Tyco security products Sur-gard system five User manual

SG-System 5 v1.0

Operating Manual

NOTE: This manual contains information regarding product use and function, in addition to manufacturer liability and restrictions

pertaining to it. The entire manual should be read carefully.

November 21, 2014:

•Added 3G4000 and 3G4000RF to UL/ULC listed transmitters in section 2.2.1

•Removed “FM approved” from section 2.3.1

•Added warning label to section 3.1 in figures 3-2 and 3-3

•Added “This equipment shall be operated by SERVICE PERSONS only within

RESTRICTED ACCESS LOCATIONS; refer to this Operating Manual for all the

Safety Instructions.” to section 3.1

•Updated SG-SVLFANTR, SG-SVCFANTR and SG-SVSERCAB to SG-S5LFANTR,

SG-S5CFANTR and SG-S5SERCAB throughout manual.

1.0 Table of Contents

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1.0 Table of Contents

1.0 Table of Contents 2

2.0 Introduction 6

2.1 SG-System 5 Overview 7

2.1.1 CPM Redundancy 7

2.1.2 Diagrams 7

2.1.3 Description 9

2.1.4 Specifications 9

2.2 System Features 9

2.2.1 SG-System 5 9

2.2.2 Visual Verification 10

2.3 Approvals 10

2.3.1 Industry Approvals 10

2.3.2 UL864 Programming Requirements 11

2.3.3 Printers 11

Serial Printer 11

TCP/IP Printer 12

SG-Systems Console Software System Requirements 12

2.3.4 UL Manual Mode 12

2.3.5 SG-System 5 Power Limited Circuit Separation 12

3.0 Receiver Setup and Operation 14

3.1 SG-System 5 Quick Install Guide 15

3.1.1 Receiver Installation 17

3.1.2 SG-CPM5 LEDs 19

4.0 Hardware Descriptions and Specifications 20

4.1 SG-MLRF5 21

4.1.1 SG-MP5 Midplane 21

4.1.2 SG-S5CFANTR – SG-CPM5 Fan Tray 21

4.1.3 SG-MLRF5-RM – Mounting Rails 22

4.2 SG-CPM5 - Central Processing Module 22

4.2.1 SG-CPM5 LEDs 24

4.2.2 SG-CPM5 I/O Terminal Pin-Outs 25

4.2.2.1 UPS AC Failure – Pin 1 25

4.2.2.2 UPS DC Failure – Pin 3 25

4.2.2.3 Remote ACK – Pin 4 25

4.2.2.4 Buzzer Follow Output – Pin 7 25

4.2.2.5 Trouble Status Output – Pin 9 25

4.2.2.6 Network Status Output – Pin 11 26

4.2.3 SG-CPM5 Setup 26

4.2.3.1 Connecting the SG-CPM5 Fan Cable 26

4.2.3.2 Y-Cable 26

4.2.3.3 RTC Battery 26

4.2.3.4 EMMC Memory 26

4.2.3.5 DDR3 Memory 27

4.2.3.6 SD Card 27

4.2.4 SG-CPM5BATT - RTC Battery 27

4.2.5 SG-S5SERCAB - Y-Cable 28

4.2.5.1 Maximum Connected Cable Length 29

4.2.6 SG-CPM5 Fan Tray Replacement 29

4.2.7 UPS Setup 30

4.2.8 SG-SYS5EBUS Setup 31

4.3 SG-DRL5-IP - IP Line Card 31

4.3.1 SG-DRL5-IP Configurations 32

SG-DRL5-IP STD 32

SG-DRL5-IPF 32

SG-DRL5-IPE 32

4.3.2 SG-DRL5-IP LED Status Indicators 32

4.3.2.1 Network Fault 33

4.3.2.2 Invalid Report Condition 33

4.3.2.3 SG-CPM5 Absent 33

4.3.2.4 Ethernet Interface 33

SG-System 5 Operating Manual

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4.3.2.5 Supervised Receiver Database 33

