Vaillant ecoTEC plus SERIES User manual

For the operator
Operating instructions
ecoTEC plus
VU, VUW, VUI ..6/5-5
GB, IE
Operating instructions
Publisher/Manufacturer
Vaillant GmbH
Berghauser Str. 40 D-42859 Remscheid
Tel. [phone]‑0 Fax [phone]‑2810
[email protected] www.vaillant.de

Contents
2Operating instructions ecoTEC plus 0020245033_00
Contents
1 Safety .................................................................... 3
1.1 Action-related warnings ......................................... 3
1.2 Intended use .......................................................... 3
1.3 General safety information .................................... 3
2 Notes on the documentation .............................. 5
2.1 Observing other applicable documents ................. 5
2.2 Storing documents................................................. 5
2.3 Applicability of the instructions .............................. 5
3 Product description............................................. 5
3.1 Product design....................................................... 5
3.2 Control elements.................................................... 5
3.3 Displayed symbols................................................. 6
3.4 Information on the identification plate.................... 6
3.5 Serial number ........................................................ 7
3.6 CE label ................................................................. 7
3.7 Energy Saving Trust Endorsed Products .............. 7
3.8 Hot Water Association ........................................... 7
3.9 Benchmark............................................................. 7
4 Operation.............................................................. 7
4.1 Operating concept ................................................. 7
4.2 Basic display.......................................................... 8
4.3 Menu display.......................................................... 8
4.4 Adjustment and display levels ............................... 8
4.5 Cabinet-type casing............................................... 8
4.6 Opening the isolator devices ................................. 8
4.7 Starting up the product .......................................... 8
4.8 Switching on the product ....................................... 8
4.9 Setting the language.............................................. 8
4.10 Setting the heating flow temperature..................... 9
4.11 Setting the hot water temperature ......................... 9
4.12 Switching Comfort mode on and off ...................... 9
4.13 Activating the shift-load cylinder ............................ 9
4.14 Setting the target cylinder temperature ............... 10
4.15 Switching off the product's functions ................... 10
4.16 Guaranteeing the correct filling pressure of the
heating system..................................................... 10
4.17 Protecting the heating installation against
frost...................................................................... 11
5 Troubleshooting ................................................ 11
5.1 Detecting and rectifying faults ............................. 11
5.2 Calling up (Live monitor) status codes ................ 11
6 Care and maintenance ...................................... 11
6.1 Maintenance ........................................................ 11
6.2 Caring for the product.......................................... 11
6.3 Reading maintenance messages ........................ 11
6.4 Checking the condensate drain pipework and
tundish ................................................................. 11
7 Decommissioning.............................................. 12
7.1 Temporarily decommissioning the product.......... 12
7.2 Permanently decommissioning the product......... 12
8 Recycling and disposal..................................... 12
9 Guarantee and customer service..................... 12
9.1 Guarantee............................................................ 12
9.2 Customer service................................................. 12
Appendix ............................................................................ 13
A Operator level –overview ................................. 13
B Status codes –Overview .................................. 13
C Troubleshooting ................................................ 14

