Touchstone Onyx 80001 User manual

WALL MOUNTED ELECTRIC FIREPLACE HEATER
Model # :
80001 –Onyx
80002 –Ivory
80005 - OnyxXL
80008 –Mirror
80026 –Onyx Stainless
OWNER’S MANUAL
AC 110-120V 60Hz 1500W
WARNING
Read and understand this entire owner’s manual, including all safety
information, before plugging in or using this product. Failure to do so could
result in fire, electric shock, or serious personal injury.
CAUTION
Keep this owner’s manual for future reference. If you sell or give this
product away, make sure this manual accompanies this product.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
2
Table of Contents
General Information................................................................................................................................................... 4
CSA Approval Listing Information ........................................................................................................................... 4
Fireplace Specifications............................................................................................................................................ 4
Dimensional Drawings ............................................................................................................................................. 5
Unpacking Your Fireplace......................................................................................................................................... 7
Parts and Hardware ................................................................................................................................................. 7
Tools Required...................................................................................................................................................... 7
What’s in the Box ................................................................................................................................................. 7
Unpacking and Setup................................................................................................................................................ 7
Unpacking Instructions:........................................................................................................................................ 7
Wiring ....................................................................................................................................................................... 8
Testing the Fireplace Prior to Installation............................................................................................................. 8
3-prong Outlet Installation.................................................................................................................................... 8
Installation................................................................................................................................................................... 9
Choosing Installation Location................................................................................................................................. 9
Choosing Wall Location....................................................................................................................................... 9
Removing The Wall Mount Bracket From Fireplace.............................................................................................. 10
Removing The Glass Panel..................................................................................................................................... 11
Wall Mounted Installation ...................................................................................................................................... 12
Heat Disable Switch................................................................................................................................................ 14
Hanging Fireplace On Mounting Bracket.............................................................................................................. 15
Installing Logs and Glass Crystals......................................................................................................................... 16
Faux Log Installation Instructions...................................................................................................................... 16
Glass Crystal Installation Instructions................................................................................................................ 17
Operating Fireplace.................................................................................................................................................. 19
Power...................................................................................................................................................................... 19
Methods of Operation............................................................................................................................................. 20
Control Panel and Remote Control Functions.................................................................................................... 20
Remote Control Operation...................................................................................................................................... 20
Replacing Remote Control Battery......................................................................................................................... 21
Temperature Limiting Control................................................................................................................................ 21
Care and Maintenance ............................................................................................................................................. 22
Cleaning.................................................................................................................................................................. 22
Maintenance............................................................................................................................................................ 22
Warranty ................................................................................................................................................................... 23

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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IMPORTANT SAFETY INFORMATION
WARNING!
•THIS FIREPLACE IS HOT WHEN IN OPERATION AND CAN CAUSE SEVERE BURNS
•Do not operate fireplace before reading and understanding operating instructions. Failure to operate
fireplace according to operating instructions could cause fire or injury.
•Risk of burns. This fireplace is HOT when in operation and heating element is ON. Power to the fireplace
should be turned off and the fireplace allowed to cool before servicing. To disconnect power to the
fireplace, turn controls to off, then remove plug from outlet.
•Do not install damaged, incomplete, or substitute components.
•Young children should be carefully supervised when they are in same room with fireplace. Toddlers,
young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to the fireplace, install an
adjustable safety gate to keep toddlers, young children and other at risk individuals away from the fireplace
and hot surfaces.
•Clothing and other flammable material should not be placed on or near the fireplace.
•Due to high temperatures, the fireplace should be located out of traffic and away from furniture and
draperies.
•Ensure that you have incorporated adequate safety measures to protect infants/toddlers from touching hot
surfaces.
•It is imperative that that the control compartments, circulating blower, and its passageway to the fireplace
is kept clean.
•Under no circumstances should this fireplace be modified.
•Do not use the fireplace if any part has been under water.
•Do not operate the fireplace with the glass panel removed, cracked or broken.
•Keep the packaging material out of the reach of children. As with all plastic bags, these are not toys and
should be kept away from children and infants.
•Servicing should only be done while the fireplace is disconnected from the power outlet.
•Unplug fireplace if not being used for an extended period of time.
•Do not operate this fireplace with a damaged cord or plug after the fireplace malfunctions, has been
dropped, or damaged in any manner.
•Do not use outdoors.
•Never locate fireplace where it may fall into a bathtub or other water container.
•Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffic area and where it will not be tripped over.
•Connect to properly grounded outlets only.
•Do not insert foreign objects into any ventilation or exhaust opening as this may cause and electric shock,
fire, or damage to the fireplace.
•To prevent a possible fire, do not block the air intakes or exhaust in any manner. Do not use on soft
surfaces, like a carpet, where openings may be blocked.
•Ensure clearances to combustibles are maintained when building a mantel or shelves above the fireplace.
Elevated temperatures on the wall or in the air above the fireplace can cause melting, discoloration or
damage to the decorations, a TV or other electronic components.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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General Information
CSA Approval Listing Information
This fireplace has been tested in accordance with the CSA Standards for fixed and location-dedicated electric room
appliances in the United States and Canada. If you need assistance during installation, please contact our technical
support department at 800-215-1990.
Note: This fireplace must be electrically wired and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition in the United States or the
Canadian Electric Code, CSA C22.1 in Canada.
Fireplace Specifications
Model Number
80001
80002
80005
Description
Onyx
Ivory
OnyxXL
Voltage
120v AC
120v AC
120v AC
Watts
Max 1500W
Max 1500W
Max 1500W
Amps
15 AMP Grounded
Circuit
15 AMP Grounded
Circuit
15 AMP Grounded
Circuit
Fireplace Width
50.4”
50.4”
72”
Fireplace Height
21.65”
21.65”
21.65”
Fireplace Depth
5.5”
5.5”
5.5”
Product Weight
41.2 lbs
41.2 lbs
85 lbs
Shipping Weight
55 lbs
55 lbs
150 lbs
Model Number
80008
80026
Description
Mirror
Stainless
Voltage
120v AC
120v AC
Watts
Max 1500W
Max 1500W
Amps
15 AMP Grounded
Circuit
15 AMP Grounded
Circuit
Fireplace Width
50.4”
50.4”
Fireplace Height
21.65”
21.65”
Fireplace Depth
5.5”
5.5”
Net Weight
41.2 lbs
45.5 lbs
Shipping Weight
55 lbs
55 lbs

