V-tech ia5839 - Cordless Phone - Operation User manual

1
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen
sink or swimming pool).
5. Do not place this product on an unstable surface, such as a table, shelf, or
stand. The product may fall, causing serious damage.
6. Slots and openings in the back or bottom of the base unit and handset are
provided for ventilation. To protect them from overheating, these openings
must not be blocked by placing the product on a soft surface such as a bed,
sofa or rug. This product should never be placed near or over a radiator or
heat register. This product should not be placed in any area where proper
ventilation is not provided.
7. This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply in your
home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product
where the cord may have anyone walking on it.
9. Never push objects of any kind into this product through slots in the base or
handset as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any kind on
the product.
10.To reduce the risk of electric shock, do not disassemble this product, but
take it to an authorized service facility. Opening or removing parts of the
base or handset other than specified access doors may expose you to
dangerous voltages or other risks. Incorrect reassembling can cause
electric shock when the product is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
12.Unplug this product from the wall outlet and refer servicing to an authorized
service facility under the following conditions:

2
Important Safety Instructions
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating
instructions, as improper adjustment of other controls may result in
damage and often requires extensive work by an authorized technician
to restore the product to normal operation.
E. If the product has been dropped and the base and/or handset has been
damaged.
F. If the product exhibits a distinct change in performance.
13.Avoid using a telephone (other than cordless) during an electrical storm.
There is a remote risk of electric shock from lightning.
14.Do not use the telephone to report a gas leak in the vicinity of the leak.
15.Only put the handset of your telephone next to your ear when it is in normal
talk mode.

3
Enhanced 5.8GHz Technology - Dual band transmission combines the best of
5.8GHz and 900MHz technologies, providing enhanced performance over
standard cordless telephones.
Before You Begin
6. Batteries (2)
7. Belt Clips (2)
8. User’s Manual
9. Charger Power Adaptor
10. Wall Mount Bracket
Parts Check List
1. Base Unit
2. Handsets (2)
3. Handset Charger
4. Base Power Adaptor
5. Telephone Line Cord
Handset x 2
Base Unit
Handset Charger
Battery x 2 Belt Clip x 2 Charger
Power Adaptor
Base Power Adaptor Telephone Line Cord User’s Manual
(English and Spanish)
Wall Mount Bracket
To purchasereplacementbatteries, visitus onthe webat www.vtechphones.com
or call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech
Telecommunications Canada Ltd. at 1-800-267-7377.

4
The Handset Layout
1. Antenna
2. Earpiece
3. LCD
4. Left and Right Arrow Keys
5. Phone/Flash Key
6. Dialing Keys (0-9,*,#)
7. Chan/Delete Key
8. Microphone
9. Headset Jack
10. Select Key
11. Off Key
12. Hold Key
13. Redial/Pause Key
14. Prog Key
1
2
3
4
5
6
7
8
9
10
11
12
13
14

5
The Base Unit Layout
1
2
3
4
5
1. Message LED
2. Locate Handset key
3. Charging/In use LED
4. Telephone Line Jack
5. DC Connector Jack

6
Getting Started
Setup
Installation and Charge of Battery
1. Install the battery. Use only VTech batteries.
a) Remove battery com-
partment cover by
pressing on the in-
dentation and sliding
downward.
b) Align the two holes in the plug with the
socketpins,then snap thepluginto place.
c) Place the battery in the compartment
with the wires in the lower right corner.
d) Replace the battery compartment cover.
e) If the battery is not already charged,
place the handset in its base or charger
and allow to charge for 10 -12 hours (or
over- night). After that, be sure to place
the handset in its base or charger when
not in use to ensure maximum daily
peformance.
Connecting Power to Base Unit
1. Choose a location for the base
near an electrical outlet and a
telephone jack. This phone requires
a modular telephone jack and a
standard electrical outlet (110V
AC) not controlled by a wall switch.
Connect the
Power Cord
Standard electrical outlet
2. Plug the DC connectors to the base. Plug the AC adaptors into an electrical
outlet. Connect the telephone line cord to the jack on the base, and the other
end to a modular telephone jack, as illustrated on the next page.
2. If the phone will not be used for long periods of time, remove the battery to
prevent possible leakage.

