V-tech i6764 User manual

1
NEED HELP?
This manual has all the feature operations and trouble-
shooting you need to install and operate your new VTech
telephone. Please take the time to review thoroughly to
ensure proper installation of this VTech innovative and
feature rich product.
You can also visit our website at www.vtechphones.com
for support,
shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
VTech toll free 1 [phone]. In Canada, dial
1 [phone]
Important! Before using this
telephone, you must read the
Important safety
instructions on page 33 of
this manual.

Table of contents
Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The handset layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
The base unit layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting power to base unit/handset charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installationofhandsetbattery........................................... 8
Chargingofthehandsetbattery ......................................... 8
Checkbatteryindicator ................................................ 9
Connectingtophoneline............................................... 9
Checkingfordialtone ................................................. 9
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Handset and base indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Base LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Handseticons ...................................................... 11
HandsetLEDs ...................................................... 11
Handset operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adjusthandsetvolume................................................ 12
Redialfunction...................................................... 12
Makingcalls........................................................ 12
Answeringcalls ..................................................... 12
Mute.............................................................. 13
Callforwardandcalltransfer........................................... 13
Callforward ........................................................ 14
Calltransfer ........................................................ 14
Conferencecall ..................................................... 14
Baseoperation...................................................... 14
Storeanewentry.................................................... 15
Review/dial from the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Editaphonebookentry ............................................... 17
Deleteaphonebookentry............................................. 17
Call ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ReviewcallerID..................................................... 18
StorecallerID....................................................... 19
DialfromcallerID.................................................... 20
DeletecallerID...................................................... 20
Ringervolume ...................................................... 21
Ringtone .......................................................... 21
Keytone(presettoON)............................................... 21
Handsetname(presettoVTECH)....................................... 22
Language(presettoEnglish)........................................... 22
Answering system operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Audibleindicators.................................................... 23
Turnansweringsystemonoroff........................................ 23
Settheclock........................................................ 23
Aboutmailboxes..................................................... 24
Aboutannouncements................................................ 24
Recordyourannouncement............................................ 24
Reviewyourannouncement ........................................... 25

Table of contents
Answeringsystemfeaturesetup........................................ 25
Listentomessages .................................................. 27
Adjustplaybackvolume............................................... 28
Deletemessages.................................................... 28
Recordamemo..................................................... 29
Callscreening ...................................................... 29
Messagewindowdisplay.............................................. 30
Remoteaccess...................................................... 31
Advance Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Headset operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
FCC, ACTA and IC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Technical specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4
Parts checklist
1. Base unit
2. Handsets (2)
3. Handset charger
4. Base power adapter
5. Telephone line cord
6. Belt clips (2)
7. Base wall mounting bracket
8. Charger wall mounting bracket
9. User’s manual
10. Batteries (2)
To purchase replacement batteries, visit us on the web at www.vtechphones.com
or call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech
Telecommunications Canada Ltd. at 1-800-267-7377.
NOTE: Use only VTech batteries (part number 89-1323-00-00).

5
The handset layout
1. Antenna
2. Earpiece
3. LCD display
4. Caller ID (scroll down)
5. On (ash)
6. Headset jack (2.5mm)
7. Dialing keys (0-9, *, #)
8. Redial (pause)
9. Speaker
10. Volume control
11. Directory (scroll up)
12. Select (menu)
13. Off (clear)
14. Intercom
15. Mute (delete)
















6
The base unit layout
1. Locate handset
2. Volume control
3. Record/memo
4. Time/set
5. Change
6. Answer on/off
7. Skip/quick
8. Delete
9. Message boxes play/stop
10. Repeat/slow
11. Menu
12. In use LED
13. Charging LED
14. Power connector jack
15. Telephone jack













 

7
Getting started
Connecting power to base unit/handset charger
1. Plug the power adapter into an electrical outlet not controlled by a wall
switch, and the connector into the bottom of the base unit.
2. Choose the location for your handset charger, and plug its power supply
into an electrical outlet.
Setup
To outlet
To telephone outlet

