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Technical Bulletin UTAX / T
UTAX / TA
UTAX / TA
UTAX / TA
UTAX / TA
2507ci
3207ci
4007ci
5007ci
6007ci
TB-02B 2ND-J098+2V8-J094/M Date: 28-01-2020
Priority: …A highest priority / …B second priority / …C other / …S Service Information
Firmware Upgrade (Upgrade Pack V 1.03 / 1.04 / 1.04)
Model: 5057i, 6057i
2507ci, 3207ci, 4007ci, 5007ci, 6007ci
T
OPIC
:
The firmware is upgraded as follows.
C
ONTENT OF
C
HANGES
:
- Support when “Print in White & Black” is selected.
If [Toner is Empty] is displayed while enough toner resides in the toner container when “Print in White & Black” is selected in “Color Toner Empty Action”, the toner empty is not cleared
unless replacing the applicable toner container. Change is made as follows.
Change: “Shake Toner Container” is displayed on the operation panel depending on residing toner amount. If not recovered with this action three times continuously, it is transitioned
to “Toner Low”.
- Corrective measures for the C4600 “LSU cleaning motor error” detection.
At the time of the LSU cleaning, if the cleaner is pinched by the rail at the edge, the load to return might be large and it might not return within the specified time. Then, C4600 might be
detected. Change is made as follows.
Change: The drive is changed to apply larger drive torque for 120ms after the cleaner reverses.
- Corrective measures for the transfer to paper falling out.
When entering into the toner disposal mode between pages at the timing of switching from the color drive to BW , transfer to paper might not be controlled correctly and the image might
be light.
- Corrective measures for the failure with DF-7110 / MT-730 - jam when ejecting to MT-730.
If ejecting A3 or Ledger size paper to MT-730, AK motor steps out and jam might occur in between the AK and MT-730.
Jam code might occur: J4911, J4912, J4913, J4914, J4915, J4918, J4919, J5001, J5002, J5003, J5004, J5005, J5008, J5009, J5011, J5012, J5013, J5014, J5015, J5018, J5019,
J6100, J6110, J6200, J6210, J7800 or J7810.
-This does not occur at eject to Tray A, B and Booklet
-This does not occur if the punch unit is installed
-This does not occur at 32/25ppm models
-Only when DF-7110 is installed
- Corrective measures for the failure with DF-7110 / MT-730 - jam when ejecting mixed sizes to MT-730 (1).
When ejecting mixed sizes of Ledger/Letter-A3/A4 to MT-730
If ejecting A3/Ledger successively after A4/Letter, switching the conveying speed might fail at DF-7110 and jam might occur at MT-730.
Jam code might occur: J4911, J4912, J4913, J4914, J4915, J4918, J4919, J5001, J5002, J5003, J5004, J5005, J5008, J5009, J5011, J5012, J5013, J5014, J5015, J5018, J5019,
J6100, J6110, J6200, J6210, J7800 or J7810.
-This does not occur at eject to Tray A, B and Booklet
-This does not occur if the punch unit is installed
-This does not occur at 32/25ppm models
-Only when DF-7110 is installed
- Corrective measures for the failure with DF-7110 / MT-730 - jam when ejecting mixed sizes to MT-730 (2).
When ejecting mixed sizes of Ledger/Letter-A3/A4 to MT-730
If ejecting A4/Letter successively after A3/Ledger, the small size enters into AK before the trailing edge of the large size paper exits AK. When
the paper conveying speed of AK increases for the small size, the trailing edge of the large size is greatly bent at the DF loading section, and it might be damaged or Z-folded.
Jam code might occur: J4911, J4912, J4913, J4914, J4915, J4918, J4919, J5001, J5002, J5003, J5004, J5005, J5008, J5009, J5011, J5012, J5013, J5014, J5015, J5018, J5019,
J6100, J6110, J6200, J6210, J7800 or J7810.
-This does not occur at eject to Tray A, B and Booklet
-This does not occur if the punch unit is installed
-This might occur at 60ppm model ･Only when DF-7110 is installed
Check Toner Container
Open the front cover of the main unit and
take out the toner container.
Shake the toner container well and reseat it
Reference:
If pressing “Open Toner Container Cover”,
the toner container cover once closed can be
opened
