TRONE Tahum TETBCERN-12.WH User manual

Tahum Instruction Manual
bidets reimagined

TABLE OF CONTENTS
1. Safety precautions ............................................................................... 2
2. Signs and meanings ............................................................................. 2
3. Warnings........................................................................................... 3-6
4. Line drawings
4.1.Remote Control ............................................................................. 7
4.2.Bidet Toilet..................................................................................... 8
5. Automatic Functions............................................................................ 9
6. Getting to know your remote ............................................................ 10
7. Getting to know your lid and seat
7.3. Opening and closing the lid ........................................................ 10
7.4. Opening and closing the seat...................................................... 11
7.5. Adjustable Seat temperature...................................................... 12
7.6. Setting automatic lid opening/closing ........................................ 12
7.7. Setting automatic seat opening/closing ..................................... 12
7.8. Setting of sensing distance ......................................................... 12
8. Getting to know your bidet
8.9. Stop............................................................................................. 13
8.10. Rear Wash................................................................................. 13
8.11. Adjustable Water Pressure ....................................................... 13
8.12. Adjustable Spray Wand Position............................................... 14
8.13. Adjustable Water Temperature................................................ 14
8.14. Front Wash ............................................................................... 14
8.15. Drying........................................................................................ 14
8.16. Adjustable Drying Temperature ............................................... 15
8.17. Spa ............................................................................................ 15
8.18. Strong and Weak Massage ....................................................... 15
8.19. Cool and Warm Massage .......................................................... 16
8.20. Children Wash........................................................................... 16
8.21. Eco Mode .................................................................................. 16
8.22. Setting the Automatic Drying Function .................................... 17
8.23. User Presets .............................................................................. 17
9. Getting to know your bowl
9.24. Night Light................................................................................. 17
9.25. Water Replacement .................................................................. 17
9.26. Automatic Flush ........................................................................ 18
9.27. Adjusting the Flush Time .......................................................... 18
10. Pairing the remote ............................................................................. 19
11. Troubleshooting Guide ...................................................................... 19
12. Cleaning and care .............................................................................. 23
13. Product specifications........................................................................ 26
1

SAFETY PRECAUTIONS
Basic safety precautions must be followed when handling or using
electrical products, especially those within the reach of children.
Please make yourself aware of the following guidelines:
xThis product should only be used by children who are 8
years and older or by persons with disabilities who have
received supervision and instructions on the safe use and
the hazards involved when using this product.
xIt is unwise to allow children to play with this electronic
bidet, supervised or not.
xIt is not recommended that children who are unsupervised
be allowed to clean and perform maintenance for this
product.
SIGNS AND MEANINGS
Improper operations due to ignorance
of the instructions may result in death
or injury
Improper operations due to ignorance
of the instructions may result in body
injury and property loss
Not allowed
Should be followed
2
WARNING
CAUTION
FORBIDDEN
MUST

WARNINGS
Please do not touch the electrical outlet with wet hands.
xOr it may cause electric shock
Please do not pour liquids such as water or detergent
on top of the electronic outlet and the toilet.
xOr it may cause fire, electric shock, heat or
short circuit
xOr it may cause injury and indoor water
seepage because of the damaged part
Never attempt to disassemble, repair, or alter the
product yourself.
xOr it may cause fire, electric shock, heat or
short circuit
Please do not install the toilet in the car, ship, or any
other moving objects.
xOr it may cause fire, electric shock, short circuit
or fault
xOr the ceramic, seat, and the main part will be
damaged due to fall
Do not use if it is broken. Under the following condition,
please turn off the toilet and the water angle valve.
xWater leakage from the pipe or inner parts of
the toilet
xSmoke
xUnusual heating and smell
xBlockage
3

