TRENDnet TV-IP862IC User manual

TRENDnet User’s Guide
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© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
Table of Contents
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Contents
Product Overview .................................................................................1
Package Contents .......................................................................................................... 1
Features......................................................................................................................... 1
Product Hardware Features........................................................................................... 2
Installation............................................................................................3
Wired Connection ..................................................................................................... 3
WPS Connection........................................................................................................ 3
Wall mount installation............................................................................................. 4
Starting the TRENDnet Cloud Service.....................................................4
Image A (connecting using WPS) ................................................................................... 4
Image B (wired connection)........................................................................................... 5
Cloud Mode 1: ............................................................................................................... 6
Cloud Mode 2: ............................................................................................................... 7
Cloud Mode 3: ............................................................................................................... 7
Using the AutoRun Wizard ..................................................................13
Wireless Connection.................................................................................................... 18
Using WPS ............................................................................................................... 18
Connecting Wireless Network Manually................................................................. 21
Mobile Apps........................................................................................ 25
Configuration...................................................................................... 27
Main Web User Interface ............................................................................................ 31
Camera Toolbar ........................................................................................................... 32
Setup............................................................................................................................ 32
Wizard.......................................................................................................................... 33
Step 1: LAN Settings.................................................................................................33
Step 2: Internet Settings ..........................................................................................34
Step 3: DDNS Settings ..............................................................................................34
Step 4: Camera Name Settings ................................................................................34
Step 5: Time Settings ...............................................................................................35
Step 6: Setup Complete ...........................................................................................35
Configuring Camera Settings ....................................................................................... 36
System –Time and Date ..........................................................................................37
Network ...................................................................................................................38
Audio/Video –Image Setup .....................................................................................45
How to setup/access the camera remotely.......................................... 61
Technical Specifications ...................................................................... 64
Troubleshooting ................................................................................. 71

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TV-IP862IC
1
Product Overview
TV-IP862IC
Package Contents
In addition to your camera, the package includes:
Multi-Language Quick Installation Guide
CD-ROM (Utility & User’s Guide)
Network cable (1.8m / 6ft)
Power adapter (12V DC, 1A)
If any package contents are missing or damaged, please contact the retail store, online
retailer, or reseller/distributor that the item was purchased.
Features
TV-IP862IC (高畫質無線夜視旋轉雲端攝影機)
The TV-IP862IC records at 1280x720 pixels (VGA), 30 FPS (frames per second). You can
manage up to 32 TRENDnet cameras with the included complimentary camera
management software. The TV-IP862IC also includes adjustable motion detection
recording areas, email alerts, and scheduled recording sessions. Some other features of
this device is Pan/Tilt auto-patrol, date-and-time overlays, one-way audio, an adjustable
lens, and four times digital zoom. A wall/ceiling mounting kit is included and the
camera’s off white housing blends into most environments.
Easy Installation
The TV-IP862IC includes a CD-ROM with a setup wizard that guides you through the
installation process.
Wide Platform Support
The TV-IP862IC supports TCP/IP networking, HTTP, and other Internet related protocols.
The TV-IP862IC can be integrated easily into other Internet/Intranet applications
because of its standards-based features.
10/100 Ethernet Support
The TV-IP862IC supports 10/100 Ethernet.
Web Configuration
Once setup is complete, administrators can use a standard web browser to; access
images and video, configure the camera over an intranet or over the Internet.
Administration by a web browser over the internet means the IP camera can be
accessed and administered from anywhere in the world.
Broad Range of Applications
With today’s high-speed Internet connections, many scenarios for the application of
your network camera exist, including industrial and public monitoring of properties such
as homes, offices, banks, hospitals, child-care centers and amusement parks.
Pan & Tilt
The TV-IP862IC can pan side to side at a remarkable 330 degrees.
Recording Quality
The TV-IP862IC can record 1280x720 (720p) video resolution.

