Toshiba Stratagy DK User manual

Before You Start...
Get ready to install Toshiba’s Stratagy DK, one of the most efficient voice processing systems
available! To make this installation go smoothly, before doing anything else, please read and
complete both sides of this checklist:
1
0 Whenever handling Stratagy DK, always wear the anti-static
wrist strap (included); keep the strap by the unit. Always hbld
Do you know
the unit by its edges. Remember that electrostatic charge from
how to handle
your body, even your own body oils can damage Stratagy DK.
Stratagy DK?
a Never drop or jar Stratagy DK! The unit’s hard drive is
extremely sensitive to dropping or excessive force during
installation.
Ha&/e it wit/~ loving
D Temperature changes greater than 20-F cause condensation on
care and it will last a
Stratagy DK’s hard drive. Wait 24 hours before installation if
long time.. .
there is such a temperature variation.
LJ
1
2
IJ
Do you have
everything you
need?
a
Need more details?
They’re inside the
ins talla tion guide.
a
What comes shipped: Stratagy DK comes complete with pre-
loaded operating software, documentation package and the anti-
static wrist strap. Make sure nothing is missing or damaged.
Local Administration? You’ll need a portable/desktop PC with
DOS 6.2,5MB hard drive space, 3.5” 1.44 floppy drive, and
580KB free RAM. You’ll need a g-pin null-modem serial cable or
Toshiba’s SG-ADMCBL cable to connect your PC to
Stratagy DK.
Remote (modem) Administration? Use Stratagy Admin
software (up to 9600 baud) with Toshiba’s SG-FMOD modem or
a Hayes-compatible, 14.4 baud, V32.bis modem connected to
Stratagy DK’s serial Port 2; don’t forget the g-pin serial cable.
You can also use Stratagy DK’s internal (soft) 2400-baud
modem and administrate through its phone connection.
D Make sure Strataov DK is compatible with your Strata DK: It
3
Is Strata DK
ready?
See the Strata DK
lnstalla tion /
Maintenance and
Programming
Manuals for details
on a specific Strata
DK product.
CJ
a
rJ
a
wo.rks with all DKG4/DK280 and DKl 6e/DK16 systems. It also
works with DK24/DK56/DK96 with Release 4 software.
Always program Strata slot assignments before installing the
Stratagy DK. Use these slot assignments:
DK424: use a universal slot, starting with slot 12 or 13 if an
RSIU is in slot 11; never use slots 27,28,31, 37,38,47,48,
51,57, 58,67, 68, 71, 77, or 78.
DK260: use any universal slot, starting with slot 12 or slot 13 if
an RSIU is in slot 11 (R3 or higher); never use slots 31 or 51.
DK16e/DK16: use any expansion cabinet slot (except slot 18
in the DK16e) that takes an eight-port card.
DK24/ DK56/ DK96: use any slot after slot 01.
Be sure to set code 31 in Program 03 for the slot where
Stratagy DK will be installed.
All Strata DK’s: if receiving Calling Party Control (CPC) or Loop
Open Disconnect from the CO, use Program 15 to enable.
Always remember to shut down Stratagy software before
powering down Strata DK.

