Vacmaster UC0902EHUK User manual

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TABLE OF CONTENTS
SECTION PAGE
Symbols ........................................................................................................................................... 4
Safety Information ............................................................................................................................ 5
Unpacking and Product Features..................................................................................................... 7
Assembly ......................................................................................................................................... 8
Operation ......................................................................................................................................... 9
Maintenance....................................................................................................................................11
Troubleshooting.............................................................................................................................. 14
Technical Data ................................................................................................................................ 17
Recycling and Disposal .................................................................................................................. 17
Guarantee....................................................................................................................................... 18
SYMBOLS
Caution.
Read instruction manual. Failure to follow the warnings and
instructions may result in electric shock, re and/or serious injury.
Appliance in which protection against electric shock does not rely on
basic insulation only but in which additional safety precautions are
provided, such as double insulation or reinforced insulation, there
being no provision for protective earthing or reliance upon installation
conditions.
Do not dispose of electrical equipment in domestic waste.
Thank you for purchasing this Vacmaster®vacuum cleaner. This is a vacuum cleaner intended for
domestic use only and suitable for indoor use within a normal household environment for light, dry
dust and debris.
FOR YOUR SAFETY: CAREFULLY READ AND UNDERSTAND ALL INSTRUCTIONS.

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SAFETY INFORMATION
READ AND UNDERSTAND ALL INSTRUCTIONS BEFORE
USING THIS VACUUM CLEANER.
When using the equipment, a few safety precautions must be
observed to avoid injuries and damage. Please read the complete
operating manual with due care. Keep this manual in a safe
place so that the information is always available. If you give
the equipment to any other person, give them these operating
instructions as well. We cannot accept any liability for damage or
accidents which arise due to a failure to follow these instructions
and the safety information.
• This machine is for dry and indoor use only.
• Never leave the appliance switched on unattended, if you leave
the work area, switch the appliance o󰀨 or unplug it from the
power supply.
• Do not vacuum or use this vacuum cleaner near ammable
liquids, gases or explosive vapours like gasoline or other fuels,
lighter uids, cleaners, oil-based paints, natural gas, hydrogen,
or explosive dusts like coal dust, magnesium dust, grain dust or
gun power, or toxic materials. Sparks inside the motor can ignite
ammable vapours or dust. Do not vacuum toxic materials.
• This vacuum cleaner is not suitable for the vacuuming of
asbestos or asbestos dust.
• Do not vacuum anything that is burning or smoking, such as
cigarettes, matches, or hot ashes.
• Do not use the vacuum cleaner in a wet environment or to
vacuum wet materials.
• Do not use steam cleaners, pressure washers or immerse in
water to clean the vacuum cleaner.
• Ensure the hose and connections are always pointed away from
the operators face, hair, ears and eyes during operation and
never direct the nozzle towards persons or animals.
• Clear the working area of any items or possessions that you do
not wish to be vacuumed before operation.
• Keep cord away from heated surfaces.
• Do not expose to rain. Store indoors only.

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• Do not unplug by pulling on the cord. To unplug, grasp the plug,
not the cord.
• Do not use with damaged cord, plug or other parts.
• Do not pull or carry by cord, use cord as handle, close a door on
cord, or pull cord around sharp edges or corners.
• Do not handle the plug or vacuum cleaner with wet hands.
• Do not use or store near hazardous materials.
• Do not use this vacuum cleaner with a torn lter or without the
lter installed.
• Do not allow to be used as a toy. Close attention is necessary
when used near children. Do not allow the appliance to be used
by children.
• Do not try to touch the brushroll while the vacuum cleaner is
switched on and the brushroll is spinning.
• Unplug from power supply when not in use or before carrying
out maintenance.
• Turn o󰀨 vacuum cleaner before unplugging from power source.
• Do not cover the ventilation openings. Do not vacuum with any
ventilation openings blocked; keep free of dust, lint, hair or
anything that may reduce air ow.
• Keep hair, loose clothing, ngers, all parts of body away from
openings and moving parts.
• If the supply cord is damaged, it must be replaced by the
manufacturer, a qualied service agent or similarly qualied
persons in order to avoid a hazard.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance
by a person responsible for their safety.
• Children should be supervised to ensure that they do not play
with the appliance.
• Besides the operating instructions and the binding accident
prevention regulations valid in the country of use, observe
recognized regulations for safety and proper use.
• Before starting work, the operating sta󰀨 must be informed on
- use of the vacuum cleaner.
- risks associated with the material to be picked up.
- safe disposal of the picked up material.

