Vaillant uniSTOR VIH SW GB 500 BES User manual

Installation and maintenance instructions
uniSTOR
VIH RW GB 500 BES
VIH RW GB 800 BES
GB, IE
Publisher/manufacturer
Vaillant GmbH
Berghauser Str. 40 D-42859 Remscheid
Tel. [phone] Fax [phone]
[email protected] www.vaillant.de

Contents
2Installation and maintenance instructions uniSTOR 0020235300_03
Contents
1 Safety .................................................................... 3
1.1 Action-related warnings ......................................... 3
1.2 Risk caused by inadequate qualifications.............. 3
1.3 Intended use .......................................................... 3
1.4 General safety information .................................... 3
1.5 Regulations (directives, laws, standards) .............. 4
2 Notes on the documentation .............................. 5
2.1 Observing other applicable documents ................. 5
2.2 Storing documents................................................. 5
2.3 Validity of the instructions...................................... 5
2.4 Benchmark............................................................. 5
3 Product description............................................. 5
3.1 Serial number ........................................................ 5
3.2 Information on the identification plate.................... 5
3.3 CE marking ............................................................ 5
3.4 Hot Water Association ........................................... 6
4 Set-up.................................................................... 6
4.1 Observing the requirements for the product's
installation site ....................................................... 6
4.2 Transport ............................................................... 6
4.3 Unpacking the product........................................... 7
4.4 Checking the scope of delivery.............................. 7
4.5 Product dimensions ............................................... 7
4.6 Minimum clearances and installation
clearances ............................................................. 8
5 Installation............................................................ 8
5.1 Installing the product.............................................. 8
5.2 Hydraulic connection ............................................. 8
5.3 Electrical installation ............................................ 11
6 Start-up ............................................................... 13
6.1 Setting the immersion heater thermostat............. 13
6.2 Cold water inlet pressure..................................... 14
6.3 Filling and purging the product ............................ 14
7 Handing the product over to the end user ...... 14
8 Troubleshooting ................................................ 14
8.1 Detecting and eliminating faults........................... 14
8.2 Procuring spare parts .......................................... 14
9 Inspection and maintenance ............................ 14
9.1 Observing inspection and maintenance
intervals ............................................................... 14
9.2 Draining the product ............................................ 14
9.3 Checking the safety group's expansion relief
valve and the cylinder's expansion relief valve .... 14
9.4 Checking the pre-charge pressure of the
expansion vessel ................................................. 14
9.5 Checking the inside of the cylinder...................... 15
10 Decommissioning the product......................... 15
11 Customer service............................................... 15
Appendix ............................................................................ 16
A Detecting and eliminating faults ...................... 16
B Inspection and maintenance work –
Overview............................................................. 16
C Technical data.................................................... 17
D Commissioning Checklist................................. 19
Index ................................................................................... 22

Safety 1
0020235300_03 uniSTOR Installation and maintenance instructions 3
1 Safety
1.1 Action-related warnings
Classification of action-related warnings
The action-related warnings are classified in
accordance with the severity of the possible
danger using the following warning signs and
signal words:
Warning symbols and signal words
Danger!
Imminent danger to life or risk of
severe personal injury
Danger!
Risk of death from electric shock
Warning.
Risk of minor personal injury
Caution.
Risk of material or environmental
damage
1.2 Risk caused by inadequate
qualifications
The following work must only be carried out
by competent persons who are sufficiently
qualified to do so:
–Set-up
–Dismantling
–Installation
–Start-up
–Inspection and maintenance
–Repair
–Decommissioning
▶Proceed in accordance with current tech-
nology.
1.3 Intended use
There is a risk of injury or death to the user or
others, or of damage to the product and other
property in the event of improper use or use
for which it is not intended.
The product is intended as a system com-
ponent for domestic hot water generation and
storage for closed central heating installa-
tions.
Intended use includes the following:
–observance of accompanying operating,
installation and maintenance instructions
for the product and any other system com-
ponents
–installing and setting up the product in ac-
cordance with the product and system ap-
proval
–compliance with all inspection and main-
tenance conditions listed in the instruc-
tions.
Intended use also covers installation in ac-
cordance with the IP code.
Any other use that is not specified in these
instructions, or use beyond that specified in
this document, shall be considered improper
use. Any direct commercial or industrial use
is also deemed to be improper.
Caution.
Improper use of any kind is prohibited.
1.4 General safety information
1.4.1 Risk of death due to lack of safety
devices
The basic diagrams included in this docu-
ment do not show all safety devices required
for correct installation.
▶Install the necessary safety devices in the
installation.
▶Observe the applicable national and inter-
national laws, standards and directives.
1.4.2 Risk of death from electric shock
There is a risk of death from electric shock if
you touch live components.
Before commencing work on the product:
▶Disconnect the product from the power
supply by switching off all power supplies
at all poles (electrical partition with a con-
tact gap of at least 3 mm, e.g. fuse or cir-
cuit breaker).
▶Secure against being switched back on
again.
▶Check that there is no voltage.
1.4.3 Risk of being burned or scalded by
hot components
▶Only carry out work on these components
once they have cooled down.

