Unisys Uec 7000 series User manual

UEC 6000and UEC 7000 Series

Installation Guide

Unisys

UEC7011

This manual, the UEC 6000 and UEC 7000 Series Installation Guide,

is intended for all units belonging to the UEC 6000 and

UEC 7000 family of products.

Unisys is a registered trademark of Unisys Corporation in the United States and other countries.

The Unisys logo is a trademark of Unisys Corporation.

All other brand names and trademarks appearing in this guide

are the property of their respective holders.

Copyrighted material licensed by Unisys Corporation from a third party

without the written consent of Unisys Corporation.

Part Number: 6873 8277-000

Contents

Compliance Statements..........................................................2

Introduction .............................................................................3

Requirements..........................................................................4

Setting Up the UEC 6000 or UEC 7000..................................5

Maintaining the UEC 6000 or UEC 7000...............................16

Troubleshooting ....................................................................18

Specifications........................................................................21

Warranty Information.............................................................24

Compliance Statements

FCC Compliance Statement NOTE: The statement below is included in this document to comply with a Federal

Communications Commission (FCC) regulation. The FCC is an agency of the United States government; thus, the

statement below applies to computing equipment installed in the United States of America. Unisys is taking appropriate

steps to be in compliance with FCC regulations and similar regulations of other countries.

WARNING: This equipment has been tested and found to comply with the limits for a Class A device, pursuant to Part

15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case

the user will be required to correct the interference at his own expense.

Canadian Regulatory Statement: This class A apparatus meets all requirements of the Canadian Interference-

Causing Equipment Regulations.

Cet appareil de la classe Arespecte toutes les exigences du Règlement sur le

matériel brouilleur du Canada.

In the event repairs are ever needed to the UEC 6000 or UEC 7000, refer to local procedures or call your

distributor/reseller.

Introduction

The Unisys Electronic Conversion series of products, including the UEC 6000 and the UEC 7000, are cost

effective, feature rich, imaging solutions. Utilizing industry leading progressive MICR method and imaging

technology, the UEC 6000 and the UEC 7000 are ideal for Check Electronification, Check Cashing, and

Walk-in Bill Payment applications.

The information in this guide covers several versions of the UEC 6000 and UEC 7000. Verify the options

on your machine/model and utilize the appropriate information.

Requirements

 The UEC 6000 and the UEC 7000 units are for indoor use only. Keep the UEC 6000 and the

UEC 7000 dry and avoid areas of high humidity.

 The UEC 7000 requires a higher current power supply (Unisys Direct P/N # 75-0497-901).

The UEC 6000 can use its supplied power supply or the higher current power supply. See

Specifications

SpecificationsSpecifications

Specifications on page 21 for power supply details.

 Do not remove any cabinetry other than the areas specified in this guide; removing cabinetry other

than the areas specified in this guide will void the warranty.

Recommendations

 This unit may be installed and programmed by a distributor (reseller) other than the original

manufacturer. Record all distributor contact information for future reference.

 Save the original box and packing material. Re-use them if the unit must be shipped to a new location.

 Position the unit so that the operator has easy access to the check path and a clear view of the LED.

Do not put the unit close to a heat source, in direct sunlight, or close to any device that can emit

electromagnetic interference such as a computer monitor or power adapter. Do not use the unit near

water, including a sink, swimming pool, or damp basement.

Setting Up the UEC 6000 or UEC 7000

To set up the UEC 6000 or UEC 7000, follow steps A – F.

A. Choose a Location

Locate your scanner in a place that:

 has a flat surface, such as a countertop or table,

 is convenient for the scanner operator,

 offers adequate ventilation and protection from

elements such as heat, dust, oil or moisture, and

 is close to a telephone line or network connection

(depending on your unit) and power connections.

B. Unpack the Shipping Box

1. Open the top of the box.

2. Remove and unwrap the items.

3. Save the box and wrapping for future use.

OTE: Before unpacking the box,

xamine it for damage received during

shipping. If the scanner, or any

component, appears damaged, do not

use it. File a claim with the shipping

company and contact your distributor.

