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Test Report No.: 14011186 001 Appendix 4 Page 28 of 31
Troubleshooting
If you are unable to connect your headset and mobile phone, please try the following:
Ensure your the battery is fully charged. Turn off your headset, and then turn it on again.
Ensure the headset is paired with your mobile phone.
Ensure your mobile phone’s Bluetooth function is activated. (For some phone models, a headset icon will appear on the phone’s screen.) Please refer to your mobile phone user
guide for specific instructions.
Ensure the headset is within 10 metres of your mobile phone and there are no obstructions, such as walls or other electronic devices, in between.
If the above suggestions do not solve your problem, please recharge the headset and remove your mobile phone battery for a while. Then start pairing again.
The i.Tech Arrow I Headset is compliant with and adopts the Bluetooth Specification Version 1.2 Class 2. However, interoperability between the headset and other Bluetooth-enabled
products is not guaranteed because it depends on compatibility. For more information on the compatibility between the headset with other Bluetooth-enabled products, please check with
the respective manufacturer or visit http://www.itechdynamic.com