United States Stove 5501S Operation and maintenance manual

* All Pictures In This Manual Are For Illustrative Purposes Only. Actual Product May Vary.
© 2021 United States Stove Company, 227 Industrial Park Rd., South Pittsburg, TN 37380 Ph. 800-750-2723
THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE.
Owner’s Instruction and Operation Manual
U.S. Environmental Protection Agency
Certified to comply with 2020 particulate
emissions standards.
SAFETY NOTICE: If this heater is not properly installed, a house fire may result. For
your safety, follow the installation instructions. Never use make-shift compromises
during the installation of this heater. Contact local building or fire ocials about
permits, restrictions and installation requirements in your area. NEVER OPERATE
THIS PRODUCT WHILE UNATTENDED.
CAUTION! Please read this entire manual before you install or use your new room
heater. Failure to follow instructions may result in property damage, bodily injury, or
even death. Improper Installation Will Void Your Warranty!
Save These Instructions In A Safe Place For Future Reference.
CALIFORNIAPROPOSITION65WARNING:
This product can expose you to chemicals including carbon
monoxide,whichisknowntotheState ofCaliforniatocause
cancer, birth defects, and/or other reproductive harm. For
more information, go to www.P65warnings.ca.gov
852473K-0204K
5501S
R
Report Number: F19-549
Certified to ASTM E1509-12 (2017)
and Certified to ULC-S627-00-REV1
Mobile Home Approved
Model Number:

2
© 2021 United States Stove Company
INTRODUCTION
Your pellet stove has been approved for installation in the USA and Canada. It may also be installed in a manufactured or
mobile home. Your stove is Certified to ASTM E1509-12 (2017)and Certified to ULC S627-00. This manual describes
the installation and operation of the U.S. Stove, 5501S wood heater. This heater meets the 2020 U.S. Environmental
Protection Agency’s crib wood emission limits for wood heaters sold after May 15, 2020. Under specific test conditions
this heater has been shown to deliver heat at rates ranging from 13,281 to 27,492 Btu/hr. This heater achieved a
particulate emissions rate of 1.0 g/hr when tested to method ASTM E2779-10 (*and an eciency of 69%).
WARNING:
IT IS AGAINST FEDERAL REGULATIONS TO OPERATE THIS WOOD HEATER IN A MANNER INCONSISTENT
WITH THE OPERATING INSTRUCTIONS IN THE OWNER’S MANUAL.
Heating Specifications
Fuel Burn Rate* (lowest setting) 1.5 lbs./hr. (0.7 kg/hr)
* Pellet size may eect the actual rate of fuel feed
and burn times. Fuel feed rates may vary by as much
as 20%. Use PFI listed fuel for best results.
Burn Time (lowest setting) 13 hrs. (approximate)
Hopper Capacity 20 lbs. (9 kg)
Flue Size 3” or 4”
Electrical Specifications
Electrical Rating 110-120 Volts AC, 60 HZ, 3.0 Amps
Watts (operational) 125
Watts (igniter running) 310
Dimensions
Overall: Height x Width X Depth 30.125” (766 mm) x 18.5” (470 mm) x 20.375” (518 mm)
Weight 128lbs
For Customer Service, please call:
1-800-750-2723 Ext 5050 or;
Text to 423-301-5624 or;
Email us at:
[e-mail]
Note: Register your product online at
www.usstove.com or download the free
app today. This app is available only
on the App Store for iPhone and iPad.
Search US Stove. Save your receipt with
your records for any claims.

© 2021 United States Stove Company
3
INSTALLATION CHECKLIST
Your Wood Stove should be installed by a qualified installer only. An NFI qualified Installer can be found at www.
nficertified.org/public/find-an-nfi-pro/
CUSTOMER SERVICE
1-800-750-2723 ext 5050
Text to 423-301-5624
Email to: [e-mail]
COMMISSIONING CHECKLIST
This Checklist is to be completed in full by the qualified person who installs this unit. Keep this page for future reference.
Failure to install and commission according to the manufacturer’s instructions and complete this checklist will
invalidate the warranty.
Please Print
Customer Name: Telephone Number:
Address:
Model:
Serial Number:
Installation Company Name: Phone Number:
Installation Technician’s Name: License Number:
DESCRIPTION OF WORK
Location of installed appliance: __________________________________________________________________________________
Venting System: New Venting System Yes No If yes, Brand____________________________________________
If no, Date of inspection of existing venting system: _______________________________________________________________
COMMISSIONING
Confirm Hearth Pad Installation as per Installation Instructions...................................................................................................
Confirm proper placement of internal parts..........................................................................................................................................
Check soundness of door gasket and door seals .................................................................................................................................
Confirm clearances to combustibles as per installation instructions in this manual ..............................................................
Check the operations of the air controls.................................................................................................................................................
Confirm the venting system is secure and sealed...............................................................................................................................
Confirm the stove starts and operates properly ..................................................................................................................................
Check to ensure a CO alarm is installed as per local building codes and is functional............................................................
Explain the safe operation, proper fuel usage, cleaning, and routine maintenance requirements.......................................
DeclarationofCompletion:As thequalifiedpersonresponsibleforthework describedabove,Iconfirm thattheappliance
as associated work has been installed as per manufacturer’s instructions and following any applicable building and
installation codes.
Signed: ______________________________________ Print Name: __________________________________Date: ______________
Home Owner: RETAIN THIS INFORMATION FOR FUTURE REFERENCE

4
© 2021 United States Stove Company
ASSEMBLY INSTRUCTIONS
FOR CUSTOMER SERVICE CALL: 800-750-2723 EXT 5050
1. Pull the factory installed wires out of the top of the
stove. There will be two wire harnesses, as shown.
2. Unpack the top mount controls and ensure that the
wiring harness shown is attached securely.
3. Connect the factory installed wiring harnesses to the
control panel as shown.
4. Secure the control panel to the top of the stove with
two sheet metal screws.