Safety 1
0020245033_00 ecoTEC plus Operating instructions 3
1 Safety
1.1 Action-related warnings
Classification of action-related warnings
The action-related warnings are classified in
accordance with the severity of the possible
danger using the following warning signs and
signal words:
Warning symbols and signal words
Danger!
Imminent danger to life or risk of
severe personal injury
Danger!
Risk of death from electric shock
Warning.
Risk of minor personal injury
Caution.
Risk of material or environmental
damage
1.2 Intended use
There is a risk of injury or death to the user or
others, or of damage to the product and other
property in the event of improper use or use
for which it is not intended.
The product is intended as a heat generator
for closed heating installations and for hot
water generation.
Intended use includes the following:
–observance of the operating instructions
included for the product and any other
system components
–compliance with all inspection and main-
tenance conditions listed in the instruc-
tions.
This product can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabil-
ities or lack of experience and knowledge if
they have been given supervision or instruc-
tion concerning use of the product in a safe
way and understand the hazards involved.
Children must not play with the product.
Cleaning and user maintenance work must
not be carried out by children unless they are
supervised.
Any other use that is not specified in these
instructions, or use beyond that specified in
this document shall be considered improper
use. Any direct commercial or industrial use
is also deemed to be improper.
Caution.
Improper use of any kind is prohibited.
1.3 General safety information
1.3.1 Installation by competent persons
only
The installation, inspection, maintenance
and repair of the product, as well as the gas
ratio settings, must only be carried out by a
competent person.
1.3.2 Danger caused by improper
operation
Improper operation may present a danger to
you and others, and cause material damage.
▶Carefully read the enclosed instructions
and all other applicable documents, par-
ticularly the "Safety" section and the warn-
ings.
▶Only carry out the activities for which in-
structions are provided in these operating
instructions.
1.3.3 Risk of death from escaping gas
What to do if you smell gas in the building:
▶Avoid rooms that smell of gas.
▶If possible, open doors and windows fully
and ensure adequate ventilation.
▶Do not use naked flames (e.g. lighters,
matches).
▶Do not smoke.
▶Do not use any electrical switches, mains
plugs, doorbells, telephones or other com-
munication systems in the building.
▶If it is safe to do so, close the emergency
control valve or the main isolator.
▶If possible, close the gas isolator cock on
the product.
▶Warn other occupants in the building by
yelling or banging on doors or walls.
▶Leave the building immediately and ensure
that others do not enter the building.
▶Notify the gas supply company or the Na-
tional Grid [phone] by tele-
phone once you are outside of the build-
ing.

1 Safety
4Operating instructions ecoTEC plus 0020245033_00
1.3.4 Risk of death due to a blocked or
leaking flue gas pipe
What to do if you smell flue gas in the prop-
erty:
▶Open all accessible doors and windows
fully to provide ventilation.
▶Switch off the product.
▶Inform a competent person.
1.3.5 Risk of death due to explosive and
flammable materials
▶Do not use or store explosive or flammable
materials (e.g. petrol, paper, paint) in the
installation room of the product.
1.3.6 Risk of death due to changes to the
product or the product environment
▶Never remove, bridge or block the safety
devices.
▶Do not tamper with any of the safety
devices.
▶Do not damage or remove any seals on
components.
▶Do not make any changes:
–The product itself
–to the gas, air, water and electricity sup-
plies
–to the entire flue gas installation
–to the entire condensate drain system
–to the expansion relief valve
–to the drain pipework
–to constructional conditions that may
affect the operational reliability of the
product
1.3.7 Risk of poisoning caused by
insufficient supply of combustion
air
Conditions: Open-flued operation
▶Ensure that there is a sufficient supply of
combustion air.
1.3.8 Risk of corrosion damage due to
unsuitable combustion and room air
Sprays, solvents, chlorinated cleaning
agents, paint, adhesives, ammonia com-
pounds, dust or similar substances may lead
to corrosion on the product and in the air/flue
pipe.
▶Ensure that the supply of combustion air is
always free of fluorine, chlorine, sulphur,
dust, etc.
▶Ensure that no chemical substances are
stored at the installation site.
1.3.9 Risk of material damage caused by
frost
▶Ensure that the heating installation always
remains in operation during freezing con-
ditions and that all rooms are sufficiently
heated.
▶If you cannot ensure the operation, have a
competent person drain the heating install-
ation.
1.3.10 Risk of injury and material damage
due to maintenance and repairs
carried out incorrectly or not
carried out at all
▶Never attempt to carry out maintenance
work or repairs on your product yourself.
▶Faults and damage should be immediately
rectified by a competent person.
▶Adhere to the maintenance intervals spe-
cified.

