Unify OpenStage WL3 Plus Instruction Manual

OpenStage WL 3 / OpenStage WL 3 Plus 
WLAN Handset
Administration Manual
A31003-M2000-M100-3-76A9

Our Quality and Environmental Management Systems are
implemented according to the requirements of the ISO9001 and
ISO14001standardsandarecertifiedbyanexternalcertification
company.
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Copyright © Unify GmbH & Co. KG 01/2014 
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All rights reserved.
Reference No.: A31003-M2000-M100-3-76A9
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characteristics of performance which in case of actual use do not always apply as
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Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG.
All other company, brand, product and service names are trademarks or registered trademarks
of their respective holders.
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Contents
1. Introduction......................................................................................................... 1
1.1 Abbreviations and Glossary .......................................................................... 2
1.2 Functionality matrix........................................................................................ 4
2. Pre-Installation.................................................................................................... 5
2.1 VoWiFi System IP addresses........................................................................ 5
3. Programming the WLAN Handset..................................................................... 6
3.1 WinPDM ........................................................................................................ 6
3.2 WSG.............................................................................................................. 6
3.2.1 Over-the-Air........................................................................................... 7
4. Installation of WLAN Handsets.......................................................................... 8
4.1 Handset Installation in the WLAN System using Easy Deployment.............. 9
4.2 Installation with Central Device Management (WSG) ................................... 9
4.2.1 Create a Network Template in the Device Manager in the WSG........... 9
4.2.2 Create a Common Template in the Device Manager in the WSG....... 10
4.2.3 Create Numbers in the WSG............................................................... 11
4.2.4 Create a Network Template with Initial Configuration in the WinPDM.11
4.3 Installation with WinPDM............................................................................. 12
4.4 Installation using the Handset’s Admin Menu.............................................. 14
4.5 Configure a Handset with a Template.......................................................... 14
4.5.1 Create a template................................................................................ 14
4.5.2 Apply a Template to a Handset with a Number ................................... 15
4.5.3 .Apply a Template to a Handset without a Number ............................. 15
4.5.4 Save Handset Configuration as a Template........................................ 15
4.5.5 Synchronizing a Handset with WinPDM.............................................. 16
4.5.6 Configure Handset without Saving It in WinPDM................................ 16
5. Maintenance...................................................................................................... 17
5.1 Handset....................................................................................................... 17
5.1.1 Configure Spare Handsets without a Number in Large Systems ........ 17
5.1.2 Upgrade Handset Software................................................................. 18
5.1.3 Upgrade Software OTA using TFTP.................................................... 18
5.1.4 Upgrade Software using WinPDM....................................................... 19
5.1.5 Upgrade Software Over the Air (OTA) through Centralized Device
Management (WSG) .............................................................................. 19
5.1.6 Recapture the Earlier Software ........................................................... 19
5.1.7 Upgrade Handset Functionality using License.................................... 19
5.1.8 Perform a Factory reset....................................................................... 22
5.2 Replacement of Handsets........................................................................... 22
5.2.1 Replacement Procedure Choice.......................................................... 22

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5.2.2 Replacement of Handset with WSG.................................................... 23
5.2.3 Replacement of the Handset with WinPDM and WSG........................ 24
5.2.4 Replacement of Handset with WinPDM Only...................................... 26
5.3 Change Number of a Handset..................................................................... 27
5.4 Update Parameters using WSG.................................................................. 27
5.5 Perform a Security Upgrade using WSG..................................................... 28
5.6 Upgrade the Template ................................................................................. 28
5.7 Create a Configuration Backup ................................................................... 28
6. Handset Configuration..................................................................................... 29
6.1 Select Network ............................................................................................ 29
6.1.1 Change Active Network....................................................................... 29
6.1.2 Change Name of Network................................................................... 29
6.1.3 Enable Switch between Networks....................................................... 29
6.2 IP Address Settings..................................................................................... 30
6.2.1 Automatic IP Address Settings............................................................ 30
6.2.2 Static IP Address (Manual) Settings.................................................... 30
6.3 Network Settings ......................................................................................... 30
6.3.1 SSID.................................................................................................... 30
6.3.2 Voice Power Save Mode ..................................................................... 31
6.3.3 World Mode Regulatory Domain ......................................................... 31
6.3.4 Radio and Channel Selection.............................................................. 31
6.3.5 Transmission Power............................................................................ 33
6.3.6 IP DSCP for Voice/Signaling ............................................................... 33
6.4 Security Settings.......................................................................................... 33
6.4.1 Open.................................................................................................... 33
6.4.2 WEP 64/128-bit Key............................................................................ 34
6.4.3 WPA-PSK & WPA2-PSK ..................................................................... 34
6.4.4 802.1X with EAP-FAST....................................................................... 34
6.4.5 802.1X with PEAP-MSCHAPv2........................................................... 34
6.4.6 EAP-TLS ............................................................................................. 35
6.5 Handset Settings......................................................................................... 35
6.5.1 Automatic key lock............................................................................... 36
6.5.2 Phone lock........................................................................................... 36
6.5.3 Automatic lock time ............................................................................. 37
6.5.4 Automatic key unlock........................................................................... 37
6.5.5 Audio adjustment................................................................................. 37
6.5.6 Headset Configuration......................................................................... 37
6.5.7 Actions when the Handset is Placed in the Charger ........................... 38
6.5.8 Hide Missed Call Window.................................................................... 39
6.5.9 Prevent Mute function ......................................................................... 39