1 Safety
4Installation and maintenance instructions uniSTOR 0020235300_03
1.4.4 Risk of material damage caused by
using an unsuitable tool
▶Use the correct tool.
1.4.5 Risk of material damage caused by
frost
▶Do not install the product in rooms prone
to frost.
1.4.6 Risk of injury due to the heavy weight
of the product
▶Make sure that the product is transported
by at least two people.
1.5 Regulations (directives, laws,
standards)
▶Observe the national regulations, stand-
ards, directives, ordinances and laws.

Notes on the documentation 2
0020235300_03 uniSTOR Installation and maintenance instructions 5
2 Notes on the documentation
2.1 Observing other applicable documents
▶Always observe all the operating and installation instruc-
tions included with the system components.
2.2 Storing documents
▶Pass these instructions and all other applicable docu-
ments on to the end user.
2.3 Validity of the instructions
These instructions apply only to:
Product article number
VIH RW GB 500 BES 0010019228
VIH RW GB 800 BES 0010019229
2.4 Benchmark
Vaillant is a licensed member of the Benchmark Scheme.
Benchmark places responsibilities on both manufacturers
and installers. The purpose is to ensure that customers are
provided with the correct equipment for their needs, that it is
installed, commissioned and serviced in accordance with the
manufacturer’s instructions by a competent person approved
at the time by the Health and Safety Executive and that it
meets the requirements of the appropriate Building Regu-
lations. The Benchmark Checklist can be used to demon-
strate compliance with Building Regulations and should be
provided to the customer for future reference.
Installers are required to carry out installation, commission-
ing and servicing work in accordance with the Benchmark
Code of Practice which is available from the Heating and
Hotwater Industry Council who manage and promote the
Scheme.
Benchmark is managed and promoted by the Heating and
Hotwater Industry Council.
For more information visit www.centralheating.co.uk
3 Product description
3.1 Serial number
1
You can find the serial number on the identification plate (1),
which is located on the cylinder below the electronics box.
3.2 Information on the identification plate
The identification plate is attached to the product at the fact-
ory.
The identification plate keeps record of the country in which
the product is to be installed.
This product meets the requirements of standard EN
12897:2006.
3.3 CE marking
The CE marking shows that the products comply with the
basic requirements of the applicable directives as stated on
the declaration of conformity.
The declaration of conformity can be viewed at the manufac-
turer's site.

4 Set-up
6Installation and maintenance instructions uniSTOR 0020235300_03
3.4 Hot Water Association
Vaillant is a full member of the Hot Water Association and
promotes the scheme in association with its cylinder range.
Details are available on the web site www.vaillant.co.uk
4 Set-up
4.1 Observing the requirements for the
product's installation site
Caution.
Material damage due to frost
If the water in the system freezes, there is
a risk of damage to the domestic hot water
cylinder.
▶Install the cylinder in a dry, permanently
frost-free room.
Caution.
Material damage due to escaping water
In the event of damage, water may escape
from the cylinder.
▶Select the installation location so that, in
the event of damage, large volumes of
water can be drained safely (e.g. into a
floor drain).
Caution.
Material damage due to high load
When filled, the cylinder may damage the
ground on which it stands due to its weight.
▶Take into consideration the weight of the
filled cylinder and the load-bearing capa-
city of the floor.
▶If required, reinforce the installation area.
Select a sensible installation site and take into consideration
the routing of the pipework system.
Install the cylinder as close as possible to the heat generator
in order to minimise heat losses.
Set up the product in a suitable location in a room and, when
doing so, pay attention to the following points:
–Plan the installation of the tundish .
–The installation surface must be even and have sufficient
load-bearing capacity to support the operating weight of
the product.
–The installation site must be frost-free.
–Install the product in such a way that the thermostat and
immersion heater can be accessed easily.
–Leave sufficient space around the product for installing,
maintaining and replacing the expansion vessel.
To prevent heat losses, the pipework system must have heat
insulation in accordance with the applicable energy-saving
regulations.
4.2 Transport
Caution.
Risk of material damage caused by incor-
rect transport.
The components attached to the cylinder
must not be used to transport the cylinder.
Otherwise there is a risk that the cylinder
could malfunction.
▶Do not use the components attached to
the cylinder to transport it.
Always transport the unit as illustrated above.
Never transport the unit while it is horizontal.

