US Steam SteamHERO User manual

SteamHERO
US STEAM® Corporate Office
2440 Chambers Street, Suite A
Mansfield, TX 76084
[phone]
1

SteamHERO
!
Steam Fill Tank
Extraction /Detergent
Fill Tank
Steam Pressure
Control Knob
Va c u u m
Extraction
Steam Trigger
Trigger Lock
Power ON/OFF
ON/OFF VACUUM EXTRACTION
Hose
Connection
2

3
Assembly _____________________________________________________________
4
Quick Start ____________________________________________________________
6
Steam ______________________________________________________________ 6
Extraction ___________________________________________________________ 7
Va c u u m _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 7
Indicators / Warnings _____________________________________________________
8
Trouble Shooting _________
_______________________________________________ 9
Error Codes
____________________________________________________________ 9
Maintenance ___________________________________________________________
10
Descaling ______________________________________________________________
11
Accessories ____________________________________________________________
12
Specifications ___________________________________________________________
13
Notices _______________________________________________________________
14
Warranty
& Repair ______________________________________________________
15
Table of Contents
ØDO NOT leave the steam cleaner unattended while plugged in.
ØTurn off all controls and unplug the electrical cord when not in use, when moving to another
location and before servicing.
ØDO NOT use with a damaged cord or plug. If the steam cleaner is not working as it should, has
been dropped, damaged, left outdoors or dropped into water, call for service before using.
ØNEVER attempt to disassemble this steamer in a way not instructed in this manual.
ØDO NOT handle the electrical plug with wet hands.
ØDO NOT use near children.
ØDO NOT pull or carry by power cord. Keep cord away from heated surfaces.
ØALWAYS set safety switch on hose handle into the locked position when not in use.
ØKeep body, hands, and feet away from accessories or nozzle when steam is in active use.
ØNot setting safety switch to locked position could result in an injury.
ØALWAYS test a small area before cleaning a large area on any type of surface to make sure no
damage will occur.
ØThis appliance is not rated for use in explosive environments.
The steam cleaner uses 110 Volts and will pull 13.1 Amps. It should be the only appliance
plugged into an outlet.
ØUse only a 12 gauge / 20AMP rated or higher rated extension cord.
ØAny alteration of electrical cord supply on this steam cleaner will void all warranties.

Assembly
10 mm
(Included)
(4 each) (2 each) (2 each) 4mm
(Included)
1) Remove Handle Assembly
from shipping box
3) Remove 4screws from
back of the SteamHero
2) Un-latch collection tank
from motor and remove
tank and motor
4) Attach handle and re-insert 4
screws (hand tighten only)
into back of the SteamHERO
5) Re-attach collection tank
4

Assembly
6) Attach hanging brackets
9) Remove allen head bolts
from handle
10) Insert reservoir bar holder
and replace allen head bolts
12) Attach tank hoses to side of SteamHERO
7) Using 10mm wrench attach
hex head bolt to bracket 8) Tighten until snug
11) Tighten using allen wrench
Line up colored hoses with
color indicated hole on the
reservoir tanks
5

1) Add Water
ØRemove grey cap and add tap
water to both tanks
ØEach tank holds 1 gallon
2) Plug into Electrical Outlet
ØThe SteamHERO should be the
only appliance plugged into the
electrical outlet
Extension Cord:
ØUse only a 12 gauge / 20AMP rated or
higher rated extension cord
Ø25ft maximum length
3) Push the ON/OFF Button
It will take 10 minutes for the
SteamHERO to heat up and reach
working temperature
1) Connect the Hose
ØSecure the SteamHero by
pushing down the front brake
locks; locking the wheels will
make it easier to push the hose
into the steamer
2) Insert the hose into the
connection port
ØPush until you hear a “click”
3) Steam Control
ØUnlock by pressing RED button
on hose handle
ØSqueeze trigger
4) Adjust Steam Pressure
ØTurn the knob on front of
SteamHero to increase / decrease
steam pressure
Steam Control
Start-Up
Quick Start
6

