UTEK UT-6602M-I User manual

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Instruction Manual the UT-66XXM-I Series Serial Server
Table of Contents
Chapter 1 General data on UT-66XXM-I series serial server ............................................2
a) Product introduction............................................................................................2
b) Main features ......................................................................................................2
c) Application mode....................................................................................................4
Chapter 2 Instruction on installation of UT-66XXM-I series serial server...........................5
a) Instruction on software installation......................................................................5
b) Description of LED indicators..............................................................................5
c) Definition of pins..................................................................................................5
Chapter 3 echnical parameters of UT-66XXM-I series serial server..................................7
a) Technical parameters.............................................................................................7
b)Product Configuration Table ...................................................................................8
Chapter 4 Description of WEB operation of UT-66XXM-I series serial server.................8
a) Server Menu .......................................................................................................8
b) Serial Port Communication Settings....................................................................9
c) Working mode...................................................................................................10
d) Authority Management......................................................................................16
e) System Stats.....................................................................................................16
f) Miscellaneous ...................................................................................................16
Chapter 5 Troubleshooting of UT-66XXM-I series serial server.......................................16
a) Can’t find the IP address of the serial server after running upgrad.exe.............16
b) Unable to open a serial port..............................................................................17
c) Can’t receive/send data ....................................................................................17
d) Forget the password previously set...................................................................17
e) Lousy code received/sent .................................................................................17
f) The serial communication server is used as the dialing server and the connection is established
normally. But it can’t be open by a PC using IE, while inputting the IP in the address bar will do
17
g) The serial communication server is used as a dialing server and the connection is established
normally. But it can’t be open fully or at all when using IE for complicated pages or downloading
of large files ........................................................................................................17
h) Unsuccessful PPP connection ..........................................................................17
i) Can’t be connected as a TCP server ................................................................18
Chapter 6 Accessories ....................................................................................................18
a) Modification of IP address.................................................................................18
b) Creation of virtual serial port .............................................................................18

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Chapter 1 General data on UT-66XXM-I series serial server
a) Product introduction
The UT-66XXM-I series serial communication server, also called - terminal server or serial server, is a converter between
the asynchronous serial port RS232/422/485 and Ethernet, which is an independent intelligent device with a CPU, an
embedded OS and a complete TCP/IP protocol stack. The device is used for transparent and bidirectional data
transmission between the RS232/422/485 and Ethernet, and for enabling the instant connection to the network of the
RS232/422/485 serial device.
Product features: Supports both dynamic IP (DHCP) and static IP, supports both gateway and proxy server, able to
transmit data through the Internet; Provides transparent and bidirectional data transmission, able to convert serial port to
TCP/IP without any additional modification to the existing system made by the user; Internally integrated protocols: ARP,
IP, TCP, HTTP, ICMP, SOCKET, UDP; Full English interface for all programs, wizards are easy to use even for new
computer users.
UT-66XXM-I series serial server includes the following models
b) Main features
Hardware features
☆English menus of configuration interface with the various operation modes, able to meet the application demand of
different industries;
☆Virtual COM drive software for Windows;
☆Flexible and reasonable Fixedtty working scheme under UNIX;
☆1, 2, 4, 8, 16, or 32 serial ports to connect the various serial devices, including terminals, Modems, barcode machines,
cash receivers, ISDNs, terminal adapters, serial printers and PCs, etc., able to support the remote control function;
☆Reset key is provided for the force reset after a system crash;
☆A 10/10M self-adaptive Ethernet port with possibility of manual configuration;
☆Complete signal is provided for each serial port, including DCD, RXD, TXD, DTR, DSR, TRS, CTS, GND;
☆Powerful whole performance with the embedded 100M 32bit CPU and 8M RAM;
☆Independent indicator for each network port and serial port for convenient indication of working status;
UT-6602M-I dual port serial
server
UT-6604M-I quad port serial
server
UT-6608M-I dual port serial
server
UT-6616M-I quad port serial
server

