Universal Audio Apollo Twin Reference guide

10/8/2015 ApolloTwinSupportPage
http://www.uaudio.com/support/apollotwinsupport#quickstart 1/8
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ThispageisdedicatedtoApolloTwincompatibilityandsupport.Thefollowing
informationissubjecttochangeandmaynotalwaysbeuptodateduetoOS
andDAWupdates,orotherfactorsbeyondUniversalAudio'scontrol.
LastUpdated:September10,2015
Jumpto:
LatestNews&Updates SupportVideos GeneralInfo
AboutUADv8Software SystemRequirements DeviceCompatibility
QuickStart SettingI/OLevels GeneralUsageNotes
  
ClickherefortheApolloTwinStartVideo
Visitthesupportvideosblogformorevideostohelpyousetupanduse
ApolloTwin:
ApolloInterfacesBasicSetup&Recording(Console2.0)w/Fab
Dupont
ApolloConsole2.0Part1(GettingStarted)
ApolloConsole2.0Part2(ConsoleSections)
ApolloConsole2.0Part3(ExpandedSystems,FlexDriver)
My.Uaudio–CreatingandnavigatingyourMy.Uaudioaccount
ProTools–SettingupApollowithAvidProTools
LogicPro–SettingupApollowithAppleLogicPro
Cubase–SettingupApollowithSteinbergCubase
Live–SettingupApollowithAbletonLive
StudioBasics
AllUADsupportvideos
ApolloTwinSupportInformation

LatestTechnicalNews
PleasereviewtheinformationonthispagecarefullybeforeinstallingorusingApolloTwin.
Note:ThelatestUADsoftwareiscompatiblewithsystemsleep/wakeandThunderbolthotplugging.
ApolloTwiniscompatiblewithotherApollomodelswhenusingUADv8software.Seethecompatibilitysectionbelowfor
details.
UADv8softwarefeaturessignificantenhancementsfortheApolloThunderboltplatformandisrecommendedforallusers.
AsofUADv8software,UADauthorizationisautomatic.SeeAboutUADv8Softwarebelowfordetails.
SupportVideostoHelpYouGetStarted
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GeneralInformation
ApolloTwindocumentation
Aftersoftwareinstallation,allApolloandUADoperationmanualsareatthislocationonthesystemdrive:
MacintoshHD/Applications/UniversalAudio
AlloperationmanualscanbeaccessedfromtheHelpmenuwithintheConsoleapplication,orbyclickingthe"View
Documentation"buttonintheHelppanelwithintheUADMeter&ControlPanelapplication.
Alloperationmanualscanalsobedownloadedhere.
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Hardware UAD2+PlugIns Store Blog Support About