a
rl
L-l
Is Strata DK%
DTMF tone
detection
enabled?
Strata DK needs to recognize Stratagy DK’s DTMF signaling.
Make sure an RRCS is installed in the DK424/DK280, a
K4RCU3 in the DKl 6e/DK16, or CRCU in the DK24/DK56/
DK96.
Run Program 03 and assign these code(s) where the DTMF
receiver is installed:
DK424/DK280 (RRCS installed on the RCTU): code 92,X3, or
94 for slot 00.
DK16e (K4RCU3): code 92 for slot 00.
DK24/DK56/DK96 (CRCU): code 92 or 93 for slot 00.
5
m Make sure a PDKU card is installed that is currently (or can be)
programmed for a DSS Console.
DK424/DK280: When installing Stratagy DK in an odd-
numbered cabinet make sure the PDKU is in a lower-
Do you want to
activate the DSSl
Busy Lamp
feature?
numbered slot in the same cabinet. When installing in an
even-numbered cabinet, the PDKU must be in a lower-
numbered slot in the orecedino odd-numbered cabinet.
DK16e: set slot 11 in’the Base Cabinet to code 64.
DK24/DK56/DK96: the PDKU must reside in slot 01.
a Set code 64 using Program 03 for the PDKU slot.
a See the installation guide to program Stratagy DK for this option.
a
6
D
Are you going to cT
have SMDI?
a
DK424/DK280: SMDI is only available on a “B” processor or
higher.
Make sure a PIOU/PIOUS/RSSU/RSIU card is available.
Set code 43 in Program 03 for PlOU/PIOUS/RSSU or code 49
for RSIUIRSIS.
The PIOU/PIOUS/RSSU/RSIU card must be located close to the
Stratagy DK. Install a serial cable between the two.
7
Want to synch.
# You’ll need an LCD telephone physically installed on Strata DK;
Stratagy DK make sure it’s on the first port of the PDKU card (defined in Step
5 above).
system time
with Strata DK?
8
All set?
Just a few more
things...
a
D
Don’t forget to wear the anti-static wrist strap during handling.
Be sure Stratagy DK has a jumper installed on J4.
If you are using an internal modem in the portable/desktop
computer, remember that Stratagy Admin only works with COM
1 and 2, not COM 3 or 4.
Do not write over the Stratagy Admin subdirectory on your
remote PC when installing the Stratagy Admin VSA.2G version
you received. Always retain previous versions of Admin.
Make sure your Strata I&M/Programming Manuals and Stratagy
l&M Manuals are handy. Be sure to read the entire installation
guide before installing.
Remember to back up your database after installation.
If you hg-vg.<ead and completed this checklist, installation will be a breeze!
OK, /etkget started!
4011014

Contents
Stratagy DK
What’s New?
......... .._........._.._................._.........................................................................................
. . . . . 1
Internal Modem
. . . . . . .._
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
1
Enhanced Stratagy Admin Software
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. .._........ 1
Parameters
. ._. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..,... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ._ 2
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..............
2
Users
Menu - Options Screen ................................................................. .._..................................... 4
Tokens .............................................................................................................................................
4
Features ............................................................................................................................................
4
Installation ..............................................................................................................................................
5
Step 1:
Read Through this Installation Guide First......................................................................
5
Step 2:
Program the
Strata DK ....................................................................................................
.5
Step 3:
Shut Down the Strata DK ................................................................................................
6
Step 4: Install the Stratagy DK .....................................................................................................
6
Step 5: Verify Stratagy DK
is Functioning Properly ..................................................................
.8
Step 6:
Verify that Voice Playback, Basic Auto Attendant and Ports
are Functioning Correctly ...............................................................................................
10
Step 7: Connect Portable/Desktop Computer to Stratagy DK ...................................................
10
Local Connection
....................................................................................................................
10
Remote Connection .................................................................................................................
11
Step 8: Load Stratagy Admin Software
(VSA.2G) ....................................................................
11
Step 9: Configure Stratagy Admin Software ............................................................................
.I2
Step
10: Access Stratagy DK
.......................................................................................................
14
Local Access ..........................................................................................................................
.14
Remote Access ........................................................................................................................
15
Step
11: Configure Stratagy DK .................................................................................................
.16
Toshiba Plug and Play .............................................................................................................
17
Telephone System Configuration ............................................................................................
18
Stratagy System Configuration ..............................................................................................
.19
Step
12: Program the Mailboxes .................................................................................................
.22
Step
13: Application Programming..............................................................................................
23
Step
14: Stratagy DK Maintenance ..............................................................................................
25
Tools ........................................................................................................................................
25
Trace Diagnostics ......................... .
..........................................................................................
31
Upgrading Stratagy DK Voice
Ports
.......................................................................................
31
Step
15: Shut Down the Stratagy DK .........................................................................................
.32
Stratagy DK Installation Guide April 1997
i

Figures
Figure 1
Figure 2
Figure 3
Figure 4
Figure 5
Figure 6
,Figure 7
Figure 8
Tables
Table 1
Table 2
Table 3
Table 4
Table 5
Stratagy DK Hardware
Components
.............................................................. .l
Navigating the Tools Menu ....................................... .....................................
3
Stratagy DK424/DK280 PDKU DDD/Busy Lam Field
Slot Assignment Examples ...............................................................................
8
Stratagy DK ......................................................................................................
9
RS-232 DB9 to DB9 Cabling ......................................................................... 10
RS-232 DB25 to DB25 Cabling ..................................................................... 10
Main Menu with Sample Data .......................................................................
16
Options Screen with Sample Data .................................................................
.23
Stratagy Admin Compatibility ..........................................................................
2
Stratagy DK Slot Assignment ...........................................................................
7
Stratagy DK Status/Port LEDs .......................................................................... 9
Admin PC Configuration Fields .....................................................................
13
Stratagy DK System Configuration Parameters - Definitions and Settings
.
..2 0
ii
Stratagy DK Installation Guide April 1997

