V-tech ia5824 User manual

www.vtechphones.com i
Table of contents
Parts checklist...................................................................1
Installation.........................................................................2
Connect power and telephone line cords .....................2
Choose location ............................................................3
Install handset battery...................................................3
Wall mounting................................................................4
Desk/table bracket installation......................................4
If you subscribe to DSL service ....................................5
Belt clip..........................................................................6
Headset .........................................................................6
Telephone operation .........................................................7
Handset layout ..............................................................7
Telephone base layout ..................................................8
Handset operation.........................................................9
Telephone base operation ..........................................11
Set language ...............................................................12
Set dial mode ..............................................................12
Set handset date and time ..........................................12
Check for dial tone ......................................................12
Charge the handset battery ........................................13
Handset ringer style/battery save...............................13
Ringer volume .............................................................13
Temporary tone dialing ...............................................14
Operating range ..........................................................14
Voice mail ....................................................................15
Clear voice mail alert ..................................................15
Display screen messages ...........................................16
Directory..........................................................................17
Store a directory entry ................................................17
Edit a directory entry ...................................................18
Erase a directory entry................................................19
Move a directory entry to the speed dial.....................19
Dial a directory number...............................................20
Speed dial ......................................................................21
Store a speed dial entry ..............................................21
Edit a speed dial entry ................................................22
Erase a speed dial entry .............................................23
Dial a speed dial number ............................................23
Reassign locations in speed dial ................................23
Caller ID .........................................................................24
About call history (caller ID) ........................................25
Review call history ......................................................25
Delete records from call history ..................................26
Delete a specic call ...................................................26
Delete all calls .............................................................26
Dial a displayed number..............................................26
Store a call history record in the directory ..................26
Display screen messages ...........................................27
Battery information..........................................................28
Troubleshooting ..............................................................29
Maintenance....................................................................38
Limited Warranty ............................................................38
Important safety instructions ..........................................40
FCC, ACTA and IC regulations .......................................41

www.vtechphones.com
ii
The RBRC®seal..............................................................42
Technical specications..................................................43
Index................................................................................44
Table of contents

Important! Before using this telephone,
please read the Important safety
instructions on page 40 of this manual.
NEED HELP?
This manual has all the feature operations and troubleshooting you need to install
and operate your new VTech telephone. Please take the time to review thoroughly
to ensure proper installation of this VTech innovative and feature rich product.
You can also visit our website at www.vtechphones.com for support,
shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.

www.vtechphones.com 1
Getting started
Parts checklist
• Handset
• Telephone base
• Desk/wall mount bracket
• Base power adapter
• Battery
• Battery cover
• Belt clip
• Telephone line cord
• User’s manual
Handset Telephone base
with desk/wall mount
bracket
Battery covers
Battery
Belt clip Telephone line cord User’s manual
• Important!
Before using
this telephone,
please read
the Important
safety
instructions on
page 40.
Your phone should include the following
To p u r c ha s e r e p l ac e m e n t
batteries, visit us on the web at
www.vtechphones.com or call us
at 1-800-595-9511. In Canada,
go to www.vtechcanada.com or
call us at 1-800-267-7377.
Base power adapter

www.vtechphones.com
2
Connect power and telephone line cords
Installation
Standard
electrical outlet
Modular
telephone jack
• Install the telephone
base away from
electronic equipment
such as personal
computers,
television sets or
microwave ovens.
Avoid excessive
heat, cold, dust or
moisture.
• Connect the power
and telephone
line cords to the
underside of the
base as illustrated.
• Plug the AC adapter
into an electrical
outlet. Connect the
telephone line cord
to the wall jack.
• This power unit
is intended to be
correctly orientated
in a vertical or oor
mount position.
The prongs are not
designed to hold
the plug in place if
it is plugged into a
ceiling or an under
the table/cabinet
outlet.