10/8/2015 ApolloTwinSupportPage
http://www.uaudio.com/support/apollotwinsupport#quickstart 2/8
AdditionalInformation
LatestApolloTwinsoftware
ApolloTwinproductpage–Generalproductinformation
Thunderboltsupportpage–UsingThunderboltwithUADdevices
ApolloTwinFAQ–Frequencyaskedquestions
UAD2FAQ–UADquestionsthataren'tspecifictoApolloTwin
CompatibleDAWApplications–UsingaudiosoftwarewithApolloTwin
UADInstanceCountChart–HowmuchDSPeachUADpluginuses
UAD2supportpages–TechnicalinformationrelatedtoApolloTwin'sUAD2functionality
ProToolsCompatibility–RTASandAAX64information
TroubleshootingBasics–Stepsyoucantakeifthesystemisnotoperatingproperly
UADSoftwareReleaseNotes
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AboutUADv8software
NewUADv8Features
InadditiontonewUADplugins,UADv8softwareofferssignificantenhancementsfortheUADThunderboltplatform,including:
ApolloExpanded,featuring:
MixandmatchcompatibilitywithuptofourApollointerfaces
NewConsole2.0applicationwithover25newuserrequestedfeatures
FlexDriverenablescustomI/OroutesandnamesattheCoreAudiodriverlevel
CompatibilitywithuptosixUAdevices
SimplifiedUADauthorization(Internetconnectionrequired)
ApolloUnisontechnologyfornewDistortionEssentialsPedals
MacOSXYosemitecompatibility
SimplifiedUADAuthorization
AsofUADv8software,UADauthorizationisautomatic(Internetconnectionrequired).WhentheUADsoftwareisupdated,
authorizationhappensinthebackgroundwhenthecomputerisstartedand/orwhentheUADMeter&ControlPanelapplication
isopened.
ItisnolongernecessarytomanuallyauthorizeafterupdatingUADsoftware;youcanbeginworkingimmediately.
AfterpurchasingaUADplugin,theUADsoftwarerequiresmanualauthorization.Thewebstoreguidesyouthroughthe
process.
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ApolloTwinSystemRequirements
ThunderboltSystems
UADPoweredPlugInsversion8
AppleMaccomputerwithavailableThunderboltorThunderbolt2port
MacOSX10.8.5MountainLion,10.9.xMavericks,or10.10.xYosemite
4gigabytesavailablediskspace
InternetconnectiontodownloadsoftwareandauthorizeUADplugins
CompatibleVST,AudioUnits,RTAS,orAAX64pluginhostDAWsoftware
Thunderboltcable(soldseparately)
Notes:
ForinformationaboutAppleMacPro(Late2013)compatibility,clickhere.
ComputerresourcesrequiredbymodernDAWs(especiallywithhightrackcounts)cantaxthecomputersignificantly.For
optimumperformancewhenusingaDAW,thecomputerhardwareoptionslistedbelowarerecommended:
Quadcorei5orbetterprocessor
8GBormoreRAM
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DeviceCompatibility
ThunderboltComputerCompatibility
ApolloTwiniscompatiblewithallAppleMaccomputersthathaveanavailableThunderboltor
Thunderbolt2port.Thecomputermustmeetthesystemrequirements.
UADeviceCompatibilitywithUADv8ThunderboltSoftware
AtotalofsixUAdevicescanbeusedtogether
UptofourApollointerfacesofanytype*canbeusedtogether(mixandmatch)

10/8/2015 ApolloTwinSupportPage
http://www.uaudio.com/support/apollotwinsupport#quickstart 3/8
*Exception:OneApolloTwincanbeused
TouseUAD2PCIecards,acompatibleThunderbolttoPCIechassisisrequired
UptotwoUAD2SatelliteFireWireunitsarecompatible
Note:AllcompatibilityinformationforthisdevicestillapplywhenusingUADThunderboltSoftware
AllApollounitsmustbeconnectedviaThunderbolt
ApolloFireWireconnectionsareincompatible
FireWireDeviceCompatibilitywithUADv8ThunderboltSoftware
FireWiredevicessuchasexternalharddrivesarecompatible
FireWiredevicesmaybeconnecteddirectlytothecomputer'sFireWireport(ifavailable)oranavailableThunderboltor
Thunderbolt2portviatheAppleThunderbolttoFireWireAdapter
DeviceDriverandUADPlugInCompatibility
ApolloTwinrequiresMacOSXversion10.8.5andhigher(thelowestOSversionthatsupportsThunderbolt2)
UADPoweredPlugInsare32bitand64bitcompatible
Console2.0isaRetinacompatible64bitapplication
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ThunderboltConnections
ConnectingApolloTwintothecomputer
ConnectApolloTwintoanyavailableThunderboltportontheThunderboltbuswithaThunderboltcable(soldseparately).The
connectioncanbeeitherdirectlytothecomputer'sThunderboltport,ortoanavailableThunderboltportonaThunderbolt
peripheralattachedtothecomputer'sThunderboltport.
Thunderbolt1orThunderbolt2portsanddevicesmaybemixedand/ormatchedforany/allThunderboltconnections.
Note:AllThunderboltdevicesmustbeconnectedtothesameThunderboltportonthecomputer.
ApolloTwincannotbebuspoweredviaThunderbolt.Theincludedexternalpowersupplymustbeused.
SeetheApolloThunderboltsupportpageforspecificinstructionsonhowtoconnectandusetwoormoreApollounitstogether.
UniversalAudioThunderboltdevicesaretestedwithauthenticAppleThunderboltCablesandThunderboltOpticalCablesby
Corning.Usingoffbrandcablesmaycauseunpredictableresults.
ConnectingadditionalThunderboltperipherals
UniversalAudioThunderboltdevicesareofficiallycertifiedasThunderboltcompliantandarethereforecompatiblewithother
certifiedThunderboltdeviceswhenusedinthesamechain.
TheStartechThunderboltDockingStationistestedinhouseandisknowntobecompatiblewithUAThunderboltdevices.This
devicehasanHDMIdisplayoutputwhichcanbeusedforanexternaldisplaytofreetheThunderboltportforApolloTwin.
AllThunderboltdevicesmustbeconnectedtothesameThunderboltportonthecomputer.
TheThunderboltprotocolsupportsamaximumofsixThunderboltperipheralsperThunderboltbus.
ThunderboltandMiniDisplayPort
ForgeneralinformationaboutThunderboltportsanddisplays,seeApple'sThunderboltportsanddisplaysFAQ.
ApolloTwincannotbeusedbyconnectingittoaMiniDisplayPortconnector.AlthoughThunderboltandMiniDisplayPort
deviceshavethesamephysicalconnector,theunderlyingcommunicationprotocolusedbythesedevicesisdifferent.
Thetypeofdeviceportcanbedeterminedbytheiconnexttotheport.Thunderboltportshavea"lightningbolt"icon,whileMini
DisplayPortportshavea"display"icon.Thedifferencebetweentheseportsandiconsisshownintheillustrationbelow.
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QuickStart:Installation,Registration,&Authorization
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QuickStartOverview