7
Getting Started
Setup
Connect the
Telephone
Line Cord
Modular telephone jack
NOTE: Install the base unit away from electronic equipment, such as personal
computers, television sets or microwave ovens. Avoid excessive heat, cold, dust
or moisture.
Connecting to Phone Line
Before connecting to the phone, make
suretoproperlychargethebatteryforat
least10 - 12 hours.
Plug one end of the telephone line cord
into the jack on the bottom of the base
unit. Plug the other end of this cord into
thewall jack.
Battery Care and Maintenance
• The maximum standby time on a fully charged battery is six days. Average
talk time on a fully charged battery is five hours.
• The battery needs charging when:
— A new battery is installed in the handset.
— The phone beeps twice every five seconds.
— The screen displays BATTERY LOW and the low battery icon.
• Place the handset in its base so the CHARGING light turns on. The battery
is typically fully charged in 12 hours.
• You can keep the battery fully charged by returning the handset to its base
after each use.
• If you repeatedly get a low battery indicator, even after charging overnight, the
battery should be replaced. Use only VTech batteries.
CAUTION! To reduce the risk of fire or injury to persons or damage to
the telephone, read and follow these instructions carefully:
Charge the battery provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in the user’s manual.
Check for Dial Tone
Afterthebatteryischarged,pickupthehandsetandpress /FLASH.Youshouldhear
adialtone.
LOW BATTERY indication: If the battery power
becomes low, a low-battery icon will be shown
at the lower left corner of handset display. The
handset will beep until you place the handset in
the charger. When in standby mode, the low-
battery display is shown:
BATTERY LOW
AM
1/0 1 12:00
!!
!!
!

8
Getting Started
Setup
Set Date and Time
Ifyou subscribetocallerID service,thedate andtimewillbe setautomaticallywith
thefirst incomingcall.If you donothave callerIDservice, you cansetthe dateand
time manually:
• Press PROG on the handset.
• Press or until DATE/TIME is displayed. Press SELECT.
• The month is flashing. Press or until the screen displays the correct
month. Press SELECT.
• The day is flashing. Press or until the screen displays the correct
day. PressSELECT.
• The hour is flashing. Press or until the screen displays the correct
hour. Press SELECT.
• The minute is flashing. Press or until the screen displays the correct
minute. Press SELECT.
•AM or PM is flashing. Press or to choose between AM or PM.
Press SELECT.
Wall Mounting
The wall mount bracket is designed for use on standard wall mount plates only.
1. Run the power and telephone line cords through the slots in the bracket,
connecting them to the jacks located on the underside of the base.
2. Plug the AC adapter into an electrical outlet. If the battery has not been
previously charged, place the handset in the base, and allow it to charge for 10-
12 hours (or overnight).
3. Connect the telephone line cord to the wall jack.
4. Line up the tabs on the
wall mount bracket with the
slots on the bottom of the
base unit. Snap the bracket
firmly in place.
5. Mount the base on the
wall. Position the base unit
so the mounting studs will
fit into the holes on the wall
mount bracket. Slide the
base unit down on the
mounting studs until it locks
into place.