Your UEC 6000 or UEC 7000 product

package includes the following:

 The UEC 6000 or UEC 7000

scanner

 Power adapter

 USB Cable

 Franking Acknowledgement

Printer Cartridge (optional)

C. Inspect the Unit’s Features

The UEC 6000 and the UEC 7000 are provided in two models. Model A below has an integrated Magnetic

Stripe Reader (MSR). Model B below does not include an MSR. Scanner Model A will be graphically

represented throughout this manual for consistency. All other features of the UEC 6000 and UEC 7000 are

available as standard or optional on either model.

heck

Insertion

Slot

erminal

Status LED

(Light)

agnetic

Stripe Reader

Check Insertion Slot

erminal Status LED

(Light)

Model A

Model B

Inside Components:

Cover Latch

Outside Cover in raised position

Image Frame in raised position

Image Sensor

ocument Feed Plate comes out to reveal

the optional Franking Acknowledgement

rinter Assembly (UEC 7000 shown)

Document Sensors

Connection Ports:

Power: Red. Connect the power adaptor to this port.

USB: Orange. Use this port to connect to a PC.

AUX: Yellow. Use this port to connect optional

peripheral devices such as a pass through

printer

COM: Green. Use this port to connect to a PC or

terminal

TEL: Purple. This port offers an optional modem,

to be connected to a telephone line. Some

scanners may not contain a TEL Port.

Power

USB

AUX

COM

TEL

D. Insert the Franking Acknowledgement

Printer Cartridge (Optional)

The Franking Acknowledgement Printer Cartridge is an optional ink

stamp, which marks the front of each check to read “Electronically

Presented” or a customized message. If you have purchased this option,

follow these directions to insert the printer cartridge into the unit.

I. Access the Printer Assembly:

1. Press the latch and lift the cover to access the imaging frame.

2. Lift the imaging frame to access the feed plate.

3. Locate the blue tab on the side of the unit.

a. With your thumb on the outside of the unit, apply

enough pressure to pull the blue tab towards the

outside of the unit and hold it there.

b. While holding the blue tab, lift the document feed

plate up and to the left or up and to the right to free it

from the opposite side.

c. Remove the plate completely. (continued…)

II. Insert the Franking Acknowledgement

Printer Cartridge into the Printer Assembly:

1. Insert the Franking Acknowledgment Printer

Cartridge straight into the printer assembly.

2. Apply pressure to the widest part of the flat top until

the cartridge clicks into place.

3. Replace the document feed plate by pressing down

firmly until it clicks into place.

4. Close the imaging frame.

5. Close the outside cover.

AUTION:

 Avoid contact with the main drive roller to prevent ink

transfer to documents. See Cleaning the Imager for details.

 Ink may be harmful if swallowed.

 Avoid contact with eyes.

 Damage to the unit or the cartridge resulting from

modifying the cartridge is not the responsibility of Unisys.

 The ink cartridge is intended for single use only.

 Not licensed for modifications.

E. Connect to a Telephone Line

FOR TEL:

If you have purchased the UEC 6000 or the UEC 7000 with the optional modem…follow

these directions to connect the telephone line:

1. Insert the end of the telephone line into the “TEL” port on the back of the scanner.

2. Insert the other end of the telephone line into the telephone company wall jack.

Test the Telephone Line and Third-Party Line:

1. Call the third-party line to ensure that it is working properly.

2. If the third-party line is not working, contact your local telephone company for repair.

3. If the telephone line works, contact your application provider to have the UEC 6000 or the

UEC 7000 serviced.

AUTION: Plug the telephone line into an “outside line” analog phone jack only; the modem will not

work if plugged into a PBX digital line.

F. Connect the Power Cord

1. Insert the round end of the power cord into the “power” port on the back of the scanner.

2. Align the flat side of the power connector facing up.

3. Plug the metal-pronged end of the power cord into an electrical power outlet.

4. When you connect to power, the LED will light up. Your unit is now turned on.

AUTION: Disconnecting the power source while the terminal is processing a transaction may cause

data files stored in the unit’s memory to be lost.

OTE: The UEC 6000 and UEC 7000 power adaptor contains a locking mechanism that securely

connects the power cord to the scanner. To prevent cord damage, do not pull on the cord. Firmly slide

back the locking mechanism before disconnecting the power cord from the unit.

Operating the UEC 6000 or the UEC 7000

Preparing Checks

To reduce the possibility of errors and damage to the unit, you should:

 Remove all folds and creases in the check.

 Remove any paper clips and staples from the check.

Feeding Checks

The UEC 6000 or the UEC 7000 unit is ready to accept checks when

the LED is green. As shown on the right, insert the check…

 Flush to the right side of the UEC 6000 or the UEC 7000.

 Information side facing up.

 MICR line to the inside right.

Swiping Magnetic Stripe Cards (Optional)

Swipe the credit card with the black, magnetic stripe facing

downward, and to the left.