© 2021 United States Stove Company
5
INSTALLATION
SAFETY NOTICE
• IF THIS STOVE IS NOT PROPERLY INSTALLED,
A HOUSE FIRE MAY RESULT. TO REDUCE THE
RISK OF FIRE, FOLLOW THE INSTALLATION
INSTRUCTIONS.
• CONTACTYOURLOCALBUILDINGOFFICIALSTO
OBTAIN A PERMIT AND INFORMATION ON ANY
ADDITIONALINSTALLATION RESTRICTIONSOR
INSPECTION REQUIREMENTS IN YOUR AREA.
• DO NOT PLACE CLOTHING OR OTHER
FLAMMABLE ITEMS ON OR NEAR THIS STOVE.
• NEVER USE GASOLINE, GASOLINE-TYPE
LANTERN FUEL, KEROSENE, CHARCOAL
LIGHTERFLUID,OR SIMILAR LIQUIDS TOSTART
OR ’FRESHEN UP’ A FIRE IN THIS STOVE. KEEP
ALL SUCH LIQUIDS WELL AWAY FROM THE
STOVE WHILE IT IS IN USE.
• THIS APPLIANCE IS A FREESTANDING HEATER.
IT IS NOT INTENDED TO BE ATTACHED TO ANY
TYPEOFDUCTING.ITISNOTAFURNACE.DONOT
CONNECTTHISUNITTOANYAIRDISTRIBUTION
DUCT OR SYSTEM. THIS APPLIANCE IS NOT
INTENDED FOR COMMERCIAL USE.
• INSTALL VENT AT CLEARANCES SPECIFIED BY
THE VENT MANUFACTURER.
• DO NOT INSTALL A FLUE DAMPER IN THE
EXHAUST VENTING SYSTEM OF THIS UNIT.
• YOUR STOVE REQUIRES PERIODIC
MAINTENANCE AND CLEANING (SEE
”MAINTENANCE”). FAILURE TO MAINTAIN
YOUR STOVE MAY LEAD TO IMPROPER AND/OR
UNSAFE OPERATION.
• A POWER SURGE PROTECTOR IS REQUIRED.
THIS UNIT MUST BE PLUGGED INTO A 110 -
120V, 60 HZ GROUNDED ELECTRICAL OUTLET.
DO NOT USE AN ADAPTER PLUG OR SEVER
THE GROUNDING PLUG. DO NOT ROUTE THE
ELECTRICAL CORD UNDERNEATH, IN FRONT
OF, OR OVER THE HEATER. DO NOT ROUTE THE
CORD IN FOOT TRAFFIC AREAS OR PINCH THE
CORD UNDER FURNITURE.
CAUTION:
BURNING FUEL CREATES CARBON MONOXIDE
AND CAN BE HAZARDOUS TO YOUR HEALTH IF
NOT PROPERLY VENTED.
ATTENTION:
• A WORKING SMOKE DETECTOR MUST BE
INSTALLED IN THE SAME ROOM AS THIS
PRODUCT.
• INSTALL A SMOKE DETECTOR ON EACH FLOOR
OF YOUR HOME; INCASE OF ACCIDENTAL FIRE
FROM ANY CAUSE IT CAN PROVIDE TIME FOR
ESCAPE.
• THESMOKEDETECTORMUSTBEINSTALLEDAT
LEAST 15 FEET (4,57 M) FROM THE APPLIANCE
IN ORDER TO PREVENT UNDUE TRIGGERING OF
THE DETECTOR WHEN RELOADING.
CAUTION:
• USE OF OUTSIDE AIR IS NOT REQUIRED FOR
THIS UNIT.
• DO NOT UNPLUG THE STOVE IF YOU SUSPECT
A MALFUNCTION. TURN THE ON/OFF SWITCH
TO ”OFF’ AND CONTACT CUSTOMER SERVICE.
• THE HEATER WILL NOT OPERATE DURING A
POWER OUTAGE. IF A POWER OUTAGE DOES
OCCUR, CHECK THE HEATER FOR SMOKE
SPILLAGE AND OPEN A WINDOW IF ANY
SMOKE SPILLS INTO THE ROOM.
• NEVER BLOCK FREE AIRFLOW THROUGH THE
OPEN VENTS OF THE UNIT.
US Stove highly recommends your stove be installed by a
qualified NFI (US) or WETT (Canada) technician. To find
the nearest qualified installer, go to:
https://nficertified.org,
https://www.wettinc.ca/

6
© 2021 United States Stove Company
IMPROPER INSTALLATION
The use of other components other than stated herein
could cause bodily harm, heater damage, and void your
warranty. The manufacturer will not be held responsible
for damage caused by the malfunction of a stove due to
improper venting or installation.
FLOOR PROTECTION
This heater must have a non-combustible floor protector
(UL1618 ember protection) installed beneath it if the
floor is of combustible material.
US - Floor protector should be UL listed or equal too,
needs to extend 6” to the front, 6” to each side, 1” to the
rear of the unit. Under and 2” beyond each side of the
cleanout tee if an interior vertical installation.
Canada - Floor protector should comply with CAN/ULC
standards. Needs to extend 18” to the front, 8” beyond
each side of the unit.
A Back to Stove U.S.A 1” 26 mm
CAN 8” 204 mm
B Side to Stove U.S.A 6” 153 mm
CAN 8” 204 mm
C Front to Stove U.S.A 6” 153 mm
CAN 8” 204 mm
D Back to Flue 2” 51 mm
CLEARANCES
Yourpellet stovehasbeentestedandlistedforinstallation
in residential, mobile home in accordance with the
clearances given below. For safety reasons, please adhere
to the installation clearances and restrictions. Any
reduction in clearance to combustibles may only be done
by means approved by a regulatory authority.
E Side Wall to Stove 10” 254 mm
F Side Wall to Vent Pipe 11.5” 292 mm
G Back Wall to Stove 11.88” 302 mm
H Back Wall to Vent Pipe 3” 76 mm
J Ceiling to Floor 84” 2134 mm
K Ceiling to Stove 53.88” 1434 mm
L Side Wall to Stove 7.5” 191 mm
M Side Wall to Vent Pipe 11.25” 286 mm
N Back Wall to Vent Pipe 3” 73 mm
INSTALLATION
FOR CUSTOMER SERVICE CALL: 8007502723 EXT 5050

