Toshiba Strata CIX SoftIPT 2.2 User manual

Strata® CIX™
Product Bulletin
© Copyright 2008
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
9740 Irvine Blvd., Irvine, CA 92618-1697 [phone]
www.telecom.toshiba.com
TOSHIBA
PBCIX-0077
April 21, 2008
Announcing The New SoftIPT 2.2
The SoftIPT 2.2 is the newest revision of Toshiba’s very popular SoftIPT application. While the SoftIPT 2.2
was designed for Windows Vista, it is also compatible with Microsoft® Windows® XP and Windows 2000.
The Toshiba SoftIPT 2.2 integrates the power of the PC with all of the features available on a DKT3000-
series telephone. You can use most of the features described in the Strata CTX/CIX - DKT/IPT User Guide.
Refer to this guide for detailed instructions on using those features.
Figure 1 SoftIPT on Manual Login Mode

New features of the SoftIPT 2.2
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New features of the SoftIPT 2.2
The SoftIPT 2.2 supports all of the features found in SoftIPT 2.0 plus the following:
•Full support for Microsoft Windows VISTA®
•G.729a codec
•Echo canceller on Windows VISTA® and Windows 2000® in addition to Windows XP® using Intel
Integrated Performance Primitives (IPP)
Competitive Advantages
The SoftIPT 2.2 now allows you to use the G.729a codec in addition to G.711. The G.729a codec will allow
for more simultaneous phone calls given the same amount of bandwidth. In addition, Windows Vista,
Windows XP and Windows 2000 users running on an Intel based platform will also be able to take
advantage of the new echo canceling feature using the provided Intel IPP application
The SoftIPT 2.2 incorporates all of the new features introduced in the SoftIPT 2.0 including full support for
IP User Mobility. With IP User Mobility, the user can configure the SoftIPT for manual login mode allowing
multiple users to share the SoftIPT without reconfiguration. A user can log into his personal extension even
if the extension number is currently being used on another SoftIPT or IPT set.
Outlook users now have the ability to use multiple Outlook profiles. The SoftIPT still has the option for
running in the background. PC users can continue to perform their daily work operation and have the
SoftIPT reside in the system tray. In response to the voice of the customer, we have implemented support
for a primary and a secondary IP address. When the SoftIPT starts up, it tries to connect to the primary IPU
address. If the attempt is unsuccessful, the SoftIPT will automatically try the secondary IPU address.
Hardware/Software Required
•Strata CIX with CIX R3.0 or later central software
IP User Mobility requires R5.0 or later software and the SoftIPT must register to an LIPU or MIPU.
•Requires wired or wireless (802.11) network connection to the BIPU/LIPU/MIPU.
•Customers must supply their own access point
•Voice communication uses Megaco+ protocol for call control signaling and RTP for voice transmission.
•Microsoft Windows VISTA, Microsoft Windows XP or, Windows 2000
Note The IPP echo canceller for Microsoft Windows VISTA requires an Intel processor.
Hardware/Software Required for Mobility
Software Version
CIX R5.1 MS018
GIPH/LIPU LIPU_01_07
MIPU MIPU01_07
Network eManager R5.0 V5.10A17

Considerations
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Considerations
To get the best use from your SoftIPT, consider the following:
•Use a headset with an attached microphone to provide good call quality and privacy.
•Use Microsoft Outlook to create contacts. The SoftIPT does not work with Outlook Express.
•You must enter numbers using the PC keyboard. The SoftIPT does not recognize numbers that you
“copy” and “paste” onto the screen.
•If you minimize the SoftIPT, incoming calls will “pop up” the SoftIPT to the foreground. If you want the
SoftIPT to “pop up” for incoming calls, always minimize it after each call.
•Configure the Strata CIX/CTX system for G.711 or G.729A CODEC and pack transmission interval of
20, 30, 40, or 80msec.
Preliminary Information Before You Begin Installation
Before installing the SoftIPT 2.2, make sure that you have the following information. Your dealer technician
or your administrator will have this information.
•SoftIPT Extension number
•Outside line access code
•Long distance dialing prefix
•IP address of the BIPU/LIPU/MIPU
•The correct network adapter that the SoftIPT will use to connect to the IPU card.
Configuration screen
Figure 2 Configuration screen
SoftIPT extension number
Outside line access code
Long Distance dialing prefix
IP address of the IPU
Select the network adapter
used by the SoftIPT

Installing and Configuring the SoftIPT on a PC
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Installing and Configuring the SoftIPT on a PC
CAUTION! If you are installing Intel IPP and SoftIPT 2.2 you must install IPP first. IPP can only
be installed on an Intel processor.
1. Intel IPP echo canceller driver installation
•Download IPP from the Toshiba FYI website.
•Go to Intel_IPP_53_RuntimeInstaller directory.
•Double click on setup.exe. Intel IPP - InstallShield Wizard runs (See the Figure 2 below)
•When the window shown in the Figure 3 below disappears, Intel IPP has been successfully
installed. An error message will appear if the installation is not successful.
Figure 3 Intel IPP preparing the InstallShield Wizard

