Unitron Passport Moxi User manual

Passport™
BTE Guide
Moxi™/ Moda™II

Table of Contents
Your Passport™ Hearing Instruments ............................1
Overview of your Passport™ Hearing Instrument .........2
Features of your Passport™ Hearing Instrument ..........4
Putting your Hearing Instruments on your Ears .............5
Turning your Hearing Instruments On and Off ..............6
Battery Information.........................................................7
Operating Instructions....................................................9
Caring for your Hearing Instruments.............................13
Cleaning your Hearing Instruments ..............................14
Signature Features of your Passport™ Hearing
Instruments ................................................................17
Assistive Listening Devices ...........................................18
Warnings .......................................................................19
Troubleshooting Guide .................................................23
Warning to Hearing Instrument Dispensers ................26

Your Passport™ Hearing Instruments
Hearing Healthcare Professional: _______________________
___________________________________________________
Telephone: _________________________________________
Model:_____________________________________________
Serial Number: ______________________________________
Replacement Batteries: Size 312
Warranty: __________________________________________
Program 1 is the Automatic Program
Program 2 is the manual program for: ___________________
Program 3 is the manual program for: ___________________
Program 4 is the manual program for: ___________________
Date of Purchase: ____________________________________
1

Overview of your Passport™ Hearing
Instrument
The diagrams below identify some of the components
on your hearing instruments. Have your hearing
healthcare professional place a check beside the
diagram that best describes your hearing instrument
style and attachment.
2
Moda II with earmold
Moda II with slim tube and dome
1
2
3
7
8
1
2
35
4
6
Moda II Legend
1 Microphone and
Microphone Shield
2 Program Button or
Volume Control
(depending on your
customized fitting)
3 Battery Door/
On & Off Switch
4 Tube
5 Dome
6 Retention Piece
7 Earhook
8 Earmold
Moda™ II Attac ment Style (check one)

3
Moxi Legend
1 Microphone and
Microphone Shield
2 Program Button or
Volume Control
(depending on your
customized fitting)
3 Battery Door/
On & Off Switch
4 Tube
5 Speaker
6 Shell
7 Dome
Moxi with Shell
Moxi with Dome
1
2
35
4
6
1
2
3
5
4
7
Moxi™ Attac ment Style (check one)
My earing instrument as (check all that apply)
Program Button
Push Button Volume Control
Optional Accessories (check all that apply)
Smart Control
See Sma t Cont ol Use Guide fo mo e info mation.

4
Features of your Passport™ Hearing
Instrument
Passport premium hearing instruments come
equipped with the following features:
• Automatic listening program
• 3 additional manual programs
• Ability to adjust your personal comfort and clarity
settings via smartFocus on Smart Control
It may take some time for you to fully adjust to your
new hearing instruments. In the beginning, do not feel
as though you need to wear them for longer than is
comfortable. Depending on your previous experience
with hearing instruments can increase wearing time
gradually until you have fully adjusted to them.
Eventually, you should wear your passport hearing
instruments all day every day.
Please consult your hearing healthcare professional
regarding any adjustments you may require to ensure
that you are happy with your hearing instrument. For
instance, pitch and loudness of the beeps can be
adjusted or turned off entirely. Also note that this is a
general guide and your hearing healthcare
professional may have enabled or disengaged certain
features depending on your requirements.

5
Putting your Hearing Instruments on
your Ears
Your Passport hearing instruments may be color-coded
red for your right ear and blue for your left ear. This
color indicator is located inside the battery door with a
small colored dot.
Passport wit Domes
1. Hold the tube where it
attaches to the dome and
gently push the dome
into your ear canal. The
tube should lie flush against your head and not
stick out.
2. Place Passport over the top of your ear.
3. Place the retention piece in your ear so it rests at
the bottom of the opening of your ear canal.
Passport wit Earmolds/S ells
1. Carefully insert the
earmold/shell into
your ear. The
earmold/shell
should fit into your ear snugly and comfortably. The
tube should lie flush against your heard and not
stick out.
2. Place Passport over the top of your ear.