© 2021 United States Stove Company
7
OUTSIDE AIR SUPPLY (OPTIONAL, UNLESS
INSTALLING IN A MOBILE HOME)
Depending on your location and home construction,
outside air may be necessary for optimal performance.
Your stove is approved to be installed with an outside air
intake (69FAK) which is necessary for a mobile home.
You can purchase the 69FAK through your heater dealer.
Installation instructions are supplied with the air intake
kit.
ATTENTION:
DO NOT VENT UNDER ANY PORCH, DECK,
AWNING, OR IN ANY SEMI ENCLOSED OR
ROOFED AREA. DOING SO MAY RESULT IN
UNPREDICTABLE AIRFLOW AT THE VENT CAP
UNDER CERTAIN CONDITIONS AND CAN AFFECT
THE PERFORMANCE OF YOUR STOVE, AS WELL
AS, OTHER UNFORESEEABLE ISSUES.
SECURING APPLIANCE TO THE FLOOR
Use the designated holes to secure the unit to the floor.
WARNING! DO NOT INSTALL IN SLEEPING ROOM.
CAUTION! THE STRUCTURAL INTEGRITY OF THE
MOBILE HOME FLOOR, WALL, AND CEILING/ROOF
MUST BE MAINTAINED.
WHEN INSTALLED IN A MOBILE HOME, THE STOVE
MUST BE GROUNDED DIRECTLY TO THE STEEL
CHASSIS AND BOLTED TO THE FLOOR.
In addition to the previously detailed installation
requirements, mobile home installations must meet the
following requirements:
• This stove must be securely fastened to the floor of the
mobile home through the two holes in the rear of the
stove using 2, 1/4” lag bolts that are long enough to go
through both a hearth pad, if used, and the floor of the
home.
• The heater must be electrically grounded to the steel
chassis of the mobile home with 8 GA copper wire
using a serrated or star washer to penetrate paint or
protective coating to ensure grounding.
• Vent must be 3 or 4-inch “PL” Vent and must extend
a minimum or 36” (914 mm) above the roof line of the
mobile home and must be installed using a certified
ceiling fire stop and rain cap.
• When moving your mobile home, all exterior venting
must be removed while the mobile home is being
relocated. After relocation, all venting must be
reinstalled and securely fastened.
• Outside Air is mandatory for mobile home installation.
See Outside Air Supply section and your dealer
purchasing.
• Check with your local building ocials as other codes
may apply.
VENTING REQUIREMENTS
WARNING:
• INSTALL VENT AT CLEARANCES SPECIFIED BY
THE VENT MANUFACTURER.
• DONOTCONNECTTHEPELLET VENTTOAVENT
SERVING ANY OTHER APPLIANCE OR STOVE.
• DO NOT INSTALL A FLUE DAMPER IN THE
EXHAUST VENTING SYSTEM OF THIS UNIT.
The following installation guidelines must be followed
to ensure conformity with both the safety listing of this
stove and to local building codes. Do not use makeshift
methods or compromise in the installation.
IMPORTANT:
THIS UNIT IS EQUIPPED WITH A NEGATIVE DRAFT
SYSTEM THAT PULLS AIR THROUGH THE BURN
POT AND PUSHES THE EXHAUST OUT OF THE
DWELLING.IFTHISUNITISCONNECTEDTOAFLUE
SYSTEM OTHER THAN THE WAY EXPLAINED IN
THIS MANUAL, IT WILL NOT FUNCTION PROPERLY.
MAXIMUM VENTING DISTANCE
Installation MUST include at least 3-feet of vertical pipe
outside the home. This will create some natural draft to
reduce the possibility of smoke or odor during appliance
shutdown and keep exhaust from causing a nuisance or
hazardbyexposingpeopleorshrubstohightemperatures.
The maximum recommend vertical venting height is 12-
feet for 3-inch type “PL” vent. Total length of horizontal
INSTALLATION

8
© 2021 United States Stove Company
vent must not exceed 4-feet. This could cause back
pressure. Use no more than 180 degrees of elbows (two
90-degree elbows, or two 45-degree and one 90-degree
elbow, etc.) to maintain adequate draft.
IMPORTANCE OF PROPER DRAFT
Draft is the force which moves air from the appliance
up through the chimney. The amount of draft in your
chimney depends on the length of the chimney, local
geography, nearby obstructions and other factors. Too
much draft may cause excessive temperatures in the
appliance. Inadequate draft may cause backpung into
the room and ‘plugging’ of the chimney. Inadequate draft
will cause the appliance to leak smoke into the room
through appliance and chimney connector joints. An
uncontrollable burn or excessive temperature indicates
excessive draft. Take into account the chimney’s location
to ensure it is not too close to neighbours or in a valley
which may cause unhealthy or nuisance conditions.
PELLET VENT TYPE
A certified 3-inch or 4-inch type “PL” pellet vent exhaust
system must be used for installation and attached to the
pipe connector provided on the back of the stove (use
a 3-inch to 4-inch adapter for 4-inch pipe). Connection
at back of stove must be sealed using Hi-Temp RTV.
Use 4-inch vent if the vent height is over 12-feet or if
the installation is over 2,500 feet above sea level. We
recommend the use of Simpson Dura-Vent® or Metal-
Fab® pipe (if you use other pipe, consult your local
building codes and/or building inspectors). Do not use
Type-B Gas Vent pipe or galvanized pipe with this unit.
The pellet vent pipe is designed to disassemble for
cleaning and should be checked several times during the
burning season. Pellet vent pipe is not furnished with the
unit and must be purchased separately.
PELLET VENT INSTALLATION
The installation must include a clean-out tee to enable
collection of fly ash and to permit periodic cleaning of the
exhaust system. 90-degree elbows accumulate fly ash
and soot thereby reducing exhaust flow and performance
of the stove. Each elbow or tee reduces draft potential
by 30% to 50%. All joints in the vent system must be
fastened by at least 3 screws, and all joints must be
sealed with Hi-Temp RTV silicone sealant to be airtight.
The area where the vent pipe penetrates to the exterior of
the home must be sealed with silicone or other means to
maintain the vapor barrier between the exterior and the
interior of the home. Vent surfaces can get hot enough
to cause burns if touched by children. Noncombustible
shielding or guards may be required.
PELLET VENT TERMINATION
Donot terminatethe ventin anenclosed orsemi-enclosed
area, such as; carport, garage, attic, crawl space, under a
sun deck or porch, narrow walkway, or any other location
that can build up a concentration of fumes. Termination
in one of these areas can also lead to unpredictable
pressure situations with the appliance, and could result
in improper performance and/or malfunction. The
termination must exhaust above the outside air inlet
elevation. The termination must not be located where it
will become plugged by snow or other materials. Do not
terminate the venting into an existing steel or masonry
chimney.
VENT TERMINATION CLEARANCES
A. Minimum 4-foot (1.22m) clearance below or beside
any door or window that opens.
B. Minimum 1-foot (0.3m) clearance above any door or
window that opens.
C. Minimum 3-foot (0.91m) clearance from any
adjacent building.
D. Minimum 7-foot (2.13m) clearance from any grade
when adjacent to public walkways.
E. Minimum 2-foot (0.61m) clearance above any grass,
plants, or other combustible materials.
INSTALLATION

