True TUIADA-15-RS-A~S User manual

TEC_TM_157 REV. B 08/22/2022 ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDE
*829074*
PRESERVE THE MOMENT®
ADA HEIGHT
15 INCH TRUE ICE®MACHINE
INSTALL GUIDE AND USER'S MANUAL
TRUE RESIDENTIAL®

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 2 of 80
THANK YOU
FOR YOUR PURCHASE

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 3 of 80
PRESERVE THE MOMENT®
LUXURY REFRIGERATION WITH COMMERCIAL DNA

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 4 of 80
CONTENTS
INSTALLATION CHECKLIST 6
15 INCH TRUE ICE®MACHINE MODELS 7
SAFETY INFORMATION & OWNERSHIP
FEATURES OF THE TRUE ICE®MACHINE 10
OWNERSHIP 11
REFRIGERANT SAFETY & WARNING
INFORMATION 11
SAFETY LABELS & LOCATIONS 12
BASIC SAFETY & WARNING PRECAUTIONS 14
PROPER DISPOSAL OF THE CABINET 14
CABINET LOCATION & SPECIFICATIONS 15
CONTACT US 15
OUTDOOR USE 15
PRIOR TO INSTALLATION
ADA-COMPLIANT INSTALLATION ROUGH
OPENING & PLAN VIEWS [32" (813 MM)
OPENING] 18
OPTIONAL INSTALLATION ROUGH
OPENING & PLAN VIEWS [34-1/2"
(877 MM) OPENING] 21
CUSTOM OVERLAY PANEL
SPECIFICATIONS 26
ELECTRICAL INSTALLATION & SAFETY 34
PLUMBING REQUIREMENTS &
INSTALLATION 36
INSTALLATION
UNCRATING 44
LEVELING LEGS 45
LEVELING 46
KICKPLATE INSTALLATION 46
CABINET SETUP
ICE SCOOP 48
90˚DOORSTOP INSTALLATION
(OPTIONAL ACCESSORY) 48

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 5 of 80
CONTENTS
CABINET OPERATION
BEFORE OPERATING 50
BREAKER RESET 50
POWER SEQUENCE 50
ICE MAKING SEQUENCE 51
ELECTRONIC CONTROL OPERATION 52
MAINTENANCE, CARE, & CLEANING
GENERAL MAINTENANCE 60
WATER FILTER REPLACEMENT 61
CONDENSER COIL CLEANING 62
STAINLESS STEEL EQUIPMENT
CARE & CLEANING 64
DESCALING & SANITIZING 66
INTERIOR COMPONENTS 68
WINTERIZING 71
SERVICING, REPLACING
COMPONENTS & ADJUSTMENTS
SERVICING & REPLACING COMPONENTS 74
REVERSING DOOR 74
DOOR ADJUSTMENT 77
CONTACT US 77
WARRANTY
ADA WARRANTY STATEMENT 79

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 6 of 80
INSTALLATION CHECKLIST
To ensure no part of the installation process has been overlooked, complete the checklist below.
Has an authorized True dealer or licensed installer inspected stainless steel surfaces
for imperfection?
(Cosmetic defects are covered by a limited 30-day warranty)
Have all packaging materials been removed?
Is the unit properly leveled with all leveling legs contacting the floor?
Has the water filter been installed? Has the water supply been turned on?
Have the water supply and drain connections been made?
Is the water supply temperature always between 40-100˚F (4.4-7.8˚C)?
Has the ice machine drain line been routed into an open drain with no more than 84"
(2,133.36 mm) vertical rise for 3/8" O.D. tubing and no more than 100’ (30.48 m) run?
Has the water supply been turned on?
Is the power cord plugged into a properly grounded three-prong outlet in accordance with all
applicable electrical codes?
Have all connections been checked for water leaks? If not, pour water directly into the ice
storage bin to ensure drain pump operation and inspect for leaks.
Were the ice maker and storage bin disinfected prior to use? If not, see “Sanitizing" (page 67).
Has the ice machine been turned on? During the initial fill, can you hear the water valve turn
on and see water filling the reservoir tank?
After the first ice cycle, did all 24 ice cubes fall into the bin during harvest?
Have the first two batches of ice been discarded?
Has the customer reviewed the unit’s operation in this manual?
Has the customer reviewed the schedule of maintenance of the machine?