Turning your Hearing Instruments On
and Off
Your hearing instruments have a three-position battery
door that acts as an off/on switch and that allows
access to the battery compartment.
ON:
To turn the hearing instruments on, close the battery door
fully. Note: It may take 5 seconds befo e the hea ing
device tu ns on. You hea ing healthca e p ovide can
additionally inc ease the sta t up delay if equi ed.
OFF:
To turn the hearing instrument off, partially open the
battery door. This position also allows excess moisture
to vent away from the battery compartment.
on off open
Note: When tu ning you hea ing inst ument on
and off while it is on the ea , g asp the top and
bottom of the inst ument with you index finge
and thumb. Use the index finge of you opposite
hand to open and close the batte y doo .
6

Battery Information
To replace the hearing instrument battery, fully open
the battery door for access to the battery
compartment.
Low Battery Warning
When you hear two long beeps, your hearing
instruments are warning you that their batteries are
low. You will hear the warning approximately every 30
minutes until you change the batteries or the batteries
die. After the first warning, you may experience some
reduction in sound quality. This is normal and can be
remedied by inserting fresh batteries in the hearing
instruments.
Replacing t e Battery
1. Gently swing out the
battery door with your
fingernail, or grasp the top
and bottom of the
instrument with your index
finger and thumb. You can
use your index finger to
open and close the battery
door if this is easier.
2. Grasp the battery with your
thumb and index finger and remove.
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Plus (+)
Signs

3. Insert the new battery into the battery
compartment with the plus (+) sign on the battery
facing the same way as the plus (+) sign on the
edge of the battery door. This will ensure that the
battery door closes properly.
Note: If the batte y is inse ted inco ectly, the doo
will not close.
4. Close the battery door.
Caring for Batteries
• Always discard batteries in a safe and
environmentally friendly way.
• To prolong battery life, remember to turn your
hearing devices off when not in use.
• Remove the batteries and keep the battery door
open while hearing devices are not in use. This will
allow internal moisture to evaporate.
8

Operating Instructions
Pus Button
Your hearing instrument is equipped with a push
button, built into the back of the battery door,
which has been set for switching between
programs or adjusting your volume. Note that your
push button may be disabled by your hearing
healthcare professional and, therefore, could be
inactive.
Program Button
If you have an active push button program control,
each time you push the button, you will move to a new
program.
Your hearing instruments beep to indicate which
program you are in (i.e. one beep for program 1, two
beeps for program 2, etc.)
Volume Control
If your push button has been configured as a volume
control, you can adjust the volume level by pushing
the button.
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Program 1 (e.g. Automatic Program) 1 beep
Program 2 (e.g. Group/Party Noise) 2 beeps
Program 3 (e.g. Easy-t/Telephone) 3 beeps
Program 4 (e.g. Music) 4 beeps

Your Passport hearing instruments will learn your
volume control adjustments while the hearing
instruments are set to the automatic program, if this
feature has been enabled by your hearing healthcare
professional. Over time, the hearing instruments will
adjust the default volume settings in the automatic
program to the levels that you typically use.
Your hearing healthcare professional can help you
identify your different push button volume control
settings.
Your Passport hearing instruments may also come
with an optional remote control which allows you to
switch between different listening programs, and
adjust your smartFocus. Please refer to your Smart
Control User Guide for more information.
Using t e Telep one
As telephones don’t all work the same, you may
experience different results from different phones. You
can use many phones by simply holding the receiver to
your ear, without the need to change to a dedicated
telephone program on your hearing instrument.
Volume Setting Bee s
Ideal volume level 1 beep
Increased loudness 1 beep + 1 high-pitched beep
Decreased loudness 1 beep + 1 low-pitched beep
10

Remember to move the handset slightly up or back to
find the position that sounds best to you.
Depending on the phone type you use, your hearing
healthcare professional might have selected a
dedicated phone program on your hearing instruments
For Pass ort Moxi only: Your hearing instrument may
have an automatic telephone program (easy-t feature),
which automatically switches you to a dedicated
telephone program when your hearing instrument is
close to a telephone receiver. When the receiver is
moved away from the hearing instrument it will
automatically return to the previous listening program.
If the hearing instrument does not switch to the
telephone program automatically when the telephone
receiver is placed in proximity, the magnet for easy-t
hearing instruments should be attached to the
telephone receiver. The magnet is designed to
strengthen the magnetic field at the ear piece of
hearing instrument compatible telephones.
Consult your hearing healthcare professional if you
experience difficulties using your hearing instruments
on the phone.
To affix the o tional easy-t magnet:
1. Clean the telephone receiver.
2. Hold the magnet near the “listening end” of your
telephone receiver and release it (Figure 1). The
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magnet will flip to the appropriate side and seek
the optimal position on the telephone receiver.
3. Place the double-sided tape in this optimal position
on the telephone receiver (Figure 2) and attach the
magnet to the tape (Figure 3).
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Figure 1 Figure 2 Figure 3

