Twin-Star International home CFS-300-BLK User manual

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Distributed by • Distribuido por • Distribué par • Twin-Star International, Inc; Delray Beach, FL 33445
Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine
Warning: This is an unvented, electric appliance.
DO NOT attempt to burn wood or manufactured
relogs in or on this appliance or grate.
Advertencia: Este es un aparato eléctrico sin
ventilación. NO intente quemar leños fabricados ni
madera dentro o sobre este aparato o su parrilla.
Avertissement : Il s’agit d’un appareil électrique
non ventilé. NE PAS tenter de faire brûler du bois
ou des bûches fabriquées dans l’appareil ou sur
la grille.
MODEL/ MODELE/ MODELO:
CFS-300-BLK

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1. Read all instructions before using this appliance.
2. is appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this
appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from the
front of this appliance. WARNING: In order to avoid overheating, do not cover the heater.
3. CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are nearby.
4. e appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction.
5. Always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug or aer the appliance malfunctions, or if it has been dropped or damaged in
any manner.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order to avoid
a hazard.
8. Do not use outdoors.
9. is heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it may
fall into a bathtub or other water container.
10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from trac areas and
where it will not be tripped over.
11. To disconnect this appliance, turn controls to the o position, then remove plug from outlet.
12. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or re, or damage
the appliance.
13. To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on so surfaces, like a bed, where opening
may become blocked.
14.is appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or ammable liquids are used
or stored. is replace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be hung
in the area of it.
15.Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause re, electric shock
or injury to persons.
16. is heater is for use on 120 volts. is product is equipped with a polarized plug (one blade is wider than the other blade). To reduce
the risk of electrical shock, this plug will t into a polarized outlet only one way. is is a safety feature. If you are unable to insert the
plug into the electrical outlet, try reversing the plug. If the plug still does not t, contact a qualied electrician.
17. Always plug heaters directly into a wall outlet/ receptacle. is heater is for use on 120 volts. Never use with an extension cord or
relocatable power tap(power strip).
IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical shock, and injury
to persons including the following:

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GETTING STARTED
1. e serial number is located on the back of the Fire Cube, the serial number is necessary for product
warranty registration and customer service.
2. Go to www.tsicustomerservice.com for product warranty registration. For registration use the MODEL
NUMBER: CFS-300-BLK. If you are unable to complete registration save your proof of purchase for
warranty purposes.
PRODUCT SPECIFICATIONS
VOLTAGE 120VAC, 60 Hz
AMPS 12.5 Amps
WATTS (max.) 1500 Watts
([phone]
www.tsicustomerservice.com
SN #:AC-XXXXX-X
Date Code/ Code de Date/ Código Fecha:
SEE OWNERS MANUAL FOR SERVICE DETAILS
WARNING: DISCONNECT POWER BEFORE CLEANING OR SERVICING
CAUTION:
HIGH TEMPERATURE, RISK OF FIRE, KEEP ELECTRICAL CORDS, DRAPERY,
FURNISHINGS AND OTHER COMBUSTIBLES AT LEAST 3 FEET(0.9M) FROM
THE FRONT OF THE HEATER AND AWAY FROM THE SIDE AND THE REAR.
CAUTION: RISK OF ELECTRICAL SHOCK
DO NOT OPEN NO USER
SERVICEABLE PARTS INSIDE
CUIDADO: EL RIESGO DE CHOQUE ELÉCTRICO,NO ABRA.
NO HAY PARTES DE SERVICIO PARA EL USUARIO EN EL INTERIOR.
(0.9M) DEL FRENTE DEL CALENTADOR Y LEIOS DE LA PARTE POSTERIOR.
PAÑERÍA,MOOBILIARIO Y OOTROS COMBUSTIBLES POR LO MENOS 3 POES
CUIDADO:
LA TEMPERATURA,RIESGO DE INCENDIO,GUARDA CORDONESÉCRICOS,
AVISO: DESCONECTE LA ENERGÍA ANTES DE APOYARSE O REPAARA.
VERA A DUENOS MAÑUALES PARA LOS DETALLES DEL
SERVICIO
VOIR LE MANUEL DU PROPRIÉTAIRE POUR LES DÉTAILS
SUR L’ENTRETIEN ET LA RÉPARATION
DÉBRANCHEZ L’APPAREIL AVANT DE NETTOYER OU
TEMPÉRATURE ÉLEVÉE,RISQUE DEFEU,GARDEZ LES
AVERTISSEMENT:
AVERTISSEMENT:
TIBLES À AU MOINS 0.9M(3 PIEDS) DE LA PARTIE FRONTALE DE L’APAREIL DE
RISQUE DE CHOC ÉLECTRIQUE NE PAS OUVRIR AUCUN
ENTRETIEN DES PIÈCES INTÉRIEURES PAR L’ UTILISATEUR
AVERTISSEMENT:
EFFECTUER L’ENTRETIEN OU LA RÉPARATION.
CORDONS ÉLECTRIQUES,DRAPERIES,MEUBLES ET AUTRES MATIÈRES COMBU-
CHAUFFAGE ET ÉLOIGNÉS DES CÔTÉS.
ELECTRIC FIREPLACE MODEL
220391
CFS-300-BLK
VOLTS AMPS H
Z
120V ~ 12.5 60
Twin-Star International, Inc.
www.twinstarhome.com
Made In China
Back of the Fire Cube
Serial Number
Model Number
CARE AND MAINTENANCE
Clearance To Combustibles
Keep electrical cords, drapery, furniture and other combustibles at least 3  (0.9 m) from the front of the heater
and away from the sides.
Cleaning Trim
Clean the metal trim using a so cloth, slightly dampened with a citrus oil-based product and bu with a so,
clean cloth. DO NOT use brass polish or household cleaners as these products will damage the metal trim.
Purchase citrus oil-based products at a hardware store.

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OPERATION INSTRUCTIONS
Control Panel Location
Control Panel
Power Switch
e Power Switch supplies power to
all of the functions of the Fire Cube.
Turning on the Power Switch will
turn on the ame eect.
750W
Low heat setting, 750 Watts.
1500W
High heat setting, 1500 Watts.
0
Heater o
Heater Settings
e power Switch must be in the ON position to
use the heater.

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BULB REPLACEMENT
Clear, 40-watt, E12 socket base light bulb
(candelabra base, B bulb).
Tools Required for Assembly
Phillips Head Screwdriver
3. Pinch this spring clip to loosen.
Gently turn and pull the rubber
grommet of the motor sha.
Pull
Pull
Light bulb retaining spring
1. Loosen the Phillips head screws and
open the back panel.
2. Open the back panel to access
light bulb
4. Pull away the bulb retaining
spring, unscrew the old bulb,
and replace with a new 40w
candelabra bulb.
Flame Generator
Drive Motor
Light bulb
spring clip
rubber
grommet