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 7 of 80
15 INCH TRUE ICE®MACHINE MODELS
FINISHES
15" STAINLESS STEEL 15" OVERLAY PANEL
15" CUSTOM FINISH
HARDWARE
TUIADA-15-RS/LS-A~S TUIADA-15-RS/LS-A~O
TUIADA-15-RS-A~104-H04
CUSTOMIZE YOUR TRUE WITH
A VARIETY OF FINISH AND
HARDWARE OPTIONS AT
https://true-residential.com/custom/

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 8 of 80
NOTES

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 9 of 80
FEATURES OF THE TRUE ICE®MACHINE
OWNERSHIP
REFRIGERANT SAFETY & WARNING INFORMATION
SAFETY LABELS & LOCATIONS
BASIC SAFETY PRECAUTIONS & WARNINGS
PROPER DISPOSAL OF THE CABINET
CABINET LOCATION & SPECIFICATIONS
CONTACT US
OUTDOOR USE
SAFETY INFORMATION & OWNERSHIP
PRESERVE THE MOMENT®

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 10 of 80
SAFETY INFORMATION & OWNERSHIP
FEATURES OF THE TRUE ICE MACHINE
• Articulating, soft close hinge allows fully integrated,
flexible installations.
• Produces up to 75lb (34kg) of clear ice per day
with a storage capacity of 28lb (12.7kg).
• Bin Level Control for entertaining flexibility
(50%, 65%, 70%, 85%, 100%).
• Patented TruLumina®LED lighting gently illuminates
your product and allows you to choose from 14
different color options with the push of a button.
• Concealed digital control located behind toekick.
• Exclusive True Magna Scoop for easy storage
on door.
• Industry exclusive, standard built-in drain pump.
• External water filter kit included – rated up to
1250 gallons.
• Automatic cleaning system.
• All undercounter models UL rated for outdoor use.
• Environmentally friendly R290 refrigerant.
• Energy Star rated.
• Industry-leading True Warranty.
PERFORMANCE SPECIFICATIONS
*Maximum Ice Capacity (lbs/day) 75lb (34kg) / day
**Rated Ice Capacity (lbs/day) 75lb (34kg) / day
**Rated Ice Storage (lbs) 28lb (12.7kg)
**Rated Energy Consumption (kWh/lbs) 6.65 kwH / 100 lbs
**Rated Water Consumption (Gal/lbs) 24.2 Gal / 100 lbs
*Performance rated at 70˚F (21.1˚C) air / 50˚F (10˚C) water / 30 psig (206.8 kPa) water pressure
**Performance rated at 90˚F (32.2˚C) air / 70˚F (21.1˚C) water / 30 psig (206.8 kPa) water pressure