10/8/2015 ApolloTwinSupportPage
http://www.uaudio.com/support/apollotwinsupport#quickstart 4/8
QuickStartOverview
FollowthestepsbelowtosetupApolloTwin.Forashortvideoofthesetupprocess,clickhere.
Setupincludesconnectingthehardware,installingthesoftware,andregistrationtoauthorizebundledUADplugins.
Formoredetailedexplanations(andofflineauthorizationprocedures),seetheUADSystemManual.
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HardwareSetup
Connecttocomputerandpoweron
Note:BeforepoweringApolloTwin,lowerthevolumeofthemonitorspeakersandremoveheadphonesfromyourears.
1. ConnectaThunderboltcable(soldseparately)betweenApolloTwinandtheMaccomputer.
2. ConnecttheincludedexternalpowersupplytoanACoutlet(ApolloTwincannotbebuspowered).
3. Connectthepowersupplytothe12VDCinputonApolloTwin'srearpanel.
Important:ApolloTwinhasalockingpowersupplyconnectortopreventaccidentaldisconnection.Wheninserting,firstalign
thetwotab"wings"onthepowercable'sbarrelconnectortothenotchesonthepowerinput.Thenrotatethebarrelclockwiseto
secureittotheApolloTwinchassis.
4. PoweronApolloTwinwiththerearpanelpowerswitch.
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ConnecttoInputSourcesandMonitorSystem(s)
Onetypicalsetupisillustratedbelow.NotethatbecausetheHiZInstrumentinputonthefrontpaneluseschannel1,the
microphoneisconnectedtochannel2sobothsourcescanbeusedatthesametime.
ForcompletedetailsaboutallofApolloTwin'sconnectorsandcontrols,seetheApolloTwinHardwareManual.
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SoftwareSetup
InstalltheApolloTwinsoftwareandregister
1. DownloadthelatestUADPoweredPlugInssoftwareinstaller.Theinstallerfileisdownloadedtothedisklocationspecifiedin
thewebbrowser'spreferences.YoucanwatchtheApolloTwinStartVideothatappearsafterclickingthedownloadbuttonto
helpyougetstarted.
2. Doubleclickthedownloadedinstallerfiletoopenit.Theinstallerguidesyouthroughtheprocess(updatethefirmwareif
prompted;seebelow).Besuretorestartthecomputerwhenpromptedbytheinstaller.
3. AfterrestartingthecomputerandApolloTwinisdetectedbytheUADsoftware,thedefaultwebbrowseropens.Followthe
instructionsonthewebpagestocreateanaccount,registerthehardware,andauthorizebundledUADplugins.
4. Afterregistrationandauthorizationarecomplete,Apolloisreadyforuse.
SetupNotes:
Ifthehardwarewasalreadyregistered,whenthecomputerrestartstheUADMeter&ControlPanelapplicationautomatically
opensandUADpluginsareauthorizedinthebackground.
IfanewUADdeviceissubsequentlyaddedtothecomputer,thewebbrowseropensagaintoregisterthenewdevice.
IfpromptedtoupdatetheApolloTwinfirmware,click"Load"thenwaitforconfirmationthattheupdateiscomplete(seebelowfor
firmwareupdatedetails).
AboutFirmwareUpdates