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Software features
★Supported protocols include ARP, IP, ICMP, UDP, TCP, PPP, HTTP, TELNET, DNS, DHCP, PAP, CHAP, etc.
★Supports extended serial port mode under Windows
Complete extended serial port (com) drive based on the Windows platform, and simple and easy-to-use
management programs under the Windows platform. Up to 1024 serial ports under the
WindowsNT/Windows2000/WindowsXP, with each serial port of the UT-66XXM-I series serial server to be mapped
as the local COM port of the Windows host PC. Operation of these ports is similar to operation of the local COM
ports on the host, plus, any existing software or communication module of the original device can be used directly
without any change.
★Supports the UNIX host login mode
The present mode is used by the terminal device to login to the Linux/Unix host, where each serial port supports up to
8 virtual displays. All the displays support both the Telnet or Fixtty login, and can choose to login a different host or
the same host.
Allows communication with different hosts using the same terminal, enabling the single user, single terminal and
multi- mission operation. The Fixedtty drive is provided for SCO Unix/Linux/Unixware under fixed port mode (Fixtty).
No extra configuration work is required on the host, except the installation of the drive program. All the configuration
is done on the terminal server, through this way the cleaness of the host system is ensured and the operation of the
terminal server won’t be affected by other accidental actions.
In addition, any name started with “tty” can be assigned to each login terminal by the user under the fixed port mode,
which is more convenient for management and easier for troubleshooting.
★Supports PPP serial mode
All the ports of the UT-66XXM-I series serial server support the PPP protocol, and can be used other as a PPP server
end or as a client end after configuration.
★Features routing function
Allows configuration of multiple static routes inside the server.
★Supports DNS for domain service
Allows query of the required IP address for analysis when connecting a machine.
★Supports ARP
The UT-66XXM-I series serial server supports the standard ARP protocol.
★Parameters of configuration of terminal server
Connection to the terminal server through the web to perform the configuration, by doing this the user can use the
UT-66XXM-I series serial server in work conveniently.
★Supports software update function
The UT-66XXM-I series serial server supports free software update to protect the investment of the user.
★Supports status monitoring
Not only indicators are provided on the UT-66XXM-I series serial server for the analysis of the working status of the
server, but also statistics of the input/output data of each network port and serial port, as well as various information,
are provided for the analysis of the user.
★Supports MODEM connection
The UT-66XXM-I series serial server supports MODEM plug in/out.
Security features
The UT-66XXM-I series serial server adopts the following security schemes to ensure the safe use of the product by the
user.
☆Allows setting a server administrator password, where only the system administrator is allowed to manage the terminal

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server, eliminating the arbitrary modification to the UT-66XXM-I series serial server by unauthorized personnel. Thus
the security of the configuration of the UT-66XXM-I series serial server is ensured.
☆Possible to limit the host name the port is about to login, so host users without registration will not be able to access the
server, so the secure access to the server is ensured.
Since the☆UT-66XXM-I series serial server is connected to network during operation, the server is PPP certified
(support PAP and CHAP certification) to ensure the security of the server during the network access;
☆Possible to pose limits to the hosts or network segments allowed to access the server, the unauthorized objects not
registered in the hosts list and the network segment will not be able to pass the network access server;
The ex-factory IP address of the UT-66XXM-I series serial server is 192.168.1.125, and the subnet mask is 255.255.255.0
c) Application mode
1. Virtual serial mode
2. Point-to-point mode
3. Point-to-multipoint mode
4. Multi-host mode (up to 6 hosts)
LAN