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6.5.10 Prevent Calls from being saved in the Call list.................................. 40
6.5.11 Battery Warning................................................................................. 40
6.5.12 Shared Phone ................................................................................... 40
6.5.13 Uploadable Language ....................................................................... 40
6.5.14 Select Default Language................................................................... 41
6.5.15 Shortcuts ........................................................................................... 41
6.5.16 Soft Key Functions During Call.......................................................... 43
6.5.17 Import Contacts................................................................................. 43
6.5.18 Company Phonebook........................................................................ 43
6.5.19 Central Phonebook............................................................................ 44
6.6 Profiles........................................................................................................ 44
6.7 Messaging and Alarm.................................................................................. 45
6.7.1 IP Address to the WSG ....................................................................... 45
6.8 Messaging Settings ..................................................................................... 45
6.8.1 Configure Message Alerts with Beep Codes....................................... 47
6.8.2 Examples of TTR/TTP settings............................................................ 49
6.9 Alarm Settings............................................................................................. 52
6.9.1 Common Alarm Settings...................................................................... 52
6.9.2 Push Button Alarm .............................................................................. 52
6.9.3 Call Predefined Number without Sending Alarm................................. 53
6.9.4 Test Alarm ........................................................................................... 53
6.9.5 Man-down and No-movement Alarm................................................... 54
6.10 Telephony .................................................................................................. 54
6.10.1 Endpoint ID and Endpoint number .................................................... 55
6.10.2 VoIP Protocol..................................................................................... 55
6.10.3 Codec................................................................................................ 56
6.10.4 Offer Secure RTP.............................................................................. 56
6.10.5 Internal Call Number Length.............................................................. 57
6.10.6 Emergency Call Numbers.................................................................. 57
6.10.7 Voice Mail Number ............................................................................ 57
6.10.8 Message Centre Number .................................................................. 58
6.10.9 Max number of Call Completions ...................................................... 58
6.10.10 Dial Pause Time.............................................................................. 58
6.10.11 Direct off Hook from Charger........................................................... 58
6.10.12 Replace Call Rejected with User Busy............................................ 58
6.10.13 Call waiting behavior ....................................................................... 58
6.10.14 Calling Line Identification Restriction (CLIR)................................... 59
6.11 Regional Settings....................................................................................... 59
6.11.1 Set Time & Date ................................................................................ 59
6.11.2 Select Default Language ................................................................... 60
6.11.3 Dialing Tone Pattern .......................................................................... 60