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 11 of 80
SAFETY INFORMATION & OWNERSHIP
OWNERSHIP
To ensure that your unit works properly from the
first day, it must be installed properly. We highly
recommend a trained refrigeration mechanic and
electrician install your True equipment. The cost of a
professional installation is money well spent.
Before you start to install your TRUE unit, carefully
inspect it for freight damage. IF DAMAGE IS
DISCOVERED, DO NOT INSTALL THE UNIT OR PUT
IT IN SERVICE. Notify True customer service, and
immediately file a claim with the delivery freight carrier.
TRUE is not responsible for damage incurred during
shipment.
For any questions about installation, please contact
your True dealer or True Residential Technical Service
at 844-746-9423 or TrueResidentialService@TrueMfg.
com. Please have your model and serial number
available.
WARNING! PROPER INSTALLATION
REQUIRES A CONNECTION TO
THE WATER SUPPLY, A DRAIN,
AND A DEDICATED ELECTRICAL
CIRCUIT. THESE CONNECTIONS ARE THE
RESPONSIBILITIES OF THE INSTALLER.
IMPROPER CONNECTIONS CAN RESULT IN
PERSONAL INJURY, PROPERTY DAMAGE AND
IMPROPER OPERATION. THE ICE MACHINE
MUST BE INSTALLED ACCORDING TO ALL
APPLICABLE NATIONAL, STATE AND LOCAL
CODES AND REGULATIONS.
REFRIGERANT SAFETY & WARNING
INFORMATION
This unit contains hydrocarbon refrigerant (R-290).
Please carefully and completely read all
safety labels and the warnings below:
DANGER! Risk of fire or explosion.
Flammable refrigerant used. DO NOT use
mechanical devices to defrost refrigerator.
DO NOT puncture refrigerant tubing;
follow handling instructions carefully. To
be repaired only by trained service personnel.
DANGER! Risk of fire or explosion
(flammable refrigerant used), consult
repair manual/owner’s guide before
attempting to service this product. All
safety precautions must be followed.
Dispose of properly in accordance with
local and federal regulations. Follow all
safety precautions.
CAUTION! Keep all ventilation openings
clear of obstruction in the appliance
enclosure or in the structure housing the
appliance.
INFORMATIONS DE SÉCURITÉ ET
D’AVERTISSEMENT CONCERNANT LE
FRIGORIGÈNE
Consultez l’étiquette de numéro de série à l’intérieur
de l’armoire pour connaître le type de réfrigération des
appareils. Pour une réfrigération aux hydricarbures
seulement (R290), voir ci-dessous
DANGER! Risque de feu ou d’explosion. Le
frigorigène utilisé est inflammable.
Ne PAS! utiliser des appareils mécaniques
pour dégivrer le réfrigérateur.
Ne PAS! percer les tuyaux de réfrigérant;
suivre scrupuleusement les instructions
de manutention. Les réparations doivent
être effectuées seulement par à un
technicien qualifié.
DANGER! Risque d’incendie ou d’explosion
(réfrigérant inflammable utilisé), consultez
le manuel de réparation/guide d’utilisation
avant toute tentative d’intervention
sur ce produit. Toutes les mesures de
sécurité doivent être respectées. Mettez
au rebut conformément aux règlements
fédéraux ou locaux. Respectez toutes les
précautions de sécurité.
ATTENTION! Éviter toute obstruction des
ouvertures de ventilation dans la pièce où
l’armoire est située ou sur l’armoire elle-
même.

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 12 of 80
SAFETY INFORMATION & OWNERSHIP
SAFETY LABELS & LOCATIONS
Your new ice maker has labels placed in specific
locations throughout the cabinet which identify
important safety information. Please take a moment
to familiarize yourself with the content and label
locations.
FIG. 1. Example of safety label locations. Not all labels or locations shown.

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 13 of 80
SAFETY INFORMATION & OWNERSHIP
INSIDE THE COMPRESSOR COMPARTMENTON THE REAR PANEL
BENEATH THE EVAPORATOR COVER’S TOP PANEL

