Truth Hardware Sentry II User manual

Sentry IITM
Made in USA
An FKI Industries Company
700W est Bridge Street
Owatonna,MN 55060
www.truth.com
techserv@ truth.com
Form 90063R2 Window or Light Skylight
Motorization System
Installation Instructions

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Danger:To help prevent severe personalinjury or death:
xRead and understand instructions completely before beginning
installation.
xWiring must be installed by a qualified electrician according to
local and National Electrical Codes (N.E.C.)
xDisconnect main power before beginning installation!Verify
that power is OFF at the main breaker or fuse panel by testing
with a voltage meter that you know is working correctly.
xConnect power only after motor connections and settings are
verified.
xThis equipment does not provide a method to shut offpower,
and should be connected to a dedicated breaker or fused
power circuit capable ofproviding 1ampat 120VAC ofpower
per window unit.
xThe screen interlock MUST be correctly installed and is a
required part ofthe power window system.It is intended to
helpprevent injury that could result from reaching into the
window area during operation.The correct installation ofthe
screen interlock is the responsibility ofthe installer.(The
screen interlock is not required on windows and skylights
installed more than 8feet above the floor.)
xDo not allow children to operate the wall push buttons or
remote control transmitter(s).
AdditionalSafety Guidelines
xWhen connecting the Sentry II system to accessories,read the
installation instructions supplied with each accessory before
beginning installation.
xThe Sentry II system must not be used on windows intended
to meet egress codes.
xThe Sentry II system is intended for indoor use only,with
screens in place.
xSave ALL instructions.Additional copies can be downloaded
offofour website at:truth.com\technicalsupport
xInstaller –please be sure to give ALL instructions to the
homeowner once installation is complete.

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[
What you should know before starting.... 4
Parts List .................................................... 5
Planning...................................................... 6
Inspect Windows........................................ 7
Battery Backup .......................................... 8
Motor Installation ...................................... 9
Controller Installation ............................... 14
Main Wiring Diagram ................................. 17
Normal Operation....................................... 20
Rain Sensor................................................ 21
HPI............................................................... 22
Power Blind Control .................................. 23
Common Problems .................................... 24
System Reset ............................................ 26
Service ....................................................... 27
Status Light Code ...................................... 28
Control BoxCut-Out Template ................. 29
Regulatory Compliance............................. 30
Getting Started
Set Up
Installation
Troubleshooting
Table of Contents
Operation
Accessories
Additional Info
Preparation

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Supply Voltage Note: The supply voltage range for the Sentry II power window
system is very flexible to accommodate supply voltages available from many
different countries. The input (supply) voltage range is 90 to 264VAC at a
frequency range of 47to 440 Hz. For practical purposes, the supply voltage
referenced in this document is 120 volts at 60 Hz commonly used in the United
States.
Operating Environment: The control unit must be located in a dry environment
which includes protection from condensation. The operating temperature range
must be maintained between 140ºF (60ºC) to -5ºF (-20ºC).
Be sure the motor system will fit in your application: The Sentry power
window system is intended to fit onto casement, awning and skylight hardware
manufactured by Truth Hardware only. In many cases you will be able to identify
our hardware by our logo ( ) somewhere on the hardware. When in doubt, the
best way to tell is if the spline adaptor fits onto the operator stem in place of the
crank handle – see Motor Installation step 2 .
The Sentry II power window will not work in the following applications:
xFitted to any type of jalousie window
xFitted to any type of door
xFitted to any type of cable controlled window system -Such as those
manufactured by Clearline or Ultra-Flex
xFitted to any type of in-swing window
xFitted to any type of manual skylight hardware manufactured by Veluxor
Roto
Any use of the Sentry II power window system not approved by Truth
Hardware is at the user’s own risk.
Be sure the motor system is compatible with your application: It is
important to understand that the design parameters of the Sentry II power
window system are predicated on a properly functioning manual window system.
This includes the rotary operators and hinges installed on the window. It is the
responsibility of the window manufacturer and/or the window specifier to insure
the window size and weight fall within the specifications of the manual hardware
system installed on the window. If the window size and/or weight fall outside of
the hardware specifications, the motor system may not function properly. If the
window carries an AAMA (American Architectural Manufacturers Association)
label chances are the window system meets all hardware requirements.
However, if the window does not carry an AAMA label you may want to contact
the window manufacturer to verify the windows have been manufacturer within
the hardware manufacturer’s specifications -especially if the window size is
unusually large and/or of unusual proportions.
What You Should Know Before Starting