4.3.2.6 Profiles 34

4.3.2.7 Rules For Account Table Exceeded Messages 34

4.3.3 SG-DRL-IP Setup 34

4.3.3.1 Line Card Fan Tray Installation 34

4.3.3.2 Paddle Card Installation 35

4.3.3.3 EMMC Memory 35

4.3.3.4 DDR3 Memory 36

4.3.3.5 SD Card 36

4.4 SG-DRL5-IP PAD – SG-DRL5-IP Paddle Card 37

4.5 SG-S5LFANTR – Line Card Fan Tray 37

4.6 SG-PSU5-600 - 600WPower Supply 37

4.6.1 SG-PSU5-600 Installation 38

4.7 SG-UIB5 - User Interface 39

4.7.1 SG-UIB5(LCD) Replacement 39

4.8 SG-SYS5MEM4 - Expandable EMMC 40

4.9 SG-SYS5DDR31 - DDR3 1GB RAM 41

4.10 SD Card 41

5.0 Operation 42

5.1 Basic Operation 43

5.1.1 Connectivity 43

5.1.2 SG-Systems Console Software 43

5.1.2.1 Visual Verification 43

5.1.2.1.1 Connectivity 43

5.1.2.1.2 Functionality 43

5.1.2.1.3 Header File 43

5.1.2.1.4 Unique ID 43

5.1.2.1.5 Automation and Printer messages 43

5.1.2.1.6 ACK 43

5.1.2.1.7 NACK from the Console or Automation Software 43

5.1.2.1.8 NACK from the Receiver 44

5.1.2.1.9 No Response from the Console software 44

5.1.2.1.10 No Response from the Receiver 44

SG-DRL5-IP – Visual Verification 44

SG-CPM5 - SG Visual commands 44

5.1.2.2 Advanced Output Protocol Specification 44

5.2 Printer 44

5.2.1 Introduction 44

5.2.2 TCP/IP 44

5.2.3 Serial 45

5.3 Automation 45

5.3.1 Automation Input/Output 45

5.3.2 Automation Compatibility 45

5.3.3 Automation Protocols 46

5.3.4 Acknowledgment of the Signal 46

5.3.5 COM Responses 46

5.3.6 Automation Absent 46

5.3.7 SIA Internal Status Output 46

5.3.8 Line card Addressing 47

5.4 Operation - LCD User Interface 47

5.4.1 Bootup 47

5.4.2 Calibration 47

5.4.3 Home Screen 48

5.4.3.1 Status Banner 48

5.4.3.2 Type - Unit IP 49

5.4.3.3 Active Mode 49

5.4.3.3.1 SG-TCP 49

5.4.3.3.2 SG- SERIAL 49

5.4.3.3.3 SG-ALL 49

5.4.3.4 Standby Mode 49

5.4.3.5 Manual Mode 49

5.4.3.6 System Trouble 49

5.4.3.6.1 No Troubles 50

5.4.3.6.2 Troubles 50

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5.4.3.6.3 Trouble Screen 50

5.4.3.7 Line Card Banner 50

5.4.3.7.1 Numbering 50

5.4.3.7.2 Icons 50

5.4.3.7.3 Status Color 50

5.4.3.8 IPs 51

5.4.3.8.1 Automation IP 51

5.4.3.8.2 Console IP 51

5.4.3.8.3 Printer IP 51

5.4.3.8.4 Visual IP 51

5.4.3.9 Time and Date 51

5.4.3.10 Active User 51

5.4.3.11 User Defined Message 51

5.4.3.12 ACK Button 51

5.4.3.13 Menu Button 51

5.4.3.14 Home button 51

5.4.4 Logging In 52

5.4.4.1 Login/Options 52

5.4.4.2 Username 52

5.4.4.3 Password 52

5.4.4.4 Default Username and Password 52

5.4.4.5 Keyboard 52

5.4.4.6 Valid Username and Password 53

5.4.4.7 Invalid Username and Password 53

5.4.5 Hardware Diagnostics 54

5.4.5.1 Fan Speed Tab 54

5.4.5.2 Temperatures Tab 54

5.4.5.3 Power Consumption Screen 55

5.4.6 Admin Menu Screen 55

5.4.7 Admin access vs. User access 55

5.4.7.1 CPM options 56

5.4.7.2 View Options 56

5.4.7.3 Change SG-CPM5 Options 57

5.4.7.4 Full Keyboard Options 57

5.4.7.5 Numeric Keyboard Options 58

5.4.7.6 Selectable Options 58

5.4.7.7 Cold Boot SG-CPM5 59

5.4.7.8 Set Date Time 59

5.4.7.9 System Info 60

5.4.7.10 Brightness/Tone 60

5.4.7.11 Reset SG-CPM5 61

5.4.7.12 More Options 61

5.4.7.13 Debug Mode 62

5.4.7.14 Visual Display Test 62

5.4.8 User Menu 63

5.4.8.1 View Options 63

6.0 Options 64

6.1 SG-CPM5 Options 65