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 14 of 80
BASIC SAFETY & WARNING
PRECAUTIONS
• Take care during operation, maintenance or repairs
to avoid cuts or pinching from any part/component
of the cabinet.
• Units may pose a tipping hazard while uncrating,
during installation, or when moving the unit.
• Ensure the unit is properly installed and located in
accordance with the Installation Instructions before
use.
• This appliance is not to be used, cleaned or
maintained by persons (including children) with
reduced physical, sensory or mental capabilities or
lack of experience and knowledge, unless they have
been given supervision or instruction.
• DO NOT allow children to play with the appliance
or climb, stand, or hang on the unit’s shelves to
prevent damage to the refrigerator and personal
injury.
• DO NOT touch the cold surfaces in the freezer
compartment when hands are damp or wet. Skin
may stick to these extremely cold surfaces.
• Unplug the ice maker before cleaning and making
repairs.
• Powering off the ice maker will not remove power
from all components (e.g., light circuit and drain
pump).
• DO NOT store or use gasoline, or other flammable
vapors and liquids, in the vicinity of this or any
other appliance.
• DO NOT store explosive substances such as aerosol
cans with a flammable propellant in this appliance.
• Keep fingers out of the "pinch point" areas;
clearances between the doors and cabinet are
necessarily small; be careful closing doors when
children are in the area.
• DO NOT use electrical appliances inside the food
storage compartments of the units unless the
appliances are of the type recommended by the
manufacturer.
NOTE: ALL SERVICING MUST BE
PERFORMED BY A QUALIFIED TECHNICIAN.
PROPER DISPOSAL OF THE CABINET
DANGER! RISK OF CHILD
ENTRAPMENT
Child entrapment and suffocation are not problems
of the past. Junked or abandoned appliances are still
dangerous, even if they will sit for "just a few days." If
you are getting rid of your old appliance, please follow
the instructions below to help prevent accidents.
Before throwing away your old ice machine:
Take off the door.
DANGER – Risk of fire or explosion.
Flammable insulation and/or refrigerant
used. Dispose of all in accordance with
local and federal regulations. Follow all
safety precautions.
DANGER – Risque de feu ou d’explosion.
Isolation et/ou réfrigérant inflammable
utilisé. Toujours mettre au rebut
conformément aux règlements fédéraux
ou locaux. Respectez toutes les
précautions de sécurité.
SAFETY INFORMATION & OWNERSHIP

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 15 of 80
CABINET LOCATION &
SPECIFICATIONS
For more information regarding the installation
location or cabinet specifications, please see “Prior to
Installation" starting on page 17.
• Appliance is Certified to NSF Standard 12.
• Appliance is UL rated for outdoor use.
• Appliance is not suitable for an area where a
pressure washer or hose may be used.
• Ensure the location will provide adequate
clearances and sufficient airflow for the cabinet.
• Ensure the power supply for the cabinet matches
the cabinet specification sheet or cabinet data plate
and is within the rated voltage (±5%) Also, ensure
the amperage rating of the circuit is correct and the
circuit is properly grounded.
• The cabinet should always be plugged into its own
individual dedicated electrical circuit. The use of
adapter plugs and extension cords is prohibited.
CONTACT US
For any questions about installation, please contact
your TRUE dealer or TRUE Residential Technical
Service. Please have your model and serial number
(see serial label location below) available so we can
better assist you with your service- or parts-related
inquiries.
Customer Service
Phone: [phone]
[e-mail]
Warranty Department
Phone: [phone]
[e-mail]
Technical Service Department
Phone: [phone]
[e-mail]
SERIAL LABEL LOCATION
Your serial label contains important information such
as your model and serial number. The label is located
on the upper left interior wall.
OUTDOOR USE
All True undercounter ice machines are rated for
outdoor use.
• The unit must be covered or otherwise protected
from direct exposure to rain.
• For the safest possible outdoor installation, build
the unit into an undercounter kitchenette area
within stone, brick, wood, etc.
• If the unit is expected to be exposed to low air
temperatures for a prolonged period of time,
please turn the unit off and winterize the unit.
See “Winterizing" (page 71).
NOTICE! DO NOT ALLOW THE ICE
MACHINE TO BE EXPOSED TO
TEMPERATURES BELOW 32˚F (0˚C)
WITHOUT WINTERIZING THE UNIT
AS THIS WILL CAUSE ANY WATER IN THE
MACHINE TO FREEZE. FAILURES CAUSED BY
EXPOSURE TO FREEZING TEMPERATURES ARE
NOT COVERED BY THE WARRANTY.
SAFETY INFORMATION & OWNERSHIP

