uAttend CB5000 User manual

CB5000/CB5500 Product Manual

01
INTRODUCTION 3
02
YOUR uATTEND ACCOUNT 4
04
EMPLOYEES 10
03
DEPARTMENTS 8
06
TIME CLOCK ACTIVATION 13
CONTENTS
05
RFID CARD REGISTRATION 12
12
LIMITED WARRANTY 29
08
KEYPAD 18
09
MENUS 20
10
TROUBLESHOOTING 23
07
WALL MOUNT 16
11
CHARACTER TABLES 25
13
SAFETY INFORMATION 32

Seng up your uAend Time Clock requires
an interacon between your Time Clock and
Cloud Portal.
First we’ll begin in the Cloud, then we’ll nish
with the Time Clock.
Once you’ve completed the following 5 easy
steps, your employees will be ready to use the
me clock.
CREATE YOUR
ACCOUNT
RFID CARD
REGISTRATION
ACTIVATE YOUR
TIME CLOCK
HANG YOUR
TIME CLOCK
ADD DEPARTMENTS
AND EMPLOYEES
INTRODUCTION
01

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
Creang your uAend Account
Open your web browser and visit
www.TrackMyTime.com/signup
then follow the prompts.
CREATE YOUR uATTEND ACCOUNT
 Before you can set up your new uAend Time Clock, you will
need to set up your uAend Cloud Account.
02

5
Here are some helpful ps to make the setup as smooth as possible.
Your Dealer ID will be found
on the back of your Quick
Start Guide.
If the Dealer ID is missing,
please contact Customer
Support.

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
When selecng your plan size,
keep in mind that your employees
are your hourly workforce.
Supervisors (not paid hourly) and
administrators are not included in
this number. Your plan is month-
to-month and can be changed at
any me.

7
Your login URL is going to become
the “web address” for your
company’s uAend Portal. For
example, “The Great Cookie Co”
may become
trackmyme.com/gr8cookieco
trackmyme.com/gr8cookieco

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
ADD DEPARTMENTS
Departments are used to group users together within the uAend system. You will need
to set up at least one department before you add users to your account. Specify other
department sengs, such as Punch Rounding and Overme Rules, during the inial
setup or you may choose to enter that informaon later.
03
1. Select the Departments tab
on your Dashboard.
2. Select “+Add Department.”
3. Create a Department Code.
The Department Code is used
as a reference on employee me
cards to ensure that hours are
appropriately allocated to the
correct departments. For example,
the code for “Sales” can be, “SLS.”
4. Enter the full Department Name.

9
Specify addional department
sengs on this screen now, or
enter that informaon later.
5. Select...
a. “Save & Add New” to add
a new department.
b. “Save & Connue” to add
more rules and policies.
c. “Save & Close” to move to
the next step.

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
1. Select the Users tab on your
Dashboard.
2. Select “Add User.”
ADD EMPLOYEES
The number of employees you can add to your account is limited by the plan
size you have chosen.
Oponally change the size of your plan at any me by selecng your user icon
in the upper right corner of your uAend Portal, then “My Account” from the
dropdown menu.
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11
3. Assign the user a role, then add their rst and last name.
Employees are the poron of your workforce that use the me clock to track
their me.
Supervisors can view and edit me cards, but do not punch in and out of the
me clock.
Administrators have full access to the account and its sengs. Addional
administrators can be added for $6 per month, per administrator.
4. Select...
a. “Save and Connue” to set up the employee’s prole.
b. “Save and Close” to move on to the next steps.
You can add more details by going back to that user’s prole at any me.

