TriangleTube Instinct SOLO 155 Instruction Manual

NOTICE
Installation &
Maintenance
Manual
SOLO 110-155-199 & COMBI 155-199
- Customer must register unit within thirty (30)
days of installation in order to gain warranty
coverage. See Warranty Card for details.
- Leave all documentation received with
appliance with the owner for future
reference.
• To maintain the safety & longevity of
your appliance, read and follow the
maintenance schedule information
throughout this manual.
• If the information in this manual
is not followed exactly, a fire or
explosion may result causing
substantial property damage,
serious injury, or death.
FOR YOUR SAFETY
• Do not store or use gasoline or
other flammable vapors and liquids
in the vicinity of this or any other
appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electrical switch;
do not use any phone in your
building.
- Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
- If you cannot reach your gas
supplier, call the fire department.
Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
226389 A03 - Oct 2021
201 9 - 1 6 Instinct WHB
Installation &
Maintenance Manual
THE
O RI G I NA L
IN NO VAT ORS
WARNING

INTENTIONALLY LEFT BLANK

TABLE OF CONTENTS
iii
PRODUCT AND SAFETY INFORMATION .................................................................. XI
CHAPTER 1 - PRE-INSTALLATION REQUIREMENTS..................................................1
1.1. INSTINCT boilers - Code Compliance....................................................................................... 1
1.1.1 Code Restrictions ...................................................................................................1
1.1.2 Operating Restrictions............................................................................................1
1.2. Determining Product Location..............................................................................................2
1.3. Boiler Freeze Protection Feature .........................................................................................2
1.4. Boiler Replacement .............................................................................................................2
1.5. Recommended Clearances .................................................................................................3
1.6. Residential Garage Installations ..........................................................................................3
CHAPTER 2 - COMBUSTION AIR & VENTING ............................................................ 5
2.1. Combustion Air Contamination ............................................................................................5
2.2. Ventilation and Combustion Air Requirements - Direct Vent .................................................6
2.3. Ventilation and Combustion Air Requirements - Category IV ................................................6
2.4. Methods of Accessing Combustion Air Into A Space - Category IV............................................ 7
2.4.1. Indoor Combustion Air ................................................................................... 7
2.4.2. Outdoor Combustion Air ................................................................................. 7
2.4.3 Combination of Indoor and Outdoor Combustion Air ..................................................8
2.5. Combustion Air and Vent Piping...........................................................................................8
2.6. Removal of an Existing Boiler from a Common Vent System ..................................................... 9
2.7. Carbon Monoxide Detector Installation ..............................................................................10
2.8. Commonwealth of Massachusetts Installation Requirements.................................................. 10
2.8.1 Installation of Carbon Monoxide Detectors ..............................................................10
2.8.2 Approved Carbon Monoxide Detectors....................................................................10
2.8.3 Signage ...................................................................................................................11
2.8.4 Inspection ...............................................................................................................11
2.8.5 Manufacturer Requirements - Gas Equipment Venting System Provided.....................11
2.8.6 Manufacturer Requirements - Gas Equipment Venting System Not Provided...............11
CHAPTER 3 - UNIT PREPARATIONS ........................................................................ 13
3.1. Handling Instructions .............................................................................................................. 13
3.2. Wall Mounting Installation ..................................................................................................13
3.3. Accessories............................................................................................................................ 13
3.4. Wall Mounting Guidelines ....................................................................................................... 14
3.5. Stud Walls - Installation......................................................................................................14
3.6. Wall Bracket Installation - Solid Walls.................................................................................14
3.7. Boiler Mounting..................................................................................................................14
3.8. Front Panel Removal .............................................................................................................. 14

TABLE OF CONTENTS
iv
CHAPTER 4 - BOILER PIPING ................................................................................. 15
4.1. General Piping Requirements............................................................................................15
4.2. Pressure Relief Valve ........................................................................................................15
4.3. Boiler Air Vent....................................................................................................................16
4.4. Low Water Cutoff Device ...................................................................................................16
4.5. Additional Limit Control ......................................................................................................17
4.6. Backflow Preventer ................................................................................................................. 17
4.7. INSTINCT Solo Boiler System Piping ...................................................................................... 17
4.7.1 Expansion Tank and Makeup Water ........................................................................18
4.7.2 Diaphragm Expansion Tank...................................................................................18
4.7.3 Closed-Type Expansion Tank.................................................................................18
4.7.4 Circulator ............................................................................................................18
4.7.5 Sizing Primary Piping.....................................................................................19
4.7.6 Domestic Hot Water System Piping .................................................................19
4.7.7 System Piping – Zone Circulators ....................................................................19
4.7.8 System Piping – Zone Valves ..........................................................................19
4.7.9 System Piping – Through Boiler ......................................................................19
4.7.10 System Piping – Radiant Heating ....................................................................19
4.7.11 System Piping – Special Application.................................................................20
4.7.12 System Piping – Multiple Units Installation...............................................................20
4.8. INSTINCT Combi Boiler System Piping .............................................................................20
4.8.1 Expansion Tank and Makeup Water ........................................................................21
4.8.2 Diaphragm Expansion Tank...................................................................................21
4.8.3 Circulator ............................................................................................................21
4.8.4 Sizing Primary Piping.....................................................................................22
4.8.5 System Piping – Zone Circulators ....................................................................22
4.8.6 System Piping – Zone Valves ..........................................................................22
4.8.7 System Piping – Through Boiler ......................................................................22
4.8.8 System Piping – Radiant Heating ....................................................................22
4.8.9 System Piping – Special Application .................................................................22
4.9. Optional System Piping and Cascading .............................................................................22
CHAPTER 5 - INSTINCT COMBI UNITS - DOMESTIC PIPING ..................................23
5.1. Domestic Piping Pressure Relief Valve ............................................................................. 23
5.1.1 Standard Installation.................................................................................... 23
5.1.2 Pressure Relief Valve - Standard Installations ..........................................................23
5.1.3 Pressure Relief Valve Discharge Piping....................................................................23
5.2. Thermal Expansion........................................................................................................... 24
5.3. Water Hammer ................................................................................................................. 25
5.4. Vacuum Breaker ............................................................................................................... 25