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Parts list Part number
1. Motor Cover 12490.XX (not part of kit)
2. Control unit cover plate 12488
3. Wall mounted control unit 12592
4. Mounting bracket – Window *
5. Mounting bracket – Skylight ** Parts 4 thru 13are in
6. Push on fastener hardware pack 12492
7. Isolation grommet
8. Screws
9. Screen interlock
10. Rain sensor Replacement part #22123
11. Terminal block
12. Strain relief
13. Spline adapter and wrench
14. Motor unit 12547.00.0001
Installation instructions (not pictured) 90063
*Window bracket may look slightly different.
**Skylight bracket is not included with all kits.
XX Indicates a color selection
Note:
xNo wire is included. See wiring diagram on page 17 for wire requirements.
xTo replace broken parts, please go to www.truth.com/technicalsupport
Getting Started

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Planning
Important: If you are not the homeowner,it is important to contact the
homeowner and discuss how they want to control a group of windows and/or
skylights. It may be very difficult to change the installation to meet the
homeowner’s desires once installation is complete.
Please consider:
xIf installing more than one power window system, each motorized window
must have its own control unit. If there are multiple windows and/or
skylights installed and it is desired to have a single control point for all
windows and skylights, the wireless RF remote control will give you this
option. Since the remote control uses RF communication technology it is
not restricted to line-of site limitations. (See remote control operating
instructions for more information - also available at
truth.com/technicalsupport)
xThe control unit will give convenient wall mounted control only for the
window connected to it. If the wall mounted control is not intended to be
the primary means of control you may want to consider mounting it in a
remote, out-of-the-way location.
xAll Sentry II control units are Remote Control enabled. This allows you the
convenience of adding an optional remote control at any time.
xIf you are installing the motor system onto a window that has manual locks
be sure the locks are unlocked manually before attempting to open.
Power sash locks are an available option for some windows.
xThe Sentry II power window system does not have manual override in
case of a power outage. If it is important to be able to close the windows
without power, consider installing a battery back-up system.
xThere are a number of other control options available:
oRemote Control Has Built-in Thermostat - For those applications
where it is desirable to open and close your windows or skylights
based on temperature, please be aware that the optional remote
control has a built-in thermostat. Just set the temperature and
place the remote in the area where you want the temperature
controlled.
oRain Sensor - A rain sensor comes standard with each unit. If you
choose to install the rain sensor option, each control unit needs a
separate rain sensor. Consult main wiring diagram for wiring
requirements if used. List max dist.
oPower Sash Locks - The optional power sash locks require
additional wires to be run from the control unit to the window.
Consult main wiring diagram for wiring requirements if used.

