Ultra Secure ULTRACOM 3 User manual

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INTERPHONE SANS-FIL 600 MÈTRES (PILES ou DC)
JUSQU’À 9 LOGEMENTS ENREGISTRÉS - OUVERTURE PORTAIL/GÂCHE À
DISTANCE ET VIA DIGICODE - ÉCRAN LCD - AUTONOMIE SUR PILES 18 MOIS -
ALIMENTATION 12-24VDC OPTIONNELLE - COMBINÉ(S) MOBILE(S) SUR BATTERIE
600 METRE WIRELESS INTERCOM (BATTERY or DC)
UP TO 9 REGISTERED RESIDENTS - REMOTE GATE/LATCH OPENING VIA
DIGITAL HANDSET OR KEYPAD - LCD SCREEN - BATTERY LIFE 18 MONTHS
- OPTIONAL 12-24VDC POWER SUPPLY - MOBILE HANDSET(S) ON BATTERY

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Thank you for choosing Ultra Secure to monitor your property.
The UltraCOM3 wireless intercom allows you to communicate with your visitors
and open your gate or lock remotely (using the handset) or from the caller
station using an unlocking pin. Up to 9 residents can be registered to the
UltraCOM3 with an unlimited number of handsets per resident. The wireless
range between handset(s) and caller station is 600 metres (line of sight). Thanks
to its hood and its IP54 certication, the caller station is designed for outdoor and
indoor installation for the long term! Dierent alert modes (audible, visual and/or
vibration alert) are available on the handset.
To meet all your needs, we oer various additional accessories (handset, hood,
remote aerial, etc.) on our website. Each application is unique and we seek to
guide you towards the best system that completely satises your needs. Do not
hesitate to contact us for advice.
Our guide will help you to understand and install the UltraCOM3, but also to
optimise your settings for your environment.
Get started with your UltraCOM3 wireless intercom.
Ultra Secure.
[e-mail]
01604 589414

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Contents of your user guide
Presentation of your UltraCOM3 wireless intercom ................................ 4
Presentation of the caller station ........................................................... 4
Presentation of the mobile handset ........................................................ 5
Presentation of the LCD screen of the handset .......................................... 6
Meaning of the icons ......................................................................... 7
Connection terminals ......................................................................... 7
UltraCOM3 intercom power supply ..................................................... 8
Caller station power supply ................................................................. 8
Caller station low battery information ...................................................... 8
Handset power supply ....................................................................... 8
Handset low battery information ........................................................... 9
Lithium battery replacement ................................................................. 9
UltraCOM3 commissioning .............................................................. 10
UltraCOM3 settings ....................................................................... 11
Unlocking the caller station ................................................................ 11
Residents (pairing of handsets) ........................................................... 11
External volume ............................................................................. 12
Outdoor tone ................................................................................. 13
Opening time ................................................................................. 13
Switching on the screen ................................................................... 13
Aerial ........................................................................................... 14
Frequency .................................................................................... 15
Opening pin .................................................................................. 15
Menu pin ...................................................................................... 15
Language ..................................................................................... 16
Information ................................................................................... 16
Resetting the caller station ................................................................ 16
Settings of UltraCOM3 handsets ....................................................... 18
Switch the handset on/o ................................................................. 18
Selecting the alert mode ................................................................... 18
Adjusting the volume (communication and ring) ....................................... 18
Using the UltraCOM3 intercom ......................................................... 19
Opening using the pin ...................................................................... 19
Using the call function ...................................................................... 19
Gate/latch remote opening ................................................................ 20
Reverse call function (from handset to caller station) ................................. 21
Interior intercom function (handset to handset) ........................................ 21
Installation of the caller station ........................................................ 22
Opening the caller station ................................................................. 22
Fixing your caller station ................................................................... 22
Connection for gate/latch (N/O - N/C - Com) .......................................... 23
Auxiliary output (AUX) ...................................................................... 25
Tips for using the keypad ................................................................ 25
Precautions for use ........................................................................ 26
Troubleshooting guide .................................................................... 26
Technical specications .................................................................. 27

