Toshiba L9W-B User manual

User's Manual
L9W-B

Table of Contents
Chapter 1 TOSHIBA Legal, Regulatory, and Safety
Copyright, Disclaimer and Trademarks .............................................. 1-1
Regulatory Information ......................................................................... 1-2
Video Standard Notice .......................................................................... 1-6
ENERGY STAR® Program .................................................................... 1-7
Disposing of the computer and the computer's battery .................... 1-7
General Precautions ............................................................................. 1-7
Safety Icons ......................................................................................... 1-10
Chapter 2 Getting Started
Equipment checklist ............................................................................. 2-1
Dual Operating Mode ............................................................................ 2-1
Conventions ........................................................................................... 2-1
Using your computer for the first time ................................................ 2-3
Getting to know Windows ..................................................................... 2-9
Turning off the power .......................................................................... 2-11
Chapter 3 The Grand Tour
The Computer (tablet mode) ................................................................. 3-1
The Computer (laptop mode) ............................................................... 3-5
TOSHIBA Keyboard Dock ..................................................................... 3-8
Internal Hardware Components ........................................................... 3-9
Chapter 4 Operating Basics
Operating in tablet mode ...................................................................... 4-1
Using the Touch Screen ....................................................................... 4-3
Using the Touch Pad ............................................................................. 4-4
The Keyboard ......................................................................................... 4-5
3D Playback on an External 3D Device ............................................... 4-8
Battery .................................................................................................... 4-8
Memory media ..................................................................................... 4-12
External Display .................................................................................. 4-16
Optional TOSHIBA Accessories ........................................................ 4-19
Sound System and Video mode ......................................................... 4-19
Chapter 5 Utilities and Advanced Usage
Utilities and Applications ...................................................................... 5-1
Special features ..................................................................................... 5-2
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TruCapture ............................................................................................. 5-3
TOSHIBA Setup Utility .......................................................................... 5-3
System Recovery .................................................................................. 5-4
Chapter 6 Troubleshooting
Problem-solving process ..................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support ................................................................................ 6-12
Chapter 7 Appendix
Specifications ........................................................................................ 7-1
AC Power Cord and Connectors .......................................................... 7-2
Information for Wireless Devices ........................................................ 7-3
Legal Footnotes ................................................................................... 7-11
VCCI Class B Information (Japan Only) ............................................ 7-13
OpenSSL Toolkit License Issues ....................................................... 7-14
FreeType License Issues .................................................................... 7-16
Index
User's Manual iii

Chapter 1
TOSHIBA Legal, Regulatory, and
Safety
This chapter states the legal, regulatory, and safety information applicable
to TOSHIBA computers.
Copyright, Disclaimer and Trademarks
Copyright
© 2015 TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
First edition January 2015
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Comply with copyright laws in making
any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Trademarks
Intel is a trademark or registered trademark of Intel Corporation.
Windows, Microsoft, and Windows logo are registered trademarks of
Microsoft Corporation.
User's Manual 1-1

The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and
its affiliates is under license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
Secure Digital and SD are trademarks of SD Card Association.
MultiMediaCard, MMC, and eMMC are trademarks of MultiMediaCard
Association.
Realtek is a registered trademark of Realtek Semiconductor Corporation.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
All other product names and service names in this manual might be
trademarks or registered trademarks of their respective companies.
Regulatory Information
EU Declaration of Conformity
This product is carrying the CE-Mark in
accordance with the related European Directives.
Responsible for CE-Marking is TOSHIBA EUROPE
GMBH, Hammfelddamm 8, 41460 Neuss,
Germany. The complete and official EU
Declaration of Conformity can be found on
TOSHIBA’s web site
http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labeled with the CE Mark in accordance with the applicable
European Directives, notably RoHS Directive 2011/65/EU, Radio
Equipment and Telecommunications Terminal Directive 1999/5/EC,
Ecodesign Directive 2009/125/EC (ErP) and the related implementing
measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
User's Manual 1-2

Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft,
the manufacturer or airline respectively should be asked for permission
before use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.
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Following information is only valid for EU-member
States:
Disposal of products
The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in the separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website
( www.toshiba.eu/recycling ) or contact your local council
office or the retail outlet where you purchased the product.
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Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that
batteries and/or accumulators must be collected and
disposed of separately from household waste.
If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the European Battery Directive,
then the chemical symbols for lead (Pb), mercury (Hg)
and/or cadmium (Cd) will appear below the crossed out
wheeled dust bin symbol.
By participating in the separate collection of batteries, you
will help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health. To
achieve this you should take any battery and/or
accumulator to your local recycling site, or to a retail outlet
or facility that offers to collect these devices for
environmentally friendly disposal, ensuring that the
terminal contacts are covered by non-conductive tape.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website
( www.toshiba.eu/recycling ) or contact your local council
office or the retail outlet where you purchased the product.
These symbols might not stick depending on the country and region where
you purchased.
REACH - Compliance Statement
The European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007, with phased deadlines to 2018.
Toshiba will meet all REACH requirements and is committed to provide our
customers with information about the presence in our articles of
substances included on the candidate list according to REACH regulation.
Please consult the following website
www.toshiba.eu/reach for information about the presence in our articles of
substances included on the candidate list according to REACH in a
concentration above 0.1 % weight by weight.
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Following information is only for Turkey:
Disposal of products:
The crossed wheelie bin symbol means that this
product should not be collected and disposed with
other household wastes. When product become waste
at the end-of-life, to protect environment and human
health, it should be given to nearest collection
recycling or disposal center. For more information
about collection and recycling programs in your
country please contact your local authority or the
retailer where the product was purchased.
Toshiba meets all requirements of Turkish regulation 28300
“Restriction of the use of certain hazardous substances in electrical
and electronic equipment”.
AEEE Yönetmeliğine Uygundur
Toshiba 28300 sayılı Türkiye ''Elektrikle çalişan ve elektronik
ekipmanda belirli tehlikeli maddelerin kullanimiyla ilgili kisitlama”
yönetmeliği gereklerini tamamen yerine getirmektedir.
The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.
Video Standard Notice
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES
AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
http://www.mpegla.com
User's Manual 1-6

ENERGY STAR® Program
Your Computer model may be ENERGY STAR®
compliant. If the model you purchased is compliant, it uses
the Energy Star logo and the following information applies.
TOSHIBA is a partner in the ENERGY STAR Program and
has designed this computer to meet the latest ENERGY
STAR guidelines for energy efficiency. Your computer
ships with the power management options preset to a
configuration that will provide the most stable operating
environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the low-
power Sleep Mode which shuts down the system and
display within 15 minutes of inactivity in AC power mode.
TOSHIBA recommends that you leave this and other
energy saving features active, so that your computer will
operate at its maximum energy efficiency. You can wake
the computer from Sleep Mode by pressing the power
button.
Your ENERGY STAR certified computer should be set by
default to enter a low-power "sleep mode" after a period of
inactivity. Simply touching the mouse or keyboard "wakes"
the computer in seconds. These sleep features can save
you up to $23 per year (200 kWh per year in electricity)
and prevent up to 300 pounds of greenhouse gas
emissions annually. To learn how to adjust or activate
these sleep settings on your computer, please go to:
www.energystar.gov/sleepinstructions
To activate sleep settings organization-wide quickly and
easily through network tools, please go to
www.energystar.gov/powermanagement
Disposing of the computer and the computer's
battery
The computer's battery pack is not user-accessible. Contact an authorized
TOSHIBA service provider for details regarding how to dispose of the
computer and the battery pack.
General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain, and
withstand the rigors of portability. However, certain precautions should be
User's Manual 1-7

observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the following general precautions and to note the
cautions included in the text of the manual.
Provide adequate ventilation
Always make sure that your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as
an electric blanket or heater.
Never cover or block the air vents including those at the base of the
computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.
Creating a computer-friendly environment
Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they might overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
Stress injury
Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture, and lighting that can help reduce physical
stress.
User's Manual 1-8

Heat injury
Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.
Cleaning the computer
To help ensure long, trouble-free operation, keep the computer free of dust
and dirt, and use care with all liquids around it.
Be careful not to spill liquids into the computer. If the computer does
get wet, turn the power off immediately and let the computer dry
completely. In these circumstances, you should get the computer
inspected by an authorized service provider in order to assess the
scope of any damage.
Clean the plastics of the computer using a cloth slightly dampened
with water.
You can clean the display screen by spraying a small amount of glass
cleaner onto a soft, clean cloth and then wiping the screen gently with
the cloth.
Never spray cleaner directly onto the computer or let liquid run into any part
of it. Never use harsh or caustic chemical products to clean the computer.
Moving the computer
While the computer is designed for flexible day-to-day usage, you should
exercise a few simple precautions when moving it in order to help ensure
trouble-free operation.
User's Manual 1-9