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oPower mini blinds - The Sentry II control unit is capable of
controlling power mini blinds (supplied by others) in addition to the
window motor and sash locks. See page 23 for additional
information. Consult main wiring diagram for wiring requirements if
used.
oWindow status feedback - The Sentry II control unit is capable of
providing window position feedback (open or closed). See page 23
for additional information. Consult main wiring diagram for wiring
requirements if used.
oIntegrated control with other control systems - The Sentry II
power window system can be integrated with other automated
control systems. Some examples are home automation systems,
thermostats and security systems. See page 22 for additional
information. Consult main wiring diagram for wiring requirements if
used.
xEach control unit requires 1 amp of power at 120 VAC.
xPlan your wiring routes carefully. Low voltage wires must not be run
parallel to high voltage wires. Be sure to use shielded, twisted pair wiring
in electrically noisy environments.
Set Up
Inspect Windows
The windows and/or skylights must operate correctly and smoothly. Lubrication
or cleaning of hardware may be required. This motor system will not operate
correctly if the manual hardware is not functioning properly.
Important Skylight Information:
xWhen installing the Sentry II motor on a skylight,
the skylight lid must weigh less than 40 lbs. at the
chain. A hand crank should be used to verify the
skylight operates smoothly.
xWhen installing on a skylight, the motor system will
only fit the angle drive model manufactured by
Truth Hardware shown in step 3. Verify the
skylight operator you have looks like the one
shown in step 3.
Skylight lid must
weigh less than
40lb (18 kg) at the
chain

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Battery Backup
Battery backup should be used to supply emergency power when operation of
the power window system must be maintained in the event of a power outage.
(Please note: A battery back-up is not required to provide memory back-up for
the Sentry II system.)
Truth recommends the use of a UPS (uninterruptible power supply) as a battery
backup. They are widely available through a variety of retail and commercial
outlets and are primarily used to supply emergency backup for computer
equipment. (Truth Hardware is not a supplier of battery back-up systems.)
To determine the proper VA rating for a UPS, take 50 watts and multiply by the
number of windows and/or skylights to be backed up by a given UPS. Below is a
list of the manufacturers who produce uninterruptible power supplies which we
have approved as compatible with our power window systems.
Powerware
Forum III
8609 Six Forks Road
Raleigh, NC 27615
[phone]
[phone]
www.powerware.com
American Power Conversion
132 Fairgrounds Road
West Kingston, RI 02892
[phone]
[phone]
www.apcc.com
Tripp Lite
1111 West 35th Street
Chicago, IL 60609
[phone]
www.tripplite.com
Minuteman (brand)
1455 LeMay Drive
Carrollton, TX 75007
[phone]
[phone]
www.minuteman-ups.com

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Installation
Up
Motor Installation
Note: Window operators are usually mounted to the bottom sill of the window.
Occasionally the operator will be mounted on the side jamb of an awning or
casement window and also occasionally to the head of a hopper window. These
are all acceptable applications provided the window opens and closes smoothly
throughout its full range of motion. Be sure the motor system is mounted
securely to the window in these applications.
1. Test hand crank
a. Determine the direction of hand crank rotation to open the window as
either Clockwise or Counter Clockwise (when facing the window operator).
b. Circle the direction to OPEN below. (This information will be needed for
proper system setup in Step 5.):
Note: The window or skylight can be in any position while installing the Sentry II
motor. However, leaving the window or skylight partially open is helpful in testing
system operation. When power is supplied to the motor for the first time, the
control system is programmed to close the window. A closing window upon
power-up will therefore confirm that the motor is receiving power and wiring
polarity is correct. If the window is closed during motor installation, a short
noticeable hum will confirm that the window is receiving power.

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2. Install adapter
Before installing the spline adapter determine how the adapter should be applied
to the type of window operator that you have.
If your window operator is similar to the picture shown below (some operators
may have the worm on the other side of the operator case) please switch the set
screw to the hole at the opposite end of the adaptor before installing on the
operator shaft. For all other operators, apply the adapter as it was shipped to
you.
If the operator looks
similar to the one
shown on the left
please move the
set screw from the
hole that it was
installed in for
shipping to the
open hole at the
opposite end of the
adaptor
After installing the spline adapter (B) onto operator
shaft, tighten set screw with wrench (A).
NOTE:Be sure the set screw is fully seated into the
operator shaft groove.
3. Choose wire location
Plan wire exit location on window for
xOperator motor
See figure 3a below for casement and awning windows and Figure 3b for
skylights
Note: Be sure the window width will accommodate the motor width. See
Fig.s 3c & 3d below for finished dimensions.
xPower sash lock (if used)
Consult power sash lock installation instructions
xPower mini blinds (if used)
Consult power mini blind installation instructions
A

