Mitel EXPRESS MESSENGER User manual

USER GUIDE
Mitel
Express Messenger
Rev.2/02
SETTING UP YOUR VOICE MAIL BOX

2
Press [VMAIL] button (OR dial ______)
Press *, then dial your voicemail number
Enter 9999 (which is your temporary password)
Press 1to continue
The voice mail system will:
1. Prompt you to change your password;
(You can not use 9, * or #)
2. Prompt you to record your name;
(Press 1 to accept, 2 to review, 3 to erase & re-record)
3. Prompt you to record a greeting;
(Press 1 to accept, 2 to review, 3 to erase & re-record)
SAMPLE GREETINGS:
You have reached the voicemail box of ______________.
I’m sorry I missed your call. Please leave your name and
number, and I will return your call as soon as possible.
Hi! This is _____________ with _______________. I’m
sorry I missed your call. Please leave a message and I
will call you back as soon as I can. Or dial zero for the
operator. Thank you.

Main Menu
7Play Play your message(s)
6 Make Record and send message
9Send & Exit Send a message and exit
0Transfer to 0 Transfer to the Operator
#Auto Attendant Transfer to Auto Attendant
*Cancel Leave the system
8User Options See 8User Options
7Playing Your Messages
7Play Again Repeat the message just played
2 Answer Send a respond to the person who
sent the message (see Send Menu)
4Give Send the message to another
mailbox (see Send Menu)
5Keep Save the message and play the
next message if any
3 Discard Delete the message just played
and play the next message if any. (Discard message cannot be
recovered)
1Pause Stop the message being played –
press any key to resume
6Play Envelope Tell who the message was from
and when it was sent.
8Next Message Skip ahead to next message
#Fast Forward Skip forward in the message 5
seconds, then resume play
*Rewind Back up the message 5 seconds, then
resume play

4
6Making and Sending Messages
Enter destination mailbox number
9Directory
*Delete incorrect mailbox
#To end destination, then record message
The following options also apply
Send Menu
9Send Send your message to the destination mailbox
7Review Listen to the message you just recorded
3Discard & rerecord Replace the recorded message
with a new one
2Append Add to your recorded message
6Message Addressing Options See Message
Options
Message Options
8Urgent - Place this message first in the destination mailbox
2Confidential - Prevent the receiver of your message from
forwarding it
7Receipt - Request notification that your message has been
heard
9Exit Message Addressing Options - Exit the options
menu

5
User Options
4Greetings Record your permanent greeting
6Name Record your name
7Passcode Change your passcode
5Distribution List Set up and send message to more than
one mailbox at a time
8Temporary Greeting Record a greeting lasting only a
specific number of days from 1 to 99; the temporary greeting
expires at midnight of the last day specified. When the temporary
greeting expires, the caller hears the permanent greeting.
3Memo Record a message for yourself
2Change Notification Instructs Express Messenger to
notify you of a message at a different extension number, outside
number, cellular phone or pager
9Exit User Options Exit User Options Menu