Ultra electronics ID Card Printer User manual

User Manual
Document No 1219 Issue 3.08 - 17
/
06
/
2013

ID Card Printer – User Manual
ID Card Printer – User Manual
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CONTENTS
Safety Instructions: ............................................................................................................................................................- 3 -
Printer installation ..............................................................................................................................................................- 4 -
Unpacking..............................................................................................................................................................................- 4 -
IMPORTANT – do not connect USB yet................................................................................................................................- 5 -
Printer location requirements:................................................................................................................................................- 5 -
Hopper & Stacker...................................................................................................................................................................- 6 -
Prepare the cleaning roller.....................................................................................................................................................- 6 -
Install the dye film..................................................................................................................................................................- 7 -
Connect the power supply .....................................................................................................................................................- 7 -
Load the Driver CD in to your PC..........................................................................................................................................- 8 -
Using your ID Card printer.................................................................................................................................................- 9 -
Printer parts ...........................................................................................................................................................................- 9 -
Front display panel...............................................................................................................................................................- 10 -
Off button .............................................................................................................................................................................- 10 -
Menu options .......................................................................................................................................................................- 11 -
Cleaning the rollers..............................................................................................................................................................- 12 -
Test card..............................................................................................................................................................................- 12 -
Info.......................................................................................................................................................................................- 12 -
Hand feed.............................................................................................................................................................................- 13 -
Advanced.............................................................................................................................................................................- 14 -
Choosing the right dye-film ribbon.................................................................................................................................- 15 -
Choosing the right cards .................................................................................................................................................- 16 -
Card material .......................................................................................................................................................................- 16 -
Card size..............................................................................................................................................................................- 16 -
Card thickness .....................................................................................................................................................................- 16 -
To obtain good quality prints the card must be:...................................................................................................................- 16 -
Printable area of the card.....................................................................................................................................................- 16 -
Using Magnetic stripe cards.................................................................................................................................................- 17 -
Using self-adhesive cards....................................................................................................................................................- 17 -
The Printer driver settings...............................................................................................................................................- 18 -
Caring for your printer......................................................................................................................................................- 19 -
Cleaning supplies.................................................................................................................................................................- 20 -
Cleaning the printer rollers with the Cleaning Card.............................................................................................................- 20 -
Replacing the cleaning roller................................................................................................................................................- 21 -
Cleaning the printhead using the Cleaning Pen ..................................................................................................................- 22 -
Upgrading to Ehternet Enabled Operation:....................................................................................................................- 23 -
Upgrading to Double Sided Printing Operation:............................................................................................................- 24 -
Available consumables....................................................................................................................................................- 25 -
Troubleshooting................................................................................................................................................................- 26 -

ID Card Printer – User Manual
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The information contained in this document is subject to change without notice.
Ultra Electronics Limited shall not be liable for errors contained herein or for incidental consequential damages in connection with the
furnishing, performance or use of this material.
This document contains proprietary information belonging to Ultra Electronics Limited and may not be wholly or partially copied, stored in
a data retrieval system, or used for any purpose other than that for which it was supplied, without the express written authority of Ultra
Electronics Limited. All rights are reserved.
The HoloKote feature is protected by US PATENT No: 5,990,918 and by EUROPEAN PATENT SPECIFICATION EP 0 817 726 B1.
Microsoft and Windows 2000, XP and Windows 7 are trademarks of Microsoft Corporation.
Copyright © 2010 Ultra Electronics Limited.
SAFETY INSTRUCTIONS:
To prevent electric shock do not remove covers.
Do not attempt to service the printer yourself.
There are no user serviceable parts inside. In the event of malfunction, refer servicing to your printer’s supplier.
Use only a power source within the limits marked on the bottom panel.
Take care not to spill any liquid on the printer.
Ensure that the power supply cord is not longer than 2 metres in length and includes a properly grounded connection.
If using this printer in Germany:
To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be
protected by a 16 Amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden, daß die Gebäudeinstallation mit einem 16 A-
Überstromschalter abgesichert ist.
When handling the printer avoid touching the thermal printing edge of the thermal print head. Any grease and contamination will shorten
its life.
Before transporting the printer, remove the dye film & card hoppers and pack the printer in its original packaging.
FCC Declaration:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
NOTE: changes or modifications to this equipment without the express written authority of Ultra Electronics Limited could
void the user's authority to operate the equipment.
CCC Declaration:
声明
此为A级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可
能需要用户对其干扰采取切实可行的措施。
WARNING:
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