www.vtechphones.com 3
Getting started
Installation
Choose location
For maximum performance of your
cordless telephone system:
1. Choose a central location for
your telephone base.
2. Install your telephone base and
handset away from electronic
equipment, such as personal
computers, television sets and
microwave ovens.
3. In locations where there are
multiple cordless telephones,
separate telephone bases as
much as possible.
4. Install your telephone equipment
away from heat sources and
sunlight.
5. Avoid excessive moisture, dust
or extreme cold.
a) Align the two holes in the plug with the socket pins in the
handset battery compartment, matching the red and black
wires to the color-coded label. Snap the plug into place.
Put the battery into the compartment.
b) Place the battery in the compartment with the wires tucked
inside.
c) Replace cover by sliding it up into place.
d) The battery may have enough power for some calls. For
best performance, put the handset in the telephone base
and charge the battery for at least 16 hours.
• Use only the
provided VTech
battery, or
equivalent.
• To purchase
replacement
batteries,
visit us on the
web at www.
vtechphones.
com or call us
at 1-800-595-
9511. In Canada,
go to www.
vtechcanada.
com or call us at
1-800-267-7377.
Install handset battery
1
2

www.vtechphones.com
4
Installation
Wall mounting bracket installation (optional)
Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use.
If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard
telephone wall plate. For wall mounting, follow these instructions:
Desk/table bracket installation
To place your telephone base on a desk or table, insert the
wall mounting/desktop bracket.
Insert the lower portion tabs of the bracket into the upper
grooves of the telephone base.
• Snap the upper portion tabs of the bracket into place.
To remove the bracket, press both upper portion tabs
firmly inward and pull the bracket upward until it is
released from the grooves.
•
•
• First, insert the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in
the telephone base, then snap the upper portion tabs of the bracket into place.
• Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes
on the telephone base and wall mounting/desktop bracket. Slide the telephone base down on the
mounting studs until it locks into place.
To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward
until it release from the grooves.
•
upper portion tab
upper grooves
lower portion tab
lower groove

www.vtechphones.com 5
Getting started
If you subscribe to DSL service
If you receive high speed internet through your telephone line (commonly referred to as DSL) and you are
experiencing interference during conversations and/or your caller ID features aren’t functioning properly, install
a DSL lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL
provider to obtain a DSL lter.
Installation
To single telephone jack
(RJ11C)
Telephone line cord DSL lter (For DSL users)

www.vtechphones.com
6
Installation
Belt clip (optional)
To remove
To attach
Headset jack
You can use this telephone handsfree when you install
any VTech 2.5 mm headset, purchased separately.
Plug the headset into the jack located on the right side
of the handset (under the small rubber ap). Do not force
the connection, but make sure the plug ts securely.
To purchase a headset, visit us on the web at
www.vtechphones.com or call us at 1-800-595-9511.
In Canada, go to www.vtechcanada.com or call us at
1-800-267-7377.

www.vtechphones.com 7
Basic operation
Telephone operation
1,2
3,4
8
7
9
10
5
6
Handset layout
1. TALK
2. FLASH
3. CHAN (channel)
4. REMOVE
5. Answer a call
6. /CID VOL-
/VOL+
7. SELECT
8. OFF
9. REDIAL/PAUSE
10.PROG (program)

www.vtechphones.com
8
Telephone operation
11
12
13
Telephone base layout
11. CHARGE/IN USE
12. Message waiting indicator
13. FIND HANDSET

www.vtechphones.com 9
Basic operation
Handset operation
Making calls
•Press TALK/FLASH, then dial the number.
— OR —
Dial the number (press then press CHAN/REMOVE to backspace), then press TALK/FLASH.
• To answer a call, press TALK/FLASH.
• To end a call, press OFF.
Ending Calls
• Press OFF to end your call.
— OR —
Put the handset on the telephone base to end your call.
Answering calls
• Press any key to answer a call (except OFF, or ).
FLASH
• During a call, press TALK/FLASH to receive an incoming call, if call waiting is activated.
CHAN
• Press CHAN to switch to a clear channel while on a call.
REMOVE
When viewing the call log, press to delete the current record displayed. While handset is in idle mode,
press and hold to delete all records in the call log.
/CID (caller ID) VOL- and /VOL+ (directory)
/CID (caller ID) VOL-
• While on a call, press to decrease the volume. A double beep will sound when you reach the lowest
setting.
Telephone operation