Installing and Configuring the SoftIPT on a PC
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•The IPP installer will configure the application.
Figure 4 Windows configuring Intel IPP Run-Time Installer
When the dialog box closes the installation is complete, continue the installation procedure.
2. SoftIPT installation
•Download the SoftIPT 2.2 application from the Toshiba FYI website.
•Double click on SoftIPT-PCInstaller.exe. The SoftIPT - InstallShield Wizard runs.
•Click Finish to exit the Wizard.
3. In the SoftIPT Configuration window, enter the following:
•SoftIPT extension - SoftIPT Directory Number
•Password - IP User Mobility password
•Node - ID of the node where the SoftIPT is registered
•Outgoing prefix - The outgoing CO-Line access code
•Long distance prefix - When you call using the SoftIPT directory, SoftIPT automatically attaches
this outgoing prefix for local calls and this long distance prefix for long-distance calls, respectively.
•IP address of IPU - Enter the IP address of the IPU and/or select Broadcast. When an IP address
is enter the SoftIPT tries to connect to the IPU using the Primary IPU IP address, if that fails it tries
the Secondary IPU IP address (if entered).
If broadcast is selected, the SoftIPT tries to search for the IPU by sending broadcast message. If a
Primary IP Address was entered and the broadcast fails to find the IPU, the SoftIPT will attempt to
connect to the Primary IP Address or Secondary if entered. In either case, if the SoftIPT
successfully connects to the IPU, the IPU IP address is shown at “Connected IPU IP Address”
area. See your System Administrator for IPU address.
The broadcast message is generally sent on the same subnet, which means the SoftIPT can
connect to the IPU on the same subnet using Broadcast mode without designating an IPU IP
address. However, in some PC environments, the SoftIPT cannot complete this broadcast
registration sequence because some network devices prevent broadcast messages. Toshiba
recommends using Manual mode if the SoftIPT cannot find the IPU by broadcast.
•If there are multiple network adapters, select the one for SoftIPT.
•Automatic startup (the automatic startup of SoftIPT after starting up your PC)
•Popup window (the popup window function after receiving a call).

Installing and Configuring the SoftIPT on a PC
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•Use Default Microsoft Outlook Profile - The SoftIPT can use Outlook (not Outlook Express) as its
directory. If you have setup multiple Outlook profiles, you can select any one of the profiles when
launching SoftIPT if you uncheck this box.
•Auto-Login on start-up
•Allow SoftIPT to run in the background
4. Click OK.
Checking Outlook profiles on your PC:
1. Start - Control Panel - Mail (If you've installed Microsoft Outlook, you can usually find Mail icon on
Control Panel.)
2. Double-click Mail icon
3. Click on the Show Profiles... button. Refer to Figure 5 on Page 6.
4. All of the profiles setup on your PC are displayed. Refer to Figure 6 on Page 7.
•If you uncheck this box, you can input extension number every time you log in.
•This box deals with a behavior when you press the X button on the upper right corner of the
SoftIPT main window.
•Run in the back ground if this box is unchecked.
•Exit SoftIPT if this box is checked.
Note You can recognize if the SoftIPT is running in the background after pressing the “X” button
because the SoftIPT icon is still on the task tray area of the bottom right corner of your PC.
Figure 5 Mail Setup - Outlook

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Figure 6 Mail Dialog Box

Using Echo Canceller
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Using Echo Canceller
If you have a headset plugged into microphone/speaker jacks of your PC, you don't always have to enable
the echo canceller. We recommend you to enable echo canceller when you want to use PC's embedded
microphone and speaker as a speaker phone device without attaching a headset to your PC. If your PC
doesn't have an embedded microphone, even if it has embedded speaker, you don't have to enable echo
canceller because you should have a headset plugged into your PC.
Check Using Echo Canceller box after clicking Audio Setting of SoftIPT main window as shown below.
Figure 7 Enabling Echo Canceller
Notes
•If you click Audio Setting of SoftIPT main window without Intel IPP (Integrated Performance
Primitives) installed on your PC, the window shown in Figure 8 on Page 9.
•If your PC is not compatible with the Intel IPP echo canceller, the window shown in Figure 9 on
Page 9 will be displayed. For more detailed information about compatibility, please refer to Intel's
webiste.
•Please take into consideration that the capabilities of Intel Echo Canceller might depend on the
acoustic characteristics of each PC including the place of embedded microphone and speaker.
SoftIPT can not fully configure or control specific echo canceller parameters of Intel IPP on some
PC models.
•Intel IPP 5.3 installer is separate from SoftIPT installer. Exit SoftIPT if it is running and install or
uninstall Intel IPP (Integrated Performance Primitives) 5.3.

Using Echo Canceller
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Figure 8 IPP Not Installed
Figure 9 IPP Application Not Compatible with PC

Starting the SoftIPT and making a Call
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Starting the SoftIPT and making a Call
Click Speaker button. Hear dial tone (If you have “hot dialing,” skip this step. Click on a button on the dial
pad and if you hear dial tone, you have “hot dialing.”).
•To dial a phone number, click the on-screen dial pad buttons or input numbers (asterisk key, pound key)
from the PC keyboard.
•Click Speaker button to end the call.
Figure 10 SoftIPT (Making a call)
Licensing
The Toshiba SoftIPT 2.2 requires the same licenses as the previous version.
•LIC-CIX-IP PORT
•LIC-SOFTIPT