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PRINTER INSTALLATIONPRINTER INSTALLATION
Welcome
Thank you for choosing this ID Card Printer.
Before setting up your printer using the Driver CD–ROM, please follow the simple steps in this guide
on installing your printer. This guide helps you make your printing experience more enjoyable and
secure.
Please ensure you have all the items listed before you start installation.
UnpackingUnpacking
1. ID Card Printer
2. Hopper and Stacker
3. USB Cable 2m (Do not connect)
4. Power Adaptor & Leads
5. Driver CD-ROM
6. Cleaning Cards (2 T-cards)
7. Getting Started Guideide

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It is important to install the printer’s Driver CDROM first, before connecting the USB cable between
your PC and ID Card Printer.
IMPORTANT – do not connect USB yet
Normal office environment with:
A properly grounded power supply
Ambient temperature +10 to 30OC (50 to 86OF)
Protection from direct sunlight and chemicals
Protection from abrupt temperature changes
Relative humidity 20 - 70%
Sufficient space for:
- opening the top cover
- cable access at the rear
Printer location requirements:

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Hopper & Stacker
Open printer, then:
A. Remove the cardboard transit piece.
B. Peel off carefully the protective layer from the
cleaning roller.
C. The cleaning roller is blue and has a tacky
surface.
HOPPER: Insert the hopper into the aperture at the back of the printer
cards to ensure the cards are not sticking
re inserting into the hopper, and handle the
lly to keep the surfaces clean, as finger marks
e print quality.
STACKER: Insert the stacker into the
aperture in the front panel and click into
place. The stacker can hold up to 30, 20mil
to 40mil (0.51mm to 1.02mm) thick cards.
The printer can be operated without the
stacker.
and click into place.
Always fan the
together befo
cards carefu
can affect th
Prepare the cleaning roller

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Install the dye film
• Remove the dye film its packaging.
• Place the loaded spool into the rear slots and
the take-up spool into the front slots.
• Close the printer.
Connect the power supply
Select the connector for your region and connect to power supply unit.
Plug in and connect to printer which will automatically switch on.
Display should show the model and “Soft button” options.
IMPORTANT: Please do not connect the USB until
the CDROM has been installed.

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1. Load the driver CD ROM into the PC.
Note : If the CD does not run automatically, click the start button, then click on “run”. Type
“D:\autorun”, where D is the drive letter for your CD drive, then press the return key.
2. Now follow the on screen instructions to install the printer driver.
3. On completion of installation, connect your printer to the PC with the USB cable.
Now your ID Card Printer is ready to print.
Load the Driver CD in to your PC

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USING YOUR ID CARD PRINTER
Printer parts
1. Lid opening latch
2. Thermal print head
3. Card cleaning roller
4. LCD display screen
5. Soft function buttons
6. Hand feed/cleaning card entry
7. 30 card capacity stacker
8. 100 card capacity hopper
9. USB port
10. DC power input
11. Ethernet Port
9
10
11
8
1
4
2
3
5
6
7

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The front display panel has a text display and 2 push buttons. These buttons act as ‘soft’ buttons –
i.e. their function varies depending on the text displayed in the square brackets ( [_ _ _ _ ] )
immediately above each button.
The menu options for the soft buttons are explained in the following pages ………
Front display panel
Switches the printer OFF.
To switch the printer back ON again - press either button.
Off button
Hand Feed and Cleaning Card Slot
Soft Button Soft Button
Text Displa
y