© 2021 United States Stove Company
9
F. Minimum 3-foot (0.91m) clearance from an forced
air intake of any appliance.
G. Minimum 2-foot (0.61m) clearance below eves or
overhang.
H. Minimum 1-foot (0.3m) clearance horizontally from
combustible wall.
I. Must be a minimum of 3 foot (0.91m) above the roof
and 2 foot (0.61m) above the highest point or the roof
within 10 feet (3.05m).
THROUGH THE WALL INSTALLATION
(RECOMMENDED INSTALLATION)
TYPICAL THROUGH THE
WALL INSTALLATION
Canadian installations must conform to CAN/CSA-B365.
To vent the unit through the wall, connect the pipe
adapter to the exhaust motor adapter. If the exhaust
adapter is at least 18” (457 mm) above ground level, a
straight section of pellet vent pipe can be used through
the wall. Your heater dealer should be able to provide
you with a kit that will handle most of this installation,
which will include a wall thimble that will allow the proper
clearance through a combustible wall. Once outside the
structure, a 3” (76 mm) clearance should be maintained
from the outside wall and a clean out tee should be
placed on the pipe with a 90-degree turn away from the
house. At this point, a 3ft (0.91m) (minimum) section of
pipe should be added with a horizontal cap, which would
complete the installation. A support bracket should be
placed just below the termination cap or one every 4ft
(1.22m) to make the system more stable. If you live in an
area that has heavy snowfall, it is recommended that the
installation be taller than 3ft (0.91m) to get above the
snowdrift line. This same installation can be used if your
heater is below ground level by simply adding the clean-
out section and vertical pipe inside until ground level is
reached. With this installation you have to be aware of the
snowdrift line, dead grass, and leaves. We recommend
a 3ft (0.91m) minimum vertical rise on the inside or
outside of the house. The “through the wall” installation
is the least expensive and simplest installation. Never
terminate the end vent under a deck, in an alcove, under
a window, or between two windows. We recommend
Simpson Dura-Vent® or Metal-Fab® kits.
THROUGH THE ROOF/CEILING
INSTALLATION
• When venting the heater through the ceiling, the pipe
is connected the same as through the wall, except the
clean-out tee is always on the inside of the house, and a
3” (76 mm) adapter is added before the clean-out tee.
• You must use the proper ceiling support flanges and
roof flashing (supplied by the pipe manufacturer; follow
the pipe manufacturer’s directions). It is important to
note that if your vertical run of pipe is more than 12ft
(3.7m), the pellet vent pipe size should be increased to
4” (102 mm) in diameter.
• Do not exceed more than 4ft (1.22m) of pipe on a
horizontal run and use as few elbows as possible. If
an oset is required, it is better to install 45-degree
elbows rather than 90-degree elbows.
INSTALLATION

10
© 2021 United States Stove Company
PANEL CONTROLS
The blowers and automatic fuel supply are controlled
from a panel on the top of this unit. The control panel
functions are as follows.
A. ON/OFF SWITCH (“POWER” BUTTON)
• When pushed, the stove will automatically ignite. No
other fire starter is necessary. The igniter will stay
on for at least 10 and up to 12 minutes, depending on
when Proof of Fire is reached. The fire should start in
approximately 5 minutes.
• The red light located above the “POWER” button will
turn green when pressed and remain green until the
stove is turned o.
• After pushing “POWER”, the auger motor is on for 3.5
minutes, o for 1 minute. During the remainder of the
start-up period, the auger motor operates on the heat
range “1” setting.
• During start up the heat level advance (Up and Down
keys) will change the heat range indicator level
accordingly, but there is no change in the stoves
operating conditions until start-up is completed.
• During start-up ignition must occur within 12 minutes
or the stove will error out and show E4.
• During the start-up phase, the Mode key does not
function.
B. LEVEL / TEMP ARROW BUTTONS
• These buttons when pushed will set the pellet feed
rate, hence the heat output or heat range of your stove.
• The levels of heat output will incrementally change on
the bar graph starting from heat range “1” to heat range
“5”.
C. °C / °F Button
• The °C / °F button changes the two digit display from
degrees Celsius to degrees Fahrenheit.
D. MODE (M/T) BUTTON
• The Mode of the stove can be switched between
manual and controlled with a Thermostat. Separate
LEDs to the left of the two digit display indicate the
mode of operation – Manual or T-Stat. The stove has
to be in normal operation to be switched from Manual
to T-Stat mode.
• Manual mode operates according to the 5 set levels of
feed on the bar graph from heat range “1” to heat range
“5”.
T-Stat mode works as follows:
• The stove has a built in Thermostat into the controls of
the appliance. The temperature sensor for the T-Stat
is located on the back of the stove behind the display
board.
• Once the stove has gone into run mode the stove can be
switch into T-Stat mode.
• The Up and Down Level / Temp Arrow buttons are used
to change the desired set-point temperature. Once the
desired temperature is reached the two digit display
will flash for four seconds and reset to the actual room
temperature.
• Once the stove reaches within 3°F of the desired
temperature set point, it returns to the heat range that
the stove was set on before it was switched to T-Stat
mode (if the stove was running on heat range “5” when
switched to T-stat mode when it gets within 3°F of the
set point it will return to heat range “5”).
• Once the stove reaches the desired set-point, the stove
will drop to heat range “1”.
• When room temperature drops below desired set-point
the stove will ramp back up until it reaches the desired
temperature.
HOW TO ADJUST THE FUEL ADJUSTER
It is a common occurrence in the pellet industry for the
average pellet size to vary. Due to the varying sizes of
pellets, this appliance is equipped with a fuel adjuster to
adjust the amount of fuel allowed to pass into the auger
assembly. The fuel adjuster is located inside the hopper.
Note: The factory default setting for this is full open. To
decrease the flow of pellets, move the fuel adjuster down.
OPERATION INSTRUCTIONS
NEVER OPERATE THIS PRODUCT WHILE UNATTENDED