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Chapter Two Instruction on installation of UT-66XXM-I series serial server
a) Instruction on software installation
1. IP address search and software modification
See the annexes for details
2. Virtual serial software
See the annexes for details
b) Description of LED indicators
Sequence
Model First Second Third Fourth Fifth
UT-6602M-I 10/100M Network
connection
Power 1 indicator for
serial port status
2 indicators for serial
port statuses
UT-6604M-I 10/100M Network
connection
Power
UT-6608M-I 10/100M Network
connection
Power
UT-6616M-I Power Network
connection
10/100M Network full/half duplex indicator
c) Definition of pins
1. Definition of serial pins for UT-6602M-I
RJ45
RJ45 RS-232 RS-485
HALF
RS-485
FULL
RS-422
1 TxD DATA+ TxD+ TxD+
2 RxD DATA- TxD- TxD-
3 RTS RxD+ RxD+
4 CTS RxD- RxD-
5 DSR
6 GND GND GND GND
7 DTR
8 DCD

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2. Definition of the UT-6604M-I/6608M-I serial pins
RJ45
3. Definition of the UT-6616M-I serial pins
RJ45
RJ45 RS-232 RS-485
HALF
RS-485
FULL
RS-422
1 TxD DATA+ TxD+ TxD+
2 RxD DATA- TxD- TxD-
3 RTS RxD+ RxD+
4 CTS RxD- RxD-
5 DSR
6 GND GND GND GND
7 DTR
8 DCD
RJ4
5
RS-232 RS-485
HALF
RS-485 FULL RS-422
1 TxD RxD+ 1 RxD+ 1
2 RxD TxD+ 2 TxD+ 2
3 RTS RxD- 3 RxD- 3
4 CTS TxD- 4 TxD- 4
5 DSR
6 GND GND 6
7 DTR
8 DCD

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Chapter Three echnical parameters of UT-66XXM-I series serial server
a) Technical parameters
Product model UT-6602M-I UT-6604M-I UT-6608M-I UT-6616M-I
Number of serial
ports 2 4 8 16
CPU 32bits 100MHZ
Memory 2M 8M 8M 8M
Serial port
Baudrate 50-460800bps
Parity bits Nove、Odd、Even、Mark、Space
Data bits 5、6、7、8
Stop bits 1、1.5、2
Flow control RTS/CTS、XON/XOFF
Type RJ45
Protection 15KV lightning protection
Signal RS232:DCD/RxD/TxD/DTR/GND/DSR/RTS/CTS、RS422:TXD+/RXD+/TXD-/RXD-/GND、
RS485:Data+/Data-
Network
port
Rate 10/100M self-adaptive, support manual configuration
Type RJ45
Protection 3KV built-in electromagnetic insulation
Software
Protocol ARP、IP、ICMP、UDP、TCP、PPP、HTTP、TELNET、DNS、DHCP、PAP、CHAP
Virtual COM Windows NT/2000/XP
Environment
Operating
Temperature -10℃————60℃
Working
humidity 5%————95%
Storage
temperature -20℃————85℃
Storage
humidity 5%————95%
Certification FCC、CE
Power supply DC 5V、2A AC 220V
Appear
ance
Material Metal housing
Dimensio
ns 113×77×0.91in 160×90×1.18in Standard 19 inch, 1U of height

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b)Product Configuration Table (for one set of equipment)
Configuration
Model
Serial server host Power supply
adapter Software Product manual and
warranty sheet
UT-6602M-I(2 channels of
RS485/422) 1 1 DC5V/2A 1 1
UT-6604M-I(4 channels of
RS485/422) 1 AC220V cable 1 1
UT-6608M-I(8 channels of
RS485/422) 1 AC220V cable 1 1
UT-6616M-I(16 channels of
RS485/422) 1 AC220V cable 1 1
Chapter Four: Description of WEB operation of UT-66XXM-I series serial server
a) Server Menu
Server Menu--Server Information (setting of server information)
Server Name Serial server name.
Server Position Serial server position (can be user-defined (such as name of the installation position) for
convenient maintenance).
Ethernet IPAddress Serial server internal IP address
Ethernet IP Mask Internal network subnet mask .
Ethernet Mode Network rate can be manually set to 10M or 100M, the default option is auto - detecting the
network rate automatically.
DHCP Enabled Enables the automatic IP configuration.
DHCP CLIENT ID If the Ethernet is to be used as the DHCP client, then this option is to be input to the CLIENT ID
of the DHCP (in hexadecimal format) .
Default Gateway Gateway
Primate DNS Server The primary DNS server.
Second DNS Server The secondary DNS server.
CONSOLE Timeout Console time out (access the serial server via the console port)
Boot Host Extension option (starting the host)
Boot File Extension option (import files)
Submit Submit (the above options of the serial ports must be submitted to complete the settings)

