V-tech ia5863 User manual

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Table of contents
Before you begin . . . . . . . . . . . . . . . . . . . . . 1
Parts checklist. . . . . . . . . . . . . . . . . . . . . 1
Installation . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect power and telephone line cords . . . . . . . 2
Choose location . . . . . . . . . . . . . . . . . . . . 3
Install handset battery. . . . . . . . . . . . . . . . . 3
Wall mounting . . . . . . . . . . . . . . . . . . . . . 4
Desk/table bracket installation . . . . . . . . . . . . 4
If you subscribe to DSL service . . . . . . . . . . . . 5
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . 5
Check for dial tone . . . . . . . . . . . . . . . . . . 6
Charge the handset battery . . . . . . . . . . . . . . 6
Language . . . . . . . . . . . . . . . . . . . . . . . 6
Set the dial mode . . . . . . . . . . . . . . . . . . . 6
Set handset date and time . . . . . . . . . . . . . . 7
Handset ringer style . . . . . . . . . . . . . . . . . . 7
Set ringer volume . . . . . . . . . . . . . . . . . . . 7
Telephone operation . . . . . . . . . . . . . . . . . . . 8
Handset layout . . . . . . . . . . . . . . . . . . . . 8
Telephone base layout . . . . . . . . . . . . . . . . 9
Handset operation. . . . . . . . . . . . . . . . . . .10
Telephone base operation . . . . . . . . . . . . . .12
Temporary tone dialing . . . . . . . . . . . . . . . .13
Headset jack . . . . . . . . . . . . . . . . . . . . .13
Operating range . . . . . . . . . . . . . . . . . . . .14
Directory . . . . . . . . . . . . . . . . . . . . . . . . 15
Store a directory entry. . . . . . . . . . . . . . . . .15
Edit a directory entry . . . . . . . . . . . . . . . . .16
Erase a directory entry . . . . . . . . . . . . . . . .17
Move a directory entry to the speed dial . . . . . . .17
Dial a directory number . . . . . . . . . . . . . . . .18
Speed dial. . . . . . . . . . . . . . . . . . . . . . . . 19
Store a speed dial entry . . . . . . . . . . . . . . . .19
Edit a speed dial entry . . . . . . . . . . . . . . . .20
Delete a speed dial entry . . . . . . . . . . . . . . .21
Dial a speed dial number . . . . . . . . . . . . . . .21
Reassign locations in speed dial . . . . . . . . . . .21
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 22
About call history (caller ID) . . . . . . . . . . . . . .23
Review call history . . . . . . . . . . . . . . . . . .23
Delete records from call history . . . . . . . . . . . .24
Delete a specic call . . . . . . . . . . . . . . . . .24
Delete all calls. . . . . . . . . . . . . . . . . . . . .24
Dial a displayed number . . . . . . . . . . . . . . .24
Store a call history record in the directory. . . . . . .24
Display screen messages . . . . . . . . . . . . . . .25
Answering system operation . . . . . . . . . . . . . . 26
Audible indicators . . . . . . . . . . . . . . . . . . .26
Setting the clock. . . . . . . . . . . . . . . . . . . .26
About announcements . . . . . . . . . . . . . . . .26
Answering system layout . . . . . . . . . . . . . . .27
Record your announcement. . . . . . . . . . . . . .27
Review your announcement . . . . . . . . . . . . .27
Delete your announcement . . . . . . . . . . . . . .27
Answering system setup . . . . . . . . . . . . . . .28
Feature summary . . . . . . . . . . . . . . . . . . .28
Listen to, save & delete messages . . . . . . . . . .29
Call screening/intercept . . . . . . . . . . . . . . . .29
Record a memo . . . . . . . . . . . . . . . . . . . .30
Remote access . . . . . . . . . . . . . . . . . . . .32

