TRENDnet TV-IP312PI User manual

© Copyright 2015 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
Table of Contents
i
Contents
Contents ............................................................................................... i
Product Overview ................................................................................ 2
Package Contents ........................................................................................................... 2
Features.......................................................................................................................... 2
Product Hardware Features ........................................................................................... 3
Warnings: ....................................................................................................................... 3
Cautions:......................................................................................................................... 3
Plan for Installation.............................................................................. 4
Setup Camera with CD.......................................................................... 5
Hardware Installation........................................................................... 8
Access Camera through the Web Browser ............................................ 8
Basic Settings..................................................................................... 11
Live View....................................................................................................................... 11
Playback........................................................................................................................ 12
Log ................................................................................................................................ 15
System .......................................................................................................................... 15
Advanced Settings.............................................................................. 16
System .......................................................................................................................... 16
Device Settings ............................................................................................................................ 16
User Accounts.............................................................................................................................. 16
Time Settings ............................................................................................................................... 17
Daylight Savings........................................................................................................................... 18
Live View Settings........................................................................................................................ 18
Maintenance ............................................................................................................................... 19
Network Settings ............................................................................... 20
TCP/IP .......................................................................................................................................... 20
Port ..............................................................................................................................................21
DDNS............................................................................................................................................22
PPPoE...........................................................................................................................................22
SNMP ...........................................................................................................................................23
802.1X..........................................................................................................................................24
IP Address Filter ...........................................................................................................................24
QoS, Quality of Service ................................................................................................................25
UPnP ............................................................................................................................................25
Video Settings.....................................................................................26
Video Format ...............................................................................................................................26
Display Settings............................................................................................................................27
On Screen Display (OSD) Settings ................................................................................................29
Text Overlay.................................................................................................................................30
Privacy Mask ................................................................................................................................30
Video Recording...........................................................................................................................31
Event ..................................................................................................32
Motion Detection.........................................................................................................................32
Video Tamper ..............................................................................................................................34
Exception .....................................................................................................................................36
Snapshot ......................................................................................................................................36
Email ............................................................................................................................................37
Storage...............................................................................................38
Storage Management ..................................................................................................................38
Network Storage..........................................................................................................................39
FTP Server ....................................................................................................................................40
Restore Default Password ...................................................................40
Troubleshooting .................................................................................41

© Copyright 2015 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TV-IP312PI
2
Product Overview
TV-IP312PI
Package Contents
TV-IP312PI
Multi-Language Quick Installation Guide
CD-ROM (Utility, Software & User's guide)
Camera Mounting hardware
(Drill template, mounting screws, waterproof cap, torx screw driver)
(Optional power adapter not included)
If any packaging contents are missing or damaged, please contact the retail store, online
retailer or reseller/distributor that the items was purchased from.
Features
TRENDnet’s Outdoor 3 MP Full HD 1080p PoE IR Network Camera, model TV-IP312PI,
offers night vision up to 50 meters (164 ft.), an IP66 weather rating, and an integrated
mounting bracket. Ultra energy efficient advanced infrared creates a more balanced
night vision illumination field and reduces close object overexposure. Record 3 Megapixel
HD video (2048 x 1536) at 20 fps in a space saving H.264 compression format. Manage up
to 32 TRENDnet cameras with included complimentary software and mobile apps.
3 Megapixel HD
Record 3 Megapixel HD video (2048 x 1536) at 20 fps in a space saving H.264
compression format
D-WDR
Improved image quality in high contrast lighting environments with Digital Wide Dynamic
Range technology
Recording Schedule
Define a weekly hybrid continuous and motion detection recording schedule
IPv6
IPv6 support
ONVIF
ONVIF compliant
Complimentary Software
Complimentary pro-grade software to manage up to 32 TRENDnet cameras
Complimentary Apps
Live video to a mobile device with free iOS® and Android™ apps

