Unify OpenStage WL 3 User manual

OpenStage WL 3 / OpenStage WL 3 Plus 
WLAN Handset
User Manual
A31003-M2000-U101-3-7619

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Reference No.: A31003-M2000-U101-3-7619
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TD 92929EN
20 December 2013 / Ver. B
User Manual
WL3 and WL3 Plus WLAN Handset
About this document
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TD 92929EN
20 December 2013 / Ver. B
User Manual
WL3 and WL3 Plus WLAN Handset
Contents
1. Introduction ................................................................................................................... 1
1.1 Target Group ........................................................................................................... 1
1.2 Prerequisite ............................................................................................................. 1
1.3 How to Use This Document ..................................................................................... 2
1.3.1 System Administrators................................................................................... 2
1.3.2 End Users ........................................................................................................ 2
1.4 Abbreviations and Glossary ................................................................................... 2
1.5 Functions and Accessories ...................................................................................... 3
2. Safety and Regulatory Instructions ............................................................................ 5
2.1 Precautions.............................................................................................................. 5
2.1.1 Frequency Range ............................................................................................ 6
2.2 Regulatory Compliance Statements (EU/EFTA only).............................................. 6
2.2.1 Restrictions for Wireless LANs (EU/EFTA and USA/Canada) ........................ 6
2.2.2 Additional National Restrictions..................................................................... 6
2.3 Regulatory Compliance Statements (USA and Canada only) ................................ 7
2.3.1 FCC and IC Compliance Statements................................................................. 7
2.3.2 Exposure to Radio Frequency Signals............................................................. 7
2.3.3 Information to User ........................................................................................ 7
2.4 Environmental Requirements.................................................................................. 8
2.4.1 WLAN Handset................................................................................................ 8
2.4.2 Battery ........................................................................................................... 8
3. Description .................................................................................................................. 10
3.1 WLAN Handset ...................................................................................................... 10
3.1.1 Alphanumeric Keys ....................................................................................... 12
3.1.2 Hot Keys........................................................................................................ 13
3.1.3 Icons and Text in the Display........................................................................ 13
3.2 Accessories ............................................................................................................ 16
3.2.1 Desktop Charger ........................................................................................... 16
3.2.2 Rack Charger................................................................................................. 17
3.2.3 Battery Pack Charger .................................................................................... 17
3.2.4 Clip ................................................................................................................ 17
3.2.5 Security Cord................................................................................................. 17
3.2.6 Leather Casing .............................................................................................. 17
3.2.7 Headset......................................................................................................... 17
4. Basic Operation............................................................................................................ 18
4.1 Switch the Handset On/Off ................................................................................... 18
4.2 Easy Deployment................................................................................................... 18
4.3 Log a Shared Phone On/Off................................................................................... 19

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4.4 Turn the Audible Signal On/Off............................................................................. 19
4.5 Lock/Unlock the Keypad ....................................................................................... 19
4.6 Lock and Unlock the Handset................................................................................ 20
5. Menu Tree..................................................................................................................... 21
5.1 Calls .................................................................................................................... 21
5.2 Contacts ............................................................................................................ 21
5.3 Profiles ............................................................................................................... 22
5.4 Messaging ............................................................................................................ 22
5.5 Services ................................................................................................................. 23
5.6 Short cuts .......................................................................................................... 25
5.7 Connections ....................................................................................................... 25
5.8 Settings .............................................................................................................. 27
5.9 In Call ..................................................................................................................... 28
5.10 Customizing the Menu Tree ................................................................................ 29
6. Calling........................................................................................................................... 30
6.1 Incoming Call ......................................................................................................... 30
6.1.1 Answer a Call ................................................................................................ 30
6.1.2 End a Call....................................................................................................... 30
6.2 Outgoing Call ......................................................................................................... 30
6.2.1 Pre-Dial ......................................................................................................... 30
6.2.2 Dial Using a Pre-Programmed Key/Button................................................... 31
6.2.3 Dial a Number from the Call List................................................................... 31
6.2.4 Dial the Sender of a Message ....................................................................... 31
6.2.5 Dial a Number from the Local Phonebook.................................................... 31
6.2.6 Dial a Number from the Company Phonebook............................................. 31
6.2.7 Dial a Name from the Central Phonebook .................................................... 32
6.3 In Call ..................................................................................................................... 32
6.3.1 Adjust Volume During Call............................................................................ 32
6.3.2 Turn Microphone On/Off During Call ............................................................ 32
6.3.3 Start New Call During Conversation.............................................................. 33
6.3.4 Switch Between Calls .................................................................................... 33
6.3.5 End Call ......................................................................................................... 33
6.3.6 Transfer Call .................................................................................................. 33
6.3.7 Transfer to New Call...................................................................................... 33
6.3.8 Conference Call.............................................................................................. 34
6.3.9 Hold Call ........................................................................................................ 34
6.3.10 Call Back...................................................................................................... 34
6.3.11 Call Waiting ................................................................................................ 34
6.4 Loudspeaking Function ......................................................................................... 35
6.5 Call Diversion ......................................................................................................... 35

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6.6 Emergency Calls..................................................................................................... 35
6.7 Push-to-Talk Group Call......................................................................................... 35
6.7.1 Accept a PTT Invitation................................................................................. 36
6.7.2 Re-join a PTT Group ...................................................................................... 36
6.7.3 Call a PTT Group ............................................................................................ 36
7. Alarm Operation .......................................................................................................... 37
7.1 Push-button Alarm................................................................................................ 37
7.2 Acoustic Location Signal ....................................................................................... 37
7.3 Test Alarm ............................................................................................................. 37
7.4 Man-down and No-movement Alarm .................................................................. 37
7.5 Automatic Call after Alarm.................................................................................... 38
7.6 Alarm with Additional Information....................................................................... 38
8. Location........................................................................................................................ 40
9. Menu Operation........................................................................................................... 41
9.1 Calls ....................................................................................................................... 41
9.1.1 Call List.......................................................................................................... 41
9.1.2 Missed Calls................................................................................................... 43
9.1.3 Call Diversion................................................................................................. 43
9.1.4 Call Services .................................................................................................. 44
9.2 Contacts................................................................................................................. 44
9.2.1 Call Contact ................................................................................................... 45
9.2.2 Add Contact .................................................................................................. 45
9.2.3 Edit Contact .................................................................................................. 46
9.2.4 Delete Contact .............................................................................................. 46
9.2.5 Central Phonebook........................................................................................ 46
9.3 Profiles................................................................................................................... 47
9.4 Messaging ............................................................................................................. 48
9.4.1 Inbox ............................................................................................................. 49
9.4.2 Write New Messages .................................................................................... 50
9.4.3 Unsent Messages.......................................................................................... 51
9.4.4 Sent Messages .............................................................................................. 51
9.5 Services.................................................................................................................. 52
9.5.1 Add Services ................................................................................................. 52
9.5.2 Delete Services.............................................................................................. 52
9.6 Short Cuts.............................................................................................................. 53
9.6.1 Define Soft Keys ........................................................................................... 53
9.6.2 Define Hot Keys ............................................................................................ 53
9.6.3 Define Navigation Key .................................................................................. 53
9.6.4 Define Multifunction Button......................................................................... 54
9.7 Settings ................................................................................................................. 54

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9.7.1 Sound and Alert Settings ............................................................................. 54
9.7.2 Locks ............................................................................................................. 56
9.7.3 Display Settings............................................................................................ 58
9.7.4 Time & Date Settings .................................................................................... 59
9.7.5 Answering..................................................................................................... 60
9.7.6 Change Text size for Messages .................................................................... 60
9.7.7 Change the Menu Language......................................................................... 61
9.7.8 Change Owner ID .......................................................................................... 61
9.7.9 Alarm Settings .............................................................................................. 61
9.8 Connections........................................................................................................... 62
9.8.1 Headset......................................................................................................... 62
9.8.2 Network ........................................................................................................ 62
9.8.3 In Charger Action .......................................................................................... 63
10. Advanced Functions.................................................................................................. 64
10.1 Device Information.............................................................................................. 64
10.2 Administration Menu .......................................................................................... 64
11. Advanced Messaging................................................................................................ 65
11.1 Voice Mail ............................................................................................................ 65
11.1.1 Receive a Voice Mail ................................................................................... 65
11.1.2 One Key Voice Mail Access.......................................................................... 65
11.2 Receive a Message with Request for Answer ..................................................... 65
11.2.1 Accept/Reject the message........................................................................ 65
11.3 Message Queuing and Message Priority ............................................................. 65
11.4 Colored Messaging .............................................................................................. 66
11.5 Interactive Messaging......................................................................................... 66
11.6 Mobile Data ......................................................................................................... 67
11.6.1 Send Mobile Data........................................................................................ 67
11.6.2 Send Mobile Data with a Prefix .................................................................. 67
12. Operation Notice ....................................................................................................... 68
12.1 Accessibility and Voice Quality ........................................................................... 68
13. System Handling ....................................................................................................... 69
13.1 Software Upgrade ............................................................................................... 69
14. Maintenance.............................................................................................................. 70
14.1 Maintenance of Batteries.................................................................................... 70
14.1.1 Battery Warnings ...................................................................................... 70
14.1.2 Charge the Battery ..................................................................................... 70
14.1.3 Charge Spare Batteries............................................................................... 70
14.1.4 Replace the Battery .................................................................................... 70
14.2 Attach the Hinge-type Clip ................................................................................. 71

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14.3 Attach the Swivel-type Clip ................................................................................ 72
14.4 Attach Cover for No Clip...................................................................................... 72
14.5 Replacement of Handsets ................................................................................... 72
15. Troubleshooting........................................................................................................ 73
16. Related Documents .................................................................................................. 75
17. Document History ..................................................................................................... 76
Index ................................................................................................................................79

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1
1. Introduction
1. Introduction
This document describes features and settings of the WLAN Handset. The WLAN Handset is
feature-rich with color display, telephony, and messaging. It is designed to be used in
medium demanding environments such as hospital environments, but also in office
environments.
The handset is aimed at users that need to be reachable and that need mobile voice and
messaging features. This makes it ideal for applications where the user needs either one
way messaging or to be able to interact with other users. The color display enhances and
simplifies the use of the handset.
All procedures in this document are according to default programmed versions, but
additional functions and factory settings are also included as an attempt to cover all
functionality.
NOTE: Some functions are dependent on the PBX and protocol (H.323/SIP) versions, and
your system does not support all functions described in this document. For more
information about your system, please contact the person (or department)
responsible for the system in your organization, or contact your supplier.
There are two versions of the WLAN Handset:
•WL3
• WL3 Plus with messaging and alarm functions.
NOTE: WL3 may be upgraded by license to use messaging.
Refer to the Data Sheet for a complete list of licenses.
Read chapter 2. Safety and Regulatory Instructions on page 5 before using the WLAN
Handset.
For software download and parameter set up, refer to the Installation and Operation
Manual, Portable Device Manager, Windows version TD 92712EN, and the Configuration
Manual, WL3 WLAN Handset and WL3 Plus WLAN Handset, TD 92930EN.
1.1 Target Group
This document is targetted at personnel responsible for handling the administration and
distribution of handsets at the end customer site, or anyone interested in aquiring deeper
knowledge about the product. For example, a system administrator, or an end user.
1.2 Prerequisite
Before using the handset, the system administrator must register the handset in the PBX for
voice, and in the applicable WSG modules for messaging and the optional central
management.
Refer to the Configuration Manual, WL3 WLAN Handset and WL3 Plus WLAN Handset,
TD 92930EN.

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2
1. Introduction
1.3 How to Use This Document
1.3.1 System Administrators
The following chapters describe functions configured by the system administrator. For more
information on configuration, see the Configuration Manual, WL3 WLAN Handset and WL3
Plus WLAN Handset, TD 92930EN.
•4.2 Easy Deployment on page 18
•4.3 Log a Shared Phone On/Off on page 19
•5.10 Customizing the Menu Tree on page 29
•6.3 In Call on page 32
•6.7 Push-to-Talk Group Call on page 35
•7. Alarm Operation on page 37
•8. Location on page 40
•9.2 Contacts on page 44
•10. Advanced Functions on page 64
•11. Advanced Messaging on page 65
•13. System Handling on page 69
1.3.2 End Users
For end-users, it is recommended to read the following chapters to get started:
•3. Description on page 10
•4. Basic Operation on page 18
1.4 Abbreviations and Glossary
GUI Graphical User Interface.
IP Internet Protocol:
Global standard that specifies the format of datagrams and
the addressing scheme.
SNMP Simple Network Management Protocol
VoIP Voice over Internet Protocol
VoWiFi Voice over Wireless Fidelity:
A wireless version of VoIP. Refers to IEEE 802.11a,
802.11b, 802.11g, or 802.11n network.
WiFi Wireless Fidelity:
Used generically when referring of any type of 802.11
network.
WinPDM Portable Device Manager (Windows version):
Used for management of portables, editing of parameters
and updating the portables with new software.
WSG Wireless Service Gateway:
Module that enables wireless services to and from the
handsets in a WLAN system. It also includes the Device
Manager.