Turntide Hub 7 User manual

TURNTIDE FOR BUILDINGS

Hub 7

Automation Install Guide

TABLE OF CONTENTS

Contents

1. Product Overview 3

1.1. Turntide Hub 7 3

1.1.1. Dimensions 3

1.1.2. Left View 3

1.1.3. Right View 4

1.2. Turntide VRF Adapter 5

1.2.1 Dimensions 5

1.3. Turntide Enclosure 5

1.3.1. Parts List 5

1.3.2. Enclosure Drawings 6

2. Installation Requirements 7

2.1. Location Requirements 7

2.2. Environmental Conditions 7

3. Installation Instructions 7

3.1. Mounting the Turntide Enclosure 7

3.2. Installation - Hub Only 7

3.3. Connecting Power 8

3.3.1. Power Requirements 8

3.3.2. Powering with Turntide Enclosure 8

3.3.3. Powering Hub Only 9

3.4. Connecting Internet 9

3.4.1. Internet Connectivity 10

3.4.2. Connecting Ethernet with Enclosure 10

3.4.3. Connecting Ethernet Hub only 10

3.4.4. Using a Cell Modem 10

4. Connecting Equipment 11

4.1. IP Network 11

4.1.1. What Can Be Connected 11

4.1.2. How to Connect 11

4.1.2.3. Hub 7 11

4.1.3. Limitations / Cable Specications 11

4.2. RS-485 Network 11

4.2.1. What Can Be Connected 11

4.2.2. Wiring 12

4.2.3. How to Terminate 12

4.2.3.4. Turntide Hub 7 12

4.2.4. Limitations / Cable Specications 12

4.3. USB Network 13

4.3.1. What Can Be Connected 13

4.3.2. How to Connect 13

4.3.3. Limitations / Cable Specications 13

5. Installing Turntide VRF Adapter 14

5.1. Connecting Power 14

5.2. Network Conguration & Connecting to the Hub 14

5.2.1 Network & Cable Limitations 14

6. Initial Conguration (Quick Start Guide) 15

6.1. Connecting to the Hub Locally 15

6.2. Logging In 15

6.3. Initial Conguration / IP Setup 16

6.4. Conrming Cloud Connection 17

7. Turntide Stratup Troubleshooting Guide 17

7.1 IP Network Issues 17

7.2 VRV Discovery Issues 21

7.3 BACnet Discovery Issues 23

1. Product Overview

1.1. Turntide Hub 7

1.1.1. Dimensions

Dimensions in mm

1.1.2. Left View

2 1

# Label Description

1 COM 1 RS-232/422/485 Connects to an RS-485 network. Requires an

RS232/RS485 converter

2 COM 2 RS-232/422/485 Connects to an RS-485 network. Requires an

RS232/RS485 converter

3 USB 1

4 USB 2

5 USB 3

6 USB 4

7 MicroSIM For SIM Cards

8 Power Button Used to power on/off the hub

PIN RS232 RS422 RS485

1DCD TX- TX-/RX-

2RX TX+ TX+/RX+

3 TX RX+ NC

4 NC RX- NC

5GND NC NC

6 NC NC NC

7RTS NC NC

8CTS NC NC

9 RI/PWR NC/PWR NC/PWR

Connecting Pins for

COM 1 and COM 2

D-SUB Conn. 9P 90D(M) DIP

1.1.3. Right View

# Label Description

1 Chassis Grounding Screw Common system, grounding point

2 Display Port For troubleshooting purposes only

3 IP1 Connect an Ethernet (RJ45) cable to gain network access.

4 IP2 Connect an Ethernet (RJ45) cable to gain network access.

5 CAN Bus*

Serial communication bus standard that allows microcontrollers and devices to

communicate with each other.

*CAN Bus is not supported at this time.

6 Terminal Block Power Connect a 10-30 VDC power connector to provide power to your system

125 6

3 4

1.2. Turntide VRF Adapter

The Turntide VRF adapter is used to connect VRF systems directly to the Turntide Hub for monitoring and control.