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Figure 3a
Note: The placement information above
are guidelines only. In some cases it is
better to do a trial fit of the motor onto
the operator. Hold the motor square and
check both sides while looking for
interference between the motor housing
and operator housing.
Figure 3b
Figure 3c
Finished dimensions of motor system applied to a casement or awning window.
Figure 3d
Finished dimensions of the WLS motor system applied to a skylight window.

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4. Mount the motor
a. Slide motor over spline adapter (B).
b. Insert the isolation grommet (D) into the mounting bracket where it
best lines up with the motor mount post.
Note: If a number of mounting positions are provided by the bracket,
use the one which provides the best alignment with the window frame.
c. Secure motor with bracket (C).
Note: In window applications two screws should be used when
mounting the bracket (C) to wood or plastic window frames.
d. Slide the push-on fastener (E) over the motor post to secure the
motor to the bracket and window casing.
W arning: The push-on fastener is required for safety. Failure to install
the fastener (E) can cause the motor to become detached and fall from
window.
Window Mount
Sheet metal screws: (2) #8 x 5/8” Ph PH
Skylight Mount
Machine screw : (1) #12-24 x 1” Ph PH
5. Align and tighten collar
Align motor to window and tighten
set screw in black plastic alignment
collar (F) with wench (A).
W arning: Do not over tighten. Damage
will occur to alignment collar if it is
tightened excessively.
A
B
B

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6. Install screen interlock!
Install screen interlock (G) to the
face of the screen frame as shown
using the supplied pan head
screw (H). Refer to Main Wiring
diagram for connection
information.
WARNING: The screen interlock
must be installed on windows or
skylights less than 8ft from the floor.
It is intended to prevent personal
injury and/or window damage during
operation Self threading machine screw: #6-32 x 3/8” Ph PH
7. Secure wires and *install cover
a. Connect motor wires per wire
diagram (see page 17) and
secure with tape.
b. Install the motor cover using
the 6X3/8 PH screw (I) found
under cover button (J).
*WARNING: Use of a longer screw ()
will damage the motor and void the
warranty Use only the screw provided
for the motor cover (No. 6-32X 3/8
Phillips pan head machine screw).
J*

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Controller Installation
1. Prepare wall for control unit
Note:A controlunit isrequired for each motorized window. Connecting two
or more window motors to one control unit will overload and damage the control
unit and void the warranty. Multiple windows can be controlled from a single
control point via the optional RF remote control.
Important: The control unit is supplied with a protective cardboard shield to
protect the delicate control circuits from construction debris during the “rough-in”
building phase. Depending on the severity of construction debris expected at the
construction site, additional shielding may be required. Sealing the unit with duct
tape or some other means until the final wiring phase may be required.
If the install location already has a finished wall with unexposed studs, jump
ahead to page 15 and follow steps for “Finished Wall.”
Open Wall: Step 1
Locate the desired mounting
location for the wall control unit.
Mount control box onto the selected
wall stud with screws (not included)
at the desired height. Using the
template provided on page 29, mark
and cut the prescribed hole in wall
board for the intended application.
Open Wall: Step 2
Route and install wires - Route low
voltage wires from motor location
(including any accessory wires, such
as rain sensor, power blind, etc...) into
control switch opening. (See main
wiring diagram on page 17 for
complete wiring specifications.) Route
appropriate high voltage wire and
select an inlet on control box which
works with the selected orientation.
Remove knock-out and install strain
relief provided. Pull 120 VAC wiring
into control box through strain relief.
Skip “Finished Wall” steps 1 and 2.
Advance to page 16.
Break off
tabs (4)
Strain
Relief