Stratagy DK
The Stratagy DK voice processing circuit card (see Figure 1 for a photograph) supports up to 8
ports, provides up to 24 hours of storage and is installed in the card slot of a Strata DK Base or
Expansion Cabinet/KSU.
The supported systems and recommended
software versions are:
+ Strata DK424/DK280 - all releases
+ Strata DK16e/DK16 - all releases
+ Strata DK24/DK56/DK96 - Release 4
The Stratagy DK requires Stratagy Admin
software, installed on a separate IBM-
compatible portable/desktop computer, for
local or remote administration and
maintenance. With the release of the
Stratagy DK, a new enhanced version of
Stratagy Adrnin (VSA.2G) is available.
This enhanced version provides new
utilities, explained in detail later in this
Guide, for configuring and maintaining the
Stratagy DK.
Voice mail integration is provided by
Strata DK in-band (DTMF) integration.
Strata DK424 and DK280 can also provide
integration using the Simplified Message
Desk Interface (SMDI) output of the PIOU,
PIOUS, RSSU, RSIU, or RSIS SMDI port.
Figure1
Stratagy DK Hardware
Components
What’s New?
Internal Modem
The Stratagy DK has an internal (soft) modem that operates at up to 2400 baud and can be
used for remote maintenance.
Enhanced Stratagy Admin Software
With the release of the Stratagy DK, a new version of Stratagy Admin (VSA.2G) is available.
This new version provides enhanced abilities for configuring and maintaining the
Stratagy DK Installation Guide April 1997
1

What’s New?
Stratagy DK. Some versions of the Stratagy Admin software are not compatible with the
Stratagy system software (see Table 1).
Table 1 Stratagy Admin Compatibility
Stratagy DK System
Software Version
VDK.2G
’
Compatible Stratagy Admin
Software Version
VSA.2G
Stratagy 4 Lite V4.2E software does not support some of the utilities available in
Admin VSA.2G’s new menu selection called Tools (see Page 2). If ONLY per-
forming mailbox programming on the
Stratagy 4 Lite (version V4 2E), Admin VSA.2G can be used. Total compatibil-
ity will be available with Stratagy 4 Lite Release 3 software.
Parameters
Because of the unique nature of the interaction process between the Stratagy DK and
Strata DK, four new parameters have been added for use exclusively with the Stratagy DK
(see Table 5 for the definitions and settings for these parameters).
+
console-slot-id: designates the PDKU slot. Stratagy uses*this slot for DSSACD status.
+ &s-active: tells the Stratagy DK to retrieve BLF busy station information for the assigned
DSS Port field located on the Users Menu - Options screen (see Step 12 “Program the
Mailboxes” on Page 22 for information on programming the field).
+ ksu-time: synchronizes Stratagy DK’s system clock with the system clock of the
supporting Strata DK telephone system.
+
trace-cap: defines the size of the trace file in kilobytes.
Main Menu
Starting with VSA.2G Admin, the Main Menu has been changed to include a new menu
selection, called Tools, and the time display (in the upper right corner of the menu) has an
additional feature exclusive to the Stratagy DK. The time display now indicates whether the
Stratagy DK is synchronized with the Strata DK KSU (KSU time) or is running on its own
system clock (standard, daylight savings).
Tools
Tools includes the following selections (see Figure 2):
+ Backup Utility + Restore Utility
+ Upgrade Utility
+ Telephone System Configuration
+ Toshiba Plug and Play
+ Stratagy System Configuration’
+ Retrieve Trace File
+ Filecopy’
’ Functions supported by the Stratagy 4 Lite (V4.2E).
2
Stratagy pK ‘Installation Guide April 1997