1.2.1 Dimensions

4.13” x 3.54” x 1.00“

1.3. Turntide Enclosure

The prefabricated Turntide Enclosure is designed to safely hold Turntide equipment and accessories for easy installation

and networking. It is recommended the panels are used for all jobs.

1.3.1. Parts List

NEMA Type 1 / IP 30 Enclosure

5-Port 10/100Mbps Switch

7-Port USB Hub

24VDC DIN Rail Power Supply

DIN Rail Mount AC Receptacle

DIN Rail 120VAC circuit breaker

1.3.2. Enclosure Drawings

Note: Cradlepoint Cell router (if being used) should be mounted externally of the panel in a location with good cell service.

LARGE ENCLOSURE

MDR-60-24

USB HUB

(WHEN

NEEDED)

MSA

ROUTER

ONLOGIC K410

VRF ADAPTER

11.63

18.03

16.64

18.88

9.89

4.0000

3.5000

VRF ADAPTER

4.0000

3.5000

VRF ADAPTER

4.0000

3.5000

VRF ADAPTER

ONLOGIC K410

UT4

GND

UT4

GND

UT2.5UT2.5UT2.5UT2.5UT2.5UT2.5 UT2.5UT2.5UT2.5UT2.5 UT2.5UT2.5

ROUTER, USB HUB AND ETHERNET SWITCH

MAY RELOCATE TO THIS SPACE WHEN TOO

MANY SERIAL TERMINALS ARE REQUIRED

SERIAL TERMINALS FOR

HUB AND VRF ADAPTERS

DC POWER TERMINALS INCOMING LINE POWER

TERMINALS

IMACP01

SMALL ENCLOSURE

2. Installation Requirements

It is recommended that the Turntide Hub is always installed inside of a Turntide Enclosure or similar. Be sure to install the

Turntide Hub in a location that meets the requirements in 2.1 and 2.2 below.

2.1. Location Requirements

The Turntide Hub must be mounted in a clean, indoor area that is free from dust, water and direct sunlight. If not mounted

in a panel, the Hub should be in an environmentally maintained communications room.

2.2. Environmental Conditions

Maximum Vibration 5 Hz with 0.0002 G2/HZ

Altitude -15.20 m to 5,000 m (-50 ft to 16,404 ft)

Temperature -30 C to 70 C (-22 F to 158 F)

Humidity 10% to 90% (non-condensing) @ 40C

3. Installation Instructions

3.1. Mounting the Turntide Enclosure

The Turntide Enclosure is easily mounted on the wall using the four pre-drilled mounting holes located on the back of the enclosure.

Note: For proper installation all four mounting points must be used

Note: Make sure all four mounting points are properly attached to the wall using correctly rated wall anchors or expansion anchors.

Warning: Please insure the wall mounting locations are rated to hold the entire enclosure.

3.2. Installation - Hub Only

Turntide 7 Hubs purchased without an enclosure can be mounted using the included wall mount.

3.3. Connecting Power

3.3.1. Power Requirements

Warning: Electrical work is dangerous and should only be completed by a skilled and qualied person. All electrical

procedures must be carried out with the power supply shut off. Do not turn the power supply on until all

connections are made. Not doing so may result in electric shock.

3.3.2. Powering with Turntide Enclosure

The Turntide Enclosure is shipped with all required equipment power supplies and wiring completed. A 120VAC power feed

is required to be wired into the supplied breaker.

3.3.3. Powering Hub Only

12 VDC - 57 VDC

3.4. Connecting Internet

The Turntide Hub requires an active internet connection to connect to the Turntide Cloud. An ethernet

connection to an active internet line is required at the installation location to be connected to the Turntide

Hub. When using a local LAN connection the below port congurations are required to be completed by the

Network Administrator.

List of Ports to be Opened by IT

Destination Protocol Port

Required Egress Turntide Cloud MQTT TCP/8883

Required Egress Turntide Cloud SST TCP/3199

Required Egress Turntide Cloud HTTPS TCP/443

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TURNTIDE Hub 7 User manual

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