www.vtechphones.com
10
• While phone is not in use, press to display caller ID information.
• While entering names or numbers into memory, press then press CHAN/REMOVE to delete the
last character entered.
/VOL+ (directory)
• While on a call, press to increase the volume. A double beep will sound when you reach the highest
setting.
• While phone is not in use, press to display directory entries.
• While entering names, press twice to add a space.
SELECT
• Press to conrm an entry of operation or to select highlighted item from menu.
OFF
• During a call, press to hang up. While in a menu, press to cancel an operation or exit the menu.
REDIAL/PAUSE
• Press to view redial number. Press again to delete the redial number. Press to insert a dialing
pause while entering a number.
PROG (program)
• With the handset in idle (on-hook), press to enter programming mode.
Volume
• During a call, press or to adjust the listening volume to a comfortable level.
Telephone operation

www.vtechphones.com 11
Basic operation
Telephone base operation
CHARGE/IN USE
• Flashes slowly when the handset is in use.
• Glows steadily when the handset is charging in its base.
• Flashes in unison with an incoming call.
Voice mail indicator
If you subscribe to telephone company voice mail with a visual message waiting signal, this light
ashes, NEW VOICEMAIL and an icon will also display on the handset screen when you have voicesplay on the handset screen when you have voice
mail waiting.
FIND HANDSET
Press to page the handset. Press again, press OFF on handset, or place handset in the telephone
base to cancel the page.
Telephone operation

www.vtechphones.com
12
Set language
• Press PROG, then press or until LANGUAGE is displayed. Press SELECT.
• The current setting blinks. Press or until the screen displays the correct language (English,
Espanol, Francais).
• Press SELECT to save your selection.
Set dial mode
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you
have pulse (rotary) service, you’ll need to change the dial mode.
• Press PROG.
• Press or until the screen displays DIAL MODE: and the current setting.
• Press SELECT. The current setting blinks.
• Press or to select TONE or PULSE.
• Press SELECT to save.
Set handset date and time
If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming
call. If you do not have caller ID service, you can set the date and time manually:
• Press PROG, then press or until DATE/TIME is displayed. Press SELECT.
• The month is ashing. Press or until the screen displays the correct month. Press SELECT.
• The day is ashing. Press or until the screen displays the correct day. Press SELECT.
• The hour is ashing. Press or until the screen displays the correct hour. Press SELECT.
• The minute is ashing. Press or until the screen displays the correct minute. Press SELECT.
• AM or PM is ashing. Press or to choose between AM or PM. Press SELECT.
Check for dial tone
After the batteries are charged, pick up the handset and press TALK/FLASH; you should hear a dial
• If you have any
trouble installing
your phone,
please visit our
website at www.
vtechphones.
com. In Canada
go to www.
vtechcanada.
com.
• In the event the
battery loses
all power or if
the battery is
removed, the
time setting will
be lost.
Telephone operation

www.vtechphones.com 13
Basic operation
tone. If you do not, refer to the Troubleshooting section in the back of this user’s manual.
Charge the handset battery
The battery may have enough power to allow for short calls. If the battery power is low, NEEDS
RECHARGING will appear on the handset screen. For best performance charge the battery for at
least 16 hours the rst time.
Handset ringer style/battery save
You can select from four different handset ringer styles, or turn the ringer off and extend the
battery life.
1. With the handset in idle (off) mode, press PROG.
2. Press or until the screen displays RINGER: and the current setting.
3. Press SELECT. The current setting blinks, you will hear a sample of the ring.
4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.
5. Press SELECT to conrm the displayed ringer setting.
Ringer volume
You can select from two different handset ringer volume, or turn the ringer off.
1. Begin with the handset in idle (off) mode.
2. Press and hold or until the screen displays OFF LOW HIGH.
3. The current setting blinks, and you will hear a sample of the ring volume.
4. Press or to select ringer volume: OFF/LOW/HIGH. You will hear a sample of each ring tone.
5. Press SELECT to conrm the displayed ringer setting.
Telephone operation