6.1.1 SG-CPM5 Options: [0XX] - IP Options 65

6.1.2 SG-CPM5 Options: [1XX] - User Name/Password Options 65

6.1.3 SG-CPM5 Options: [2XX] - System Options 66

6.1.4 SG-CPM5 Options: [3XX] - LCD Options 66

6.1.5 SG-CPM5 Options: [4XX] - Automation Options 66

6.1.6 SG-CPM5 Options: [5XX] - Printer Options 74

6.1.7 SG-CPM5 Options: [6XX] and [7XX] - Troubles 75

6.2 SG-DLR5-IP Options 77

6.2.1 SG-DRL5-IP Options: [1XX] - System Hardware 77

6.2.2 SG-DRL5-IP Options: [2XX] - Signaling Options 79

6.2.3 SG-DRL5-IP Options: [3XX] - System Troubles 79

6.2.4 SG-DRL5-IP Options: [4XX] - System Options 81

6.2.5 Profile Options 88

6.2.5.1 Dynamic Profile Options 88

Appendix A: DEC-HEX-BIN Conversion Chart 89

Appendix B: ASCII Character Chart 90

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Appendix C: TCP/IP Ports 91

SG-CPM5 TCP/IP Ports 91

Appendix D: Events & Messages 92

SG-CPM5 Messages 92

SG-DRL5-IP Messages 95

LCD & Console Trouble List 98

Appendix E: Glossary 100

Warning Please Read Carefully 105

Limited Warranty 105

GENERAL DESCRIPTION of the EQUIPMENT and CLASSIFICATION 105

EULA 106

FCC Compliance Statement 107

Industry Canada 107

R&TTE Declaration of Conformity 107

Trademark 108

SG-System 5 Operating Manual

2.0 Introduction

In This Chapter...

2.1 SG-System 5 Overview 7

2.1.1 CPM Redundancy 7

2.1.2 Diagrams 7

2.1.3 Description 9

2.1.4 Specifications 9

2.2 System Features 9

2.2.1 SG-System 5 9

2.2.2 Visual Verification 10

2.3 Approvals 10

2.3.1 Industry Approvals 10

2.3.2 UL864 Programming Requirements 11

2.3.3 Printers 11

2.3.4 UL Manual Mode 12

2.3.5 SG-System 5 Power Limited Circuit Separation 12

2.0 Introduction

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2.1 SG-System 5 Overview

The SG-System 5 is a multi-platform receiver intended for remote monitoring of commercial fire and burglary systems. The SG-System 5 can monitor

up to 24 IP communication line cards (SG-DRL5-IP) to receive and process alarm data in up to 64 pre-programmed profiles per line card. The SG-Sys-

tem 5's real time clock date stamps all received alarm signals which are then transmitted to a central station computer via TCP/IP or RS-232 port; trans-

mitted directly to a printer using the serial printer port and/or TCP/IP; and viewed on the LCD of the front panel while the receiver is in the manual state.

Options can be programmed using a PC with SG-Systems Console or locally using the touchscreen LCD. Each shelf can house up to 24 SG-DRL5-IP

line cards.

2.1.1 CPM Redundancy

The SG-System 5 can be used in a redundant configuration using two SG-CPM5's, where the primary SG-CPM5 backs up to the secondary SG-

CPM5 and vice versa. Under normal conditions, the primary SG-CPM5 is active and outputs all signals to the printer and automation, while the sec-

ondary SG-CPM5 is in standby. If the primary fails, the secondary SG-CPM5 automatically switches to active (within 30 seconds) and starts out-

putting signals to the printer and automation. During the switchover from standby to active, signal reception is not affected because the SG-DRL5-IP is

still able to receive signals. The output to printer and automation is delayed by the length of time required to switch from standby to active.