Vacuum
ON/OFF
Activate the VACUUM:
ØPushing the button on the
console OR
ØPushing the button on the
hose handle.
ØIncrease / Decrease suction
by holding the button
on the hose handle.
The indicator light will change
colors depending on the level of
suction.
Green = Low Suction
Orange = Medium Suction
Red = High Suction
Hot Water Injection / Extraction
Your Stea m Hero has t h e abilit y t o
add water to the steam.
This function is valuable when
using the steam mop on hard to
clean areas. The SteamHero
becomes an extractor when
combining this function with the
vacuum.
Activate by pushing and
holding the button on
the hose handle, until the
light turns on.
Increase / Decrease water injection
by pushing and holding the
button on the console.
Settings: High / Med / Low
Quick Start
Warning:
To use the vacuum to
soak up water, the
polyester filter must
be removed first. 7

Indicators / Warnings
Low Water Indicator
The SteamHero will let you know when it is low on water. It will stop
producing steam you will hear a beep, and the Low Water Symbol will
flash indicating one or both of the reservoir tanks are empty.
ØRefill both the steam and extraction tanks with tap water
ØEmpty and drain vacuum collection tank
Extraction / Hot Water Injection is activated
Boiler Symbol
ØWill flash during warm-up and during use
ØWill stop flashing when the SteamHero is ready for use
De-scale Warning (see instructions page 11)
Steam Symbol
Increase (+) or decrease (-) steam pressure by pressing
and holding button on the console
1 -Low Pressure
2 -Medium Pressure (recommended setting)
3 -High Pressure
2
1
3
8

Trouble Shooting
PROBLEM SOLUTION
The SteamHERO powers ON after
plugging into the electrical outlet and
then turns OFF
This is normal:
ØPush the ON/OFF Button on the console to power ON the SteamHERO
Does not turn on when the power
button is pushed
The SteamHero should be the ONLY appliance plugged into the electrical
outlet:
ØCheck the fuse box for tripped circuit breaker
ØExtension cord must meet the following requirements:
Ø12 gauge / 20AMP rated or higher
Ø25 ft. max length
Alarm is activated
During warm-up
The SteamHero has pumped all the water from the reservoir tanks into the
boiler:
ØRefill the steam reservoir tank
ØPush the ON/OFF button on the console to restart the pump
Alarm Sounds
During Use
The SteamHero is out of water:
ØRefill both the steam and extraction reservoir tanks
ØPush the ON/OFF button to reset
No Vacuum Suction
ØThe collection tank is dirty or full: empty and Clean
ØCheck hose for foreign objects
ØCheck and replace filter
No Steam when squeezing trigger:
ØCheck the hose connection
ØIs the “lock” activated on the hose handle?
ØAdjust Steam Pressure Knob on front of SteamHERO
No water is released during
Extraction
Check the spray nozzle for mineral build up
ØDescale as needed to remove (see manual for instructions)
Error Codes:
Will show on console screen
01 –Refill Steam tank
02 –Refill Extraction tank
03 –Boiler did not refill
05 -Descale boiler
08 -Replace anti-scaling filter
10 –Service required
9

Maintenance
Your Steam He ro requir e s minim al m ainte n a nc e, IF you use it regularly or
IF you clean and drain the unit when not in use.
After Each Use
ØClean all accessories with hot soapy water
ØClean hose
ØEmpty vacuum bucket
ØCheck and clean vacuum filter
ØRefill Steam and Extraction Reservoir tanks
Every 4-6 Months
ØDescale the boiler (instructions on page 11)
ØCheck and replace vacuum filter as needed
Once per Year
ØCheck O-rings on hose and extension wands for wear or damage
ØReplace O-rings if needed (you received an O-ring kit with your SteamHERO
10

De-Scaling
Hard water will cause lime mineral deposits to
build up in the boiler. This can damage the boiler if
not removed by descaling. We recommend
descaling the SteamHERO every 6 months or
earlier if the warning indicator light starts flashing
and the display shows the word: CLEAN
1) Identify drain cap on bottom of SteamHERO
2) Turn the cap counter-clockwise
3) Place container under the drain cap to catch the water
4) Remove cap and drain boiler completely
5) Replace drain cap and hand tighten
1) Completely empty the steam reservoir tank
2)
Mix ¼gallon vinegar + ¼gallon water and pour into steam
reservoir tank
1)
Turn SteamHERO “ON” for 1 minute to fill the boiler
with de-scaling mixture
2) Add enough descaling mixture into the boiler to cover
the bottom surface
If the descaling mixture
draining from boiler is
extremely dirty, repeat steps
and descale a 2
nd time.
1) Turn “OFF” the SteamHERO and let mixture sit in
boiler for 30 minutes
2)
After 30 minutes, remove drain cap and completely empty
mixture from boiler
3) Replace drain cap and hand tighten
4) Empty descaling mixture from reservoir tank and fill with
tap water
WA R N I N G : T h e S t e a m H E R O M U S T b e c o o l a n d a t r o o m t e m p e r a t u r e b e f o r e d e s c a l i n g .
ON/OFF
11