AUTION: Do not open the cover or

otherwise try to access the inside of the

nit while it is in the process of scanning a

document.

MICR Line

Understanding Status Signals

The UEC 6000 or UEC 7000 comes equipped with default light and sound signals described below.

Default Light Signals:

The unit’s status is shown through a single, multi-state LED (light emitting diode)—the light on the top,

front, right-hand side of the unit. The table below details typical status signals and their meanings:

LED Meaning…What To Do

Green Solid The unit is ready to accept a check…insert a check.

Green Flashing The unit is busy, processing the last check...wait for the job to finish.

Amber Solid The unit is idle...start the next job with a command from the terminal

Amber Flashing The unit is sending or receiving information from the terminal...wait.

Red / Green /

Amber Flashing The unit is starting up or performing diagnostics ...wait.

Red Solid The unit failed during a self-test… check the terminal display for instructions / refer to your

local procedures / call your distributor (reseller).

Red Flashing An error occurred during processing. See “Sound Signals” on the next page for details....

check the terminal display for instructions / refer to your local procedures / call your

distributor (reseller).

Green with short

Red Flashes The unit has detected excessive electromagnetic interference that may impact MICR reading

performance. Move the unit or source of interference until the LED glows solid green

Default Sound Signals:

Several conditions are also signaled by a pattern of tones in addition to the LED display:

Tone Meaning

One short beep

LED is flashing green The unit was successful in reading the MICR line.

Three short beeps

LED is flashing red The unit was not successful in reading the MICR line.

One long beep

LED is flashing red An error occurred during processing or storing of the captured image.

A Typical Check Processing / LED Cycle:

1. The unit is on and idle…the LED is Solid Amber.

2. The LED turns to Solid Green when the scanner is ready to accept a check.

3. A check is run through the unit…the LED turns OFF (3-4 seconds) then Flashes Green. The

unit emits a short “beep” sound.

4. The LED returns to Solid Amber when the transaction is complete.

Maintaining the UEC 6000 or UEC 7000

The UEC 6000 or UEC 7000 performs best when all working surfaces are clean and free of foreign

material.

Cleaning the Scanner

 To clean the outside cabinetry: Use a damp cloth and mild soap.

 To clean the inside of the unit: To remove dust and debris inside the unit, open

it by following the steps below. Use a dusting brush designed for use on

electronic equipment, or use a compressed air duster. To clean the inside:

1. Press the latch and lift the cover to access the imaging frame.

2. Lift the imaging frame to access the document feed plate.

3. Locate the blue tab on the side of the unit. With your thumb positioned on

the outside of the unit, apply enough pressure to pull the blue tab towards

the outside of the unit and hold it there.

4. While holding the blue tab, lift the document feed plate up and to the left or

up and from the right to free it from the opposite side.

5. Remove the plate.

6. Ensure that the black fingers on the baffle move freely (UEC 7000 only).

CAUTION:

• Prior to cleaning, always disconnect the power.

• Solvents or harsh cleaners may damage or discolor the cabinetry.

Cleaning the Imager

Occasionally, it may be necessary to clean the image sensors and

remove dust or debris from the interior of the UEC 6000 or the

UEC 7000.

To locate and access the document sensors, follow the instructions

below.

1. Press the latch and lift the cover to access the imaging frame.

2. Lift imaging frame to access the document sensors.

3. Use a lens cleaning tissue or a damp lint-free cloth:

• to remove any ink or dust from the document sensors.

• to remove any ink or dust from the main drive roller.

ocument

Sensors

Troubleshooting

In the course of everyday operations, you may encounter minor malfunctions in the UEC 6000 or the

UEC 7000 unit. Before calling for service, review the troubleshooting steps below. The first source of

information is your application provider. If this contact is not successful, call the Unisys Help Desk at

1-800-328-0440.

Modem Does Not Function

1. Examine the telephone line cord and all telephone connections to ensure that they are still

connected properly.

2. Ensure the telephone line is working by removing the connection from the UEC 6000 or the

UEC 7000 and connecting it to a telephone base unit.

3. If the telephone line is not working, contact your local telephone company for repair.

Peripheral Device Does Not Respond

1. Ensure that the scanner’s cable is still properly connected to the correct port on the back of the

unit (according to instructions provided by your distributor/reseller).

2. If the problem persists, contact your application provider.

3. Ensure that the correct power adaptor is connected to the unit and change adaptors if

necessary.

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Unisys UEC 7000 Series User manual

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