Tripp Lite Minicom 0SU70036 User manual

Smart 216/232 IP
User Guide
1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
Copyright ©2012 Tripp Lite. All rights reserved.

Legal Notice
ii | Smart 216/232 IP
Legal Notice
This manual and the software described in it are furnished under license, and may be
used or copied only in accordance with the terms of such license. The content of this
manual is provided for informational use only, and is subject to change without
notice. It should not in and of itself be construed as a commitment by Minicom
Advanced Systems Limited, which assumes no responsibility of liability for any errors
or inaccuracies that may appear in this book.
The software that accompanies this manual is licensed for use by the Licensee only,
in strict accordance with the software license agreement, which the Licensee should
read carefully before commencing use of the software. Except as permitted by the
license, no part of this publication may be reproduced, stored in retrieval system, or
transmitted in any form of by any means, electronic, mechanical, recording, or
otherwise, without the prior written permission of Minicom Advanced Systems
Limited.

About this Document
User Guide |iii
About this Document
This document provides installation and operation instructions for the Smart 216/232
IP system, produced by Minicom Advanced Systems Limited. It is intended for system
administrators and network managers.
Chapters and Their Contents
1 Introduction Provides an introduction to the document, Smart
216/232 IP product overview, features and benefits of
Smart 216/232 IP, client computer operating system
requirements, technical precautions, trademarks, and
terminology used in the document. It also describes
how to safely handle the device, provide feedback on
the user guide, and WEEE Information for Minicom
Customers and Recyclers.
Pg. 11
2 Installation Lists Smart 216/232 IP system components, describes
the functionalities of the Smart 216/232 IP elements,
and provides instructions for rack mounting the unit
and connecting the system.
Pg. 13
3 Configuring the
Network
Provides instructions for logging into the Web
configuration interface, configuring the device ID, IP
address, and Centralized Management settings,
adding, editing, removing, and blocking system Users,
configuring the KVM switch, Serial port, security, user
targets, system date and time, power outlets, and
power device settings. It also provides instructions for
installing an SSL certificate, upgrading firmware,
upgrading RICCs/ROCs, restoring factory settings,
backing up and restoring configuration data, and
saving changes and logging out.
Pg. 22
4 Conducting a Remote
Session
Describes how to start a remote session, set the
session profile, full screen mode, view system
information, adjust video settings, power manage
target servers, manage keyboard sequences,
synchronize mouse pointers, switch to a different
server or device, and disconnect the remote session.
Pg. 48
5 Managing the Events
Log
Describes how to view, reload, clear, and save the
Events Log.
Pg. 69
6 Troubleshooting –
Restoring Factory
Settings
Describes how to restore the device to its factory
settings using a USB drive.
Pg. 71
7 Operating the Smart
216/232 IP Switching
Describes how to operate Smart 216/232 IP using the
OSD.
Pg. 72

About this Document
iv | Smart 216/232 IP
System Locally
8 Technical
Specifications
Lists and describes Smart 216/232 IP specifications. Pg. 78
9 Video Resolution and
Refresh Rates
Lists video resolutions and refresh rates. Pg. 78
Style Conventions
Convention Used for
Verdana Regular text.
Arial Bold Names of menus, commands, buttons, and other elements of the user interface.
Arial Italics Special terms, the first time they appear.
Monospace Text entered by the user.
Notes, which offer an additional explanation or a hint on how to overcome a
common problem.
Warnings, which indicate potentially damaging user operations and explain
how to avoid them.

Table of Contents
User Guide |v
Table of Contents
LEGAL NOTICE ........................................................................................... II
ABOUT THIS DOCUMENT ...........................................................................III
TABLE OF CONTENTS .................................................................................. V
TABLE OF FIGURES ....................................................................................IX
1 INTRODUCTION .................................................................................. 11
1.1 PRODUCT OVERVIEW ...........................................................................11
1.1.1 Features and Benefits ............................................................11
1.2 TERMINOLOGY ...................................................................................12
1.3 COMPATIBILITY ..................................................................................12
1.4 CLIENT COMPUTER OPERATING SYSTEM .....................................................12
1.5 TECHNICAL PRECAUTIONS......................................................................12
1.6 SAFETY ...........................................................................................13
1.7 TRADEMARKS ....................................................................................13
1.8 WEEE COMPLIANCE ............................................................................13
2 INSTALLATION ................................................................................... 14
2.1 OVERVIEW .......................................................................................14
2.2 SYSTEM COMPONENTS..........................................................................14
2.2.1 The Smart 216/232 IP Unit ....................................................14
2.3 PRE-INSTALLATION GUIDELINES ..............................................................16
2.4 RACK MOUNTING THE SMART 216/232 IP UNIT...........................................16
2.4.1 Rack Mounting Safety Considerations ......................................16
2.4.2 Mounting the Unit .................................................................17
2.5 CONNECTING THE SYSTEM .....................................................................18
2.6 CONNECTING TO THE SERVERS................................................................18
2.6.1 Connecting a ROC PS/2 .........................................................19
2.6.2 Connecting a ROC USB ..........................................................20
2.7 CONNECTING TO THE NETWORK...............................................................20
2.8 CONNECTING THE CAT5 CABLES .............................................................20
2.9 CONNECTING THE KVM CONSOLE ............................................................21
2.10 CONNECTING THE POWER SUPPLY ............................................................21
3 CONFIGURING THE NETWORK ............................................................ 22
3.1 BOOT-UPPROCESS .............................................................................22
3.2 LOGGING ONTO THE WEB CONFIGURATION INTERFACE....................................23
3.2.1 Web Configuration Interface Tabs ...........................................25