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Presentation of your UltraCOM3 wireless intercom
Presentation of the caller station
LCD screen (1)
This LCD screen displays menu information and provides access to the various
registered residents and opening by pin.
Motion detector (PROX) (2)
The motion detector turns on the caller station screen when a person is detected
(see page 13).
Keypad (3)
The Keypad is used to change settings, and use the UltraCOM3.
Microphone (4)
The caller station comes with a microphone allowing conversation with the handset.
Speaker (5)
The speaker allows you to broadcast the conversation with the handset and the
outdoor doorbell.
Connection terminal block (6)
This terminal block allows you to make the various connections related to your
conguration: power supply (see page 8), gate, latch... (see page 23) or
auxiliary output (see page 24). It is numbered and removable to facilitate wiring.
Manual reset (7)
If you forget the menu pin, you have the option of resetting the UltraCOM3 manually
(see page 17).
Optional remote antenna connection (8)
This cable allows you to connect a remote aerial (not supplied) if a better transmission
range is required.

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Protective cap (9)
The protective cap protects the entrance to the aerial connection if it is not used.
Battery slots (10)
The UltraCOM3 board can operate using 4 type C batteries (not supplied) to be
inserted in the slots provided, respecting the polarity.
Presentation of the mobile handset
“Pick up” key (blue) (11)
This button is used to answer a call from the caller station. For the indoor intercom
function (see page 21), it makes a call from handset to handset.
“Hang up” and ON/OFF key (red) (12)
This button ends a call. It also switches the handset on/o (when held and pressed.)
Remote opening button (13)
This button is used to remotely open a gate or a latch (see page 20).
Push-to-talk button (PTT) (14)
This button is necessary to communicate with your visitor. Button released, the
visitor’s voice is heard in the handset speaker. Button pressed, you can speak to
the visitor through the microphone of the handset.
Microphone (15)
It allows communication with the panel and other handsets.
Volume + key (16)
This button is used to increase the ring and communication volume (see page 18).
In combination with the volume - key, it is used to choose the alert mode (see page 18).

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Volume key - (17)
This button is used to decrease the ring and communication volume (see page 18).
In combination with the volume +, it is used to choose the alert mode (see page 18).
Handset battery access button (18)
This button opens the handset battery cover.
Speaker (19)
It allows ringing and conversation to be heard.
Handset battery connection plug (20)
Simply plug in the battery plug to connect.
Handset charging plugs (21)
They connect the handset to the charging station.
Handset charge indicator (22)
This warning light comes on to indicate that the handset has been correctly charged.
Charging station socket (23)
The socket is used to connect the power plug of the charging station.
Presentation of the LCD screen of the handset
Alert type
Handset battery level
Caller station low battery
indicator
Remote opening disabled
Missed call notication
Remote relay trip indicator
Call indicator
Indoor temperature
Communication indicator
Volume level

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Meaning of the icons
Caller station indicator Ring alert only
Missed call notication Alert by visual indicator only
Communication indicator Vibration alert only
Remote opening disabled Alert by ring and visual indicator
Remote opening trigger indicator Ring and vibration alert
Handset battery at critical level Alert by vibration and visual
indicator
Handset battery level Alert by vibration, ring and visual
indicator
Low caller station battery Volume level
Connection terminal
Number Symbol Meaning
1 DC - DC - power cable terminal block
2 DC + DC + power cable terminal block
3 Com Terminal block common to the two relay outputs
4 N/C “Normally closed” relay output terminal block
5 N/O “Normally open” relay output terminal block
6 AUX Terminal block for auxiliary output
7 AUX Terminal block for auxiliary output

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UltraCOM3 intercom power supply
Door station power supply
The caller station can be operated on batteries. The observed battery life is 12 to
18 months. You can also choose to power it directly 12-24V from several sources
(transformer, gate power supply, solar panel, …) as long as it is a direct current (DC)
and 12 or 24V. To do this, connect the power supply to the terminal block located
in the caller station marked with 12-24V DC (see diagram see page 7).
Important: under no circumstances should you connect a 220V power
supply directly to the terminal block of your UltraCOM3 panel.
If you want to power your caller station with batteries, simply insert 4 type C batteries
(supplied) into the compartment, respecting the polarity. Battery life observed is
12 to 18 months. Please note: When using batteries selecting “ALWAYS ON” will
reduce battery life.
If you use a direct 12-24V power supply, the batteries can be used as a
backup power supply in the event of a power failure. It will then be important
to check the condition of the batteries in the long term (risk of leaking).
Caller station low battery information
When the caller station’s batteries are low, the icon is displayed on the handsets
and an audible alert sounds, reminding you to replace the batteries in the caller
station. Pressing any button temporarily silences the warning sound, but the icon
remains displayed until the batteries are replaced.
In addition, you have the option of checking the caller station’s battery level (LOW
or OK) from the Information menu (see page 16).
Handset power supply
The handset operates using an already installed Lithium battery. This will be
powered by the charging station that must be connected. To do this, follow the
following procedure:
• Connect the power plug to the back of the
charging station then plug the transformer into a
wall outlet.
• Place the handset on its charging station.
If the handset is switched o, it will switch on
automatically.