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 16 of 80
NOTES

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 17 of 80
PRIOR TO INSTALLATION
ADA-COMPLIANT INSTALLATION ROUGH OPENING & PLAN VIEWS
[32" (813 MM) OPENING]
OPTIONAL INSTALLATION ROUGH OPENING & PLAN VIEWS
[34-1/2" (877 MM) OPENING]
CUSTOM OVERLAY PANEL SPECIFICATIONS
CUSTOM OVERLAY PANEL INSTALLATION
ELECTRICAL SAFETY & INSTALLATION
PRESERVE THE MOMENT®

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 18 of 80
PRIOR TO INSTALLATION
ALLOWABLE AIR TEMPERATURES
Air Temperature Water Temperature Water Pressure
Minimum 40˚F (4.4˚C) 40˚F (4.4˚C) 20 psig (1.4 bar)
Maximum 100˚F (37.8˚C) 100˚F (37.8˚C) 80 psig (5.5 bar)
Avoid running
wires or
plumbing in this
area.
SURROUNDING CABINETRY SURROUNDING CABINETRY
9"
(228.6 mm)
16"
(406.4 mm)
9 11/16"
(233.1 mm)
FRONT VIEW OF CABINETRY OPENING
ANTI-SWEAT FOAM END PANELS
When installing two or more True units side-by-side,
be sure to leave at least a 5/8" (15.88 mm) gap
between the cabinets, or install foam pads between
the cabinets and on any side without this gap, to
prevent moisture from developing on applications.
If installing anti-sweat foam end panels, True
recommends applying a panel to each of the
units being joined together. To order foam pads,
contact our parts department at 844-849-6226 or
[e-mail].
WATER LINE, DRAIN LINE, AND POWER CORD
LOCATIONS
The ice maker must be installed with adequate
clearance for water and drain connections at the rear
of the unit. For plumbing specifications, please see
“Plumbing Requirements & Installation” (page 36).
ROUGH
OPENING
HEIGHT
32" min
(813 mm)
ROUGH
OPENING
WIDTH
15" min
(381 mm)
ROUGH
OPENING
DEPTH
24" min
(609 mm)
ADA-COMPLIANT INSTALLATION
ROUGH OPENING & PLAN VIEWS
[32" (813 MM) OPENING]
7 15/32"
190mm
4 29/32"
125mm
2 3/8"
61mm
1 23/32"
44mm
POWER CORD
2 9/32"
58mm
WATER LINE
3 21/32"
93mm
DRAIN LINE

ADA HEIGHT 15"TRUE ICE®MACHINE INSTALL GUIDETEC_TM_157 REV. B EN 08/22/2022 Page 19 of 80
14 7/8"
377mm
31 7/8"
810mm
22 13/16"
580mm
3 23/32"
95mm
23 19/32"
599mm
15/16"
24mm
20 1/4"
514mm
16 29/32"
429mm
38 1/32"
966mm
90°
PRIOR TO INSTALLATION
PLAN VIEW DIMENSIONS
STAINLESS STEEL DOOR
STAINLESS & FINISHED SOLID UNITS
Dimensions may vary by ± 1/8" (3.2 mm)
CUSTOM FINISH (DSK)
TUIADA-15-RS-A~104-H04TUIADA-15-RS/LS-A~S
SIDE TOPFRONT

TRUE RESIDENTIAL®P#829074 TEC_TM_157 REV. B EN08/22/2022Page 20 of 80
SIDE TOPFRONT
TUIADA-15-RS/LS-A~O
PRIOR TO INSTALLATION
SOLID OVERLAY UNITS
PLAN VIEW DIMENSIONS*
SOLID PANEL-READY DOOR (OP)
NOTE: Unit shown with overlay panel provided by others.
14 7/8"
377mm
31 13/16"
808
3 29/32"
99
3 27/32"
97mm
23 1/2"
597mm
22 3/4"
578mm
16 7/8"
429mm
38"
965mm
OVERLAY EXACT WITH REG LEGS
08/15/22
Dimensions may vary by ± 1/8" (3.2 mm)
*Depth measurement includes 3/4" (19 mm) thick panel (not provided by True)