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Voice menu . . . . . . . . . . . . . . . . . . . . . .32
Remote access commands . . . . . . . . . . . . . .32
Telephone operation . . . . . . . . . . . . . . . . . . 34
Display screen messages . . . . . . . . . . . . . . .34
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 35
Battery care and performance . . . . . . . . . . . .35
Replacing the handset battery . . . . . . . . . . . .35
Troubleshooting. . . . . . . . . . . . . . . . . . . . . 36
Maintenance . . . . . . . . . . . . . . . . . . . . . . 46
Limited Warranty . . . . . . . . . . . . . . . . . . . . 46
Important safety instructions . . . . . . . . . . . . . . 48
FCC, ACTA and IC regulations . . . . . . . . . . . . . 49
The RBRC®seal . . . . . . . . . . . . . . . . . . . . 50
Technical specications. . . . . . . . . . . . . . . . . 51
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 52

NEED HELP?
This user’s manual has all the feature operation and troubleshooting you need
to install and operate your new VTech phone. Please take the time to review
thoroughly to ensure proper installation of this VTech innovative and feature rich
product. You can also visit our website at www.vtechphones.com for support,
shopping, and everything new at VTech. In Canada go to www.vtechcanada.com.

SELECT
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Getting started
Before you begin
• Telephone base with wall
mounting/desktop bracket
• Handset
• Battery cover
• Telephone line cord
• Base power adapter
• Belt clipBelt clip
• Battery
• User’s manual
To order a replacement battery
go to www.vtechphones.com
or call VTech Communications,
Inc. at 1 [phone] in the
United States. In Canada, go to
www.vtechcanada.com or call 1
[phone].
Parts checklist
Telephone base with wall
mounting/desktop bracket Handset
Battery
Belt clip
Telephone line cord Base power adapter
User’s manual
• Important!
Before using
this telephone,
please read
the Important
Safety
Instructions on
page 48.
Battery cover

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2
• Install the telephone
base away
from electronic
equipment such
as personal
computers,
television sets or
microwave ovens.
Avoid excessive
heat, cold, dust or
moisture.
• Connect the power
and telephone
line cords to the
underside of the
telephone base as
illustrated.
• Plug the AC adapter
into an electrical
outlet. If the battery
has not been
previously charged,
place the handset
in the telephone
base, and allow it to
charge for 16 hours.
•
Modular
telephone jack
Standard
electrical outlet
Install the telephone base as shown below. Choose a central location within the home, away from
any electronic equipment and appliances such as personal computers, computer routers, television
sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture.
Installation
Connect power and telephone line cords
Plug the telephone line cord into a
telephone jack.
This power unit is
intended to be
correctly orientated
in a vertical or oor
mount position.
The prongs are not
designed to hold
the plug in place if
it is plugged into a
ceiling or an under
the table/cabinet
outlet.

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Getting started
Installation
Choose location
For maximum performance of
your cordless telephone system:
1. Choose a central location
for your telephone base.
2. Install your telephone base
and handset away from
electronic equipment, such
as personal computers,
television sets and
microwave ovens.
3. In locations where there
are multiple cordless
telephones, separate
telephone bases as much
as possible.
4. Install your telephone
equipment away from heat
sources and sunlight.
5. Avoid excessive moisture,
dust or extreme cold.
a) Align the two holes in the plug with the socket pins in
the handset battery compartment, matching the red and
black wires to the color-coded label. Snap the plug into
place. Put the battery into the compartment.
b) Place the battery in the compartment with the wires tucked
inside.
c) Replace cover by sliding it up into place.
d) The battery may have enough power for short calls. For
best performance, put the handset in the telephone base
and charge the battery for at least 16 hours.
• Use only the
provided VTech
battery, or
equivalent.
To order a
replacement
battery go to www.
vtechphones.
com or call VTech
Communications,
Inc. at 1 (800)
595-9511 in the
United States. In
Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
Install handset battery
1
2