Continuous use of the toilet despite of the damages and
above-mentioned conditions may result to fire, electric
shock, heat, short circuit, injury, and indoor water
seepage.
Please don't use seawater and other water except for
tap water or potable well water (underground water)
xOr it may cause skin irritation or inflammation
During thunderstorms, do not touch the electrical plug
xOr it may cause electric shock
Please do not let the water inlet soft pipe connect to the
electrical plug and outlet
xOr it may cause fire, electric shock, heat, and
short circuit because of moisture condensation
Please do not damage the power cable or plug. Do not
strike, yank, twist, bend excessively, or alter the
electrical cords. Also, do not place anything heavy on,
bind or pinch the cords
xOr it may cause fire, electric shock, heat, and
short circuit if it's broken
Please do not use a loose or faulty electrical outlet
xOr it may cause fire or short circuit
Please use the electrical outlet and wire appliance in the
specified outlet
xOr it may cause fire
Please do not put your finger or anything into the warm
air outlet. Do not cover or put objects or clothes on the
air outlet.
xOr it may cause scalding, electric shock, or fire
4

Pay attention to the low temperature scalding
Improper use of warm seat may cause low temperature
scalding
If you sit for a long time, please turn the temperature
setting to "off level. Please turn the seat temperature
setting to "off level, warm air-dry temperature to "low"
level under the following situations
xChildren and elders or those who cannot adjust
the temperature to the proper level
xPersons with disability and patients with
behavioral problems
xPeople who have taken medicines with side
effects of hypnosis (hypnotics, cold meds, etc.),
orthose who are excessively drinking alcohol, too
tired, and with somnolence
This is an electrical product, please do not install it in a
place where it will get wet easily or in areas with high
humidity. If installed in the bath- ram, please install a
ventilator to maintain the bathroom ventilation.
Or it may cause fire or electric shock
The product must be connected to the cold water
supply
xOr it may cause body burn or machine fault
Please confirm if the electrical outlet is connected to
the ground.
xOr it may cause electric shock because of fault
or short circuit
The outlet for power wire should obey the following
rules or it may cause fire or electric shock.
Please ask the maintenance team or similar
department to replace the power soft wire if it is broken
to avoid danger. Repair work must be done by
professionals.
5

Please do not throw lighted cigarettes and other
flaming material into the toilet.
xOr it may cause fire
Do not install this product in a room where it may be
frosted. The room temperature can’t be less than 39.2
degree Fahrenheit.
Don’t block the air outlet
Do not use excessive force when closing the cover and
the seat.
Do not intentionally soil, spray, or block the cleaning
nozzle.
Pull out the plug regularly and clean off the dust with a
dry cotton cloth.
Use the new hose parts that come with the product.
The old ones should not be reused.
Keep the product away from the heater.
Close the water supply valve before taking out the
junction block.
If you need to be away for a long time, be sure to plug
it out, turn off the water, and drain the remaining water
inside the bidet. The remaining water may freeze when
the product is transported over long distances or stored
for a long time in cold winter or alpine region.
6

7
LINE DRAWINGS
Remote Control
Level Indicator Light eFoam
Stop Rear Wash SPA
User 1 Settings
User 2 Night Light
Dry Temperature Level Adjustment
Adjustment
Front Wash Wand
Adjustment
Seat
Lid Flush
Water Replacement
Note: The eFoam feature is currently available on the Ganza II (G2ETBCERN-12.WH) model only.
SPA

8
Electronic Bidet
Toilet Cover/Lid
Safety Instructions
Back Cover
Water Outlet
Side Knob
Water Supply Pipe
Seat Sensor
Dryer
Washer
Heating Seat
Toilet Bowl
Filter
Angle Valve of
Water Supply
Rear
Wash
Manual Flush Button
Front
Wash
Flush
Toe Touch Sensor

9
AUTOMATIC FUNCTIONS
Self-Cleaning Wand
The spray wand cleans itself before and after every use by rinsing itself
as it enters and exits.
Deodorizer
The deodorizer starts anytime the seat sensor has been activated. You
can stop the deodorizer by pressing the stop button in idle mode. The
deodorizer will stop automatically after a user leaves the seat for
around 60 seconds.
Pre-Rinse
The Pre-Rinse starts anytime the seat sensor has been activated. A quick
jet of water covers the bowl to help waste slide down.
Automatic Flush
The toilet will flush automatically when being changed from washing to
drying, or when someone leaves the seat sensor if no washing has
occurred. This setting can be turned on and off.
Automatic Opening/Closing
The lid and seat can be set to automatically open when approaching the
toilet. This setting can be turned on and off.