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b) Serial Port Communication Settings
Serial Port Communication Settings---Port (communication settings of the serial ports)
Baudrate Baudrate of the serial port (should be consistent in value with the baudrate of the serial device
connected )
Type of Connection Type of the serial port (including RS232/485/422)
Data Bits Data bits (The default is 8, and the actual value should be consistent with the device connected)
Stop Bits Stop bits (The default is 8, and the actual value should be consistent with the device connected)
Parity Parity bits (Including Nove, Even, Odd, Mark, and Space. The default is N, and the actual value
should be consistent with the device connected.)
Flow Control Flow control
FIFO First in first out (enabled for default)
Lock Locking configuration (possible to lock the configuration of the port for the convenient repeated
setting in future days)
tXON
tXOFF
TX Empty
Del String
RX Freetime RX idle time
RX Max Length RX maximum length
TX Block Time TX block time
XANY
DTR ON DTR is a hardware based control mode of flow control, where you can decide if it is necessary to
set a data terminal ready signal for you application.
Keepalive Keepalive time (configure the keepalive time of the ports of the terminal server, the range is
between 0-10000s, 0 for no keepalive work)
Baud Adjust Fine adjustment of the baudrate
Advanced Setting Extension options
Submit Submit (to complete the setting, after configuration of the above options you need to click on the
submit button, and then click on “Reset ports”, select “port1” and click on the “Submit” button to
submit)
Apply to all ports Apply to all ports (this option can be checked if all ports are of the same settings)

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c) Working mode
TCP realport (TCP/IP virtual serial mode)
TCP realport works in Windows environment to map ports of a serial server as virtual COM ports of the local host through
drive program, enabling the COM based upper end software to use the serial ports just like real local COM ports without
any modification of the software. The drive program supports an extension of COM1024 for the most. Moreover, each
independent port supports multiple sessions (up to 6 connections), which makes the monitoring of the serial devices more
flexible and more convenient. In addition, the multiple connections resource can be used as a connection backup.
Communication
Mode
Operation mode option
Sessions Number of hosts connected to the device (up to six)
Authentication Authentication
Submit Submit (the above options of the serial ports must be submitted to complete the settings)
Apply to all ports Apply to all ports (this option can be checked if all ports are of the same settings)
Udp realport (UDP virtual serial mode)
Communication
Mode
Oparetion mode option
Host Address Host address
Submit Submit (the above options of the serial ports must be submitted to complete the settings)
Apply to all ports Apply to all ports (this option can be checked if all ports are of the same settings)