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Product Hardware Features
Camera Overview
Optional Power Connector: This model is designed to power by PoE. For non-
PoE user, please connects the power adapter (12VDC1A sold separately) to
camera.
Ethernet/PoE Port: Plug the network cable to connect to supply power to the
camera if using non-PoE connection.
Mounting Hardware: Adjust the screws to fit the mounting position
IP66 Housing: Housing is rated with IP66.
IR Sensor: Detect the light source.
IR LEDs: The IR LEDs will be on when the sensor detect low light source.
Adjustable Sun Visor: Adjustable sun visor to prevent direct sun to the camera.
Warnings:
It is recommended to use the PoE injector or an IEEE 802.3at compliant PoE
switch.
If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the camera yourself.
Disassembling the product will void the warranty and may cause harm or injury.
The installation should be done by a qualified service person and should
conform to all construction and electric regulations and other local codes.
Cautions:
Make sure the power supply voltage is correct before using the camera.
Do not drop the camera or subject to physical shock.
Do not touch sensor modules with fingers. If cleaning is necessary, use a clean
cloth with a bit of ethanol and wipe it gently. If the camera will not be used for
an extended period of time, put on the lens cap to protect the sensor from dirt.
Do not aim the camera lens at the strong light such as the Sun or an
incandescent lamp. Strong light can damage the camera sensor.
The sensor may be burned out by a laser beam. When any laser equipment is
being used, make sure that the surface of the sensor will not be exposed to the
laser beam.
Do not place the camera in extremely hot, cold temperatures (the operating
temperature should be between -30°C to 65°C), dusty or damp environment,
and do not expose it to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for a proper operating
environment.
While shipping, the camera should be packed in its original packing.
Use waterproof cap to prevent water soaking into the cable.
IR
Sensor
IR
LEDs
Adjustable
Sun Visor
IP66
Housing
Mounting
Hardware
Optional
Power
Connector
Ethernet/PoE
Port

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There are a number of factors involved in successful camera installation. Follow the
suggested installation steps and go through the check lists. This guide will help you to
make your camera installation smooth and easy.
Plan for installation location
Setup Your Camera with CD
Hardware Installation
Plan for Installation
Viewing angle
The TV-IP312PI is a bullet camera with a focused viewing angle (70horizontal) that
provides non-distorted and detailed images. Choose the location where has good angle
to shoot the image you expect to see. The motion detection area should also be
considered when installing the camera.
Weather Conditions
The camera is an outdoor dome camera, which fits most installations indoor and
outdoor. The camera can work under a wide range of weather conditions. For severe
weather conditions. Using the camera in milder weather conditions will help extend the
camera’s life and preserve the quality of the camera image.
Moisture: Avoid damp or moist environments whenever you can. The camera is an IP66
grade water proof camera, and it will work in moist environments. However, rain may
affect the picture quality, especially at night, water may reflect the light from the infra-
red illumination and degrade picture quality.
Temperature: Camera works within a specified temperature range. Areas with severe
temperatures should be avoided when installing the camera. It’s recommended that you
use an enclosure with a heater and blower if you plan on using this camera outside of the
specified temperature range.
Sunlight: Avoid direct sun light exposure. Direct sun light will damage the image sensor. If
sunlight is necessary for your viewing purposes, provide protection for the image sensor.
Lighting: Consider installing your camera faces the same direction of the light sources.
Shooting images with top-down position outdoor or next to the existing light source are
good choices. Avoid the light source if it creates a shade that darkens the viewing area.
Waterproof cap
The TV-IP312PI is IP66 weather rated camera. There is a set of network cable waterproof
cap that comes with the package. Run the network cable going through the cap and then
using crimp the tool to crimp the cable with an RJ-45 modular. Plug in the network cable
and then tighten the waterproof cap to prevent water running into the camera through
the cable.

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Setup Camera with CD
1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate the
Auto-Run program. Click the Install Camera.
2. Write down the MAC ID of the camera. Click Next.
3. Connect a network cable to the camera’s network port to a PoE switch. The power LED
will be lit. Allow 60 seconds for the camera to boot up. Click Next.
4. Wait while searching the cameras.