TABLE OF CONTENTS
v
5.5. Hydro-Block ...................................................................................................................... 25
5.6. General Piping .................................................................................................................. 25
5.7. Thermostatic Mixing Valve ................................................................................................ 25
CHAPTER 6 - INSTALLING VENT/COMBUSTION AIR & CONDENSATE DRAIN ........27
6.1. Installing Vent and Combustion Air.................................................................................... 27
6.2. Installing Condensate Drain Assembly into INSTINCT Solo Units............................................ 27
CHAPTER 7 - GAS PIPING........................................................................................29
7.1. Gas Supply Piping Connection.......................................................................................... 29
7.2. Natural Gas....................................................................................................................... 30
7.2.1 Pipe Sizing .................................................................................................. 30
7.2.2 Supply Pressure Requirements ...................................................................... 30
7.3. Propane Gas .......................................................................................................................... 31
7.3.1 Pipe Sizing...........................................................................................................31
7.3.2 Supply Pressure Requirements ...................................................................... 31
CHAPTER 8 - WIRING..............................................................................................35
8.1. Internal Wiring................................................................................................................... 35
8.1.1 General Requirements .................................................................................. 35
8.1.2 Fuse Locations............................................................................................. 35
8.2. External Wiring ................................................................................................................. 40
8.2.1 General Requirements .................................................................................. 40
8.2.2 Line Voltage Connections .............................................................................. 40
8.3. External Wiring - INSTINCT Solo Units ..............................................................................40
8.3.1 Circulator Wiring ..........................................................................................40
8.3.2 Low Voltage Connections ..............................................................................41
8.3.3 Thermostat Wiring ...............................................................................................41
8.3.4 Outdoor Sensor Wiring .........................................................................................41
8.3.5 Domestic Hot Water Wiring............................................................................41
8.3.6 Additional Boiler Limits..................................................................................41
8.3.7 External Modulation Control...........................................................................42
8.3.8 System Sensor Wiring ...................................................................................42
8.3.9 Cascade Wiring - Optional..............................................................................42
8.3.10 Modbus.......................................................................................................42
CHAPTER 9 - CTRLMAX OPERATION....................................................................... 43
9.1. CTRLMax Navigation ........................................................................................................43
9.2. CTRLMax Menu Structure.........................................................................................44
9.3. Home Screen ....................................................................................................................45
9.4. Status Line Messages .......................................................................................................46

TABLE OF CONTENTS
vi
9.5. Main Menu.........................................................................................................................47
9.6. EZ Setup ...........................................................................................................................47
9.7. Heating EZ Setup ..............................................................................................................48
9.7.1 Select CH Demand (No outdoor sensor connected) ..................................................48
9.7.2 Select CH Demand (Outdoor sensor connected) ......................................................49
9.8. Domestic Hot Water EZ Setup - INSTINCT Solo Units ...................................................50
9.9. Domestic Hot Water EZ Setup - INSTINCT Combi Units................................................ 51
9.10. Altitude Setup ....................................................................................................................51
9.11. EZ Setup Reset .................................................................................................................52
9.12. Display EZ Setup
.................................................................................................................. 52
9.13. C H / DHW O p e r a t i on ..............................................................................................................5 3
9.14. Boiler Information ..............................................................................................................53
9.14.1 Information Items................................................................................................54
9.14.2 Lockout Screen 55
9.14.3 Manual Reset Lockouts 56
9.14.4 Automatic Reset Blocking Lockouts .................................................................57
CHAPTER 10 - START-UP PREPARATION ................................................................59
10.1. Boiler System Fluid Requirements .................................................................................... 59
10.1.1 Boiler Fluid pH Level 6.0 to 8.0 ....................................................................... 59
10.1.2 Boiler Fluid Hardness Less Than 7 Grains ................................................................59
10.1.3 Chlorinated Water........................................................................................ 59
10.1.4 Flush Boiler to Remove Sediment ................................................................... 59
10.1.5 Cleaning of Old Boiler/System........................................................................ 59
10.1.6 Cleaning of New Boiler/System ...................................................................... 59
10.1.7 Check and Test Antifreeze............................................................................. 60
10.1.8 Use of Antifreeze in the Boiler System.....................................................................60
10.2. Filling the Boiler System.....................................................................................................61
10.3. INSTINCT Combi Water Heater - Water Requirements ........................................................... 61
10.3.1 Filling the Domestic Circuit ............................................................................ 61
10.4. Check Low Water Cut-Off Device.......................................................................................61
10.5. Check For Gas Leaks ............................................................................................................. 62
10.6. Check Thermostat Circuit..........................................................................................62
10.7. Inspect Condensate Drain Assembly .................................................................................62
CHAPTER 11 - START-UP PROCEDURES..................................................................63

