uAttend MN Series User manual

MN Series Product Guide Table of Contents
Table of Contents
1.0 Introduction ................................................................................................................................1
2.0 Setting Up Your uAttend Account............................................................................................... 1
2.1 Creating an Account................................................................................................................ 1
2.2 Adding Departments and Employees .....................................................................................3
2.2.1 Adding Departments........................................................................................................... 3
2.2.2 Adding Employees............................................................................................................... 4
3.0 Setting up and Using the Timeclock............................................................................................ 6
3.1 Mounting Your Timeclock .......................................................................................................6
3.2 Linking the Timeclock to Your uAttend Account..................................................................... 7
3.3 Registering Facial Recognition Templates ..............................................................................8
3.3.1 Transferring Facial Recognition Templates to Other Timeclocks .......................................9
4.0 Overview of the Timeclock .......................................................................................................10
4.1 Using the Timeclock Buttons ................................................................................................10
4.2 Using the Timeclock Menus ..................................................................................................10
4.2.1 Admin Menu.....................................................................................................................10
4.2.2 Super User Menu .............................................................................................................11
5.0 Troubleshooting........................................................................................................................12
6.0 Template Assignment Sheet .....................................................................................................13

MN1000 Product Guide Page 1
MN1000/2000 Product Guide
1.0 Introduction
Thank you for purchasing the MN Series Timeclock, part of the uAttendTM Employee Management
System by ProcessingPoint, Inc. This document will guide you through the steps of setting up your
uAttend account, setting up your Timeclock, and linking the Timeclock to your uAttend account. It
will also give an overview of the features and functionality of the Timeclock.
To get started with uAttend, you will need to perform these tasks in the following order:
1. Create your uAttend account, using the steps provided in Section 2.1.
2. Add departments, using the steps provided in Section 2.2.
3. Add employees, using the steps provided in Section 2.2.
4. Set up your Timeclock, using the steps provided in Section 3.0.
2.0 Setting Up Your uAttend Account
This section describes the steps you will take to create a new uAttend account and set up
departments and employees.
2.1 Creating an Account
1. Open your web browser and visit: https://trackmytime.co.uk/signup
You will be prompted to enter the Dealer ID, which can be found on a sticker on the
outside of the Timeclock box. If the Dealer ID is missing, please contact Customer
Support at [e-mail] or 0845 680 8568.
2. Enter the Dealer ID.
3. Click Get Pricing.
You will be prompted to select a price plan that best suits your needs, based on the
number of employees who will use the system. The plans are delivered via a
monthly subscription. You can easily upgrade or downgrade your plan at any time
and all plans are month-to-month.

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4. Click the Sign Up button for the plan that you select.
The Sign Up screen will appear, prompting you to create your login page, enter the clock
administrator, and sign up (enter billing information). See below for more information.
Create Your Login Page—This step allows you to customise your uAttend login
page, which you and your employees will use to log in to the system. Specify an
easy URL extension (web address) for you to remember. You might wish to use a
shortened version of your company name. The URL extension cannot be longer
than 20 letters or numbers and cannot contain special characters or spaces.
Enter Clock Administrator—This step allows you to enter information for the clock
administrator. This is the person who will have full access to the account and is
required to set up and manage the account. Supervisors and users will be added
later.

MN1000 Product Guide Page 3
Sign Up—This step allows you to enter billing information for the service. Enter the
billing name, billing address, and payment card information that you wish to use.
This information will be stored on our system (encrypted and secure) for recurring
monthly billing. All plans come with a 30-day money back guarantee, if you are not
satisfied. When you have entered all information, click Create my account.
Once you have created your account, you will have access to the uAttend Online Help. The
link is found in the upper-right corner of the uAttend screen.
2.2 Adding Departments and Employees
After you have created your uAttend account, you will need to set up at least one
department and one employee. There is no limit to the number of departments you can set
up. However, the number of employees is limited based on the plan you selected.
You can upgrade your plan to include more employees by clicking the Account link in the
upper-right corner of the uAttend screen.
2.2.1 Adding Departments
Follow these steps to add a department to your uAttend account:
1. Click the Departments tab on the main menu.
2. Click Add Department.
3. In the Code field, enter a code for the department.
A code can be up to 20 characters. The code is used as a reference to the
department and will appear on timecards.
4. In the Department Name field, enter a name for the department.
5. Click Add.

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The department will be added to the list of departments.
6. Click the department’s name to continue adding department settings.
For help setting up departments, click the Online Help link in the upper-right corner of the
uAttend screen.
2.2.2 Adding Employees
Follow these steps to add an employee to your uAttend account:
1. Click the Users tab on the main menu.
2. Click Add User.
3. From the Role drop-down menu, select the role that you wish to assign to the user.
Employee—users who are assigned to departments within uAttend and will be
clocking in and out of the system.
Supervisor—users who are assigned departments for which they are responsible.
Supervisors may have view only or view and edit rights.
Administrator—users who have control over the uAttend account and are
responsible for setting all preferences.
NOTE: Each uAttend account is licensed for one administrator. If you wish to add
administrators to your account, there will be an additional fee of £4.00 per month,
per administrator.
4. In the First Name field, enter the user’s first name.