Set-up 4
0020235300_03 uniSTOR Installation and maintenance instructions 7
4.3 Unpacking the product
▶Remove the frame and protective film from all of the pro-
duct's components.
4.4 Checking the scope of delivery
1
2
3
45
▶Check that the scope of delivery is complete.
Le-
gend
point
Quant-
ity
Description
1 1 Expansion vessel *
2 1 Tundish with retainer
3 1 Safety group *
4 1 Documentation records
5 1 Domestic hot water cylinder
*: Not included in the product's scope of delivery, but is avail-
able as an accessory
4.5 Product dimensions
Ø 607
53
100
4
5
°
A
B
CD
E
F
GH
I
J
K
L
Dimensions (mm)
VIH RW GB
500 BES
VIH RW GB
800 BES
A649 745
B979 1,180
C1,099 1,130
D1,099 1,280
E1,379 1,381
F1,529 1,480
G1,853 1,872
H1,886 1,905
I872 1,071
J785 986
K279 310
L259 310

5 Installation
8Installation and maintenance instructions uniSTOR 0020235300_03
4.6 Minimum clearances and installation
clearances
C
A
B B
E
D
Refer-
ence
point
VIH RW GB 500 BES VIH RW GB 800 BES
A 25 mm 25 mm
B 25 mm 25 mm
C 500 mm 500 mm
D n/a 500 mm
E 25 mm 25 mm
5 Installation
5.1 Installing the product
▶Align the product horizontally.
5.2 Hydraulic connection
Caution.
Risk of damage caused by heat transfer
when welding.
The heat that is transferred during welding
may damage the cylinder and its components
as well as the connection seals.
▶Protect the product and its components.
▶Do not weld the connection pieces if these
have been screwed into the pipe fittings.
Caution.
Risk of material damage by drilling
through the product.
The product may be damaged by drilling
work.
▶Do not drill through the product.
Caution.
Risk of material damage to the cylinder.
If an unvented hot water cylinder is fitted at
a high level (eg, loft space), potential dam-
age to the cylinder may occur if the correct
method of draining is not followed.
▶In certain circumstances and at the dis-
cretion of the installer, install a WRAS ap-
proved automatic air vent on the hot water
outlet at the highest point.
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
ON
ON
OFF
OFF
12
4
3
6
7
9
8
10
11 12
15
13
14
17
18
16
19
20
21
22
23
5
1 Cylinder draining point
2 Drain valve system
(Not included in the
scope of delivery for the
product)
3 Inspection opening
(Only 800 l)
4 Expansion vessel
(Available as an ac-
cessory)
5 Secondary return pump
(Not included in the
scope of delivery for the
product)
6 Tundish
7 Safety group
(Available as an ac-
cessory)
8 Cold water with equal
pressure
9 Safety assembly, only
2", supplied with addi-
tional manometer
(Available as an ac-
cessory)
10 Fixed lifting eye
Manual air vent behind
it
11 Optional connection
method –3-port motor-
ised valve
(Not included in the
scope of delivery for the
product)
12 Heating circuit heating
flow
13 Hot water outlet
14 Temperature and pres-
sure expansion relief
valve
15 Heat generator heating
flow
16 Cylinder heating inlet
17 Connecting the second-
ary circuit
(Not included in the
scope of delivery for the
product)
18 Temperature sensor

Installation 5
0020235300_03 uniSTOR Installation and maintenance instructions 9
19 2-port motorised valve
(Not included in the
scope of delivery for the
product)
20 Destratification pump
(Not included in the
scope of delivery for the
product)
21 Destratification circuit
(anti-legionella function)
22 Cold water inlet
23 Cylinder heating return
5.2.1 Connecting the product to the primary circuit
1. Connect the primary circuit to the cylinder's heating inlet
(16) and the cylinder's heating outlet (23).
–Minimum diameter of the copper pipe: ≥28 mm
Note
Ensure that the distance between the heat
generator and the product is as small as pos-
sible in order to prevent heat losses.
Installing a 3-port motorised valve for heat pump
systems
AUTO
MAIN
OPEN
AB
BA
2. Connect AB to the heating flow on the heat pump (15),
B to the flow on the heating circuit (12), and A to the
heating inlet on the cylinder (16).
3. The 3-port motorised valve can be installed vertically or
horizontally. For horizontal installation, align the valve
head so that it is facing upwards.
Installing the 2-port motorised valve for installa-
tions that have a floor-standing boiler
AUTO
MAIN
OPEN
4. Install the 2-port motorised valve at the heating coil's
inlet or outlet.
5. For the 2-port motorised valve, follow the installation
direction that is marked by an arrow.
6. The 2-port motorised valve can be installed vertically or
horizontally. For horizontal installation, align the valve
head so that it is facing upwards.
5.2.2 Installing the drain valve
The drain valve must be supplied by the customer.
Install the drain valve at the height of the cold water supply
or further below this level.
5.2.3 Installing the safety group
Caution.
Excessive pressure in the domestic hot
water cylinder
Excessive pressure in the domestic hot water
cylinder may cause the cylinder to burst.
▶Ensure that the expansion relief valves
are not blocked.
▶Ensure that there is no isolation valve
between the safety group and the cylin-
der.
1
4
5
6
7
3
2
1 Pressure reducer set
(1", 1.25", 1.5")
2 Cold water inlet
3 Pressure reducer (op-
tional)
(only 2")
4 Expansion relief valve
5 Expansion relief valve
drain
6 Non-return valve
7 Manometer (optional)
1. Before installation, flush the pipes in order to clear any
contamination and prevent the build up of dirt.
2. Install the safety group horizontally and install the ex-
pansion relief valve so that it is facing upwards.

