TRENDnet TV-IP321PI User manual

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 2
Preface
This user’s guide is written to demonstrate the TV-IP321PI camera
installation and operation with firmware version 5.1.7 and above. Please
download and upgrade the camera firmware to the latest version by
visiting www.TRENDnet.com and then search of TV-IP321PI.
User’s Guide version: 1.2
Date: November 4, 2014

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 3
Table of Contents
Preface .........................................................................................................2
Table of Contents......................................................................................3
Product Overview ....................................................................................5
Features........................................................................................................................... 5
Hardware........................................................................................................................ 5
Compact Fixed Dome ............................................................................................ 5
PoE................................................................................................................................ 5
Outdoor Ready......................................................................................................... 5
Vandal Resistant ..................................................................................................... 5
Performance .................................................................................................................. 5
1.3 Megapixel............................................................................................................ 5
Night Vision............................................................................................................... 5
Smart IR...................................................................................................................... 5
D-WDR......................................................................................................................... 5
Camera Management ................................................................................................. 6
Multi-Language Interface.................................................................................... 6
Advanced Playback................................................................................................ 6
Dynamic DNS Support.......................................................................................... 6
Storage........................................................................................................................ 6
Motion Detection.................................................................................................... 6
Recording Schedule............................................................................................... 6
Tamper Detection................................................................................................... 6
IPv6............................................................................................................................... 6
ONVIF .......................................................................................................................... 6
Free Apps................................................................................................................... 6
Complimentary Software .................................................................................... 6
Package Contents.........................................................................................................6
Angle Adjustment ........................................................................................................7
Reset Button...................................................................................................................7
Warnings.........................................................................................................................8
Cautions...........................................................................................................................8
Installation Procedure ...........................................................................9
Plan for installation location................................................................9
Viewing angle ................................................................................................................9
Weather Conditions.................................................................................................... 9
Setup Your Camera with CD............................................................... 10
Hardware Installation ......................................................................... 14
Cabling............................................................................................................................14
Waterproof cap...........................................................................................................14
Mount your camera...................................................................................................14
Access your Camera with the Web Browser .................................... 16
System Management and Default Settings......................................................16
Logging-in to the Camera for the First Time (Windows)............................16
Logging-in to the Camera for the First Time (OS X)....................................19
Live View.......................................................................................................................24
Playback.........................................................................................................................25
Search for video recordings .............................................................................25
Time Line..................................................................................................................25
Playback....................................................................................................................26
Slice images from video playback..................................................................26
Download sections of video..............................................................................27
Download snapshots...........................................................................................27

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 4
Log ...................................................................................................................................28
Search for logs........................................................................................................28
System Information..................................................................................................29
System Configuration........................................................................... 30
Device Settings............................................................................................................30
User Accounts..............................................................................................................31
Time Settings...............................................................................................................31
Daylight Savings.........................................................................................................32
Live View Settings .....................................................................................................33
Maintenance ................................................................................................................34
Network Settings ................................................................................... 35
TCP/IP............................................................................................................................35
Port..................................................................................................................................36
DDNS...............................................................................................................................36
PPPoE .............................................................................................................................37
SNMP...............................................................................................................................37
802.1X............................................................................................................................39
IP Address Filter ........................................................................................................39
Quality of Service (QoS)..........................................................................................40
UPnP................................................................................................................................40
Video Settings ......................................................................................... 41
Video Format...............................................................................................................41
Display Settings..........................................................................................................42
On Screen Display Settings....................................................................................44
Text Overlay.................................................................................................................45
Privacy Mask................................................................................................................45
Video Recording.........................................................................................................46
Events ........................................................................................................ 47
Motion Detection........................................................................................................47
Video Tampering........................................................................................................49
Exception.......................................................................................................................51
Snapshot........................................................................................................................52
Email ...............................................................................................................................53
Network Storage.................................................................................... 54
Network Storage ........................................................................................................54
Storage Management................................................................................................55
FTP Server ....................................................................................................................56
Appendix .................................................................................................. 57
Direct video access - RTSP.....................................................................................57
Direct video access - HTTP ....................................................................................57
Get better video stream on TRENDnet View Pro..........................................57
Regulations.............................................................................................. 60
Federal Communication Commission Interference Statement ...................60
RoHS................................................................................................................................60
Europe –EU Declaration of Conformity...........................................................61
Limited Warranty.................................................................................. 62