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1 Handle 14 Suction Control
2 Wand 15 Handle Release Button
3 Dust Bin Release Button 16 Accessory Storage
4 Carry Handle 17 Connection Hose
5 Dust Bin Lid Release Button 18 Lift O󰀨 Release Pedal
6 Dust Bin 19 Wand Release Button
7 Exhaust Filter Cover 20 On/O󰀨 Switch
8 Task Lights 21 Flexible Suction Hose
9 Motorised Floor Head 22 3-in-1 Combination Tool
10 Brushroll Status Indicator 23 Pet Mate Tool
11 Lower Cord Hook 24 Upholstery Tool
12 Power Cord 25 Instruction Manual
13 Upper Cord Hook
UNPACKING AND PRODUCT FEATURES

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ASSEMBLY
1. Remove all the contents from the packaging; make sure you have all contents as listed on page 7.
2. Insert the wand into the main body until you hear a ‘click’ (Fig. 1).
3. Insert the handle into the wand until you hear a ‘click’ (Fig. 2).
To remove: Press handle release button and pull up on handle.
4. Insert one end of the exible suction hose into the main body as shown until you hear a ‘click’.
Insert the other end of the hose into the handle until you hear a ‘click’ (Fig. 3).
5. Insert the combination tool and the upholstery tool onto the accessory storage located on the
back of the main body (Fig. 4).
6. Wrap the power cord around the upper and lower cord hooks (Fig. 5).
NOTE: Make sure to wrap the power cord around the upper cord hook rst, and then around the
lower cord hook to avoid damaging the power cord.
7. Secure the plug to the power cord (Fig. 6).
WARNING: Wrapping the power cord too tightly with excessive stress on the cord may
cause damage. A damaged cord is an electrical shock hazard and could cause personal
injury or damage.

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OPERATION
CAUTION: Moving parts!
To reduce the risk of personal injury, DO NOT touch the brushroll
when vacuum cleaner is turned on. Contacting the brushroll while it is rotating can cut, bruise or
cause other personal injuries. Always turn o󰀨 before maintenance. Use caution when operating
near children or pets (Fig. 7).
1. Power Cord - Release & Use
1) Turn the upper cord hook to either side to release the power cord (Fig. 8).
2) Detach the power cord plug from the power cord.
3) Be sure the power cord is locked into the upper locking notch (
1
) as shown (Fig. 9).
4) Plug the power cord into a power outlet.
5) Move the On/O󰀨 switch to the desired cleaning operation. Refer to page 9.
6) Once you have completed vacuuming, move the On/O󰀨 switch to the O󰀨 ‘O’ position and
unplug the power cord plug from the outlet.
7) Return the upper cord hook into the upright storage position and wrap the cord loosely.
WARNING: If any abnormality/failure occurs, stop using the product immediately and
disconnect the power plug.
2. Operation Modes
UPRIGHT MODE
NOTE: Make sure the vacuum cleaner is correctly assembled and the dust bin is empty before
using. Do not operate vacuum cleaner without lters in place.
1) Release the handle by placing a foot on the oor head nozzle and pull back (Fig. 10).
2) To turn the vacuum cleaner on, move the On/O󰀨 switch to the desired position (Fig. 11).
'O' Power O󰀨
'I' Hard oor, small area rugs and delicate surfaces. NOTE: The brushroll will not spin in this
position.
'II' Carpets. NOTE: The brushroll will spin in this position.
CAUTION: Do not allow the vacuum cleaner to remain in one spot for any length of time
when the brushroll is turning. Damage to carpet may occur.
NOTE: Brushroll does not rotate in either mode when handle is in fully upright position.
3) Once you have completed vacuuming, switch to the O󰀨 “O” position and unplug the power cord
from the power outlet.

