URC MX-HomePro User manual
Universal Remote Control, Inc.
MX-HomePro
MXHP-H500 (Hub)
Owner’s Manual v.1.0
MX-HomePro MXHP-H500 (Hub)
Universal Remote Control, Inc.
MX-HomePro MXHP-H500 Owner’s Manual
© 2016 Universal Remote Control, Inc. all rights reserved.
The information in this manual is copyright protected. No part of this manual may be reproduced
in any form without written consent from Universal Remote Control.
Universal Remote Control SHALL NOT BE LIABLE FOR OPERATIONAL, TECHNICAL, OR EDITORIAL
ERRORS/OMISSIONS MADE IN THIS MANUAL.
The information in this manual is subject to change without prior notice.
URC - Control the Experience is a registered trademark of Universal Remote Control, Inc.
All other brand or product names are trademarks or registered trademarks of their respective
companies or organizations.
Important Notices
The following sections contain information that is useful to the installer. It’s not
necessary for you to learn or remember any of the details. However, we still
recommend that you read them so that you are fully away of the functions and
capabilities of your MX-HomePro system.
Universal Remote Control, Inc.
MX-HomePro MXHP-H500 (Hub)
Introduction.................................................................................................................1
Features and Benefits..................................................................................................1
Parts List.......................................................................................................................1
Before Getting Started................................................................................................2
MXHP-H500 (Hub)......................................................................................................2
MX-HomePro Mobile App (iOS/Android)................................................................3
MXHP-R500 (Remote)................................................................................................4
Rear Panel Descriptions..............................................................................................5
Infrared Outputs....................................................................................................5
Ethernet LAN Connection/Wi-Fi...........................................................................5
Controlling Other Network Devices (IP Control)................................................5
DC Power Input......................................................................................................5
Front Panel Descriptions.............................................................................................6
Top Panel Descriptions
Power LED...............................................................................................................6
Status LED...............................................................................................................7
Wi-Fi LED.................................................................................................................8
Bottom Panel Description..........................................................................................9
Reset Button...........................................................................................................9
Factory Reset..........................................................................................................9
MAC Address Stickers..........................................................................................10
WPS Button..........................................................................................................10
Remove able Mounting Plate.............................................................................10
Network Installation.................................................................................................11
Wired.....................................................................................................................11
Wireless (Wi-Fi)....................................................................................................11
Hub Programming....................................................................................................12
Specifications.............................................................................................................12
Limited Warranty......................................................................................................13
End User Agreement.................................................................................................13
Federal Communication Commission Interference Statement............................13
FCC Caution................................................................................................................14
Federal Communication (FCC) Radiation Exposure Statement............................14
Page 1
MX-HomePro MXHP-H500 (Hub)
Introduction
The MXHP-H500 (hub) controls the audio/video components in the home by sending infrared (IR)
or IP (Internet Protocol) commands over the network via a wired or Wi-Fi connection. In the
majority of installations the hub functions with little or no interaction from the end user.
This hub grants the user access to the MX-HomePro mobile app (Entertain) which works in
conjunction with the hub to enable one-way control of the audio/video products and two-way
control of the connect smart devices in the home.
Adding a handheld MXHP-R500 remote to the system provides the same performance as the
Entertain mobile app. The MXHP-R500 is the perfect accessory companion for a television room or
bedroom night table.
It’s also possible to expand control to other rooms or areas of your home (refer to MX-HomePro
Installation Guide). Hubs can be installed in up to five rooms using the same local network for
Internet access.
Features and Benefits
MX-HomePro is designed to provide the user with the best possible resources for control of the
home. Enjoy key features such as:
● Connect with Wi-Fir or Wired Ethernet
The MXHP-H500 grants the smart home professional the flexibility to connect it to router
via a hard-wired Ethernet cable or via Wi-Fi.
● Two-way meta-data feedback
Experience real-time two-way feedback right on a smart phone, tablet, or optional MXHP-
R500 remote when using compatible smart home devices such as Z-Wave thermostats,
lighting, or a selection of compatible IP cameras. Full two-way control of Sonos, Nest, and
other compatible modules are also available (refer to Advance Device Integration Guide).
● Included iOS and Android mobile app
Purchase of the hub gives you unlimited free access to the Entertain app. This app can be
downloaded on to smart phones or tablets. It communicated through the local network to
provide one-way control of all audio/video devices and the same two-way meta-data
experience as found on the MXHP-R500 remote.