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4
Installation
Wall mounting bracket installation (optional)
Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use.
If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard
telephone wall plate. For wall mounting, follow these instructions:
Desk/table bracket installation
To place your telephone base on a desk or table, insert the
wall mounting/desktop bracket.
Insert the lower portion tabs of the bracket into the upper
grooves of the telephone base.
• Snap the upper portion tabs of the bracket into place.
To remove the bracket, press both upper portion tabs
firmly inward and pull the bracket upward until it is
released from the grooves.
•
•
• First, insert the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in
the telephone base, then snap the upper portion tabs of the bracket into place.
• Mount the telephone base on the wall by positioning it so the mounting studs will t into the holes
on the telephone base and wall mounting/desktop bracket. Slide the telephone base down on the
mounting studs until it locks into place.
To remove the bracket, press both upper portion tabs rmly inward and pull the bracket downward
until it release from the grooves.
•
upper portion tab
upper grooves
lower portion tab
lower groove

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Getting started
If you subscribe to DSL service:
If you receive high speed internet service through your phone line (commonly referred to as DSL), and
you are experiencing interference during conversations and/or your caller ID features aren’t functioning
properly, install a DSL lter to the telephone line between the telephone base and the telephone line
jack. Contact your DSL provider to obtain a DSL lter.
Belt clip (optional)
Installation
Telephone line cord
DSL lter (For
DSL users)
To single telephone jack (RJ11C)
To remove
To attach

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Installation
Check for dial tone
After the batteries are charged, pick up the handset and press TALK; you should hear a dial tone.
If you do not, refer to the Troubleshooting section in the back of this user’s manual.
Charge the handset battery
The battery may have enough power for short calls. Place the handset in the base, NEEDS
RECHARGING will appear on the handset (if the battery is very low). For best performance, charge
the battery for at least 16 hours before using your telephone.
Language
• Press PROG, then press or until LANGUAGE is displayed. Press SELECT.
• The current setting blinks. Press or until the screen displays the correct language (English,
Espanol and Francais).
• Press SELECT to save your selection.
Set the dial mode
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you
have pulse (rotary) service, you’ll need to change the dial mode.
• Press PROG.
• Press or until the screen displays DIAL MODE: and the current setting.
• Press SELECT. The current setting blinks.
• Press or to select TONE or PULSE.
• Press SELECT to save.
• If the phone will
not be used for a
long period of time,
remove the battery
to prevent battery
damage.
• If you have any
trouble installing
your phone, please
visit our website at
www.vtechphones.
com.

www.vtechphones.com 7
Getting started
Installation
Set handset date and time
If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call.
If you do not have caller ID service, you can set the date and time manually:
• Press PROG, then press or until DATE/TIME is displayed. Press SELECT.
• The month is ashing. Press or until the screen displays the correct month. Press SELECT.
• The day is ashing. Press or until the screen displays the correct day. Press SELECT.
• The hour is ashing. Press or until the screen displays the correct hour. Press SELECT.
• The minute is ashing. Press or until the screen displays the correct minute. Press SELECT.
• AM or PM is ashing. Press or to choose between AM or PM. Press SELECT.
Handset ringer style
You can select from four different handset ringer styles, or turn the ringer off.
1. With the handset in idle (off) mode, press PROG.
2. Press or until the screen displays RINGER: and current setting.
3. Press SELECT. The current setting blinks, and you will hear a sample of the ring.
4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.
5. Press SELECT to choose the displayed ringer setting.
Set ringer volume
You can select from two different handset ringer volume, or turn the ringer off.
1. Begin with the handset in idle (off) mode.
2. Press and hold or until the screen displays OFF LOW HIGH.
3. The current setting blinks, and you will hear a sample of the ring volume.
4. Press or to select ringer volume: OFF LOW HIGH. You will hear a sample of each ring tone.
5. Press SELECT to choose the displayed ringer setting.
• In the event the
battery loses all
of its power or is
removed, the time
setting will be lost.