© 2021 United States Stove Company
11
1. Turn o and unplug the appliance.
2. Loosen the two wing-nuts.
3. Adjust up to increase, or down to reduce the fuel
usage based on the size of the pellets.
4. Tighten the two wing-nuts.
WARNING:
• DO NOT USE CHEMICALS OR FLUIDS TO START
THE FIRE - NEVER USE GASOLINE, GASOLINE-
TYPE LANTERN FUEL, KEROSENE, CHARCOAL
LIGHTERFLUID,OR SIMILAR LIQUIDS TOSTART
OR “FRESHEN UP” A FIRE IN THIS STOVE. KEEP
ALL SUCH LIQUIDS WELL AWAY FROM THE
STOVE WHILE IT IS IN USE.
• HOT WHILE IN OPERATION. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT
MAY CAUSE SKIN BURNS.
This heater is designed to burn only PFI Premium grade
pellets. DO NOT BURN:
1. Garbage;
2. Lawn clippings or yard waste;
3. Materials containing rubber, including tires;
4. Materials containing plastic;
5. Waste petroleum products, paints or paint thinners,
or asphalt products;
6. Materials containing asbestos;
7. Construction or demolition debris;
8. Railroad ties or pressure-treated wood;
9. Manure or animal remains;
10. Salt water driftwood or other previously salt water
saturated materials;
11. Unseasoned wood; or
12. Paperproducts,cardboard,plywood,orparticleboard.
The prohibition against burning these materials does
not prohibit the use of fire starters made from paper,
cardboard, saw dust, wax and similar substances
for the purpose of starting a fire in an aected wood
heater.
Burning these materials may result in release of toxic
fumes or render the heater ineective and cause smoke.
PROPER FUEL
ATTENTION:
THIS APPLIANCE IS DESIGNED FOR THE USE OF
PELLETIZED FUEL THAT MEET OR EXCEED THE
STANDARD SET BY THE PELLET FUEL INSTITUTE
(PFI).
Your pellet stove is designed to burn premium hardwood
pellets that comply with the Pellet Fuels Institute (PFI)
standard (minimum of 40 lbs density per cubic ft, 1/4” to
5/16” diameter, length no greater than 1.5”, not less than
8,200 BTU/lb, moisture under 8% by weight, ash under
1% by weight, and salt under 300 parts per million).
Pellets that are soft, contain excessive amounts of loose
sawdust, have been, or are wet, will result in reduced
performance. Store your pellets in a dry place. DO NOT
store the fuel within the installation clearances of the
unit or within the space required for refuelling and ash
removal. Doing so could result in a house fire. Do not over
fire or use volatile fuels or combustibles, doing so may
cause a personal and property damage hazards.
THIS STOVE IS APPROVED FOR BURNING PELLETIZED
WOOD FUEL ONLY ! Factory-approved pellets are those
1/4” or 5/16” in diameter and not over 1” long. Longer or
thicker pellets sometimes bridge the auger flights, which
prevents proper pellet feed. Burning wood in forms other
than pellets is not permitted. It will violate the building
codes for which the stove has been approved and will
void all warranties. The design incorporates automatic
feed of the pellet fuel into the fire at a carefully prescribed
rate. Any additional fuel introduced by hand will not
increase heat output but may seriously impair the stoves
performance by generating considerable smoke. Do
not burn wet pellets. The stove’s performance depends
heavily on the quality of your pellet fuel. Avoid pellet
brands that display these characteristics:
• Excess Fines – “Fines” is a term describing crushed
pellets or loose material that looks like sawdust or sand.
Pellets can be screened before being placed in hopper
to remove most fines.
OPERATION INSTRUCTIONS

12
© 2021 United States Stove Company
• Binders – Some pellets are produced with materials to
hold the together, or “bind” them.
• High ash content – Poor quality pellets will often create
smoke and dirty glass. They will create a need for more
frequent maintenance. You will have to empty the burn
pot plus vacuum the entire system more often. Poor
quality pellets could damage the auger. We cannot
accept responsibility for damage due to poor quality
pellet.
CAUTION:
• KEEP FOREIGN OBJECTS OUT OF THE HOPPER.
• THE MOVING PARTS OF THIS STOVE ARE
PROPELLED BY HIGH TORQUE ELECTRIC
MOTORS. KEEP ALL BODY PARTS AWAY FROM
THE AUGER WHILE THE STOVE IS PLUGGED
INTO AN ELECTRICAL OUTLET. THESE MOVING
PARTS MAY BEGIN TO MOVE AT ANY TIME
WHILE THE STOVE IS PLUGGED IN.
PRESTARTUP CHECK
Remove burn pot, making sure it is clean and none of the
air holes are plugged. Clean the firebox, and then reinstall
burn pot. Clean door glass if necessary (a dry cloth or
paper towel is usually sucient). Never use abrasive
cleaners on the glass or door. Check fuel in the hopper,
and refill if necessary.
BUILDING A FIRE
Never use a grate or other means of supporting the fuel.
Use only the burn pot supplied with this heater. Hopper
lid must be closed in order for the unit to feed pellets.
During the start-up period:
• Make sure the burn pot is free of pellets.
• DO NOT open the viewing door.
• DO NOT add pellets to the burn pot by hand.
NOTE: During the first few fires, your stove will emit an
odor as the high-temperature paint cures or becomes
seasoned to the metal. Maintaining smaller fires will
minimize this. Avoid placing items on the stovetop during
this period because the paint could be aected. Attempts
to achieve heat output rates that exceed heater design
specifications can result in permanent damage to the
heater.
AUTOMATIC IGNITOR
Fill hopper and clean burn pot.
1. Press “On/O” button. Make sure green light comes
on.
2. Adjust feed rate to desired setting by pressing “Heat
Level Advance” button.
If fire doesn’t start in 12 minutes, press “On/O”, wait
a few minutes, clear the burn pot, and start procedure
again.
DAMPER CONTROL
The damper control lever is located on the back of the
stove on the lower left side. The default setting for the
damper control should be full open. The damper adjusts
the combustion air. This control is necessary due to the
varied burn characteristics of individual installations,
dierent pellet brands and pellet feed rates. It allows you
to improve the eciency of your stove. Providing correct
combustion air will reduce the frequency of cleaning your
glassdoorandpreventthe rapidbuildup ofcreosoteinside
your stove and chimney. You should adjust the damper
based on the fire’s appearance. A low, reddish, dirty fire
can be improved by turning the damper slightly to the
right. A “blow torch” fire can be improved by turning the
dampener to the left a little bit.
OPERATION INSTRUCTIONS

