V-tech ErisTerminal VSP726 Instruction manual

Copyright 2017, Star2Star Communicaons, LLC and VTech Communicaons, Inc.
Star2Star is a registered trademark of Star2Star Communicaons, LLC.
VTech is a registered trademark of VTech Holdings Limited.
Revised 10-25-17
This guide covers the basic features and operation of the
VTech VSP726 telephone. For more detailed information
including a video tutorial, please visit the Star2Star
Knowledge Base at knowledge.star2star.com
For a brief video overview of the Star2Star System, visit
http://tinyurl.com/s2sintro
VTech VSP726 Desktop Telephone
Quick User Guide
®To Make a Call:
1. Pick up the handset, press or press to hear a dial
tone.
2. Enter the desired number on the keypad and press the DIAL soft
key. If the phone accepts the number as valid, it will dial the number
automatically after a short delay.
Answering Incoming Calls:
Lift the handset or press soft key, SPEAKER or HEADSET.
You may also press a ashing green Line key to answer that
incoming call.
Note: You may reject an incoming call by pressing the soft
key.
Ending a Call:
Press to end a call. If you are on speakerphone and the
handset is on hook, press SPEAKER to end the call.
Do Not Disturb (DND) mode:
Press and
Select the Call menu and highlight Do Not Disturb.
On the Do Not Disturb menu, highlight All Lines or the desired line to
turn Do Not Disturb On of O󰀨. Press to turn Do Not Disturb
On or O󰀨.
Press . When DND on for your default line, appears on
the idle screen for each line DND applies.
Adjusting the Volume:
Press during a call to adjust the receiver volume of
the handset/speakerphone/headset.
Press when the phone is idle to adjust the ringer
volume.
MESSAGE WAITING indicator
Illuminates when you have
a new voice message.
Programmable keys
Can be programmed to perform various
functions or access various features.
For example:
• Access a line to make a call.
• Dial a monitored extension or a
quick-dial number.
• Turn a feature such as Do Not
Disturb on and o󰀨.
Key label card
To write on the key label card, pull out
the card from under the plastic cover.
LOWER
Press to access the second level
(alternate function) of a programmable
key.
Corded headset input (on side)
SPEAKER
Press to turn the
speakerphone on or o󰀨
MIC
This is the microphone used in
speakerphone mode
Front panel features & controls:
SCREEN
Displays call information,
soft key labels, and phone
menus.
SOFT KEYS
Performs di󰀨erent actions
depending on the on-screen
labels.
MENU
Press to display the
phone’s menu.
SELECT
Select a menu item.
CANCEL
While in a menu, press
to cancel an operation
and exit the menu.
HOLD
Puts a call on hold.
4-Way NAVIGATION KEY
While in menus, press qor pto scroll
through the menu, highlight items or change
settings. While entering names, numbers or
other text, press tor uto move the cursor
left or right.
Dial pad
Use to dial numbers and enter
text.
MUTE
During a call, press to prevent
your voice from being heard.
VOLUME
• During a call, press to adjust the
listening volume.
• During message playback, press
to adjust the playback volume.
• When the phone is idle, press to
adjust the ringer volume.
HEADSET
When a headset is
connected, press to make,
answer, or hang up a call.
Dial pad and audio keys

Call History:
Your phone stores name and number information for the last
200 incoming and outgoing calls. The newest entries replace
the oldest. You can view call history information for:
• All calls: All categories of calls
• Missed calls: Incoming calls that were not answered
• Received calls: Incoming calls that you answered,
forwarded or rejected.
• Dialed calls: All outgoing calls. You can use this as a
redial list.
To view the call history, press MENU , go to Features, then
press SELECT. Press to highlight Call History, then
press SELECT. The Call History screen appears.
Select the desired Call History folder.
Placing a call on Hold:
During a call, press the hold button. The On hold screen
appears. The key for the held line ashes green slowly.
From the On hold screen you can press:
Transferring Incoming Calls:
There are three ways to transfer a call: Blind Transfer, Attended
Transfer and Semi-Attended Transfer.
Blind Transfer:
During a call press . The call is automatically put on
hold and the transfer setup screen appears.
On the transfer setup screen, enter the number to which you
want to transfer the call.
Press . Dial the number to transfer to.
Transferring Incoming Calls, continued:
The Call transferred screen appears.
Semi-Attended Transfer:
Follow the same steps as above. When the second caller
answers, you may talk to the caller to notify them of the transfer,
then press to transfer the call.
Attended Transfer:
Follow the same steps as above. Press when the call is
answered.
Forwarding Incoming Calls:
When an incoming call appears, press . The phone
stops ringing and the Forward To screen appears.
Enter the number to forward to.
Press Forward. The call will immediately be forwarded to the
number you entered. To automatically forward incoming calls, see
Find-Me / Follow-Me in the next section.
Key Star2Star Features
Find-Me / Follow-Me:
The Find-Me / Follow-Me feature allows you to determine how
calls are automatically forwarded from your extension.
There are three types of Find-Me / Follow-Me:
• Follow Me (Immediate) -- Calls to your extension will be
sent automatically to the number you dene.
• Find Me (Sequential) -- Calls to your extension will ring
your extension and any other numbers that you dene, in
order.
• Find Me (All) -- Calls to your extension will ring your
extension and any other numbers that you dene, all at
once.
The Find-Me / Follow-Me settings can be changed using the
Star2Star Application Framework.
Conference Calling:
During a call, press to view the next set of soft keys.
Press . The call is automatically put on hold and the
conference setup screen appears.
Dial the second number for the other party you want to join your
conference. When the second call is established, press
. The conference begins immediately.
From here you may End, Hold or Split the conference by using
the displayed soft keys.
If you need to create a conference call with more than three
participants, you can use our StarConference™ meet-me
conferencing feature. Check with your system administrator for
more information.
Voice Mail:
The phone will alert you when you have a new message. The
Message Waiting indicator also illuminates.
Listening to voice messages:
When the phone is idle, press MENU.
With Features highlighted, press SELECT.
Press to highlight Message, then press SELECT.
Note: when accessing the voice mail system for the rst time,
your password is your extension #. Change this to a 4-digit
number you can easily recall.
Call Park & Retrieve (if enabled on your phone)
1. During an incoming call, press the park softkey
2. The call will be parked in the rst available park position,
and the icon for that position will illuminate.
3. The caller will hear music or message on hold if congured
on your system.
4. The parked call can be retrieved from any local extension by
pressing the illuminated park icon.