V-tech ErisTerminal SIP Deskset VSP736 User manual

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From Bicom Systems Wiki
Contents
1 Introduction
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2 Video Tutorial
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3 Requirements
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3.1 Identifying phone model
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3.2 Phone firmware
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3.3 DHCP server
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3.4 PBXware version
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4 Installation
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4.1 Power adapter
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4.2 Power over Ethernet (PoE)
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4.3 Find the phone IP address
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4.4 Reset to factory settings
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5 Registering phone
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5.1 Manual configuration
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5.2 Auto Provisioning
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6 Configure BLF
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6.1 Etension Settings
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6.2 Phone Settings
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7 Additional Configuration Template
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Introduction

This Configuration Guide is written as general guide on how to configure the VTech phone
model VSP736 to work with PBXware 4.1.
Video Tutorial
Video tutorial explaining Auto Provisioning setup for VTech Phone on PBXware 4.
Requirements
Identifying phone model
To start and successfully complete registration of your VTech phone you need to know which
phone model you will setup.
From the back of each VTech phone there are exact model information that you should check.
Although different phone models can have exactly the same requirements and installation
procedure, phone models can also have significantly different requirements and installation
procedure, so that ignorance of your own model may result in the inability to successfully set up
your phone.
Phone firmware
Make sure that your phone is loaded with appropriate firmware version,2.0.3.2.
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To find out the firmware version of your VTech phone model open a new browser window and
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enter your phone IP address in order to access the phone web administration interface login
screen. Example: http://192.168.1.22.
Login to phone web administration interface with your username and password. Please note,
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factory default login details are username: admin and password: admin.

DHCP server
Fully configured and operational DHCP server.
PBXware version
PBXware version 4.1.2.0
In order to find out the PBXware version:
Login to PBXware
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Navigate to Settings: About.
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On the top of About page is a code similar to this one PBXware Edition: Business, Release:
4.1.2.0 (387597b7), Running: 1.8.32.1-gc-b47edc45, PBXware Proxy v4.1.2 (62b7bcd),
API: 4.1, libmemcached version: 1.0.14, where Release denotes the exact version of your
PBXware.
Installation
This chapter describes how to install and connect the phone to the electrical power and data
network as well as how to apply factory settings.
The following topics are covered:
Power adapter
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Power over Ethernet (PoE)
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Factory Settings
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Power adapter
Connect the Network and Power
Connect the DC plug on the power adapter to the DC port on the phone and connect the other
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end of the power adapter into an electrical power outlet.
Connect the ethernet cable between the Internet port on the phone and the network port on a
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router or switch to access LAN.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter.
Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
Power over Ethernet (PoE)
Connect the Network (only)
Using a regular ethernet cable, your phone can be powered from a Power over Ethernet (PoE)
compliant router or switch.
Connect the Ethernet cable between the Internet port on the phone and an available port on
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the in-line power router or switch.
NOTE: If you are using Power over Ethernet (PoE), you don't need to connect the AC adapter.

Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.
Find the phone IP address
Find out your VTech phone IP Address.
Press the Menu keysoft.
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Press the Number 2 on dialpad.
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Press the Number 1 on dialpad.
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The IP address will be displayed on the top of display.
Reset to factory settings
This step is not required for brand new out-of-the-box phones, however, if the phone has been
already used then it is a must.
Open a new browser window and enter your phone IP address in order to access the phone
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web administration interface login screen. Example: http://192.168.1.22.
Login to phone web administration interface with your username and password. Please note,
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factory default login details are username: admin and password: admin.
Click on Servicing tab.
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Click on Provisioning on the left navigation menu.
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Click on Reset button in order to reset the phone to factory settings. Phone will be reset to the
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factory settings and reboot.
Wait sometime prior for device to reboot.
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NOTE: Do not unplug or remove power to the phone while it is updating firmware and
configurations.
Registering phone
This chapter describes how to identify VTech phone model, requirements that must be met and
how to register the phone using manual configuration or auto provisioning.
The following topics are covered:
Manual configuration
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Auto provisioning
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Manual configuration
This chapter describes how to set UAD settings, create PBXware extension and register the
phone.
The following topics are covered:
UAD settings
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Creating extension
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Registering phone
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UAD Settings
UAD settings
Login to PBXware web administration interface
Open a new browser window and enter the IP address in order to access the PBXware web
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administration login screen. Example: http://192.168.1.10.
Login to PBXware with your e-mail address and password.
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UAD settings
Navigate to Settings:UAD.
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Make sure VTech UAD is enabled. To check the UAD status click on the edit icon
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corresponding to your VTech phone.
Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
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Click on the Save button to save changes.
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Creating extension
Creating Extension
Add Extension
Navigate to Extensions. Click on Add Extension.
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The standard options window will be shown below.
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Select VTech phone model from the UAD select box.
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Select Location: Local or Remote.
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Local is for all extensions registered on the LAN and Remote is for all extensions
registered from remote networks, WAN, Internet etc.