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vi | Smart 216/232 IP
3.2.2 Web Configuration Toolbar Buttons .........................................26
3.3 CHANGING YOUR PASSWORD ..................................................................26
3.4 CONFIGURING THE NETWORK SETTINGS.....................................................27
3.4.1 Configuring Device ID Settings ...............................................27
3.4.2 Configuring the Device IP Address...........................................27
3.4.3 Configuring Centralized Management Settings ..........................28
3.5 CONFIGURING USER SETTINGS ...............................................................29
3.5.1 Adding a User.......................................................................29
3.5.2 Deleting User(s) ...................................................................30
3.5.3 Blocking a User.....................................................................31
3.5.4 Editing User Information ........................................................31
3.6 CONFIGURING THE KVM SWITCH.............................................................32
3.7 CONFIGURING THE SERIAL PORT SETTINGS .................................................33
3.8 CONFIGURING THE SECURITY SETTINGS .....................................................34
3.9 CONFIGURING USER TARGETS ................................................................36
3.10 CONFIGURING THE SYSTEM DATE AND TIME ................................................37
3.11 CONFIGURING POWER DEVICES...............................................................38
3.11.1 Editing a Power Device ..........................................................39
3.11.2 Removing a Power Device ......................................................39
3.12 CONFIGURING POWER OUTLETS ..............................................................40
3.13 PERFORMING ADDITIONAL CONFIGURATION OPERATIONS.................................41
3.13.1 Installing an SSL Certificate ...................................................41
3.13.2 Upgrading Firmware ..............................................................42
3.13.3 Upgrading RICCs/ROCs..........................................................43
3.13.4 Restoring Factory Settings .....................................................44
3.13.5 Backing Up and Restoring ......................................................45
3.14 RELOADING A PAGE.............................................................................46
3.15 SAVING CHANGES AND LOGGING OUT .......................................................46
4 CONDUCTING A REMOTE SESSION...................................................... 48
4.1 STARTING A REMOTE SESSION................................................................48
4.1.1 Remote Session Toolbar Buttons.............................................50
4.2 SHARING A REMOTE SESSION .................................................................51
4.2.1 Exclusive Session..................................................................51
4.3 DISPLAYING THE TOOLBAR.....................................................................52
4.4 SETTING THE SESSION PROFILE ..............................................................52
4.4.1 Full Screen Mode ..................................................................53
4.5 VERIFYING REMOTE PRESENCE SOLUTIONS INFORMATION ................................53
4.6 CHANGING THE VIDEO PERFORMANCE SETTINGS ...........................................54

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User Guide |vii
4.7 ADJUSTING THE VIDEO .........................................................................55
4.7.1 Refreshing the Video Image ...................................................55
4.7.2 Automatically Adjusting the Video Image .................................56
4.7.3 Manually Adjusting Video Settings...........................................56
4.8 POWER MANAGING THE TARGET SERVERS...................................................58
4.9 MANAGING KEYBOARD SEQUENCES...........................................................58
4.9.1 Adding a Keyboard Sequence .................................................59
4.9.2 Recording a New Custom Key .................................................60
4.9.3 Editing a Key Sequence .........................................................61
4.9.4 Deleting Key Sequence(s) ......................................................61
4.10 SYNCHRONIZING MOUSE POINTERS ..........................................................62
4.10.1 Manually Synchronizing the Mouse ..........................................62
Selecting the Mouse Mode .............................................................................................. 64
Relative Mouse Position Mode ......................................................................................... 65
4.10.2 Aligning the Mouse Pointers....................................................67
4.10.3 Calibrating Mouse Pointers .....................................................67
4.11 SWITCHING TO A DIFFERENT SERVER/DEVICE ..............................................67
4.12 DISCONNECTING THE REMOTE SESSION .....................................................68
5 MANAGING THE EVENTS LOG .............................................................. 69
5.1 VIEWING THE EVENTS LOG ....................................................................69
5.2 RELOADING THE EVENTS LOG .................................................................69
5.3 SAVING THE EVENTS LOG ......................................................................70
5.4 CLEARING THE EVENT LOG.....................................................................70
6 TROUBLESHOOTING – RESTORING FACTORY SETTINGS ..................... 71
7 OPERATING THE SMART 216/232 IP SWITCHING SYSTEM LOCALLY .. 72
7.1 DISPLAYING THE OSD..........................................................................72
7.2 NAVIGATING THE OSD .........................................................................72
7.3 SELECTING A COMPUTER .......................................................................73
7.4 POWER MANAGING A SERVER .................................................................73
7.5 MOVING THE CONFIRMATION LABEL (F1) ...................................................74
7.6 TUNING (F5) ....................................................................................74
7.7 CONFIGURING THE OSD SETTINGS (F2)....................................................75
7.7.1 Changing the Network Parameters ..........................................75
Configuring the Device IP Address ................................................................................... 75
Configuring AccessIT Centralized Management Settings ..................................................... 76
7.7.2 Changing the OSD Hotkey......................................................76
7.7.3 Changing the Keyboard Language ...........................................77
7.7.4 Inputting and Updating DDC Information (F10).........................77
7.7.5 Saving Changes to Settings....................................................77