Notes on the documentation 2
0020245033_00 ecoTEC plus Operating instructions 5
2 Notes on the documentation
2.1 Observing other applicable documents
▶You must observe all operating instructions enclosed with
the system components.
2.2 Storing documents
▶Keep this manual and all other applicable documents
safe for future use.
2.3 Applicability of the instructions
These instructions apply only to:
Product article number
Article num-
ber
Gas Council
Number
VU 126/5-5 (H-GB)
ecoTEC plus 612
0010021828 41-694-20
VU 156/5-5 (H-GB)
ecoTEC plus 615
0010021829 41-694-21
VU 186/5-5 (H-GB)
ecoTEC plus 618
0010021830 41-694-22
VU 186/5-5 (P-GB)
ecoTEC plus 618
0010021831 41-694-23
VU 246/5-5 (H-GB)
ecoTEC plus 624
0010021832 41-694-24
VU 306/5-5 (H-GB)
ecoTEC plus 630
0010021833 41-694-25
VU 306/5-5 (P-GB)
ecoTEC plus 630
0010021834 41-694-26
VU 386/5-5 (H-GB)
ecoTEC plus 637
0010021835 41-694-27
VUW 196/5-5 (H-GB)
ecoTEC plus 825
0010021823 47-044-83
VUW 246/5-5 (H-GB)
ecoTEC plus 832
0010021824 47-044-84
VUW 246/5-5 (P-GB)
ecoTEC plus 832
0010021825 47-044-85
VUW 286/5-5 (H-GB)
ecoTEC plus 838
0010021826 47-044-86
VUW 306/5-5 (H-GB)
ecoTEC plus 835
0010021822 47-044-82
VUI 286/5-5 (H-GB)
ecoTEC plus 938
0010021827 47-044-87
3 Product description
3.1 Product design
1
2
3
1 Control elements
2 Plate with serial number
on the rear
3 Front flap
3.2 Control elements
1234
5
1 On/off button
2 Built-in controller (ac-
cessory)
3 Fault clearance button
4 Operating buttons
5 Display

3 Product description
6Operating instructions ecoTEC plus 0020245033_00
3.2.1 Operator control panel
50
F. 0 1 1
2
3
4
8
7
5
6
1 Current heating flow
temperature, filling
pressure of the heating
installation, operating
mode, fault code or
additional information
2 Current assignment of
the right-hand selection
button
3 Left- and right-hand
selection buttons
4and button
5 Maximum output op-
eration (for chimney
sweeps only)
6 Access to the menu for
additional information
7 Current assignment of
the left-hand selection
button
8 Active operating status
3.3 Displayed symbols
Symbol Meaning Explanation
Burner operating cor-
rectly
Burner on
bar
Current filling pressure of
the heating system
The dashed lines show
the permitted range
–Permanently on:
Filling pressure in
the permitted range
–Flashing: Filling
pressure outside
the permitted range
Hot water generation
active
–Permanently on:
Draw-off mode be-
fore burner is on
–Flashing: Burner on
in draw-off mode
Heating mode active –Permanently on:
Heating mode heat
requirement
–Flashing: Burner on
in heating mode
Symbol Meaning Explanation
Comfort mode active –Permanently on:
Comfort mode active
–Flashing: Comfort
mode active, burner
on
Maintenance required Information on the main-
tenance message in the
"Live Monitor"
Summer mode active
Heating mode is
switched off
Burner anti-cycling time
is active
To avoid the need for
frequent switching on
and off (increases the
product's working life).
F. X X
Fault in the product Appears instead of the
basic display, may be
an explanatory plain text
display.
3.4 Information on the identification plate
The identification plate is mounted on the underside of the
product in the factory.
Information on the
identification plate
Meaning
Read the instructions.
VU… Vaillant gas-fired wall-hung boiler for
heating
VUW…, VUI… Vaillant gas-fired wall-hung boiler for
heating and hot water generation
..6/5-5 Calorific value power/product generation
equipment
ecoTEC plus Product designation
2H, G20 –20 mbar
(2.0 kPa)
Gas group and gas connection pressure
as set at the factory
ww/yyyy Date of manufacture: Week/year
Cat. Approved gas boiler category
Types Approved units of type
PMS Permissible total overpressure in heating
mode
PMW Permissible total overpressure during hot
water generation
Tmax. Max. flow temperature
ED 92/42 Current efficiency directive fulfilled with
4* rating
V Hz Mains voltage and mains frequency
W Max. electrical power consumption
IP Level of protection
Heating mode
Hot water generation
P Nominal heat output range
Q Heat input range
D Nominal hot water draw-off rate
Bar code with serial number,
7th to 16th digit = product article number

