Unitron Quantum2 HP User manual

Quantum2HP
behind-the-ear (BTE)
hearing aid guide

Thank you
Thank you for choosing Unitron hearing aids.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to everyone.
Because hearing matters.
Your hearing aids
Hearing healthcare professional: _______________
___________________________________________
Telephone: _________________________________
Model: ____________________________________
Serial number: ______________________________
Replacement batteries: Size 13
Warranty: __________________________________
Program 1 is for: ____________________________
Program 2 is for: ____________________________
Program 3 is for: ____________________________
Program 4 is for: ____________________________
Date of purchase: ___________________________

Quick reference
Changing batteries Low battery warning
2 beeps every
30 minutes
13
On/O
Plus
(+) signs
Lever
volume control; up=louder, down=soer
SmartFocus™ (comfort-clarity control);
up=clarity, down=comfort
Push button
switching programs
volume control;
right aid=louder, le aid=soer
SmartFocus  (comfort-clarity control);
right aid=clarity, le aid=comfort
Table of contents
Your hearing aids at a glance ..................................................... 2
Warnings .................................................................................... 4
Putting your hearing aids on your ears....................................... 8
Turning your hearing aids on and o ....................................... 10
Battery information................................................................... 11
Tips for wearing hearing aids for the rst time..........................15
Tinnitus masker ........................................................................17
Operating instructions............................................................. 20
Using the telephone................................................................. 29
Protecting your hearing aids .................................................... 32
Cleaning your hearing aids....................................................... 33
Signature features of your hearingaids ................................... 37
Assistive listening devices....................................................... 39
Troubleshooting guide ..............................................................41
Warning to hearing aid dispensers (tocomplywith the U.S.
Food and Drug Administration (FDA) regulations) .................. 46
Information and explanation of symbols................................. 49
Compliance information............................................................51
Patient feedback...................................................................... 53
Additional notes....................................................................... 54
On O Open

2 3
Your hearing aids at a glance
1 Earhook - your custom made earmold attaches to
your hearing aids using the earhook
2 Microphone - sound enters your hearing aids
through the microphones. Microphone shield -
protects microphones from dirt & debris
3 Push button - switches between listening programs
or changes the volume level or SmartFocus ,
depending on your customized tting
4 Lever - controls either the volume or SmartFocus ,
depending on your customized tting
5 Battery door (on & o) - close the door to turn on
your hearing aids, partly open the door to turn o
your hearing aids. Opening the door all the way
gives you access to change the battery
6 Tubing - part of the earmold that attaches it to
theearhook
7 Earmold - allows the sound to pass from the
hearing aids to the ear and holds the hearing aids
in place
8 Slim tube - sound travels down the slim tube to
theear canal
2
3
2
4
5
1
6
7
2
3
2
4
5
8
9
10
9 Dome - holds the slim tube in place in your ear
canal
10 Retention piece - helps prevent the dome and
slim tube from moving out of the ear canal

4 5
Warnings
Hearing aids should only be used as directed
by your physician or hearing healthcare
professional.
Hearing aids will not restore normal
hearing and will not prevent or improve a
hearing impairment resulting from organic
conditions.
Do not use your hearing aids in explosion
hazard areas.
Allergic reactions to hearing aids are unlikely.
However, if you experience itching, redness,
soreness, inflammation or a burning
sensation in or around your ears, inform your
hearing healthcare professional and contact
your physician.
In the unlikely case that any parts remain in
the ear canal aer the removal of the hearing
aid, contact a physician immediately.
Remove your hearing aids for CT and
MRI scans or for other electromagnetic
procedures.
Special care should be exercised in wearing
hearing aids when maximum sound
pressure levels exceed 132 decibels. There
may be a risk of impairing your remaining
hearing. Speak with your hearing healthcare
professional to ensure the maximum output
of your hearing aids is suitable for your
particular hearing loss.
Magnet warnings
Be sure the magnet is securely axed to the
telephone.
Keep loose magnets out of reach of children
and pets.
If the magnet falls into your ear, contact your
hearing healthcare professional.
If the magnet is swallowed, contact your
physician immediately.
The magnet may aect some medical
devices or electronic systems. Always keep
the magnet (or the telephone equipped with
the magnet) at least 30 cm (12”) away from
pacemakers, credit cards, floppy disks or
other magnetically sensitive devices.