8
Getting started
Setup
Installation of handset battery
1. Place the new battery in the hand-
set with the positive and negative
poles aligned in the battery com-
partment.
2. Replace the battery compart-
ment cover by sliding it upward.
3. If the new battery is not al-
ready charged, place the hand-
set in its charger or base unit, and
allow it to charge for 10-12 hours.
After the initial charge, a mainte-
nance charge of eight hours should
be sufcient. Be sure to place the
handset in its base when not in use
for maximum performance.
Charging of the handset battery
The handset of your cordless telephone is powered by rechargeable battery.
It charges automatically whenever the handset is in its charger or base unit.
Average talk time on a fully charged battery is about nine hours depending on
environmental conditions, standby time is approximately four days.
You should charge the batteries for 10-12 hours when you rst receive
your phone. You will know the battery need charg-
ing when:
• The low battery message is displayed:
• The handset seems completely dead, the LCD
is completely clear and does not activate when
you press the keys.
NOTE: When in LOW BATTERY mode, the keypad
sounds, backlighting and speakerphone features will not work. When your battery
has been charged, your features will return to their normal function.
IMPORTANT:
1. Do not dispose of battery in a re, it might explode.
2. Do not open or mutilate the battery. Toxic substances may be released,
causing harm to eyes or skin.
3. Exercise care in handling the battery in order to prevent an accidental
short of the charge contacts, potentially causing the battery to overheat.
4. Do not dispose of the battery into household garbage. Properly recycle the
battery.
5. For maximum performance, use only the power supply packaged with your
VTech phone.

9
Getting started
Connecting to phone line
Plug one end of the telephone line cord into the jack at the bottom of the base
unit. Then plug the other end of the cord into the wall jack.
Setup
Checking for dial tone
After the battery are charged, press /FLASH on the handset. You should hear
a dial tone. If not, see Troubleshooting.
CAUTION: Use only the VTech power supply provided with your telephone.
Check battery indicator
If you receive a check battery warning, it indicates
one of the following:
1. There are no batteries in your handset. You’ll
need to install battery into your handset (see
Installation and charge of handset Battery
section on the previous page.)
2. The battery needs to be replaced with a new battery.
3. The battery has been installed incorrectly. Please reinstall (see Installation
of handset battery) and/or the diagram in the battery compartment on the
handset.
IMPORTANT! FOR MAXIMUM PER-
FORMANCE OF YOUR CORDLESS
TELEPHONE SYSTEM:
1. Choose a central location for your
base unit.
2. Install your base unit and extension
handsets away from electronic equip
ment, such as personal computers,
television sets and microwave ovens.
3. In locations where there are multiple
cordless telephones, separate base
units as far away as possible.
4. Install your telephone equipment
away from heat sources and sunlight.
5. Avoid excessive moisture, dust or
extreme cold.

10
Getting started
Wall mounting
The wall mount brackets are designed for use on standard wall mount plates
only. Wall mounting is optional.
1. Plug the adapters into electrical outlets. Then plug the connector of the base
power adapter to the connector jack at the bottom of the base unit.
2. Connect the telephone line cord to the jack at the bottom of the base unit, and
the other end to the wall jack.
3. Line up the tabs on the wall mount adapters with the holes at the bottom of
the base unit/back of the handset charger. Snap the wall mount bracket rmly
in place.
4. Mount the base unit/handset charger on the wall. Position the base unit/hand-
set charger so that the mounting studs will t into the holes on the wall mount
bracket. Slide base unit/handset charger down on the mounting studs until it
locks into place.
.

11
Basic operation
Handset and base indicators
• Turns on when the microphone is muted.
• Turns on when there are new call log entries.
• Turns on when the ringer is muted.
• Low battery indicator or charging indicator.
Handset LEDs
LED Description
.
Base LEDs
LED Description
IN USE
CHARGING
PLAY/STOP
1, 2, 3
• On when the phone is off the hook.
• Flashes when an extension phone is off the hook.
• On when the handset is charging in the base.
• Flashes when new messages are in the corresponding
mailbox.
• On when only old messages are in the corresponding
mailbox.
• On when the answering system is on.
• LED is on when in handsfree mode.
Handset icons
Icon Description
MUTE
NEW
Answer ON/OFF

12
Basic operation
Handset operation
Making calls
• Press /FLASH (or SPEAKER to use the
hand set speakerphone feature). Dial the
phone number.
-OR-
Dial the phone number rst, then press
/FLASH (or SPEAKER).
• Press OFF to end your call or place the
handset in its base.
Answering calls
• Press /FLASH, SPEAKER or any dialing
keys.
• Press OFF to end your call or place the
handset in its base.
Adjust handset volume
The volume control is on the right edge of the
handset. During a call, press the VOLUME +
and - keys to adjust the listening volume to a
comfortable level. When you reach the maximum
or minimum setting, a double beep will sound.
NOTE: The procedure to change the volume
is the same for the handset earpiece, speaker-
phone and headset.
Flash function
You can use your i 6764 with services such as
call waiting (fee required). When you receive a
call waiting signal, press /FLASH to switch to
the new call. Press /FLASH again to switch
back to the original call.
NOTE: Use /FLASH to access other phone
company subscriber services, as described by
your provider.
Redial function
• Press REDIAL/PAUSE to display the last
telephone number dialed from the handset
(up to 32 digits). Use or to scroll
through the last ve numbers dialed. When the beginning or the end of the
redial list is reached, a double beep will sound.
• Press OFF to exit the redial review list.
• When the desired number is reached, press /FLASH or SPEAKER to
dial.
• When the desired entry displays, press DELETE to delete it. You’ll hear a
conrmation beep.
NOTE: If the redial memory is empty, and REDIAL is pressed, a double beep
will sound.