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 5
Product Overview
TV-IP321PI
Features
The Outdoor 1.3 MP HD PoE Dome IR Network Camera, model TV-
IP321PI, provides powerful 1.3 megapixel night vision in complete
darkness for up to 25 meters (82 ft.). This ultra-compact vandal resistant
fixed dome camera is outdoor ready with an IP66 weather rated housing.
It comes with a free Apple® and Android™ mobile app and
complimentary pro-grade software to manage up to 32 TRENDnet
cameras.
Hardware
Compact Fixed Dome
Manually pan 355 and tilt 75° to set the camera’s final viewing field
PoE
Save installation costs with Power over Ethernet (IEEE 802.3af)
Outdoor Ready
Outdoor IP66 weather rated and an operating temperature range of -30
–60 °C (-22 –140 °F)
Vandal Resistant
Impact protection rated: IEC60068-275Eh, 50J; EN50102, exceeding
IK10
Performance
1.3 Megapixel
Record 1280 x 960 pixel video at 30 fps in H.264 compression
Night Vision
Night vision up to 25 meters (82 ft.) in complete darkness
Smart IR
Dynamic IR adjustment optimizes night visibility
D-WDR
Digital Wide Dynamic Range improves video quality in high contrast
lighting environments

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 6
Camera Management
Multi-Language Interface
Support for English, French, Spanish, German, and Russian
Advanced Playback
Advanced in-camera archived video review functionality
Dynamic DNS Support
Support for dyn.com and NO-IP.org
Storage
SMB/CIFS support with notification if storage drive is full
Motion Detection
Create motion detection windows with separate sensitivity settings and
event triggers
Recording Schedule
Define a weekly recording schedule
Tamper Detection
Receive tamper detection video clips via email
IPv6
IPv6 support
ONVIF
ONVIF compliant
Free Apps
See live video on a mobile device with free Apple® and Android® apps
Complimentary Software
Complimentary pro-grade software to manage up to TRENDnet 32
cameras
Package Contents
TV-IP321PI package includes:
•TV-IP321PI
•Multi-Language Quick Installation Guide
•CD-ROM (Utility and User’s Guide)
•Camera mounting hardware
•(Optional power adapter not included)
If any package content is missing or damaged, please contact the retail store,
online retailer, or reseller/distributor from which the product was purchased.
Drilling
Template
Mounting Screws
Network Cable
Waterproof Accessories
Torx Screw Driver

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© Copyright 2015 TRENDnet. All Rights Reserved. 7
1. Mounting base
2. Horizontal stand
3. Vertical stand
4. Lower dome
5. Cables
6. Infra-red lamps
7. Lens
8. Black Liner
9. Safety rope
Physical Descriptions Angle Adjustment
Loosen the tilt lock screws, adjust the tilting position in a range from 15
to 90, and tighten the tilt lock screws.
Reset Button
Push and hold the reset button then power on the camera. Keep holding
the reset button for more than 10 seconds to reset configuration to
factory default.
Screw
Reset Button
10/100 PoE
Network Port
DC Power
12V DC 1A
(Optional)

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 8
Warnings
Serious injury or death may be caused if any of these warnings are
neglected. Follow these safety guards to prevent serious injury or death.
•If using the power adapter, please choose the power adapter that
meets the safety extra low voltage (SELV) standard or IEC60950-1
and Limited Power Source standard.
•If the product does not work properly, please contact your dealer
or the nearest service center. Never attempt to disassemble the
camera yourself. Disassembling the product will void the warranty
and may cause harm or injury.
•To reduce the risk of fire or electrical shock, do not expose this
product to rain or water.
•The installation should be done by a qualified service person and
should conform to all construction and electric regulations and
other local codes.
Cautions
Injury or equipment damage may be caused if any of these cautions are
neglected. Follow these precautions to prevent potential injury or
material damage.
•Make sure the power supply voltage is correct before using the
Camera.
•Do not drop the camera or subject to physical shock.
•Do not touch sensor modules with fingers. If cleaning is necessary,
use a clean cloth with a bit of ethanol and wipe it gently. If the
camera will not be used for an extended period of time, put on the
lens cap to protect the sensor from dirt.
•Do not aim the camera lens at the strong light such as the Sun or an
incandescent lamp. Strong light can damage the camera sensor.
•The sensor may be burned out by a laser beam, so when any laser
equipment is being used, make sure that the surface of the sensor
will not be exposed to the laser beam.
•Do not place the camera in extremely hot, cold temperatures (the
operating temperature should be between -10°C to 60°C), dusty or
damp environment, and do not expose it to high electromagnetic
radiation.
•To avoid heat accumulation, good ventilation is required for a
proper operating environment.
•Keep out of water and any liquid.
•While shipping, the camera should be packed in its original
packing.