TABLE OF CONTENTS
vii
11.1. Final Checks Before Start-Up ....................................................................................63
11.2. INSTINCT Start-Up...................................................................................................63
11.3. Check the INSTINCT and System ......................................................................................63
11.3.1 Check Boiler Piping....................................................................................... 63
11.3.2 Check Vent and Combustion Air Piping ...................................................................63
11.3.3 Check Gas Piping ......................................................................................... 63
11.3.4 Verify Flame Pattern and Combustion.....................................................................65
11.3.5 Measure Input - Natural Gas Only................................................................... 66
11.3.6 Test High Temperature Limit ......................................................................... 66
CHAPTER 12 - OUTDOOR RESET CONTROL.............................................................67
12.1. Mounting the Outdoor Sensor ............................................................................................67
12.2. Wiring the Sensor ..............................................................................................................67
CHAPTER 13 - EXTERNAL MODULATING CONTROL ................................................69
13.1. Wiring the Modulating Controller............................................................................... 69
13.2. CTRLMax Programming ................................................................................................... 69
13.3. Programming of External Modulating Control .................................................................... 69
CHAPTER 14 - CHECK-OUT PROCEDURES...............................................................71
CHAPTER 15 - INSTALLATION RECORD ..................................................................73
CHAPTER 16 - MAINTENANCE SCHEDULES ............................................................ 75
16.1. Service Technician ............................................................................................................75
16.2. Owner Maintenance ..........................................................................................................75
CHAPTER 17 - MAINTENANCE PROCEDURES ......................................................... 77
17.1. Service Technician Maintenance Procedures.......................................................................... 77
17.2. Reported Problems ...........................................................................................................77
17.3. Check Surrounding Area ...................................................................................................77
17.4. Inspect Burner Area...........................................................................................................77
17.5. Check System Piping ........................................................................................................77
17.6. Clean Condensate Drain Assembly ...................................................................................77
17.7. Check Ventilation Air Openings .........................................................................................78
17.8. Inspect Vent and Combustion Air Piping ............................................................................78
17.9. Check Boiler System .........................................................................................................78
17.10. Check Expansion Tank......................................................................................................78
17.11. Check Boiler Relief Valve ..................................................................................................78
17.12. Inspection of Ignitor.................................................................................................. 78
17.13. Check Ignition Cable and Ground Wiring ...........................................................................79
17.14. Check Control Wiring.........................................................................................................79

TABLE OF CONTENTS
viii
17.15. Check Control Settings ......................................................................................................79
17.16. Perform Start-up and Checkout Procedures ......................................................................79
17.17. Check Burner Flame..........................................................................................................79
17.18. Check Flame Signal...........................................................................................................79
17.19. Check Combustion Levels .................................................................................................80
17.20. Check Flue Gas Temperature............................................................................................80
17.21. Clean Heat Exchanger.......................................................................................................80
17.22. Check Carbon Monoxide Detectors ...................................................................................80
17.23. Review With Owner ...........................................................................................................80
17.24. Torque Specifications Table ..............................................................................................80
CHAPTER 18 - REPLACEMENT PARTS ..................................................................... 81
CHAPTER 19 - PRODUCT SPECIFICATIONS ............................................................ 93

ix
INDEX OF ILLUSTRATIONS AND TABLES
Fig. 1 - All Combustion Air from Adjacent Indoor Spaces through Indoor Combustion Openings ....... 7
Fig. 2 -All Combustion Air from Outdoors Through One Permanent Air Opening................................ 7
Fig. 3 - All Combustion Air from Outdoors Through Ventilated Attic ................................................ 8
Fig. 4 - All Combustion Air from Outdoors Through Horizontal Ducts.............................................. 8
Fig. 5 - Accessories ............................................................................................................................13
Fig. 6 - INSTINCT Pressure Relief Valve, Drain Valve, T&P Gauge Installation....................................15
Fig. 7 - Piping Component Legend .....................................................................................................16
Fig. 8 - INSTINCT Solo Near Boiler Piping - Hydraulic Separator .......................................................17
Fig. 9 - INSTINCT Solo Near Boiler Piping - Closely Spaced Tees......................................................18
Fig. 10 - INSTINCT Combi Near Boiler Piping - Hydraulic Separator .................................................20
Fig. 11 - INSTINCT Combi Near Boiler Piping - Timesaver Manifold ...................................................21
Fig. 12 - Standard Installation of the domestic pressure relief valve ............ 23
Fig. 13 - INSTINCT Combi - Hydro-block Flow Diagram..................................................................... 24
Fig. 14 - Condensate Drain Assembly............................................................................................... 28
Fig. 15 - Recommended Gas Supply Piping.......................................................................................29
Fig. 16 - Gas Valve / Venturi Assembly - INSTINCT Solo 110............................................................. 32
F ig . 1 7 - G a s Va l v e / Ve nt uri As se mbly - IN S TIN C T S olo / C o mbi 1 55 ................................................ 32
F ig . 1 8 - G a s Va l v e / Ve nt uri As se mbly - IN S TIN C T S olo / C o mbi 1 99 ................................................ 33
Fig. 19 - CTRLMax Control Module Fuse Location............................................................................. 35
Fig. 20 - Multiple Zones - Panel Wiring with Circulators.................................................................... 36
Fig. 21 - INSTINCT Combi System Piping - Multiple Zones - Panel Wiring with Valves ..................... 37
Fig. 22 - INSTINCT Solo Boiler Factory Wiring ..................................................................................38
Fig. 23 - INSTINCT Combi Boiler Factory Wiring ............................................................................... 39
Fig. 24 - Terminal Strip Location ......................................................................................................40
Fig. 25 - Low Voltage Connections .....................................................................................................41
Fig. 26 - CTRLMax User Interface .....................................................................................................43
Fig. 27 - Throttle Screw Location .......................................................................................................65
Fig. 28 - INSTINCT Solo Jacket Components ....................................................................................81
Fig. 29 - INSTINCT Combi Jacket Components ................................................................................ 82
Fig. 30 - INSTINCT Solo 110 Internal Components...........................................................................83
Fig. 31 - INSTINCT Solo 155 Internal Components ............................................................................84
Fig. 32 - INSTINCT Combi 155 Internal Components ........................................................................85
Fig. 33 - INSTINCT Solo 199 Internal Components...........................................................................86
Fig. 34 - INSTINCT Combi 199 Internal Components ....................................................................... 87
Fig. 35 - INSTINCT Solo 110 Burner Components ..........................................................................88
F ig . 36 - IN S TIN C T S olo / C o mbi 1 55 B ur n e r C o mp on e nt s ............................................................. 89
Fig. 37 - INSTINCT Combi 199 Burner Components ........................................................................90