10/8/2015 ApolloTwinSupportPage
http://www.uaudio.com/support/apollotwinsupport#quickstart 5/8
FirmwareupdatesfortheApolloTwinhardwaremaybeincludedwithinthesoftwaretoenhancesystemfunctionality.
Foroptimumresults,alwaysupdatethefirmwarebyclicking"Load"ifpromptedbythesoftware.
Thesoftwarewillguideyouthroughthefirmwareupdateprocess;besuretofollowtheinstructionsonscreen.Mostimportantly,
poweroffthenpowerontheunitafterthe"PowerOffUADDevice"windowappears.
TheApolloTwinsoftwarepromptsforfirmwareupdatesautomatically(ifavailable).
Forcompletefirmwareupdateinformation,seethefirmwaresupportpage.
Important:Donotinterruptsystempowerduringanyfirmwareupdateroutines.

WhatNext?
Learnhowtosetgainlevelsforthemic,line,andinstrumentinputs,andoutputlevelsforthemonitorspeakersandheadphones.
Instructionsareinthenextsection.

SettingHardwareInput&OutputLevels
Thissectionexplainshowtooperatethepanelcontrolssoyoucansetinputgainlevelsfortheinputs(mic,line,andHiZ),and
adjustvolumelevelsfortheoutputs(monitorsandheadphones).
Refertothetoppanelillustrationbelowforthecontrolnamesandnumbersmentionedinthissection.Fordetaileddescriptionsof
allApolloTwincontrols,seetheApolloTwinHardwareManual.
Important:Beforeproceeding,lowerthevolumeofthemonitorspeakersandremoveheadphonesfromyourears.

ApolloTwin'stoppanel

SetInputGains
1. SelecttheinputchanneltobeadjustedbypressingthePREAMPbutton(9)untiltheChannelSelectionIndicator(3)displays
thedesiredchannel(CH1orCH2).
2. Selecttheinputtype(micorline)bypressingtheINPUTSelectbutton(11)untiltheInputTypeindicator(5)displaysthedesired
inputjack*(seenotebelow).
3. Adjustthechannel'sinputgainbyincreasingtheLevelknob(1)untiltheinputmeterforthechannel(4)approachesmaximum,
butdoesnotreachtheredclipLEDwhentheinputsignalispresent.Ifthelevelistoohightoavoidclipping(whenthered“C”
LEDilluminates),pressthePADbutton(11).
Tosettheinputgainfortheotherinputchannel,repeatsteps1–3.
AdjustOutputVolumes
1. Selecttheoutputvolumetobeadjusted(monitororheadphones)bypressingtheMONITORbutton(10)untiltheMonitor
Selected(6)orHeadphoneSelected(8)indicatorislit.
2. AdjustthevolumelevelbycarefullyincreasingtheLevelknob(1)untilthedesiredvolumeisreached(youmayneedtoadjust
thevolumeofthespeakers).
Tosettheotheroutputvolume(monitororheadphones),repeatsteps1–2.
Mute(andUnmute)MonitorOutputs
1. SelecttheMonitoroutputsbypressingtheMONITORbutton(10)untiltheMonitorSelected(6)indicatorislit.

10/8/2015 ApolloTwinSupportPage
http://www.uaudio.com/support/apollotwinsupport#quickstart 6/8
2. PresstheLevelknob(1)tomutethemonitoroutputs.TheVolumeLevelIndicatorLEDs(2)areredwhenthemonitorsare
mutedandMonitorisselected(6).
3. Totogglethemonitormutestate,presstheLevelknob(1)wheneverMonitor(6)isselected.
Notes:
*TheHiZinputisautomaticallyselected,overridingthechannel1MicandLineinputs,whena¼”monoTS(tipsleeve)plugis
connectedtotheHiZInstrumentjack(12)onthefrontpanel.
Tocontrolbothchannelssimultaneouslywhenastereosourceisconnected,presstheLINKbutton(11)whenaninputis
selected(9).
Lineoutputs3&4areaccessedandcontrolledviasoftwareonly(ConsoleorDAW).

WhatNext?
RefertotheApolloSoftwareManualtolearnhowtoconfiguretheaudiointerfacesettings,usetheConsoleapplicationand
RealtimeUADProcessingforliveinputmonitoring,usetheConsoleRecallplugininaDAW,andmuchmore.
ExploringConsole
OpeningConsole
Toopentheapplication,clickitsiconintheMacOSXDock.