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TROUBLESHOOTING GUIDE
Problem Root Cause Corrective Action
1. No power. 1. Power cord was not plugged into
the outlet.
1. Check that unit is plugged directly into a standard 120 volt outlet.
2. Fire cube does not
turn on manually.
2a. No incoming power from the
electrical wall socket or switches.
2b. Improper operation.
2c. Defective switch
2a. Check circuit breakers and move unit to another outlet.
2b. Manually press main power switch on the back of unit.
2c. Replace switch.
3. Flames are not
moving
3a. Defective Flame Generator Drive
Motor
3b. Flame Generator/Spinner
detached from the Flame
Generator Drive Motor
3a. Contact customer service for a replacement Flame Generator Drive
Motor.
3b. Unplug the re cube and remove the back panel and check to see if
“Flame Generator/Spinner” is correctly mounted to the Flame
Generator Drive Motor.
4. Flames are not
visible
4. Burnt out light bulb. 4. Follow bulb replacement instructions to replace the light bulb.
5. Heater is not
turning o
5. Defective heater switch 5. Replace heater switch
6. Heater is not
turning on
6a. Improper operation
6b. Defective Switch
6c. Defective heater blower motor.
6a. Manually press main power button on back of unit.
6b. Replace Switch.
6c. Replace heater blower motor.
7. Not producing
enough heat
7a. power strip/surge protector/
extension cord being used
7b. Location of unit
7a. Plug unit directly into the wall.
7b. Make sure unit is located on an interior wall or away from dray
doors or windows.
8. Unit blows cool or
cold air
8. Defective heater blower assembly. 8. Contact customer service to replace the heater blower assembly.
9. Excessive noise
with the heater on
9a. Dirty heater blower motor
9b. Defective heater blower motor
9a. Gently vacuum heater blower vents.
9b. Replace heater blower motor
10. Noise with ames
on and heater o
10a. Defective ame generator
drive motor.
10b. Dented back panel
10c. Warped Flame Generator/
Spinner sha
10a. Contact customer service to replace the ame generator drive motor.
10b. Contact customer service
10c. Contact customer service
11. Power cord gets
warm
11. Normal operation 11. Check your heater cord and plug connections. Faulty wall outlet
connections or loose plugs can cause the outlet or plug to overheat.
Be sure the plug ts tight in the outlet. Heaters draw more current
than small appliances, overheating of the outlet may occur even if
it has not occurred with the use of other appliances. During use
check frequently to determine if your plug outlet or faceplate
is HOT! If so, discontinue use of the heater and have a qualied
electrician check and/or replace the faulty outlet(s).
12. Is it safe to place
unit on carpet?
12. Product inquiry 12. It is safe to place unit on carpet but make sure any ammable
items are at least 3 feet (0.9 m) away from front and sides of the unit.
13. How many square
feet will my unit
warm up?
13. Product inquiry 13. Provides supplemental heat up to 400 square feet
14. Heater doesn’t
work, but Power
and Heater
switches are in the
“I ” position and
thermostat is set
on the highest
level.
14. e thermal protector has
tripped.
14. Turn all switches to the “OFF” position and unplug the unit from the wall
outlet for 5 minutes. Aer 5 minutes, plug the unit back into wall outlet and
operate as normal.

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EXPLODED VIEW
Part Part Name
1Power Switch
2Heater Switch - 750W/1500W
3Emberbed
4Heater/Blower Assembly
5 Flame Generator Drive Motor
6Flame Generator/Spinner
Note, the scale and size of your parts may be dierent depending on your exact model
1
2
3
4
56

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1-YEAR LIMITED WARRANTY
e manufacturer warrants that your new Electric Fire Cube is free from manufacturing and material defects for a period of
one year from date of puchase, subject to the following conditions and limitations.
1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the
product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify
this warranty.
2. is warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the product.
3. e warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, aer said defect is conrmed
by the manufacturer’s inspection.
4. e manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding
the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),
repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume
responsibility for same.
6. e owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product,except as provided by law.
7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any
obligations/liabilities on the part of the manufacturer are hereby expressly excluded.
8. e manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with
respect to the sale of the product.
9. e warranties as outlined within this document do not apply to non accessories used in conjunction with the
installation of this product.
10.is warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
is warranty is void if:
a. e replace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
CUSTOMER SERVICE
www.tsicustomerservice.com
For Customer Service Call 1-866-661-1218
Questions? Our experts are standing by assist you at our help line, we can help you with assembly,
and, if necessary replace damaged/missing parts. Assistance is available 7 days a week/24 hours a day/
365 days per year.
IMPORTANT:
Before contacting Customer Service please have this information available:
• Serial Number
• Model Number
• Sales Receipt or Proof of Purchase