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The brushroll indicator status light:
Colour Status
Green The brushroll is spinning and working as intended.
Red There is a jam in the brushroll area. Turn o󰀨 and unplug
the vacuum. Remove any blockages in the nozzle.
No Light The brushroll is not active.
ABOVE FLOOR MODE
1) Place the vacuum cleaner in the upright locked position.
2) Press the wand release button and lift up the wand for above oor cleaning (Fig. 12).
3) Choose the desired attachment and insert it into the wand (Fig. 13).
CAUTION: When using attachments, be careful not to over stretch the suction hose to avoid
causing the vacuum cleaner to tip over.
LIFT OFF MODE
1) Place the vacuum cleaner in the upright locked position.
2) Press the Lift O󰀨 release pedal with foot to detach and raise vacuum body from oor head (Fig.
14).
3) Press the wand release button and lift up the wand for cleaning stairs or other hard to reach
places.
4) Choose the desired attachment and insert it into the wand or handle (Fig. 15).
3. Attachments
NOTE: All accessories are compatible with both the wand and the handle (Fig. 16).
1) 3-in-1 Combination Tool
Use crevice tool for cleaning in tight spaces (Fig. 17).
Use the dusting brush mode by sliding the adapter towards the end of the tool (Fig. 18). Ensure
the locking button (
2
) is engaged. Use the dusting brush for cleaning loose or delicate surfaces.
Press the locking button to remove the tool adaptor. Remove and ip the adapter to use the
upholstery brush (Fig. 19). Use in upholstery brush for cleaning fabric surfaces.
To return the combination tool to crevice tool mode, press the locking button and slide the adaptor
back down the tool.
2) Pet Mate Tool
Use Pet Mate tool to pick up pet hair and loose debris. Rotating brushroll powerfully, deep cleans
dander out of upholstery and other surfaces (Fig. 20).
WARNING: Never use the Pet Mate tool directly on pets.
CAUTION: Moving parts! To reduce the risk of personal injury, DO NOT touch the brushroll
when vacuum cleaner is on. Contacting the brushroll while it is rotating can cut, bruise or
cause other personal injuries.

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3) Upholstery Tool
Use the upholstery tool for cleaning fabric surfaces such as fabric sofa and bedsheets (Fig. 21).
4. Suction Control
To assist with push/pull force of the vacuum on surfaces, the suction control valve can be opened
to help reduce suction. Note that for best cleaning results, the suction control valve must be fully
closed.
1) Slide to “Min” to open the suction control and decrease suction (Fig. 22).
2) Slide to “Max” to close the suction control and increase suction (Fig. 22).
IMPORTANT! Unplug the power cord from the outlet before performing any maintenance. Failure
to do so could result in electrical shock or personal injury.
WARNING: There are sharp edges inside the motorised oor head to prevent hair
entanglement. Do not put any part of the body into the nozzle when servicing or cleaning, or
it may cause personal injury.
1. Cleaning Exterior and Attachments
1) To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a
clean, dry, soft cloth.
2) Wash attachments in warm soapy water, rinse and air dry.
2. Vacuum Cleaner Storage
1) Replace suction hose and attachments in storage position if necessary (see page 8).
2) Wrap the power cord loosely around the upper and lower cord hooks. Lock plug retainer onto
the power cord.
3) Store the vacuum cleaner in a dry, indoor area, on the oor with the handle locked in the upright
position.
3. Emptying Dust Bin
When emptying any vacuum cleaner, it is di󰀩cult to avoid exposure to dust. To minimize this
risk, please ensure that you encase the dust bin in a large bag to empty it and close the bag as
tightly as possible round the bin. Remove the dust bin and close the bag as tightly and quickly
as possible and dispose of this immediately. It is advisable to wear disposable gloves and a face
mask while emptying the cleaner. If at all possible, ask a non-allergy su󰀨erer to empty the dust bin
when required.
For best performance, empty dust bin after each use. Never operate vacuum cleaner without dust
bin and lters in place.
MAINTENANCE

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1) Press the dust bin release button to remove the dust bin from the main body (Fig. 23).
2) Remove any debris that might be located in the suction port (
3
) (Fig. 24).
3) Position dust bin over the waste receptacle. Press down on the dust release button (
4
) to open
lid (Fig. 25).
4) To reinstall the dust bin, align the bottom of the bin with the slots on the bottom of the main
body. Tilt back against the body until a click is heard (Fig. 26).
4. Pre-Filter
The pre-lter is located within the dust bin. It is recommended to clean the pre-lter every three
months to optimize performance.
NOTE: Make sure dust bin is free of debris before opening.
1) Remove the dust bin.
2) Press the dust bin lid release button, and open the lid (Fig. 27).
3) Clean pre-lter (
5
) by gently tapping over a waste receptacle (Fig. 28).
4) Reinstall the dust bin into the main body.
5. Pre-Motor Filters
Regularly rinse the lters to maintain your vacuum's suction power.
Rinse lters with cold water only. Allow all lters to air-dry for at least 24 hours before reinstalling
them to prevent liquid from being drawn into electronic parts.
NOTE: When the cleaning of lters no longer restores vacuum cleaner suction to full power, or the
lters are worn or broken, replace the lters. To purchase lters, contact the After Sales Helpline.
It is recommended to clean the foam and felt lters with cold water every three months.
1) Remove the dust bin.
2) Remove the foam (
6
) and felt lters (
7
) (Fig. 29).
3) Wash with cold water only. DO NOT use detergent or soap. Squeeze by hand and allow to air
dry before reinstalling.
NOTE: DO NOT operate without foam and felt lters installed.
DO NOT wash in the dishwasher.
DO NOT install foam and felt lters if damp.
4) Replace felt and foam lters into the vacuum cleaner (Fig. 30).
5) Reinstall the dust bin.
6. HEPA Exhaust Filter
It is recommended to clean the exhaust lter with cold water every year.
NOTE: When the cleaning of lters no longer restores vacuum cleaner suction to full power, or the
lters are worn or broken, replace the lters. To purchase lters, contact the After Sales Helpline.
1) Remove the exhaust lter cover by pulling the tab outward at the bottom of the cover (Fig. 31).
2) Press the release tab (
8
) and remove the exhaust lter (
9
) from vacuum cleaner (Fig. 32).
3) Wash with cold water only. DO NOT use detergent or soap. Allow to air dry. Allow parts to dry
24 hours before putting back into vacuum cleaner.

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NOTE: DO NOT operate without exhaust lter installed.
DO NOT wash in the dishwasher.
DO NOT install the lter if damp.
4) Reinstall the exhaust lter into the vacuum cleaner until a click is heard (Fig. 33).
5) Insert the exhaust lter cover tabs (
10
) into the upper slots (
11
) and lock the exhaust lter cover
into place by pressing the lower part of the cover until a click is heard (Fig. 34).
NOTE: Make sure the exhaust lter cover is properly installed.
7. WrapFreeTM Brushroll
The motorised oor head is tted with a WrapFreeTM brushroll, which actively removes the hair
from the brushroll when vacuuming.
If you see any hair wrapped around the brushroll, continue cleaning, ensuring the On/O󰀨 switch is
in 'II' position with the brushroll rotating on low pile carpets or tile oors. Hair will be removed from
the WrapFreeTM brushroll and be sucked into the dust bin.
If you hear a sound change when vacuuming, check for blockages or objects caught in the
brushroll (Fig. 35).
1) Turn o󰀨 the vacuum cleaner and unplug the power cord.
2) Check and rotate the brushroll counterclockwise to remove the blockage (Fig. 35).
NOTE: If any bers remain wrapped around brushroll, carefully cut them and remove from the
brushroll.
8. Pet Mate Tool
CAUTION: To reduce the risk of injury from moving parts, remove Pet Mate tool from the
handle or wand before servicing.
Cut any tangled hair, carpet pile and lint entangled around brushroll (Fig. 36).
9. Checking for Blockages
CHECKING SUCTION HOSE & WAND FOR BLOCKAGES
1) Remove the suction hose ends from the main body and the handle by pressing the hose
release buttons (
12
) (Fig. 37).
2) Release the wand from the body and make sure that attachments are removed from the wand
(Fig. 38).
3) Check and remove any debris.
CHECKING CONNECTION HOSE FOR BLOCKAGES
1) Press the Lift O󰀨 release pedal and lift away the body (Fig. 39).
2) Check and remove any debris.