MN1000 Product Guide Page 5
5. In the Last Name field, enter the user’s last name.
6. Click Add.
The new user will be added to the list of users.
7. Click the new user’s name to continue adding user settings.
NOTE: If the employee will be using a PIN to clock in, enter it in the PIN Number field. If
they will be using an RFID Badge, enter the badge number that is printed on the RFID
Badge in the Badge Number field. If the employee will be using facial recognition to clock
in, you will register their facial templates using the steps in Section 3.3 of this document.

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3.0 Setting up and Using the Timeclock
Now that you have set up your uAttend account, you may mount your Timeclock and link it to your
account.
3.1 Mounting Your Timeclock
Follow these steps to mount your Timeclock to a wall:
1. Find a location near a power outlet and a router, switch, or Ethernet network
point where you would like to mount the Timeclock.
NOTE: Make sure you mount your Timeclock low enough on the wall so that the
camera can take photos of all employees regardless of height. When mounted, the
Timeclock will be tilted up at an angle.
NOTE: Make sure that the Timeclock is mounted in a location where there will be
no mirrors or direct light on the camera lens.
2. Line up the mounting paper on the wall where you would like to mount the
Timeclock.
3. Drill holes into the wall, using the marks on the mounting paper as a guide.
4. Hammer the dowels into the holes that you drilled.
5. On the mounting bracket, remove the oval-shaped cable hole to allow room for
the cables to be pulled through.
6. Attach the power cord and the Ethernet cable to the back of the Timeclock.
7. Line up the mounting bracket against the dowels and attach the screws through
the mounting bracket into the dowels.
8. Screw the metal back plate into the mounting bracket.
9. Affix the Timeclock to the metal back plate by lining up the slots in the back of the
Timeclock to the metal prongs on the back plate. Push down lightly to make sure
the Timeclock is securely fastened to the back plate.
10. Plug the Ethernet cable into the router.
11. Plug the power cord into the power outlet.

MN1000 Product Guide Page 7
3.2 Linking the Timeclock to Your uAttend Account
Follow these steps to link the Timeclock to your uAttend account:
1. Attach an Ethernet cable between the Timeclock and your router, then plug the
Timeclock into a power outlet.
The Timeclock should be turned on, with the display illuminated.
2. Log in to your uAttend account, if you are not already logged in.
3. Click the Settings tab on the main menu.
4. Click the Timeclocks link.
5. Click Add Timeclock.
6. In the Device ID field, enter the Device ID assigned to the Timeclock.
You can find the Device ID written on the outside of the terminal box. If you cannot
locate the Device ID, you can also find the Device ID in the Timeclock. To do this,
press the Menu button and enter the password (default password is 53178). Select
Device Management, then select Device ID.
Be sure to enter the complete Device ID. An example of a Device ID is MN1000-
12345678.
7. In the Name/Location field, enter the name for the Timeclock.
This field is used to easily identify the Timeclock. You can choose the name so that
you know which terminal each one is if you have more than one attached to your
account.
8. Click Add.
9. IMPORTANT: Restart the Timeclock.
The Timeclock will now be linked to your uAttend account.

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3.3 Registering Facial Recognition Templates
Registering a facial recognition template requires interaction with both the Timeclock and
your uAttend account.
Follow these steps on your Timeclock:
1. Press the Menu button.
2. Enter the default password (53178) if it has not been changed, then press OK.
3. From the menu, select the first option, User Management.
4. Press Add.
5. Enter an ID code for the facial recognition template and press OK.
We recommend using the employee’s birth date as an ID code. For example, a birth
date of October 22, 1984 would be registered as “221084.” Each template must be
assigned a unique code. Make a note of the employee’s name and 6-digit code in the
Template Assignment Sheet at the back of this guide.
6. Follow the audio instructions.
NOTE: Please remove eyeglasses, as the scan will not work properly with them.
The instructions will direct you to “focus eyes inside the green box” three times as
the cameras take photos.
7. Repeat the previous steps for each employee who will be using the Timeclock.
Follow these steps from your uAttend account:
1. Click the Settings tab on the main menu.
2. Click the Timeclocks link.
3. Click the Assign Users link that appears next to the name of the Timeclock that you
used to register the facial recognition templates.
4. In the Face ID column, find the ID for the employee.