10
GETTING TO KNOW YOUR REMOTE
Level Indicator Light
•The Level Indicator Light [ ] will display the
current level.
•The water pressure adjustment, spray wand position
adjustment, and the temperature adjustments have
four gear positions: Close, Low, Mid, and High. When
you successfully change from one level to the other
the light indicator changes position and you hear one
beep. If you hear two beeps you have reached the
maximum or minimum level.
GETTING TO KNOW YOUR LID & SEAT
Opening and Closing the lid
There are four methods to open and close the lid. These methods
include (1) by hand, (2) using the remote, (3) using the foot sensor
and (4) automatically.
•Method 1: Using your hand you can open or close the lid.
RNote: Do not interrupt the lid opening or closing
with your hand if it is moving via another method. This
can cause the gears to break.
•Method 2: Press the Lid button to open or close the lid.
RNote: If the seat is also open, it will close the seat
and the lid together.
HighMidLowClose

11
•Method 3: When the lid is closed, gently tap the location of
the foot sensor.
RNote: You cannot close the lid using the foot sensor.
•Method 4: The lid will automatically open when you are
close to it if the automatic lid function is active. The lid will
automatically close on its own after no motion is detected for
approximately 30 seconds.
RNote: You can activate or deactivate this feature.
See instructions on this feature on page 12.
Opening and Closing the seat
There are four methods to open and close the seat. These methods
include (1) by hand, (2) using the remote, (3) using the foot sensor
and (4) automatically.
•Method 1: Using your hand you can open or close the seat.
RNote: Do not interrupt the lid opening or closing
with your hand if is moving via another method. This
can cause the gears to break.
•Method 2: Press the Seat button to open or close the seat.
RNote: If the lid is closed, it will open the lid and seat
together.
•Method 3: When the seat is closed, gently tap the location of
the foot sensor.
•Method 4: The seat can automatically open when you are close
to it if the automatic seat function is active. The seat will
automatically close on its own after no motion is detected for
approximately 30 seconds.
RNote: You can activate or deactivate this feature.
See instructions on this feature on page 12.
RNote: If the automatic lid feature is turned off, the
seat will not open even if this feature is activated.

12
Adjustable Seat Temperature
•Press the Temperature Adjustment button [ ] until the seat
temperature icon [ ] is selected. There are four levels of
temperature adjustment which can be seen on the Level
Indicator Light.
•Use the Level Adjustment button [ < > ] to increase or decrease
the seat temperature.
Setting Automatic Lid Opening/Closing
Factory Settings: On
•Press and hold the Settings button [ ] and then press the Lid
button [ ].
•When Automatic Lid Opening activates you hear a long beep.
•When Automatic Lid Opening deactivates you hear a short
beep.
Setting Automatic Seat Opening/Closing
Factory Settings: On
•Press and hold the Settings button [ ] and then press the
Seat button [ ].
•When Automatic Seat Opening activates you hear a long beep.
•When Automatic Seat Opening deactivates you hear a short
beep.
Setting of Sensing Distance (Cover Flip/Seat Flip)
•Press and hold the Settings button [ ], then use the Level
Adjustment button [ < > ] to increase or decrease the sensing
distance.
•Press the < button to decrease the sensing distance.
•Press the > button to increase the sensing distance.
•The Level Indicator Light [ ] will display the current
operating level.
until the seat
is selected. There are four levels of
.