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TCP/IP socket (WINSOK mode)
Communication
Mode
Working mode option
TCP Data Mode There are two parameters for the TCP data mode: [raw] and [telnet], the first is for fully
transparent transmission, and the second means that the socket data is in accordance with
TELNET and RFC2217 standard. Control code is added to the data received by the server from
the serial ports and then sent to other nodes in the Ethernet through socket.
Local Port Port number (default as 1001, 1002…)
CR As There are four parameters: [none], [cr], [lf], and [cr-lf]. [none] means that the server will not send
an “ENTER” received from a serial port to the Ethernet; [cr] means that the server will send an
“ENTER” received from a serial port to the Ethernet just as it is; [lf] means that the server will
change an “ENTER” received from a serial port to a “NEW LINE” and then send it to the
Ethernet; [cr-lf] means that the server will change an “ENTER” received from a serial port to an
“ENTER” and a “NEW LINE” and then send them to the Ethernet.
LF As There are four parameters: [none], [cr], [lf], and [cr-lf]. [none] means that the server will not send
an “ENTER” received from a serial port to the Ethernet; [cr] means that the server will send an
“ENTER” received from a serial port to the Ethernet just as it is; [lf] means that the server will
change an “ENTER” received from a serial port to a “NEW LINE” and then send it to the
Ethernet; [cr-lf] means that the server will change an “ENTER” received from a serial port to an
“ENTER” and a “NEW LINE” and then send them to the Ethernet.
Sessions Number of hosts connected to the device (up to six)
Strip NULL
Authentication It is possible that the server send a request for authentication when connected, the connection
will be cancelled if the user’s name and the password are incorrect. This configuration option
has two parameters: [none] and [local]. Note: If [local] is selected for the authentication, the
users should be added correspondingly, and it is possible to set the operation authority of the
users to the serial ports; if no user is added, the [authentication] set is invalid, which means that
the connection will be permitted to be established even the input user name and password don’t
exist.
Auth Prompt If this option is set to yes, a login hint will show up when connecting the server: (Login: and
Password)
SERVER First Server priority status
Used as a TCP client
Peer Host The IP address pointing to the server end
Peer Port The port number pointing to the server end
Connect Issuing a connect includes four situations: [always], [char], [dcdon], and [dsron]:
[always] means that the server starts a connection at power up and reconnects immediately if
the connection is broken;
[char] means that the server starts a connection as soon as the corresponding port receives the
data;
[dcdon] means that the server starts a connection when DCD of the corresponding serial
RS-232 port is set to a high value;
[dsron] means that the server starts a connection when DSR of the corresponding serial RS-232
port is set to a high value;

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Disconnect Issuing a disconnect includes four situations: [none], [dcdoff], [dsroff], and [break]:
[none] means that the server will never try to disconnect;
[dcdoff] means that the server disconnect when DCD of the corresponding serial RS-232 port is
set to a lower value from a higher value;
[dsroff] means that the server disconnect when DSR of the corresponding serial RS-232 port is
set to a lower value from a higher value;
[break] means that the server disconnect when the corresponding serial RS-232 port receives a
break message.
Freetime Idle time (To set the idle time before automatic disconnection, the server will disconnect if there
is no data transmission in the time period (in second) set. If the value is set to “0”, the server will
never try to disconnect no matter how long the idle time is.)
Multi screens TTY
The server can use this mode as a char terminal, which is common in financial industry. This mode supports two protocols:
telnet and rtelnet. Telnet doesn’t need any drive program, but the terminal name it receives when login to the system is not
fixed; rtelnet uses drive program to login to the same terminal for each time, thus the terminal name is fixed.
Communication
Mode
Operation mode
Screens Number of screens (each serial port supports up to 6 screens) (UT-66XXM-I supports
multi-screen switching)
Term Type Terminal type (Here the user can enter the type of the terminal simulation to adapt to the
handling of special characters)
Auto Connect Automatic connection (There are two options: [cr] and [auto], [cr] will connect to the host when
the “ENTER” button on the terminal is pressed, and [auto] will connect to the host at power up)
Logoff Disconnection conditions (there are four options: [none], [dcdoff], [dsroff], and [break]. [none]
means that the server will never try to disconnect; [dcdoff] means that the server disconnect
when DCD of the corresponding serial RS-232 port is set to a lower value from a higher value;
[dsroff] means that the server disconnect when DSR of the corresponding serial RS-232 port is
set to a lower value from a higher value; [break] means that the server disconnect when the
corresponding serial RS-232 port receives a break message.)
Prompt Prompt message (The actions and status of the current connection will be displayed on the
terminal when connection is established between the server and the UNIX host.)
MODEM Mode MODEM configuration (This option has three parameters: [none], [in] and [out]. [none]:
MODEM control is invalid; [in]: MODEM is waiting for dial in; [out]: MODEM dials out