Exploretheinterface
ForcompleteConsoledetails,seetheApolloSoftwareManual.


GeneralUsageNotes
ConsoleApplication
(ApolloTwinDUOonly)RealtimeUADProcessingwithUADpluginsinConsoleusesDSPdifferentlythanwhenUADplugins
areusedwithinaDAW.Tomaintainthelowestpossibleinputlatency,UADpluginsusedonasingleConsoleinputare
“chained”andmustbeprocessedwithinasingleDSPchip.Therefore,itispossibletogetaDSP/PGM/MEMlimitexceeded
messageeventhoughtheUADgaugesmayindicatethereisplentyofDSP/PGM/MEMavailable.
Session,plugin,andI/OpresetfilessavedwithinConsolewillnotbesavedifthe"/"(forwardslash),"\"(backslash),or"?"
(questionmark)charactersareinthefilename.AvoidtheseandotherspecialcharacterswhensavingConsolepresetsofany
type.
SampleRateChanges

10/8/2015 ApolloTwinSupportPage
http://www.uaudio.com/support/apollotwinsupport#quickstart 7/8
ForoptimumresultswhenusingConsolewithoutaDAW,performsampleratechangeswithintheConsoleapplication(instead
ofwithinMacOSX'sAudioMIDISetupapplication).
ForoptimumresultswhenusingaDAW,performsampleratechangeswithintheDAWitself(insteadoftheConsoleapplication
orwithinMacOSX'sAudioMIDISetupapplication).
ForoptimumresultswhenApollo'scurrentsamplerateisdifferentfromthesampleratesetwithinaDAWsession,change
Apollo'ssampleratewithinConsoletomatchthesamplerateoftheDAWsessionbeforeloadingtheDAWsession.
UADResourceUsage
ApolloTwinusesDSPandmemoryforitsinternalDSPmixer.Therefore,theUADMeter&ControlPanelapplicationwillshow
someDSPandmemoryusageevenwhenUADpluginsarenotinuse.
UADPresets
Whenloggedintothecomputerunderanaccountthatdoesnothaveadministratorprivileges,savingUADpresetfilesviathe
UADToolbarwillresultinan"Unabletosavepresetfile"dialog.Ifthisoccurs,eitherloginwithanadministratoraccount,oruse
theDAW'spresetmanagementtools.
WhatisthelowesthardwarebuffersettingIcanusewithApolloTwinforstableoperation?
TheaudiointerfacehardwareI/OportionofApolloTwincanrunatanyhardwarebuffersettingthatisstablewithintheDAWitself.
ResultsmayvaryasaresultofhowmuchtheDAWsessionstressesthecomputersystem.Thiscanbeinfluencedby:
Sessiontrackcountandsamplerate
Howmanyprocessorintensivenativeplugins(suchasvirtualinstruments,convolutionreverbs,etc.)areinthesession
Processortype,speed,andoverallpowerofthecomputer
Ofcourse,forthelowestpossiblelatencywhenmonitoringliveinputs,werecommendusingtheincludedConsoleapplicationto
takeadvantageofApolloTwin’suniqueRealtimeUADProcessingfeature,whereDAWI/Obufferingdoesnotapplyatall.
SystemSleep
SystemsleepiscompatiblewiththelatestApolloTwinsoftware.However,disablingsleepwhenusingDAWsoftwareisgenerally
recommended.ForoptimumresultswhenusingApolloTwinwithDAWsoftware,followtheseguidelines:
Disablesleep.OpentheEnergySaverpanelwithinSystemPreferences*anddragthe“ComputerSleep”slider(ifpresent)to
“Never”(thefarrightposition).
Beforesleepingthesystem,quitanyDAWsoftwareusingUADplugins.
IfUAD2SatelliteFireWireisconnected,systemsleepMUSTbedisabled.SleepisnotcompatiblewithUADFireWiredevices
(UAD2SatelliteThunderboltiscompatiblewithsystemsleep).
*ToaccessSystemPreferences,clicktheAppleiconintheOSXMenuBar(upperleftofscreen)thenselecttheapplication
fromthedropmenu.
ComputersleepisdisabledintheEnergySaverpanelwithintheSystemPreferencesapplication

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