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• The charging indicator should light up red during the charging process. Adjust
the position of the handset in the charger if this light does not come on. During
charging, the icon ashes until your handset is fully charged.
• The handset fully charges in approximately 4 hours on rst use. All segments
inside the icon will become solid and the icon will stop ashing.
The unit is now ready to operate. You can remove the handset from its charging
station or leave it on the charger, there is no risk of damage. When the battery
discharges and the voltage drops to a certain level, charging will resume
automatically. Each time the handset charges, you will see the icon ashing.
Handset low battery information
If the indicator comes on and you hear an audible alert (one beep every
30 seconds), the handset battery has reached a critical threshold and must be
recharged immediately on its station. To protect the battery, if the handset is not
charging when the icon is displayed, it will automatically switch o after
10 minutes. During charging, the icon ashes.
Lithium battery replacement
If the battery of your handset is faulty, it will be
possible to replace it.
To do this, press the lock button and slide the
battery compartment plate. Then disconnect the
battery from the plug.
Important: If replacing the handset battery, please ensure that the battery
is compatible, otherwise there is a risk of explosion. You can nd the
appropriate battery on our website.

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UltraCOM3 commissioning
When starting up the UltraCOM3 for the rst time,
the caller station will ask you to choose the language
of the menu (French or English). To choose, scroll
using the button and then conrm by pressing
the button .
You will then need to choose an 8-digit menu pin.
This pin will allow you to access the caller station
menu in order to congure the settings and pair the
handsets. It must be dierent from 00000000.
Conrm your pin by pressing the button .
After initialisation, the caller station will display the
“NO RESIDENTS” screen. Then enter the menu by
pressing the button , enter your menu pin, then
conrm by pressing the button again.
You then access the menu. Attention! Without any
action on your part, the caller station will display the “No RESIDENTS” screen
again after 40 seconds. Find all the information about each menu in the rest of the
user guide.
If no handset is paired when the UltraCOM3 is rst powered up, the caller
station will continue to display the “NO RESIDENTS” screen. It will turn
o after 15 seconds and will turn on when passing in front of the motion
detector located above the screen. (If PROX selected in wake up)
BY ULTRASECUREBY ULTRASECURE
FRENCHFRENCH OKOK
OKOK BACKBACK
SET MENU PINSET MENU PIN
_ _ _ _ _ _ _ __ _ _ _ _ _ _ _
OPEN MENUOPEN MENU
NONENONE
NO RESIDENTSNO RESIDENTS

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UltraCOM3 settings
In order to access the various menu settings, you will need to unlock the caller
station. To do this, if you are using the UltraCOM3 for the rst time, follow the
UltraCOM3 commissioning procedure, described on previous page. If your caller
station already in place, follow the unlocking procedure below.
Unlocking the caller station
To enter your UltraCOM3 menu, press and buttons simultaneously for
7 seconds. Then enter your menu pin and validate using the button . The caller
station will then be unlocked, allowing you to navigate the menu using the button
.
Residents (pairing of handsets)
The UltraCOM3 allows you to pair an unlimited number of handsets on 9 dierent
residents.
When you enter the Residents menu (using the button ), you will reach the list of
the 9 UltraCOM3 residents. You can scroll through these residents using the button
. To change the name of an resident, pair handset(s) or delete data from a
resident, select it using the button . Then follow the next steps.
• Rename the resident: Enter the RENAME
menu. Using the button . Then type the name of
your choice (within the limit of the available space)
using the keypad on the caller station (if necessary,
nd our advice on using the keypad see page
25). Do not forget to save the name by validating
using the button . Without action or validation
on your part, the caller station will lock after 40
seconds.
• Pairing handsets: To pair the handset(s),
place it close to the caller station (1 meter
maximum). Navigate using the button and enter
the PAIRING menu using the button . The screen
will then show the message HANDSETS ‘P’.
This means that you must activate the Pairing
mode of the handset(s) to be paired with this
resident. To do this, switch o the handset(s)
concerned by holding down the key and switch
it back on by simultaneously holding down the
keys and . The ashing light indicates
that the Pairing mode of the handset(s) is enabled.
OKOK BACKBACK
1:1:
EDIT NAMEEDIT NAME
OKOK BACKBACK
1:NAME1:NAME
PAIRINGPAIRING
PAIRPAIR BACKBACK
PAIRING ‘1’:PAIRING ‘1’:
HANDSETS ‘P’HANDSETS ‘P’

