Tynetec Guardian 3 User manual

GUARDIAN 3

WARDEN CALL SYSTEM

OPERATORS MANUAL

1. The Intercom Unit

2. The Portable Master Unit

3. To Answer an Alarm Call

4. To Call a Resident

5. Second Call Waiting

6. Special Function Keys

7. Public Address Facility

8. Fire Alarm Tone Facility

9. Operating Mode

10. To Park an Alarm Call

11. To View Fault Memory

12. Index Facility

13. Clock Facility

14. Special Codes & Information

Tynetec operate a policy of continual product improvement. If any variation

to the details contained in this manual are suspected please contact

Tynetec's Customer Support Department on Blyth 01670 352371

Tynetec

L I M I T E D

ELECTRONIC ENGINEERING

1. THE INTERCOM UNIT

Each dwelling on your scheme will be fitted with an Intercom Unit, there may also be others in

communal areas, corridors, toilets, etc.

Any Intercom Unit or associated pullcords in the bedrooms, bathrooms, etc, can be used to place an

emergency alarm call on the system.

Basic operating instructions are printed on each Intercom Unit.

The standard Intercom Unit has only two external controls, one is a front panel switch and the other an

orange alarm pullcord.

The front panel switch controls a PRIVACY facility in the Intercom Unit. Switching the privacy function

ON disables the microphone function of the Intercom, thereby preventing eavesdropping.

Operation of the alarm pullcord places an emergency call on the system which is then reported to the

Portable Master Unit or Central Control.

Operation of the alarm pullcord or any associated pullcords in the dwelling automatically overrides the

privacy facility for approx 15 minutes.

The red call LED indicator on the Intercom Unit will illuminate when an alarm call is initiated.

The LED will remain illuminated until the alarm call is answered in the onsite mode of operation. If the

system is operating in the offsite mode the LED will illuminate momentarily then a reassurance tone is

sounded from the Intercom Unit until the call is answered by Central Control.

1. CALL LED INDICATOR

2. PRIVACY ON/OFF SWITCH

3. ALARM PULLCORD

4. LOUDSPEAKER

5. OPERATING INSTRUCTIONS

6. CONNECTOR FOR PLUG-IN

PORTABLE MASTER UNIT

2. THE PORTABLE MASTER UNIT

The Portable Master Unit should be plugged into an Intercom Unit on the system at all times.

The Portable Master Unit will automatically alert you of any alarm calls and will also allow you full

control of the system in onsite mode.

If you have been supplied with two or more Portable Master Units it is important that only ONE is

plugged into the system at any one time.

When the Portable Master Unit is first plugged into an Intercom Unit the following will be displayed :

GUARDIAN 2/3

SYSTEM READY

Always press the 'CAN' key once, either of the following will be displayed :

SYSTEM READY SYSTEM READY

NO CALLS - - - - or FAULTS EXIST

Both displays are normal and will be explained later.

1. LCD DISPLAY

2. MEMBRANE KEYPAD

3. INDEX KEY

4. SPEAK KEY

5. TONE KEY

6. CANCEL KEY

3. TO ANSWER AN ALARM CALL

Provided the system is operating in the ONSITE mode, all alarm calls will be signalled to the Portable

Master Unit.

AN ALARM WILL BE SIGNALLED :

1. An AUDIBLE alarm tone will sound.

2. The DISPLAY will show the alarm identity and type.

TO ANSWER ANY ALARM CALL :

1. Press the SPK key to answer an alarm call.

2. Press and HOLD the SPK key to speak to the resident.

3. RELEASE the SPK key to listen to the resident.

4. Press the CAN key once to cancel the call.

Two basic types of alarm calls can be detected by the system, those initiated by a resident and those

triggered automatically.

ALARM CALL FROM A RESIDENT :

An alarm call placed on the system by a resident will normally be from the Intercom Unit or a remote

pullcord within the dwelling. Answer the call as described above. The following displays may occur :

FLAT - - 23 a call has been made from the Intercom Unit in flat 23.

INTERCOM ALARM

FLAT - - 23 a call has been made from a remote Pullcord in flat 23.

PULLCORD ALARM

FLAT - - 23 a call has been made from the Pendant of the resident of flat 23.

PENDANT ALARM

SYSTEM READY will be displayed when the call is cancelled.