Accessories (order @ www.ussteam.net)
Hose
Part # SV4896
Extension Wands
(Set of 2)
Part # SV1594
Floor Brush
Part # SV5672
Small Extraction Nozzle
Part # SV7314
Large Extraction Nozzle
Part # SV8011
3-Hole Nozzle
Part # SV4891
1-Hole Nozzle
Part # SV4890
Brushes
3” Round Nylon
1” Round Steel
1” Round Nylon
1” Round Brass
3” Triangle Nylon
12
Part # SV5645
Part # SV5624
Long Jet Nozzle
Part # SV5435

Specifications
POWER SUPPLY
120 V. 60Hz
READY TIME
10 MINUTES
BOILER REFILL SYSTEM
AUTOMATIC REFILL
STEAM FLOW ADJUSTMENT
TURN DIAL CONTROLER
PRESSURE
10 BAR / 145 PSI
MAX TEMPERATURE
356
°F
BOILER VOLUME
1/2 GALLON
BOILER MATERIAL
AISI 304
WATER TANK CAPACITY
1 GALLON
–EXTERNAL TANK
DETERGENT/ TANK CAPACITY
1 GALLON
–EXTERNAL TANK
VACUUM RECOVERY CAPACITY
2.2 GALLON WET/DRY WITH WASHABLE
FILTER
VACUUM POWER ADJUSTMENT
YES, 3 LEVELS
BOILER POWER
1700 W
VACUUM POWER
1200 W
AIR FLOW
95 m3/h
-56 CFM
MAX DEPRESSION
2.100 mm H2O
-82.6 in H2O
DIMENSIONS L x W x H
29.3
“ x18.4“ x36.6“
HOSE LENGTH
10 FT
NET WEIGHT
61.7 lbs
13

Notices / Warnings
Read all instructions before using this steam cleaner.
WA R N I N G :STEAM GENERATED BY THE SteamHERO IS EXTREMLY HOT AND MAY
CAUSE INJURY IF THE STEAM COMES IN DIRECT CONTACT WITH THE SKIN OR
EYES.USE AS ONLY AS DIRECTED BY THIS MANUAL AND ONLY AIM THE STEAM
HANDLE AT THE CLEANING AREA.
ØDO NOT leave the steam cleaner unattended while plugged in.
ØTurn off all controls and unplug the electrical cord when not in use, when moving to another
location and before servicing.
ØDO NOT use with a damaged cord or plug. If the steam cleaner is not working as it should, has
been dropped, damaged, left outdoors or dropped into water, call for service before using.
ØNEVER attempt to disassemble this steamer in a way not instructed in this manual.
ØDO NOT handle the electrical plug with wet hands.
ØDO NOT use near children.
ØDO NOT pull or carry by power cord. Keep cord away from heated surfaces.
ØALWAYS set safety switch on hose handle into the locked position when not in use.
ØKeep body, hands, and feet away from accessories or nozzle when steam is in active use.
ØNot setting safety switch to locked position could result in an injury.
ØALWAYS test a small area before cleaning a large area on any type of surface to make sure no
damage will occur.
ØDO NOT expose machine to freezing temperatures while not in use.
ØThis appliance is not rated for use in explosive environments.
ELECTRICAL CONNECTIONS
The steam cleaner uses 110 Volts and will pull 13.1 Amps. It should be the only appliance plugged
into an outlet.
ØUse only a 12 gauge / 20AMP rated or higher extension cord.
ØAny alteration of electrical cord supply on this steam cleaner will void all warranties.
ØTo lesson the possibility of tripped breakers, remove other appliances from the circuit being
utilized by the SteamHERO. The combined electrical amperage of other equipment and the steam
cleaner together may cause a circuit breaker to trip.
ØAlways press the power button to OFF before you unplug the unit.
ØRemoving the ground prongs from the power cord will void any and all warranties and can cause
risk of shock or injury
KEEP FOR YOUR RECORDS.THIS MANUAL MUST BE RETAINED FOR FUTURE
REFERENCE.PLEASE READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND
WA R N I N G S CONTAINED IN THIS MANUAL BEFORE USING THIS VA P O R STEAM
CLEANER.
In order to reduce the risk of fire, electric shock, personal injury or damage to property, follow these
instructions carefully. When using electrical appliances, basic safety precautions should be followed.
14

