Toshiba DX730-ST6N01 User manual

GMAD00287010
07/11
If you need assistance:
❖Toshiba’s Support Web site
support.toshiba.com
❖Toshiba Customer Support Center
Calling within the United States [phone]
Calling from outside the United States [phone]
For more information, see “If Something Goes Wrong” on
page 127 in this guide.
DX730 Series
User’s Guide

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5.375 x 8.375 ver 2.3
Model: DX730 Series
Recordable and/or ReWritable Drive(s) and
Associated Software Warranty
The computer system you purchased may include Recordable and/or
ReWritable optical disc drive(s) and associated software, among the most
advanced data storage technologies available. As with any new technology,
you must read and follow all set-up and usage instructions in the applicable
user guides and/or manuals enclosed or provided electronically. If you fail
to do so, this product may not function properly and you may lose data or
suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS,
INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT
WARRANT THAT OPERATION OF THE PRODUCT WILL BE
UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,
ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR
REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING
FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY THEREOF.
Protection of Stored Data
For your important data, please make periodic back-up copies of all the data
stored on the hard disk or other storage devices as a precaution against possible
failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR
LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF
THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE
DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE
LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER
DAMAGE RESULTING THEREFROM. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM
WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR
TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE
FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
Critical Applications
The computer you have purchased is not designed for any “critical applications.”
“Critical applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation, nuclear
facilities or systems or any other applications where product failure could lead to
injury to persons or loss of life or catastrophic property damage.
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE
OF THE COMPUTER PRODUCTS IN ANY CRITICAL
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME
FULL RESPONSIBILITY FOR SUCH USE.

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FCC Notice “Declaration of Conformity Information”
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
❖Reorient or relocate the receiving antenna.
❖Increase the separation between the equipment and receiver.
❖Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
❖Consult the dealer or an experienced radio/TV technician for help.
Only Peripherals complying with the FCC Class B limits may be attached to this
equipment. Operation with noncompliant peripherals or peripherals not
recommended by Toshiba is likely to result in interference to radio and TV reception.
Shielded cables must be used between the external devices and the computer's
ports. Changes or modifications made to this equipment not expressly approved by
Toshiba or parties authorized by Toshiba could void the user's authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
❖This device may not cause harmful interference.
❖This device must accept any interference received, including interference
that may cause undesired operation.
Contact either:
❖Toshiba’s Support Web site at support.toshiba.com.
❖Or call the Toshiba Customer Support Center:
Within the United States at [phone]
Outside the United States at [phone]
NOTE

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Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du
Canada.
Wireless Interoperability
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be
interoperable with any wireless LAN product that is based on Direct Sequence
Spread Spectrum (DSSS) radio technology, and is compliant to:
❖The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined
and approved by the Institute of Electrical and Electronics Engineers.
❖The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Wireless LAN and Your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN devices
however is far much less than the electromagnetic energy emitted by wireless
devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes Wireless
LAN is safe for use by consumers. These standards and recommendations reflect
the consensus of the scientific community and result from deliberations of panels
and committees of scientists who continually review and interpret the extensive
research literature.
In some situations or environments, the use of Wireless LAN may be restricted
by the proprietor of the building or responsible representatives of the
organization. These situations may for example include:
❖Using the Wireless LAN equipment on board airplanes, or
❖In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the Wireless LAN device prior to turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is
far below the FCC radio frequency exposure limits. Nevertheless, the
TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that
the potential for human contact during normal operation is minimized. The
antenna(s) used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.

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Regulatory Information
The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict
accordance with the manufacturer’s instructions as described in the user
documentation that comes with the product. This device complies with the
following radio frequency and safety standards.
Canada – Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
The installer of this radio equipment must ensure that the antenna is located
or pointed such that it does not emit RF field in excess of Health Canada
limits for the general population; consult Safety Code 6, obtainable from
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be
co-located with any other transmitter that has not been tested with this
device.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of this device.
L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne
doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à
accepter tout brouillage radioélectrique reçu, même s’il est susceptible de
compromettre son fonctionnement.
The term “IC” before the equipment certification number only signifies that the
Industry Canada technical specifications were met.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
Pour empecher que cet appareil cause du brouillage au service faisant l’objet
d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne
d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.
Radio Approvals for Wireless Devices
The following information is dependent on what type of wireless device is in
your computer. Not all devices are available on all models.
NOTE