Make sure all disk/disc activity has ended before moving the
computer.
Turn off (shut down) the computer.
Disconnect the AC adaptor and all peripherals before moving the
computer.
Close the display panel.
Do not pick up the computer by its display panel.
Before carrying your computer, shut it down, disconnect the AC
adaptor and allow it to cool down. A failure to follow this instruction
might result in minor heat injury.
Do not expose the computer to rapid temperature changes (for
example, in a situation where you carry the computer from a cold
environment to a warm room). Do not turn on the power until
condensation disappears.
Be careful not to subject the computer to impact or shock. A failure to
follow this instruction could result in damage to computer, computer
failure, or loss of data.
Never transport your computer with any cards installed. This might
damage either the computer and/or the card resulting in computer
failure.
Always use a suitable carry case when transporting the computer.
When carrying your computer, be sure to hold it securely so that it
does not fall or hit anything.
Do not carry your computer by holding any of its protruding elements.
Mobile phones
Be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30 cm is maintained
between the computer and a mobile phone that is in use.
Instruction Manual for Safety and Comfort
All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.
Safety Icons
Safety icons are used in this manual to bring important information to your
attention. Each type of message is identified as follows.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
User's Manual 1-10

A caution informs you that improper use of equipment or failure to follow
instructions might cause data loss, equipment damage, or might result in
minor or moderate injury.
Please read. A note is a hint or advice that helps you make best use of
your equipment.
User's Manual 1-11

Chapter 2
Getting Started
This chapter provides an equipment checklist, and basic information to
start using your computer.
If you use an operating system that was not pre-installed by TOSHIBA,
some of the features described in this manual might not function properly.
Equipment checklist
Carefully unpack your computer, taking care to save the box and
packaging materials for future use.
Hardware
Check to make sure that you have all the following items:
TOSHIBA Portable Personal Computer
TOSHIBA Keyboard Dock (attached to the computer)
AC adaptor (2-pin or 3-pin)
Micro-USB cable
Documentation
Quickstart
Instruction Manual for Safety and Comfort
Warranty Information
If any of the items are missing or damaged, contact your dealer
immediately.
Dual Operating Mode
Your computer is provided with a TOSHIBA Keyboard Dock and supports
dual operating mode - your computer can be easily converted from a laptop
PC to a tablet PC. Throughout this manual, operating your computer as a
laptop PC and a tablet PC is called "laptop mode" and "tablet mode"
respectively.
Conventions
This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.
User's Manual 2-1

Internal storage Your computer is equipped with an eMMC
(Embedded Multi Media Card).
In this manual, the word "internal storage" refers
to eMMC unless otherwise stated.
Click Tap the Touch Pad or click the left Touch
Pad control button once.
Left-click the mouse once.
Tap the touch screen once.
Right-click Tap the Touch Pad with two fingers together
or click the right Touch Pad control button
once.
Right-click the mouse once.
Press and hold on the touch screen.
Double-click Tap the Touch Pad or click the left Touch
Pad control button twice.
Left-click the mouse twice.
Tap the touch screen twice.
Charm You can find a list of charms: Search, Share,
Start, Devices, and Settings by the following
ways:
Point the mouse pointer to the lower-right (or
upper-right) corner of your screen.
Swipe in from the right edge of the Touch
Pad.
Swipe in from the right edge of the touch
screen.
Desktop Click the Desktop tile from the Start screen to
access the desktop.
Start screen You can go back to the Start screen from an app
or the desktop by the following ways:
Click the Start charm.
Move the mouse pointer all the way into the
lower-left corner of the screen and then click
the Start button ( ).
Use the Windows® logo key ( ) on the
keyboard.
Press the Windows® button ( ) on your
computer.
For detailed information, refer to the Windows
Help and Support.
User's Manual 2-2