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Product Hardware Features
Rear Panel View
LAN Port –Connect Ethernet cables to your wired network devices.
Power Port –Connect the included power adapter from your camera to an
available power outlet.
Note: Use only the adapter that came with your camera.
Reset Button –Use an item such as a paperclip to push and hold this button for
3 seconds and release to reset your camera to its factory defaults.
WPS (Wi-Fi Protected Setup) –Push and hold this button for 3 seconds to
activate WPS. The button LED is blinking green when WPS is activated.
Antenna –2dBi detachable antenna.
Line Out –Insert an external microphone to this connection.
Micro SD Slot –Insert a micro SD card into this slot to store video/image data.
Rear Air Vent –This is to cool theTV-IP862IC.
Front Panel View
IR LED –Built-in 6 IR LED for night vision uses. (for TV-IP862IC)
Light Sensor –Detects the light source to turn IR on or off.
Focus Ring –Turn to adjust the focus of the camera.
Microphone –Built-in microphone for audio can be turn on or off.
Power –This LED indicator is solid blue when your camera is powered on.
Otherwise if this LED indicator is off, there is no power to your camera.
Link –This LED indicator is blinking green when there is connection/data to
your camera.
Camera Lens –The camera
IR LED
LineOut
LAN port
Light Sensor
Microphone
Camera Lens
Power/Link LED
WPS button
Reset button
Focus Ring
Rear Air Vents
Micro SD Slot
WPS Indicator Light
Power port

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TRENDnet User’s Guide
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Installation
Wired Connection
1. Connect the Ethernet Cable
If you intend to use the network camera as a wired device, connect one end of
the included Ethernet cable into the Ethernet port on the rear panel of the
camera and connect the other end to an available port on your network. If you
prefer to use the camera on a wireless network, see below for instructions on
connecting the power adapter.
2. Attach the Power Supply
Attach the included power supply to the DC 12V 1.0A receptor on the rear
panel of the camera and then connect it to a wall outlet or power strip. A blue
LED will light up under the lens indicating that the camera has power.
WPS Connection
An alternative method of connecting your camera to your network is by using WPS. WPS
is a quick, simple and secure method of adding devices to a network. If you have a
router which supports WPS follow the steps below, otherwise, please use the wired
mode of setting up the camera.
1. Attach the Power Supply
2. Press the WPS button on your wireless device then press the WPS button on
the camera.

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TRENDnet User’s Guide
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Wall mount installation
To attach the metal plates carry out the following:
Remove the two rubber pads under the base of the Camera.
Slide the metal plate onto the base of the camera, making sure that the two
holes on the base of the camera align with the two screw holes on the base of
the camera.
Secure the metal plate to the base of the Camera with the two screws provided.
The camera can now be mounted to the ceiling or a wall. See the diagram
below for more information.
Starting the TRENDnet Cloud Service
When you first purchase the TV-IP862IC, it’s already configured to run on the internet
out of the box. To do this, you will need the following:
The TV-IP862IC must be connected to the internet
A DHCP router with WPS enabled or the camera connected to a LAN
connection.
Note: The TV-IP862IC must be connected to the network and Internet to work.
Follow these steps to setup the process:
1. Look underneath the camera for a similar URL
(http://73859116.cam.trendnetcloud.com) on the label. Write it down
2. Connect the power cable to the camera.
There are two methods to connect to the Internet, wired and wireless. For wireless,
follow the instructions from Image A below. For wired, follow the instructions from
Image B below.
Image A (connecting using WPS)

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TRENDnet User’s Guide
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Image B (wired connection)
3. Open your browser, type the URL listed on the label of your camera and hit
Enter to connect to the camera’s live stream. Please note: you can also use this
URL to connect to the camera from any location or computer.
No matter which setup procedure you wish to use, once you have entered the URL into
your browser, you start to have access to the cloud.
You are prompted to install the plug-in needed for TRENDnet access. Click Install.
The log-in screen appears. Enter the default username (admin) and the default
password (admin) and click Login. If you don’t want to use the information you just
typed in, click Reset and reenter your data.
The next step is to accept the Terms of Use. Click the checkbox and click Next.

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TRENDnet User’s Guide
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The next step is, changing the username and password. Enter a username and the
existing password. Enter the new password and re-type it to confirm it. Click OK to
complete.
The next screen verifies your settings are successful. Click Login.
Now, login with the new username and password and click Login.
The camera now displays the Cloud view via the TRENDnet cloud service.
If you look under the Live View, you will notice Mode 1. The first login method is for
MODE 1. If you wish to access the other modes, please go to the Settings panel. Here is
a quick rundown of what the three different modes are:
Cloud Mode 1:
Mode 1 indicates the camera is connecting directly to the internet or local network. This
mode offers configuration and management options.