© 2021 United States Stove Company
13
OPENING DOOR
CAUTION:
• DO NOT OPERATE YOUR STOVE WITH THE
VIEWING DOOR OPEN. THE AUGER WILL NOT
FEEDPELLETSUNDERTHESECIRCUMSTANCES
AND A SAFETY CONCERN MAY ARISE FROM
SPARKS OR FUMES ENTERING THE ROOM.
• THEFEEDDOORMUSTBECLOSEDANDSEALED
DURING OPERATION.
If the door is opened while the stove is in operation it
must be closed within 30 seconds or the stove will shut
down. If the stove shuts down push the “On/O” button
to re-start your stove. The stove will have to fully shut
down and turn o before you will be able to restart the
stove.
ROOM AIR FAN
When starting your stove the Room Air Fan will not
come on until the stove’s heat exchanger warms up. This
usually takes about 10 minutes from start-up.
IF STOVE RUNS OUT OF PELLETS
The fire goes out and the auger motor and blowers will
run until the stove cools. This will take 30 minutes or
longer depending on the heat remaining in the appliance.
After the stove components stop running all lights on
the display will go out and the two digit display will begin
flashing “E3”
REFUELLING
CAUTION:
• THE HOPPER AND STOVE TOP WILL BE HOT
DURING OPERATION; THEREFORE, YOU
SHOULD ALWAYS USE SOME TYPE OF HAND
PROTECTION WHEN REFUELING YOUR STOVE.
• DO NOT TOUCH THE HOT SURFACES OF THE
STOVE. EDUCATE ALL CHILDREN ON THE
DANGERS OF A HIGH-TEMPERATURE STOVE.
YOUNG CHILDREN SHOULD BE SUPERVISED
WHEN THEY ARE IN THE SAME ROOM AS THE
STOVE.
• NEVER PLACE YOUR HAND NEAR THE AUGER
WHILE THE STOVE IS IN OPERATION.
• WE RECOMMEND THAT YOU NOT LET THE
HOPPER DROP BELOW 1/4 FULL.
WARNING:
• KEEP HOPPER LID CLOSED AT ALL TIMES
EXCEPT WHEN REFILLING.
• DO NOT OVERFILL HOPPER.
TAMPER WARNING
This wood heater has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
wood heater in a manner inconsistent with operating
instructions in this manual.
SHUTDOWN PROCEDURE
WARNING:
NEVER SHUT DOWN THIS UNIT BY UNPLUGGING
IT FROM THE POWER SOURCE.
Turningyourstoveoisamatterofpressingthe“POWER”
button on the display board. The green light will turn back
to red when the “POWER” button is pushed. The auger
motor will stop, and the blowers will continue to operate
until the internal firebox temperatures have fallen to a
preset level.
1. Your stove is equipped with a high temperature
thermodisc. This unit has a manual reset thermodisc.
This safety switch has two functions.
A. To recognize an overheat situation in the stove and
shut down the fuel feed or auger system.
B. In case of a malfunctioning convection blower, the
high-temperature thermodisc will automatically
shut down the auger, preventing the stove from
overheating.
NOTE: On some units, once tripped, like a circuit breaker,
the reset button will have to be pushed before restarting
your stove. On other units the thermodisc has no reset
button and will reset itself once the stove has cooled.
The manufacturer recommends that you call customer
service if this occurs as this may indicate a more serious
problem. A service call may be required.
2. If the combustion blower fails, an air pressure switch
will automatically shut down the auger.
NOTE: Opening the stove door for more than 30 seconds
during operation will cause enough pressure change to
activate theair switch,shuttingthefuel feedo.The stove
will shut down and show “E2” on the two digit display.
The stove has to fully shut down before restarting.
OPERATION INSTRUCTIONS

14
© 2021 United States Stove Company
OPTIMAL OPERATION
This pellet stove has been certified by the US EPA to
meet strict 2020 guidelines. To Insure this unit produces
the optimal minimal emissions, it is critical to follow the
following guidelines.To achieve a “high burn” your stove
should be set on setting 5 with the damper fully open.
To achieve a “medium burn” your stove should be set
on setting 1 with the damper fully closed.To achieve a
“low burn” your stove should be set on setting 1 with the
damper open.Settings 2,3 & 4 will give you a higher heat
output above medium and the damper should be open
for these settings. If the door is opened while the stove
is in operation it must be closed within 30 seconds or
the stove will shut down. If the stove shuts down push
the “On/O” button to re-start your stove. The stove will
have to fully shut down and turn o before you will be
able to restart the stove
INTERIOR CHAMBERS
• Burn Pot - Periodically remove and clean the burn pot
and the area inside the burn pot housing. In particular,
it is advisable to clean out the holes in the burn pot to
remove any build up that may prevent air from moving
through the burn pot freely.
• Heat Exchanger - There is a clean out plate on both
sides of the heat exchanger that need to be removed to
clean fly ash out of the heat exchanger. The cleanouts
are located inside the cabinet doors, on the lower
front corners of the heat exchanger. To access these
clean outs, you must remove both side panels. The
clean outs are secured to the firebox with (2) 5/16”
screws. Remove the clean outs and vacuum out any
accumulated ash. This should be done at least once per
month or more frequently if large amounts of ash are
noticed while cleaning or if the stove does not seem to
be burning properly.
If a vacuum is used to clean your stove, we suggest
using the AV15E AshVac vacuum. The AV15E AshVac is
designed for ash removal. Some regular vacuum cleaner
(i.e. shop vacs) may leak ash into the room.
DO NOT VACUUM HOT ASH.
WARNING:
FAILURETOPROPERLYMAINTENANCETHECLEAN
OUTS WILL RESULT IN POOR PERFORMANCE OF
THIS STOVE.
Clean-Out
Plate
Clean-Out
Plate
OPERATION INSTRUCTIONS