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Telephone operation
Handset layout
1. TALK
2. FLASH
3. CHAN (channel)
4. REMOVE
5. ANSWER A CALL
6. /CID (caller ID) VOL-
/VOL +
7. SELECT
8. OFF
9. REDIAL/PAUSE
10.PROG (program)
1,2
3,4
5
6
8
7
9
10
SELECT

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Basic operation
11. CHARGE/IN USE
12. MESSAGE WINDOW
13. ANS ON/OFF
14. PLAY/STOP
15. REPEAT/
16. SKIP/
17. DELETE
18. VOL /
19. CLOCK
20. SETUP
21. ANNC (announcement)
22. RECORD
23. FIND HANDSET
Telephone base layout
Telephone operation
11
13
17
15
16
14
18
19 20 21 22 23
12

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10
Telephone operation
Handset operation
Making calls
•Press TALK/FLASH, then dial the number.
— OR —
Dial the number (press then press CHAN/REMOVE to backspace), then press TALK/FLASH.
• To answer a call, press TALK/FLASH.
• To end a call, press OFF.
Ending calls
• Press OFF to end your call.
— OR —
Put the handset on the telephone base to end your call.
Answering calls
• Press any key to answer a call (except OFF, or ).
FLASH
During a call, press TALK/FLASH to receive an incoming call, if call waiting is activated.
CHAN
Press CHAN to switch to a clear channel while on a call.
REMOVE
When viewing the call log, press to delete the current record displayed. While handset is in idle mode,
press and hold to delete all records in the call log.
/CID and /DIR
/CID VOL-
• While on a call, press to decrease the volume. A double beep will sound when you reach the
lowest setting.
• Whenever the phone
is in use, the call
timer will be shown
at the top right
corner.

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Basic operation
• While phone is not in use, press to display caller ID information.
• While entering names or numbers into memory, press then press CHAN/REMOVE to delete
last character entered.
/VOL+
• While on a call, press to increase the volume. A double beep will sound when you reach the
highest setting.
• While phone is not in use, press to display directory entries.
• While entering names, press twice to add a space.
SELECT
Press to conrm an entry of operation, or to select highlighted item from menu.
OFF
During a call, press to hang up. While using menu, press to cancel an operation or exit
the menu display.
REDIAL/PAUSE
Press to view redial number. Press it again to delete the redial number. Press to insert a dialing
pause while entering a number.
PROG
With the handset in idle (on-hook), press to enter programming mode.
VOL
During a call, press or to adjust the listening volume to a comfortable level.
Telephone operation

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12
Telephone operation
Telephone base operation
CHARGE/IN USE
• Flashes in unison with an incoming call’s ringing.
• Flashes slowly when the handset is in use.
• Glows steadily when the handset is charging.
MESSAGE WINDOW
Indicates the status of answering machine. Shows the number of message recorded in the mailbox.
ANS ON/OFF
Set the answering machine to answer an incoming call.
PLAY/STOP
• Play back recorded messages in mailbox.
• Stop message playback.
REPEAT/
Repeat or playback the previous message during playback or move to previous setting when in
SETUP mode.
SKIP/
Skip forward a message during playback or move to next setting in SETUP mode.
DELETE
Delete one or all messages.
/
Increase/decrease speaker volume.
CLOCK
Press to announce the current time. Press again to enter clock set mode.
SETUP
To set various answering machine features. For details, please refer to the Answering system
operation section.
ANNC
Enter announcement mode. Press again to quit.

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Basic operation
Telephone operation
Temporary tone dialing
If you have pulse (rotary) dialing, you can change from dial pulse to touch tone dialing during a call by
pressing *TONE. This is useful if you need to send touch tone signals for access to telephone banking
or long distance services.
1. Press TALK/FLASH.
2. Press TONE*.
3. Dial the number.
4. After you hang up, the phone automatically returns to pulse dialing.
SELECT
Headset jack
You can use this telephone handsfree when you install any VTech
2.5 mm headset, purchased separately.
Plug the headset into the jack located on the right side of the
handset (under the small rubber ap). Do not force the connection,
but make sure the plug ts securely.
To purchase a headset, visit us on the web at
www.vtechphones.com or call us at 1-800-595-9511. In Canada,
go to www.vtechcanada.com or call us at 1-800-267-7377.