NO CALLS - - - -

ALARM CALLS DETECTED AUTOMATICALLY :

An alarm call triggered automatically may be from a smoke detector or a system fault. Answer and deal

with the call as described above. The following displays may occur :

FLAT - - 23 will be displayed if a smoke alarm has detected a fire in flat 23.

SMOKE ALARM

FLAT - - 23 will be displayed if an intruder has been detected in flat 23.

INTRUDER ALARM

FLAT - - 23 will be displayed if there is an open circuit wiring fault in flat 23.

OPEN CCT FAULT

SYSTEM FAULT will be displayed if the system mains supply has failed.

MAINS FAIL

SYSTEM FAULT will be displayed if the system battery standby is running low.

LOW BATTERY

MAINS RESTORED will be displayed when the mains supply is restored.

SYSTEM FAULT will be displayed if the system telephone line has failed.

BT LINE FAILURE

BT LINE RESTORED will be displayed when the system telephone line is restored.

SYSTEM FAULT will be displayed on a PAGING Portable Master Unit only.

12V FUSE BLOWN

SYSTEM READY will be displayed when a SYSTEM FAULT call is cancelled.

FAULTS EXIST

The system will operate as normal when FAULTS EXIST is displayed but you are reminded that a

problem requires attention.

It is possible to view the contents of the system fault memory by entering a special code via the

Portable Master Unit, see section 11 of this manual.

The power supply for all the Intercom Units on your scheme is monitored by the system. Should this

supply fuse blow, a PERMANENT alarm tone will be sounded at the Portable Master Unit. This call

cannot be cancelled - call your Service Engineer immediately.

4. TO CALL A RESIDENT

To call a resident via their Intercom Unit simply enter their flat number using the Portable Master Unit

keyboard.

The flat number is entered one digit at a time, each time you enter a new digit a tone will be heard and

the display will show the new digit and any previously entered digits.

1. Enter the flat number of the resident you wish to contact.

2. Press the TONE key to sound a call tone or

Press and HOLD the SPK key to speak directly to the resident.

3. RELEASE the SPK key to listen to the resident.

4. Press the CAN key to cancel the call.

5. The display will return to the status prior to the call being made :

SYSTEM READY SYSTEM READY

NO CALLS - - - - or FAULTS EXIST

To call any other intercom unit on the system eg. common room, corridor, etc, use the same procedure

as above but enter the actual channel number of the intercom unit.

5. SECOND CALL WAITING

When the system is being used to speak to a resident all other Intercom Units are continuously

monitored for alarm calls.

If another alarm call is detected you will be notified by a short BLEEP every 5 seconds.

1. On hearing the intermittent bleep you should conclude your conversation as quickly as possible and

press the CAN key once.

2. The display will change to show the channel number of the second call.

3. Press the SPK key to answer the call in the normal way or

Press the CAN key a second time (in the gap between the alarm tone audible signal) this will check the

system memory to determine if more than one new alarm call exists. The display will change with each

press of the CAN key to show all alarm calls detected.

4. Stored alarm calls can be answered in any order by pressing the SPK key when the required channel

number is displayed.

5. Press the CAN key to cancel the call.

6. SPECIAL FUNCTION KEYS (OPTIONAL)

The Guardian 3 Warden Call system may be fitted with an optional facility to allow operation of the front

door lock, electric keysafe, etc.

The output can be operated during speech to any Intercom Unit by pressing the relevant digit key on the

Portable Master Unit. See the list at the back of this manual for the digit key functions available.

1. Answer (or call) any Intercom Unit in the normal way.

2. When in the LISTEN mode, press the required digit key once.

3. The output will operate for a preset time, typically 10 seconds.

4. Press the CAN key to cancel the call in the normal way.

7. PUBLIC ADDRESS FACILITY (OPTIONAL)

The Guardian 3 Warden Call system may be fitted with an optional facility to allow general

announcements to be made to all residents.

This facility can only be used from ONE of FOUR specified Intercom Units. See the back page of this

manual for there locations.

The system may be configured so you can speak to all or one of two separate groups within the

scheme.

To use the Public Address Speech facility you must enter ONE of three special codes using the

Portable Master Unit keyboard.

1. Enter 1000 on the Portable Master Unit to call ALL Intercoms.

Enter 1001 on the Portable Master Unit to call GROUP 1 Intercoms.