9
Basic Operation
Telephone Operation
/CID
• While on a call, press to
decrease the volume. A
double beep will sound
when you reach the mini-
mum setting.
• While phone is not in use,
presstodisplaycallerIDin-
formation.
• While entering number or
letters, press to delete last
character entered.
/FLASH
• To make a call, press then
dial the number. or dial the
number (use to back-
space and correct digits),
then press /FLASH
• During a call, press to re-
ceive an incoming call, if
Call Waiting is activated.
• To answer a call, press this
oranykeyexcept (OFF).
•Ifyouhave callwaitingser-
vice, you will hear a beep
if someone calls while you
are on a call. Press RE-
DIAL/PAUSEtoputthefirst
call on hold and take the
new call. Press again to
switch back and forth be-
tween the calls.
HOLD
• Press to put a call on hold.
Press again or press /
FLASH to release hold.
-OR-
• Use the extension to pick
up the call.
CHAN/DELETE
• Press to switch to a clear
channel while on a call.
• When viewing the call log,
press to delete the current
recorddisplayed.
• While handset is in idle
mode,press and hold to de-
leteallrecordsinthecalllog.
SELECT
• Use SELECT inconjunction
with PROG during handset
programming.
• While on a call, press to
transfer the call to the other
handset.
/
• While on a call, press to in-
creasethevolume.Adouble
beep will sound when you
reach the maximum setting.
• While phone is not in use,
press to display phonebook
entries.
• Whileenteringletters,press
toadvancecursor.
(OFF)
• Press to end a call, or place
handsetinbaseorcharger.
• While under program ming,
press to exit.
• Whileunderpaging,pressto
cancel.
REDIAL/PAUSE
• To call last number dialed,
pressREDIAL/PAUSE,then
press /FLASH. or
• Press /FLASH, then
pressREDIAL/PAUSE.
• Todelete the lastnumberdi-
aledrecord,presstwicewhile
handset is idle.
• While entering numbers,
pressREDIAL/ PAUSEtoin-
sert a dialing pause.
PROG
• Press to enter programming
mode with handset idle (on
hook).

10
Basic Operation
Telephone Operation
Base and Charger Operation
Message Waiting
Indicator
• Ifyousubscribetotele-
phone company voice
mail with a visual mes-
sage waiting signal,
this light flashes, and
MESSAGESWAITING
displays in the hand-
set screen, when you
have voice mail wait-
ing.
Charging/In Use
Indicator
• Flashes slowly when
the handset is in use.
• Flashes rapidly when a
call is on hold.
• Glows steadily when
the handset is charging
in its base.
Page/Handset Lo-
cator
• Press to page the hand-
sets. Press again, press
OFF on handset, or
place handset in the
basetocancelthe page.

11
Basic Operation
Telephone Operation
Handset Ringer Style/Battery Save
You can select from four different handset ringer styles, or turn the ringer off and
extend the battery life.
1. Make sure the handset is (off).
2. Press PROG to enter programming mode.
3. Press until the screen displays RINGER: and the current selection.
4. Press SELECT. The current setting blinks, and you will hear a sample of the ring.
5. Press or to select RINGER: 1, 2, 3, 4 or (off). You will hear a sample
of each ring.
6. Press SELECT to choose the displayed ringer setting.
Set the Dial Mode
If you have touch tone service, the phone is ready to use as soon as the batteries
arecharged. Ifyouhavepulse(rotary) service,you’llneedtochangethedial mode.
• Press PROG on the handset.
• Press or untilthescreendisplaysDIALMODE:andthecurrentselection.
• Press select. The current setting blinks.
• Press to select TONE or PULSE.
• Press SELECT to save the displayed mode.
Temporary Tone Dialing
If you have pulse (rotary) service only, you can change from pulse to touch tone
dialing during a call by pressing *(tone). This is useful if you need to send touch
tone signals for access to telephone banking or long distance services.
1. Dial the number.
2. Press * (tone). Buttons pressed after this send touch tone signals.
3. After you hang up, the phone automatically returns to pulse service.
Call Forward
An external call can be forwarded from one handset (HS1) to the other handset
(HS2).
1. While on a call, press SELECT to forward the call to HS2. HS1 will display:
HS2 will ring and show: FORWARDED CALL
SENDING CALL