Parts List
Included in the MXHP-H500 box:
❑Ethernet Network Cable
❑4x Standard Infrared Emitters
❑Wall Mounting Plate
❑MXHP-500 Hub
❑iOS/Android Mobile App
❑12V 1000mA Power Supply
❑4x Mounting Screws
MX-HomePro MXHP-H500 (Hub)
Page 2
Before Getting Started
Prior to installing an MX-HomePro system, there are a few things to remember:
● MX-HomePro systems are designed for use on the home’s local network. The hub can be
connected to the home network through an Ethernet cable or wirelessly using Wi-Fi.
● Adding a TRF-ZW Z-Wave gateway gives the MX-HomePro system access to control the
home’s Z-Wave devices such as locks, thermostats, lighting, cameras, and scenes.
● Programing is performed via the web page MX-HomePro Editor portal. The smart home
professional must log into this web portal in order to program all applicable MX-HomePro
devices. Further enhancements may be added, for all inquiries please contract URC
Technical Support.
MXHP-H500 (Hub)
The hub is a network based product that requires the use of a previously installed or custom local
area Wi-Fi network (LAN).
Note
Do not attempt to disassemble the hub, there are no user-serviceable parts inside. Use only the AC
adapter provided by URC. Do not expose for extended periods or time to excessive heat, moisture,
or direct sunlight. Clean only with a soft, dry cloth. Unauthorized relocation of this unit may
negatively affect the performance of the system.
Page 3
MX-HomePro MXHP-H500 (Hub)
MX-HomePro Mobile App (iOS & Android)
The Entertain app comes free with the purchase of an MXHP-H500 hub; it is available for iOS and
Android. This mobile app provides full control of the audio/video components in a system without
the need of a point and shoot infrared remote.
The mobile app also provides advance control of applicable audio/video devices through the usage
of IP commands. These commands communicate over the network to control network based
equipment.
Through the usage of the Automate app, control of Z-Wave lights, thermostats, door locks, and IP
cameras are accomplished.
Page 4
MX-HomePro MXHP-H500 (Hub)
MXHP-R500 (Remote)
Using the MX-HomePro MXHP-R500 remote (sold
separately) with a hub allows for control of home accessories
such as lighting, thermostats, and security. It also controls all
of the home’s audio/video devices.
This is a Wi-Fi only based remote and does not use infrared
or RF to communicate to any devices. It is the perfect
accessory companion for the television room or bedroom
night table.
Page 5
MX-HomePro MXHP-H500 (Hub)
Rear Panel Descriptions
Infrared Outputs
The rear panel of the hub has four infrared emitter ports, allowing for control of virtually any
audio/video device.
Self-adhesive flashers (included) affix to the front panels of the television, Blu-ray player and any
other equipment that uses infrared.
Ethernet LAN Connections/Wi-Fi
A standard Ethernet connection port is provided for a hard-wired connection to the local network
via a Cat5 cable (included).
The hub also supports wireless (Wi-Fi) connectivity to the same local network
Controlling Other Network Devices (IP Control)
The hub can control other IP controllable equipment (such as various AVRs) that are connected to
the same network as the MX-HomePro system. One-way command of these devices can be
performed via the Entertain app or MXHP-R500 remote.
DC Power Input
The unit is powered by an AC power adapter that plugs into the input port shown below. Only use
the AC adapter that is supplied with this unit.
Page 6
MX-HomePro MXHP-H500 (Hub)
Front Panel Description
The front panel of the hub houses an infrared blaster, this is used to send out IR commands to
components that are in the same cabinet or in line-of-sight range.
This blaster can be enabled or disabled via the MX-HomePro Editor web portal. The smart home
professional installer has the flexibility to use either the rear emitter ports or the front panel
blaster. However, both cannot be used simultaneously.
An additional feature of the front blaster is the ability to use it for learned commands. If a device is
not in the database, use the MX-HomePro Editor and the front blaster to learn commands from the
original remote (see MX-HomePro Programming guide).
Top Panel Description
The top panel of the hub contains three LED indicators that displays its status.
Power LED
This LED illuminates blue when the DC power is connected, as shown below.
Page 7
MX-HomePro MXHP-H500 (Hub)
Status LED
The Status LED has six possible states.
● Blue
Steady: Indicates that the MXHP-H500 is connected to the MX-HomePro server and is fully
programmed to control the home.
Blinking: Indicates that hub is being programmed by the MX-HomePro server.
● Red
Steady: Indicates that the hub is connected to the MX-HomePro server, but has not been
programmed to the home system.
Blinking: Indicates that the hub cannot connect to the MX-HomePro server, please check
the network connections/settings.
● Green
Steady: Indicates that the hub is operating in a secondary room within the system.
Blinking: Indicates that the hub’s firmware is being updated.
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