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5. The founded cameras will show on the screen. The camera already selected by default
if you have only one camera installed. If you have more than one camera in the same
Network, you will need to identify the camera by the MAC ID. Click Next.
6. Select "DHCP" option to assign an IP by DHCP server or Select "Fixed IP" to set IP
address manually. Click Next.
7. If you select "Fixed IP", fill out the IP address, subnet mask, default gateway, DNS
server. Please ensure that the IP address of the camera and the computer must within
the same network. Click Next.
8. Type in the Password. The default password is “admin”. You must change the default
password of the camera. Enter the default password: admin and enter the new
password. The password must be between 8 and 16 characters. (Alphanumeric: a-z,
A-Z, 0-9), and confirm the new password by entering the password twice.
* This camera installation wizard is also good for finding the camera if it was setup
with DHCP. The IP address may change dynamically with the DHCP setting. If you
want to access your camera later and you do not know the IP address, you can
run this camera installation wizard again. If you have already setup the password
and want to keep the password unchanged, un-check the Change Password box
and click next to get the link to access your camera.
** Please save the password for future reference. This device does not have a
hardware rest function for temper proof purpose.

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TRENDnet User’s Guide
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9. Enter “admin” on username and enter new password you just created.
10. Click the hyperlink to access to the camera’s web page or click Next. It is
recommended that you access the IP camera now if it was using a DHCP connection.
11. Click Finish to exit the program or click Home to return to the main screen.
This device also supports the Mobile App. Using your mobile device to scan the QR
code to install the App.

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Hardware Installation
1. Loosen the locking bolts and manually position the camera as desired.
2. Place the provided drill template on the wall or ceiling.
3. Drill holes for the provided screw anchors at each marked position on the template.
Make sure the drill bit matches the size of the provided screw anchors.
4. If the camera wire will be installed through the based plate of the unit, skip to step 6.
If the wiring will be routed though the wall, drill a hole for the cable.
5. Pass the camera’s cables through the hole.
6. Connect the network cable to the camera.
7. Insert the provided screw anchors into the pilot holes.
8. Align the mounting bracket with the screw anchors, and then use the provided
screws to secure the camera to the mounting surface.
9. Power up the camera by connecting the other end of the cable to a PoE switch or
injector on your network.
10. Loosen the screws and rotate the collar to final angle, then the screws.
Access Camera through the Web Browser
System Management and Default Settings
It is recommended that you install your camera with the CD that comes with the package
and use accompanying TRENDnetVIEW Pro software for Windows computers. If you do not
have the CD with you, please go to http://www.trendnet.com/support and enter the
model number and download the software.
If you didn’t go through the CD installation wizard or you have reset the camera, your
camera has following settings:
Management IP :
192.168.10.30 or a dynamic assigned
address if you connect the camera to your
existing network
Administrator name :
admin
Administrator password :
admin
If you want to access your camera directly instead of using software, you can follow the
steps specified in this chapter to login to your camera. A web browser plug-in must be
installed to view live image.

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Logging-in to the Camera
1. Open the web browser on your computer. In the address bar, enter the IP
address you setup through the setup CD or 192.168.10.30. (If you have a DHCP
server on your network, the IP address will be assigned dynamically. For
example, if you have a home gateway on your network and you plug-in the
camera on the same network, you can find the camera’s IP address on your
home gateway.), and then press Enter.
2. Enter the user name, admin, and the password you setup through the setup CD
or the default password, admin, and then click OK.
If the camera was not setup through the CD and you are accessing it the first
time, you will be prompted to change password automatically.
3. The camera management page will detect if you installed the camera video
streaming plug-in or not. Click the link to download the plug-in from the camera.
Permission request depends on the Internet security settings of your computer.
Click Allow to install the plug-in.
Note: for Mac systems, the plug-in file is stored on the CD or you can download the
latest version from
http://www.trendnet.com/downloads/camera/mac/WebComponents.zip

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4. Click Next to install the plug-in.
5. Click Finish to finish the installation.
6. Open the browser and login again. Allow the plug-in from TRENDnet if
prompted. The Live View page will show and begin streaming video.