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Approved Countries/Regions for the Atheros®Wireless Wi-Fi®
Link AR5B95 Series
This equipment is approved to the radio standard by the countries/regions in the
following table.
Do not use this equipment except in the countries/regions in the following
table.
Albania Argentina CNC:
693 GI/2007
3655 GI/2007
Australia
Austria Azerbaijan Bahrain
Bangladesh Belgium Bolivia
Bosnia Brazil Brunei
Bulgaria Cambodia Canada
Chile China Colombia
Croatia Cyprus Czech Republic
Denmark Dominican Republic Ecuador
Egypt El Salvador Estonia
Finland France Germany
Ghana Greece Guatemala
Herzegovina Honduras Hong Kong
Hungary Iceland India
Indonesia Iraq Ireland
Italy Jamaica Japan
Jordan Kazakhstan Kenya
Kuwait Kyrgyzstan Latvia
Lebanon Lesotho Liechtenstein
Lithuania Luxembourg Macedonia
Malaysia Malta Mexico
Monaco Montenegro Mozambique
Nambia Nepal Netherlands
New Zealand Nicaragua Nigeria
Norway Oman Pakistan
Panama Papua New Guinea Paraguay
Peru Philippines Poland
Portugal Puerto Rico Qatar
Romania Russia Saudi Arabia
Senegal Serbia Singapore
Slovak Republic Slovenia South Africa
South Korea Spain Sri Lanka
Sweden Switzerland Taiwan
Thailand Turkey UAE (United Arab
Emirates)

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Bluetooth®Wireless Technology Interoperability
Bluetooth®Cards from TOSHIBA are designed to be interoperable with any
product with Bluetooth wireless technology that is based on Frequency Hopping
Spread Spectrum (FHSS) radio technology, and is compliant to:
❖Bluetooth Specification as defined and approved by The Bluetooth Special
Interest Group.
❖Logo certification with Bluetooth wireless technology as defined by The
Bluetooth Special Interest Group.
Always use Bluetooth cards from TOSHIBA in order to enable wireless
networks over two or more (up to a total of seven) TOSHIBA computers
using these cards. Please contact TOSHIBA computer product support on
Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in
Europe or support.toshiba.com in the United States for more information.
When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless
LAN devices, Bluetooth transmissions might slow down or cause errors. If
you detect certain interference while you use Bluetooth cards from TOSHIBA,
always change the frequency, move your computer to the area outside of the
interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards
or more) or stop transmitting from your computer. Please contact TOSHIBA
computer product support on Web site http://www.toshiba-europe.com/
computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United
States for more information.
Bluetooth and Wireless LAN devices operate within the same radio frequency
range and may interfere with one another. If you use Bluetooth and Wireless
LAN devices simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network connection. If you
should experience any such problem, immediately turn off either one of your
Bluetooth or Wireless LAN. Please contact Toshiba computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the United States for
more information.
Ukraine United Kingdom Uruguay
USA Venezuela Vietnam
Yemen Zimbabwe

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Approved Countries/Regions for use (Bluetooth®wireless
technology)
Bluetooth®Card from Toshiba equipment is approved to the radio standard by the
countries/regions in the following table.
Do not use this equipment except in the countries/regions in the following
table.
Albania Argentina CNC:
693 GI/2007
3655 GI/2007
Australia
Austria Azerbaijan Bahrain
Bangladesh Belgium Bolivia
Bosnia Brazil Brunei
Bulgaria Cambodia Canada
Chile China Colombia
Croatia Cyprus Czech Republic
Denmark Dominican Republic Ecuador
Egypt El Salvador Estonia
Finland France Germany
Ghana Greece Guatemala
Herzegovina Honduras Hong Kong
Hungary Iceland India
Indonesia Iraq Ireland
Italy Jamaica Japan
Jordan Kazakhstan Kenya
Kuwait Kyrgyzstan Latvia
Lebanon Lesotho Liechtenstein
Lithuania Luxembourg Macedonia
Malaysia Malta Mexico
Monaco Montenegro Mozambique
Nambia Nepal Netherlands
New Zealand Nicaragua Nigeria
Norway Oman Pakistan
Panama Papua New Guinea Paraguay
Peru Philippines Poland
Portugal Puerto Rico Qatar
Romania Russia Saudi Arabia
Senegal Serbia Singapore
Slovak Republic Slovenia South Africa
South Korea Spain Sri Lanka
Sweden Switzerland Taiwan
Thailand Turkey UAE (United Arab
Emirates)