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Finished Wall: Step 1
Locate the desired mounting location
for the wall control unit. Verify the
location of interior wall studs before
selecting the mounting orientation of
control box.
Using the template on page 29 of this
instruction booklet, mark and cut wall
opening. (Cutout size is 3 7/8 inches
Wide X 4 1/8 inches High) Note that a
portion of the wall box is hidden inside
the wall cavity, and that the box and wall
plate can be mounted in any direction
required.
Finished Wall: Step 2
Install Control Box
a. When installing the box after
the wall is finished the
mounting wings should be cut
off and discarded.
b. Insert control box into wall
opening.
c. Secure box to wall by
tightening clamp screws.
The wall clamps engage the wall
automatically as the screws are
tightened.
d. Route low voltage wires from
motor location (including any
accessory wires, such as rain
sensor, power blind, etc...) into
control switch opening.
See main wiring diagram on page
17 for complete wiring
specifications. Route appropriate
high voltage wire and select an
inlet on control box which works
with the selected orientation.
Remove knock-out and install
strain relief provided. Pull 120
VAC wiring into control box
through strain relief.
Clamp screws
Cut Off
Mounting
Wings
High
Voltage
Wires
Wall Box
Installed.
Use template located on page 29 to mark
cutout location and cut as required.
Orientation can be rotated if desired
Low
Voltage
Wires

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Danger: Power supplied to high voltage (120VAC) wiring should be
disconnected at main breaker panel or through other means. This motor control
will need 1amp of current at 120VAC.
Note:
xInstallation must meet local and national electrical codes.
xRefer to main wiring diagram for wire size and type requirements.
xPlan your wiring routes carefully. Low voltage wires must not be run parallel to high
voltage wires.
xBe sure to use shielded, twisted pair wiring in electrically noisy environments.
4. Connect Wires per wire diagram
Remove protective cardboard shield. Connect low voltage wires for operator
motor and all accessories to the control unit as diagramed on the main wiring
diagram (page 17). See terminal blocks 1 thru 5. (Do not apply power until step
7!)
Note:
1. Terminal blocks are rated for 16 to 20 gauge solid core wire. If wire runs are such
that wire sizes exceed 16 gauge, wire must be spliced down to a 16 to 20 gauge wire
before connection to terminal blocks. Keep reduced wire size length to a minimum
length. Use solid core wire only for connection to the control unit! Do not use
stranded wire.
2. Install and connect optional power sash locks at this time if used. Consult installation
instructions supplied with lock for proper installation.
5. Set Function Dip Switches
The purpose of setting the dip switches is to properly configure the electronic
control system to the type of window and window accessories to be controlled.
(See S2 on wire diagram)
1
2
34
5
6
on
off
1 – Must stay set to “on”
2 – Motor Application:
If the motor is installed on a window, set
to “off”
If skylight, set to “on”
3 – Drive motor direction to open (from Step 1)
CW =“off” OR CCW =“on”
4 – Motorized Blinds:
No Blind present =“off”
Blind connected =“on”
5 & 6 – Motorized Locks
No Locks =5 & 6 both “off”
One Lock =6 “on” & 5 “off”
Two Locks =6 “off” & 5 “on”
Note: Dip switch settings must be made with 120volt supply disconnected.