5 Installation
10 Installation and maintenance instructions uniSTOR 0020235300_03
3. Note the flow direction, which is specified by an arrow.
4. Connect the safety group to the drain cock. Consult
the table below to find out the length to which the pipe
should be cut.
Size of the
cylinder
Pipe length Pre-charge pres-
sure of the expan-
sion vessel
500 700 mm 0.3 MPa
(3.0 bar)
800 700 mm 0.3 MPa
(3.0 bar)
5. Install a pipe between the safety assembly's connection
(4) and the temperature and pressure relief valve. Use
a T-piece for this. The pipe system must continuously
slope downwards, must be visible and must be protec-
ted against frost. There must be no risk of injury to per-
sons.
–Diameter of the pipe: 22 mm
–Length of the pipe between the temperature and
pressure relief valve and the expansion relief valve
(4) (→Page 10): ≤600 mm
6. Connect the cold water supply to the safety group (2).
5.2.4 Installing an expansion vessel
1. Install the expansion vessel close to the product.
2. Install a pipe at the expansion vessel and connect the
terminal to the safety assembly (6).
5.2.5 Installing a discharge pipe
≤ 600 mm
≥ 300 mm
D2
2
1
D1
1 Temperature and pres-
sure expansion relief
valve
2 Tundish
The drain connections of the temperature and pressure redu-
cing valve and the expansion relief valve must be connected
to the supplied tundish via 22-mm-thick copper pipes. The
tundish must be installed vertically, as close to the cylinder
as possible and with a maximum clearance of 600 mm from
the connection of the temperature and pressure reducing
valve. It must be installed in the same room as the cylinder,
but at a sufficient distance from electrical components. The
discharge pipes from the temperature and pressure reducing
valve and from the expansion relief valve can be connected
above the tundish using a T-piece. The discharge pipe from
the 28 mm connection of the tundish must consist of copper
pipes with a diameter of at least 28 mm and be connected to
a safe and visible drain point. The vertical section of pipe be-
neath the tundish must be at least 300 mm long before any
bends or diversions in the line. If the total resistance of the
drain line exceeds the values in the following table, you must
increase the diameter of the line. When installing the drain
line, comply with the standards, directives and laws that are
applicable in your country.
Size of
the outlet
valve
Minimum
diameter
of the
discharge
pipe D1
Minimum
diameter
of the dis-
charge
pipe from
the tun-
dish D2
Maximum
permiss-
ible res-
istance,
inform-
ation
on the
length of
a straight
pipe
Resist-
ance per
elbow or
bend
1/2" 15 mm
22 mm
28 mm
35 mm
9 mm
≤18 m
≤27 m
0.8 m
1.0 m
1.4 m
3/4" 22 mm
28 mm
35 mm
42 mm
≤9 m
≤18 m
≤27 m
1.0 m
1.4 m
1.7 m
1" 28 mm
35 mm
42 mm
54 mm
≤9 m
≤18 m
≤27 m
1.4 m
1.7 m
2.3 m
Sample calculation
The following example corresponds to a temperature and
pressure reducing valve G1/2 with a discharge pipe (D2) with
four 22 mm elbows and a length of 7 m from the tundish to
the drain point. According to the table, the maximum per-
missible resistance for a straight length of a 22-mm-thick
copper discharge pipe (D2) of a thermal expansion relief
valve G1/2 is 9.0 m. The resistance of the four 22 mm el-
bows, which are each 0.8 m in length, must be subtracted
from this, i.e. a total of 3.2 m. The maximum permitted length
is accordingly 5.8 m and is therefore below the current length
of 7 m. The calculation must therefore be performed using
the second largest size. The maximum permissible resist-
ance for a straight length of a 28-mm-thick pipe (D2) of a
thermal expansion relief valve G1/2 is 18 m. The resistance
of the four 28 mm elbows, which are each 1.0 m in length,
must be subtracted from this, i.e. a total of 4.0 m. The max-
imum permitted length is accordingly 14 m. As the current
length is 7 m, a 28 mm copper pipe (D2) should be selected.
A suitable location for the discharge pipe terminal is, for
example, beneath a fixed mesh above the odour trap in a
soakaway with a siphon. Low drain lines, for example up to
100 mm above external surfaces (car parks, meadows, etc.)
can be used provided that they are protected by a wire fence
or something similar to prevent children from coming into
contact with the waste water and provided that the system
is not visible. Do not install any valves or stop cocks on the
drain line.
Make sure that the discharge pipe from the tundish to the
drain has a constant downward gradient of at least 1:200.
The discharge pipe for the heat generator expansion relief
valve can be connected to the horizontal discharge pipe for
the cylinder behind the tundish using a T-piece.