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Bluetooth®Wireless Technology and Your Health
The products with Bluetooth®wireless technology, like other radio devices, emit
radio frequency electromagnetic energy. The level of energy emitted by devices
with Bluetooth wireless technology however is much less than the
electromagnetic energy emitted by wireless devices such as mobile phones.
Because products with Bluetooth wireless technology operate within the
guidelines found in radio frequency safety standards and recommendations,
TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.
These standards and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees of scientists
who continually review and interpret the extensive research literature.
In some situations or environments, the use of Bluetooth wireless technology
may be restricted by the proprietor of the building or responsible representatives
of the organization. These situations may, for example, include in any other
environment where the risk of interference to other devices or services is
perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the device with Bluetooth wireless technology prior to
turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the Bluetooth Card from TOSHIBA is far below
the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card
from TOSHIBA shall be used in such a manner that the potential for human
contact during normal operation is minimized.
Ukraine United Kingdom Uruguay
USA Venezuela Vietnam
Yemen Zimbabwe

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Regulatory statements
This product complies with any mandatory product specification in any country/
region where the product is sold. In addition, the product complies with the
following:
European Union (EU) and EFTA
This equipment complies with the R&TTE directive 1999/5/EC and has been
provided with the CE mark accordingly.
Canada — Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
Optical Disc Drive Safety Instructions
This appliance contains a laser system and is classified as a CLASS 1
LASER PRODUCT. To use this model properly, read the User’s Guide
carefully and keep it for your future reference.
Never attempt to disassemble, adjust or repair an optical disc drive. You
could damage the drive. You would also be exposed to laser light or other
safety hazards, resulting in serious injury. Always contact an authorized
Toshiba service provider, if any repair or adjustment is required.
Location of the Required Label
(Sample shown below. Location of the label and manufacturing information may
vary.)

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Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all
rights reserved. Under the copyright laws, this guide cannot be reproduced in any
form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2011 by Toshiba America Information Systems, Inc. All rights reserved.
Export Administration Regulation
This document contains technical data that may be controlled under the U.S.
Export Administration Regulations, and may be subject to the approval of the
U.S. Department of Commerce prior to export. Any export, directly or indirectly,
in contravention of the U.S. Export Administration Regulations is prohibited.
Notice
The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY
OTHER INFORMATION CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.

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Trademarks
eco Utility is a trademark of Toshiba America Information Systems, Inc. and/or
Toshiba Corporation.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Atheros is a registered trademark of Atheros Communications, Inc.
Blu-ray and Blu-ray Disc are trademarks of the BD Association.
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by Toshiba is under license. Other trademarks and trade names
are those of their respective owners.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing, LLC.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and other
countries.
Memory Stick, Memory Stick PRO, and Memory Stick PRO Duo are trademarks
or registered trademarks of Sony Corporation.
Microsoft, Outlook, Windows, and Windows Media are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association.
Secure Digital and SD are trademarks of SD Card Association.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
All other brand and product names are trademarks or registered trademarks of
their respective companies.
Licenses
This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual
patent portfolio licenses for the personal and non-commercial use of a consumer
to (i) encode video in compliance with the above standards (“Video Standards”)
and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a
consumer engaged in personal and non-commercial activity or was obtained
from a video provider licensed to provide such video. None of the licenses extend
to any other product regardless of whether such product is included with this
product in a single article. No license is granted or shall be implied for any other
use. Additional information may be obtained from MPEG LA, LLC.
See www.mpegla.com.
Computer Disposal Information
Disposal of this product may be regulated due to environmental considerations.
For disposal, reuse or recycling information, please contact your local
government or the Electronic Industries Alliance at www.eiae.org.
As part of Toshiba’s commitment to preserving the environment, Toshiba
supports various trade-in and recycling programs. For details, please visit
us.toshiba.com/green.