Operation 4
0020245033_00 ecoTEC plus Operating instructions 7
3.5 Serial number
The serial number is located on a plastic plate behind the
front flap.
3.6 CE label
The CE label shows that the products comply with the basic
requirements of the applicable directives as stated on the
identification plate.
The declaration of conformity can be viewed at the manufac-
turer's site.
3.7 Energy Saving Trust Endorsed Products
Only the most energy efficient products can carry the
‘Energy Saving Trust Endorsed Product’ brandmark making
it easy for consumers to choose products that have met strict
energy performance criteria.
Available for: Boilers, Heating controls and chemical inhib-
itors, the Energy Saving Trust endorsed product brandmark
gives consumers confidence that a product will cost less to
run, help lower energy bills and reduce carbon emissions.
About the Energy Saving Trust
Energy Saving Trust is an independent and impartial organ-
isation that provides trusted energy saving advice to em-
power millions of people to lead affordable, low energy life-
styles. For more information visit energysavingtrust.org.uk
3.8 Hot Water Association
Vaillant is a full member of the Hot Water Association and
promotes the scheme in association with its cylinder range.
Details are available on the web site www.vaillant.co.uk
3.9 Benchmark
Vaillant is a licensed member of the Benchmark Scheme
which aims to improve the standards of installation and com-
missioning of domestic heating and hot water systems in the
UK and to encourage regular servicing to optimise safety, ef-
ficiency and performance.
Benchmark is managed and promoted by the Heating
and Hotwater Industry Council. For more information visit
www.benchmark.org.uk.
▶Please ensure that the installer has fully completed the
Benchmark Checklist on the inside back pages of the
installation instructions supplied with the product and
that you have signed it to say that you have received a
full and clear explanation of its operation. The installer is
legally required to complete a commissioning checklist
as a means of complying with the appropriate Building
Regulations (England and Wales).
All installations must be notified to Local Area Building Con-
trol either directly or through a Competent Persons Scheme.
A Building Regulations Compliance Certificate will then be
issued to the customer who should, on receipt, write the No-
tification Number on the Benchmark Checklist.
This product should be serviced regularly to optimise its
safety, efficiency and performance. The service engineer
should complete the relevant Service Record on the Bench-
mark Checklist after each service.
The Benchmark Checklist will be required in the event of any
warranty.
4 Operation
4.1 Operating concept
Operator
control
element
Function
–Setting the hot water temperature
–Cancelling the activation of an operating
mode
–Cancelling a change to a set value
–Going one selection level higher
–Setting the heating flow temperature
–Reading the system pressure
–Activating the comfort mode
–Activating the operating mode
–Confirm setting
–Going one selection level lower
+ at
the same
time
–Calling up the menu
or –Reducing or increasing the set value
–Scrolling through menu entries
The current function of the and buttons is shown on
the display.
Adjustable values are always displayed as flashing.
You must always confirm a change to a value. Only then
is the new setting saved. You can press to cancel an
operation at any time.