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When all the handsets are in pairing mode, conrm
the pairing on the caller station by pressing the
button
. A conrmation beep and the message PAIRING
OK will conrm the pairing. You can then return to
the Residents menu by pressing the button . On
the handset(s), hold down the key to reboot
and validate the pairing.
Important: pairing a handset to an resident erases all the handsets already
paired to this same resident. If you wish to pair several handsets for the
same resident, you must therefore pair all the handsets at the same time.
Important: the same handset cannot be paired to several residents. If a
handset paired to resident X is paired to resident Y, then that handset will
no longer be paired to resident X.
• Delete resident data: Navigate using the button
and enter the DELETE menu using the button
. The caller station asks you to conrm the deletion
of data from this resident. Conrm sing the button
or cancel using the button.
Important: by performing this operation, you delete all the data relating to
the resident concerned: name of the resident and pairing associated with
this resident. However, the location remains available and can still be used.
External volume
You can adjust the volume of the sound emitted by the caller station during a
conversation. To do this, unlock the caller station (see page 11), scroll through
the menus using the button and enter the OUT. VOLUME menu using the button
. Then choose the desired volume level from 1 to 5 using the button . Conrm
your choice by pressing the button .
By default, the external volume level is set to 3.
OKOK BACKBACK
1:NAME1:NAME
DELETEDELETE
RESIDENTSRESIDENTS
PAIRING ‘1’:PAIRING ‘1’:
PAIRING OKPAIRING OK

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Outdoor tone
The outdoor tone sounds when a visitor rings the intercom. You have the option of
activating the outdoor tone or not. To do this, unlock the caller station (see page 11),
scroll through the menus using the button and enter the OUTDOOR TONE menu
using the button . Then choose between YES and NO using the button . Conrm
your choice by pressing the button .
By default, the outdoor tone is set to YES.
Relay time
The opening time corresponds to the activation time
of the NO/NC relay on the caller station i.e. the time
during which the wired element (gate, latch, etc.) will
be open. This duration can be set from 0 to 99
seconds. To do this, unlock the caller station (see
page 11), scroll through the menus using the
button and enter the RELAY DURATION menu using the button . Then choose
the desired duration from 0 to 99 using the keypad. Conrm your choice by pressing
the button .
Important: if you set the relay opening time to 0, opening the relay using the
opening code and the handset will be impossible.
By default, the relay opening time is set to 1 second.
Switching on the screen (Wake Method)
The caller station screen can be switched on in 4 dierent ways:
• Screen always on (ALWAYS. ON) : the screen remains on 24 hours a day. This
mode requires double conrmation because it reduces the panel’s battery life.
• Strong motion detection (PROX HIGH): the screen turns on when it detects
movement at a distance of approximately 5 meters.
• Weak motion detection (PROX LOW): the screen turns on when it detects
movement at a distance of approximately 2.5 meters.
• Pressing a button (ANY BUTTON): the screen turns on only when a button on
the keypad is pressed. Motion detection is nevertheless necessary to turn on the
screen in addition to pressing a button.
OKOK EXITEXIT
RELAY TIME:RELAY TIME:
1 S1 S