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 9
Installation Procedure
There are number of factors involved in a successful camera installation.
Follow the suggested installation steps and go through the check lists.
This guide will help you make your camera installation smoothly and
easily.
•Plan for installation location, see page 9 (next paragraph)
•Setup Your Camera with CD, see page 10
•Hardware Installation, see page 14
Plan for installation location
Viewing angle
The TV-IP321PI is a dome camera with a focused viewing angle (70
horizontal) that provides non-distorted and detailed images. Choose the
location where has good angle to shoot the image you expect to see. The
motion detection area should also be considered when installing the
camera.
Weather Conditions
The TV-IP321PI is a small dome camera, which fits most installations
indoor and outdoor. The camera can work under a wide range of
weather conditions. For severe weather conditions, a camera housing
with temperature and moisture control is recommended. Using the
camera in milder weather conditions will help extend the camera’s
product life and preserve the quality of the video image.
•Moisture: Avoid damp or moist environments whenever you can.
The TV-IP321PI is an IP66 grade water proof camera, and it will
work in moist environments. However, rain may affect the picture
quality, especially at night, water may reflect the light from the
infra-red illumination and degrade picture quality. Install your
camera in dry weather when possible and sealing well when you
screw on the cap.
•Temperature: TV-IP321PI works within a specified temperature
range. Areas with severe temperatures should be avoided when
installing the camera. It’s recommended that you use an enclosure
with a heater and blower if you plan on using this camera outside
of the specified temperature range.
•Sunlight: Avoid direct sun light exposure. Direct sun light will
damage the image sensor. If sunlight is necessary for your viewing
purposes, provide protection for the image sensor.
•Lighting: Consider installing your camera faces the same direction
of the light sources. Shooting images with top-down position
outdoor or next to the existing light source are good choices. Avoid
the light source if it creates a shade that darkens the viewing area.

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 10
Setup Your Camera with CD
1. Insert the Installation CD-ROM into your computer’s CD-ROM drive
to initiate the Auto-Run program. Choose your preferred language
and then click the Install Camera.
2. Write down the MAC Address of the camera.
3. Connect a PoE capable network cable to the camera’s network port
and then to a PoE switch and wait for the camera to boot up. Click
Next when you are done.
* A power adapter (sold separately) can be used instead of PoE switch.
4. Wait while the utility is searches for the camera.

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5. The installation wizard will list cameras found on your network. If
only one camera is found, it will be selected by default. If you have
more than one camera on the network, please choose the camera
you wish to set up by identifying its MAC address. Select the camera
and then click Next.
6. Select the DHCP option to assign IP address dynamically, or select
Fixed IP to assign the camera an IP address, and then click Next.
7. If you select Fixed IP, enter the IP address, subnet mask, default
gateway, and DNS server address. Please make sure the IP address
you are setting on the camera is in the same network of the
computer that you are using. Click Next.

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8. Enter a new password. The default password is admin.You are
required to change the password from the default setting to prevent
unauthorized access. Enter the default password: admin and enter
the new passwords for a brand new installation. The password must
be between 8 and 16 characters. (Alphanumeric: a-z, A-Z, 0-9, !, @, #,
$)
Note: This camera installation wizard is also good for finding the camera if it
was setup with DHCP. The IP address may change dynamically with the DHCP
setting. If you want to access your camera again and you don’t know the IP
address, you can run this camera installation wizard again. If you have
already setup the password and want to keep the password unchanged, un-
check the Change Password box and click next to get the link to access your
camera.)
9. The setup wizard is verifying your installation. Enter the user name
admin and the password you’ve just set and then click OK.

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10. Click here to access to the camera’s web page or click Next for
mobile app installation.
11. Click Finish to exit the program or click Home to return to the main
screen. You can also download a free app to view video on your
mobile devices. Scan the QR code to find and install the
TRENDnetVIEW app.
Free App
Night Vision

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 14
Hardware Installation
Cabling
It’s recommended that the wiring the cable in your home or office by a
professional. If you already have the cable deployed, make sure the cable
and the connectors meet the category 5 Ethernet cable standards. At
least 2 pairs of twisted lines are required for power and data. Poor cable
quality may cause unexpected problems. Testing your cable or running a
new cable is suggested for new camera installation.
Waterproof cap
The TV-IP321PI itself is IP66 grade water and dust proof. There is a set
of network cable water proof caps that comes with the package as well.
Run your cable going through the accessories, and then crimp the cable
with an RJ45 module. Plug in the network cable and then tighten the
waterproof cap to prevent water running into camera through the cable.
Mount your camera
Try out the best camera video shooting position. Drill the screw holes
and the cable hole if necessary with the drill template comes with the
package.
Loosen the screws with the torx screw driver which comes with the
package to remove the lower dome.