4 Operation
8Operating instructions ecoTEC plus 0020245033_00
4.2 Basic display
50
The basic display shows the current condition of the product.
If you press a selection button, the activated function is dis-
played in the display.
The functions that are available depend on whether a con-
troller is connected to the product.
You can switch back to the basic display by:
–Pressing to exit the selection levels
–Not pressing any button for longer than 15 minutes.
If there is an error message present, the basic displays
switches to the error message.
4.3 Menu display
Xxxx
Xxxxxxxxxxx
Xxxx Xxxxxxx
Xxxxxxxxxx
xxxxxx Xxxxxxx
1
4
3
2
1 Scroll bar
2 Current assignment of
the and buttons.
3 Selection level list
entries
4 Name of the selection
level
You can find an overview of the menu structure in the ap-
pendix.
Operator level –overview (→Page 13)
4.4 Adjustment and display levels
The product has two adjustment and display levels.
The end user level contains information and setting options
that you require as the end user.
The installer level is reserved for the competent person. It is
protected by a code. Only competent persons may change
any settings in the installer level.
Operator level –overview (→Page 13)
4.5 Cabinet-type casing
Enclosing the product in cabinet-type casing requires compli-
ance with the applicable design instructions.
If you require cabinet-type casing for your product, consult
a heating specialist company. Never, under any circum-
stances, enclose the product yourself.
4.6 Opening the isolator devices
1. Ask the competent person who installed the product to
explain to you where these isolator devices are located
and how to handle them.
2. Open the gas isolator cock fully.
3. Open the service valves in the heating installation's flow
and return.
Conditions: Product with integrated hot water generation or connected
domestic hot water cylinder
▶Open the cold water stop valve.
4.7 Starting up the product
▶Only start up the product once the casing has been com-
pletely closed.
4.8 Switching on the product
50
1
2
▶Press the on/off button (1).
◁The "Basic display" (→Page 8) (2) appears on the
display.
4.9 Setting the language
1. Press and hold and at the same time.
2. Also briefly press .
3. Press and hold and until the display shows the
language setting.
4. Select the required language by pressing or .
5. Confirm by pressing .
6. Once you have set the correct language, press
again to confirm this.

Operation 4
0020245033_00 ecoTEC plus Operating instructions 9
4.10 Setting the heating flow temperature
1. Press ( ).
◁The target value of the heating flow temperature
appears on the display.
Note
The competent person may have adjusted
the maximum possible temperature.
Conditions: No controller connected
▶Use or to set the required heating flow temperat-
ure.
▶Confirm by pressing .
Conditions: Controller connected
▶Set the maximum possible heating flow temperature on
the product.
▶Confirm by pressing .
▶Set the required heating flow temperature on the control-
ler (→Controller operating instructions).
4.11 Setting the hot water temperature
Warning.
Risk of being scalded by hot water.
To protect against Legionella, the hot wa-
ter can be heated up to above 60 °C at pre-
defined times.
▶Have a competent person inform you
about the measures that should be taken
to protect against Legionella in your sys-
tem.
1. Press ( ).
◁The set hot water temperature flashes in the display.
Conditions: No controller connected
▶Change the hot water temperature by pressing or
.
▶Confirm by pressing .
Conditions: Controller connected
▶Use to set the maximum possible hot water temper-
ature on the product.
▶Confirm by pressing .
▶Set the required hot water temperature on the controller
(→Controller operating instructions).
4.12 Switching Comfort mode on and off
Note
Comfort mode immediately supplies hot water at
the required temperature, without you having to
wait for the water to heat up.
1. Press ( ).
2. Press ( ).
◁Comfort on or Comfort off are shown flashing in
the display.
3. Activate or deactivate Comfort mode by pressing or
respectively.
4. Press to confirm this change.
◁When you have activated Comfort mode, the " "
symbol appears on the basic display. When you
have deactivated Comfort mode, the " " symbol
goes out on the basic display.
4.13 Activating the shift-load cylinder
Applicability: Product with integrated hot water generation and shift-load
cylinder
To activate an actoSTOR shift-load cylinder which is also
connected, you must switch on cylinder charging on your
product.
▶To do this, activate Comfort mode (Comfort mode
(→Page 9)).
◁The symbol " " appears in the display.
▶Set the hot water temperature.
Conditions: Cylinder charging switched on
–Hot water temperature: 50 … 65 ℃
Danger!
Risk of scalding!
The products are equipped with an automatic
anti-legionella function: If the temperature in
the shift-load cylinder falls below 50 °C for
24 hours, the cylinder is heated up to 70 °C
once.
▶Please note when drawing water that it
can be very hot.
▶If you want to switch off the "Anti-legionella function", you
should ask a competent person.
▶If you want to switch off cylinder charging, deactivate
Comfort mode "Switching Comfort mode on and off
(→Page 9)".
Conditions: Cylinder charging switched off
–Hot water temperature: 35 … 65 ℃
◁The cylinder is not maintained at a specific temperat-
ure. If you draw off the water, the product switches on
and, in this case, only operates as an instantaneous
water heater.