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Cloud Mode 2:
Mode 2 indicates the camera is connecting to media in a peer-to-peer fashion to the
Internet or local network. This mode offers configuration and management options but
not an Advanced Configuration mode.
Cloud Mode 3:
Mode 3 indicates the camera is connecting to the Internet or local network through a
firewall. This mode offers configuration and management options but without Advanced
configuration –just live streaming for 5 minutes (the last 60 seconds is in countdown
format). The firewall settings limits live streaming for each user. The “red” notification
at the bottom of the viewing area warns users of the limited time. Refresh this screen
continuously if you wish to view your camera’s live stream.
When you first login to the Cloud Service, you need to read the service agreement. Click
the Accept checkbox and click Next.

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Create a Username, enter an existing Password, and enter a new Password. Please note
the password must be at least 8 characters long. Re-enter the Password to confirm and
click OK.
The cloud service recognizes your changes and confirms the edit. Click Login.
After you login, this is the main Cloud Service screen.
What’s on the interface?

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1. The camera model name.
2. Live View mode.
3. Mode type
4. Notifications (Info on camera)
5. Pan/Tilt Control (Camera directional remote control)
6. Preset List (Select the Preset Position you want to view.)
7. Edit a Preset Name and Preset Position.
8. Audio. Click this button to toggle between Sound and Mute.
9. Microphone. Toggle between On/Off.
10. Snapshot –take a snapshot
11. Start recording. Toggle between Start/Stop
12. Configure settings in the cloud service.
13. Profiles (Select the camera profile).
14. Aspect Ratio (Zoom in and zoom out.)
15. Click to logout
16. Username
17. Camera Image
18. Fit to screen
19. Product Registration
Under Configure settings in the cloud service, there are various options you can
reference to configure. Go through the different options to toggle cloud settings.
For Video Configuration
1. Profile: Select a Profile from the drop-down list.
2. Encoding Type: Select your video encoding type from the drop-down list.
3. Resolution: Select the video resolution size from the drop-down menu.
4. Frame Rate: Select the frame rate speed from the drop-down menu.
5. Encoding Method: Select an encoding method from the drop-down menu.
6. Bit Rate: Select the camera bitrate from the drop-down menu.
Click OK to put the changes into effect.
For Audio Configuration
1. Click to enable the speaker.
2. Adjust the volume.
3. Click to enable the microphone.
4. Adjust the microphone volume.
Click OK to complete these settings.

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For Image Configuration
1. Brightness: Use the slider to adjust the brightness.
2. Contrast: Use the slider to adjust the contrast.
3. Saturation: Use the slider to adjust the saturation.
4. Hue: Use the slider to adjust the hue.
5. Mirror: Click the checkbox to mirror the image.
6. Flip: Click the checkbox to flip the image.
7. Black and White: Click the checkbox to change the image to black and white.
Click OK to complete these settings.
For System Configuration
1. Username: Only change the Admin username here.
2. Existing Password: Enter the existing Admin Password.
3. New Password: Enter the new password.
4. Confirm the Password: Enter the new password again.
Click OK to complete the settings.

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For User Configuration
1. Manual Recording and Snapshot/Set Folder Storage –Click the button to Select
the directory you want to save your recordings and images. Once you have
highlighted the folder you wish to use, click OK.
Locate the folder/directory where you want to store your data, select it and click OK.
For Advanced Configuration (Please Note: Only Admin can use this option in Mode 1)
1. Advanced Camera Settings: Click the Settings button to be redirected your IP
camera. This configuration method is similar to the one you already have
locally if you use your local IP address.
During this process you are redirected to your external IP address which is the camera’s
webpage.
Profiles: - Camera View: The current cloud-based system allows you to set 4Profiles for
each camera you setup. Select which video settings you want to view and create a
profile.