x
INDEX OF ILLUSTRATIONS AND TABLES
Fig. 38 - INSTINCT Control & Display Enclosures........................................................................91
Fig. 39 - INSTINCT Combi Hydro-block ......................................................................................92
Fig. 40 - Front View INSTINCT Solo 110............................................................................................ 94
Fig. 41 - Right Side View INSTINCT Solo 110.................................................................................... 95
Fig. 42 - Front View INSTINCT Solo 155........................................................................................... 96
Fig. 43 - Right Side View INSTINCT Solo 155................................................................................... 97
Fig. 44 - Front View INSTINCT Solo 199 .....................................................................................98
Fig. 45 - Right Side View INSTINCT Solo 199................................................................................... 99
Fig. 46 - Front View INSTINCT Combi 155...................................................................................... 100
Fig. 47 - Right Side View INSTINCT Combi 155.............................................................................. 101
Fig. 48 - Front View INSTINCT Combi 199...................................................................................... 102
Fig. 49 - Right Side View INSTINCT Combi 199.............................................................................. 103
Graph 1 - INSTINCT Solo - Pressure Loss Through Boiler................................................................ 104
Graph 2 - INSTINCT Combi - Pressure Loss Through Boiler............................................................. 104
Table 1 - Natural Gas Venturis ........................................................................................................... 30
Table 2 - Gas Piping Sizing - Natural Gas .....................................................................................30
Table 3 - Propane Conversion Venturis ........................................................................................31
Table 4 - Outdoor Reset Preset Selections ...................................................................................49
Table 5 - Throttle Screw Adjustment.............................................................................................65
Table 6 - Acceptable Combustion Levels .....................................................................................66

xi
Triangle Tube accepts no liability for any damage,
injury, or loss of life resulting from incorrect
installation, alteration of any factory supplied
parts, or the use of parts or fittings not specified by
Triangle Tube. If there is a conflict or doubt about the
proper installation of the unit or any factory supplied
replacement parts please contact Triangle Tube
Technical Support.
WARNING
CAUTION
WARNING
PRODUCT AND SAFETY INFORMATION
IMPORTANT SAFETY INFORMATION FOR
THE HOMEOWNER AND THE INSTALLER
This manual contains important information with respect to the
installation, starting up and maintenance of the appliance.
T his manual must be pr o vided t o the Homeo wner , who will
keep it in a safe place for future reference.
DEFINITIONS
The following terms are used throughout this manual
to bring attention to the presence of potential hazards
or to important information concerning the product.
DANGER
Indicates the presence of a hazardous situa-
tion which, if ignored, will result in substantial
property damage, serious injury, or death.
Indicates a potentially hazardous situation
which, if ignored, can result in substantial
property damage, serious injury, or death.
Indicates a potentially hazardous situation
which, if ignored, can result in minor property
damage, or injury.
NOTICE
Indicates special instructions on installation,
operationormaintenance, whichareimportant
to the equipment but not related to personal
injury hazards.
DANGER
Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
which has been under water.
• Avoid electrical shock when servicing the
appliance, by disconnecting the electrical supply
prior to performing maintenance.
• Failure to comply with these instructions will
result in substantial property damage, serious
injury, or death.
• What to do if you smell gas:
- Do not try to light any appliance
- Do not touch any electrical switch; do not use
any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
• Prior to installing this product, the qualified
installer must read all instructions included in
this manual and all accompanying manuals/
documents with this appliance.
• All installation steps required in these manuals
must be performed in the proper order given.
• This product must be maintained / serviced and
inspected annually by a qualifiedservice technician.
• A byproduct of any gas fired appliance is
carbon monoxide. Triangle Tube follows the
recommended advice of CPSC and requires
the installation of a minimum of two (2) carbon
monoxide detectors with an alarm and battery
back-up if hard wired; one in the mechanical room
where the boiler is located and another installed
in the area outside each sleeping area for all
installations. Consult the local authority having
jurisdiction for any additional carbon monoxide
detector requirements in your area. See Section
2.8 on page 10 for additional carbon monoxide
detector requirements in Massachusetts.
• Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
BEST PRACTICE
Indicatesrecommendationsmade by TriangleTube
fortheinstallers, which willhelp toensure optimum
operationandlongevity of theequipment.
SAFET

