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Troubleshooting
Handpiece will not start
- Inspect the air line connector to ensure it is properly threaded onto the motor.
- Ensure air line tubing is not crimped or damaged. Repair tubing if necessary.
Handpiece lacks power
- Make sure the motor gasket is in good condition. Replace if motor gasket shows
signs of wear, is brittle, or cracked.
- Inspect the air line connector to ensure it is properly threaded onto the motor.
- Ensure air line tubing is not crimped or damaged. Repair tubing if necessary.
- Using an inline air pressure gauge, adjust the dental unit to a setting that allows 35–45 psi to enter the motor.
Handpiece skips
- Conrm the prophy angle is in good condition. Replace if defective.
- Make sure the motor gasket is in good condition. Replace if motor gasket shows signs of wear, is brittle, or cracked.
Air Pressure
Excessive air pressure can cause unnecessary wear on the motor, and insufcient air pressure can decrease the motor’s effectiveness. The
length of the air hose affects the amount of air pressure that actually reaches the motor from the air compressor.
1. Use an inline air pressure gauge to check the discrepancy between the amount of air pressure set on your dental unit or work station and
the amount that reaches the motor.
2. Have the air pressure on the dental unit adjusted so that it’s between 35–45 psi when it reaches the motor. By carefully adjusting your
dental unit to a setting that will yield 35–45 psi entering the motor, you’ll keep your motor working properly.
If you are still experiencing difculties with your Ultrapro Tx Air Hygiene Handpiece, please contact Ultradent’s Equipment and Repairs
department at 801.553.4574.
OIL OIL
Figure 2
Lubricating Motor
Lubricating Nosecone
OIL
Figure 1
Ultrapro®Tx Air Handpiece
Maintenance and Troubleshooting Guide
Note:
Every foot of air hose decreases the air pressure (psi) that actually reaches the motor. Each foot of
straight air hose decreases the air pressure that reaches the motor by approximately 1 psi. Each
foot of coiled air hose decreases the air pressure that reaches the motor by approximately 1.5 psi.
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