6 7
Too high distortion during dialing or
phoning may mean that the phone handset
is stressed by the magnet. To avoid any
damage, please move the magnet to
another place on the telephone receiver.
Battery warnings
Never leave hearing aids or batteries where
small children and pets can reach them.
Never put hearing aids or batteries in
your mouth. If a hearing aid or battery is
swallowed, call a physician immediately.
Precautions
The use of hearing aids is only part of
hearing rehabilitation; auditory training and
lip reading instruction may be required as
well.
In most cases, infrequent use of hearing
aids does not provide full benet. Once you
have become accustomed to your hearing
aids, wear your hearing aids everyday all day.
Your hearing aids use the most modern
components to provide the best possible
sound quality in every listening situation.
However, communication devices such as
digital cell phones can create interference
(a buzzing sound) in hearing aids. If you
experience interference from a cell phone
being used close by, you can minimize this
interference in a number of ways. Switch
your hearing aids to another program, turn
your head in a dierent direction or locate
the cell phone and move away from it.
Note to hearing healthcare professional
Domes should never be tted on patients
with perforated eardrums, exposed middle
ear cavities, or surgically altered ear
canals. In the case of such a condition, we
recommend to use a customized ear mold.
Labeling
The serial number and year of manufacture are
located inside the battery door.

8 9
3. Place the hearing aid over the top of your ear.
Hearing aids with slim tubes
1. Place the hearing aid over
the top of your ear. The
slim tube should lie flush
against your head and not
stick out.
2. Hold the slim tube where it
attaches to the dome and
gently push the dome into
your ear canal.
3. Place the retention piece
in your ear so it rests at the
bottom of the opening of
your ear canal.
Putting your hearing aids on your ears
Your hearing aids may be color-coded with a
small dot on the battery door: red = right ear;
blue = le ear.
Hearing aids with earmolds
1. Hold the earmold between
your thumb and index
nger. The opening should
be pointing in towards
your ear canal with
the hearing aid resting
upwards above your ear.
2. Carefully insert the
earmold in your ear.
You may need to twist
it slightly to the back.
The earmold should t
into your ear snugly and
comfortably. Gently pull
down and back on your
earlobe to help you insert
the earmold into your ear
canal more easily.
1.
1.
2.
3.
3.
2.

10 11
Battery information
To replace the battery, fully open the battery
door for access to the battery compartment.
Low battery warning
Two long beeps indicate the hearing aid battery
is low. Aer the low battery warning, sounds
may not be as clear. This is normal and can be
xed by changing the batteries in the hearing
aids.
If you are not able to hear the low battery
warning, your hearing healthcare professional
can change its pitch or loudness. If you prefer, it
can be turned o entirely.
Your hearing aids are designed to generate a
low battery warning every 30 minutes until you
change the batteries, but depending on the
condition of the batteries, they may die before
another low battery warning occurs. Therefore,
it is recommended that the batteries are
replaced as soon as possible once you hear the
low battery warning.
Turning your hearing aids on and o
Your hearing aids have a three-position battery
door that acts as an on/o switch and that
allows access to the battery compartment.
1. On: Close the battery door
fully.
Note: It may take 5 seconds
before the hearing aid turns
on. Your hearing healthcare
provider can increase the start
up delay if required.
2. O: Partially open the
battery door.
3. Open: Fully open the battery
door to access and change
the battery.
Note: When turning your
hearing aid on and o while it
is on the ear, grasp the top and
bottom of the hearing aid with
your index nger and thumb.
Use the index nger of your
opposite hand to open and
close the battery door.
2.
3.
1.

12 13
Replacing the battery in hearing aids with a
tamper-resistant battery door
Some hearing aids have a tamper-
resistant battery door for safety
reasons. To replace the battery,
open the battery compartment
and push the locking piece back
inside the hearing aid using the
tip of a pen.
Remove the old battery. Insert a
new one with the plus (+) sign on
the battery facing the same way
as the plus (+) sign on the side of
the battery door. The new battery
will be secured when you close
the battery door.
Replacing the battery
1. Gently swing out the battery
door with your ngernail.
2. Grasp the battery with your
thumb and index nger and
remove.
3. Insert the new battery into the
battery compartment with the
plus (+) sign on the battery
facing the same way as the
plus (+) sign on the side of the
battery door. This will ensure
that the battery door closes
properly.
Note: If the battery is inserted
incorrectly, the hearing aid will
not turn on.
4. Close the battery door.
2.
3.
1.
4.
2.
3.
1.

14 15
Caring for batteries
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn your
hearing aids o when not in use, especially
when asleep.
Remove the batteries and keep the battery door
open while hearing aids are not being worn,
especially when asleep. This will allow internal
moisture to evaporate.
Tips for wearing hearing aids for the
rst time
• Start in a quiet room at home rst to get
used to the new sound quality. Sounds like
the ticking of a clock, the humming of the
computer, the beep of the microwave or the
rustling of clothes or paper may seem loud
to you at rst, because you have not been
hearing them properly for a long time.
• Read aloud to yourself and learn to adjust
the volume of your own voice when you are
wearing the hearing aids.
• Talk to dierent people and learn how to
distinguish between dierent sound patterns
again.
• It will take some time before you are
completely used to your hearing aids and can
fully enjoy the benets.
• Wear your hearing aids for as many hours a
day as you can, and for a little longer each
day.