© 2021 United States Stove Company
15
MAINTENANCE
CAUTION:
• FAILURE TO CLEAN AND MAINTAIN THIS
UNIT AS INDICATED CAN RESULT IN POOR
PERFORMANCE, SAFETY HAZARDS, FIRE, AND
EVEN DEATH.
• NEVER PERFORM ANY INSPECTIONS,
CLEANING, OR MAINTENANCE ON A HOT
STOVE.
• DISCONNECT THE POWER CORD BEFORE
PERFORMING ANY MAINTENANCE! NOTE:
TURNING THE ON/OFF SWITCH TO ”OFF”
DOES NOT DISCONNECT ALL POWER TO THE
ELECTRICAL COMPONENTS OF THE STOVE.
• DONOTOPERATE STOVEWITHBROKENGLASS,
LEAKAGE OF FLUE GAS MAY RESULT.
CREOSOTE FORMATION, INSPECTION, &
REMOVAL
CAUTION:
THE EXHAUST SYSTEM SHOULD BE CHECKED
MONTHLY DURING THE BURNING SEASON FOR
ANY BUILD-UP OF SOOT OR CREOSOTE.
When any wood is burned slowly, it produces tar and
other organic vapors, which combine with expelled
moisture to form creosote. The creosote vapors condense
in the relatively cool chimney flue or a newly started
fire or from a slow-burning fire. As a result, creosote
residue accumulates on the flue lining. When ignited, this
creosote makes an extremely hot fire, which may damage
the chimney or even destroy the house. Despite their high
eciency, pellet stoves can accumulate creosote under
certain conditions. The chimney connector and chimney
should be inspected by a qualified person annually or per
ton of pellets to determine if a creosote or fly ash build-
up has occurred. If creosote has accumulated, it should
be removed to reduce the risk of a chimney fire. Inspect
the system at the stove connection and at the chimney
top. Cooler surfaces tend to build creosote deposits
quicker, so it is important to check the chimney from
the top as well as from the bottom. The creosote should
be removed with a brush specifically designed for the
type of chimney in use. A qualified chimney sweep can
perform this service. It is also recommended that before
each heating season the entire system be professionally
inspected, cleaned and, if necessary, repaired. To clean
the chimney, disconnect the vent from the stove.
FLY ASH
This accumulates in the horizontal portion of an exhaust
run. Though non-combustible, it may impede the normal
exhaust flow. It should therefore be periodically removed.
ASH REMOVAL & DISPOSAL
CAUTION:
ALLOWTHESTOVETOCOOLBEFOREPERFORMING
ANY MAINTENANCE OR CLEANING. ASHES
MUST BE DISPOSED IN A METAL CONTAINER
WITH A TIGHT FITTING LID. THE CLOSED
CONTAINER OF ASHES SHOULD BE PLACED ON
A NON-COMBUSTIBLE SURFACE OR ON THE
GROUND, WELL AWAY FROM ALL COMBUSTIBLE
MATERIALS, PENDING FINAL DISPOSAL.
Remove the ashes periodically to avoid unnecessary ash
build up. Remove ashes when unit has cooled. Ashes
should be placed in a metal container with a tight fitting
lid. The closed container of ashes should be placed on a
noncombustible floor or on the ground, well away from
all combustible materials, pending final disposal. If
the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the closed
container until all embers have been thoroughly cooled.
The container shall not be used for other trash or waste
disposal. If combined with combustible substances,
ashes and embers may ignite. Ash removal is as follows:
1. Let the fire burn out and allow the unit to cool to room
temperature.
2. Make sure the pellet stove is at room temperature
before touching. Open the door, remove the burn pot
and empty it into a metal container.
3. Vacuum ashes from the firebox. BE SURE THAT
ASHES ARE COOL TO THE TOUCH BEFORE
VACUUMING. Some vacuum cleaners may leak ash
into the room. Your vacuum cleaner should have a
special filter or bag to eliminate leakage.
4. Reinstall the burn pot.
SMOKE & CO MONITORS
Burning wood naturally produces smoke and carbon
monoxide(CO) emissions. CO is a poisonous gas when
exposed to elevated concentrations for extended
periods of time. While the modern combustion systems
in heaters drastically reduce the amount of CO emitted
out the chimney, exposure to the gases in closed or
NEVER OPERATE THIS PRODUCT WHILE UNATTENDED

16
© 2021 United States Stove Company
confined areas can be dangerous. Make sure you stove
gaskets and chimney joints are in good working order
and sealing properly to ensure unintended exposure. It is
recommended that you use both smoke and CO monitors
in areas having the potential to generate CO.
CHECK & CLEAN THE HOPPER
Check the hopper periodically to determine if there is any
sawdust (fines) that is building up in the feed system or
pellets that are sticking to the hopper surface. Clean as
needed.
DOOR & GLASS GASKETS
Inspect the main door and glass window gaskets
periodically. The main door may need to be removed to
have frayed, broken, or compacted gaskets replaced
by your authorized dealer. This unit’s door uses a 5/8”
diameter rope gasket.
BLOWER MOTORS
Clean the air holes on the motors of both the exhaust
and distribution blowers annually. Remove the exhaust
blower from the exhaust duct and clean out the internal
fan blades as part of your fall start-up. If you have indoor
pets your power motors should be inspected monthly to
make sure they are free of animal hair build up. Animal
hair build up in blowers can result in poor performance or
unforeseen safety hazards.
PAINTED SURFACES
Painted surfaces may be wiped down with a damp cloth.
If scratches appear, or you wish to renew your paint,
contact your authorized dealer to obtain a can of suitable
high-temperature paint.
GLASS
We recommend using a high quality glass cleaner. Should
a buildup of creosote or carbon accumulate, you may wish
to use 000 steel wool and water to clean the glass. DO
NOT use abrasive cleaners. DO NOT perform the cleaning
while the glass is HOT. Do not attempt to operate the unit
with broken glass. Replacement glass may be purchased
from your U.S. Stove dealer. If glass is broken, follow
these removal procedures:
1. Remove the four (4) screws and glass retainers.
2. While wearing leather gloves (or any other gloves
suitable for handling broken glass), carefully remove
anyloose pieces ofglassfrom the doorframe.Dispose
of all broken glass properly. ONLY high temperature
ceramic glass of the correct size and thickness may
be used. DO NOT substitute alternative materials for
the glass. Contact your authorized dealer to obtain
this glass.
3. Re-install the new glass by re-attaching the retainers
and screws, be careful not to over tighten the screws
for this could damage the glass.
DO NOT abuse the door glass by striking, slamming, or
similar trauma. Do not operate the stove with the glass
removed, cracked, or broken.
FALL START UP
Prior to starting the first fire of the heating season,
check the outside area around the exhaust and air intake
systems for obstructions. Clean and remove any fly ash
from the exhaust venting system. Clean any screens on
the exhaust system and on the outside air intake pipe.
Turn all of the controls on and make sure that they are
working properly. This is also a good time to give the
entire stove a good cleaning throughout.
SPRING SHUTDOWN
After the last burn in the spring, remove any remaining
pellets from the hopper and the auger feed system. Scoop
out the pellets and then run the auger until the hopper
is empty and pellets stop flowing (this can be done by
pressing the “ON” button with the viewing door open).
Vacuum out the hopper. Thoroughly clean the burn pot,
and firebox. It may be desirable to spray the inside of the
cleaned hopper with an aerosol silicone spray if your stove
is in a high humidity area. The exhaust system should be
thoroughly cleaned.
MAINTENANCE

© 2021 United States Stove Company
17
MAINTENANCE SCHEDULE
Use the following as a guide under average use conditions.
Gaskets around door and door glass should be inspected
and repaired or replaced when necessary.
Daily Weekly Monthly or
as needed
Burn Pot Stirred Empty
Combustion
Chamber Brushed
Ashes Check Empty
Interior Chambers Vacuumed
Combustion
Blower Blades
Vacuumed
/ Brushed
Convection Blower
Impeller
Vacuumed
/ Brushed
Vent System Cleaned
Gaskets Inspected
Glass Wiped Cleaned
Hopper (end of
season)
Empty &
Vacuumed
For Parts Assistance Call: 800-750-2723 Ext 5051 or Email: [e-mail]
The information in this owner’s manual is specific to your unit. When ordering replacement parts the information
in this manual will help to ensure the correct items are ordered. Before contacting customer service write down the
model number and the serial number of this unit. That information can be found on the certification label attached
to the back of the unit. Other information that may be needed would be the part number and part description of the
item(s) in question. Part numbers and descriptions can be found in the “Repair Parts” section of this manual. Once
this information has been gathered you can contact customer service by phone [phone] Ext 5051 or Email
[e-mail].
Model Information
Model Number
Serial Number
HOW TO ORDER REPAIR PARTS
MAINTENANCE