Enter 1002 on the Portable Master Unit to call GROUP 2 Intercoms.

2. Press the SPK key once to sound an all call announcement tone.

3. Press and HOLD the SPK key whilst an announcement is being made.

4. Press the CAN key to return the system to normal operation.

8. FIRE ALARM TONE FACILITY (OPTIONAL)

The Guardian 3 Warden Call system may be fitted with an optional fire alarm tone facility which is linked

to the main building fire alarm system.

If the main fire alarm system detects a fire, the alarm bells or sirens will sound and an auxiliary fire

alarm tone will also be sounded through all the Intercom Units on the system.

The fire alarm tone is an intermittent WARBLE TONE and is different to all other tones the system

normally uses.

The fire alarm tone can also be started manually by entering a special code using the Portable Master

Unit keyboard.

1. Enter 1003 using the Portable Master Unit keyboard.

2. Press the SPK key once, the fire tone is now sounded through ALL Intercoms.

3. Press the CAN key to return the system to normal operation.

9. OPERATING MODE

The Guardian 3 Warden Call system may have the facility for connection to a remote Central Control

answering station to ensure 24 hour alarm coverage.

The system can be switched to Central Control operation (offsite mode) via the keyswitch or the

Portable Master Unit keyboard. The keyswitch module indicates onsite mode with a green LED and

offsite mode with a red LED.

If the system is operating in the ONSITE mode and an alarm call remains un-answered for a preset time

period (typically 6 minutes) the system will automatically select the OFFSITE mode and divert the call

to Central Control.

The system monitors the telephone line and should a fault develop this will inhibit calls from being

transferred to Central Control. A telephone line fault will be reported on the Portable Master Unit and

may also flash a BT Line Fault beacon.

1. GREEN 'ONSITE MODE' LED INDICATOR

2. RED 'OFFSITE MODE' LED INDICATOR

3. MODE SELECTION KEYSWITCH

4. YELLOW 'CALL IN PROGRESS' LED INDICATOR

5. RED 'FAULTS EXIST' LED INDICATOR

ONSITE / OFFSITE USING THE KEYSWITCH MODULE

For long term Central Control operation ie. over-night, use the keyswitch module usually located in the

wardens office.

TO SELECT OFFSITE MODE : 1. Turn the keyswitch to the OFFSITE position.

2. Check the red LED illuminates.

3. Remove the key from the keyswitch.

4. Remove the Portable Master Unit from the Intercom Unit.

TO RETURN TO ONSITE MODE : 1. Check the Call in Progress LED is NOT illuminated.

2. Turn the keyswitch to the ONSITE position.

3. Check the green LED illuminates.

4. Remove the key from the keyswitch.

5. Replace the Portable Master Unit in an Intercom Unit.

ONSITE / OFFSITE USING THE PORTABLE MASTER UNIT

The Portable Master Unit can be used to confirm the current operating mode or change the operating

mode by entering one of three special codes :

CURRENT OPERATING MODE : 1. Enter the code 1004 via the Portable Master Unit.

2. Press the SPK key followed by the CAN key.

3. The display will show :

SYSTEM READY

NO CALLS 1005 The system is currently operating in the ONSITE mode.

SYSTEM READY

NO CALLS 1007 The system is currently operating in the OFFSITE mode.

TO SELECT ONSITE MODE : 1. Enter the code 1005 via the Portable Master Unit.

2. Press the SPK key followed by the CAN key.

3. The display will show :

SYSTEM READY

NO CALLS 1005 The system is now operating in the ONSITE mode.

TO SELECT OFFSITE MODE : 1. Enter the code 1007 via the Portable Master Unit.

2. Press the SPK key followed by the CAN key.

3. The display will show :

SYSTEM READY

NO CALLS 1007 The system is now operating in the OFFSITE mode.

SYSTEM READY

NO CALLS 1005 The system is still operating in the ONSITE mode.

Note : it is not possible to select offsite mode if a telephone line fault exists. If the system is operating

in offsite mode and a telephone line fault develops then the system will switch back onsite mode.