4 Operation
10 Operating instructions ecoTEC plus 0020245033_00
4.14 Setting the target cylinder temperature
Applicability: Product with integrated hot water generation and shift-load
cylinder
Conditions: Water hardness: > 3.57 mol/m³
▶Have a competent person take appropriate measures to
protect against Legionella.
▶Set the target cylinder temperature to a maximum of 50
°C.
4.15 Switching off the product's functions
4.15.1 Switching off heating mode (Summer
mode)
1. To switch off heating mode without switching off hot
water generation, press ( ).
◁The value of the heating flow temperature appears
in the display.
2. Use the button to set the heating flow temperature to
Heating off.
3. Confirm by pressing .
◁Heating mode is switched off.
◁The symbol appears on the display.
4.15.2 Switching off hot water generation
Applicability: Product with hot water generation through external domestic
hot water cylinder
1. To switch off cylinder charging without switching off
heating mode, press ( ).
◁The set hot water temperature flashes in the display.
2. Use the button to set the hot water temperature to
Heating off.
3. Confirm by pressing .
◁Cylinder charging is switched off.
◁Only the frost protection function for the cylinder
remains active.
4.16 Guaranteeing the correct filling pressure of
the heating system
4.16.1 Checking the filling pressure of the heating
installation
Note
To ensure that the heating installation operates
smoothly, the filling pressure when the heating
installation is cold must be between 0.1 MPa and
0.2 MPa (1.0 bar and 2.0 bar) or lie between the
two dashed lines in the bar graph display.
If the heating installation extends over several
storeys, a higher filling pressure may be required
for the heating installation. Ask a competent per-
son for details.
In addition, the symbol appears after approx.
one minute.
If the filling pressure in the heating installation
falls below 0.05 MPa (0.5 bar), then the product
switches off. The display alternates between the
fault message F.22 and the current filling pres-
sure.
1. Press twice.
◁The values for the current filling pressure and for the
minimum and maximum filling pressures appear in
the display.
2. Check the filling pressure in the display.
1 / 2
System pressure: 0.1 … 0.2 MPa (1.0 … 2.0 bar)
The filling pressure is in the intended pressure range.
2 / 2
Filling pressure: < 0.08 MPa (< 0.80 bar)
▶Fill the heating installation. (→Page 10)
◁If you have topped up the installation with suf-
ficient heating water, the display automatically
disappears after 20 seconds.
4.16.2 Filling the heating installation
Caution.
Risk of material damage due to heating
water that is extremely calciferous or cor-
rosive or contaminated by chemicals.
Unsuitable tap water damages the seals
and diaphragms, blocks components in the
product and heating installation through
which the water flows and causes noise.
▶Only fill the heating installation with suit-
able heating water.
1. Ask a competent person where the filling cock is loc-
ated.
2. Connect the filling tap to a heating water supply in the
way you were told by the competent person.
3. Open all radiator valves (thermostatic radiator valves) of
the heating installation.
4. Open the heating water supply.