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Contents
Introduction................................................................................ 19
This guide ...............................................................21
Safety icons ............................................................22
Other icons used...............................................22
Your computer’s features and specifications ....23
Other documentation ..............................................23
Service options .......................................................23
Chapter 1: Getting Started......................................................... 24
Setting up a work environment .........................24
Keeping yourself comfortable ...........................25
Precautions.......................................................25
Important information on your computer’s
cooling fan ..................................................26
Setting up your computer .......................................26
Connecting to a power source ................................27
Using the computer for the first time......................29
Turning on the power .......................................29
Setting up your software...................................30
Registering your computer with Toshiba ................30

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Adding optional external devices.............................30
Adding memory (optional)......................................31
Installing a memory module .............................31
Removing a memory module............................36
Checking total memory .....................................38
Recovering the Internal Storage Drive ....................39
Recovering to out-of-box state
(recommended recovery method)...............40
Recovering of factory default software
with user’s data...........................................43
Recovering without changing the internal
storage drive partitions ...............................46
Recovering to a custom size partition...............49
Creating recovery DVDs/media .........................51
Restoring from recovery DVDs/media...............53
Erasing the Internal Storage Drive ..........................55
Checking the internal storage drive
operating status ................................................57
Installing drivers and applications.....................57
Using external display devices ................................57
Using the HDMI™ In port..................................57
Using the HDMI™ Out port ...............................58
Selecting video cables.......................................58
Connecting an HDMI™-compatible
television or display device .........................58
Connecting to a TV using HDMI™-CEC .............59
Adjusting the quality of the external display......59
Connecting a printer ...............................................60
Setting up a printer ...........................................61
Turning off the computer ........................................61
Options for turning off the computer ................62
Using the Shut down command........................63
Using and configuring Hibernation mode .........64
Using and configuring Sleep mode ...................67
Customizing your computer’s settings....................70
Caring for your computer........................................70

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Contents
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Cleaning the computer......................................70
Moving the computer........................................70
Using a computer lock ......................................71
Chapter 2: Learning the Basics................................................. 72
Computing tips .......................................................72
Using the wireless mouse.......................................73
Replacing the batteries .....................................74
Using the wireless keyboard ...................................75
Replacing the batteries .....................................75
Keyboard functions...........................................76
Character keys .................................................76
Ctrl, Fn, and Alt keys .........................................77
Function keys....................................................77
Special Windows®keys ...................................77
Touch screen ..........................................................77
Starting a program..................................................78
Starting a program from the Start menu...........78
Starting a program using the Search
programs and files field ..............................79
Saving your work....................................................79
Printing your work ..................................................81
Backing up your work .............................................82
Restoring your work .........................................82
Using the optical disc drive.....................................83
Viewing Blu-ray Disc™ movies .........................83
Optical disc drive components..........................84
Inserting an optical disc ...................................85
Playing an audio CD..........................................87
Playing optical media........................................87
Recording optical media ...................................87
Removing a disc with the computer on.............88
Removing a disc with the computer off ............88
Caring for optical discs ....................................89
Toshiba’s online resources .....................................89

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Chapter 3: Computing ............................................................... 90
Toshiba’s energy-saver design................................90
Power management ..........................................90
Charging the RTC battery........................................91
Power Plans............................................................92
Using a hot key to set the Power Plan...............93
Using the TOSHIBA eco power plan........................93
Using the TOSHIBA eco power plan........................94
Chapter 4: Exploring Your Computer’s Features..................... 95
Exploring the desktop .............................................95
Finding your way around the desktop ...............96
Setting up for communications...............................98
Connecting your computer to a network...........99
Exploring audio features .........................................99
Recording sounds.............................................99
Using external speakers or headphones..........100
Using the Web Camera .........................................101
Using the Memory card reader..............................101
Inserting memory media.................................102
Removing memory media...............................103
Toshiba remote control.........................................104
Using the Toshiba remote control...................104
Chapter 5: Utilities....................................................................105
TOSHIBA Assist ....................................................106
Secure.............................................................107
Protect & Fix ...................................................108
Optimize..........................................................109
TOSHIBA Application Installer...............................110
Setting passwords ................................................111
Using an instant password..............................111
Using a supervisor password..........................112
Using a user password ...................................113
Deleting a user password................................114
TOSHIBA Face Recognition Utility.........................115

