Ubiquiti UniFi UVC-G4-PRO User manual

4K Indoor/Outdoor
IP Camera with Infrared
and Optical Zoom
Model: UVC-G4-PRO

Package Contents
UVC-G4-PRO Tightening Tool Pole Mount Bracket
Screw Anchors
(Qty. 2)
Self-Tapping Screws
(Qty. 2)
Machine Screws
(Qty. 2)
Installation Requirements
• Pole-mounting: Two metal straps (not included)
• Shielded Category 5 (or above) cabling with drain wire
should be used for all outdoor wired Ethernet connections
and should be grounded through the AC ground of the PoE.
We recommend that you protect your networks from harmful
outdoor environments and destructive ESD events with
industrial-grade, shielded Ethernet cable from Ubiquiti. For
more details, visit ui.com/toughcable
• Surge protection should be used for all outdoor installations.
We recommend that you use two Ethernet Surge Protectors,
model ETH-SP, one near the camera and the other at the
entry point to the building. The ETH-SP will absorb power
surges and safely discharge them into the ground.
To LAN
ETH-SP-G2
ETH-SP-G2
US-8-150W
UVC-G4-PRO

Hardware Overview
Compliant
RoHS
48V 0.5A PoE
M/N:UVC-G4-PRO
RESET
Mounting Base
Cable Gland
Tilt/Mount Ring
Adjustable Base
Camera
Ring
Camera Lens
Ambient Light Sensor
Reset Button
Microphone
Cable Slot
Ethernet Port
Reset Button The Reset button serves two functions:
• Reboot Press and release the Reset button quickly.
• Restore to Factory Defaults Press and hold the Reset
button for 10-20 seconds while the camera is powered
on. Release when LED turns off.
Ethernet 10/100/1000 RJ45 port connects to an
802.3af/802.3at switch for PoE power and data.

LED Ring
LED
Ring
Color State Status
White Solid Ready for configuration.
Flashing Initializing.
Heartbeat
Flashing
Device is being reset to
factory defaults.
Blue Solid Indicates the device has been
successfully adopted into
a network and is working
properly.
Rotating Motion detected.
White/Blue Alternating Firmware upgrade in
progress. Device is busy; do
not touch or unplug it.
Red Solid Device failure; network error.
If this occurs, we recommend
rebooting the device.

Before You Begin
Remove the sticker from the bottom of the Mounting Base.
Installation Overview
To install the camera, please follow the instructions of the
following sections in this order:
1. Hardware Installation
2. Connecting Power over Ethernet
3. UniFi Protect
4. Adjusting the Camera View
Hardware Installation
The camera can be mounted on a wall, ceiling, or pole. Follow
the appropriate steps for your installation:
Wall/Ceiling Mount
1. Remove the Mounting Base from the camera by turning the
Tilt/Mount Ring counterclockwise.

2. Mark the mounting holes on the wall or ceiling.
Note: If you are running the cable along the wall or ceiling,
position the Cable Slot towards the direction you want
the cabling to run. For outdoor installations, position the
Cable Slot downward.
3. Use a 7 mm (¼") drill bit to drill the mounting holes in the
wall or ceiling.
Note: If you are running the Ethernet cable through the
wall, cut a hole centered between the mounting holes
that is large enough to feed the cable through.
4. Insert a Screw Anchor into each mounting hole.

5. If you are feeding the Ethernet cable through the wall or
ceiling, do so now and feed it through the Mounting Base.
If not, feed the Ethernet cable through the Mounting Base
and place the cable in the Cable Slot.
IMPORTANT: If you are installing your camera outdoors,
create a drip loop for the cable below the camera to
prevent water ingress.

6. Fasten the Mounting Base to the wall or ceiling using two
Self-Tapping Screws.
7. Remove the camera from the Adjustable Base by turning
the Camera Ring in the direction shown.
8. Remove the Cable Gland from the Adjustable Base.