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Basic Settings
Live View
After you log-in into the camera management page, you’ll see the Live View page.
Multi-Language
Change your preferred language anytime
Snapshot
Click this icon to take a video snapshot
Recording
Click once to start recording. Click it again to stop
recording. The status bar will indicate if it is in recording
state or not
Zoom
Click once to enable zoom. Then, click and drag the area
on the picture to zoom in. Click once on picture for 100%
zoom. Click the icon again to disable zoom. The zoom
function works in full screen mode as well
Video Stream
The camera has two video streams: H.264 and MJPEG.
Switch to view the different video streams by clicking
this icon
Full Screen Mode
Double click the picture to view in full screen mode.
Double click again or press escape key on your keyboard
to exit full screen mode
Status Bar
The status bar shows the status you are at, including
enabled the zoom, recording video, and successfully
taking a snapshot

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Playback
You can playback the video recording on the network storage and download the video
clip and snapshots to your local computer.
Search for video recordings
Click the date selection, and then choose a date for the date range of your recording.
Click Search to start searching.
Time line
There is a playback head in the center of the time line represented by a yellow vertical line.
To look for a specific video recording, move the time line by clicking and dragging it. If the
recording is short, zoom in by clicking button. Click to zoom out the time scale.
If you know the exact time of the day you are looking for, click then enter the time
you want to playback.
Different types of recordings are identified differently. The scheduled recordings are
marked in blue, and the recordings triggered by motion detection are marked in red.
Click and drag the time line to move your time manually
Click this button to zoom in the scale
Click this button to zoom out of the scale

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Click this button to specify a specific time of the day.
And the click to confirm selection and then click Xto
close this dialog box.
Play video
Use playback controls to play back the video recordings.
Click this button to play the video
Click this button to pause video playback
Click this button to stop playback
Click this button to increase playback speed*
Click this button to decrease playback speed*
Click to playback video frame by frame. Click again for the next frame.
*There are 5 steps of playback speeds. You can choose from ¼, ½ , 1,
2, and 4 times of original speed.
Take Images from a video playback
You can take snapshots from playback video or make new video clips from the video you
are playing back.
Click this button to enable zoom. Then click and drag on the video to
define the area you want to zoom in. Click again to get back to 100%
zoom.
Double click to show video in full screen and press ESC on keyboard to
exit full screen mode
Click this button to disable zoom
Click this button to take a snapshot of current playback
Click this button to start clipping a video from playback
Click this button to stop clipping a video from playback
Download sections of a video
To save complete video sections or snapshots, you can download the files directly.
Click this button to download video sections

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Download snapshots
Click this button to download snapshots
Select the type of event that triggered the snapshots. Choose the Start Time and End Time.
Then, click Search to find the snapshot list. Check the time of the snapshot, and then select
the snapshots you want to download, then click Download.
Note: Where can I find saved files?
Videos and snapshots captured from Playback will save to your computer.

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Log
The log of the camera will be saved on the network storage. You can search the relevant
records and save to your local computer.
Search for logs
Click the type of log and then the Start Time and End Time. Click Search to start
searching.
Click First Page, Prev Page, Next Page, and Last Page to show the logs. Click Save Log to
save the logs to your computer.
System
System Information page shows the camera basic information. Click System then click
System Info to show the page.
Basic Information
Device Name:
User defined device name
Firmware Version:
Firmware Version
MAC Address:
MAC address of the camera
System Time:
Display the system time
Network Information
IP Address:
IP address of the camera
Subnet Mask:
Network range of IP address
Default Gateway:
Gateway for the camera
Primary DNS:
Primary DNS server address
Secondary DNS:
Secondary DNS server address

