Ubiquiti UniFi Protect UVC-G3-Flex-3 User manual

1080p Indoor/Outdoor IP Camera with
Infrared and 802.3af Support
Model: UVC-G3-FLEX

Introduction
Thank you for purchasing the Ubiquiti Networks® UniFi®Video
Camera G3 Flex. This Quick Start Guide is designed to guide
you through installation and includes warranty terms.
Package Contents
G3 Flex Camera Flush Mount Pole/Wall
Mount
Outdoor
Cover
Security Screw
(Qty. 1)
Screws
(Qty. 3)
Screw Anchors
(Qty. 3)
Zip Ties
(Qty. 2)
Installation Requirements
• Phillips screwdriver
• Drill and 6 mm (1/4") bit for drywall anchors and 3 mm (1/8")
for screws)
• Category 5e (or above) Ethernet cable
Note: When using the Outdoor Cover, use an Ethernetcable
without a strain-relief boot on the connector. This willprevent
unnecessary tension on the cable ends during installation.
Cable without a strain-relief boot Cable with a strain-relief boot
TERMS OF USE: All Ethernet cabling runs must use CAT5e (or above). Shielded Ethernet
cable and earth grounding must be used for outdoor installations as conditions of product
warranty. TOUGHCable™ is designed for outdoor installations. It is the professional installer’s
responsibility to follow local country regulations.

Outdoor Installation Requirements
IMPORTANT: When installed outdoors, the camera must be
installed in the upright postion only.
• Mounting location should be at least 60 cm (2 ft) from the
edge of the eave or ceiling.
• Mount the camera in the upright position only. Please see
diagram below.
• Shielded Category 5e (or above) cabling with drain wire
should be used for all outdoor wired Ethernet connections
and should be grounded through the AC ground of the PoE.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial‑grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit www.ubnt.com/toughcable
• Surge protection should be used for all outdoor installations.
We recommend that you use two Ethernet Surge Protectors,
model ETH-SP-G2, one near the UVC-G3-Flex and the other
at the entry point to the building. The ETH‑SP‑G2 will absorb
power surges and safely discharge them into the ground.
To LAN
ETH-SP-G2
ETH-SP-G2
US-8-150W
UVC-G3-FLEX
60 cm (2 ft)
Diagram Showing Use of Ethernet Surge Protectors

Before You Begin
The UVC G3 Flex camera is designed to work with the UniFi
Video®controller software (v3.9.2 or higher). The software may
be hosted on any of the following:
• UniFi Application Server, model UAS‑XG
• UniFi NVR, model UVC-NVR-2TB
• A Linux or Windows computer
Note: The latest UniFi Video software is available for free
download at: www.ubnt.com/download/unifivideo
The UVC G3 Flex can be powered by connecting it to a PoE
802.3af‑compliant switch or PoE adapter.

Hardware Overview
Microphone
Camera Lens
Light Sensor
LED
Swivel Base
Microphone Microphone for recording audio
Camera Lens Lens for viewing/recording video
Light Sensor Sensor for ambient light detection
LED Status indicator for the following:
LED State Status
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Steady Blue Connected to UniFi Video Controller;
Reset Button Pressed
Flashing Green Disconnected from Controller
Steady White Awaiting adoption
Swivel Base Allows you to change the viewing angle of the
camera by adjusting left or right. Useful if mounted on a wall
or other permanent surface.

Bottom View
Ethernet Port Reset Button
Ethernet Port The Ethernet Port is a 10/100 Mbps port used
to supply power from a PoE 802.3af‑compliant switch to the
camera. The switch should be connected to a LAN running
DHCP services and the UniFi Video Controller software.
Reset Button The Reset Button is used to reset the camera to
factory defaults. Press and hold the Reset Button for more than
10 seconds while the camera is powered on.
Mounting Options
Use the Flush Mount by itself to install the
G3 Flex camera on a desktop or table.
Use the Flush Mount with two screws to install
the G3 Flex camera on a wall (vertically).
Use the Flush Mount with two screws to install
the G3 Flex camera on a solid horizontal surface
or ceiling.
Use the Pole Mount with two screws and the
Outdoor Cover to install the G3 Flex camera on a
wall or at surface outdoors.
Use the Pole Mount with two plastic zip ties and
the Outdoor Cover to install the G3 Flex camera
on an outdoor pole. The Outdoor Cover is not
required for indoor pole installations.