Strategy DK
-
What’s New?
For complete details on Toshiba Plug and Play, Telephone System Configuration, and Stratagy
System Configuration, see Step 11 “Configure Stratagy DK” on Page 16. For details on the
remaining selections, see Step 14 “Stratagy DK Maintenance” on Page 25.
T&Is M&u
-(sek@ yenti item)
,.:
., :
-
2080
Backup Utility
Restore Utility
Upgrade Utility
Edit Telephone Systems Dial Codes
Edit System Integration Patterns
- Strata DK424
- Strata DK424 WI SMDI
- Strata DK280
Strata DK280 wl SMDI
- Strata DK16e
- Strata DK16e w/ SMDI
.
- Strata DK16
Stratagy System
Configuration Parameters
Retrieve Trace File
Filecopy
Figure 2 Navigating theTools Menu
Stratagy DK System Time
Using the hu-time parameter, you can synchronize Stratagy DK’s system clock with the
system clock of the supporting Strata DK telephone system. Setting-this parameter to true,
disables the daylight-saving-time parameter. The Main Menu screen displays KSU time when
this feature is enabled.
Note An LCD telephone must always be physically installed on the first port of the PDKU
card (defined in console-slot-id parameter).
Stratagy DK Installation Guide April 1997
3

What’s New?
-- -_------
---_---
Stratagy DK
Users Menu - Options Screen
You’ll notice some changes in the User Menu - Options screen. The changes (see Figure 8)
are:
+ A new field called DSS Port has been added. This new field replaces the Alternate Rate
feature, which is not available with the Stratagy DK.
+ The Message Volume feature, although displayed on the screen, is not supported by the
Stratagy DK.
DSS Port
The DSS Port field corresponds to the “physical” port number of a Strata DK station. This field
enables the Stratagy DK to monitor the Busy Lamp field of a DSS console port to determine if
the station is busy before attempting to transfer.
Tokens
ASwith all Stratagy systems the Stratagy DK retains all of the robust application programming
that is provided by tokens. Some new tokens are available exclusively for the Stratagy DK.
They are:
+ KM - Enables a portable/desktop computer’s modem to communicate with the
Stratagy DK internal modem (2400 baud) by sending the call to User ID 993.
4
KT( ) - Directs calls to a designated User ID when:
+
DSS function is active (dss-active = true)
+
DSS port is assigned in the “answering” mailbox
+
Night Transfer on the DSS console is ON.
Features
Busy Station Identification
The Busy Station Identification feature enables the Stratagy DK to determine if a station is
“busy” without performing a “hook-flash” and transfer. Stratagy DK “reads” the data of a DSS
console and knows instantly if the station is busy or in Do Not Disturb (DND).
A station in DND mode signals a “busy” condition to a DSS console. DND and busy are
processed the same way by the Stratagy DK (i.e., the Busy chain is executed).
To use this feature you must configure the new console-slot-id and &-active parameters,
program the new DSS Port field (see Step 12 “Program the Mailboxes” on Page 22), and
install/program a PDKU as the DSS console (see “DSS/Busy Lamp Feature” on Page 7).
Important!
Once the DSSBusy Lamp feature has been programmed using the two
parameters and the DSS Portjield, Stratagy DK must be re-started two times. The
first re-start conjigures the DSSparametersQield. The second re-start “loads” the
DSS parameters/$eld into active memory.
Night Transfer Alternate Routing
Using the new KT( ) token, a new feature called Night Transfer Alternate Routing is now
available. The feature monitors the DSS Night Transfer key in order to activate the KT( )
token for alternate routing applications.
4
-
Stratagy DK installation Guide April 1997

Stratag)r DK
--
Limiting theTrace File Size
Trace is a diagnostic tool that is designed to assist you in troubleshooting Stratagy’s activity.
To log the trace data, you can use a text file called TRACE.OUT. The size of the trace file can
be configured using the new trace-cap parameter, which defines the size of the trace file in
kilobytes. When the size of the trace file reaches the setting limit, the existing file is
overwritten, beginning with the oldest record.
Installation
You will be handling the Stratagy DK when it is most fragile - unpackaged and exposed. The
Stratagy DK, if handled properly, will give long, reliable service. To insure that the unit is not
damaged during installation or maintenance, follow these precautions.
CAUTION!
Damage may not always be immediately evident (e.g., no physical damage on the outside
of the unit) and system failure may result weeks or months later.
.Handle the Stratagy DK with care. Mechanical shock from dropping, shaking,
excessive force when seating the board into the slot, rocking a connector on or other
activities can severely damage the disk assembly or the disk’s printed circuit board.
.
Wear the anti-static wrist strap included in the package. It can also be re-used and left
with the Strata DK cabinet. An electrostatic charge from your body can damage the
hard drive or other circuitry permanently.
*
.
Hold the Stratugy DK by the edges or the strap and never touch the board’s surface.
Pressure on the printed circuit board or contaminants from your hands (e.g., skin oil,
food particles, hand lotion) can cause component failure.
Step I :
Read Through this Installation Guide First
Before starting the installation, read through these instructions thoroughly. Important
information is included in this Guide that is crucial to a successful installation.
Step 2: Program the Strata DK
Note The following instructions are based on the Stratagy DK being installed in a pre-
existing Strata DK. If the Strata DK is a new installation, see First Programming in
Chapter 1 - Overview of the Strata DK Programming Manual for more information.
To the Strata DK processor, the Stratagy DK functions as an analog card (RSTU). Although
there are some special program settings required for the Stratagy DK (e.g., DSS/BLF feature),
the Strata DK should be programmed just as it would for any external voice mail system that is
to be connected to it.
Stratagy DK Installation Guide April 1997
5