9. Feed the Ethernet cable through the Cable Gland and
Adjustable Base. Seal the Cable Gland in place by firmly
pressing around its edges. Then connect the cable to the
Ethernet Port on the camera.
Compliant
RoHS
48V 0.5A PoE
M/N:UVC-G4-PRO
RESET
IMPORTANT: For proper weather sealing, the Cable
Gland must fit securely within the Adjustable Base when
the camera is mounted. Ensure that the Cable Gland is
securely seated during installation and cable routing.
10. Connect the camera back to the Adjustable Base by turning
the Camera Ring in the direction shown.

11. Orient the camera to the desired position while connecting
the Adjustable Base to the Mounting Base.
Note: You will fine-tune and then lock the positioning
after you check the camera view in the UniFi Protect
software.
12. Proceed to the Connecting Power over Ethernet section.
Pole Mount
To mount the camera on a pole, use two metal straps
(not included).
1. Feed the metal straps through the slots on the Pole Mount
Bracket.

2. Wrap a metal strap around the pole and tighten it by
turning the screw clockwise. Repeat for the second strap.
3. Remove the Mounting Base from the camera by turning the
Tilt/Mount Ring counterclockwise.
4. Feed the Ethernet cable through the Mounting Base.

5. Fasten the Mounting Base to the Pole Mount Bracket using
two Machine Screws.
6. Remove the camera from the Adjustable Base by turning
the Camera Ring in the direction shown.
7. Remove the Cable Gland from the Adjustable Base.

8. Feed the Ethernet cable through the Cable Gland and
Adjustable Base. Seal the Cable Gland in place by firmly
pressing around its edges. Then connect the cable to the
Ethernet Port on the camera.
Compliant
RoHS
48V 0.5A PoE
M/N:UVC-G4-PRO
RESET
IMPORTANT: For proper weather sealing, the Cable
Gland must fit securely within the Adjustable Base when
the camera is mounted. Ensure that the Cable Gland is
securely seated during installation and cable routing.
9. Connect the camera back to the Adjustable Base by turning
the Camera Ring in the direction shown.

10. Orient the camera to the desired position while connecting
the Adjustable Base to the Mounting Base.
Note: Fine-tune and then lock the positioning after you
check the camera view in the UniFi Protect software.

Connecting Power over Ethernet
The UVC G4 Pro supports 802.3af and 802.3at, and can be
powered by any 802.3af/802.3at compliant switch, such as a
UniFi PoESwitch.
Connect the Ethernet cable from the camera directly to a PoE
port on the switch.
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 18 20 22 24
1 3 5 7 9 11 13 15 17 19 21 22
2 4 6 8 10 12 14 16 18 20 22 24
SFP1
SFP2

UniFi Protect
The UniFi Protect auto-management feature should
automatically detect your new camera(s). To manage the
camera:
1. Log in to UniFi Protect. Enter the username and password
credentials used to set up the system and click Submit.
2. Click Add Cameras.
Note: The green number icon on the Add Cameras
button will display the number of cameras UniFi
Protect has automatically detected.

3. Select the camera you would like to manage. You can
rename the camera by typing into the box displaying the
device. Click Add Selected Cameras.
4. The camera will appear on the Devices tab. The Camera
Details window will be displayed on the right side of
the screen. Check the camera view and proceed to the
Adjusting the Camera View section.

UniFi Protect App
Download the UniFi Protect app to add this camera to your
UniFi Protect system.
Note: When you first launch UniFi Protect, the app
will prompt you to enable Bluetooth and other
features necessary to provide the best user experience
possible. Please allow these features and permissions
for proper app functionality.

Adjusting the Camera View
1. Fine-tune the positioning as you check the camera preview
in the software.
2. Ensure that the arrow side of the included Tightening Tool
faces the camera. Then insert the Tightening Tool between
the camera and AdjustableBase.
Arrow
3. Fit the Tightening Tool to the camera.

4. Turn the Tightening Tool to tighten the Camera Ring.
5. Move the Tightening Tool to fit the Tilt/Mount Ring.
6. Secure the Tilt/Mount Ring to lock the positioning and
complete installation.