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
5
Dimensional Drawings
80001/80002/80008/80026 –Dimensions

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
6
80005 –Dimensions

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
7
Unpacking Your Fireplace
Parts and Hardware
Tools Required
•Phillips-head screwdriver
•Stud finder
•Level
•Tape measure
•Electric drill
•1/4”wood drill bit
What’s in the Box
Wall Bracket
Wood Screws
**screws not drawn to scale**
Drywall anchors
**anchors not drawn to scale**
Remote Control
Crystal Embers
Plastic Tray
Fire Log
Cord Cover
Cord Cover Corners
Unpacking and Setup
Unpacking Instructions:
•Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Check the parts
list to make sure no parts are missing. If parts are missing, please contact technical support at
800-215-1990 for replacement parts.
NOTE: Dispose of plastic bag, as it may cause choking hazard with young children. Do not let children
play with plastic bag.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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Wiring
Touchstone Wall Mounted Electric Fireplaces come with a 3-prong plug which plugs into any standard 110v outlet.
Testing the Fireplace Prior to Installation
•Before installing the fireplace, test the fireplace to make sure that it operates properly.
•Plug fireplace into approved outlet and power on fireplace. Once fireplace is tested, continue with
installation.
•If you have any problems, please contact technical support at 800-215-1990.
3-prong Outlet Installation
•Only use this fireplace on a 120V AC, 15-Amp grounded circuit. Never overload the circuit. If this
fireplace trips the circuit breaker, unplug all other appliances on the same circuit before the next use. Avoid
plugging other appliances into the same circuit as this fireplace.
•Always check the fireplace plug and connections before each use.
•Never plug this fireplace into an outlet that is cracked or has any loose wires or connections. Plugging this
fireplace into a faulty outlet could result in the outlet overheating or catching fire.
•Make sure this plug fits securely into the outlet. Faulty wall outlet connections or loose plugs can cause the
outlet to overheat. If the outlet or faceplate is hot, discontinue use immediately and have a qualified
electrician inspect and/or replace the faulty outlet.
•The power cord supplied with the heater has three prongs: two flat blades (live and neutral) and one round
pin (ground). If a 3-slot receptacle is not available, an adapter MUST be used. The adapter MUST be
properly grounded to the outlet box (see figure below).
NOTE: Adapter NOT INCLUDED.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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Installation
WARNINGS
•Due to high temperatures, keep the fireplace out of high traffic locations.
•Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 36”
away from the front of the fireplace.
•Never install the fireplace where it may fall into a bathtub or other body of water.
•Wear safety gloves and safety glasses for protection during installation. Broken glass may cause injury or
harm.
•Prevent contact with loose insulation. Do not install the fireplace against a vapor barrier or exposed
insulation.
•Do not expose the fireplace to the elements (rain, etc).
Choosing Installation Location
Choosing Wall Location
•Measure wall location to ensure that fireplace will fit on desired wall location.
•Minimum clearances (measurements taken from front of glass panel):
Bottom of Fireplace to Floor: 6”
Top of Fireplace: 24” to mantel
Sides of Fireplace: 6”
Top of Fireplace: 24” to TV
Back of Fireplace: 0”
Top of Fireplace: 24” to ceiling
•Select a location that is not prone to moisture and is located at least 36” away from combustible materials
such as curtains, drapes, furniture, bedding, or other combustible materials.
•See Safety Information on pages 3 for warnings about safe placement, safe installation, and proper use of
this product.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
10
Removing The Wall Mount Bracket From Fireplace
Tools:
- Phillips-head screw driver
Instructions:
1. Take the fireplace out of the packaging and place it on a flat, non-abrasive surface.
2. Remove the screws on both sides with a Phillips-head screwdriver, then take off the wall bracket. The bracket
must be held tightly while screws are being removed, to avoid them from falling on the fireplace and causing
damage or injury.
3. Put the mounting bracket and screws off to the side for mounting to the wall.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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Removing The Glass Panel
Prior to installation, it is best to remove the glass panel. Please remove glass panel as per instructions below:
Tools Needed:
- Phillips Screwdriver
Instructions:
1. Locate the 2 screws on the top of the fireplace (A and B) that attach the glass panel to the fireplace. Remove both
screws to remove the glass panel from the firebox.
Top View of Fireplace
2. Carefully, lift and remove the glass panel from the front of the fireplace. The front panel hooks onto the fireplace unit.
With 2 people, lift the panel toward the ceiling and then pull the panel out away from the unit.
a. lift glass panel UP b. pull glass panel away from wall
NOTE: While we show only 1 person removing the glass, we recommend that 2 people remove the glass from the fireplace unit.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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Wall Mounted Installation
•Due to many different finish materials use on walls, it is highly recommended that you consult your local
builder before you install this fireplace on the wall.
•Select a location that is not prone to moisture and is located at least 36” away from combustible materials
such as curtains, drapes, furniture, bedding, or other combustible materials.
Instructions
1. Select a location that is not prone to moisture and is located at least 36” away from combustible materials, such
as curtains, drapes, furniture, bedding, paper, etc.
2. With glass panel removed (see p.11 for instructions on removing glass panel), have two people hold the fireplace
against the wall to determine the final location.
3. Place the unit face down on a soft, non-abrasive surface. Locate the mounting bracket that was removed on p.10.
4. Locate the wall studs using an electronic stud-finder. It is recommended that the mounting bracket be fastened to
at least 2 studs (3 studs recommended).