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1. Lea todas las instrucciones antes de usar este aparato.
2. Este aparato se calienta cuando está en uso. Para evitar quemaduras, no permita que la piel sin protección entre en contacto con
supercies calientes. Si están incluidas, utilice las manijas para mover este aparato. Mantenga los materiales inamables, como muebles,
almohadas, ropa de cama, papeles, prendas de vestir y cortinas, a un mínimo de 1 metro (3 pies) de distancia de la parte frontal de
este aparato.
ADVERTENCIA: Para evitar un sobrecalentamiento, no cubra el calentador. No puede utilizarse en guardarropas.
3. PRECAUCIÓN: Nunca deje la Cubo de Fuego desatendida operativo. Ponga extremo cuidado cuando los niños o personas inválidas sin
super visión están cerca.
4. El aparato no debe ser utilizado por niños o personas con capacidades mentales, sensoriales o físicas disminuidas o con falta de
experiencia o conocimiento, a menos que sean supervisados o que hayan recibido instrucciones.
5. Siempre desenchufe este aparato cuando no esté en uso.
6. No opere ningún calentador con un cable o enchufe dañado o luego de que éste funcione incorrectamente, o si se cae o se daña de
cualquier manera.
7. No opere ningún calentador con un cable o enchufe dañado o luego de que éste funcione incorrectamente, o si se cae o se daña de
cualquier manera.
8. No utilice el aparato en exteriores.
9. Este calentador no está diseñado para su uso en baños, áreas de lavado ni lugares interiores similares. Nunca coloque este aparato en un
lugar desde el que podría caer a una bañera o a otro recipiente con agua.
10. No pase el cable debajo de una alfombra. No cubra el cable con alfombras pequeñas, tapetes o elementos similares. Coloque el cable
lejos de las áreas de paso y donde no ocasione tropezones.
11. Para desconectar este aparato, coloque los controles en la posición de apagado y luego retire el enchufe del tomacorriente.
12. Este calentador no está diseñado para su uso en baños, áreas de lavado ni lugares interiores similares. Nunca coloque este aparato en un
lugar desde el que podría caer a una bañera o a otro recipiente con agua.
13. A n de evitar un posible incendio, no bloquee las entradas ni las salidas de aire de ninguna manera. No utilice el aparato sobre
supercies blandas, como una cama, donde la abertura podría bloquearse.
14.Este aparato tiene piezas calientes y piezas que producen arcos eléctricos o chispas en el interior. No lo utilice en áreas donde se usen o
guarden líquidos inamables, gasolina o pintura. Esta chimenea no debe utilizarse como un soporte para secar ropa. No deben colgarse
medias para los regalos de Navidad ni elementos decorativos cerca del aparato.
15.Utilice este aparato únicamente como se describe en el manual. Cualquier otro uso no recomendado por el fabricante podría causar
incendio, descarga eléctrica o lesiones a personas.
16. Este calentador debe utilizarse con 120 voltios. Este producto está equipado con un enchufe polarizado (una clavija es más ancha que
la otra) para reducir el riesgo de descarga eléctrica. El enchufe podrá colocarse en un tomacorriente polarizado de una sola manera.
Ésta es una medida de seguridad. Si no puede colocar el enchufe en el tomacorriente eléctrico, intente invirtiendo el enchufe. Si aún así
no puede, póngase en contacto con un electricista calicado.
17. Siempre enchufe los calentadores directamente en un receptáculo o tomacorriente de pared. Este calentador debe utilizarse con 120
voltios Nunca los utilice con un cable prolongador o un contacto múltiple con tomas reubicables (tomacorriente/enchufe múltiple).
INSTRUCCIONES IMPORTANTES
GUARDE ESTAS INSTRUCCIONES
Al utilizar aparatos eléctricos, siempre deberán tomarse precauciones básicas para reducir el riesgo de incendio, descarga eléctrica y
lesiones a personas. Éstas incluyen: