Unify Atos OpenScape CP110 User manual

© Unify Software and Solutions GmbH & Co. KG
All rights reserved. 05/2022
Reference No.: A31003-C1000-U135-01-7619
atos.net
Key Operation
Programmable Keys
Fixed Function Keys
4-Way-Navigator
Audio keys
Key Pad Shortcuts
Your phone has three pro-
grammable function keys,
shown on the left with default
configuration.
In addition, functions are also
available on a second level
accessable via long press on
the function keys.
Releaset Redial Call log
Messages

Settings


µ

€
Cancel function, delete characters left of
the cursor, step up one menu level
Scroll upwards
Hold down: Jump to top of list
Confirm input, perform action or step
down one menu level
Scroll downwards
Hold down: Jump to the end of list
"


Decrease/increase volume
Deactivate/activate
the microphone
Activate/deactivate
the loudspeaker
Activate/deacti-
vate headset
#
*
1
Long press to circle between
ringer on/off/beep
Decrease/increase volume
Long press to lock/unlock the
phone
Notification LED
With the Notification LED different phone status can be
identified:
Notification on the display
Display Icon in Idle State (Examples)
Display Icons during a Call (Examples)
Icon Explanation
You have received one or more new messag-
es
You have one or more new missed calls
Call Forwarding is activated for all calls
Ringer is off
Remote maintenance has been activated
Do not disturb is activated
Phone lock is activated
A mobile user is logged on to the telephone
Icon Explanation
Call is active
Call has been disconnected
You have placed the call on hold
Your call partner has placed the call on hold
Secure voice connection
Not secure voice connection
Off: Idle
Red solid: Active call / New missed call
Red quick pulsing: Incoming call
Red quick pulsing: Call(s) on hold
Red slow pulsing: New Voicemail
The display of the status label will be controlled by the
state of the key.
Line or function key can be pulsing or inverted similar to
a LED.
My line Line 2 Line 3
Atos Unify
OpenScape
Desk Phone CP110
SIP
Quick Reference Card

Using your OpenScape Desk Phone
CP100
Place a Call
• Lift handset, dial number and press  or
• Dial number and lift handset or
• For handsfree mode:
dial number and press .
Answer a Call
• Lift handset or
• for handsfree mode: press  or .
End a Call
• Hang up, or
• For handsfree mode: press .
Redial the Last Dialed Number
• Lift handset and press .
Dial from the Call Log
1. Press € and µ to select the desired conversation.
2. Press  and lift handset.
Deflecting an Incoming Call while ringing
1. Select "Deflect" in menu and press 
2. Enter a destination phone number and press .
Hold or Retrieve a Call
• Choose Hold in the displayed menu and press .
• To retrieve a held call: choose the option Reconnect
in the displayed menu.
Make a Conference Call
1. During a call with party A, press function key 
Conferen if programmed or choose Start confer-
ence from the displayed menu and press . Hear
dial tone. Party A is automatically put on hold.
2. Enter the phone number for party B and press .
3. Once connected with party B, press function key

Conferen if programmed or choose Start confer-
ence from the displayed menu and press .
You are now connected in a conference with
parties A and B.
Using your OpenScape Desk Phone
CP100
Switch to Handsfree Mode during a Call
• Hold down  until you hang up handset.
Switch to Handset Mode during a Call
• Lift handset.
Using Mute during a Call
• Press  to mute.
• Press  again to un-mute.
Transfer a Call
1. During a call with party A, you may either:
press function key 
Call Fwd if programmed or
choose Transfer from the displayed menu and
press

.
2. Enter the phone number of party B and press .
3. You may then either:
press function key 
Call Fwd while party B is ring-
ing, or wait for party B to answer, announce the call
and then press function key  Call Fwd .
The party A will be transfered to party B.
Call Voicemail
• Press  and confirm with .
Change Forwarding Destination
1. Press function key  FwdMenu if programmed.
2. Select "Enter destination".
3. Enter the destination number and press .
4. Press.
Turn Call Forwarding on/off
• Press function key  FwdMenu if programmed.
Programmable Functions (Examples)
Function Explanation
Alternate Switches between two calls
Blind transfer Transfers a call without consulta-
tion
Build in fwd Default call forwarding
Call log List of placed, answered and
missed calls
Call recording Records the call on a central Call
Recorder
Call waiting Allows a second incoming call while
in an active call
Callback Requests an automatic call back
(busy/no answer)
Cancel callbacks Cancels a callback request
CF busy Forwards all incoming calls to the
programmed destination when the
line is busy
CF no reply Forwards all incoming calls to the
programmed destination if they are
not
answered
CF unconditional Forwards all incoming calls to the
programmed destination
Consultation Puts an active call on hold and pro-
vides a prompt for dialing
Corporate directory LDAP phonebook
Deflect Deflects a call to another destina-
tion
Directed pickup Picks up another ringing phone
Directory Phonebook
Do not disturb Incoming calls do not ring; callers
hear the busy signal
Feature toggle Toggles OpenScape Voice services
Group pickup Picks up a group call
Immediate ring Ringing keyset line without delay
(Executive/Assistant configuration)
Pause callbacks Pauses automatic callbacks
Personal directory Personal phonebook
PreView Preview line details for shared lines
Redial Calls the last dialed number
Release Ends a call
Repertory dial Dials pre-defined numbers and
control sequences
Resume callbacks Resumes automatic callbacks
Ringer off Switches the ringer off/on
Selected dialing Dials a pre-defined number
Shift Switches to the shifted key level
Show phone screen Switches to idle screen
Transfer call Transfers a call without consulta-
tion
Function Explanation