12
Basic Operation
Telephone Operation
2. Press /FLASH on HS2 to answer the forwarded call. HS1 will
return to the idle screen.
NOTES:
1. Only one handset can be on a call at a time. For example, if HS1 is on
a call and HS2 presses /FLASH, NO CONNECT will display.
2. If the HS2 cannot be found, HS1 will generate a sad tone and continue the
call automatically. Before HS2 answers, HS1 can press /FLASH to cancel
the forward function and continue the external call.
3. If HS2 doesn’t respond within 30 seconds, HS1 will start ringing until /
FLASH is pressed to pick up the returned call. If it is not answered within
another 30 seconds, the external call will end automatically.
Message Waiting
Your ia 5839 is designed to work with most local and regional telephone service
provider's voice messaging systems, providing alerts on both the handset and
base unit when new messages come in.
Voice messaging is subscription service, available through most service
providers, for a monthly fee. Contact your local telephone company for more
information.
When a caller leaves a message in your voice mailbox, the MESSAGE light on
the base unit will flash. In addition, the handset will display:
Clear Message Waiting Alert
1. Press PROG.
2. Press or until screen displays MESSAGE WAITING.
3. Press SELECT, the screen displays:
MESSAGE WAITING
LIGHT OFF: YES
4. Press or to change from YES or NO.
5. Press SELECT to choose the desired setting. You’ll hear a confirmation one.
5/01 5:40PM

13
Basic Operation
Telephone Operation
** RINGING **** RINGING **
** RINGING **** RINGING **
** RINGING **
CONNECTING...CONNECTING...
CONNECTING...CONNECTING...
CONNECTING...
PHONE ONPHONE ON
PHONE ONPHONE ON
PHONE ON
SCANNING...SCANNING...
SCANNING...SCANNING...
SCANNING...
** PAGING **** PAGING **
** PAGING **** PAGING **
** PAGING **
HOLDHOLD
HOLDHOLD
HOLD
BATTERY LOWBATTERY LOW
BATTERY LOWBATTERY LOW
BATTERY LOW
NO CONNECTNO CONNECT
NO CONNECTNO CONNECT
NO CONNECT
Screen Displays: When:
Display Screen Messages
There is a call coming in.
The handset is waiting for a dial tone.
The handset is in use.
The handset is changing to another of the 30
channels available.
The base is paging the handset.
There is a call on hold.
The battery needs to be recharged.
1.Displays when one handset is on a call and
the other handset presses /FLASH.
2.Displayswhenbase powerisoff and /FLASH
is pressed. You’ll also hear a sad tone.
3.Displays when an out-of-range dial fails to
connect.
MESSAGE WAITINGMESSAGE WAITING
MESSAGE WAITINGMESSAGE WAITING
MESSAGE WAITING You have been alerted by the telephone company
that you have received new voice mail.
RINGER OFFRINGER OFF
RINGER OFFRINGER OFF
RINGER OFF The ringer is turned off.

14
Basic Operation
Speed Dial Memory
You can store up to nine telephone numbers with names (up to 15 characters and 24
digits in each location) into the speed dial memory locations you assign (1 through 9) in
each handset. You can also store telephone numbers with names alphabetically in the
directory. See Telephone Directory for instructions.
NOTES:
•The entries you stored in speed dial memory will be marked with 01 through 09 in the
telephone directory.
•Press (off) at any time to exit memory dial mode.
Store a Number/Name in Memory:
1. Press PROG on the handset.
2. Press or until the screen displays SPEED DIAL.
3. Press SELECT. The screen displays ENTER 1-9.
NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds,
and you cannot store a new number until you delete a record in speed dial memory or
telephone directory.
4. Press the key (1 through 9) for the memory location where you're storing this entry, if
the selected location is empty, the screen displays ENTER NAME.
NOTE: If the location is not empty, your new entry will be stored in place of the old and the
first entry will be deleted. Take caution to not save over entries you do not wish to delete
from memory.
5. Using the chart below, enter up to 15 characters for the name you’re storing with the
number. Use to backspace and make corrections; use to advance and add a
space.
1: 1
2: ABC2
3: DEF3
4: GHI 4
5: JKL5
6: MNO6
7: PQRS7
8: TUV8
9: WXYZ9
0: 0
*:
#: &’,-.#
Presses
Dial Key 1 2 3 4 5 6