MN1000 Product Guide Page 9
5. From the Employee Name drop-down menu, select the employee’s name.
6. Click Save.
7. Assign each facial recognition template to the appropriate employee, using the
Template Assignment Sheet in this guide as a reference.
The Timeclock is now ready for registered employees to clock in and out using facial
recognition.
3.3.1 Transferring Facial Recognition Templates to Other Timeclocks
Transferring a facial recognition template to additional Timeclocks requires interaction
with both the Timeclock and your uAttend account.
Follow these steps from your uAttend account:
1. Click the Users tab on the main menu.
2. Click Manage Face Templates.
3. Check all of the face templates that you wish to transfer to an additional
Timeclock.
4. Use the drop-down menu to select the Timeclock(s) to which you wish to transfer
the templates.
5. Click Submit.
Follow these steps on each Timeclock that you selected to receive the templates:
1. Press the Menu key.
2. Enter the default password (53178) if it has not been changed, then press OK.
3. Select the Template menu.
4. Select Download Templates.
5. Press OK.
6. Wait for the templates to download to the Timeclock.

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4.0 Overview of the Timeclock
The Timeclock is a touchscreen biometric time-recording device that allows employees to clock in or
out using facial recognition, an RFID card, or a PIN. The MN1000 can store up to 100 user templates,
the MN2000 up to 200.
NOTE: If the Timeclock detects motion, the screen will change to display a countdown, which
indicates that facial recognition is about to initiate.
4.1 Using the Timeclock Buttons
There are three buttons on the Timeclock: MENU, DEPT, and PIN.
MENU
If you press the MENU button, a password screen allows you to log in. There are two levels
of administration: Administrator and Super User.
Administrator—The default password is 53178. Administrators can access the
Admin menu, where they can perform all of the functions available.
Super User—The default password is 6318. After entering the password, the super
user will see the user management selection screen, where they can add user
templates to the Timeclock.
DEPT
If you press the DEPT button, a list of departments will display on the screen. You can
select a department using the touchscreen. Then you can clock in using a PIN, an RFID card,
or facial recognition.
PIN
If you press the PIN button, you can enter a PIN to clock in. The PINs are set up through the
user’s profile in your uAttend account.
4.2 Using the Timeclock Menus
There are two main menus available in the Timeclock: the Admin menu and the Super User
menu.
4.2.1 Admin Menu
The Admin menu is comprised of five sub-menus: User Management, Template,
Communication Settings, Device Management, and System Management.
User Management (“User Mgt”)—From the User Management menu, administrators can
add new user templates, delete user templates, and search for an ID number.

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Template (“Template”)—From the Template menu, administrators can download user
templates from your uAttend account.
Communication Settings (“Comm”)—From the Communication Settings menu,
administrators can change the Timeclock’s default network configuration of DHCP to a
static IP address assignment.
Device Management (“Device)—From the Device Management menu, administrators can
view the Device ID, download your company logo, change the date and time format,
control the sound on your Timeclock, change the Administrator password, and change the
Super User password.
System Management (“System”)—From the System Management menu, administrators
can access the Help phone number and submit a Help ticket, view the Timeclock’s MAC
address, view the firmware version, update the firmware, and configure clock options.
4.2.2 Super User Menu
The Super User menu is comprised of three sub-menus: User Management, Template, and
System Management.
User Management (“User Mgt”)—From the User Management menu, super users can add
new user templates.
Template (“Template”)—From the Template menu, super users can download user
templates from your uAttend account.
System Management (“System”)—From the System Management menu, super users can
access the Help phone number and submit a Help ticket.

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5.0 Troubleshooting
See the following table for help with error messages you might encounter with the Timeclock.
ERROR MESSAGE
NOTES
DEVICE ID ERROR—
PLEASE LINK TO
ACCOUNT
This message displays when the Timeclock has not been linked to a
uAttend account. Please refer to Section 3.2 of this guide.
NET NOT FOUND
This message displays if the Timeclock is not currently plugged into
any networking device, or the networking device it is plugged into is
turned off or is not functioning correctly.
SORRY, DEALER ID NOT
FOUND
Trackmytime.co.uk will report this error if the Dealer ID you entered
is not valid. Please contact your dealer representative for assistance.
UNSUCCESSFUL LOGIN
When you attempt to log in to trackmytime.co.uk, the login form
refreshes. This indicates that the username/password combination
that you entered was not correct.
If you have forgotten your username and/or password, click on the
Email username/password link at the top of the page.
SORRY, USER NOT FOUND
This message displays if a user attempts to clock in, but their facial
recognition ID has not been assigned to their user profile.
SORRY, USER NOT
VERIFIED
This message displays if a user attempts to clock in, but the system
cannot match the facial features to a stored facial recognition
template.
SERVER CONNECTION
ERROR
This message displays if the Timeclock is unable to communicate with
our uAttend servers due to a firewall, content filter, or any other kind
of possible network block.
DNS ERROR
This message displays if the Timeclock does not have a valid DNS
server IP address to use for name resolution, or the DNS server it is
contacting cannot properly resolve our host name for our uAttend
servers.
DHCP ERROR
This message displays if the Timeclock does not receive proper IP
address information provided to it from a DHCP server.
DHCP UNAVAILABLE
This message displays if the Timeclock receives no responses when
attempting to contact a DHCP server.

MN1000 Product Guide Page 13
6.0 Template Assignment Sheet
Make copies of this page for additional employees, if needed.
EMPLOYEE NAME
FACE ID