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Zoom in and zoom out: Click this icon to zoom in and zoom out. Each camera selection
appears as you select a viewing option or view the aspect ratio using this icon.
Logout: Use this link to logout
Username: View the current user connected to the cloud.
: This is a Fit-to-Screen icon.
This is a Fit-to-Normal icon
Click this area to resize the screen back to normal view.
Camera: This is the camera view

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Using the AutoRun Wizard
Insert the included CD-ROM into your CD/DVD drive. The Install Wizard program will
run automatically.
Note: If the Install Wizard does not run, you may have autorun disabled on your
machine. In this case, browse to the CD drive and run InstallWizard.exe to begin the
installation wizard.
Begin by selecting a language from the drop-down list. There is a choice of five
languages –English, French, German, Spanish, and Russian. Next, click Install Camera
and follow the on-screen steps to continue the installation.
English
French
German
Spanish

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TRENDnet User’s Guide
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Russian
1. This is TRENDnet’s Terms of Use. Click Agree to continue.
2. The next step references information on the camera itself. Go to your camera
and check the details at the bottom of the device. Click Next to continue, Back
to go to the previous screen or Home to return to the Main Menu. Also
enclosed, is a sticker with the same details attached.
3. The most important part of the setup process is the network connection type.
There are three options:
a. Connect camera to your network using a network cable
b. Connect camera to your wireless network using Wi-Fi Protected Setup
(WPS) button (Verify your router has a WPS button. If not, select the
next option).

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c. Connect camera to your wireless network manually.
4. The basic connection type is “A” using a network cable. Let’s begin the
installation process using the network cable connection first. Click this radio
button and click Next to continue, Back to go to the previous screen or Home
to return to the Main Menu.
5. Follow the instructions in the next screen to Power up the Camera. Connect
one end of the power adapter to the camera and watch the LED flicker. Click
Next to continue, Back to go to the previous screen or Home to return to the
Main Menu.
6. Connect one end of the network cable to your camera and the other end to
your router. Click Next to continue, Back to go to the previous screen or Home
to return to the Main Menu.

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7. The wizard searches the network for your camera.
8. If you only have one camera on your network, the wizard will automatically
select it (as shown below). Otherwise, if you have more than one camera, it
provides several options from the list. The wizard provides the Model Name
and MAC Address of the camera. If you do not see any of your camera(s) in the
wizard, click Retry to scan for the camera again. Click Next to continue, Back to
go to the previous screen or Home to return to the Main Menu.
9. Password Settings. Follow the instructions on the screen. The default
username and password is admin. Tick the Change Password checkbox to enter
the new password details. The password should be between 8 and 16
characters. Click Next to continue, Back to go to the previous screen or Home
to return to the Main Menu.
If you have entered the incorrect admin details, you are prompted to change the
configuration, as shown below.

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If the password length is less than 8 characters, you are also prompted to alter the
configuration, as shown below.
10. The wizard configures your parameters.
11. The initial setup is complete. The main feature is the Cloud Access accessibility
feature. Click the link(s) or icon below to create a shortcut on your desktop.
Also, below the icon is a warning. This warning is only shown when the internet
connection is inactive or the Cloud server cannot be found. Make sure the
internet connection is active, click Retry. When the Cloud server isn’t found,
the server may be busy or under maintenance. Under these circumstances,
click Retry later again. If there is no warning, click Next.
Click on the product image to create a shortcut on the desktop. A shortcut is created.

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Click the link provided to browse the settings in the browser.
12. The mobile option allows the user to download the TRENDnet Cloud App in
either Apple iOS or Android™
1
format. To use this feature, the user must have a
Barcode Scanner App on their mobile device. This is also available from the
Apple App Store or Google Play™
2
.
You are now ready to use your camera. Click Finish to exit.
Wireless Connection
Using WPS
1
Android is a trademark of Google Inc.
2
Google Play is a trademark of Google Inc.
Please consider these points before using WPS.
Find the access point (AP) or wireless router you wish to connect to from the
Available AP drop down menu.
In most cases you should leave the Channel set to Auto as the AP will
determine the channel of operation.
Select the type of authentication and encryption required by the access point
and enter the Key required to connect.
Click Next to continue, Back to go to the previous screen or Home to return to the Main
Menu.
Please read the next steps carefully as it pertains to the WPS feature on your router and
camera.
1. Follow the instructions on the screen to Power up the Camera. Click Next to
continue, Back to go to the previous screen or Home to return to the Main
Menu.