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
RFID CARD REGISTRATION
1. Issue a uAend RFID badge
to your employee and make a
note of the number.
2. From your Administrator Web
Portal, select the
Users tab.
3. Select the employee’s name
from your list of users.
4. From the employee’s
prole, select the Punch
Management subtab.
5. Select EDIT and enter the RFID card number into Badge Number secon.
6. Select SAVE and issue the badge to the employee, as it is now ready for use.
RFID CARD REGISTRATION
Allow your employees to clock in and out using their assigned RFID card.
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13
ACTIVATION VIA LAN
1. Aach a LAN cable to your clock and router,
then plug your clock into a power outlet.
Your clock should be powered on. Select LAN
(opon 2) on your CB6500.
2. Enter your uAend Company ID.
This ID can be found in the upper right corner of
your uAend Web Portal. If you do not have an
account, please set one up, as outlined in step 2.
ACTIVATE YOUR TIME CLOCK
The CB6000 allows you to connect to the Internet via LAN, while the CB6500
allows you to connect via LAN and WiFi. The process of acvang your me
clock via LAN is the same for the CB6000 and CB6500, so they have been
grouped together in this step.
06

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
3. Conrm that your account informaon
is correct.
4. Select a me zone based on the locaon
of the clock.
5. Press OK when setup is complete.
ACTIVATION VIA WIFI
1. Plug your me clock into a power outlet.
Your clock should be powered on.
2. Select 1 for WiFi.
3. Press OK to view a list of WiFi Networks.
4. Select and conrm your Network.

15
5. Enter your password.
See the character table in the back of the
manual for assistance.
6. Conrm that your password is correct.
7. Enter your Company ID and press OK.
Your Company ID can be found in the upper right
corner of your uAend Web Portal. If you do not
have an account, please set one up as outlined in
step 2.
8. Conrm that your account informaon
is correct.
9. Select a me zone based on the locaon
of the clock.
10. Press OK when setup is complete.

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
MOUNTING YOUR TIME CLOCK
ONTO YOUR WALL
1. Select a locaon for your me clock near a
power outlet and LAN port (if applicable).
2. Place the metal back plate against the wall
(shown at right). Mark the holes against the wall.
3. Insert drywall anchors into the center of the
wall marks.
4. Align the metal back plate with the holes.
Ensure that the prongs are facing away from the
wall and upward, then secure the back plate to
the wall with the included screw.
WALL MOUNT
Included with your me clock, you will nd a metal back plate, a LAN
cord, a power adapter, four drywall anchors, four screws, and a small
bracket screw. You will need your own Phillips-head screwdriver.
07
Wall
Image not actual size

17
5. Aach the power adapter and the LAN line
(if applicable).
6. Align the three slots on the back of the clock
with the three prongs on the back plate. Push
down slightly to ensure the clock is securely
fastened.
7. Oponally screw the me clock to the metal
back plate with the included bracket screw at
the boom center of the me clock.
Wall
side view
Reset
Wall
side view

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
KEY FUNCTION
1–0 Digits funcon as numbers for performing funcons such as entering a PIN.
MENU Pressing the MENU key prompts a login screen for two levels of me clock access:
Administrator and Super User.
Administrator: The default password is 53178. Administrators can access Admin menu to
perform all available funcons.
Super User: The default password is 6318. Super Users can access System Management.
The administrator has the power to change all default passwords.
ESC Pressing the ESC to exit from a menu or cancel a funcon.
USING YOUR KEYPAD
The table below explains the funconality of each key on the keypad.
08

19
DEPT/UP
ARROW
Pressing the DEPT/Up Arrow key in standby mode enables selecng the Department
Transfer funcon. In all other modes, this key is used to scroll up.
PIN/DOWN
ARROW
Pressing the PIN/Down Arrow key in standby mode allows user to enter their PIN. In all
other modes, this key is used to scroll down.
OK Used to accept key entries.
Used to access the uAend menu (hours worked in current pay period).
NOTE: To make changes to a menu opon, press the MENU key, use the up and down keys to
make your selecon, then press OK.

QUESTIONS? Call 800-518-8925 or Email support@trackmyme.com
Administrator Menus
The User Management menu oers the following opon:
• Change Password—used to change the default passwords for the
Administrator and Super User.
The Device Management menu oers the following opons:
• Update Time—used to synchronize a new me, if me sengs in the
uAend account change.
• Device ID—used to display the Device ID.
• Download Logo—used to import a logo from a uAend account to
display on your me clock.
• Time Date—used to change the way that date and me are displayed
on your me clock.
USING YOUR MENUS
There are two user types for the CB Series Time Clock: Administrator
and Super User. Each user type can access specic menus to perform
funcons.
09