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6.12 Display....................................................................................................... 60
6.12.1 User Display Text............................................................................... 60
6.12.2 Rotate Display Text............................................................................ 60
6.12.3 Font style........................................................................................... 61
6.12.4 Backlight Timeout.............................................................................. 61
6.12.5 Brightness ......................................................................................... 61
6.12.6 Screen Saver..................................................................................... 61
6.13 Menu Operation......................................................................................... 61
6.13.1 Hide Menu Items ............................................................................... 61
6.13.2 Services............................................................................................. 62
6.14 Push-To-Talk (PTT) Group Call ................................................................. 62
6.15 Location.................................................................................................... 63
6.15.1 Configure Handset for Cisco/Ekahau RTLS Solution........................ 63
7. Use Handset to Verify the VoWiFi System Deployment................................ 65
7.1 Site Survey Tool........................................................................................... 65
7.2 Scan the Channels...................................................................................... 65
7.2.1 Scan all Channels ............................................................................... 65
7.2.2 Scan a Specific Channel ..................................................................... 65
7.3 Range Beep................................................................................................. 66
7.3.1 Configurable RSSI Threshold.............................................................. 66
7.3.2 Range Beep on a Configurable RSSI Threshold................................. 66
7.4 Location Survey........................................................................................... 66
8. Handset Internal Web Administration Page................................................... 68
8.1 Access the Handset´s Internal Web Administration page............................ 68
8.1.1 General View....................................................................................... 68
8.1.2 Troubleshoot View............................................................................... 69
8.2 Change Administration Password ............................................................... 69
9. Administration .................................................................................................. 70
9.1 Admin Menu Tree........................................................................................ 70
9.2 Quick Access to the Handset’s Device Information..................................... 71
9.3 LED indications............................................................................................ 71
10. Troubleshooting.............................................................................................. 72
10.1 Fault Symptoms......................................................................................... 72
10.2 Display Information.................................................................................... 74
10.3 Troubleshooting from the handset Internal Web Administration Page ...... 77
11. Related Documents ....................................................................................... 78
12. Document History........................................................................................... 79
Appendix A: Working with Templates ................................................................ 82
A.1 Create a Template ...................................................................................... 82

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A.2 Export a Template....................................................................................... 82
A.3 Import a Parameter File .............................................................................. 82
A.4 Import a Template....................................................................................... 83
Appendix B: Programming Custom Sound........................................................ 84
B.1 .Customize the default handset beeps........................................................ 85
Appendix C: Easy Deployment............................................................................ 87
C.1 Prerequisites............................................................................................... 87
C.2 WLAN discovery ......................................................................................... 88
C.3 WSG server discovery................................................................................ 89
C.3.1 Server discovery using the DHCP Option 43...................................... 89
C.3.2 Server discovery using the Ascom Service Discovery Protocol (ASDP) ..
89
C.4 Parameter download................................................................................... 90
C.5 Using Easy Deployment together with Client Certificate Distribution.......... 91
C.5.1 The Ascom Service Discovery Protocol (ASDP) Explained................ 91
C.5.2 DHCP Vendor Options Explained....................................................... 91
C.5.3 Configuration Example of a Linux Server using DHCP Option 43...... 96
C.5.4 Configuration Example of an MS Windows 2003 Server using DHCP Op-
tion 43..................................................................................................... 96
C.5.5 Configuration of Option 60 and 43 using the standard DHCP vendor class
97
C.5.6 Advanced Configuration of Option 60 and 43 using a new vendor class..
98
C.5.7 Easy Deployment and VLAN ............................................................ 100
C.5.8 Easy Deployment and Certificates.................................................... 101
C.5.9 Troubleshooting Easy Deployment in an MS 2003/2008 DHCP Server...
102
Index ................................................................................................................... 103

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1. Introduction
1. Introduction
This document is a guide for installing, configuring, and maintaining the functionality of
the WLAN Handset.
The OpenStage WL3 Voice over Wireless Fidelity (VoWiFi) system provides wireless
IP-telephony, messaging, and alarm functions to enterprise LANs. Using third-party
WLAN products and hardware and software developed in-house, the system enables
data and voice transmission together with seamless roaming.
Figure 1. OpenStage WL3 VoWiFi System
This document provides guidelines to install the WLAN Handset in a VoWiFi system.
The document describes the settings needed to make the handset function in a VoWiFi
system, and is targeted at the following personnel:
• System Administrator
• Service Technician
The handset is first configured using Easy Deployment, or using the Portable Device
Manager (WinPDM). In small systems where it is possible to collect all handsets to
update settings, daily maintenance is also done by using the WinPDM.OpenStage WL3
WSG Server (WSG) supports managing the handsets centrally using a web interface,
without the need to collect the handsets.
The handset behavior can be customized to suite each user profile.
It is recommended that the reader has basic knowledge of the VoWiFi system and
basic knowledge of handset registration in the PBX.
AP
AP
Device Manager
in WSG
Switch to IP Backbone/LAN/Internet
WinPDM
OpenStage WL3
IP-PBX

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1. Introduction
1.1 Abbreviations and Glossary
802.11a IEEE 802.11 standard for transmission rate of up to 54Mbps,
operates in the 5GHz spectrum.
802.11b IEEE 802.11 standard for transmission rate of up to 11Mbps,
operates in the 2.4GHz spectrum.
802.11g IEEE 802.11 standard for transmission rate of up to 54Mbps,
operates in the 2.4GHz spectrum.
802.11d IEEE 802.11 standard for regulatory domains.
802.11e IEEE 802.11 standard that defines Quality of Service (QoS) for
WLAN.
802.11i Standard for security improvements for 802.11.
802.11n IEEE 802.11 standard for transmission rate of up to 100 Mbps,
operates in the 2.4GHz and 5GHz bands.
802.1D IEEE MAC Bridges standard (interworking for 802.11 among
others).
802.1X IEEE standard for port-based Network Access Control
(authentication).
Ad-hoc WLAN A WLAN between two wireless capable devices (normally PCs),
where no Access Point (AP) is involved.
AES Advanced Encryption Standard.
ALS Acoustic Location Signal
AP Access Point
BSS Basic Service Set. A WLAN with at least one AP that is configured
for it.
BSSID Basic Service Set Identifier. Hard-coded name of an ad-hoc
WLAN, usually the MAC address of the radio. One type of SSID
(the other being ESSID).
CCX Cisco Compatible eXtension
Device Manager Application for managing devices, editing parameters, and
updating devices with new software, without an administrator
manually needing to collect the devices, as it is done by
Centralized Management over the air (OTA). The Device Manager
application runs on an WSG hardware.
DHCP Dynamic Host Configuration Protocol. Used to send config
parameters to TCP/IP clients.
DNS Domain Name System
DSCP Differentiated Services Code Point. QoS on the Network Layer.
Used both for WLANS and LANs.
DTIM Delivery Traffic Indication Message
EAP Extensible Authentication Protocol.
EAP-FAST Flexible Authentication using secure tunneling.
EAP-TLS EAP-Transport Layer Security.
ELISE Embedded LInux SErver:
A hardware platform used for WSG modules
ESS Extended Service Set. WLAN with multiple APs sharing the same
SSID.

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1. Introduction
ESSID Extended Service Set Identifier. The identifying name of a WLAN.
It identifies an AP and distinguishes WLANS from one another. An
ESSID is one type of SSID (BSSID is the other).
IM Interactive Messaging makes it possible to access information
from an application, and controlling the information, by selecting a
choice received in a message.
License An authorization to use a licensed function.
MAC Medium Access Control.
MWI Message Waiting Indication
NTP Network Time Protocol
OTA Over The Air
PBX Private Branch Exchange:
Telephone system within an enterprise that switches calls between
local lines, and allows all users to share a certain number of
external lines.
PEAP Protected Extensible Authentication Protocol.
PRI Primary Rate Interfaces
RSSI Received Signal Strength Indication.
RTLS Real-Time Location System
RTS Request-To-Send.
PTT Push-To-Talk
Services Services are predefined functions such as Phone Call, Send Data,
Send Message etc. that are accessible from the Service menu.
SIP Session Initiation Protocol
SSID Service Set Identifier. User friendly name of a WLAN. Identifier
attached to packets sent over a WLAN that acts as a password.
Daily used term for ESSID in an ESS wireless topology.
STA Station. Client in a WiFi network.
QoS Quality of Service: Defines to what extent transmission rates, error
rates, etc. are guaranteed in advance.
UP 6 User Presence (value between 0-7). Wireless QoS at the MAC
Layer.
VoIP Voice over IP.
VoWiFi Wireless version of VoIP. Refers to an IEEE 802.11a, b, g, n
network.
VoWLAN Voice over WLAN.
WEP Wired Equivalent Privacy.
Wi-Fi Wireless Fidelity. The commonly understood name for wireless
LAN networks. Originator is Wi-Fi Alliance.
WinPDM Portable Device Manager (Windows version):
Used for managing devices, editing parameters, and updating
devices with new software.
WLAN Wireless Local Area Network. Refers to an IEEE 802.11a, b, g, n
network.
WMM Wi-Fi Multimedia. A Wi-Fi Alliance interoperability certification,
based on the IEEE 802.11e standard. Provides basic QoS features
to IEEE 802.11 networks.