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according to the setting of [Telephone numbers])
Dynamic Dial Dynamic dialing (There are two options. “no” means that the server will only dial the number
provided in [Telephone number 1], when [MODEM mode] is “out”; “yes” means that when
[MODEM mode] is “out”, the server will dial the number provided in [Telephone number 1] at first.
If it can’t be connected, the number in [Telephone number 2], [Telephone number 3], and
[Telephone number 4] will be dialed sequentially until it is connected or the handshaking with the
counterpart MODEM is successful.)
MODEM Init
Command
The Modem initialization command
MODEMDial
Command
The Modem dialing command
Phone Number1 Telephone number 1
Phone Number2 Telephone number 2
Phone Number3 Telephone number 3
Phone Number4 Telephone number 4
Callback To call back.
Callback Phone The callback telephone number.
PPP dialout
In this mode, each serial port of the server can be used as the dial in/out end of the PPP server, it supports applications of
remote dialing access
Communication
Mode
Operation mode
Peer IP The IP address of the peer (Used as the IP address of the peer serial port after the connection
between the PPP client end and PPP server end is successful. This IP address is optional, and
can be gained through the negotiation with the PPP server end.)
Local IP The local IP address (Used as the IP address of the serial port of the server after the connection
between the PPP client end and PPP server end is successful. This IP address is optional, and
can be assigned by the PPP server end.)
Local Mask The local mask.
Request DNS Request for the DNS server (Whether or not request the IP address of the domain server during
the connection to the server end, Yes for request, No for not request.)

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Username The user name to be dialed out (Enter the user name here if authentication is required by the
server end to be connected.)
Password The password to be dialed out (Enter the password here if authentication is required by the
server end to be connected.)
CHAP Needed CHAP is one of the PPP certified protocols. Selecting yes means that this protocol must be used
during connection; selecting no means that it is optional.
Free Time Allowed idle time (The server will disconnect automatically if there is no data transmission in the
time period set after the connection is established. The value range of the option is between
0-10000 min. Entering 0 or nothing means automatic disconnection is disabled.)
Modem Init Cmd The Modem initialization command (To initial the MODEM connected to this serial port, typically
“at” is used for the client end.)
Modem Dial Cmd The Modem dialing command (What dialing mode the MODEM will use: audio or pulse. Type
“atdt” for audio dialing (which is the most case in practical applications) and “atdp” for pulse
dialing.)
Phone Number1 Dialing out number 1
Phone Number2 Dialing out number 2
Phone Number3 Dialing out number 3
Phone Number4 Dialing out number 4
CallBack To callback
CallBack Phone The callback telephone number.
Dynamic Dial Dynamic dialing
PPP daemon
In this mode, each serial port of the server can be used as the dial in/out end of the PPP server, it supports applications of
remote dialing access
Communication
Mode
Operation mode
Authentication Authentication mode (Identity authentication is required when accepting the connection from the
client end. There are three options: [none], [pap] and [chap]. None represents for no
authentication.)
Peer IPAddress Peer IP address (the IP address assigned to the client end)
Local IPAddress Local IP address
Local IP Mask Subnet mask
Allocate DNS Allocation of DNS server (Whether or not allocate the IP address of the domain server to the
client end during the connection with the client end. Yes for request, No for not request.)