Additional Mounts Available
There are two additional mounts available for the G3 Flex: a
Ceiling Mount and a Pendant Mount. Each is sold separately.
Use the optional Ceiling Mount, Screw Kit, and
Mount Cover to install the G3 Flex camera on a
solid horizontal surface or ceiling.
Use the optional Ceiling Mount, Mount Cover, and
Back Plate Assembly to install the G3 Flex camera
on a drop tile ceiling or horizontal surface
where the interior side of the Ceiling Mount is
accessible.
Use the Pendant Mount to install the G3 Flex
camera onto a tted 3/4" or 1.5" conduit mount
or ceiling pipe.
Optional Covers
There are also optional skin covers available to enhance the
look of the G3 Flex camera and allow it to discreetly blend
into the setting or environment it is installed in. Choose from
one of the following design patterns: Black, Camouflage,
Concrete, Marble, and Wood.
Black Camoflauge Concrete Marble Wood

Installation
The UVC G3 Flex can be installed using one of the following
methods:
• Desktop For installing on a flat surface such as a desktop
or table/shelf; could be set up for temporary installations.
• Wall/Ceiling For installing in a secure location; used more
for stationary or permanent installations.
• Pole For installing on a pole (indoor or outdoor).
Proceed to the appropriate section for your installation.
Note: The viewing angle or surveillance coverage of the
G3 Flex camera can be changed at any time.
• Tilt the lens up or down for vertical adjustment
• Turn the base left or right for horizontal adjustment

Desktop/Table
1. Remove the Flush Mount from the bottom of the camera.
2. Insert one end of the RJ‑45 cable into the Ethernet Port and the
other end into a PoE 802.3af‑compliant switch.
3. Replace the Flush Mount by following these steps:
a. Line up the notches on the mount with the slots in the
base of the camera.
b. Slide the Flush Mount into the base of the camera until
it is secure.

4. Place the camera on a desk or table in its upright position.
5. Adjust the viewing angle or surveillance coverage as
needed by following these steps:
• Tilt the lens up or down to adjust the angle vertically
• Turn the camera body left or right to adjust the angle
horizontally
Installation complete.
Desktop / Table Install

Indoor Wall/Ceiling
1. If the Ethernet cable is coming from the inside of a wall:
a. Drill or cut a hole in the wall and feed the Ethernet
cable through the opening.
b. Pull the Ethernet cable forward and slide it through the
opening in the mount.
2. Use the Screws and Screw Anchors to secure the Flush
Mount to the wall.
Top Side Down Mounting
or
Vertical Upright Mounting
3. Connect the Ethernet cable to the Ethernet Port in the base
of the camera.

4. Attach the camera to the Flush Mount by lining up the
notches with the slots in the base of the camera. Press
firmly together until the camera is secure.
Vertical mounting on ceiling
or
Vertical mounting on a wall
Installation complete.
Horizozntal Surface / Ceiling with Flush Mount
Indoor Wall with Flush Mount

Pole
Note: If you are mounting the camera outdoors, it must
be installed in the upright position to prevent water
from getting into the base of the camera. Use the
OutdoorCover for additional protection from moisture.
1. Attach the Pole Mount to a pole using the included Zip Ties.
2. Insert and pull an Ethernet cable through the back port
opening of the Outdoor Cover.
Note: When using the Outdoor Cover, use an Ethernet
cable without strain‑relief boots on the connector. This
will prevent unnecessary tension on the cable ends.
3. Connect the Ethernet cable to the Ethernet Port on the
G3 Flex camera.

4. Attach the camera to the Outdoor Cover by lining up the
notches with the slots on the bottom of the camera. Press
firmly until the camera snaps on.
5. Attach the camera to the Pole Mount:
a. Press the camera against the Pole Mount and line up
the notches on the mount with the slots on the
bottom of the camera.
b. Slide the camera down onto the Pole Mount until it
is secure.
Note: When using the Outdoor Cover, use an Ethernet
cable without strain‑relief boots on the connector. This
will prevent unnecessary tension on the cable ends.

6. Use a phillips screwdriver to install the Security Screw
through the Outdoor Cover and into the base of the
camera. This helps secrure the camera to the mount.
7. Adjust the camera to the desired viewing angle by:
• Tilting the lens up or down for vertical adjustment
• Turn the camera body left or right to adjust the angle
horizontally
Installation is complete.
Pole Mount Install

UniFi Video
Ensure that you are running UniFiVideo software version 3.9.2
or newer. The latest version of the UniFi Video software is
available at www.ubnt.com/download/unifivideo
The UniFi Video auto-management feature should
automatically detect your new camera(s). To manage the
camera, perform the following steps:
1. Click the Unmanaged tab.
2. Click the camera row.
3. The Camera Details window will appear on the right side of
the screen. Enter ubnt in the Username and Password fields
and click Manage.
The camera will appear in the Managed cameras list.
UniFi Video App
The UniFi Video mobile app is available for free
in the App Store for iOS devices and Google Play
™
store for Android‑based devices.
For details on using the UniFi Video software, refer to the User
Guide at: www.ubnt.com/download/unifivideo

Specifications
UVC-G3-FLEX
Dimensions Ø107.5 x 48 x 48 mm
(Ø 4.23 x 1.89 x 1.89")
Weight 170 g (5.99 oz)
Sensor 1/2.7" 2‑Megapixel HDR Sensor
Lens EFL 4mm / f2.0
Viewing Angle with Lens
Distortion Correction (LDC)
LDC Off
LDC On
87.4° (H), 47° (V), 104° (D)
80° (H), 46° (V), 92° (D)
Night Mode IR LEDs with Mechanical ICR Filter
Video Compression H.264
Resolution 1080p FHD (1920 x 1080)
Maximum Frame Rate 25 FPS
Image Settings Brightness, Contrast, Sharpness, Saturation,
Noise Reduction, 50/60 Hz
Microphone Yes
Management Interface UniFi Video
Networking Interface (1) 10/100 Ethernet Port
Max. Power Consumption 4W
Power Method 802.3af PoE
Power Supply 802.3af PoE Switch Port
Mounting Table, Wall (Indoor/Outdoor), Pole
Operating Temperature ‑20 to 50° C
(‑4 to 122° F)
Operating Humidity 20 to 90% Noncondensing

Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.
WARNING: Hot Surface. Do not touch.
WARNING: Do not use this product in a location that can
be submerged by water.
WARNING: Avoid using this product during an electrical
storm. There may be a remote risk of electric shock from
lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current
requirements indicated on the manufacturer’s label. Connection to a
different power source than those specified may result in improper
operation, damage to the equipment or pose a fire hazard if the
limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service
should be provided only by a qualified service technician.

Limited Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”) warrants that the
product(s) furnished hereunder (the “Product(s)”) shall be free from defects
in material and workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use and operation.
UBIQUITI NETWORKS’ sole and exclusive obligation and liability under
the foregoing warranty shall be for UBIQUITI NETWORKS, at its discretion,
to repair or replace any Product that fails to conform to the above
warranty during the above warranty period. The expense of removal and
reinstallation of any Product is not included in this warranty. The warranty
period of any repaired or replaced Product shall not extend beyond its
original term.
Warranty Conditions
The above warranty does not apply if the Product:
(I) has been modified and/or altered, or an addition made thereto,
except by Ubiquiti Networks, or Ubiquiti Networks’ authorized
representatives, or as approved by Ubiquiti Networks in writing;
(II) has been painted, rebranded or physically modified in any way;
(III) has been damaged due to errors or defects in cabling;
(IV) has been subjected to misuse, abuse, negligence, abnormal
physical, electromagnetic or electrical stress, including lightning
strikes, or accident;
(V) has been damaged or impaired as a result of using third party
firmware;
(VI) has no original Ubiquiti MAC label, or is missing any other original
Ubiquiti label(s); or
(VII) has not been received by Ubiquiti within 30 days of issuance of
the RMA.
In addition, the above warranty shall apply only if: the product has been
properly installed and used at all times in accordance, and in all material
respects, with the applicable Product documentation; all Ethernet cabling
runs use CAT5 (or above), and for outdoor installations, shielded Ethernet
cabling is used, and for indoor installations, indoor cabling requirements
are followed.
Returns
No Products will be accepted for replacement or repair without obtaining
a Return Materials Authorization (RMA) number from UBIQUITI NETWORKS
during the warranty period, and the Products being received at UBIQUITI
NETWORKS’ facility freight prepaid in accordance with the RMA process of
UBIQUITI NETWORKS. Products returned without an RMA number will not
be processed and will be returned freight collect or subject to disposal.
Information on the RMA process and obtaining an RMA number can be
found at: www.ubnt.com/support/warranty

Disclaimer
EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI
NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA,
SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM
AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY,
ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY,
SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS
FOR A PARTICULAR PURPOSE AND NON‑INFRINGEMENT AND ANY
WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR
TRADE PRACTICE IN CONNECTION WITH SUCH PRODUCTS AND SERVICES.
BUYER ACKNOWLEDGES THAT NEITHER UBIQUITI NETWORKS NOR
ITS THIRD PARTY PROVIDERS CONTROL BUYER’S EQUIPMENT OR THE
TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING
THE INTERNET, AND THAT THE PRODUCTS AND SERVICES MAY BE
SUBJECT TO LIMITATIONS, INTERRUPTIONS, DELAYS, CANCELLATIONS
AND OTHER PROBLEMS INHERENT IN THE USE OF COMMUNICATIONS
FACILITIES. UBIQUITI NETWORKS, ITS AFFILIATES AND ITS AND THEIR THIRD
PARTY PROVIDERS ARE NOT RESPONSIBLE FOR ANY INTERRUPTIONS,
DELAYS, CANCELLATIONS, DELIVERY FAILURES, DATA LOSS, CONTENT
CORRUPTION, PACKET LOSS, OR OTHER DAMAGE RESULTING FROM ANY
OF THE FOREGOING. In addition, UBIQUITI NETWORKS does not warrant
that the operation of the Products will be error‑free or that operation will
be uninterrupted. In no event shall UBIQUITI NETWORKS be responsible
for damages or claims of any nature or description relating to system
performance, including coverage, buyer’s selection of products (including
the Products) for buyer’s application and/or failure of products (including
the Products) to meet government or regulatory requirements.
Limitation of Liability
EXCEPT TO THE EXTENT PROHIBITED BY LOCAL LAW, IN NO EVENT WILL
UBIQUITI OR ITS SUBSIDIARIES, AFFILIATES OR SUPPLIERS BE LIABLE FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES
(INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING
OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE
PRODUCT, WHETHER BASED IN WARRANTY, CONTRACT, TORT OR OTHER
LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.