15
Basic Operation
Speed Dial Memory
6. When you finish entering the name, press SELECT or PROG. The screen dis
playsENTER NUMBER.
7. Enter the telephone number. Use to backspace and make corrections.
Press REDIAL/PAUSE to store a pause in the dialing sequence.
-OR-
Press REDIAL/PAUSE to display the last number dialed from this phone.
8. Press SELECT or PROG to store your entry. The screen displays DISTINCT
RING? and the current setting.
9. Press or to change the setting. Choose Y(for yes) if you wish the phone
to alert you to calls from this number by changing to a distinctive ringing
pattern after the first ring. Choose Nfor a normal ringing pattern.
10.Press SELECT or PROG to confirm your selection. If you choseY, a Dwill be
displayed with the memory entry.
Edit a Number/Name Stored in Memory
1. Press and hold the memory location key (1 through 9) of the entry you wish
to edit.
2. When the screen displays the entry you want to edit, press SELECT. Then
press or until EDIT flashes.
3. Press SELECT.The screen displays the name and number. The cursor
appears at the end of the name. Use , and the dial pad keys to edit the
name. Press SELECT to move on to edit the number. Use to backspace
and make corrections. Press SELECT to move to edit the distinctive ring
setting.
4. Press SELECT to save the edited information
Delete a Number/Name Stored in Memory
1. Press and hold the memory location key (1 through 9) of the entry you wish
to delete.
2. When the screen displays the entry you want to delete, press SELECT. Then
press or until ERASE flashes.
3. Press SELECT. The screen displays ERASE NO YES and the number.
4. Press , until YES flashes.
5. Press SELECT.You’ll hear a confirmation beep.
SPEED EDIT ERASE
8005959511
01
SPEED EDIT ERASE
8005959511
01

16
Basic Operation
Reassign Locations in Memory
1. Press and hold the memory location key (1 through 9) of the entry you
wish to reassign.
2. When the screen displays the entry you want to reassign, press SELECT.
Then press until SPEED flashes.
3. Press SELECT. The screen displays ENTER 1-9.
4. Press the keys (1 through 9) to re-assign this entry into another memory
location. You will hear a confirmation beep.
SPEED EDIT ERASE
8005959511
01
Speed Dial Memory
Dial a Memory Number
1. Press and hold the memory location key (1 through 9) of the entry you wish
to dial.
2. Press /FLASH to dial the displayed memory number.

17
Basic Operation
Telephone Directory
4. Whenyoufinishenteringthename,press SELECTorPROG. Thescreendisplays
ENTERNUMBER.
5. Enterthetelephonenumber.Use tobackspaceandmakecorrections.Press
REDIAL/PAUSE tostoreapauseinthedialingsequence.
-OR-
Press REDIAL/PAUSE to display the last number dialed fromthisphone.
6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current
setting.
7. Press or to change the setting. Choose Y (for yes) if you wish the phone to
alertyoutocalls fromthisnumberbychanging toadistinctiveringingpattern afterthe
Presses
Dial Key 1 2 3 4 5 6
1: 1
2: ABC2
3: DEF3
4: GHI 4
5: JKL5
6: MNO6
7: PQRS7
8: TUV8
9: WX Y Z 9
0: 0
*:
#: &’,-.#
Presses
Dial Key 1 2 3 4 5 6
Your ia 5839 can store 20 (including nine speed dial entries) telephone numbers with
names(upto15characters for thenameand24digitsforthe numberineachlocation)in
eachhandset.
NOTE: Press (off) at any time to exit directory.
Store a Number/Name in the Directory
1. PressPROG.ThescreendisplaysDIRECTORY.
2. Press SELECT. The screen displays ENTER NAME.
3. Usingthechartbelow,enterupto15charactersforthenameyou’restoringwiththe
number.Use tobackspaceandmakecorrections;use toadvanceandadda
space.