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1. Introduction
1.2 Functionality matrix
The following matrix shows the functionality that currently can be used by the different
versions. These functions require configuration in the WinPDM.
The three versions WL3,WL3 Messenger Upgrade, and WL3 Plus use the same
hardware and software (except WL3 Plus, which uses a different hardware), and
features are enabled by licensing. The WL3 version is an unlicensed WLAN Handset
with basic functionality, and the WL3 Messenger UpgradeWL3 Plus versions are
licensed WLANHandsets with additional functionalities such as messaging and alarm,
respectively.
WPA/WPA2 Wi-Fi Protected Access 2. Security method based on 802.11i
standard for wireless networks (data protection and network
access control).
WSG OpenStage WL3 Wireless Service Gateway:
Module that enables wireless services to and from the handsets in
a WLAN system. It also includes the Device Manager.
WL3 WL3
Messenger WL3 Plus
Company Phonebook Yes Yes Yes
Central Phonebook Yes Yes Yes
Centralized Management Yes Yes Yes
Customized GUI Yes Yes Yes
Interactive Messaging (IM) No Yes Yes
Location No No Yes
Push to Talk (PTT) No No Yes
Multifunction button Yes Yes No
Push Button Alarm No No Yes
Man-down and No-movement alarm No No Yes
Acoustic Location Signal (ALS) No No Yes
Services No No Yes
Voice Mail Yes Yes Yes
Upload Language Yes Yes Yes
Clear lists in charger Yes Yes Yes

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2. Pre-Installation
2. Pre-Installation
Before installing handsets in a VoWiFi system, ensure that the following equipment is
available:
• Set up chargers and charge the handset batteries before installation.
• Have a number plan available for the handsets.
• Check that the IP addressing plan is set up to support the amount of handsets to be
deployed.
We assume that the VoWiFi system is installed, including some or all of the following
components (depending on system configuration):
• DHCP Server. A DHCP server allows devices to request and obtain an IP address
from a server that has a list of addresses available for assignment. If the WLAN
does not have access to a DHCP server, a list of static IP addresses is necessary.
• Portable Device Manager. The WinPDM is used for administration and
programming of the handsets. All settings and updates are in this case done using
the DP1 Desktop Programmer cradle connected over USB.
• WSG. The WSG handles all communication between the WLAN and its built-in
Device Manager. Before installing the handset, make sure the WSG IP address is
available.
For effective administration of a VoWiFi system with several handsets, it is required to
have both a WinPDM and a Device Manager included in the WSG. In this case, the
WinPDM is only used to allow the handset to access the WLAN system. All other
settings and updates are done with the Device Manager in the WSG.
2.1 VoWiFi System IP addresses
To configure the handsets, enter the IP addresses in the table below.
Table 1.
Device IP address/Number/
Port Required
IP-PBX If used
WSG If used
Subnet Maska
a. Only required if no DHCP is used, that is, static IP is used.
If used
Number plan N/A Yes
NTP Server addressb
b. Depending on system configuration
DNS Server addressa
VoIP settingsc
c. Gatekeeper IP address or SIP proxy IP address used to access the PBX.
Yes
Central Phonebook If used
Syslog server If used
TFTP server If used
Ekahau RTLSd
d. The IP address and port to the location server.
If used
DHCP range