xii
WARNING
WARNING
WARNING
CAUTION
PRODUCT AND SAFETY INFORMATION
DANGER
HOT WATER CAN SCALD!
Water temperature over 125ºF can cause severe
burns instantly or death from scalds.
• Children, disabled and elderly are at highest
risk of being scalded.
Ū Never leave them unattended in or near
shower, bathtub or sink.
ŪNever allow small children to use a hot wa-
ter faucet or draw their own bath.
• To avoid any potential scald hazard or if codes
require specific water temperatures at the hot
water faucet, the installer must:
ŪInstall a thermostatic mixing valve at
this appliance and ensure it is working
property AND
Ū Set the domestic hot water temperature
to the lowest temperature which satisfies
your hot water needs.
Ū Feel and adjust water temperature before
bathing or showering.
ŪWater drained from the system drain
valves may be extremely hot.
TO AVOID INJURY:
• Make sure all connections are tight.
• Direct water flow away from any person.
• Failure to comply with these instructions will
result in substantial property damage, serious
injury, or death .
Bacteria can develop in the domestic water
system if certain minimum water temperatures
are not maintained. Failure to maintain at least
140°F [60°C] domestic hot water temperature
or use the Antilegionella function can result in
bacteria development, which can result in serious
injury, or death.
• Should overheating occur or if the gas supply fails
to shut off, turn OFF the manual gas control valve
external to the appliance.
• Do not add cold make up water when the
appliance is hot. Thermal shock can potentially
cause cracks in the heat exchanger.
• Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
Protection must be taken against excessive pressure!
TOPROTECTAGAINSTEXCESSIVE PRESSURE:
• Verify that a field supplied 150 psi pressure relief
valve is installed in the recommended location
for Combi models using the domestic hot water
function (DHW Side).
• Verify the 30 psi relief valve supplied is installed
in the location provided (CH Side). In installations
where the CH pressure exceeds 30 psi, a 50 psi
relief valve (not included) can be installed in lieu of
the 30 psi relief valve.
• To avoid injury, install the relief valves in
compliance with local code requirements.
Failure to comply with these instructions can
result in substantial property damage, serious
injury, or death.
• It is prohibited to carry out any modifications to the appliance
without prior written consent from Triangle Tube.
• Faulty parts must only be replaced by genuine Triangle
Tube factory parts.
• Failure to comply with these instructions can result in minor
property damage, or injury.
NOTICE
The Instinct appliance is supplied with an acoustic
dampening foam rubber insert located in the appliance
air inlet. DO NOT remove this on installation.
• Thehomeowner is onlypermitted to carryout the basic
set-up operations (EZ Setup) after he has received all
relevant instructions from the installer. Any other set-
up must be carried out by a qualified installer.
• In case of any anomaly, please call your qualified
service technician.
• Make sure to reference the unit’s model number and
serial number from the rating label when inquiring
about service or troubleshooting.
• Triangle Tube reserves the right to change the
technical characteristics, components and features of
its products without prior notice. Check for an updated
version of this manual at www.triangletube.com.
SAFET

CHAPTER 1 - PRE-INSTALLATION REQUIREMENTS
1
BEST PRACTICE
In hard water areas (more than 7 grains of
hardness) soften the cold domestic supply
water to the appliance to prevent scaling.
1.1. INSTINCT boilers - Code Compliance
The INSTINCT units must be installed by a qualified
installer in accordance with the following:
• All applicable local, state, national and provincial
codes , or dinances , r egulations and la ws .
• F or installations in M assachusetts , code r equir es
the INSTINCT to be installed by a licensed
plumber or gas fitter, and if antifreeze is utilized,
the installation of a reduced pressure back-flow
preventer device is required in the boiler’s cold
water fill or make up water supply line.
• F or installation in M assachusetts , all dir ec t v ent ed
appliances must comply with the guidelines as
outlined in Section 2.8on page 10 .
• The National Fuel Gas Code (NFPA54/ ANSI Z 223.1).
• National Electric Code (ANSI/NFPA 70).
• For installations in Canada - Installation Code
for Gas Burning Equipment (CAN/CSA B149.1),
Canadian Electrical Code Part 1 (CSA C22.1).
• Standards for Controls and Safety Devices for
Automatically Fired Boilers (ANSI/ASME CSD-1),
when required.
NOTICE
The Instinct gas manifold and gas controls
meet the safe lighting and other performance
requirements as specified in ANSI Z21.13.
Where recommendations in this manual differ from
local or national codes, the local or national codes take
precedence.
1.1.1 Code Restrictions
The single wall heat exchanger in the INSTINCT Combi
water heater complies with National Standard Plumbing
Code , pr o vided that:
• Boiler water (including additives) is practically non-
t o xic , ha ving t o xicit y rating or class of 1, as list ed in
Clinical T o xicology of Commer cial P r oduc ts , and
• Boiler water pressure is limited to maximum 30
psig by approved relief valve.
Single wall heat exchangers are permitted under the
Uniform Plumbing Code - Paragraph L3.2. and L3.3 if
they satisfy all of the following requirements.
• The heat transfer medium is potable water or
contains only substances which are recognized
as safe by the U.S. Food and Drug Administration.
• The pressure of the heat transfer medium is
maintained less than the normal minimum
operating pressure of the potable water system.
The equipment is permanently labeled to
indicate that only additives recognized as safe
by the FDA shall be used in the heat transfer
medium.
Other heat exchanger designs may be permitted where
appr o v ed b y the A dministrative A uthor it y .
1.1.2 Operating Restrictions
• Maximum INSTINCT Combi DHW outlet
temperature is 149ºF, when mixing valve is
installed.
• Maximum boiler water temperature rating is 210ºF.
• M aximum D WH w or k ing pressur e is 150 psig .
• Maximum boiler (CH) working pressure is
50 psig .
• Water quality limitations (based on E.P.A National
Secondary Drinking Water Regulations):
Ū Chloride, less than 150 ppm or mg/l
Ū pH value min. 6, max. 8
Ū Total hardness 3 - 7 grains/gallon or 50-120
ppm or mg/l.
Ū Total Dissolved Solids (TDS), less than 120
ppm or mg/l.
Ū Iron less than 0.3 ppm or mg/l.
Ū Aluminum, less than 0.2 ppm or mg/l.
Ū Copper , less than 1 ppm or mg/l .
Ū M anganese , less than 0.05 ppm or mg/l .
Ū Zinc, less than 5 ppm or mg/l.
NOTICE
• Any water conditioning system must be
installed and maintained in accordance
with manufacturer’s specifications.
• Do not install the INSTINCT Combi in any
application if the boiler piping contains
non-oxygen barrier tubing or if the boiler
piping is considered an “open system”.
Exposing the internal circulator to oxygen
contamination will lead to premature
failure and denial of the warranty.
CHAPTER 1