Troubleshooting 5
0020245033_00 ecoTEC plus Operating instructions 11
5. Turn the filling cock on slowly and allow water to flow in
until the required filling pressure has been reached.
6. Close the heating water supply.
7. Purge all radiators.
8. Check the filling pressure in the display.
9. Top up with more water if necessary.
10. Close the filling cock.
11. Return to the basic display. (→Page 8)
4.17 Protecting the heating installation against
frost
4.17.1 Frost protection function
Caution.
Risk of material damage due to frost.
The frost protection function cannot guaran-
tee flow through the entire heating installa-
tion, which means that parts of the heating
installation may freeze and therefore become
damaged.
▶During a period of frost, ensure that the
heating installation remains in operation
and that all rooms are sufficiently heated,
even when you are away.
Note
To keep the frost protection devices active, you
should switch your product on and off using the
controller, if one is provided.
If the heating flow temperature falls below 5 °C when the
on/off button is on, the product comes into operation and
heats the circulating water to approx. 30 °C on both the heat-
ing side and the hot water side (if available).
4.17.2 Draining the heating installation
You can guarantee frost protection during very long switch-
off times by draining the heating installation and the product
completely.
▶Consult a competent person about this.
5 Troubleshooting
5.1 Detecting and rectifying faults
▶If faults occur, proceed in accordance with the table in
the appendix.
Troubleshooting (→Page 14)
▶If you have been unable to eliminate the fault using the
measures specified, or fault messages (F.xx) appear,
consult a competent person.
5.2 Calling up (Live monitor) status codes
▶Press and at the same time.
Status codes –Overview (→Page 13)
◁The current operating status (status code) is shown
on the display.
6 Care and maintenance
6.1 Maintenance
An annual inspection of the product carried out by a compet-
ent person is a prerequisite for ensuring that the product is
permanently ready and safe for operation, reliable, and has a
long working life.
6.2 Caring for the product
Caution.
Risk of material damage caused by un-
suitable cleaning agents.
▶Do not use sprays, scouring agents, de-
tergents, solvents or cleaning agents that
contain chlorine.
▶Clean the casing with a damp cloth and a little solvent-
free soap.
6.3 Reading maintenance messages
If the symbol is shown on the display, the product requires
maintenance work.
The product is not in fault mode but continues to operate.
▶Consult a competent person about this.
▶If the water pressure is flashing at the same time, simply
add more heating water.
6.4 Checking the condensate drain pipework
and tundish
The condensate drain pipework and tundish must always be
penetrable.
▶Regularly check the condensate drain pipework and tun-
dish for faults and, particularly, for blockages.
You must not be able to see or feel any obstructions in the
condensate drain pipework and tundish.
▶If you notice a fault, have it rectified by a competent per-
son.

7 Decommissioning
12 Operating instructions ecoTEC plus 0020245033_00
7 Decommissioning
7.1 Temporarily decommissioning the product
Caution.
Risk of material damage due to frost.
The frost protection and monitoring devices
are only active while the unit is connected
to the power mains and switched on via the
on/off button, and when the gas isolator cock
is open.
▶Temporarily decommission the product
only if no frost is expected.
▶Temporarily decommission the product only if no frost is
expected.
▶Press the on/off button.
◁The display goes out.
▶When decommissioning the product for a prolonged
period (e.g. holiday), close the gas isolator cock and also,
for combination products, the cold water stop valve.
7.2 Permanently decommissioning the product
▶Have a competent person permanently decommission
the product.
8 Recycling and disposal
▶The competent person who installed your product is re-
sponsible for the disposal of the packaging.
If the product is identified with this symbol:
▶In this case, do not dispose of the product with the
household waste.
▶Instead, hand in the product to a collection centre for old
electrical or electronic appliances.
If the product contains batteries that are marked with
this symbol, these batteries may contain substances that are
hazardous to human health and the environment.
▶In this case, dispose of the batteries at a collection point
for batteries.
9 Guarantee and customer service
9.1 Guarantee
–Two year guarantee for ecoTEC plus appliances
Vaillant provides this appliance with a parts and labour
guarantee against defects that may occur within twenty-
four months of the installation date. For the 2nd year of the
guarantee to be valid an annual service must be carried out
by a competent person approved at the time by the Health
and Safety Executive one year after installation. The cost of
this annual service is not included in the guarantee.
–Registering with us
Registration is simple. Just complete the Guarantee Regis-
tration Card and return to Vaillant within 30 days of installa-
tion. Your details will then be automatically registered within
the Vaillant scheme.
–Immediate help
If your Vaillant boiler develops a fault your first action should
be to contact your installer, as his professional assessment
is needed under the terms of our Guarantee. If you are un-
able to contact your installer, phone Vaillant Service Solu-
tions:
Telephone: [phone]
9.2 Customer service
To ensure regular servicing, it is strongly recommended
that arrangements are made for a Maintenance Agreement.
Please contact Vaillant Service Solutions for further details:
Telephone: [phone]