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TROUBLESHOOTING
WARNING: Disconnect electrical supply before performing maintenance to the vacuum
cleaner. Failure to do so could result in electrical shock or personal injury.
Cleaning Performance
Vacmaster vacuum cleaners are tested for endurance. If your motor is operating, then the most
likely cause for a loss in suction is a blockage or an opening in the vacuum.
To maintain a high cleaning performance from your machine, it is important to replace or clean
lters as necessary. Empty full dust bin to prevent performance drops. A performance drop with
clean lters can only be caused by a blockage in the tools or the hose.
PROBLEM POSSIBLE CAUSE SOLUTION
Vacuum cleaner
will not run.
The plug is not plugged into the
power source.
Plug in rmly, press the On/O󰀨 switch
to “I” or “II” position.
The On/O󰀨 switch is not pressed
to start the vacuum cleaner.
Press the On/O󰀨 switch to “I” or “II”
position.
Motor overheating protection
during use.
Unplug the power cord and let the
vacuum cool down for 50 minutes
before restarting it for use.
Functional fault in the power cord,
switch, or motor.
Have the damaged part checked by
qualied personnel or contact the
after sales helpline.
10. Thermal Protector
This vacuum cleaner has a thermal protector which automatically activates to protect the vacuum
cleaner motor. If a clog prevents the normal ow of air to the motor, the thermal protector will turn
the motor o󰀨 automatically. This allows the motor to cool in order to prevent possible damage.
To reset thermal protector: Turn the vacuum cleaner o󰀨 and unplug the power cord from the
outlet to allow the vacuum cleaner to cool and the thermal protectors to reset.
CAUTION: Always return the vacuum cleaner to the upright position before using the hose
and attachments. Failure to do so may result in overheating of the brushroll motor and can
cause the thermal protectors to trip.
Check for and remove clogs, and empty dust bin if necessary. Also check and clean any clogged
lters. Wait approximately 50 minutes before restarting vacuum cleaner.

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PROBLEM POSSIBLE CAUSE SOLUTION
Dirt pick-up is poor
or suction power is
weak.
The hose or attachments are not
installed correctly.
Check the hose and attachments for
correct installation and ensure they
are rmly in place.
Dust bin is not installed correctly. Check dust bin for correct installation
and ensure it is rmly in place.
Full or clogged dust bin. Empty the dust bin (page 11-12).
There is a clog in the exible
suction hose or connection hose
of the vacuum cleaner.
Check and remove all clogs. Follow
instructions on page 13.
Suction control is in open position.
Adjust the suction control to increase
suction. Follow instructions on page
11.
The foam lter, felt lter or
exhaust lter needs to be cleaned
or replaced.
Clean or replace the foam lter, felt
lter or exhaust lter. Follow the foam
lter and felt lter cleaning or exhaust
lter cleaning instructions on page
12-13.
The exible suction hose is worn.
Replace the hose assembly. To
purchase parts, contact the after
sales helpline for assistance.
The connection hose is worn. Contact the after sales helpline for
assistance.
The brushroll is worn. Contact the after sales helpline for
assistance.
Dust escapes from
the vacuum.
Dust bin is not installed correctly. Position dust bin correctly and rmly
in place.
Exhaust lter is installed
incorrectly.
Check exhaust lter for correct
installation. Follow instructions on
page 12-13.
Foam lter, felt lter or exhaust
lter is worn or broken.
Check and replace the foam lter, felt
lter or the exhaust lter. To purchase
parts, contact the after sales helpline
for assistance.
Brushroll does not
spin.
Handle is in fully upright position. Move handle to operating position.
Select the wrong mode. Press the switch to the “II” position to
start the brushroll.
Brushroll is jammed.
Turn o󰀨 and unplug vacuum cleaner,
remove obstruction, then turn on the
vacuum cleaner.
The belt is worn or broken. Contact the after sales helpline for
assistance.
Overheat protector of the
motorised oor head is activated.
Wait the motorised oor head to cool
down, and then restart.