2
WARNING
CAUTION
CHAPTER 1 - PRE-INSTALLATION REQUIREMENTS
1.2. Determining Product Location
NOTICE
The INSTINCT is certified for indoor,
conditioned space installations ONLY.
Before locating the INSTINCT check for convenient
locations to:
• Heating system piping
• Venting
• Gas supply piping
• Electrical service
Ensure the INSTINCT location allows the combustion air/
vent piping to be routed directly through the building
and terminate properly outside with a minimum amount
of length and bends .
Ensure the area chosen for the installation of the INSTINCT
is free of any combustible materials, gasoline, or other
flammable liquids.
Failure to remove or maintain the area free
of combustible materials, gasoline, or other
flammable liquids or vapors can result in
substantial property damage, serious injury,
or death.
Ensure the INSTINCT and its controls are protected from
dripping or spraying water during normal operation or
service.
The INSTINCT should be installed in a location so that
any water leaking from the boiler, piping connections,
or relief valve will not cause damage to the surrounding
area or any lower floors in the structure.
1.3. Boiler Freeze Protection Feature
The CTRLMax boiler management system has a freeze
protection feature built in. This feature monitors the
boiler water temperature and responds as follows when
no call for heat is present:
• 46ºF [8ºC] Pump outputs configured to respond to
a CH1 Call are enabled.
• 42ºF [6ºC] Pump outputs configured to respond to
a CH1 or CH2 Call are enabled, Burner operates at
low fire.
• 60ºF [15ºC] Freeze protection ends. Burner & all pumps
turn off after completing CH Post Pump Time.
• The boiler freeze protection feature is
disabled during a hard lockout. The burner
will not fire, but the circulators will operate.
• The boiler freeze protection feature is
designed to protect the boiler, not the
heating system. The boiler should be
installed in a primary/secondary piping
arrangement if it is installed in an unheated
space or exposed to water temperatures of
46ºF or less. Refer to
Chapter 4 for primary/
secondary piping and Chapter 10 for
antifreeze guides.
• Failure to comply can result in minor
property damage, or injury.
1.4. Boiler Replacement
If the INSTINCT is replacing an existing boiler, the
following items should be checked and corrected prior
to installation:
• Boiler piping leaks and corrosion.
• Proper location and sizing of the expansion
tank on the boiler heating loop .
• The existing vent system is appropriate for the
INSTINCT and it is correctly installed. Refer to
the INSTINCT Vent Supplement for the vent
system requirements.
• Amount and quality of propylene glycol within
the system, if applicable.
CHAPTER 1

CHAPTER 1 - PRE-INSTALLATION REQUIREMENTS
3
WARNING
1.5. Recommended Clearances
The INSTINCT is approved for zero clearance to com-
bustibles
, ex cluding v ent and boiler piping .
• Boiler piping must be a minimum 1/4 inch from
combustible materials.
• Reference the INSTINCT Vent Supplement for
vent pipe clearance requirements.
1.6. Residential Garage Installations
When installing the INSTINCT in a residential garage,
the following special precautions per NFPA 54/ANSI
Z223.1 must be taken:
• Mount the unit a minimum 18 inches [458 mm]
above the floor level of the garage. Ensure the
burner and ignition devices / controls are no less
than 18 inches [458 mm] above the floor level.
• Locate or protect the unit in a manner so it
cannot be damaged by a moving vehicle.
NOTICE
When maintaining less than recommended
service clearances, some product labeling,
including the rating label, may become hidden
and unreadable.
If the recommended clearances listed above
cannot be maintained or the enclosure in
which the boiler is installed is less than 70
cubic feet, the space must be ventilated.
See Section 2.2 on page 6.
• When installing the INSTINCT in a confined
space, sufficient air must be provided to
allow, under normal operating conditions,
proper air flow around the product to
maintain ambient temperatures within
safe limits to comply with the National Fuel
Gas Code (NFPA 54 / ANSI Z223.1)
• Failure to comply with these instructions
can result in substantial property
damage, serious injury, or death.
BEST PRACTICE
It is recommended that the following clearances
bemaintainedfor serviceability:
• Top boiler jacket - 24 inches [610 mm].
• Front - 24 inches [610 mm].
• Bottom boiler piping - 24 inches [610 mm].
• Rear - 0 inches
• Sides - 6 inches [153 mm]
CHAPTER 1