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To select the switching on mode of your choice, unlock the caller station (see page
11), scroll through the menus using the button and enter the SCREEN ON
menu. SCREEN using the button . Then choose the desired switching on mode
using the button . Conrm your choice by pressing the button (double
conrmation required for ALWAYS. ON mode).
By default, the switching on mode is set to PROX HIGH.
Aerial
If necessary, you can easily add a remote aerial to your installation (not supplied,
available on our site). It optimises the range of the UltraCOM3 by avoiding major
obstacles near the panel: thick walls, metal elements, interference, trees, buildings,
etc. It will oer the possibility of transmitting the signal. Simply screw the remote
aerial to the exible cable (remove the red cap) on the back of the plate. For
operation with the remote aerial, you must select the EXTERNAL option from the
UltraCOM3 menu.
To do this, unlock the caller station (see page 11),
scroll through the menus using the button and
enter the AERIAL menu using the button . Then
choose between INTERNAL and EXTERNAL using
the button . Conrm your choice by pressing the
button .
Important: If you do not have a remote aerial, the aerial mode must be
set to INTERNAL. The system will then use the internal aerial. The exible
connection cable is then not used and can simply be left on the back of the
caller station (with its red cap).
OKOK BACKBACK
AERIAL:AERIAL:
INTERNALINTERNAL

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Frequency
Unlock Pin
The unlock pin is used to activate the caller station
relay in order to open the wired element (gate, latch...
see page 19). If you wish to change the unlock
pin, unlock the caller station (see page 11), scroll
through the menus using the button and enter
the UNLOCK PIN menu by pressing the button .
You can then enter a 5-digit pin using the keypad. Then press the button to
validate your unlock pin.
Menu pin
The menu pin allows you to unlock the caller station
and access the menu. It is congured during the
rst commissioning of your UltraCOM3 (see page
10). If you wish to change the menu pin, unlock
the caller station (see page 11), scroll through the
menus using the button and enter the MENU PIN
menu using the button . You can then enter a new 8-digit pin using the keypad.
Then press the button to validate your pin.
Remember your menu pin, it is essential to unlock the caller station. If you
forget this pin, a full reset will be required (see page 17).
By default, the aerial mode is set to INTERNAL.
The FREQUENCY menu is reserved for our technical teams. Change the
frequency of the UltraCOM3 caller station only if specically requested.
OKOK EXITEXIT
UNLOCK PIN:UNLOCK PIN:
_ _ _ _ __ _ _ _ _
By default, no unlock pin is entered in the caller station.
OKOK EXITEXIT
MENU PINMENU PIN
_ _ _ _ _ _ _ __ _ _ _ _ _ _ _
The menu pin must be dierent from 00000000.

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Language
The UltraCOM3 caller station has a menu available
in French and English. To choose the UltraCOM3
language, unlock the caller station (see page 11),
scroll through the menus using the button and
enter the LANGUAGE menu using the button .
Select FRENCH or ENGLISH using the button
and conrm by pressing the button .
Information
The Information menu gathers a set of data
concerning your UltraCOM3. To access it, unlock
the caller station (see page 11), scroll through the
menus using the button and enter the
INFORMATION menu using the button . You can
then scroll through the data using the button :
• HV (Hardware Version): hardware version.
• SV (Software Version): software version.
• PD (Production Date): production date of the caller station.
• BL (Battery Level): caller station battery charge level OK (sucient charge
level) or LOW (charge level too low).
Resetting the caller station
If you wish to return to the default settings, you have the option of performing an
UltraCOM3 reset. This will restore all factory settings and delete all handset pairings.
To reset the caller station, unlock it (see page 11),
scroll through the menus using the button and
enter the FACTORY RESET menu using the button
. The caller station asks you to conrm your
action. You can then conrm using the button or
cancel using the button . If you conrm, the caller
station will then reset and restart.
OKOK EXITEXIT
LANGUAGELANGUAGE
FRENCHFRENCH
BACKBACK
INFORMATION:INFORMATION:
HV:V1.00HV:V1.00
YESYES CANCELCANCEL
FACTORY RESET:FACTORY RESET:
CONFIRM?CONFIRM?
Important: Data deleted after a reset cannot be recovered. All the
programming of your UltraCOM3 will have to be carried out again (pairing of
handsets, residents, opening pin, menu pin...).

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Important: if you forget the menu pin, you can reset the UltraCOM3 manually
at the back of the caller station. To do this, open the caller station (see page
22) and connect the two manual reset terminals (see page 4) to each other
using a paperclip or copper wire.