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3. Programming the WLAN Handset
3. Programming the WLAN Handset
This section describes how to configure handsets in the following three different ways:
• By inserting it into a DP1 Desktop Programmer cradle connected using USB to the
WinPDM.
• Over-The-Air (OTA) using the Device Manager in the WSG.
NOTE: This requires that the IP address to the WSG has been configured in the
handset. The IP address is configured using WinPDM or using the handset’s
Admin menu.
• Using the Admin menu, it is possible to configure the basic network settings. See 9.
Administration on page 71 for more information about the settings that can be
configured.
It is recommended to use the Device Manager application in the WSG to configure
handsets in a large system. The Device Manager can install, upgrade, and configure a
large amount of handsets simultaneously. Another benefit is that the collection of the
handsets from users is not needed.
The WinPDM configures one handset at a time. The handset is inserted in the DP1
Desktop Programmer, connected to the administrator’s computer using USB.
TIP: It is recommended to use templates when configuring handsets. By using a
template, the same configuration can easily be applied to many handsets
simultaneously.
3.1 WinPDM
The WinPDM runs on a PC and is used to configure the handset as follows:
• Connect a DP1 Desktop Programmer cradle through a USB port, to the computer
running WinPDM.
•StartWinPDM.
• Place the handset in this cradle connected to WinPDM.
For instructions on how to install and use the WinPDM, see Installation and Operation
Manual, Portable Device Manager, Windows version, TD 92712EN.
Figure 2. Configuration of handsets using WinPDM
3.2 WSG
WSG runs on an ELISE3 module.
For instructions on how to use the WSG, see Installation and Operation Manual,
OpenStage Wireless Service Gateway (WSG), TD 92442EN.
WinPDM

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3. Programming the WLAN Handset
3.2.1 Over-the-Air
There is no external equipment required, besides the Device Manager application in
the WSG and the VoWiFi system. Proceed with 4. Installation of WLAN Handsets on
page 8.
Figure 3. Configuration of handsets using Over-the-Air (OTA)
Client
Device Manager
in WSG
Access Point
VoWiFi
System
IP AP

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4. Installation of WLAN Handsets
4. Installation of WLAN Handsets
This section describes the recommended procedure to install and configure handsets.
There are several ways to install a handset but the procedures described here ensures
minimal effort for the administrator.
There are two ways of configuring the handsets:
• Local management
• Centralized management (Over-the-air (OTA))
Local management of handsets
NOTE: In larger installations local management is not recommended, since it requires
physical access to all handsets.
Either the keypad on the handset, or the WinPDM is used to configure the handsets. It
is only recommended to use the keypad, if a quick change of a parameter value is
needed, for example, in a lab environment, or in a test installation. It is tedious to enter
all parameters using the keypad. Access from the keypad is only available to a limited
set of parameters, and to get access to all parameters, the WinPDM must be used.
The WinPDM is aimed for smaller sites where the handsets are near to hand. One
handset at a time is configured, when inserted in a Desktop Programmer (DP1)
connected to the administrators computer over USB. See Installation steps in small
VoWiFi Systems using WinPDM on page 9.Centralized management of handsets
NOTE: This is also referred to as Over-The-Air (OTA) management, where parameters
changes are updated over the WLAN.
A WLAN connection and the Device Manager application (WSG) is used to configure
the handsets.
Prerequisites for Centralized management are as follows:
• The handset has a functional WLAN association.
• WLAN parameters are set correctly, to be able to connect to the Messaging
system.The handset has the correct settings to access the Device Manager
application as follows: - A configured number to be used as identity to login to the
Messaging system.
- The IP address of the Messaging system.
The WLAN and Messaging parameters are set manually, using the keypad or the
WinPDM. Then the handset logs into the Messaging system, and downloads the
intended handset profile, which contains all other needed parameters for a site.
See 4.2 Installation with Central Device Management (WSG) on page 9.
It is recommended to use the Easy Deployment process, where the needed WLAN
parameters and the Messaging system information is distributed automatically to the
handset, using a DHCP server (and optionally the Ascom Service Discovery Protocol).
See Appendix C: Easy Deployment on page 89.
NOTE: If the WLAN system uses a 802.1x security protocol that requires certificates for
authentication/encryption to the WLAN, the certificates must be prepared and stored
individually in the Device Manager for each number, before starting the Easy
Deployment process, see 4.2 Installation with Central Device Management (WSG) on
page 9.
See 4.1 Handset Installation in the WLAN System using Easy Deployment on page 9