18
© 2021 United States Stove Company
When your stove acts out of the ordinary, the first reaction is to call for help. This guide may save time and money by
enabling you to solve simple problems yourself. Problems encountered are often the result of only five factors: 1) poor
fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually
solve those problems related to 1 and 2. Customer service can solve problems relating to 3, 4 and 5. Refer to diagrams
on page 25 to help locate indicated parts. For the sake of troubleshooting and using this guide to assist you, you should
look at your heat level setting to see which light is flashing.
• Disconnect the power cord before performing any maintenance! NOTE: Turning the ON/OFF Switch to ”OFF” does
not disconnect all power to the electrical components of the stove.
• Never try to repair or replace any part of the stove unless instructions for doing so are given in this manual. All other
work should be done by a trained technician.
Display is Flashing “E1”
Possible Causes Possible Remedies: (Unplug stove first when possible)
The stove is consuming too much fuel
Adjust the fuel adjuster slide (see the “How To Adjust The Fuel
Adjuster” section of this manual). Close the slide about 1/4” after
your stove cools down. Restart your stove. If your display shows
E1 again, close the slide another 1/4” and restart.
The convection blower is overheating and
tripping the internal temperature shuto.
Clean any dust o of the windings and fan blade. If oiling the
blower does not help, the blower may be bad.
The stove is being left on the highest setting for
extended periods of time.
If operating the heater on the highest heat setting, the room
temperature could increase enough and lead to potential
overheating situations. If this happens try operating at a lower
heat setting.
Fuel other than wood pellets is being burned in
the stove.
This pellet stove is designed and tested to use wood pellets.
Check for signs of fuel other than wood pellets. No other types
of fuel have been approved for this pellet stove. If there are signs
of other types of fuel being used, stop using them immediately.
Power surge or brown out situation.
A power surge, spike, or voltage drop could cause the high limit
switch to trip. Check to see if a surge protector is being used on
the stove. If not, recommend one to the customer.
High Limit Switch is malfunctioning. If the other items check out OK, replace the high limit switch.
ATTENTION: This wood heater needs periodic inspection and repair for proper operation. It is against federal
regulations to operate this wood heater in a manner inconsistent with operating instructions in this manual.
TROUBLESHOOTING GUIDE

© 2021 United States Stove Company
19
Display is Flashing “E2”
Possible Causes Possible Remedies: (Unplug stove first when possible)
Airflow switch hose or stove attachment pipes
for hose are blocked.
Unhook air hose from the air switch and blow through it. If air
flows freely, the hose and tube are fine. If air will not flow throw
the hose, use a wire coat hanger to clear the blockage.
The air inlet, burnpot, interior combustion air
chambers, combustion blower, or exhaust pipe
are blocked with ash or foreign material.
Follow all cleaning procedures in the maintenance section of the
owner’s manual.
The firebox is not properly sealed. Make sure the door is closed and that the gasket is in good shape.
Vent pipe is incorrectly installed. Check to make sure vent pipe installation meets criteria in
owner’s manual.
The airflow switch wire connections are bad. Check the connectors that attach the gray wires to the air switch.
Combustion blower failure.
With the stove on, check to see if the combustion blower is
running. If it is not, you will need to check for power going to the
combustion blower. It should be a full current. If there is power,
the blower is bad. If there is not, make sure the control board is
sending power to the air switch.
Control board not sending power to combustion
blower.
If there is no current going to the combustion blower, check all
wire connections. If all wires are properly connected, you have a
bad control board.
Control board not sending power to air switch. There should be a 5-volt current (approximately) going to the air
switch after the stove has been on for 30 seconds.
Air switch has failed.
To test the air switch, you will need to disconnect the air hose
from the body of the stove. With the other end still attached
to the air switch, very gently suck on the loose end of the hose
(you may want to remove the hose entirely o the stove and the
air switch first and make sure it is clear). If you hear a click, the
air switch is working. BE CAREFUL TOO MUCH VACUUM CAN
DAMAGE THE AIR SWITCH.
TROUBLESHOOTING GUIDE

20
© 2021 United States Stove Company
Display is Flashing “E3”
Possible Causes Possible Remedies: (Unplug stove first when possible)
The hopper is out of pellets Refill the hopper.
The air dampener is too far open for a low feed
setting
If on the low setting, you may need to close the dampener all the
way.
The burnpot holes are blocked. Remove the burnpot and thoroughly clean it.
The air inlet, the interior chambers, or exhaust
system has a partial blockage.
Follow all cleaning procedures in the maintenance section of the
owner's manual
The hopper safety switch has failed or hopper is
open.
When operating the unit, be sure the hopper lid is closed so that
the hopper safety switch will activate. Check the wires leading
from the hopper safety switch to the control panel and auger
motor for secure connections. Use a continuity tester to test the
hopper safety switch; replace if necessary.
The auger shaft is jammed.
"Start by emptying the hopper. Then remove the auger motor by
removing the auger pin, then remove the two bolts that hold the
auger bracket to the auger tube. The auger bracket will now be
able to be removed form the auger tube. Remove the two bolts
on the side of the auger tube to remove the lower bearing of the
auger. Pull the auger out of the tube to free the jam.
The auger motor has failed.
Remove the auger motor from the auger shaft and try to run the
unit. If the motor will turn the shaft is jammed on something. If
the motor will not turn, the motor is bad.
The Proof of Fire (POF) thermodisc has
malfunctioned.
Temporarily bypass the POF thermodisc by disconnecting the
two wires and connecting them with a short piece of wire. Then
plug the stove back up. If the stove comes on and works, you need
to replace the POF thermodisc. This is for testing only. DO NOT
LEAVE THE THERMODISC BYPASSED. Your blowers will never
shut o and if the fire went out the auger will continue to feed
pellets until the hopper is empty if you leave the POF thermodisc
bypassed.
The control board is not sending power to the POF
thermodisc or other auger system components.
There should be a 5-volt (approximately) current going to the
POF thermodisc after the stove has been on for 10 minutes.
TROUBLESHOOTING GUIDE