Click on the Next step button.
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Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
Name
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Enter a name for the extension being created. Example: John Smith.
E-mail
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Enter the e-mail address associated with this extension. This e-mail address will receive all
system notification messages. Example: [email protected]
Department
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Department to which extension will belong to. Example: Sales.
Click on the Save button.
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Registering Phone
This chapter describes how to register VTech phone using Hostname or IP Address, or DNS
SRV.
The following topics are covered:
Hostname or IP Address
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Hostname or IP Address
Login to phone web administration interface
Open a new browser window and enter your phone IP address in order to access the phone
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web administration interface login screen. Example: http://192.168.1.22
Login to phone web administration interface with your username and password. Please note,
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factory default login details are username: admin and password: admin.
Click on Account.
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Enter or set the following details into the respective fields.
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REQUIRED FIELDS:
Account Active
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Make sure the On radio box is selected.
Register Name
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PBXware extension number. Example: 1003
User Name
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Usually the same number as the Phone Number.
Password
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The Secret of the extension as received in the e-mail associated with this extension.
Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created
extension.
Sip Server
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Enter the Hostname or IP Address of the PBXware.
- Example for Hostname: voip.bicomsystems.com
- Example for IP Address: 192.168.1.10
Click on the Confirm button.
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You'll have to wait sometime prior for the device to reboot. If everything is done as above
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described, you should have successfully registered your phone to PBXware. Dial *123 to verify
registration.
Auto Provisioning
This chapter describes how to set UAD settings, create PBXware extension and register the
phone using DHCP or Static IP address.
The following topics are covered:
UAD Settings
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Creating Extension
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Registering Phone
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UAD Settings
UAD settings
Login to PBXware web administration interface.

Open a new browser window and enter the IP address in order to access the PBXware web
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administration login screen. Example: http://192.168.1.10.
Login to PBXware with your e-mail address and password.
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UAD settings.
Navigate to Settings:UAD.
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Make sure VTech UAD is enabled. To check the UAD status click on the edit icon
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corresponding to your VTech phone.
Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
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Click on the Save button to save changes.
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Creating Extension
Creating Extension
Add Extension
Navigate to Extensions. Click on Add Extension.
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The standard options window will be shown below.
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Select VTech phone model from the UAD select box.
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Select Location: Local or Remote.
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Local is for all extensions registered on the LAN and Remote is for all extensions
registered from remote networks, WAN, Internet etc.
Click on the Next step button.
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Extension values
Enter values into the required field text boxes.
REQUIRED FIELDS:
Name
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Enter a name for the extension being created. Example: John Smith.
E-mail
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Enter the e-mail address associated with this extension. This e-mail address will receive all

system notification messages. Example: [email protected]
Auto Provisioning
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Set to Yes.
MAC Address
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Enter VTech phone MAC address. Example: 14AEDB123456. MAC address can be found
at the back of the phone.
Click on the Save button.
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Registering Phone
This chapter describes how to register VTech phone using DHCP and TFTP.
The following topics are covered:
DHCP
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TFTP
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DHCP
Configure DHCP
Make sure your DHCP router is configured to use option 66 to automatically instruct phones
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with the URL for auto provisioning. For more information refer to your router documentation
or contact your network administrator.
Phone first boot or user initiated reboot
Auto provisioning process will start during phone first boot or after reboot process has been
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initiated by user. DHCP server will instruct the phone where from to pickup appropriate
configuration file. If everything is done as above described, you should have successfully
registered your phone to PBXware. Dial *123 to verify registration.
TFTP
Open a new browser window and enter your phone IP address, e.g. http://192.168.1.22.
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Enter username and password and press Confirm button. NOTE: Factory default login
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details are username: admin and password: admin.
Click on Servicing tab.
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Click on Provisioning link in the left hand navigation menu.
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In the Server URL field enter tftp:// followed by Hostname or IP Address
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Example for Hostname: tftp://voip.bicomsystems.com
Example for IP Address: tftp://192.168.1.10
Click on Save button.
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Click on Reboot link in the left hand navigation menu.
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Click on Reboot button.
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Auto provisioning process will start during phone reboot process, phone will pickup
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appropriate configuration file from PBXware. If everything is done as above described, you
should have successfully registered your phone to PBXware. Dial *123 to verify registration.
Configure BLF
This chapter describes how to configure BLF (Busy Lamp Field) for VTech VSP736.
The following topics are covered:
- Extension Settings
- Phone Settings
Etension Settings
Login to PBXware web administration interface.
Open a new browser window and enter the IP address in order to access the PBXware web
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administration login page. Example: http://192.168.1.10.
Login to PBXware with your e-mail address and password.
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Edit extension.
On the Extensions page click on the edit icon corresponding to your extension.
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Click on Advanced Options button.
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Navigate down to the Auto Provisioning and Presence group of settings.
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Make sure Auto Provisioning is set to Yes.
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Make sure Presence is set to "Yes".
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Click on the Save button to save changes.
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