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PROBLEM POSSIBLE CAUSE SOLUTION
Sound changes.
Exhaust lter cover is installed
incorrectly.
Position exhaust lter cover correctly.
Follow instructions on page 12-13.
Air path is blocked.
Check for and remove any clogs and
clean the air path. Follow instructions
on page 13.
Attachments in use restrict air
ow.
Check attachments for fuzz, lint, pet
hair or other debris.
Vacuum turns o󰀨
on its own.
The power cord plug is loose from
the outlet when using the vacuum.
Reinsert the power cord plug fully into
the outlet. Avoid pulling or dragging
the power cord when using the
vacuum.
Thermal protector is activated.
Turn the vacuum cleaner o󰀨 and
unplug it. Check the air path and dust
cup. Allow the vacuum cleaner to cool
for a minimum of 50 minutes.
Brushroll status
indicator light emits
red.
There is a jam in the brushroll
area.
Turn o󰀨 and unplug the vacuum.
Remove any blockages in the
brushroll. See page 13.
The brushroll is worn or broken. Contact the after sales helpline for
assistance.

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TECHNICAL DATA
RECYCLING AND DISPOSAL
Model Number UC0902EHUK
Voltage 220-240 V ~
Frequency 50-60 Hz
Power Input 800 W
This marking indicates that this product should not be disposed with other household
wastes. The machine must be delivered in rigid packaging to avoid damage during
transportation. The packaging and the machine itself are manufactured from recyclable
materials and should be disposed of accordingly.

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GUARANTEE
The following terms and conditions describe the prerequisites and the key terms associated with
our manufacturer’s guarantee only and do not a󰀨ect your statutory rights or the obligations of your
retailer and your contract with them.
All Vacmaster products are carefully checked, tested and are subject to our stringent quality control
process.
Your Vacmaster appliance is automatically covered by an initial limited 2-year (24 month)
guarantee against material and/or workmanship defects from the date of purchase. An extended
1-year (12 month) will be applied on top of the initial manufacturers guarantee period upon
registering the product providing a total of 3-years (36 month) guarantee period at no additional
cost. The extended warranty o󰀨er detailed is limited to residences within UK and Ireland.
The guarantee covers replacement parts and/or replacement of the product (at the manufacturer’s
discretion) within the guarantee period. All claims must be accompanied by a valid proof of
purchase. This guarantee excludes (at the manufacturer’s discretion) damage resulting from direct
or indirect abuse, negligence, product misuse, accidents, unauthorised repairs or alteration and
lack of maintenance.
How to register your extended Guarantee?
If you have purchased your Vacmaster product directly from our website, your product will
automatically be registered for the full extended 3-year (36 month) period. If purchased from an
independent retailer follow the information below.
To benet from your products extended guarantee period, simply register your product within 28
days of purchase.
cleva-europe.com/register
To register your extended guarantee, you will require the product’s model number and serial
number which are located on the product rating label located on the vacuum cleaner and proof of
purchase.
Model number
Serial number

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What is not covered by the guarantee?
• Guarantee applies to the original owner and is not transferable nor does it carry a cash value.
• Appliances purchased from an unauthorized dealer.
• Use of appliance not in accordance with the product instruction manual including careless
operation or handling, misuse, abuse and/or lack of regular maintenance.
• Unauthorized use of the application or anything other than for domestic purposes e.g. For
commercial or rental use.
• Accidental damage or faults caused by negligent use or care.
• Repairs or alterations carried out by unauthorised parties or agents.
• Normal wear and tear of parts and accessories, including normal wearing parts and
consumables such as; Dust bin, Brush bar, lter(s) belt drive, fuses, batteries etc.
• Damage caused by blockages or other hazardous materials.
• The use of non-genuine parts and/or accessories.