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4. Installation of WLAN Handsets
Installation steps in large VoWiFi Systems using WSG and WinPDM
NOTE: If the handset to be installed must use a certificate to access a WLAN, follow
the instructions in section 4.3 Installation with WinPDM on page 13.
These WLAN settings are common network settings for all handsets.
1 Create templates in the Device Manager in WSG, one with network settings and
another with common settings.
2 Create Numbers and apply the templates.
3 Use either the Easy Deployment procedure, or create a template with identical
network settings in the WinPDM.
See 4.1 Handset Installation in the WLAN System using Easy Deployment on page 9 or
4.2 Installation with Central Device Management (WSG) on page 9 for more
information.
Installation steps in small VoWiFi Systems using WinPDM
1 Create Numbers.
2 Create one template for all settings in the WinPDM.
See 4.3 Installation with WinPDM on page 13 for more information.
4.1 Handset Installation in the WLAN System using Easy Deployment
With the Easy Deployment procedure, handsets are installed without the need for the
WinPDM.
Handsets are automatically installed if the following is fulfilled:
• The LAN and WLAN system is configured for Easy Deployment, see Appendix C:
Easy Deployment on page 89.
• The handset is not associated to any network (SSID)
• The handset software is version 5.1.18 or higher
• The Call ID (endpoint number), that is, the phone number of the handset is decided
For further details, see Appendix C: Easy Deployment on page 89.
4.2 Installation with Central Device Management (WSG)
Easy Deployment is the recommended procedure of using the Central Device
Management (WSG) for deployment, as the WLAN and Messaging parameters now
are configured without the WinPDM.
Easy Deployment uses, in most parts, the same procedure, as the standard Central
Device Management (WSG) procedure. Special notes marked “(ED)” show where the
procedure is unique for Easy Deployment.
NOTE (ED): With Easy Deployment, it is very important that the building of the number
plan and the parameters are correct, since the aim is to avoid using the WinPDM.

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4.2.1 Create a Network Template in the Device Manager in the WSG
Create one template that contains the network parameters (also include the security
settings). Besides the network parameters, additional parameters can also be set, for
example VoIP settings and IP address to WSG.
The template must be created, and applied, to prevent the WSG from restoring
the parameters to default during the first synchronization.
NOTE: (ED): If using Easy Deployment, the IP-address to the Device manager in the
template, can either be set, or left blank, in which case the server discovery
process is used at every startup, see C.3 WSG server discovery on page 91.
NOTE: Only select the parameters that are modified, if all parameters are selected, the
system performance decreases.
1 Open a web browser and enter the IP address or NetBIOS name to the WSG.
TIP: Be sure to configure all needed parameters for 802.1x security, but installing
Server and/or Client Certificate can not be done using a template. This must be
done individually on each Number, see Client certificate on page 103.
2 Click “Device Manager“. You might be prompted to log on the Device Manager.
3 Select the Templates tab and click “New“. The New template window is opened.
4 In the Device type and Parameter version drop-down lists, select the
corresponding device type and parameter version to use, respectively.
5 In the Name field, enter a descriptive name for the template.
6 Click “OK“.
7 Set the following network parameters:
• Network settings1(located under Network > Network A, B, C, or D)
• VoIP settings2(located under VoIP)
• Syslog settings3(if any) (located under Device > General)
• WSG settings4(located under Device > WSG)
8 Click “OK“ to save the template.
TIP: See Appendix A for tip on how to work with templates when using both WinPDM
and WSG.
4.2.2 Create a Common Template in the Device Manager in the WSG
Create another template with the common handset settings applicable to all handsets
(exclude the parameters and security settings configured in the Network template).
This template contains for example, hidden menu items in the display, certain level of
ring signals and vibrators.
NOTE: Only select the parameters that are modified, if all parameters are selected, the
system performance decreases.
1 Open a web browser and enter the IP address or NetBIOS name to the WSG.
2 Click “Device Manager“.
1. All required system settings for the WLAN. For example SSID and Security mode. If using a security mode that
requires certificates, also use an NTP server, to assure the correct time in the handset, as certificates only are valid within
a certain time.
2. For example VoIP protocol, Gatekeeper IP address or SIP proxy IP address used to access the PBX.
3. The parameter “Syslog“ must be enabled in order to set the “Syslog IP address“.
4. IP address and password (if any) to the WSG.