Installation 5
0020235300_03 uniSTOR Installation and maintenance instructions 11
5.2.5.1 High-level drain
Installing the highest drain is permitted as long as this does
not present a danger to anyone in or outside the building at
the drain point. Examples of points to consider when decid-
ing whether a location is suitable for the highest drain:
–The possibility (taking the wind into account) that a per-
son might stay in the area where the water is drained
for a prolonged period of time, and, if this is the case,
whether the water is sufficiently cooled by that point to
pose no danger. The thermal conductivity of the material
surfaces, the climatic conditions, the installation location
and the drain pipework direction can, to different extents,
contribute to reducing the temperature of the water that is
being drained.
–The position of the windows and other openings.
–The probability of prams being under the drain opening.
–The resistance of the surface to hot water.
–The possibility of ice forming if water drains onto access
paths.
5.2.6 Installing the temperature sensor for the
immersion heater
Note
The temperature sensor is used to control the im-
mersion heater via a connection box or a control.
Condition: With connection box or control
▶Secure the temperature sensor.
5.2.7 Installing the destratification circuit
▶Read the section "Hydraulic connection" in order to install
the destratification circuit. (→Page 8)
5.2.8 Installing the thermostatic mixing valve
▶Install a thermostatic mixing valve on the domestic hot
water outlet if the basic system diagram requires this.
5.3 Electrical installation
Danger!
Risk of death from electric shock!
The power supply terminals L and N are live:
▶Switch off the power supply.
▶Secure the power supply against being
switched back on.
Caution.
Risk of material damage by drilling
through the product.
The product may be damaged by drilling
work.
▶Do not drill through the product.
70
60 50
40 70
60 50
40
13
24
13
24
1
2
3
4
1 Immersion heater
2 Immersion heater ther-
mostat
3 Primary circuit thermo-
stat
4 Retainer for additional
temperature sensor
5.3.1 Optional combination of thermostats
Use the wiring diagram in the system instructions for the
installation.

5 Installation
12 Installation and maintenance instructions uniSTOR 0020235300_03
5.3.2 Thermostats
70
60 50
40 70
60 50
40
13
24
13
24
1 2
34
1 Thermal cut-out and re-
set knob for the immer-
sion heater
2 Thermal cut-out and re-
set knob for the primary
circuit
3 Setting the temperature
of the primary circuit
4 Immersion heater tem-
perature control
If you are using a control from another brand, use the op-
tional cylinder thermostats.
The thermostat connections make it possible to install a con-
nection box in addition to the Vaillant control.
5.3.3 Cable route
▶Use the cable ducts that are included in the scope of
delivery for the cylinder in the electronics box.
5.3.4 Connecting the immersion heater to the
power supply
Note
Relay and switch must be rated to maximum sup-
ply amps.
From Vaillant heat pump control (see appropriate
schematic for wiring configuration).
L
L
N
1
N
L
12 345
2
230VAC
32A (500L)
40A (800L)
LN
2
1
21
1 2
3
4
1SPDT relay
2 Switch for immersion
heater
3SPUR fuse
4 Immersion heater
1. Remove the cover for the electrics on the cylinder.
2. Install a separate power supply for the immersion
heater in accordance with the applicable standards.
3. Use heat-resistant cables for the immersion heater con-
nection.
–Cable diameter on a 5 kW heating coil: 4 mm²
–Cable diameter on a 7.5 kW heating coil: 6 mm²
4. Connect the thermal cut-out to the mains power supply
using a double-pole isolator with a contact opening of at
least 3 mm at both poles.
5. Protect the electrical circuit using a fuse.
–Fuse on a 5 kW heating coil: 23 A
–Fuse on a 7.5 kW heating coil: Consult the instruc-
tions for the accessories.
6. Connect the immersion heater as shown in the basic
diagram. Consult the instructions for the accessories in
order to connect the 7.5 kW heating coil.
7. Attach the cover for the electrics on the cylinder.
5.3.5 Electrical connection of the temperature
sensor
Condition: With a multi-functional module or control
▶Connect the temperature sensor to the multi-functional
module or the control; to do this, see the instructions for
the control or multi-functional module.