13
Basic operation
Handset operation
Mute
• During a call, press the MUTE/DELETE
key to disable the microphone. The screen
will display MICROPHONE
MUTED briey:
• Press MUTE/DELETE again to return to
normal two-way conversation. MICRO-
PHONE ON will display briey.
Intercom call
• From idle (off) mode, press INTERCOM.
The handset will display:
• The other handset will ring and the screen
will display:
• Press INTERCOM, SPEAKER or any dialing
key to answer the intercom call. The
screens will display:
• Press INTERCOM or OFF on either hand-
set to end the call, or simply place the
handsets back in their charger.
NOTE: If the other handset is out of range, or
on an external call, when you intercom it, the
display of the rst handset will show:
Call forward and call transfer
An external call can be forwarded or transferred
from one handset (HS1) to the other handset
(HS2). The difference between forward and trans-
fer depends on if HS1 wishes to speak with HS2
before the call is transferred.

14
Basic operation
Handset operation
Call forward
• A handset (HS1) on an external call can forward
the call to the other handset (HS2) by pressing
and holding the INTERCOM key. HS1 will ini-
tially show:
• HS2 can press /FLASH to answer the call.
NOTE: If HS2 does not answer the call in about 30
seconds, the external call will be returned to HS1
and the display will show:
If the returned call is not answered within another 30
seconds, the external call will end automatically.
Call transfer
• HS1 can transfer an external call to HS2 by pressing the INTERCOM key.
The external call is put on hold automatically.
• HS2 will ring, showing an intercom call.
• HS2 can answer the intercom call by pressing /FLASH.
• Intercom is established while the external call is still on hold. HS1 may
discuss the external call with HS2.
• When HS1 presses OFF, the external call is then transferred to HS2. CALL
TRANSFERRED will briey display on HS1.
NOTE: If there is no answer on HS2, HS1 can reconnect to the held call by press-
ing /FLASH.
Conference call
It is possible to establish a conference between
two handsets and the external line.
If HS1 already has a connection to the external
line, HS2 can join the call by pressing /FLASH,
a conference will be immediately established.
Both handsets will show:
Base operation
From the base unit, press the LOCATE HANDSET
key to locate the handsets.
• With the handset in idle, press LOCATE
HANDSET. The handsets will display:
• To end the page at the base, press LOCATE
HANDSET again.
• To end the page at the handset, press /
FLASH, SPEAKER or any dial pad key
(0-9, *, #) on handset, or press LOCATE
HANDSET base.

15
Basic operation
Phonebook operation
Your phone can store up to 50 numbers with names in memory. Each memory lo-
cation can hold up to 32 digits for the number and 16 characters for the name.
NOTE: The handsets share a common phonebook, which is stored in the base.
This means that entries inserted by one handset are available for both handsets,
and if one deletes a phonebook entry, it will disappear from both handsets.
When one handset is accessing the phonebook, the other handset cannot access
it at the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will
display on the second handset.
Store a new entry
• Press MENU.
• With PHONEBOOK selected, press
SEL.
• Press to select STORE. Press SEL.
• You will be prompted to ENTER NUMBER.
Use the dialing keys to enter the number
you wish to store in the phonebook.
Press the MUTE/DELETE key to back-
space and make corrections. Press
SEL.
• You will then be prompted to ENTER
NAME. Use the dialing keys to spell the
name. Press SEL.
• You’ll hear a conrmation tone, and the
new phonebook entry will briey be dis-
played.
NOTES:
• If the phonebook is full, the handset will
display PHONEBOOK IS FULL.
• You can press REDIAL/PAUSE, then
or to scroll to the previously dialed
number from the redial list to store it
into the phonebook. Press SEL.
• While entering numbers, press and
hold REDIAL/PAUSE to add pauses
if necessary.
• If the number is already in the phonebook,
the display will show:
�

16
Basic operation
Phonebook operation
Each press of a particular key causes characters to be displayed in the following
order:
Characters by number of key presses
Key
1 2 3 4 5 6 7 8 9
space 1
A B C 2 a b c
D E F 3 d e f
G H I 4 g h i
J K L 5 j k l
M N O 6 m n o
P Q R S 7 p q r s
T U V 8 t u v
W X Y Z 9 w x y z
0
? ! / ( )
# ‘ , - . &
1
2
3
4
5
6
7
8
9
0
#
Review/dial from the phonebook
• Press MENU. With PHONEBOOK in the rst
line, press SEL. With the REVIEW in the rst
line, press SEL.
- OR -
With the handset in idle, press to enter
phonebook review mode. The rst phonebook
entry will be displayed.
• Scroll through phonebook entries using
and or enter rst character of the name to
be searched (using the digit keys). Continue
navigating using the or scroll keys, until
you reach the entry to be dialed.
NOTE: When reviewing the phonebook, the sec-
ond line of the display will show the number, up
to 16 digits. For numbers longer than 16 digits,
only the rst 13 digits will be shown. Press or
#to scroll the phone number to see the additional
digits.