Installation
- -
Stratagy DK
Important! The Strata DK may need to be reset to initialize some Strata programming
assignments. It is important that ~014 make all such assignments before installing
the Stratagy DK.
1.
Using Program 03-Flexible PCB Slot Assignments set/verify the following slot
assignments:
.Set code 31 for the slot where Stratagy DK is installed (see Step 4
).
t
Enable the Strata DK to receive DTMF signalling from the Stratagy DK:
.For
DK424/DK280: Set codes 92, 93, or 94 for slot 00 for the RRCS installed on
the RCTU.
l For DKl6e/DK16: Set code 92 for slot 00 for the K4RCU3.
4
For DK24, DK56, DK96: Set codes 92 and 93 for CRCU.
l
Set code 64 for the slot where the PDKU resides. Stratagy DK will monitor this slot
for the DSS/Busy Lamp feature (see “Busy Station Identification” on Page 4).
Note
For DK16c/DK16: slot 11 in the Base Cabinet must be set for code 64.
l
If SMDI is desired with the Strata DK424/DK280: Set PIOU/pIOUS/RSSU for code
43 or RSWRSIS for code 49 to enable the SMDI port (see Program 76 if installing
RSIU or RSIS SMDI port).
2.
Program the Strata DK system for voice mail integration. See the Strata DK Programming
Manual for details.
Step 3:
Shut Down the Strata DK
N
Turn off the main power switch to the Strata DK system.
Step 4:
install the Stratagy DK
CAUTION!
See cautions under Step 1 on Page 5 before proceeding.
-- ..- .._,_ ~
1.
Locate the proper slot for the Stratagy DK (see Table 2).
2.
Insert the card into the appropriate slot, and apply firm, even pressure to ensure proper
mating of connectors. Do not hit the board for proper seating. This may damage the
Stratagy DK components.
6
Stratagy DK Installation.Guide April 1997

Stratagy DK
Installation
Table 2
Stratagy DK Slot Assignment
DK424
Note
For the DSSIBLF feature, the Stratagy DK must reside in a higher-numbered slot than
the PDKU card that the Stratagy DK will monitor (see Figure 3).
install the card in a universal slot starting with slot 12 (if a PDKU or PEKU is in slot 11) or slot 13 (if a
RSIU is in slot 11)
Important! Do not install the Stratagy DK in slots 27, 28, 37, 37, 38, 47, 48, 57, 57, 58, 67, 68,
71, 77, or 78.
To enable end-to-end signaling, ensure that an RRCS -4, -8 or -12 is installed on the RCTU, and verify
that the RCTU code in Program 03 is for RRCS operation.
DK280
hlpOt’kNlt! The Stratagy DK does not function when installed in slots 31 or 51.
Note
For theDSS/BLF feature, the Stratagy DK must reside in a higher-numbered slot than the
FDKU card that the Stratagy DK will monitor (see Figure 3)
DK280 (R2) -install the card in any universal slot (except slots 31 and 51), starting with slot 12 of the
BaseCabinet.
DK280 (R3 or higher) - install the card in any universal slot (except slots 31 and 51), starting with
slot 12 (if a PDKU or PEKU is in slot 11) or slot 13 (if a RSIU is in slot 11)
DK280 (All releases) -To enable end-to-end signaling, an RRCS -4, -8 or -12 must be installed on
the RCTU. Verify that the RCTU code in Program 03 is for RRCS operation.
DK~~t59D~i6 :;.:;,:;5<.,1
.~
‘:.::.i:-:;: :.-I‘ :
.
Install the Stratagy DK in any slot in the Expansion KSU where an eight-port card can be inserted. For
DKl6e, see Tables 2-7-2-l 3 in Chapter 2 - DK’t6e Configuration irJ the Strata DK /&Ad Manual for
all possible configurations.
Important! Do not install Stratagy DK in slot 78 of the DKf 6e.
AK4RCU3 must be installed in the Base KSU to enable end-to-end signaling
Note
Putting a Stratagy DK into a StrataDK16/DK16e, eliminates eight telephone lines.
l’&&$; pK56;QKgfj ‘::;.jf:. ;;.:- ‘. -::’ ’ :_: :_ ‘_ $f’,~;&f;,: j ,‘.
.:. .- :‘c.. ‘I..
: m;;,-.;.. ;;:: :_- -.
‘.
Install the card in any slot after slot 01. A CRCU must be installed to enable end-to-end signaling.
DSS/Bus)r.karnp.f~~Cr~:~~. ,-.
“,’ :. :z <i- ;?::. : _j
-.
For the DSS/Busy Lamp feature to operate (see “Busy Station Identification” on Page 4 for detailed
information), the Stratagy DK must monitor theDSSlBLF data from a specific PDKU card. The
Strata DK telephone system restricts this capability to certain configurations:
+
Stratagy DK cannot be installed in the first slot of any cabinet (i.e., 11-71)
+
The Stratagy DK can only monitor a PDKU that resides in an odd-numbered cabinet.
+
Stratagy DK must always be in a higher-numbered slot than the PDKU card, even if the PDKU is
in another cabinet.
When Stratagy DK is installed in an odd-numbered cabinet, the system software searches for the
PDKU in all lower-numbered card slots in that cabinet (as defined by the console-slot-id parameter
on Page 21). When the Stratagy DK is installed in an even-numbered cabinet, the system software
searches for the PDKU in all lower-numbered card slots of the preceding odd-numbered cabinet. See
Figure 3 for examples.
Stratagy DK Installation Guide April 1997
7