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Contents
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TOSHIBA PC Diagnostic Tool Utility......................116
Mouse Utility ........................................................117
TOSHIBA Hardware Setup.....................................118
TOSHIBA Sleep Utility ...........................................119
Starting the TOSHIBA Sleep Utility..................119
USB Sleep and Charge ....................................119
Enabling/Disabling USB Sleep and Charge......120
Power supply mode settings...........................120
USB Sleep and Music......................................121
TOSHIBA Button Support......................................122
TOSHIBA Accessibility ..........................................123
TOSHIBA eco Utility™ ...........................................124
TOSHIBA Service Station ......................................125
TOSHIBA PC Health Monitor.................................125
Chapter 6: If Something Goes Wrong ................................... 127
Problems that are easy to fix ................................127
Problems when you turn on the computer............128
The Windows®operating system is not
working...........................................................129
Using Startup options to fix problems ............129
Internet problems ...........................................130
The Windows® operating system can
help you ....................................................130
Fixing a problem with Device Manager .................131
Checking device properties .............................131
Memory problems ................................................132
Power and the battery...........................................132
Keyboard problems...............................................133
Display problems ..................................................133
Disk or storage drive problems.............................134
Error-checking ................................................134
Optical disc drive problems...................................135
Sound system problems .......................................137
Printer problems...................................................138
Wireless networking problems..............................139

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DVD and Blu-ray Disc™ operating problems.........140
Develop good computing habits ...........................141
Data and system configuration backup in
the Windows®operating system...............142
If you need further assistance...............................146
Before you contact Toshiba ............................146
Contacting Toshiba .........................................147
Other Toshiba Internet Web sites..........................148
Toshiba’s worldwide offices..................................148
Appendix A: Hot Keys/TOSHIBA Cards..................................150
Hot Key Cards .......................................................150
Using the Hot Key Cards .................................151
Hot key functions..................................................151
Volume Mute ..................................................152
Lock (Instant security)....................................153
Power plan .....................................................154
Sleep mode.....................................................155
Hibernation mode ...........................................156
Display brightness ..........................................157
Disabling or enabling wireless devices............158
Zoom (Display resolution) ..............................159
Keyboard hot key functions ...........................160
Appendix B: Power Cord/Cable Connectors.......................... 161
Glossary....................................................................................162
Index..........................................................................................177

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Introduction
Welcome to the world of powerful, multimedia computing.
Your computer model may be ENERGY STAR®qualified. If the
model you purchased is qualified, it is labeled with the ENERGY
STAR®logo on the computer and the following information
applies.
Toshiba is a partner in the Environmental Protection Agency’s
(EPA) ENERGY STAR®Program and has designed this computer
to meet the latest ENERGY STAR®guidelines for energy
efficiency. Your computer ships with the power management
options preset to a configuration that will provide the most stable
operating environment and optimum system performance.
To conserve energy, your computer is set to enter the low-power
Sleep mode which shuts down the system and display within 15
minutes of inactivity. We recommend that you leave this and other
energy saving features active, so that your computer will operate at
its maximum energy efficiency. You can wake the computer from
Sleep mode by pressing the power button. See the “Computing”
section of the Toshiba User’s Guide for more information on using
power management settings to conserve energy.
According to the EPA, a computer meeting the new ENERGY
STAR®specifications will use between 30% and 60% less energy
depending on how it is used. If all U.S. households and businesses
replaced old computers with new ENERGY STAR®qualified

20 Introduction
5.375 x 8.375 ver 2.3
models, we would save more than $2 billion in energy costs each
year and avoid greenhouse gas emissions equivalent to nearly 3
million cars.
If every computer purchased by businesses this year met the new
ENERGY STAR®requirements, businesses would save more than
$1.6 billion over the lifetime of those models. That is equivalent to
lighting 840 million square feet of U.S. commercial building space
each year.
During 2008, Americans, with the help of ENERGY STAR®, saved
about $19 billion dollars on their utility bills and avoided
greenhouse gas emissions equivalent to those from 29 million
vehicles.
Visit http://www.energystar.gov or
http://www.energystar.gov/powermanagement for more
information regarding the ENERGY STAR®Program.
This computer is compatible with European Union Directive
2002/95/EC, Restriction of the use of certain Hazardous Substances
in electrical and electronic equipment (RoHS), which restricts use of
lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Toshiba requires its computer component suppliers to meet RoHS
requirements and verifies its suppliers’ commitment to meeting
RoHS requirements by conducting component sampling inspections
during the product design approval process.
Certain Microsoft®software product(s) included with this computer
may use technological measures for copy protection. IN SUCH
EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO
NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION
PROCEDURES. Product activation procedures and Microsoft’s
privacy policy will be detailed during initial launch of the product, or
upon certain reinstallations of the software product(s) or
reconfigurations of the computer, and may be completed by Internet
or telephone (toll charges may apply).
Some software may differ from its retail version (if available), and
may not include user manuals or all program functionality.
NOTE
NOTE