Appendix
0020245033_00 ecoTEC plus Operating instructions 13
Appendix
A Operator level –overview
Setting level Values Unit Increment, select Default
setting
Min. Max.
Water pressure →
Water pressure Current value bar
Live monitor →
Status Current value
Information →
Contact details Phone number
Serial number Permanent value
Display contrast Current value 1 25
15 40
Basic settings →
Language Current language Languages available for selection Country-
specific
Resets →
Reset anti-cycl. time Current value min
B Status codes –Overview
Status codes that are not listed here can be viewed in the installation instructions.
Status code Parameter Meaning
Displays in heating mode
S.00 Heating: No heat demand Heating: No heat demand
S.02 Heating mode: Pump pre-run Heating mode: Pump pre-run
S.03 Heating mode: Ignition Heating mode: Ignition
S.04 Heating mode: Burner on Heating mode: Burner on
S.06 Heating mode: Fan overrun Heating mode: Fan overrun
S.07 Heating mode: Pump overrun Heating mode: Pump overrun
S.08 Heating mode: Anti-cycling time Heating, remaining anti-cycling time xx mins
Displays in hot water handling mode
S.10 DHW demand Hot water requirement via flow sensor
S.14 DHW mode: Burner on DHW mode: Burner on
Displays in Comfort mode with warm start or hot water handling mode with cylinder
S.20 DHW demand Hot water requirement
S.22 DHW mode: Pump pre-run DHW mode: Pump pre-run
S.24 DHW mode: Burner on DHW mode: Burner on
Others
S.31 No heat demand: Summer mode Summer mode active
S.34 Heating mode: Frost protection Frost protection mode, frost protection
S.46 Waiting time: Measuring program Comfort protection mode, flame loss at minimum load

Appendix
14 Operating instructions ecoTEC plus 0020245033_00
C Troubleshooting
Fault Cause Measure
Product does not start
up:
–No hot water
–Heating remains cold
The gas isolator cock installed on-site and/or the gas
isolator cock on the product is closed.
Open both gas isolator cocks.
The power supply in the building is disconnected. Check the fuse in the building. The product
switches on automatically when the power is
restored.
The product is switched off. Switch on the product (→"Switching on the
product" section).
The heating flow temperature is set too low or to the
Heating off position, and/or the hot water temperature
is set too low.
Set the heating flow temperature and hot water
temperature (→"Setting the heating flow temper-
ature" section/→"Setting the hot water temperat-
ure" section).
The system pressure is insufficient.
Low water pressure in the heating installation (fault mes-
sage: F.22).
Fill the heating installation (→"Filling the heating
installation" section).
There is air in the heating installation. Have your competent person purge the heating
installation.
After three unsuccessful attempts to ignite the flame, the
product switches to fault mode (fault message: F.28).
Press the fault clearance key for one second.
The product makes another attempt to ignite the
flame.
If you have been unable to eliminate the ignition
fault after three fault clearance attempts, consult
a competent person.
Hot water generation
functioning correctly;
heating does not start
up.
The external controller is not set correctly. Set the external controller correctly (→Controller
operating instructions).

0020245033_00 13.12.2016
Supplier
Vaillant Ltd.
Nottingham Road Belper Derbyshire DE56 1JT
Telephone [phone]
[email protected] www.vaillant.co.uk
© These instructions, or parts thereof, are protected by copyright and may be reproduced or distributed only with
the manufacturer's written consent.
We reserve the right to make technical changes.
0020245033_00