Installation
--_.---_ -_-
-- Stratagy DK
Stratagy DK in Odd Number Cabinet Stratagy DK in Even Number Cabinet
Stratagy DK
PDKU
I I
! I
Cabinet 1
Cabinet 2
Cabinet 3
Cabinet 4
.-“1
I I
-.
I I
! ?
:.
. .
- 1
*
I I
I I
.’
I
PDKU
Stratagy DK
Figure 3 Stratagy DK424/DK280 PDKU DSS/Busy Lamp Field Slot Assighment Examples
(console-slot-id configured as 0)
Step 5: Verify Stratagy DK is Functioning Properly
Note Each Stratagy DK has been pre-programmed at the factory for out-of-box (plug and
play) operation on the Strata DK280. This includes the integration and configuration
parameters, default station (extension number) User ID mailboxes, and company
greeting and instructions.
1. Turn on the main power switch to the Strata DK system and the Stratagy DK performs a
self test while booting-up.
2. Let it proceed without any action from you. During this process the status light is blinking
amber and should turn solid green when finished (see Figure 4 and Table 3). The process
should take approximately four to five minutes.
8
\/.,
Stratagy DK Installation Guide April I!#?!

Stratagy IIlK
Installation
Side
View
Backplane Connector
Figure 4 Stratagy DK
Table 3
Stratagy DK Status/Port LEDs
At boot-up:
Dark
Blinking Amber
Red
No power
Power-on, self-test.
Failed self-test. The port LEDs
indicate which test(s) failed:
Port LED
Green Test Failed
1
DRAM
2
RTC
3EEPROM
4EPROM Checksum
5
Hard Disk
6
Integration Processor
7
DSP #1
. . .
While system is operarlonal:
Green
System is operational.
Green with System is operational and hard drive
Blinking Amber is active.
Hard Drive
I
Strap
Dark
Green
Port CEDs
Port is on-hook and idle.
Port is off-hook and in use.
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installation
11.----1_----.-I
-.
Stratagy DK
--
Step 6:
Verify that Voice Playback, Basic Auto Attendant and Ports are
Functioning correctly
% Dial the extension number for each port, Stratagy should (for each port):
+
Answer and play the Toshiba Plug and Play company greeting (“Thank you for
calling.. .“), greeting 1 in User ID mailbox 990.
+ Continue to play the Toshiba Plug and Play caller instructions greeting (“To reach the
person.. .“), greeting 1 in User ID mailbox 991.
Step 7:
Connect Portable/Desktop Computer to Stratagy DK
To program the Stratagy DK, a IBM-compatible portable/desktop computer must be connected
to the Stratagy and have the following:
+ 3.5” 1.44 (high-density) floppy drive
+ Hard drive with a minimum of 5MB of available disk space
+ DOS V6.2 or higher must be resident on the hard drive
+ 58OKB RAM memory free
Communication between the portable/desktop computer and the Stratagy DK is accomplished
by one of two methods: local or remote.
Stratagy DK uses the serial Port 2 by default to communicate with the portable/desktop
computer (see Figure 4). This setting can be changed using the admingort parameter in the
Stratagy System Configuration file (see Table 5 for detailed information).
Local Connection
%- Using a null-modem cable, connect the portable/desktop computer to the Stratagy DK. A
prefabricated cable (SG-ADMCBL), designed expressly for Stratagy Admin
communication with the Stratagy DK, is available from Toshiba.
Note For those who wish to purchase individual cabling/connectors/adapters in lieu of
purchasing the Toshiba Stratagy Admin cable, we have provided the following wiring
diagrams.
g-pin
g-pin
female female
I,,,
2
3
3
2
5
+----t~
7
a
a
7
Figure 6
FE-232 DB9 to DB9 Cabling
25pin
g-pin