Warranty
SERVICE AND SUPPORT
Many issues can be resolved by calling our service center at [phone] / M-Thursday 9am-5:00pm CST,
Friday 8-Noon.
Before returning your steamer for service, please contact us by phone [phone] or through email at
[e-mail]. Our customer service representative will explain how you must package and ship your
Steamer to prevent further damage. You will be responsible for all shipping cost.
Ship to:
US Steam
2440 Chambers Street
Ste A
Mansfield, TX 76084
ATTN: Repairs
WARRANTY
Your steamer comes with a warranty which becomes effective on the date of purchase from US STEAM and is
granted to the initial customer and is nontransferable. Any claims under this warranty must be made before the
end of the applicable warranty period.
Your steamer is warrantied for a period of 1-year from original date of purchase for defective material, parts,
and workmanship. The warranty EXCLUDES accessories, attachments and normal wear parts, when used in
accordance with operating instructions under normal and reasonable use.
During the term of the warranty, all labor and parts to place your product in proper operating condition will be
a covered service. EXTENDED warranty covers 4 additional years for defective parts, boiler, heating element
and housing. Extended warranty does not include labor cost and return shipping. US Steam’s responsibility is
limited to repair, replacement, credit or refund, any of which may be selected by US Steam at its sole
discretion.
The limited warranty covers only defects arising from normal use and does not include malfunctions or failures
arising from: misuse, abuse, neglect, alteration, usage not in accordance with user manual and instructions,
depletion of consumables, acts of nature or damage caused by repairs where such repairs were made without
US Steam’s express approval.
Warranty is Void:
§Damage due to misuse, abuse, negligence, and normal wear related to the product usage.
§Any repair or attempted repairs outside of the US Steam Service Center will void all warranties.
§Lack of proper maintenance or use not in accordance with the provided instructions and/or owner’s manual.
§Disassembly or attempted disassembly of your steamer.
§If the steamer is designated for residential but utilized in a commercial application.
§Using an improper electrical source such as using an extension cord that is not at least 12 gauge / 15AMP
rated or higher extension cord
§Adding chemicals or cleaning solution to the boiler or reservoir tank.
§Parts subject to wear and tear not determined defective or items such as O-rings, brushes, hoses, accessories.
GOVERNING LAW, JURISDICTION AND COSTS
All disputes arising out of or related to the warranty shall be governed by the laws of the State of Texas. In the
event the customer and US Steam LLC are unable to resolve any customer dispute, and any collection action,
suit, or other judicial proceeding is commenced, the prevailing party in any such action, suit, or proceeding
shall be entitled to recover any cost and attorney fees incurred.
15

Restaurants
Hospitals
Floors, Kitchen, Grills & Bathrooms
Chemical free cleaning in all food prep and storage areas. A Better Way to clean
floors and bathrooms.
Patient Beds, Chairs & Hospital Curtains
Steam is a proven killer of virus and infection causing germs. Steam can
sanitize areas too difficult to treat with chemicals.
Delis, Freezers & Butcher Areas
Chemical free cleaning in areas of food storage and preparation.
Desk, Tables & Partitions
Cleaning with steam guarantees a clean, germ-free work environment increasing
productivity, employee retention and reducing sick days.
High Touch Areas, Bathrooms, Locker Rooms, and Gym Mats
Steam kills on contact, no dwell time.
Equipment, Lockers and Saunas
Kill viruses and germs found on workout equipment and gym floors.
Toys, Playgrounds & Beds
Steam clean high touch areas where kids pass germs. Extreme cleaning with
steam can reduce sick days for kids and employees.
Seats and Floors
Combine steam and extraction into one system for more efficient detailing.
A Better Way to Clean
Grocery
Offices
Schools
Gyms
Day Cares
Automotive
Corporate Office
2440 Chambers Street, Ste A
Mansfield, TX 76084
[phone]
16