Wall Mounted Electric Fireplace
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800.215.1990
Revision: 20201009
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Wall Mounted Installation –cont.
5. Using the wall mount bracket as a template, mark the holes on the wall at least 8” apart, with 3 of the holes
preferably on 3 studs.
When hanging the wall bracket, it is recommended to fasten the mounting bracket to 3 studs. If fastening to 3
studs, no dry anchors would need to be used. If fastening to only 2 studs, then 3 dry wall anchors would need to be
used to fasten the mounting bracket to the wall.
Note: The minimum height from the bottom of the fireplace, once hung on the wall, to the surface below must be at
least 6”. To meet this criteria, the wall mount bracket should be hung no lower than 24” from the ground to the
top of the mounting bracket when hung on the wall.
6. Once the holes are marked, use a ¼” drill bit to drill a pilot hole. If the screws will go into 3 studs, then no
drywall anchors are needed. If screws only go into 2 studs, you will need to use 3 drywall anchors. Tap the
drywall anchors into the wall until they are flush with the drywall surface.

Wall Mounted Electric Fireplace
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800.215.1990
Revision: 20201009
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Wall Mounted Installation –cont.
7. Align the holes in the wall bracket with the pilot holes and drywall anchors. Thread wood screws into the holes
in the wall bracket and then directly into the wall studs and/or drywall anchors. Make sure the bracket is level and
tighten all screws securely.
8. Once the bracket is secured to the wall, the fireplace may now be hung on the bracket.
Heat Disable Switch
Touchstone Wall Mounted Electric Fireplaces include a heat disable switch for disabling and enabling the
fireplace’s heating element. The heat disable switch is located on the back of the unit under the trap door (shown
below). This switch must be in the ON position for the heater to operate. For installations where the heating
element is not needed, flip the switch to the OFF (0) position.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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Hanging Fireplace On Mounting Bracket
1. With the help of a capable adult, lift the fireplace (A) and align the hooks (E) on the back of the fireplace with
the slots in the wall bracket. Carefully set the hooks (E) in the slots.
2. Secure the fireplace to the wall bracket with the 2 screws (D), one on each side, removed from the mounting
bracket when the fireplace was unpacked. Thread the screws through the wall bracket and into the fireplace.
Tighten both screws with a Phillips-head screwdriver.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
16
Installing Logs and Glass Crystals
Touchstone Electric Wall Mounted Electric Fireplaces come with both a faux log bed and glass crystals. To
achieve the desired look, the user can install either the faux log bed or the glass crystals. Both options cannot be
used at the same time.
Faux Log Installation Instructions
1. With the glass panel removed, place the faux log bed in place.
2. Once installed, reinstall the glass panel and secure the glass panel with the 2 screws on the top of the fireplace.
3. The fireplace is now ready for use.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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Installing Logs and Glass Crystals - cont
Glass Crystal Installation Instructions
1. Set the shelf onto the ledge in the opening at the front of the fireplace.
2. Arrange the decorative crystals on the shelf in the desired position.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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Installing Logs and Glass Crystals - cont
Glass Crystal Installation Instructions - cont
