TP-Link tapo C500 User manual

User Guide
Outdoor Pan/Tilt Security Wi-Fi Camera
©2023 TP-Link 1910013289 REV1.0.0

Contents
About This Guide ···········································································1
Introduction ······················································································ 2
Appearance ······················································································3
Set Up Your Camera·····································································5
Set Up Using Amazon Frustration-Free Setup·············· 6
Install a microSD Card······························································10
Mount Your Camera··································································· 11
Install Waterproof Items··························································13
How to Reset Your Camera ··················································· 14
Authentication··············································································15

1
About This Guide
This guide provides a brief introduction to the Outdoor Pan/Tilt Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and
descriptions in this guide are only examples and may not reect your actual Tapo Camera experience.
Conventions
In this guide, the following convention is used:
Convention Description
Blue Key information appears in blue, including management page text such as menus, items, buttons and so on.
Underline Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note: Ignoring this type of note might result in a malfunction or damage to the device.
More Info
• Specications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.

2
Introduction
Tapo C500 is a full-featured weatherproof security camera that you can access from anywhere. Receive instant notications and check feeds when
the motion is detected. Moreover, the automatic siren system will trigger light and sound to frighten away unwanted visitors after the camera detects
motion.
Day or night, rain or shine, the Tapo camera protects what you love most.
• Smart Person Detection and Motion Tracking – Smart AI identies a person while tracking motion with high-speed rotation, notifying users as
needed.
• 1080p Full HD – Reveal clear and sharp images while ensuring high network speed.
• 360° Visual Coverage – Provide 360° horizontal & 130° vertical range to cover every corner.
• Customizable Alarm – Record your customized audio as an alarm to extend your usages.
• Flexible Storage Options – Save recorded videos to an installed microSD card (up to 512 GB)*, or use Tapo Care** cloud storage service.
*microSD card must be purchased separately.
**Subscribe for cloud storage at https://www.tapo.com/tapocare/
• IP65 Water & Dust Resistant – Oer excellent waterproof and dustproof performance for outdoor scenarios.
• Physical Privacy Mode – Maintain your privacy with the lens physically blocked by the housing.
• Night Vision (up to 98 ft) – Ensure your safety by providing a clear visual distance of up to 98 ft even in total darkness.
• Two-Way Audio – Communicate remotely with a delivery person in real time.
• Position Anywhere You Need – Use the mounting screws, template and loops* to install on any wall, ceiling or pole for the perfect view—wherever
you want.
*Loops (purchased separately) are needed for pole mounting.

3
Appearance
2
1
3
4
6
7
1
3Lens
4System LED
2Microphone
IR LEDs
5Reset
Use a pin to press and
hold for 5 seconds to
reset the camera.
microSD Card Slot
7Speaker
Insert a microSD card* for
local recording.
*microSD card not included.
6
5
microSD

4
Blinking red and green
Blinking red slowly
Solid amber
Blinking redquickly
Solidred
Solidgreen
Blinking greenquickly
Starting up
Connected to the cloud
Ready for setup
Connecting to Wi-Fi
Connected to Wi-Fi
Camera resetting
Camera updating
System LED Indication

5
Set Up Your Camera
Follow the steps below to get started with your new camera.
Step 1. Download Tapo App
Get the Tapo app from the App Store or
Google Play, or by scanning the QR code
below.
Step 2. Log In
Open the app, and log in with your TP-Link ID.
If you don't have an account, create one rst.
Step 3. Add Your Camera
Tap the button in the app and select your
model. Follow app instructions to complete
the setup.
OR

6
Set Up Using Amazon Frustration-Free Setup
What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi
password on each device.
To use this feature, conrm the following:
● The new Tapo device supports Amazon FFS.
● The new Tapo device is purchased from Amazon.
● You have an Amazon FFS enabled Alexa device or router.
● You have saved your Wi-Fi information to Amazon by using Alexa echo.
● Your Tapo device and router are on the same network as your Alexa echo.
LED Indications during Amazon Frustration-Free Setup
LED Status
Blinking red and green Ready for setup
Blinking amber FFS setup in progress
Solid green Working properly
If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

7
1. Open the Amazon Alexa app. Then tap More and select Skills &
Games.
How to use Amazon Frustration-Free Setup with Tapo devices
2. Enter Tapo in the search bar and choose Tapo.

8
3. Tap the ENABLE TO USE button. 4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized
successfully, the message Tapo has been successfully linked will come up.