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Settings of UltraCOM3 handsets
Switch the handset on/o
To switch the handset on or o, you can simply press and hold the ON/OFF key
. Also note that a switched o handset will automatically switch on when placed
on its charging station.
Selecting the alert mode
You can choose the alert mode of your handset (ring, vibration and/or visual
indicator). Handset switched on, press and volume keys and simultaneously
for 2 seconds. Then use the volume or volume keys to choose the alert
combination of your choice (depending on your selection, the handset will display
the corresponding icon, see page 7 for the meaning of the icons). Finally, briey
press the “hang up” key to conrm your selection and return to normal operating
mode.
Adjusting the volume (communication and ring)
During the conversation, you can adjust the speaker volume using the and keys
and . The volume icon changes according to the setting.
The handset ring volume can also be adjusted using the same keys et o
call. The symbol will visually indicate your selection.
Warning: a switched o handset cannot receive calls from the caller station.
It also won't show a missed call notication when turned back on.
Note: If you select an alert that includes vibration, the handset battery is
discharged faster.

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Using the UltraCOM3 intercom
Make sure that the caller station is powered (12-24VDC power supply or alkaline
batteries, see page 8). When all your settings and pairings are done, you can
then use your intercom.
Opening using the pin
You can open your gate/latch (if an element is wired on the caller station) by using
the button . Enter the opening pin and validate using the button . The relay
will be triggered for the set time and the display will show “DOOR/GATE IS NOW
OPEN”.
Using the call function
Select one of the saved residents using the button and make a call using the
button .
• The panel displays the message “CALL...” for 17 seconds. If no one picks up
the handset, the caller station will then display the message “NO ANSWER” and
will oer to make another call by pressing the button again.
• When a call is received, the icon is displayed on the screen of the handset
paired to the called resident. You can answer the call by pressing the blue key
on the handset, the incoming communication indicator is displayed.
• Once the call has been answered, the caller
station displays the message “IN CALL” as well as
the duration of the call. The outdoor doorbell stops
(if enabled).
Important: if a wrong opening pin is entered 10 times, the message “SYSTEM
LOCKED TRY LATER” appears and opening using the pin will be impossible
for 2 minutes. It will still be possible to use the call function.
To nd an resident more quickly, it is also possible to use its corresponding
number. It will then be enough to launch the call using the button .
00: 0700: 07
1 NAME1 NAME
IN CALLIN CALL

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• Conversation is now possible and the visitor’s voice can be heard in the
handset loudspeaker. To answer the visitor, press and hold the push-to-talk button
(PTT)and speak into the microphone. Release the push-to-talk button when you
have nished talking to receive communication from the caller station. Please
note that the visitor’s voice is muted while pressing the push-to-talk button. Press
the red “hang up” key to end the call.
• During or after the conversation, you have the option of opening your gate or
latch remotely using the button (see below).
• For residents equipped with several handsets, all handsets receive the call
signal. However, only the handset which is picked up rst (blue key ) can
converse with the visitor. The other handsets return to idle mode and their buttons
are disabled while the call is in progress.
• In the event that no one answers a call (for example if you are absent), the
missed call notication is displayed on the handset screen. Press any button
to clear this alert.
• As soon as a handset key is pressed (apart from the PTT conversation button),
you hear a beep conrming the press. This beep cannot be disabled.
• A call initiated from the UltraCOM3 panel can be cancelled before answering
by pressing the button .
The UltraCOM3 has automatic call termination. If you do not communicate
with your visitor for 90 seconds (no press of the communication key), the
call ends automatically. These features are useful for conserving battery and
protecting your privacy if you forget to end a call.
Gate/latch remote opening
You can use the remote opening key to open the door or latch for visitors (this
function is only available if the connection has been correctly made on your
UltraCOM3, see page 23). In communication, press the key briey, the icon
appears on the screen and indicates that the caller station relay has been
triggered. The icon disappears after 3 seconds.
To avoid false manipulations (by children for example), this remote opening function
can be deactivated. When disabled, pressing the key will have no eect.
If your UltraCOM3 is powered by 12-24V DC or in ALWAYS. ON mode on
batteries (see page 13), a long press on the key will trigger the relay
o communication at any time.