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3 Select the Templates tab and click “New“.
4 In the Device Type and Parameter version drop-down lists, select the
corresponding device type and parameter version to use, respectively.
5 In the Name field, enter a descriptive name for the template.
6 Set the specific parameters. See section 4.5 Configure a Handset with a
Template on page 14 for more information.
4.2.3 Create Numbers in the WSG
Create a range of Numbers and apply the templates previously created in the WSG.
IMPORTANT: Do not add numbers for handsets that are already configured and
functional, because these handsets already exist in the system, though
they are not saved in the Device Manager application in WSG. The Device
Manager application overwrites the existing parameters in the handset.
NOTE: The parameter version of the template must be equal to or less than the
selected parameter version.
1 Open a web browser and enter the address to the WSG.
2 Click “Device Manager“.
3 Select the Numbers tab and click “New“. The New numbers window is opened.
4 In the Device Type and Parameter version drop-down lists, select the device
type and the parameter version to use, respectively.
NOTE: The device type and parameter version must match the handsets to be used to
apply the template.
5 In the Prefix field, enter the numbers’ prefix (if needed).
6 Create a range of numbers by selecting the “Range“ option. Enter the start call
number and the end call number in the fields, respectively. Click “OK”.
NOTE: The maximum range that can be added at a time are 100 numbers.
7 Apply the network settings template to the selected handsets. See 4.5.2 Apply a
Template to a Handset with a Number on page 15.
8 Apply the common settings template to the selected handsets. See 4.5.2 Apply a
Template to a Handset with a Number on page 15.
NOTE (ED): If the 802.1x security protocol with EAP-TLS or EAP-PEAP/
MSCHAPv2 is used, also include the server certificate, select which Client
certificate to use. The Client certificates must be installed first by editing each
Number. Client certificates cannot be distributed using a template, as they are
individual.
9 Close the WSG.
4.2.4 Create a Network Template with Initial Configuration in the WinPDM
In a factory delivered handset, the WLAN settings are not configured as required to
access the WSG. Using the WinPDM allows the handset to be primed with the WLAN
parameters and allows the handset to log in to the Device Manager in WSG for future
management over the air.
Create a template with the basic network settings and IP address to WSG. This
template is only used once for each handset because it must access the WLAN and

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then log on the Device Manager. After log in, the settings in the handset are changed
according to the templates, that were applied to the Numbers, in the Device Manager
application in WSG.
NOTE: If using Easy Deployment, only perform step 6) below.
1 Open the WinPDM.
2 Do one of the following:
• If a network template was created in the Device Manager in WSG, export this
template and import it to WinPDM. See Appendix A for more information.
(Recommended)
• Create a template (see 4.5.1 Create a template on page 15) with the following
network parameters:
3 Place the handset in the Desktop Programmer (DP1) cradle.
4 Run the template. See 4.5.3 .Apply a Template to a Handset without a Number
on page 15.
5 Remove the handset when synchronization is finished.
6 Enter the Number and the password 1(if any). Press “Login“.
7 Repeat step 3 – 6 for all handsets.
Settings that were stored for the handset in the Device Manager in WSG are now
downloaded to the handset. This can, for example, be unique soft- or hot keys that
have been prepared earlier. When the settings have been downloaded to the handset,
the handset can restart, depending on the parameter changes.
The handset synchronizes with the WSG at startup, and also immediately after any
handset parameter change. (The change is done either using the handset keypad, or
when editing parameters in the Device Manager in the ). Depending on what is
changed, and where the change is done, the parameters are synchronized to, or from,
the handset.
Those changes are not stored in the WinPDM, as there is no connection between the
WinPDM and the WSG Device Management database. The database in the WinPDM
synchronizes with the handset, when the handset is placed in the Desktop Programmer
(DP1) cradle (online via USB).
NOTE: As there is no connection between the WinPDM and the WSG Device
Management databases, except over the handset, the WLAN and WSG settings
can differ in the WinPDM and the WSG. Parameters can inadvertently be
reverted with old values, when first, the WinPDM synchronization process runs,
(when the handset is placed in the Desktop Programmer (DP1) cradle), and after
that, (when the handset is removed from the Desktop Programmer (DP1) cradle),
- Network settingsa(located under Network > Network A (B, C, or D)
a. All required system settings for the WLAN. For example SSID and Security
mode.
NOTE: If the production system is using 802.1x security, this method is not the
best option, since the certificates must be manually installed in the handset before
they login for the first time (before step 6). The Easy Deployment process over-
comes this problem by using a staging WLAN, which does not use 802.1x.
- WSG settingsb(located under Device > WSG)
b. IP address and password (if any) to WSG.
NOTE: The parameters in this template should be identical to the
parameters in the network template created in the WSG.
1. The password is only required if the “Password“ parameter is set.