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Advanced Settings
System
Device Settings
Setup your camera name and location for easy identification. This camera name will also
be recognized by other network camera software as the name of this camera.
OSD, On Screen Display, the camera name is setting up here as well.
Names
Camera Name:
Name of the camera. The camera name setup here can
be discovered by other network camera software and
OSD, On Screen Display. The default is the camera’s
model name:
Location:
Label where you installed this camera
Authentication
RTSP:
Camera’s video stream can be accessed with RTSP, Real
Time Streaming Protocol. Only the administrator and
users can view this video stream. Un-checking this box
will allow everyone access to this video stream without
authentication. Default: checked.
HTTP:
Camera can be accessed via password protected web
management interface. Un-checking this box will allow
anyone to access this camera and change its settings.
Default: checked.
Service
Enable Telnet
Camera embedded Telnet service for multiple camera
control for system developer. Default: disable.
User Accounts
You can setup up to 16 user accounts to access the camera’s video stream with a web
browser or real time video stream (RTSP). Only one administrator account can be setup to
configure the camera and cannot be deleted.

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User Accounts
Add:
Click Add button to add one user account. User
account could view but could not change any setting.
Modify:
To change a user’s name and password, highlight the
user by clicking on it. Then, click Modify button. You
can change the user’s name and password. You can
also change the administrator’s password. The
administrator’s name is fixed, you cannot change it.
Click OK to save the changes.
Time Settings
The accuracy of the system clock is important for scheduling and accurate logging. You can
synchronize the system time with your computer, or automatically check the time accuracy
with a network time server (NTP server).
Time Zone
Select a time zone
Automatic Update
NTP Server:
Specify a time server (NTP server) to synchronize
with. (e.g. time.windows.com)
Interval:
The time interval that the camera will synchronize
the time with NTP server. Default: 1440 minutes
(24 hours).
Click Save to save the changes
Manual Time Sync.
Device Time:
The system time of this camera.

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Set Time:
Click the calendar icon and manually select the
date.
Check the Sync. with computer time to copy the
time from your computer.
Click Save to save the changes
Daylight Savings
Setup daylight settings for the camera.
Daylight Saving
Enable DST:
Check this box if your time zone has daylight savings
Start Time:
Enter the Month and Date that daylight savings
starts
End Time:
Enter the Month and Date that daylight savings ends
DST Bias:
Enter how much time the daylight saving adjusted
by daylight savings
Click Save to save the changes
Live View Settings
Setup the Live View buffer and the destination of record file or snap shot.
Live View Parameters
Live View Buffer:
Configure the buffer size for live view video stream.
With low buffer size setting, you can get real-time
video stream, but the video may be stop and go if
the network is congested. With high buffer setting,
you can have smooth video streaming, but the
video is delayed from the time happening. Medium

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size can have moderate video stream smoothness
and time delay.
Record File Settings
Record File Size:
This size of live view video recording. You can
choose 256MB, 512MB, or 1GB a file. Smaller file
size is good for many short recordings.
Save Record Files to:
By default, files will be saved under your user
name, and under the TRENDnet/RecordFiles. Click
Browse and choose a new destination if you want
to save the file somewhere else.
Save Download Files to:
By default, files will be saved under your user
name, and under the TRENDnet/DownloadFiles.
Click Browse and choose a new destination if you
want to save the file somewhere else.
Picture and Clip Settings
Save Snapshots in live view to:
By default, files will be saved under your user
name, and under the TRENDnet/SnapshotFiles.
Click Browse and choose a new destination if you
want to save the file somewhere else.
Save snapshots when
playback to:
By default, files will be saved under your user
name, and under the TRENDnet/PlaybackPics. Click
Browse and choose a new destination if you want
to save the file somewhere else.
Save Clips to:
By default, files will be saved under your user
name, and under the TRENDnet/PlaybackFiles. Click
Browse and choose a new destination if you want
to save the file somewhere else.
Click Save to save the changes
Maintenance
You can do the camera system maintenance on this page.
Reboot
Reboot:
Click this button to reboot this camera.
Reset
Reset:
Reset all camera parameters except the IP
parameters and user information.
Default:
Load complete factory default settings to the
camera.
Import Config. File