www.vtechphones.com
14
Telephone operation
Temporary tone dialing
If you have pulse (rotary) dialing, you can change from dial pulse to touch tone dialing during a call
by pressing *TONE. This is useful if you need to send touch tone signals for access to telephone
banking or long distance services.
1. Press TALK/FLASH.
2. Press TONE*.
3. Dial the number.
3. When you end the call by pressing OFF, the phone automatically returns to pulse dialing.
Operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and base can communicate over only a
certain distance — which can vary with the locations of the base and handset, the weather, and the
construction of your home or ofce.
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call
might not connect when you press TALK/FLASH. Move closer to the base, then press TALK/FLASH
to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To
improve reception, move closer to the base.
If you move out of range without pressing OFF, your phone will be left off the hook. To hang up
properly, walk back into range, periodically pressing OFF.
• Temporary tone dial
mode is useful if you
need to send touch
tone signals for
access to telephone
banking or long
distance services.
• For clearer
reception while on
a call, press the
CHAN button until
the interference is
eliminated.

www.vtechphones.com 15
Basic operation
Telephone operation
Voice mail
Your phone is designed to work with most local and regional telephone service provider’s voice
messaging systems, providing alerts on both the handset and telephone base when new messages
come in.
Voice messaging is a subscription service, available through most service providers, for a fee. Contact
your local telephone company for more information.
When a caller leaves a message in your voice mailbox, the VOICEMAIL light on the telephone base
will ash. In addition, the handset will display:
Clear voice mail alert
If after you review your message(s) your message waiting alert does not go off, you may manually
turn it off by:
1. Press PROG.
2. Press or until screen displays CLR VOICEMAIL
3. Press SELECT, the screen displays:
4. Press or to select YES or NO.
5. Press SELECT to conrm.
NEW VOICEMAIL
5:40 PM 5/01
CLEAR? YES
• Turning off the
voice mail indicator
only turns off the
displayed NEW
VOICEMAIL
message on the
handset screen;
it does not delete
your voice mail
message(s). Use
this feature when
the phone indicates
there is voice mail
when you have
none, or you have
accessed your voice
mail from a remote
location (other
than your home).
If there actually is
a new voice mail
message, your local
telephone company
will continue to send
the message which
turns the displayed
NEW VOICEMAIL
message.

www.vtechphones.com
16
Telephone operation
Display screen messages
Screen displays: When:
** RINGING ** There is a call coming in.
CONNECTING... The handset is waiting for dial tone.
PHONE ON The handset is in use.
NEW VOICEMAIL You have been alerted by the telephone company that you have
received new voice mail.
** PAGING ** The telephone base is paging the handset.
BATTERY LOW The battery needs to be recharged.
SCANNING... The handset is changing to another of the 30 channels available.
OTHER HANDSET
ON OR OUT OF
RANGE
1. Displays when base power is off and TALK/FLASH is pressed.
You’ll hear ve rapid beeps.
2. Displays when an out-of-range dial fails to connect.
RINGER: OFF The handset ringer is turned off.

www.vtechphones.com 17
Basic operation
Directory
Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up
to 15 characters for the name and 24 digits for the number in each location) in the handset.
Store a directory entry
1. Press PROG. The screen displays DIRECTORY.
2. Press SELECT. The screen displays ENTER NAME.
3. Using the chart below, enter up to 15 characters for the name you’re storing with the number. Press
then press CHAN/REMOVE to backspace and make corrections; press to advance or press it
twice to add a space.
Presses
Dial key Once Twice 3 times 4 times 5 times 6 times
1
1
2
A B C 2
3
D E F 3
4
G H I 4
5
J K L 5
6
M N O 6
7
P Q R S 7
8
T U V 8
9
W X Y Z 9
0
0
*
*
#
& ‘ , - . #
4. When you nish entering the name, press SELECT or PROG. The screen displays
ENTER NUMBER.
• Press OFF at any
time to exit the
directory.
• When the memory
is full the screen
will display
MEMORY FULL,
an error tone
sounds and you
will not be able
to store a new
number until you
delete a stored
number to make
room for another
entry.
• If the directory isIf the directory is
empty and you
try to access
the directory,
DIRECTORY
EMPTY will show
on the screen.
• When you reachWhen you reach
the end of the list
in the directory,
END OF LIST will
be shown on the
screen.