TP-Link tapo C220 User manual

User Guide
Pan/Tilt AI Home Security Wi-Fi Camera
©2023 TP-Link 1910013427 REV1.0.0

Contents
About This Guide ···········································································1
Introduction ······················································································ 2
Appearance ······················································································3
Set Up Your Camera·····································································5
Set Up Using Amazon Frustration-Free Setup·············· 6
Install a microSD Card······························································10
Mount Your Camera··································································· 11
How to Reset Your Camera ··················································· 12
Authentication··············································································13

1
About This Guide
This guide provides a brief introduction to the Pan/Tilt AI Home Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and
descriptions in this guide are only examples and may not reect your actual Tapo Camera experience.
Conventions
In this guide, the following convention is used:
Convention Description
Blue Key information appears in blue, including management page text such as menus, items, buttons and so on.
Underline Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note: Ignoring this type of note might result in a malfunction or damage to the device.
More Info
• Specications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

2
Introduction
When you are away home, there are always something you care about. This is where the smart camera functions. No matter your child is climbing
the kitchen cabinet, or the pet is stealing snacks, the Pan/Tilt AI Home Security Wi-Fi Camera helps you stay with them anytime, anywhere. Receive a
notication whenever your camera detects motion and see a video clip of this motion to check everything.
• Smart AI Detection and Notication – Smart AI identies people, pets, and vehicles while also recognizing abnormal sounds, notifying you as
needed.
• Motion Detection and Tracking – Whenever a camera detects motion, it will automatically follow the subject.
• 2K QHD – Now with 1.7 times more pixels than 1080p, providing clearer videos and photos.
• Night Vision up to 30 ft – Provides a visual distance of up to 30 ft in total darkness.
• Local microSD Storage – Store up to 512 GB of video on a microSD card.
*microSD card purchased separately.
• Field of View – 360º horizontal range.
• Two-Way Audio – Communicate in real time through a built-in microphone and speaker.
• Customizable Block Zones – Set customizable block zones to keep private areas from being monitored.
• Cloud Storage Supported – Store videos by using cloud storage services.
**Subscribe for cloud storage at https://www.tapo.com/tapocare/
• Activity Zones – Set up your own activity zones to only receive alerts that matter.

3
Appearance
Lens
Micro SD RESET
Micro SD RESET
microSD

4
System LED Indication
Blinking red and green
Blinking red slowly
Solid amber
Blinking red quickly
Solid red
Solid green
Blinking green quickly
Starting up
Connected to the cloud
Ready for setup
Connecting to Wi-Fi
Connected to Wi-Fi
Camera resetting
Camera updating

5
Set Up Your Camera
Follow the steps below to get started with your new camera.
Step 1. Download Tapo App
Get the Tapo app from the App Store or
Google Play, or by scanning the QR code
below.
Step 2. Log In
Open the app, and log in with your TP-Link ID.
If you don't have an account, create one rst.
Step 3. Add Your Camera
Tap the button in the app and select your
model. Follow app instructions to complete
the setup.
OR

6
Set Up Using Amazon Frustration-Free Setup
What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi
password on each device.
To use this feature, conrm the following:
● The new Tapo device supports Amazon FFS.
● The new Tapo device is purchased from Amazon.
● You have an Amazon FFS enabled Alexa device or router.
● You have saved your Wi-Fi information to Amazon by using Alexa echo.
● Your Tapo device and router are on the same network as your Alexa echo.
LED Indications during Amazon Frustration-Free Setup
LED Status
Blinking red and green Ready for setup
Blinking amber FFS setup in progress
Solid green Working properly
If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

7
1. Open the Amazon Alexa app. Then tap More and select Skills &
Games.
How to use Amazon Frustration-Free Setup with Tapo devices
2. Enter Tapo in the search bar and choose Tapo.

8
3. Tap the ENABLE TO USE button. 4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized
successfully, the message Tapo has been successfully linked will come up.

9
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
For setting up more Tapo devices, just plug in and enjoy!
Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and
joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model,
and then follow the app instructions.)

10
Install a microSD Card
Follow the steps below to install the microSD card for local recording.
You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.
1. Manually rotate the camera downwards and nd the microSD card
slot.
2. Identify the direction of the microSD card and carefully insert the card
into the slot. Push in the card until you hear a clicking sound.
Micro SD RESET Micro SD RESET
microSD

11
Mount Your Camera
When you nish adding your camera in the Tapo app, you can set it on a table or shelf. You can also mount it on a wall or ceiling
with the provided mounting template and screws. Follow the steps below to mount your new camera or follow the setup video at
https://www.tp-link.com/support/setup-video/#cloud-cameras.
Place the mounting template where you
want the camera. For wall mounting, drill
two holes through two circles.
1. Mark Position
Attach the camera on the base
and rotate to secure the camera.
3. Secure Camera
2. Mount Base
Ax the camera base using the screws.
For wall mounting, insert two anchors
into the holes and use the screws to
ax the camera base over the anchors.

12
How to Reset Your Camera
Follow the steps below to reset your camera via the Reset button.
You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.
1. Manually rotate the camera downwards to nd the Reset button.
2. Press and hold the RESET button to reset the camera.
• Press and hold for 5s until the LED blinks red slowly: Reset Wi-Fi settings only
• Press and hold for 10s until the LED blinks red quickly: Reset to factory settings
Micro SD RESET Micro SD RESET
Reset Button

13
Authentication
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take
adequate measures.
OPERATING FREQUENCY (the maximum transmitted power)
2412MHz—2472MHz (20dBm)
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU,
2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way
of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
Restricted to indoor use.

14
UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment
Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.
Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

15
NCC Notice & BSMI Notice
注意！
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
為避免本器材影像畫面遭偷窺或擷取，本器材使用者應先修改預設密碼，並定期更新密碼。
安全諮詢及注意事項
• 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
• 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
• 注意防潮，請勿將水或其他液體潑灑到本產品上。
• 插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
• 請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
• 不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。
限用物質含有情況標示聲明書
設備名稱：Pan/Tilt AI Home Security Wi-Fi Camera 型號（型式）：Tapo C220
Equipment name Type designation (Type)
單元
Unit
限用物質及其化學符號
Restricted substances and its chemical symbols
鉛
Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent chromium
(Cr+6)
多溴聯苯
Polybrominated biphenyls
(PBB)
多溴二苯醚
Polybrominated diphenyl ethers
(PBDE)
PCB ○ ○ ○ ○ ○ ○
外殼 ○ ○ ○ ○ ○ ○

16
電源供應器 − ○ ○ ○ ○ ○
其他及其
配件 − ○ ○ ○ ○ ○
備考 1.〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值
Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance
exceeds the reference percentage value of presence condition.
備考 2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value
of presence.
備考 3.〝−〞係指該項限用物質為排除項目。
Note 3：The “−” indicates that the restricted substance corresponds to the exemption.
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам,
що передбачені чинними законодавчими актами України.

17
Safety Information
• Keep the device away from water, fire, humidity or hot environments.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t
hesitate to contact us.
• For indoor use only.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• Do not expose to heavy rain or any type of moisture.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to
malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers
or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF
energy.
• Do not use this product near water for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• The product should be kept free from excessive smoke, dust or high temperature and vibration.
• This product should not be exposed to direct sunlight
• Do not place heavy objects on top of the product.

18
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Operating Temperature: 0 °C ~ 40°C (32°F ~ 104°F)
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to
improper use of the device. Please use this product with care and operate at your own risk.