TRENDnet User’s Guide TV-IP321PI
© Copyright 2015 TRENDnet. All Rights Reserved. 15
Fix the mounting base on the ceiling with the screws that come with the
package. Route the cables into the ceiling or route it through the hole on
the side.
Loosen the tilt lock screws, adjust the tilting position in a range from 15
to 90, and tighten the tilt lock screws.
Fasten the lower dome back to the camera evenly and tightly. This
step is important to block the water and dust.
Screw
Cable

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Access your Camera with the Web Browser
System Management and Default Settings
It is recommended that you install your camera with the CD that comes
with the package and use accompanying TRENDnetVIEW Pro software
(version 2.4.3 or later) for Windows computers. The software is
included on the CD comes with the package. If you do not have the CD
with you, you can go to http://www.TRENDnet.com/support enter the
model number “TV-IP321PI” and download the software.
If you didn’t go through the TV-IP321PI CD installation wizard or you
have reset the TV-IP321PI to factory defaults by pressing and holding
reset button while power on the camera and keep holding the button for
over 10 seconds, your TV- IP321PI has following settings:
System
Default
Management
IP
Dynamic assigned if there’s a DHCP server on the
network or self-assigned 192.168.10.30
Administrator
name
admin
Administrator
password
admin
If you want to access your camera directly instead of using software, you
can follow the steps specified in this chapter to login to your camera. A
web browser plug-in must be installed to watch video smoothly.
For Windows system, please go to the next paragraph.
For OS X system, please go directly to page 19
Logging-in to the Camera for the First Time (Windows)
1. Open the web browser on your computer.In the address bar, enter
the IP address you setup through the setup CD or 192.168.10.30.
(If you have a DHCP server on your network, the IP address will be
assigned dynamically. For example, if you have a home gateway on
your network and you plug-in the camera on the same network, you
can find the camera’s IP address on your home gateway.), and then
press Enter.
2. Enter the user name, admin, and the password you setup through
the setup CD or the default password, admin, and then click OK.

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3. The camera management page will detect if you installed the camera
video streaming plug-in or not. Click the link to download the plug-in
from the TV-IP321PI camera.
4. Download the plug-in to your computer and then and close your
browser. Launch the plug-in installation to install the plug-in.
5. Permission request may show up depends on the Internet security
settings on your computer. Click More Info and then Run anyway
to install the plug- in.
6. Click Next to install the plug-in.
7. Click Finish to finish the installation.

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8. Open the browser and login again.
9. (Go to step 11 if you already changed your password with the setup
CD). The TV-IP321PI will ask you to change your password from
default setting. Please enter the new password twice and click OK.
The password must be between 8 and 16 characters. (Alphanumeric:
a-z, A-Z, 0-9, !, @, #, $).
10. Enter the user name admin and new password again to start
secured session.
11. The Live View page will show up and begin streaming video.

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© Copyright 2015 TRENDnet. All Rights Reserved. 19
Logging-in to the Camera for the First Time (OS X)
1. Open the web browser on your computer.In the address bar, enter
the IP address of the camera 192.168.10.30. (If you have a DHCP
server on your network, the IP address will be assigned dynamically.
For example, if you have a home gateway on your network and you
plug-in the camera on the same network, then you can find the
camera IP address on your home gateway), and then press Enter.
2. Enter the user name, admin, and the default password, admin, and
then click OK.
3. The camera management page will detect if you installed the camera
video streaming plug-in or not. Click the link to download the plug-in
from the TV-IP321PI camera.
Note: Internet connection is required to download the plug-in. If you do not
have Internet access, you can find the plug-in on the CD comes with the
package under /Mac folder.

TRENDnet User’s Guide TV-IP321PI
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4. Quit your browser completely by command-Click on the browser
icon and then click Quit before installing the plug-in.
5. Go to the Finder and navigate to the Download folder. Command-
Click the WebComponents.pkg and then click Open. (If you are
install the plug-in from the CD, just browse to /Mac folder and
double click the WebComponents.pkg file.)
6. Click Open to start installation.
7. Click Continue to install the plug-in.
8. Select a destination to install the plug-in. Then click Continue.