3. Once installed, reinstall the glass panel and secure the glass panel with the 2 screws on the top of the fireplace.
4. The fireplace is now ready for use.

Wall Mounted Electric Fireplace
www.touchstonehomeproducts.com
800.215.1990
Revision: 20201009
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Operating Fireplace
Once the fireplace has been plugged into a grounded outlet, the fireplace is now ready for operation. Ensure that
the house circuit breakers for the power supply are turned on.
Power
Plug the power cable into a 110v 15 amp grounded outlet. Make sure the outlet is in good condition and that the
plug is not loose. NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the
same circuit.
Once the unit is plugged into the outlet, flip the main power switch on the left side of the unit to the ON position to
operate the fireplace.
BUTTON
FUNCTION
ACTION & INDICATION
ON
OFF
ON (l). Enables all functions.
OFF (O). Turns off all functions on control
panel and remote control.
1. Press ON (l). Power turns on. All
functions are enabled.
2. Press OFF (O). Power, flame effect, and
all functions turn off.
Note: The fireplace’s control panel and remote control will not work if this switch is not in the ON position.

Wall Mounted Electric Fireplace
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Revision: 20201009
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Methods of Operation
This electric fireplace can be operated by the CONTROL PANEL, located in the upper right vent in the front glass
panel, or by the REMOTE CONTROL. The operation and functions of both methods are the same
Control Panel and Remote Control Functions
BUTTON
FUNCTION
ACTION & INDICATION
POWER
ON: Enables control panel functions and remote control.
Turns on the flame effect.
OFF: Disables control panel functions and remove control.
Turns off the flame effect.
1. Press once. Indicator light turns on.
Power turns on. All functions enabled.
2. Press again. Flame effect turns off. Unit
goes to standby. All functions turn off.
TIMER
TIMER button: Control time settings to turn off fireplace
at selected time.
Settings range from 0.5 hours to 7.5 hours.
1. Press once. Indicator light turns on.
Timer is set to 0.5 hours.
2. Press again until desired setting is
reached. Indicator lights show setting.
FLAME +
FLAME +: Makes flame effect brighter.
NOTE: Flame effect stays on until power button is turned
off. Flame effect must be on for heater to turn on.
1. Press once: Flame effect gets brighter.
2. Press again until desired setting is
reached. Flame effect continues to get
brighter each time button is pressed.
FLAME -
FLAME -: Makes flame effect dimmer.
NOTE: Flame effect stays on until power button is turned
off. Flame effect must be on for heater to turn on.
1. Press once: Flame effect gets dimmer.
2. Press again until desired setting is
reached. Flame effect continues to get
dimmer each time button is pressed.
HEATER
HEATER button: Turns heater on and off.
NOTE: The heater only works when the flame effect is on.
NOTE: To prevent overheating, the heater fan will blow
cool air for 8-10 seconds before the heater turns on, and
after the heater turns off.
1. Press once. Indicator lights up. Fan blows
cool air for 10 seconds and 750W heater
turns on and blows warm air.
2. Press again: Indicator lights up. 1500W
heater turns on and blows hot air.
3. Press again. Heater turns off.
Remote Control Operation
•This remote control uses CR2025 battery.
•Instructions for battery installation are located in the remote control battery compartment.
•To improve operation of the remote control, aim the remote control at the front of the fireplace. DO NOT
PRESS the buttons too quickly. Give the unit time to respond to each command.
•NOTICE: NEVER dispose of batteries in fire. Failure to observe this precaution may result in an
explosion. Dispose of batteries at your local hazardous material processing center.