10. TO PARK AN ALARM CALL

If the system is permanently re-reporting an Intercom, Pullcord, Pendant or Smoke alarm call due to a

fault condition, this call can be taken out of service or PARKED using the Portable Master Unit:

1. Press the SPK key once to answer the alarm call.

2. Press the 5 key once to PARK the Intercom Unit.

3. Press the CAN key to cancel the call.

SYSTEM READY will be displayed when the Intercom Unit is parked.

FAULTS EXIST

FLAT - - 23 will be displayed if the system fault memory is viewed

INTERCOM PARKED

If you are unable to clear any fault conditions contact your Supervisor or Service Engineer immediately.

11. TO VIEW FAULT MEMORY

The Guardian 3 warden call system can store a number of faults in memory to allow the remainder of the

system to operate as normal until the faults are cleared.

If after the CAN key is pressed the display shows :

SYSTEM READY

FAULTS EXIST

This means the system memory has stored one or more fault conditions. If a Guardian 3 Status Module

is fitted the red fault LED will also be illuminated.

It is possible that you may forget the identity and type of faults which are stored in the system memory,

see below.

TO VIEW THE FAULT MEMORY :

To inspect the system fault memory a special code is entered using the Portable Master Unit keyboard

1. Enter the code 1008 via the Portable Master Unit.

2. Press the SPK key followed by the CAN key.

3. The display will automatically sequence through all the faults stored in the system memory.

4. After the last fault has been presented FAULTS EXIST will be displayed again.

TO REMOVE FAULTS FROM MEMORY :

To clear a fault from the system memory the problem causing the fault must be rectified, then the

associated Intercom Unit must be called back.

Any SYSTEM FAULTS stored in memory ie. MAINS FAIL, BT LINE FAULT, etc, will automatically be

removed when the fault is rectified.

Follow the procedure described above and make a note of all the channel numbers with fault conditions.

1. Enter the faulty channel number using the Portable Master Unit keyboard.

2. Press the SPK key once.

3. Press the CAN key to cancel the call.

4. If the fault has been rectified it will be cleared from the memory, if it still exists it will be re-reported to

the Portable Master Unit.

5. If the fault re-reports, press the SPK key followed by the 5key and the fault will be PARKED in the

system memory again.

6. Repeat for all faulty channel numbers stored in the memory.

12. INDEX FACILITY

Daily calls to all residents can be greatly simplified by using the INDEX facility. You can start sequential

calls at any flat number.

1. Call the first resident in the normal way.

2. When you wish to call the next resident, rather than pressing the CAN key to end the call, press the

IND key once. The current call will be cancelled and the display will change to show the next channel

number.

3. Press the SPK key and you will engage the channel displayed.

4. If you wish to skip a resident, press the IND key again and the display will change to the next

channel number. This procedure can be repeated at will.

5. Press the CAN key to terminate sequential calls.

13. CLOCK FACILITY

The Guardian 3 Warden Call System has a real time clock and calendar which is used to record all

system activity with the time and date of each event if a printer is connected.

TO CHECK THE SYSTEM TIME : 1. Enter the code 2000 via the Portable Master Unit.

2. Press the SPK key followed by the CAN key.

3. The display will show :

SYSTEM READY

NO CALLS 1630 The time is 16:30 (24 hour format)

To correct the time enter the new time via the Portable Master Unit keypad and press the SPK key

followed by the CAN key.

TO CHECK THE SYSTEM DATE : 1. Enter the code 2001 via the Portable Master Unit.

2. Press the SPK key followed by the CAN key.

3. The display will show :

SYSTEM READY

NO CALLS 0411 The date is the 04 of November (Date / Month)

To correct the date enter the new date via the Portable Master Unit keypad and press the SPK key

followed by the CAN key.

14. SPECIAL CODES AND INFORMATION

NotesFunctionKey

SPECIAL FUNCTION KEYS :

NotesLocationChan

PUBLIC ADDRESS INTERCOM LOCATIONS :

System Reset4000 Activity Monitor Reset3004 Set Date (DDMM)2001 Set Time (HHMM) 24 Hr Clock2000 Not Applicable1009 View Fault Memory1008 Select Offsite Operating Mode1007 Not Applicable1006 Select Onsite Operating Mode1005 Operating Mode Enquire1004 All Call Fire Alarm Tone Mode1003 Group 2 Public Address Mode1002 Group 1 Public Address Mode1001 All Call Public Address Mode1000

NotesFunctionCode