2.1.2 Diagrams

FIGURE 2-1: SG-System 5 Front with Door Closed

3 4 5

1 2

1. Thumb screws to hold faceplate closed

2. Line card status indicators (top LED is watchdog, middle LED is status and bottom LED is network)

3. SG-CPM5 Status LEDs (from left to right: Console, Trouble, Network, Watchdog, Automation)

4. Quick HOME button

5. 7" resistive touch LCD screen

SG-System 5 Operating Manual

2.0 Introduction

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FIGURE 2-2: SG-System 5 FRONT with Door Open

SG-DRL5-IP

Line Cards

Midplane connectors for

bus communications, slot

assignment and power.

SG-System 5 Fan Trays

LCD display cable

(from SG-CPM5) and

display adaptor board.

FIGURE 2-3: SG-System 5 Back

SG-DRL5-IP-PAD (Paddle Cards)

Provide network connection to the

DRL5-IP

SG-CPM5 Interface for Ethernet, serial

ports, USB, I/O ports and display connection

SG-CPM5 fan

Power Supply SG-System 5 midplane

Power supply

tray latch

IEC connection Power supply

thumb screw

SG-CPM5

extraction levers

and thumb screws

SG-System 5 Operating Manual

2.0 Introduction

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2.1.3 Description

The basic configuration consists of one 19" rack mounted chassis comprising the following:

lSG-MLRF5 - metal rack of the SG-System 5 with SG-MP5

lSG-PSU5-600 - 600W power supply unit provides power to all modules of the system

lSG-CPM5 - central processing module controls all communication to and from receiver modules and printers

lSG-UIB5 - touch screen user interface

lSG-DRL5-IP - Internet protocol line card

lSG-DRL5-IP PAD - paddle card for SG-DRL5-IP provides network connection

lSG-MLRF5-RM – Rack mount rails

lSG-S5LFANTR – Line card fan tray

lSG-S5CFANTR – SG-CPM5 fan tray

lSG-S5SERCAB – Y cable for serial connection to the SG-CPM5 for automation/printer

lSG_SYS5MEM4 – Removable EMMC memory

lSG_SYS5DDR31 – DDR3 RAM

lSG-CPM5BATT - SG-CPM5 real time clock battery

2.1.4 Specifications

Depth: 27.5" (69.85 cm)

Width: 19" (48.26 cm)

Height: 7" (17.78 cm)

Required Rack Space: 4U

Dimensions

SG-System 5 UL Electrical:

Input Voltage: 100-240 VAC, 50/60Hz.

Input Current: 8A max (RMS) @ 100VAC

Backup Power Supply: External UPS (not supplied)

In a two SG-CPM5 configuration, a redundant SG-PSU5 can be inserted in the second slot. In the

event of a SG-PSU5 failure, the redundant SG-PSU5 automatically assumes operation. These

modules are hot swappable (can be removed/replaced while the system is in operation) if a

working, redundant SG-PSU5 is installed.

Environmental:

Temperature: 0-49°C (32 - 120°F)

Humidity: 93%RH, Non-Condensing

Accounts:

ULC Line Security Levels: A1-A4 (active channels) or P1-P3 (passive channels)

Printers (UL/ULC Listed Installations):

Serial: Seiko DPU-414

DACT Compatible communication formats (ULC Passive channels): SIA, CID

Encryption: AES 128 bit

2.2 System Features

2.2.1 SG-System 5

lReduced size of 4U in height for improved receiver room logistics management

lCMS access to visual verification files through SG-Systems Console

lUpgradeable through the SG-Systems Console

lEnhanced hardware diagnostics via SG-Systems Console

lStatic IP for programming of network protocols

lReal time system status via intuitive user touchscreen interface

lSupports visual verification features for DSC PowerSeries Neo

lMonitor up to 1,474,560 IP communicators (Cellular or Ethernet) with up to 24 IP line cards

lLine card capacity starting at 4,094 IP accounts, upgradable up to 61,440 via licenses

lStandard line card capacity of 512 visual verification, 512 supervised IP accounts, and 3070 unsupervised

lUpgradeable memory to handle extensive future IP account capacity

SG-System 5 Operating Manual

2.0 Introduction

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lProvides higher line security than conventional dial up panels with the polling feature

lQuicker transmission since dialing or handshaking is not required

lNetwork trouble detection is displayed on LCD/printer and automation software

lData network polling environment for replacement of an existing DVACS network using a TL-300. Meets the 90-second ULC requirement for

this option

lSIA event descriptors are used when transmitting information to the central station from the control panel through the PCLink connection

lA security function communicates to the central station when a module is removed and replaced

lThe T-LINK accounts table and data encryption keys are stored in the local database

NOTE: The SG-DRL5-IP can only receive data from the following transmitters: TL150, TL250*, TL250DV, TL300*, TL300CF*,

GS3055*, GS3055-I, GS3055-ICF*, GS3060*, TL26X*, GS206X*, TL26XGS*, GS31XX, 3G2060(R)*,TL2603G(R)*, 3G3070*,

3G3070RF*, 3G3070CF*, TL2803G(R)*, 3G2080(R)*, TL280(R)*, 3G4000*, 3G4000RF*

* UL/ULC Listed, x = 0, 5.