INTENTIONALLY LEFT BLANK

CHAPTER 2 - COMBUSTION AIR & VENTING
5
WARNING
2.1. Combustion Air Contamination
If the INSTINCT combustion air inlet is located in
anarealikely tocause or contain contamination,
or if products which could contaminate the air
cannot be removed, the combustion air must
be repiped and terminated at another location.
Contaminated combustion air will damage the
unit and its burner system, and can result in
substantial property damage, serious injury, or
death.
DANGER
• Do not operate the INSTINCT if the
combustion air inlet is located near a laundry
room or pool facility. These areas will always
contain hazardous contaminants.
• Pool, laundry, common household, and
hobby products often contain fluorine
or chlorine compounds. When these
chemicals pass through the burner and
vent system, they can form strong acids.
These acids will corrode the heat exchanger,
burner components, and vent system,
causing serious damage and possible
flue gas spillage or water leakage into the
surrounding area.
• Please read the information listed below.
If contaminating chemicals are located
near the area of the combustion air inlet,
the installer must pipe the combustion air
inlet to an area free of these chemicals, as
indicated in Chapter 6 on page 39.
• Failure to comply with these instructions
will result in substantial property damage,
serious injury, or death.
• The INSTINCTboilerisclassifiedasa Category
IV appliance. This utilizes uncontaminated
indoor or outdoor air for applicance
combustion. A direct vent installation uses
the outdoor air. Air supply, combusiton
chamber, heat exchanger and evacuation of
POC (products of combustion) for this type
of appliance is sealed with respect to the
room in which the appliance is installed.
• Anin-directinstallationusesuncontaminated
indoor air for appliance combustion.
• When the air for combustion is taken from
the room air grilles must be installed by
the contractor. The air grilles should be
sized in accordance with ANSI Z223.1/
NFPA54 and/or Natural Gas and Propane
Installation Code CAN/CSA B149.1.
• The grille providing air when taking air
directly from the room should be clearly
labelled; "AIR SUPPLY, DO NOT COVER OR
RESTRICT. FAILURE TO PROVIDE ADEQUATE
AIR FOR COMBUSTION COULD RESULT IN
SERIOUS INJURY, OR DEATH."
Potential contaminating products
• Spray cans containing chloro/fluorocarbons
• Permanent Wave Solutions
• Chlorinated wax
• Chlorine based swimming pool chemicals /
cleaners
• Calcium Chloride used for thawing ice
• Sodium Chloride used for water softening
• Refrigerant leaks
• Paint or varnish removers
• Hydrochloric acid / muriatic acid
• Cements and glues
• Antistatic fabric softeners used in clothes dryers
• Chlorine-type bleaches, detergents, and clean-
ing solvents found in household laundry rooms
• Adhesives used to fasten building products and
other similar products
Areas likely to contain these products
• Dry cleaning / laundry areas and establishments
• Beauty salons
• Metal fabrication shops
• Swimming pools and health spas
• Refrigeration Repair shops
• Photo processing plants
• Auto body shops
• Plastic manufacturing plants
• Furniture refinishing areas and establishments
• New building construction
• Remodeling areas
• Garages with workshops
CHAPTER 2

CHAPTER 2 - COMBUSTION AIR & VENTING
6
WARNING
BEST PRACTICE
In order to reduce the potential risks associated
with indoor contaminates (see list in Section
2.1 on page 5), flammable vapors and tight
housing construction with little or no infiltration
air, it is recommended to pipe uncontaminated
combustion air directly from the outdoors to
the appliance. This practice also promotes high-
er system efficiency by reducing heated indoor
air from being exhausted from the house and
replaced by cold infiltration air into the house.
WARNING
2.2. Ventilation and Combustion Air
Requirements - Direct Vent
A Direct Vent appliance utilizes uncontaminated
outdoor air piped directly to the appliance for
combustion.
For Direct Vent installations involving only the
INSTINCT, in which the minimum service clearances are
maintained as listed in Section 1.5 on page 3, no
ventilation openings are required, but may be necessary
to equalize the air pressure with the outside.
For Direct Vent installations involving only the
INSTINCT, in which the minimum service clearances are
not maintained as listed in Section 1.5 on page 3,
the space / enclosure must provide two openings for
ventilation. The openings must be sized to provide 1
square inch of free area per 1,000 BTUH of boiler input.
The openings shall be placed 12 inches from the top
of the space and 12 inches from the floor of the space.
For installations in which the INSTINCT shares the
space with air movers (exhaust fan, clothes dryers,
fireplaces, etc.) and other combustion equipment (gas
or oil) the space must be provided with adequate air
openings to provide ventilation and combustion air
to the equipment. To properly size the ventilation /
combustion air openings , the installer must comply
with the National Fuel Gas Code (NFPA 54 / ANSI
Z223.1) for installations in the U.S. or CAN/CSA B149.1
for installations in Canada.
The space must be provided with ventilation
/ combustion air openings properly sized
for all make-up air requirements (exhaust
fans, clothes dryers, fireplaces, etc.) and the
2.3. Ventilation and Combustion Air
Requirements - Category IV
A Category IV appliance utilizes uncontaminated
indoor or outdoor air surrounding the appliance for
combustion.
For installations in which the INSTINCT shares the
space with air movers (exhaust fan, clothes dryers,
fireplaces, etc.) and other combustion equipment (gas
or oil) the space must be provided with adequate air
openings to provide ventilation and combustion air
to the equipment. To properly size the ventilation /
combustion
air openings , the installer must comply
with the National Fuel Gas Code (NFPA 54 / ANSI
Z223.1) for installations in the U.S. or CAN/ CSA B149.1
for installations in Canada.
The space must be provided with ventilation
/ combustion air openings properly sizedfor
total input of all appliances located in the
same space as the INSTINCT, excluding the
input of a Direct Vent INSTINCT which uses
combustion air directly from the outside,
thus additional free area for the openings is
not required. Failure to provide or properly
size the openings can result in substantial
property damage, serious injury, or death.
all make-up air requirements (exhaust
fans, clothes dryers, fireplaces, etc.) and
the total input of all appliances, including
the INSTINCT when located in the same
space. Failure to provide or properly size the
openings can result in substantial property
damage, serious injury, or death.
CHAPTER 2