17
Basic operation
Phonebook operation
• Press /FLASH or SPEAKER to dial the
number.
NOTE: If there are no entries in the phonebook,
when it is accessed, PHONEBOOK IS
EMPTY will display.
Edit a phonebook entry
• Follow the steps in Review/dial from the
phonebook (page 16) to reach the entry to
be edited.
• Press SEL to enter number edit mode.
• Press MUTE/DELETE to backspace then
press the digit keys to correct the number.
Press and hold REDIAL/PAUSE to add
pauses if necessary.
If you wish to store a number from redial
memory into the phonebook, press REDIAL/
PAUSE then or to scroll to desired redial
number from memory. Press SEL.
• Press SEL.
• Press MUTE/DELETE to backspace and use
the digit keys to enter the correct name.
• Press SEL. You’ll hear a conrmation tone.
Delete a phonebook entry
• Follow the steps in Review/dial from the
phonebook (page 16) to reach the entry to
be deleted.
• Press MUTE/DELETE to delete the entry.
You’ll hear a conrmation tone.
• The handset will then move to the next entry,
if any.
�

18
Basic operation
Caller ID
Caller ID - call waiting ID
Your phone is capable of displaying the number of the calling party before you
answer the phone (caller ID or CID). If the number is contained in the phone-
book, the name of the caller will also be displayed. It is also capable of displaying
CID information in conjunction with a call waiting alert signal (call waiting caller
ID). With call waiting caller ID, the caller ID data is displayed so you can decide
whether to answer the incoming call, or continue with your current conversation.
Your phone can hold up to 50 caller ID entries.
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID These are
subscription services, provided by most regional telephone service providers.
You must subscribe to these services to get the benets of these features. If
you do not subscribe to caller ID services, you can still use your phone and
the other features it offers.
Due to regional incompatibilities, caller ID information may not be available
for every call you receive. In addition, the calling party may intentionally block
their name and/or phone number from being sent.
• As new caller ID/call waiting ID records
are received, your handset displays will
alert you to the new caller ID records, for
example:
• After you review all new caller ID records,
the NEW call indicator will be turned off and
the screen will show:
• If the call log is full, the oldest entry is
deleted to make room for the new call. If
the call log is empty when you try to enter
to call log review, the following message is
displayed:
Review caller ID
You can review the caller ID records via the
menu as described below, or by pressing
while in idle, and the handset jumps directly to
caller ID review.
• In idle mode, press MENU.
• Press to scroll to the CALL LOG option.

19
Basic operation
Caller ID
• Press SEL. Use and to scroll through
the call log entries. When the beginning or
the end of the call log is reached, a double
beep will sound.
NOTE: The NEW icon in the lower left corner
indicates the call has not yet been reviewed.
Store caller ID
• Follow the steps in Review caller ID to scroll
to the record to be stored.
• While reviewing the call log, press # repeat-
edly to display the alternate dialing options.
The available options are: (1 + area code
+ number, area code + number, 1 + number,
number only). Press SEL to store the displayed
number.
• If the caller ID record contains both name and
number, the caller ID will be stored after
pressing SEL.
• If the caller ID record does not contain a name,
you will be prompted to EDIT NAME and the
screen will show:
• If the caller ID record does not contain a
number, you will be prompted to EDIT
NUMBER, and the screen will show:
• You’ll hear a conrmation beep and the
screen will display:
• If both name and number are missing, for
example as in a private listing, the request
will be rejected with the message:
• If the number already exists in the phonebook,
the entry will not be stored, and the screen
will show:



20
Basic operation
Caller ID
Deleting caller ID
• Follow the steps in Review Caller ID to
scroll to the record to be deleted.
• Press the DELETE key to delete the desired
record. You’ll hear a conrmation beep
and the previous caller ID record will be
displayed on the screen.
• To delete all the caller ID records, press
and hold the DELETE key. The screen
will ask you DELETE ALL CALLS? Press
SEL to conrm. Press OFF to return to the
caller ID record previously displayed.
• If the phonebook is full, the screen will show:
Dialing from caller ID
• Follow the steps in Review caller ID to
scroll to the entry to be dialed.
• While reviewing the call log, press # repeat-
edly to display the alternate dialing options.
The available options are: (1 + area code
+ number, area code + number, 1 + number,
number only). Press /FLASH or SPEAKER
key to dial the number.