13
•The sensing distance has five levels. When you successfully
change from one level to the next you will hear one beep. If you
hear two beeps, the sensor has reached its maximum or
minimum setting.
GETTING TO KNOW YOUR BIDET
Stop
•You can turn the toilet power on and off by pressing and holding
the Stop button [ ] for approximately 2-3 seconds.
•Press the Stop button [ ] to immediately end any of the
following functions: rear wash, front wash, drying, strong &
weak massage, cold & warm massage, children wash, self-
cleaning of nozzle, drying, and live water replacement.
Rear Wash
•When the user is seated, press the Rear Wash button [ ] to
start rear washing. The pipe oscillating function starts
automatically to help increase the cleaning area. Press the Rear
Wash button [ ] again to stop the oscillating function.
•Press the Stop button [ ] to stop Rear Wash.
RNote: It will stop cleaning and start the drying
function automatically after continuous cleaning for
about 90 seconds.
Adjustable Water Pressure
•When you are washing, use the Level Adjustment button [ < > ]
to increase or decrease the water pressure. There are four
levels of adjustment which can be seen on the level display.
•Use the Level Adjustment button [ < > ] to increase or decrease
the water pressure.

14
Adjustable Spray Wand Position
•While washing, press the Wand Adjustment button [ ]. There
are four levels of adjustment which can be seen on the level
indicator light.
•Use the Level Adjustment button [ < > ] to increase or decrease
the wand position.
Adjustable Water Temperature
•Press the Temperature Adjustment button [ ] until the water
temperature light [ ] is selected. There are four levels of
temperature adjustment which can be seen on the level
indicator light.
•Use the Level Adjustment button [ < > ] to increase or decrease
the water temperature.
Front Wash
•When the user is seated, press the Feminine Wash button [ ]
to start front washing. The oscillating function starts
automatically to help increase the cleaning area. Press the
Feminine Wash button again to stop the oscillating function.
•Press the Stop button [ ] to stop Feminine Wash.
RNote: It will stop cleaning and start the drying
function automatically after continuous cleaning for
about 90 seconds.
Drying
•When the user is seated, press the Dry button [ ] to start the
drying function.
•Press the Stop button [ ] to stop drying.
RNote: The dryer will automatically turn on after a
user has finished washing. This feature can be activated
and deactivated. See more on page 17.
RNote: The dryer will stop automatically after
continuous drying for about 5 minutes.

15
Adjustable Drying Temperature
•While you are drying, press the Temperature Adjustment button
[ ] until the air temperature light [ ] is selected. There are
four levels of temperature adjustment which can be seen on the
level indicator display.
•Use the Level Adjustment button [ < > ] to increase or decrease
the drying temperature
Spa
•When the user is seated, press the Spa button to activate the
Spa function.
•When the Spa function is activated, it will begin washing and
continuously switch between high to low pressure and hot to
cold water temperature.
•Pressing the Spa button again during the wash will pause/un-
pause the pressure and temperature adjustments but continue
washing.
•Press the Stop button [ ] to stop the SPA function.
•Note: The spa washing will automatically end after continuous
washing of about 5 minutes.
Strong & Soft Massage
•While the user is washing, press and hold the Rear Wash button
[ ] to turn on/off the Strong & Weak Massage. The water
pressure will begin continuously switching between high and
low pressure.
RNote: Strong & Weak massage can be used in rear
wash and front wash. Pressing and holding will not
switch between the two different types of washing.
RNote: Pressing stop will end the wash. To end the
pressure adjustment but continue washing, you need to
press and hold the Rear and Wash button.

16
Cool & Warm Massage
•While the user is washing, press and hold the Font Wash button
[ ] to turn on/off the Cool & Warm Massage. The water
temperature will begin continuously switching between low and
high temperature.
RNote: Cool & Warm massage can be used in rear
wash and front wash. Pressing and holding will not
switch between the two different types of washing.
RNote: Pressing stop will end the wash. To end the
temperature adjustment but continue washing, you
need to press and hold the Rear and Wash button.
Children Wash
•When the user is seated, press and hold the User 1 button [ ]
for approximately 2-3 seconds. Child washing begins and will
automatically stop after 90 seconds. Child washing presets the
water pressure to low and the water temperature to warm.
RNote: Water temperature, water pressure, spray
wand position selection, oscillating, and massage
functions cannot be adjusted when this function starts.
Eco Mode
•Press and hold the Settings button [ ] and then press the
Night Light button [ ] to turn on/off the Eco Mode. When Eco
Mode is active, the side knob glows green. When Eco Mode is
not active, the side knob glows white. Eco Mode keeps the seat
temperature lower when nobody is on the toilet.