female female
2
2
3
3
4
a
5
------+
,iJ------E
Figure 6 FE-232 DB25 to DB25 Cabling
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Stratagy DK
Installation
Remote Connection
Portable/Desktop Computer Modem
ip Prepare the portable/desktop computer by installing, connecting and configuring a
modem. The modem must be capable of communicating at a minimum of 2400 baud
CAUTION! Internal modems configured for COM ports 3 or 4,are not supported by
Stratagy Admin software.
Stratagy Modem
The Stratagy DK can communicate through either an internal or external modem.
Internal
The Stratagy DK has an internal modem that communicates at up to 2400 baud. No additional
equipment is necessary. (See KMtoken in Step 13 “Application Programming” on Page 23 for
programming information.)
External
An external modem can be installed on the Stratagy DK for a communication speed of 9600
baud. If 9600 baud communication is desired:
1. Quip the Stratagy DK with a Hayes-compatible 14400 V32.bis modem. Toshiba’s fax/
modem (SG-FMOD) has been tested for consistent operation and is recommended. Use of
other modem models cannot be guaranteed for trouble ff&e operation.
Note The default setting configured for the Stratagy DK remote access is serial port 2 (see
Figure 4). Local and remote access utilize the same designated serial port on the
Stratagy DK.
2. Connect a telephone line to the modem. Use either a station connected to the telephone
system or a dedicated Central Office (CO) he.
Step 8:
Load Stratagy Admin Software (VSA.2G)
1. Insert disk 1 of 1 of the Stratagy Admin software into the floppy-disk drive of the portable/
desktop computer.
Note If currently running Windows@, you will need to obtain a DOS prompt (C: \). Do this
by shutting down Windows or by using the MS-DOS program or shell.
2. Type a : install c : \adminJ to begin the installation procedure. (It is recommended
that you not overwrite the current Admin directory but create a new directory.)
The following messages are displayed:
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11

Strztagy BK
~I_
3. Press any key to continue and the Stratagy Admin program is installed on drive C: in
subdirectory ADMIN3.
Step 9:
Configure Stratagy Admin Software
Settings for the communication port in Stratagy Admin must match the corresponding
parameters set in the Stratagy System Configuration file on the Stratagy DK.
For example, if using COM 1 on the portable/desktop computer and serial Port 2 on the
Stratagy DK, the Stratagy Admin Serial Port definitions for COMl must be identical to the
serial port definitions (i.e., set seriafgort) in the Stratagy System Configuration file on the
Stratagy DK.
Note The menu screens detailed in this section are only available with Admin version
1.
VSA.2G or later.
From the C : \ADMIN3 DOS prompt, type admin and press Enter.
The Stratagy Admin Main screen is displayed:
Note Press Fl for help with any settings in the Admin Configuration screen.
2. Press 2 or highlight the Configure Admin option and press
The following screen appears:
Enter.
Note Press F2 in the Serial Port and Baud Rate fields to display a pop-up box with valid
entries.
3. See Table 4 for a description of each of the fields. To save your changes, you must press
Enter or the arrow down (J) key from the last field (i.e., Modem Init String). The
program returns to the Admin Main screen.
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Stratqgy DK installation Guide April 1997