Caring for your Hearing Instruments
• Open the battery door when not in use.
• Always remove your hearing instruments when
using hair care products. The hearing instruments
can become clogged and cease to function properly.
• Do not wear your hearing devices in the bath or
shower or immerse them in water.
• If your hearing instruments do become wet, do not
attempt to dry them in an oven or microwave. Do
not adjust any controls. Open the battery doors
immediately, and allow your hearing instruments to
dry naturally for 24 hours.
• Protect your hearing devices from excessive heat
(hair dryer, vehicle glove box or dashboard).
• Ensure you do not twist or squeeze the tube when
your hearing instruments are placed in their case.
• Regular use of a dehumidifier, such as a Dri-Aid kit,
can help prevent corrosion.
• Do not drop your hearing devices or knock them
against hard surfaces.
13

Cleaning your Hearing Instruments
Ear wax is natural and common. Ensuring your hearing
devices, earmolds and domes are free of ear wax is an
important step in your daily cleaning and maintenance
routine.
• Never use alcohol to clean your hearing devices,
earmolds or domes.
• Do not use sharp tools to dislodge ear wax. Sticking
household items into your hearing devices or
earmolds can seriously damage them.
Passport Hearing Instruments wit Earmolds
Earmolds send amplified sound
from the hearing devices into the
ears. They must fit into your ears
snugly and comfortably. If
amplified sound leaks out of your
ear, you may hear whistling.
Always ensure earmolds are clean and free of earwax.
Do not use alcohol to clean your earmolds. If the
earmolds become plugged, clear the opening with a
wax loop or pipe cleaner. If your physician prescribes
eardrops, clean any moisture that may get into the
earmolds or tubing to prevent plugging.
If the earmolds require further cleaning, disconnect
the plastic tube from the hook of the hearing devices.
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Wash only the earmolds in warm water with a mild
soap. Rinse them with cool water and allow them to
dry overnight. Make sure the earmold tubes are dry
before reconnecting them to each hook on your
hearing devices.
Passport Hearing Instruments wit Slim Tubes
and Domes
You should have the slim tubes and
domes replaced by your hearing
healthcare professional
approximately every three to six
months or when they become stiff,
brittle or discoloured. Clean the domes daily with a
damp cloth. You should also clean the slim tubes
periodically, with the cleaning pin provided, when you
begin to notice debris in and around the tubes.
1. Hold the slim tube in one hand and the hearing
instrument in the other hand.
2. Gently turn the hearing instrument until it detaches
from the slim tube.
3. Use a damp cloth to clean the outside of the slim
tube and dome.
4. Remove the dome from the slim tube before
cleaning the slim tube.
5. Using the black cleaning pin provided in the kit,
15

gently insert the cleaning pin where
the slim tube attaches to the hearing
instrument and push the pin all the
way through the tube.
Note: The slim tubes and domes should
neve be insed o subme ged in wate as
wate d ops may become lodged in the
tube, block sound o damage the elect ical
components of the hea ing inst ument.
6. Once the slim tube has been cleaned, reattach it by
gently turning the hearing instrument onto the slim
tube.
Passport Hearing Instruments wit S ells and
Domes
1. Clean the domes and shells on
the outside daily with a damp
cloth. Avoid getting any water in
and around the speaker units
and shells.
Note: The tubes, speake s, domes o shells should
neve be insed o subme ged in wate as wate d ops
may block sound o damage the elect ical
components of the hea ing inst ument.
2. If your shells require further cleaning, the speaker
waxguard may be plugged and require replacing.
See your hearing healthcare professional.
16

Signature Features of your Passport™
Hearing Instruments
SmartFocus™
If your Passport hearing instruments come with the
optional Smart Control remote, you may have access
to adjust the smartFocus control. It allows you to focus
on hearing speech or background noise in your
listening environment. This control provides an
additional fine tuning adjustment beyond a traditional
volume control. You can adjust your smartFocus
control to focus on speech (clarity) or soften the
background noise (comfort) using the dial on your
Smart Control.
As you adjust your smartFocus, your Passport hearing
instruments will learn your smartFocus clarity and
comfort settings while the hearing instruments are set
to the automatic program; if this feature has been
enabled by your hearing healthcare professional. Over
time, the hearing instruments will adjust the pre-
programmed smartFocus settings to your preferred
levels.
17

Assistive Listening Devices
Listening in Public Places
Passport’s telecoil option can also
help you listen in public places
equipped with telecoil compatible
assistive listening devices such as a
loop system. When you see this
symbol, it means that there is loop system installed;
this loop system is compatible with your hearing
instrument. Please contact your hearing healthcare
provider for more information on loop systems.
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