2.2.2 Visual Verification

Visual Verification enables the system operator to view images and hear audio captured during an alarm event. The images (JPG) and audio (WAV)

files are sent via Ethernet to the SG-DRL5-IP where they are converted to films (AVI) for viewing on the SG-System 5 Console.

Data such as detector ID, zone ID, film type, file size, number of files in film and event time is available for each Visual Verification event.

2.3 Approvals

2.3.1 Industry Approvals

lUL 1610 Central Station Burglar Alarm Units

lUL 864 Standard for Control Units and Accessories for Fire Alarm Systems

lCAN/ULC-S304-06 Signal Receiving Centre and Premises Burglar Alarm Control Units

lCAN/ULC-S559-04 Equipment for Fire Signal Receiving Centres and Systems

lEN60950-1:2006 Standard for Information Technology Equipment.

lAS/NZS 60950.1:2003 Information Technology Equipment - Safety

lCISPR22 Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurements

lEN50130-4 Immunity requirements for components of fire, intruder and social alarm systems

lNIST validation certificate number 2913 for AES 128 bit encryption.

For UL listed installations, the equipment shall be installed in accordance with the requirements of NFPA72, NFPA70, UL827 and the authority having

jurisdiction.

SG-System 5 with SG-DRL5-IP Line Card is ULC listed for active communication channel security level A1 - A4 when used in conjunction with T-

Link TL250, T-Link TL300, TL260, TL260GS, GS2060, 3G2060(R),TL2603G(R), 3G3070(RF)(CF), TL2803G(R), 3G2080(R) and TL280(R) Inter-

net/Intranet and/or GSM-GPRS alarm communicators. For this type of application the supervision and encryption features have to be enabled.

For ULC Installations the equipment shall be installed in accordance with the requirements of ULC-S561 and ULC-S301 Standards and the authority

having jurisdiction. The receiver can be used also in conjunction with ULC listed passive communication systems based on the configuration of the sys-

tems at the protected premises.

SG-System 5 Operating Manual

2.0 Introduction

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This product has been approved by the California State of Fire Marshal (CSFM) pur¬suant to section 13144.1 of the California Health and Safety

Code. See CSFM Listing No. 7300-1273:0157 for allowable values and/or conditions for use concerning material presented in this document. The

approval is subject to reexamination, revision and possible cancellation.

2.3.2 UL864 Programming Requirements

NOTE: Users, Installers, Authorities having Juristiction and other involved parties; this product incorporates field programmable soft-

ware. In order for the product to comply with the requirements in the Standard for Control Units and Accessories for Fire Alarms

Systems, UL 864, certain programming features or options must be limited to specific values or not used at all as indicated below.

SG-CPM5 - UL864 Programming Requirements

Opt # Program Option

Permitted in

UL864?

(Y/N)

Possible Settings Settings Permitted

(UL 864)

202 Buzzer N Enabled/Disabled Enabled

411 Heartbeat Timer Y 00-FF Not Allowed 00

601 CPM5 1 Fan Trouble N Enabled/Disabled Enabled

602 CPM5 2 Fan Trouble N Enabled/Disabled Enabled

603 PSU 1 Trouble N Enabled/Disabled Enabled

604 PSU 2 Trouble N Enabled/Disabled Enabled

609 UPS AC 1 Trouble N Enabled/Disabled Enabled

610 UPS AC 2 Trouble N Enabled/Disabled Enabled

611 UPS Battery 1 Trouble N Enabled/Disabled Enabled

612 UPS Battery 2 Trouble N Enabled/Disabled Enabled

615 SG-Serial Automation

Sec 1 Trouble N Enabled/Disabled Enabled

617 Serial CPM 1 Printer 1