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14
Operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over only a certain distance - which can vary with the locations of the telephone base and handset,
the weather, and the construction of your home or ofce. If you receive a call while you are out of
range, the handset might not ring or if it does ring, the call might not connect when you press TALK.
Move closer to the telephone base, then press TALK to answer the call.
If you move out of range during a phone conversation, you might hear noise or interference. To
improve reception, move closer to the telephone base.
If you move out of range without pressing OFF, your phone will be left off the hook. To hang up
properly, walk back into range, periodically pressing OFF.
• To purchase a
headset, visit us on
the web at www.
vtechphones.com.
In Canada go to
www.vtechcanada.
com.
Telephone operation

www.vtechphones.com 15
Basic operation
• Press OFF at any
time to exit the
directory.
• When the memory
is full the screen
will display
MEMORY FULL,
an error tone
sounds and you will
not be able to store
a new number until
you delete a stored
number to make
room for another
entry.
• When you access
the directory
and there are
no entries,
DIRECTORY
EMPTY will display
on the handset
screen.
Directory
Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up
to 15 characters for the name and 24 digits for the number in each location) in the handset.
Store a directory entry
1. Press PROG. The screen displays DIRECTORY.
2. Press SELECT. The screen displays ENTER NAME.
3. Using the chart below, enter up to 15 characters for the name you’re storing with the number.
Press then press CHAN/REMOVE to backspace and make corrections; press to advance
or press it twice to add a space.
Chart of characters
Dial Key Once Twice 3 Times 4 Times 5 Times 6 Times
1
1
2
A B C 2
3
D E F 3
4
G H I 4
5
J K L 5
6
M N O 6
7
P Q R S 7
8
T U V 8
9
W X Y Z 9
0
0
*
*
#
& ‘ , - . #
4. When you nish entering the name, press SELECT or PROG. The screen
displays ENTER NUMBER.

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16
• When you reach the
end of the list in the
directory, END OF
LIST will be shown
on the screen.
• When you are using
the dial pad key(s) to
search for a directory
entry and there is
not an entry for that
letter, NO DATA will
be shown on the
handset display.
Directory
SPEED EDIT ERASE
8005959511
5. Enter the telephone number. Press then press CHAN/REMOVE to backspace and make
corrections. Press REDIAL/PAUSE to store a pause if necessary. A Pwill be shown in the
display.
— OR —
Press REDIAL/PAUSE to display the last number dialed from this handset.
6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting.
7. Press or to choose Y(yes) if you wish the phone to alert you to calls from this number by
changing to a distinctive ringer after the rst ring. Choose Nfor a normal ringer.
8. Press SELECT or PROG to conrm. If you chose Y in step 7, a will be displayed with the
directory entry.
Edit a directory entry
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries stored in directory.
— OR —
Press the dial pad key for the rst letter of the entry you want to edit.
3. When the screen displays the entry you want to edit, press SELECT. Then press or until
EDIT ashes.
4. Press SELECT. The screen displays the name and number. The cursor appears at the beginning
of the name. Press CHAN/REMOVE or press and the dial pad keys to edit the name. Press
SELECT to conrm and move on to edit the number. Press CHAN/REMOVE to backspace or
press to move to the next digit to make corrections. Press SELECT to conrm and move to
edit the distinctive ring setting.
5. Press SELECT to save the edited information.

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Basic operation
Directory
Erase a directory entry
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries stored in directory.
— OR —
Press the dial pad key for the rst letter of the entry you want to delete.
3. When the screen displays the entry you want to delete, press SELECT. Then press or until
ERASE ashes.
4. Press SELECT. The screen displays ERASE NO YES and the number. The current choice
ashes.
5. Press until YES ashes.
6. Press SELECT. You’ll hear a conrmation beep.
Move a directory entry to the speed dial
1. Press . The screen displays DIRECTORY.
2. Press or to scroll alphabetically through entries stored in directory.
— OR —
Press the dial pad key for the rst letter of the entry you want to move.
3. When the screen displays the entry you want to move, press SELECT. Then press or until
SPEED ashes.
SPEED EDIT ERASE
8005959511
SPEED EDIT ERASE
8005959511