Table of Contents
viii | Smart 216/232 IP
8 TECHNICAL SPECIFICATIONS ............................................................. 78
9 VIDEO RESOLUTION AND REFRESH RATES ......................................... 80

Table of Figures
User Guide |ix
Table of Figures
Figure 1 – Smart 216 IP Unit Front Panel................................................................. 14
Figure 2 – Smart 216 IP Unit Rear Panel.................................................................. 15
Figure 3 – Smart 232 IP Rear Panel ........................................................................ 15
Figure 4 – Bracket Positions................................................................................... 17
Figure 5 – Bracket Connected for Rear Facing .......................................................... 17
Figure 6 – Smart 216/232 IP System Overview ........................................................ 18
Figure 7 – ROC PS/2 ............................................................................................. 18
Figure 8 – ROC USB .............................................................................................. 19
Figure 9 – ROC PS/2 Connections ........................................................................... 19
Figure 10 – ROC USB ............................................................................................ 20
Figure 11 – OSD Main Window ............................................................................... 23
Figure 12 – Settings Window.................................................................................. 23
Figure 13 – Web Page ........................................................................................... 24
Figure 14 – Logon Page ......................................................................................... 24
Figure 15 – Network Configuration – Device Tab ...................................................... 25
Figure 16 – Change Password Page......................................................................... 26
Figure 17 – Users Page ......................................................................................... 29
Figure 18 – Add User Page..................................................................................... 29
Figure 19 – Delete User Confirmation...................................................................... 30
Figure 20 – Edit User Page..................................................................................... 31
Figure 21 – KVM Switch Configuration Page for Smart 232 IP..................................... 32
Figure 22 – Serial Port Page................................................................................... 33
Figure 23 – Security Page ...................................................................................... 35
Figure 24 – User Targets Page ............................................................................... 37
Figure 25 – Date and Time Page............................................................................. 38
Figure 26 – Power Devices Page ............................................................................. 38
Figure 27 – Add PDU Page ..................................................................................... 38
Figure 28 – Added Power Devices ........................................................................... 39
Figure 29 – Edit PDU Page ..................................................................................... 39
Figure 30 – Delete PDU Confirmation Page............................................................... 40
Figure 31 – Power Outlets Page.............................................................................. 40
Figure 32 – Assigning Servers to Power Outlets Page ................................................ 41
Figure 33 – SSL Certificate Page............................................................................. 42
Figure 34 – Device Version Upgrade Page ................................................................ 43
Figure 35 – Reboot Confirmation Page..................................................................... 43
Figure 36 – RICCs/ROCs Upgrade Page ................................................................... 44
Figure 37 – Restore Factory Settings Page ............................................................... 45
Figure 38 – Backup/Restore Data Page.................................................................... 45
Figure 39 – Device Reboot Confirmation Message ..................................................... 46
Figure 40 – Save Succeeded Message ..................................................................... 47

Table of Figures
x| Smart 216/232 IP
Figure 41 – Device Rebooting Progress Box ............................................................. 47
Figure 42 – Logon Page after Rebooting .................................................................. 47
Figure 43 – Server Targets .................................................................................... 49
Figure 44 – Remote Session Page ........................................................................... 50
Figure 45 – Shared Remote Session........................................................................ 51
Figure 46 – Session Profile Dialog Box..................................................................... 52
Figure 47 – Remote Presence Solutions Information ................................................. 54
Figure 48 – Performance Settings ........................................................................... 55
Figure 49 – Video Adjust Progress .......................................................................... 56
Figure 50 – Manual Video Adjustments Controls ....................................................... 57
Figure 51 – Power Menu ........................................................................................ 58
Figure 52 – Special Key Manager............................................................................ 59
Figure 53 – Add a Predefined Key Dialog Box ........................................................... 60
Figure 54 – Record Macro Box................................................................................ 61
Figure 55 – Delete Key(s) Confirmation Box............................................................. 62
Figure 56 – Relative Mouse Settings ....................................................................... 63
Figure 57 – Absolute Mouse Settings....................................................................... 64
Figure 58 – Windows 7 Mouse Properties ................................................................. 65
Figure 59 – Mouse Emulation Box ........................................................................... 66
Figure 60 – Events Log.......................................................................................... 69
Figure 61 – Clear Events Confirmation Window ........................................................ 70
Figure 62 – OSD Main Window ............................................................................... 72
Figure 63 – Power Control Dialog Box ..................................................................... 73
Figure 64 – Power Prompt ..................................................................................... 73
Figure 65 – Image Tuning Label ............................................................................. 74
Figure 66 – OSD Settings Window .......................................................................... 75