Start-up 6
0020235300_03 uniSTOR Installation and maintenance instructions 13
5.3.6 Connecting the control
Condition: eBUS
The thermal cut-out for the primary circuit is not used when
connecting an eBUS unit.
Condition: 230 V control
If you use a 230 V control from a third-party manufacturer,
connect the thermal cut-out (2) and (3) for the primary circuit
to the motorised valve to isolate the heat source in the event
of a fault in the motorised valve.
5.3.7 Electric connection for the primary circuit
1. Connect the thermostat for the primary circuit and the
thermal cut-out.
–Diameter of the cable: 1.5 mm²
Condition: Installing a third-party control
70
60 50
40 70
60 50
40
13
24
13
24
2
M
M
NL
230V~
2
1
SL
E
N
L
4
3
2
1
4
3
2
1
3
BLUE
GREY
GREEN
ORANGE
BROWN
BROWN
1 Third-party control
2 3-port motorised
valve/2-port motorised
valve
3 Heat generator
▶Connect the assembly.
Condition: Installation with a boiler
70
60 50
40 70
60 50
40
13
24
13
24
2
M
M
230V~
2
1
BROWN
BROWN
E
N
L
3
2
1
3
2
1
BLUE
GREEN
1 230 V signal for a
Vaillant control
2 3-port motorised
valve/2-port motorised
valve
▶Connect the assembly.
6 Start-up
6.1 Setting the immersion heater thermostat
70
60 50
40 70
60 50
40
13
24
13
24
1
The domestic hot water temperature is controlled via the
immersion heater thermostat (1).
Condition: Without a multi-functional module or control
▶Set the domestic hot water temperature as desired.
Condition: With multi-functional module or control
▶Set the immersion heater thermostat (1) to its maximum.
The temperature of the immersion heater is regulated via
the temperature sensor that is installed on the carrier in the
electronics box.

7 Handing the product over to the end user
14 Installation and maintenance instructions uniSTOR 0020235300_03
6.2 Cold water inlet pressure
The product's efficiency depends on the cold water inlet
pressure.
To achieve optimum efficiency, we recommend a pressure of
at least 2 bar.
6.3 Filling and purging the product
Note
It is not permitted to use valves or expansion relief
valves for the purging.
1. Check whether the drain valve is closed.
2. Check whether the inspection flap has been closed
correctly (800 l only).
3. Open the domestic hot water draw-off valves.
4. Open the water supply valve.
5. Open the manual air separator at the top of the cylinder.
6. Let the water flow in order to remove any air bubbles.
7. Close the manual air separator as soon as all of the air
has escaped.
8. Close the domestic hot water draw-off valves.
9. Check whether there are any leaks. Check the immer-
sion heater in particular.
10. Open the highest hot water supply valve, and then the
lowest hot water supply valve, and let the water flow.
–Water running time: ≥5 min
11. Close all of the draw-off valves.
7 Handing the product over to the end
user
▶Once the installation is complete, show the user the loca-
tion and function of the safety devices.
▶Inform the end user how to handle the product.
▶In particular, draw attention to the safety warnings which
the end user must follow.
▶Inform the end user of the necessity to have the product
maintained according to the specified intervals.
8 Troubleshooting
8.1 Detecting and eliminating faults
▶If problems occur whilst operating the product, check
certain points with the aid of the table in the appendix.
Detecting and eliminating faults (→Page 16)
8.2 Procuring spare parts
The original components of the product were also certified
by the manufacturer as part of the declaration of conformity.
If you use other, non-certified or unauthorised parts during
maintenance or repair work, this may void the conformity of
the product and it will therefore no longer comply with the
applicable standards.
We strongly recommend that you use original spare parts
from the manufacturer as this guarantees fault-free and safe
operation of the product. To receive information about the
available original spare parts, contact the contact address
provided on the back page of these instructions.
▶If you require spare parts for maintenance or repair
work, use only the spare parts that are permitted for the
product.
9 Inspection and maintenance
9.1 Observing inspection and maintenance
intervals
Adhere to the minimum inspection and maintenance inter-
vals. The inspection may require maintenance to be carried
out earlier, depending on the results.
Inspection and maintenance work –Overview (→Page 16)
The immersion heater can be removed in order to inspect
the inside of the cylinder.
9.2 Draining the product
1. Close the cold water draw-off valve.
2. Secure a hose to the drain valve.
3. Position the hose at a suitable drain.
4. Open the highest hot water tap in the installation.
5. Open the drain valve and drain the product completely.
6. Close the hot water tap and the drain valve.
7. Remove the hose.
9.3 Checking the safety group's expansion
relief valve and the cylinder's expansion
relief valve
1. Open all expansion relief valves by turning the plug.
2. Check whether the water is flowing into the tundish.
3. Check that the expansion relief valves are in the correct
position and then check the pressure.
4. Check and, if required, clean the pressure reducer.
9.4 Checking the pre-charge pressure of the
expansion vessel
1. Drain the product. (→Page 14)
2. Measure the pre-charge pressure of the expansion ves-
sel at the vessel valve.
Condition: Pressure <0.3 MPa (0.3 bar)
▶Top up the expansion vessel in accordance with the
static height of the heating installation, ideally with ni-
trogen, otherwise with air.
3. If water escapes from the valve of the expansion ves-
sel, you must replace the expansion vessel.
4. Fill and purge the product.