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Grey
Green
Grey
Grey
Grey
Green
Green
Green
White
White
White
Grey
Grey
Red
Black
Blue
Blue
Blue
12
10 7
5
4
Motor
Lock 1
Lock 2
Red
Black
Red
Black
Screen Interlock
Red
Black
Black
Black
Jumper
(factory installed)
See Step 5
+ -Blind motor
+
-
S2
S1
12
34
5
6
on
off
HPI "open"
J1
Rain Sensor
White
White
S2
1
2
34
5
6
on
off
1
-
Must stay set to "on"
2
-
Motor Application:
Window application = "off"
Skylight application = "on"
3
-
Drive motor direction to Open:
CW ="off" Or CCW = "on"
4
-
Motorized Blind:
No Blind present = "off"
Blind connected = "on"
5&6
-
Motorized locks:
No locks = 5 & 6 both "off"
One lock = 6 "on" & 5 "off"
Two locks = 6 "off" & 5 "on"
Function Settings for Dip Switches:
Wire Size
(Class 2)
Total distance from
Control to farthest
motor or lock
18 AWG
*14 AWG
*12 AWG
50 ft (15m) Max.
100 ft (30m) Max.
150 ft (60m) Max.
Solid Core Wire Recommended.
Refer to Class 2 codes
*See Step 4,Note 1
Earth Ground for accessories
Main Wiring Diagram
Open
Close
Status
+
-
HPI "close"
Grey
White
Rain Sensor wiring :
22-2 shielded, twisted pair
Up to 50 ft (15m)Max.
HPI Open, HPI CLose & Status wiring :
18-2 twisted pair
Up to 150ft (60m)Max.
Note:Twisted pair becomes more
important in noisy environments

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6. Connect power wires
Connect supply voltage wires (120 VAC)
to the wire harness and connector as
shown.
Danger: to avoid possible electric shock
power must be shut off at the main breaker
until installation is complete.
7. Plug in and install cover plate
Plug in the ribbon cable from
the wall plate onto control
board (See No. J1 on main wiring
diagram, page 17)
Note: Orientation of plug is critical
to correct operation of wall switch
and LED indicators. See note in
adjacent diagram.
Helpful Hint: The cover plate is only available in one configuration and color.
The cover plate can however, be painted or wall paper can be applied to change
its appearance.
Ribbon Cable has a shiny side
with silver traces and a dull side
with green traces. Install with
dull side (green traces) facing
towards you as shown.

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8. Apply power
Apply power to the control unit
Note: Upon power-up the window
should close. (If window is closed,
motor will momentarily hum.)
If the window opens refer to the
window crank direction in step 1 and
dip switch settings in step 5.
xDisconnect power
xChange dip switch 3 on S2
(Refer to step 5.)
xReapply power
The window should now close.
Note: Do not disconnect power while
the window motor is running.
9. Program remote control*
If optional remote control was purchased, it can now be programmed to the
control unit. Refer to set-up instructions included with the remote control.
*If the installation does not include a remote control, skip to step 10.
10. Establishing operating memory
Press “Open” button.
Please note:
xUpon pressing the open button for the very first time after original
power up, the unit will automatically run through an initialization
cycle, fully opening and closing the window (this may take up to 3
minutes depending on application).
xDuring this time the switch face plate will display a “Red” LED.
xThis cycle is necessary for the unit to establish its operating
parameters which will be stored in permanent memory.
xOnce permanent memory is established it is unaffected by loss of
power of any duration.

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Normal Operation
Note: If the window has manual locks the window must be unlocked before
motorized operation.
Buttons located on wall switch:
To open:
xPress “Open” on either the wall switch or the remote control to fully open
the window. If motorized locks are present they will function as part of
the window by unlocking and locking automatically.
Note: The full open position of a window will vary depending on
operating hardware and sash width. The typical open position is
approximately 70 to 80 degrees. Full opening can be achieved by
pressing the open button repeatedly once the window has stopped.
To close:
xPress “Close” on either the wall switch or the remote control to close the
window.
To stop the window in an intermediate position:
xPress the opposite button while the motor is running (such as pressing
“Close” while the window is opening) will stop the motor. The motor is
restarted by pressing either “Open” or “Close” again.
Status Light Indicator
xDuring motor operation the status light in the center of the wall plate will
be green to indicate normal operation. (See “Status Codes”on page
28 for more information.)
Status
Light
Open
Window
Or
Skylight
Close
Window
Or
Skylight
Open
Blind
Close
Blind