18
Basic Operation
first ring. Choose N for a normal ringing pattern.
8. PressSELECT or PROG to confirm your selection. If you chose Y, a D willbe
displayed with the directory entry.
NOTE: When memory is full the screen displays MEMORY FULL, an error tone
sounds, and you will not be able to store a new number until you delete a stored
number.
Edit a Number/Name Stored in the Directory
1. Press . The screen displays DIRECTORY.
2. Press or to scrollalphabetically throughthe entriesstored in the directory.
-OR-
Press the dial pad key for the first letter of the entry you want to edit.
3. When the screen displays the entry you want to edit, press SELECT. Then
press or until EDIT flashes.
4. Press SELECT. The screen displays the name and number. The cursor ap-
pears at the end of the name. Use , and the dial pad keys to edit the
name. Press SELECT to move on to edit the number. Use to backspace
andmake corrections.Press SELECT tomove onto editthe distinctivering setting.
5. Press SELECT to save the edited information.
Delete a Number/Name Stored in the Directory
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries in the directory.
-OR-
Press the dial pad key for the first letter of the entry you want to delete.
3. When the screen displays the entry you want to delete, press SELECT. Then
press or until ERASE flashes.
4. Press SELECT. The screen displays ERASE NO YES and the number.
The current choice flashes.
5. Press or until YES flashes.
6. Press SELECT. You’ll hear a confirmation beep.
Telephone Directory
SPEED EDIT ERASE
8005959511
SPEED EDIT ERASE
8005959511

19
Basic Operation
Telephone Directory
Move a Number/Name to Speed Dial Memory
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through directory.
—OR —
Press the dial pad key for the first letter of the entry you want to move.
3. When the screen displays the entry you want to move, press SELECT. Then
press until SPEED flashes.
4. Press SELECT. The screen displays ENTER 1-9.
5. Press the key (1 through 9) to move this entry from the normal directory to the
speed dial memory and assign the memory location. You’ll hear a confirmation
beep. A memory location number (01 through 09) will be displayed with this
entry.
SPEED EDIT ERASE
8005959511
Dial a Number from the Directory
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries stored in directory.
-OR-
Press the dial pad key for the first letter of the entry you want to dial.
3. When the number you want to dial is displayed, press /FLASH.

20
Basic Operation
Caller ID Operation
About Call History (Caller ID)
Your ia 5839 can store up to 45 calls in its caller ID (CID) memory. The most
recent call will have the highest number. When the memory is full, the oldest call
will be deleted to make room for new incoming call information. For each call
that comes in, the screen displays the following information between the first
and second rings:
• Your caller’s name (up to 15 letters are sent by your telephone company).
• The caller’s area code and telephone number.
• The time and date of the call.
• The repeat tag (*) in the upper right corner, indicating the party has called
more than once.
If you answer a call before the information appears on the screen, it will not be
in the call history.
NOTE: Each handset's CID log is independent from the other handset. For
example, when you delete one or all call log entries in one handset, they will not
be deleted from the other handset.
Review Call History
1. Press (CID) to view call history.
2. Use and to scroll through records in call history.
NOTE: Press (off) at any time to exit call history.
Delete Records from Call History
Delete a Specific Call:
1. Locate the record you want to delete from call history.
2. Press CHAN/DELETE to delete. You’ll hear a confirmation beep.
DeleteAll Calls:
1. With the handset in idle (off) mode, press and hold CHAN/DELETE to
delete. The screen displays ERASE ALL NO YES. The current choice flashes.
Date of call Time of call
Position of call in call
history
Party has called
2 or more times
Caller’s telephone
number
Caller’s name
VTech *
800-595-9511
5/01 5:40 28
PM OLD
indicate whether the
record is new or old