CHAPTER 2 - COMBUSTION AIR & VENTING
7
BEST PRACTICE
Isolating the combustion appliance room
from the rest of the building and bringing in
uncontaminated outside air for combustion
and ventilation is always preferred.
2.4. Methods of Accessing Combustion Air
Into A Space - Category IV
2.4.1. Indoor Combustion Air
NOTICE
• The methods listed in this chapter for accessing
IndoorCombustionAirassumethattheinfiltration
rate is adequate and not less than .40 ACH.
• For infiltration rates less than .40 ACH,
reference the National Fuel Gas Code (NFPA
54 / ANSI Z223.1) for additional guidance.
• Indoor combustion air vent supply must be
installed with a minimum equivalent vent
length of 10 feet. Refer to Vent Supplement
for further guidance.
Opening Size and Location
Openings used to connect indoor spaces shall be sized and
locat ed in accor dance with the f ollo wing , see F ig .1 b elow :
• Combining spaces on the same story. Each opening
shall hav e a minimum fr ee ar ea of 1 sq . in./1000 Btu/hr
of the total input rating of all gas utilization equipment
in the space , but not less than 100 sq . inches . One
opening shall commence within 12 inches of the t op ,
and one opening shall commence within 12 inches
of the bottom of the enclosure. The minimum dimen-
sion of air openings shall be not less than 3 inches.
2.4.2. Outdoor Combustion Air
Opening Size and Location
The minimum dimension of air openings shall be not
less than 3 inches
Openings used to supply combustion and ventilation
air shall be sized and located in accordance with the
following:
• One Permanent Opening Method . One permanent
opening , commencing within 12 in. of the t op of
the enclosure, shall be provided as shown in Fig.
2 below.
The equipment shall have clearances of
at least 1 inch from the sides and 6 in. from the
front of the appliance. The opening shall directly
communicate with the outdoors or shall commu-
nicate through a vertical or horizontal duct to the
outdoors or spaces that freely communicate with
the outdoors and shall have a minimum free area
of the following:
• 1sq. in./3000 Btu/hr of the total input rating of
all equipment located in the enclosures, and
• Not less than the sum of the areas of all vent
connectors in the space.
• C ombining spac es in di ff er ent stories . T he v olumes
of spaces in different stories shall be considered
as communicating spaces where such spaces are
connected by one or more openings in doors or floors
ha ving a t otal minimum fr ee ar ea of 2 sq . in./1000 Btu/
hr of total input rating of all gas utilization equipment.
Gas Vent
Openings
Ion-ic
186°F
D HW 15
6°F
Targ et = 186°F
DHW De m a n d
Fig. 1 - All Combustion Air from Adjacent Indoor
Spaces through Indoor Combustion Openings
Gas Vent
Opening
Alternate
opening
location
Fig. 2 -All Combustion Air from Outdoors Through
One Permanent Air Opening
Ion-ic
186°F
DHW
156°F
CHAPTER 2

CHAPTER 2 - COMBUSTION AIR & VENTING
8
Gas Vent
Ventilation louvers
(each end of the attic)
Outlet air
Inlet air duct
(ends 1ft (30 cm)
above floor)
Fig. 3 - All Combustion Air from Outdoors Through
Ventilated Attic
Gas Vent
Fig. 4 - All Combustion Air from Outdoors Through
Horizontal Ducts
Inlet air duct
Outlet air duct
DHW
Ion-ic
186°F
DHW
156°F
• T w o P ermanent O p ening Method . T w o per manent
openings , one commencing within 12 in. of the t op
and one commencing within 12 in. of the bottom
of the enclosur e , shall be pr o vided . T he openings
shall communicat e dir ec tly , or b y duc ts , with the
outdoors or spaces that freely communicate with
the outdoors, as follows:
• Where directly communicating with the out-
doors or where communication to the outdoors
is thr ough v ertical duc ts , each opening shall
hav e a minimum fr ee ar ea of 1 sq . in./4000 Btu/
hr of total input rating of all equipment in the
enclosure. See Fig. 3 below.
• Where communicating with the outdoors is
thr ough hor iz ontal duc ts , each opening shall hav e
a minimum free area of not less than 1 sq.in./2000
Btu/hr of total input rating of all equipment in the
enclosure. See Fig. 4 below.
2.4.3 Combination of Indoor and Outdoor
Combustion Air
Indoor Openings. Where used, openings connecting the
interior spaces shall comply with
Section 2.4.1 onpage7 .
O
ut do or O pening(s) L o c ation . Outdoor opening(s) shall
be located in accordance with Section 2.4.2 on page 7 .
O
ut do or O pening(s) Siz e . Outdoor opening(s) shall be
calculated in accordance with the following:
• The ratio of the interior spaces shall be the available
volume of all communicating spaces divided by
the required volume.
• The outdoor size reduction factor shall be 1 minus
the ratio of interior spaces.
• The minimum size of outdoor opening(s) calculated
in accordance with the above outdoor air chapter
multiplied by the reduction factor. The minimum
dimension of air openings shall not be less than 3
in.
2.5. Combustion Air and Vent Piping
The INSTINCT requires a Category IV venting system,
which is designed for pressurized venting and
condensate.
The INSTINCT is certified as a Category IV or Direct
Vent (sealed combustion) appliance. A Category IV
appliance utilizes uncontaminated indoor or outdoor air
surrounding the appliance for combustion. A Direct Vent
appliance utilizes uncontaminated outdoor air piped
directly to the appliance for combustion.
DANGER
Do not install the INSTINCT into a common vent
with any other gas or oil appliances. This will
cause flue gas spillage or appliance malfunction,
which will result in substantial property damage,
serious injury, or death.
DANGER
It is essential that the supply of air for combustion
is not blocked or restricted - this could result in
serious injury, or death.
CHAPTER 2