Apps view You can find all of your apps including desktop
programs in the Apps view.
To get to the Apps view:
Move the mouse pointer and then click the
icon in the lower-left corner of the screen.
Slide up from the Start screen.
Using your computer for the first time
Be sure to read the enclosed Instruction Manual for Safety and Comfort for
information on the safe and proper use of this computer. It is intended to
help you be more comfortable and productive while using the computer. By
following the recommendations in it, you can reduce your chance of
developing a painful or disabling injury to your hand, arms, shoulders, or
neck.
This section provides basic information to start using your computer. It
covers the following topics:
Connecting/Removing TOSHIBA Keyboard Dock
Connecting the AC adaptor
Turning on the power
Initial setup
Use a virus-check program and make sure that it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
It is a good idea to back up the internal storage or other main storage
device to external media periodically. General storage media is not
durable or stable over long periods of time and under certain
conditions might result in data loss.
Before you install a device or application, save any data in memory to
the internal storage or other storage media. Failure to do so might
result in data loss.
Connecting/Removing TOSHIBA Keyboard Dock
TOSHIBA Keyboard Dock can turn your tablet into a laptop for extensibility
including a physical keyboard and extra ports.
To use in laptop mode, you need to connect TOSHIBA Keyboard Dock to
the tablet by following the steps below:
1. Hold both sides of the tablet (with the web camera on the top side),
and align the guide pins on the keyboard dock with the guide pin
grooves on the bottom of the tablet.
User's Manual 2-3

Figure 2-1 Connecting the keyboard dock
1
1
1. Guide pins
Product appearance depends on the model you purchased.
Please follow the illustrations above and do not reverse the tablet.
2. Gently press down the tablet until it clicks into place. The docking
connector on the keyboard dock engages the docking interface on the
tablet.
The computer can be opened to a wide range of angles for optimal
viewing.
To do this, hold down the palm rest with one hand so that the body of
the keyboard dock is not raised, and slowly lift the computer with the
other hand holding the center position of the display screen (as shown
in the following figure).
Figure 2-2 Opening the computer
Product appearance depends on the model you purchased.
Open and close the computer with reasonable care. Opening it vigorously
or slamming it shut could damage the computer.
User's Manual 2-4

Be careful not to open the computer too wide as it might put stress on
the hinges and cause damage.
Be careful not to hurt your fingers when docking the computer to the
keyboard dock.
The rear of the keyboard dock is designed as a fulcrum, and moves
slightly upwards when the computer is opened. Do not use the
computer on soft surfaces or on rough surfaces where the base is
vulnerable to scratches.
Do not lift the computer by the display screen or the palm rest on the
keyboard dock. Fail to follow this instruction may cause damage to the
computer or result in minor injury.
Do not press or push with excess force on the display screen,
otherwise the computer might become unsteady and possibly fall over.
Do not close the computer with pens or any other objects left in
between the display screen and the keyboard dock.
Never turn the hinges without the computer docked, otherwise it might
cause damage or possibly result in mechanical malfunction.
To disconnect and remove the computer from the keyboard dock, do the
following:
Failure to follow the procedures below may result in data loss.
1. Disconnect and remove all peripheral devices and cables connected
to the computer.
2. Click the Safely Remove Hardware and Eject Media icon ( ) on
the Windows Taskbar and then click Eject Docking Station. You’ll
receive a notification that it is now safe to remove the computer.
User's Manual 2-5

3. Press down the release button while holding the middle-top side of the
display panel first and then lift it to release it from the computer holder
and completely off the keyboard dock.
Figure 2-3 Removing the computer from the keyboard dock
1
1. Release button
Product appearance depends on the model you purchased.
Do not undock the computer if the remaining power of Battery #1
(refers to the battery pack inside the tablet) is 10% or less. To check
the remaining battery power, click the battery icon on the Windows
Taskbar.
Do not dock the computer immediately after undocking operation. Wait
at least 5 seconds.
Connecting the AC adaptor
Attach the AC adaptor when you want to charge the battery or operate from
AC power. The battery pack must be charged before you can operate from
battery power.
The AC adaptor can automatically adjust to any voltage ranging from 100
volts to 240 volts and to a frequency of either 50 hertz or 60 hertz, enabling
you to use this computer in almost any country/region. The adaptor
converts AC power to DC power and reduces the voltage supplied to this
computer.
User's Manual 2-6