HOW IS A WARRANTY CLAIM HANDLED?
The purchaser shall immediately notify the local Authorized Distributor or Truck-
Craft (In Writing) of any claim under this warranty. The information should include
the model and serial number. A detailed description of the alleged defect and photo-
graphs of the entire unit including shots of the specified defect. All repairs must be
authorized be TruckCraft prior to any work being completed. If after inspection
TruckCraft determines the product is defective in material or workmanship as
claimed. TruckCraft shall have the option to repair the defect TruckCraft’s option.
TruckCraft shall not be liable for any rental reimbursement, loss of vehicle use, in-
convenience, mileage, travel expense, storage, lost time/pay, etc.
EXCLUSIONS TO WARRANTY
1. Accessories or services not by TruckCraft Corporation or damages/corrosions
caused by these accessories or services. This includes optional parts, after-
market products, components, installation, finish painting, lettering, wiring or mod-
ifications.
2. Specific corrosion perforation and powder coat warranty exclusions:
a. Products which may have been used to carry corrosive materials, where such
materials may result in corrosion or rust-through perforation.
i) Products purchased with optional bare surface and installed by the original
owner.
ii) Products being warranted under the corrosion perforation warranty must
have a perforation warranty.
iii) Corrosion on a powder-coated surface is not considered a corrosion perfo-
ration warranty.
iv) Damage or corrosion caused by airborne fallout, salt from the sea air, salt or
other materials used to control road conditions, chemicals, tree sap, stones,
hail, earthquake, water or flood windstorm, lighting or the application of chemi-
cals or sealants subsequent to manufacture are not covered.
v) Normal wear-and tear on the product is not covered.
vi) Damage due to accident, misuse, abuse or alteration of the product.
3. Fatigue cracking of the body structure caused by improper mounting, overloading,
severe off-road applications, twisting loads influenced by cranes or aerial devices
are not covered.
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Copyright 2018 TruckCraft Corporation Rev. 03/2018
TruckCraft Corporation
5751 Molly Pitcher Hwy South
Chambersburg, PA 17202
TC-508 Dumping Flatbed
Tel. (800) 755-3867
Fax. (717) 375-2975
E-Mail: sales@truckcraft.com
Web: www.truckcraft.com