Stratagy DK
installation
To exit without saving your changes, you may press Esc at any time. The Stratagy Admin
Main screen is displayed.
Table 4
Admin PC Configuration Fields
Field
Advertising
Log File
Serial Port
Baud Rate
Modem lnit
String
Description/Default
Advertising string that displays when the Main Menu screen blanks after a specified number of
minutes of inactivity (per fmo-blank parameter in the install.cfg file).
Possible values: 60-character string. The single quotes are required.
Default.
‘Stratagy ADMIN’
System log file name. This log file contains start-up information, any execution error information,
system actions, and shutdown information
Note It
is a good idea to periodically archive or delete this file once or twice a yea<
whenever you perform preventive maintenance.
Possible values: 8-character file name, plus
3 character extension. The single quotes are required
Default: ‘Remote.LOG’
Port number
Possible values: l-4
Default: 2
Baud rate of serial port.
Possible values:
1200, 2400, 9600
Default: 9600
Sets modem initialization string. The modem initialization string can be changed to work with
specific brand modems. Refer to the user’s manual for your individual modem for the initialization
string.
Default: AT&F&Cl &D2LOQOVOXOEl
where:
AT
&I=
The command that tells the modem to come to Attention.
Return to factory defaults.
instructs the modem to use the factory set parameters.
&Cl Data Carrier Detect (DCD) signal.
Set to on, it indicates presence of a data carrier.
&D2 DataTerminal Ready selected.
LO
Speaker volume.
Off or low volume
00
Mode responses.
Enables result codes to be issued to the screen.
vo Result code format.
Numeric format.
x0
Extended result codes
Disables mon&oring of busy tones unless forced otherwise by country requirements. Sends
only OK, connect, ring, no carrier, error and no answer result codes.
El Command Character Echo.
Enables echoing of the commands to the screen
Stratagy DK Installation Guide gprii. IQ97
13

Installation
Stratagy DK
._-.--__--_..-_ ~__--_--_
---_-l_-_.___.
Step 10: Access Stratagy DK
Prior to accessing Stratagy, verify that Stratagy is operational by making a test call into the
system.
Note Menu screens detailed in this section are available only in Admin version VSA.2G or
later.
1. From the DOS prompt (C:\ADMIN3), type: admin and press Enter.
The following screen is displayed:.
Important! The portable/desktop computer must be conjigured for the correct serial port in
Stratagy Admin prior to performing Substep 2.
2. Press 1 or highlight the Connect to Stratagy option and press Enter.
3. The Admiu software prompts for the Stratagy DK’s system password. Enter the password
(the default is Stratagy) and press Enter.
The following messages are displayed while the Stratagy Admin software checks for the
Depending on whether or not the Stratagy Admin software finds an internal/external
modem connected to the portable/desktop computer, a local or remote connection is
established.
Local Access
If a modem is not detected in Substep 3 above, Admin establishes a direct connection and a
version of the standard Main Menu displays (Figure 7). Proceed to Step 11 “Configure
Stratagy DK” on Page 16.
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Siratfigy Dif
-l-.--.--l--lll- _---
Installation
--
Remote Access
If a modem is detected in Substep 3 on Page 14, Stratagy displays the following screen:
Stratagy Admin software version VSA.2G has two modes of accessing the Stratagy DK
remotely:
+ Direct Dialing Mode - the Stratagy modem has a dedicated telephone line, enabling you
to dial into the number directly.
+ Manual Dialing Mode - the Stratagy modem does not have a dedicated telephone line
and an operator must transfer the call to the modem number.
Note Manual dialing requires a standard telephone be connected to the modem being used
on the portable/desktop computer.
Earlier versions of the Admin software, permit only the direccdialing mode.
Direct Dialing Mode
ZB Enter the telephone number (15 digits maximum). Do not use dashes (e.g., 9,7678989).
Press Enter.
Once the connection is made to the Stratagy modem, a carrier tone is heard. Admin synchs
up to the modem.
A message reading Connect ion established appears briefly on the screen and a
version of the standard Main Menu displays (see Figure 7). Proceed to Step 11 “Configure
Stratagy DK”.
Manual Dialing Mode
1. Press Enter to go to the Manual Dialing Mode screen.
The following messages appear on the screen:
Dial from analog phone attached to the modem.
To Connect press ENTER once you hear carrier. To Quit press
ESC at any time.
2. Go off-hook on the standard telephone and dial the telephone number.
3. Once connection is made to the Stratagy modem, a carrier tone is heard. Press Enter.
Admin synchs up to the modem.
Stratagy DK Installation Guide April 1997
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