Decommissioning the product 10
0020235300_03 uniSTOR Installation and maintenance instructions 15
9.5 Checking the inside of the cylinder
Condition: On VIH RW GB 800 BES models
▶Empty the cylinder.
▶Check the cylinder's spiral immersion heaters for dirt.
◁If required, clean the cylinder's spiral immersion
heaters.
1. Fill and purge the product.
10 Decommissioning the product
▶Switch off the heat generator.
▶Unplug the domestic hot water cylinder's mains plug.
▶Close the cold-water stopcock.
▶Drain the product. (→Page 14)
▶Remove the hydraulic connections and the temperature
sensor.
▶Remove the cables for the temperature sensor from the
heat generator, control or multi-functional module.
11 Customer service
To ensure regular servicing, it is strongly recommended
that arrangements are made for a Maintenance Agreement.
Please contact Vaillant Service Solutions for further details:
Telephone: [phone]

Appendix
16 Installation and maintenance instructions uniSTOR 0020235300_03
Appendix
A Detecting and eliminating faults
Fault Possible cause Remedy
No flow rate at the valve 1. Water supply valve closed
2. Main filter blocked
3. Pressure reducer not installed correctly
1. Check and open the valve.
2. Close the water supply valve, clean the filter
and the water pressure reducer.
3. Check whether the pressure reducer has been
installed correctly.
Low throughput and
pressure at a valve
1. Filter in cold water supply clogged 1. Close the cold water supply, clean the filter for
the water pressure reducer.
Water from the valve is
cold
1. The cylinder was not set or is not operating.
2. The heat generator does not work.
3. The thermal cut-out was triggered.
4. Motorised valve does not work
5. The immersion heater does not work.
1. Check the thermostat or the room thermostat
and, if required, set this.
2. Check the heat generator; a fault code is
present.
3. Check and initialise the cylinder.
4. Check the valve's connections.
5. Set the thermostat or the room thermostat.
Domestic hot water
temperature too high
1. Use a thermometer to check the temperature; it
must be between 60 and 65 °C.
2. Check the cabling.
3. Thermostat set too high
4. Defective thermostat
1. Install a mixer tap.
2. Repair the cable.
3. Reduce the temperature of the thermostat to
55 °C.
4. Replace the thermostat.
Irregular domestic hot
water output at the valve
1. Defective expansion vessel
2. Thermal control
1. Set the expansion vessel.
2. Interrupt the power supply of the product and
heat generator, check the thermal cut-outs and
replace these if you find any defects.
Continuous water leak
(dripping)
1. Expansion relief valve fault
2. Temperature and pressure relief valve fault.
1. Determine the part that is causing the continu-
ous water leak.
2. Replace the defective parts.
Continuous water leak
(flowing out quickly)
1. Malfunction in the pressure reducer. 1. Check the pressure at the pressure reducer
outlet.
2. Replace the pressure reducer if the pressure is
above 3.5 bar.
Continuous water leak
(flowing out quickly with
hot water vapour)
1. Temperature and pressure relief valve opened
due to an excessively high temperature.
1. Switch off the power supply to the immersion
heater.
2. If the immersion heater is not switched on,
switch off the power supply to the cylinder.
3. Contact a competent person.
B Inspection and maintenance work –Overview
N° Work Maintenance-re-
lated interval
1 Check the connections for tightness. Annually
2 Check the temperature and pressure expansion relief valve. Annually
3 Check the expansion relief valve. Annually
4 Check the pressure in the expansion vessel. Annually
5 Check the domestic hot water output at the valve (if required, clean the filters). Annually
6 Check the target domestic hot water temperature. Annually
7 Fill out the cylinder's benchmark checklist. Annually