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Freetime Allowed idle time (The server will disconnect automatically if there is no data transmission in the
time period set after the connection is established. The value range of the option is between
0-10000 min. Entering 0 or nothing means automatic disconnection is disabled.)
Modem Init Cmd Modem initialization command
Modem Dial Cmd Modem dialing command
CallBack Callback status.
CallBack Phone The callback telephone number.
CallBack Mode Callback mode
Line printer daemon (Printer mode)
It is used to connect a printer, and to use the serial server as the printing server. Remote printing is possible through
connecting a printer on a serial or parallel port (connected to a device with large number of ports) to the server.
Communication
Mode
Operation mode
Sequeue Name Sequence name
Begin Sequeue Begin printing sequence (The string sent by the server to the printer to initialize the printer before
printing the main text.)
End Sequeue End printing sequence (The string sent by the server to the printer after the printing of the main
text is finished.)
CR As There are four parameters: [none], [cr], [lf], and [cr-lf]. [none] means that the server will not send
an “ENTER” received from a serial port to the Ethernet; [cr] means that the server will send an
“ENTER” received from a serial port to the Ethernet just as it is; [lf] means that the server will
change an “ENTER” received from a serial port to a “NEW LINE” and then send it to the
Ethernet; [cr-lf] means that the server will change an “ENTER” received from a serial port to an
“ENTER” and a “NEW LINE” and then send them to the Ethernet.
LF As There are four parameters: [none], [cr], [lf], and [cr-lf]. [none] means that the server will not send
an “ENTER” received from a serial port to the Ethernet; [cr] means that the server will send an
“ENTER” received from a serial port to the Ethernet just as it is; [lf] means that the server will
change an “ENTER” received from a serial port to a “NEW LINE” and then send it to the
Ethernet; [cr-lf] means that the server will change an “ENTER” received from a serial port to an
“ENTER” and a “NEW LINE” and then send them to the Ethernet.

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d) Authority Management
Secure Setting Security settings.
IPAccess Limit Table List of IP access limit.
MAC Access Limit
Table
List of MAC access limit.
e) System Status
System Information System information.
Network Interface
Information
Network interface information.
Active Routing
Information
Active routing information.
Serial Port
Information
Serial ports information.
ARP Address Map
Information
ARP address mapinformation.
TCP Socket
Information
TCP socket information.
Active TCP Socket
Information
Active TCP socket information.
UDP Socket
Information
UDP socket information.
f) Miscellaneous
Route Table Routing list.
Host Table Hosts list.
EA-LAN1 Users
Select ports to reset Selection of serial port reset.
Save Configurations It’s very important to save the settings. Any modification to the WEB need to be saved before
exiting the web page, otherwise the settings will be restored.
Reboot Server Restart the server.
Chapter Five Troubleshooting of UT-66XXM-I series serial server
a) Can’t find the IP address of the serial server after running upgrad.exe
1. First, make sure that the physical connection is normal, the network cable (distinct crossover cable and straight-through
cable) and power supply is connected. Observe the power indicator, the LAN indicator and the ACT (this lamp is off when
the 10M network is connected; and it is only on when the 100M network is connected.)