17
Setting The Automatic Drying Function
Factory Settings: On
•Press and hold the Settings button [ ] and then press the Dry
button [ ] to turn on/off the automatic drying function.
•When the function is deactivated, you will hear a short beep.
•When the function is activated, you will hear a long beep.
User Presets
•Press the User button [ ] to change to a different user’s
personal mode one by one. The selected settings of the User
mode will be used automatically. The functions performed at
this time are all according to the corresponding parameter
settings.
•In User mode, user’s adjustment about water flow,
temperature, and position will be automatically saved for later
memory.
•The remote will exit the user preset after entering standby state
for some while.
GETTING TO KNOW YOUR BOWL
Night Light
•Press the Night Light button [ ] to turn on/ the night light.
You will notice the indicator level light up momentarily a short
beep when the night light is turned on or off .
Water Replacement
•Press the Water Replacement button [ ] to start this function.
It will stop automatically after it is completed.
RNote: Please use this function when you have not
used the toilet for a long time. This will replace the
water that has been sitting in the hoses. It is normal
that water drains from the wand area when the
function is activated.

18
Automatic Flush
•Press and hold the Setting button [ ], and then press the
Flush button [ ] to turn this function on/off. When the
function is turned on, you will hear short beep. When you turn
it off, you will hear a long beep.
RNote: When automatic flush is off, the toilet will not
flush when you a) leave the seat after sitting down b)
leave the seat after standing as detected by the sensor
and c) using the toe touch.
Adjusting the Flush Time
•Rotate the side knob downwards for Front Wash [ ] for
approximately 8 seconds. When you have successfully entered
this mode, you will hear a double beep and the green light on
the knob begins flashing green.
•You are now ready to adjust the amount of water that fills the
bowl before the flush. Using the remote press the > or < button
to increase or decrease the amount. When you hear a double
beep, you have reached the maximum or minimum setting.
Once you have set your desired level press the flush button on
the side knob. Your side knob begins flashing yellow.
•You are now ready to adjust the length of time that the
SyphonAssist jet is active. Using the remote press the > or <
button to increase or decrease the amount. When you hear a
double beep, you have reached the maximum or minimum
setting. Once you have set your desired level press the flush
button on the side knob. Your side knob begins flashing red.
•You are now ready to adjust the amount of water that fills the
bowl after the flush. Using the remote press the > or < button to
increase or decrease the amount. When you hear a double
beep, you have reached the maximum or minimum setting.
Once you have set your desired level press the flush button on
the side knob. You have now exited the flushing time
adjustment.
RNote: Waiting too long without any buttons pressed in
any of these adjustments will cause the toilet to exit this
mode.

19
PAIRING THE REMOTE
1) Unplug the bidet (tripping the GFCI on the plug will also work).
2) Press and hold the SPA button until the 4 lights on the front of
the remote start flashing. Then release the SPA button.
3) Hold the remote close to the electronic bidet combo and at the
same time proceed to step 4.
4) Plug in the toilet (or reset the GFCI) and listen for the beep.
Once the beep sounds, you will have successfully paired your
remote control with your toilet bidet combo.
TROUBLESHOOTING GUIDE
Note: please contact support@troneplumbing with your error code.
Error Code
Error Description
E1
Thermal module temperature sensor failure
E2
Seat temperature sensor failure
E3
Dryer temperature sensor failure
E4
Heater communication error
E5
Control board and adapter plate communication
timeout
E6
Water shortage
E7
Emergency battery backup is low or not
connected
E8
Room temperature sensor failure
E9
Heater or main control board failure