Appendix
0020235300_03 uniSTOR Installation and maintenance instructions 17
C Technical data
Technical data –General
VIH RW GB
500 BES
VIH RW GB
800 BES
Actual volumetric capacity 512.4 l 740.3 l
Hot water volumetric capa-
city in accordance with EN
12897
460 l 635 l
Maximum pressure of the
heating tube coil during op-
eration
0.35 MPa
(3.50 bar)
0.35 MPa
(3.50 bar)
Operating pressure 0.35 MPa
(3.50 bar)
0.35 MPa
(3.50 bar)
Maximum operating pressure 0.7 MPa
(7.0 bar)
0.7 MPa
(7.0 bar)
Pressure of the pressure
reducer
0.35 MPa
(3.50 bar)
0.35 MPa
(3.50 bar)
Opening pressure in the ex-
pansion relief valve
0.6 MPa
(6.0 bar)
0.6 MPa
(6.0 bar)
Temperature and pressure
expansion relief valve
0.7 MPa
(7.0 bar)
0.7 MPa
(7.0 bar)
Temperature and pressure
expansion relief valve
90 ℃90 ℃
Load pressure in the expan-
sion vessel
0.3 MPa
(3.0 bar)
0.3 MPa
(3.0 bar)
Maximum temperature of the
heating circuit
95 ℃95 ℃
Maximum domestic hot water
temperature
85 ℃85 ℃
Heat loss (24 h), energy effi-
ciency class: C
2.52 kWh 3 kWh
Reheating time in accord-
ance with EN 12897
28.6 min 26.17 min
Reheating time (70%) 20 min 18.3 min
Reheating output 50.5 kW 74.5 kW
Flow rate 1,800 l/h 1,800 l/h
Pressure loss in the heat
exchanger
30 mbar 20 mbar
Volume of the heat
exchanger
29.0 l 44.0 l
Surface of the heat
exchanger
4.70 m²7.00 m²
Volume of the expansion
vessel
50 l 80 l
Tilt measurement 1,930 mm 1,950 mm
Net weight 145 kg 237 kg
Weight including heating wa-
ter and domestic hot water
686.4 kg 1,021.3 kg
Technical data –Hydraulic connection
VIH RW GB
500 BES
VIH RW GB
800 BES
Diameter of the cold water
supply pipe
1 1/2" 1 1/2"
Hot water outlet 1 1/2" 1 1/2"
Heat generator heating flow 1 1/2" 1 1/2"
Heat generator heating re-
turn
1 1/2" 1 1/2"
Secondary circuit return 3/4" 3/4"

Appendix
18 Installation and maintenance instructions uniSTOR 0020235300_03
VIH RW GB
500 BES
VIH RW GB
800 BES
Temperature dry pocket 8 mm 8 mm
Immersion heater diameter 1 1/4" 1 1/4"
Technical data –Electrics
VIH RW GB
500 BES
VIH RW GB
800 BES
Connecting the immersion
heater to the power supply
230 V / 50 Hz 230 V / 50 Hz
Immersion heater power 5 kW 7.5 kW
Note
Optional
Low loss header 230/240 V,
50Hz
230/240 V,
50Hz
Thermostat 230/240 V,
50Hz
230/240 V,
50Hz
IP rating 21 21
Technical data –Material
VIH RW GB
500 BES
VIH RW GB
800 BES
Cylinder material Stainless steel
(1.4521)
Stainless steel
(1.4521)
Insulation material Glass wool Glass wool
Insulation thickness 65 mm 100 mm
Propellant for insulating ma-
terial
GWP < 5 GWP < 5
ODP 0 0

Appendix
0020235300_03 uniSTOR Installation and maintenance instructions 19
D Commissioning Checklist

Appendix
20 Installation and maintenance instructions uniSTOR 0020235300_03
This Commissioning Checklist is to be completed in full by the competent person who commissioned the storage system as a means of
demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference.
Failure to install and commission this equipment to the manufacturer’s instructions may invalidate the warranty but does not affect statutory rights.
MAINS PRESSURE HOT WATER STORAGE SYSTEM COMMISSIONING CHECKLIST
Customer name: Telephone number:
Address:
Cylinder Make and Model
Cylinder Serial Number
Commissioned by (PRINT NAME): Registered Operative ID Number
Company name: Telephone number:
Company address:
Commissioning date:
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ALL SYSTEMS PRIMARY SETTINGS (indirect heating only)
Is the primary circuit a sealed or open vented system? Sealed Open
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ALL SYSTEMS
What is the incoming static cold water pressure at the inlet to the system? bar
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Is the installation in a hard water area (above 200ppm)? Yes N o
,I\HVKDVDZDWHUVFDOHUHGXFHUEHHQ¿WWHG" Yes N o
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What is the hot water thermostat set temperature? °C
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7LPHDQGWHPSHUDWXUHFRQWUROVKDYHEHHQ¿WWHGLQFRPSOLDQFHZLWK3DUW/RIWKH%XLOGLQJ5HJXODWLRQV" Ye s
Type of control system (if applicable) Y Plan S Plan Other
Is the cylinder solar (or other renewable) compatible? Ye s No
What is the hot water temperature at the nearest outlet? °C
All appropriate pipes have been insulated up to 1 metre or the point where they become concealed Yes
UNVENTED SYSTEMS ONLY
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What is the pressure reducing valve setting? bar
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The tundish and discharge pipework have been connected and terminated to Part G of the Building Regulations Yes
$UHDOOHQHUJ\VRXUFHV¿WWHGZLWKDFXWRXWGHYLFH" Yes N o
Has the expansion vessel or internal air space been checked? Yes No
THERMAL STORES ONLY
What store temperature is achievable? °C
What is the maximum hot water temperature? °C
ALL INSTALLATIONS
The hot water system complies with the appropriate Building Regulations Yes
The system has been installed and commissioned in accordance with the manufacturer’s instructions Yes
The system controls have been demonstrated to and understood by the customer Yes
The manufacturer’s literature, including Benchmark Checklist and Service Record, has been explained and left with the customer Yes
Commissioning Engineer’s Signature
Customer’s Signature
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