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2. Make sure that the network adapter is available and can communicate with other local hosts.
3. Turn off any tools or software that would shield broadcast packets (don’t run the system integrated firewall)
4. If after an abnormal disconnection such as power down during IP configuration through a browser, no device can be
found, reconfigure IP through the console.
b) Unable to open a serial port
1. Make sure the network status is normal and the server can be pinged through.
2. Check operation status to find out if the port is occupied.
3. If the port is occupied, find out if the settings in “COM PORT OVER TCP/IP” are correct through realport.
4. Delete the corresponding COM port in the registry and remap.
c) Can’t receive/send data
1. Make sure that the serial port can be opened normally
2. Find out if the “TX” value in [System Stats]Æ[ Network Interface Information] is increased. If not, check the connection
between the serail port and the upper end network; if TX is increased but the bottom serial port device dosen’t receive,
check the cable.
3. Find out if the “RX” value in [System Stats]Æ[ Network Interface Information] is increased. If not, check the connection
cable; if yes, check the connection between the serail port and the upper end network.
d) Forget the password previously set
1. Press the “reset” button and hold for 3 s and then release, the password will be eliminated temporarily. However, the
password will be recovered up on the reboot after power down.
e) Lousy code received/sent
1. Make sure the cable connection is correct. Specially, problem of parallel cables should be noticed for our 485 devices.
2. Check if the cable length exceeds the standard distance and the cable quality (increasing the transceiver or the
optical shutter is also applicable)
3. Make sure the baudrate set matches with the bottom end device
4. Find out if it is possible to receive normal data using network or serial port commissioning assistant without upper end
software. If can, the problem might be something with the packing mechanism, set the length and waiting time for the
packing in ” Serial Port Communication Settings”Æ” Advanced Setting”.
f) The serial communication server is used as the dialing server and the connection is established
normally. But it can’t be open by a PC using IE, while inputting the IP in the address bar will do
1. Whether or not the [Allocate DNS server] in [Specific parameters] of [PPP daemon] of the serial communication server
is “Yes”, and the DNS set in [Server] is valid.
g) The serial communication server is used as a dialing server and the connection is established normally.
But it can’t be open fully or at all when using IE for complicated pages or downloading of large files
1. Check [Serial ports] in the serial communication settings to make sure that [Flow control] is consistent with the flow
control of the MODEM. Typically, the flow control of the MODEM is achieved through rts/cts (hardware flow control)
2. The DCE rate for negotiation between MODEMs is too low, redial.
h) Unsuccessful PPP connection
1. Enter into the serial communication server configuration, open [Serial ports] in [Statistics] and find out if the DCD status
is ‘1’ (i.e. if the serial DCD signal of the serial communication server is ‘high’). If not, the serial communication server will
not start PPP
2. Make sure the authentication modes of the client end and the server end are consistent, and the user name and the
password established are matched.

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i) Can’t be connected as a TCP server
1. Make sure that there is no other PC connected to the corresponding port of the serial communication server. To do this,
enter into [Statistics] of the serial communication server, and view [Active TCP information]
2. If [Authentication] in [Specific parameters] is none
If the problem remains unsolved, please contact the manufacturer.
Chapter Six Accessories
a) Modification of IP address
After the device is connected, start the attached software “upgrade” (as show in the figure below), select
“Server - search all devices” or click on the red circle in the following figure, and then you can view IP
addresses and basic information of all the UT-66XXM-I series devices connected to the network. Click
and select a device, change the IP address through selecting “Tool - Temporary change ip address”. The
IP address should be in the same network segment of the switch connected to the serial server, for
example, if the IP of the switch is 192.168.1.1, and then the IP address of the server should be
192.168.1.XXX.
b) Creation of virtual serial port
1. Run the virtual serial port setup file “setup.exe”, the “Setup” window will pop up, click “Yes” to go to the next step.

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2. The “Setup-com port over TCP/IP” window pops up, click “Next” to go to the next step
3. In this window you will be noted about where the virtual serial port software is installed. Click “Next” to go to the next
step
4. The prompt indicates that the installation is to be started. Click “Install” to go to the next step

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5. If this window appears, it means that the virtual serial port software has been installed on your computer normally. Click
“Finish” to complete the installation.
C. Open the virtual serial port software
Run the virtual serial port software through “Start menu – control panel - COM port over TCP/IP”, as shown below. Select
the required COM port and click on “Map”, a new window named “Port setting” will pop up, enter the IP address of the
serial server, such as 192.168.1.247. Enter 1 for “Device port” (note that based on what port the multi-port serial server is
entered, e.g. enter 5 for the fifth port of an 8-port serial server, and you can also create 8 serial ports at the same time,
when you just enter 1-8); KeepAlive is the active time of the port and the typical setting is 300s; Status Report is typically
set to “immediately” for an instant connection. Then click “OK”. Configure other COM ports in the same way.(It’s very
important to press the “Save” button after finishing the required COM ports before you can use the virtual COM ports.)
This manual suits for next models
3
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